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Optical Security Guard

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Optical Security Guard All-around protection against tampering A comprehensive solution is now available to protect self-service terminals against various tampering methods. Based on inbuilt cameras and powerful image processing software, Optical Security Guard detects a wide range of manipulations like skimming and other ­manipulations to customer panel, cash slot and card entry slot in near real-time. According to the European ATM Crime Report 20131, the worldwide cost of ATM crime is dramatically increasing over the last years. ­During 2013 in Europe alone, such losses came to 248.33 million ­euros. To counteract these risks, an end-to-end solution is required that takes effect from the very ­outset before criminal activities can be attempted. When it comes to outwitting ATMs, criminals are inventive and self-service terminals face a variety of risks every day, including skimming and cash trapping attacks. Fraudsters might attach a device to the cash slot to trap the cash when it is dispensed, or fit a skimmer to the card entry slot to copy the card data, or place an overlay over the keyboard or PIN pad to record the PIN. The list of potential attacks is very long. ­Security solutions that target ­specific aspects provide good p ­ rotection but cannot prevent such fraudulent devices from being a­ ttached to a cash system. In addition to causing heavy ­financial losses, failure to protect cash machines against tampering can also spoil a financial institution‘s image. Wincor Nixdorf's ­security portfolio covers a range of innovative security solutions to minimize risks. 1 ATM Crime Report 2013 This requires the presence of a customer panel camera and, depending on the configuration, a card entry slot camera too. 2 Optical Security Guard is an ­ATM-fascia surveillance solution using inbuilt cameras. The cameras are operated in a surveillance mode in between transactions and therefore manipulations to an ATM can be detected.2 The intelligent image recognition software interacts with the ­customer panel and card entry slot cameras that are integrated in the ATM and continuously analyzes the defined/actual state of the facia. In the event of tampering due to facia modifications to an ATM, the ­system can trigger an alarm and, if applicable, stop follow-up transactions. If the self-service terminal is connected to a security center, technicians there can be alerted ­directly so that they can inspect the self service terminal on short notice. Automatic detection of ­manipulation to: ▪▪ card slot ▪▪ cash slot ▪▪ PIN pad ▪▪ facade Services Wincor Nixdorf’s fast, professional manufacturer service is available as an option for the ATM CINEO series as part of the complete solution ­offer. Tailored services enable the highest possible system availability and security worldwide due to standardized service processes and efficient remote management based on the Wincor Nixdorf ­eServices Platform®. By request ­retailers can hand over their complete IT operations and the control of their cash processes to Wincor Nixdorf’s ­service organization. Consulting and integration Our focus is to provide our customers with the best business benefits as quickly as possible. To make this happen, our Professional Services practice can provide analysis and concept design services to define the ideal deployment and integration scenario for your business ­requirements. We will also deliver integration services as part of our Professional Services portfolio to ensure the smooth and timely ­deployment of systems throughout your store network. Published by Wincor Nixdorf International GmbH Retail Division Heinz-Nixdorf-Ring 1 33106 Paderborn Germany Phone: +49 (0) 52 51 / 6 93-30 Fax: +49 (0) 52 51 / 6 93-77 30 [email protected] www.wincor-nixdorf.com © Wincor Nixdorf International GmbH Printed in Germany, October 2014 View cash slot camera: Original PIN pad and cash slot Optical Security Guard can be combined with established ­solutions in the security portfolio from Wincor Nixdorf – such as the Anti-Skimming Module II. From a monitoring perspective, ­Optical Security Guard supports near real-time monitoring capabilities. Wincor Nixdorf’s ProView monitoring solution already offers deep integration for various Optical Security Guard functionalities though Optical Security Guard can also be used in conjunction with an existing self-service monitoring ecosystem to retrieve and monitor security alerts/warnings. View cash slot camera: PIN Pad overlay in order to record the card PIN