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Orion-mcu Release Notes 2.2.0

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Orion MCU User Manual Orion-MCU™ Version 2.2.0 Release Notes Version 2.2.0 Document Version: 2.2.0.36 July 2013 Orion-MCU™ 2.2.0 Release Notes Copyright © 2005-2013, SURF Communication Solutions Ltd. This document contains confidential and proprietary information of SURF Communication Solutions Ltd., henceforth referred to as “SURF.” All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from SURF Communication Solutions. SURF reserves the right to revise this document, and to make changes therein, from time to time without providing notification of such revision or change. This document contains descriptive information regarding the subject matter herein, and is not an offer to purchase or license any products or services of, or from SURF. SURF expressly disclaims any and all representations or warranties, expressed or implied herein, including but not limited to warranties of merchantability or fitness for a particular purpose. The licensing or sale of any product or service by or of SURF shall only be made in accordance with, and subject to the terms of, an agreement for the relevant product or service, to be signed by both the customer and SURF or its authorized agent or representative. Consequently, SURF shall carry no liability to any such customer based on this document, the information contained herein, or the omission of any other information. Trademarks The name “SURF Communication Solutions” is a registered trademark of SURF Communication Solutions Ltd. Any other trademarks, trade names, service marks or service names owned or registered by any other company and used herein are the property of their respective owners. SURF Communication Solutions, Ltd. Tavor Building, P.O. Box 343 Yokne’am 20692 Israel Tel: +972 (0)73 714-0700 Fax: +972 (0)4 959-4055 Web site http://www.surfsolutions.com/ Email [email protected] 2 Orion-MCU™ 2.2.0 Release Notes Table of Contents 1. Document Scope ................................................................................................................. 4 2. New Capabilities and Changes ............................................................................................. 5 2.1 User Management .............................................................................................................. 5 2.1.1 Multi-Tier Partitioning Functionality....................................................................... 5 2.1.2 New Roles ............................................................................................................... 5 2.1.3 Sorting and Filtering ................................................................................................ 5 2.2 H.323................................................................................................................................... 6 2.3 Access Numbers.................................................................................................................. 6 2.4 Date and Time..................................................................................................................... 6 2.5 Maintenance ....................................................................................................................... 6 2.6 Local Upgrade ..................................................................................................................... 6 2.7 Conferences ........................................................................................................................ 7 2.7.1 Sorting and Filtering ................................................................................................ 7 2.7.2 Conferencing Parameters ....................................................................................... 7 2.8 Leader Dashboard............................................................................................................... 7 2.8.1 Main Menu GUI Changes ........................................................................................ 7 2.8.2 Lock / Unlock Conference ....................................................................................... 8 2.8.1 Call Participants....................................................................................................... 8 2.9 Localization and Rebranding .............................................................................................. 8 2.9.1 Localization ............................................................................................................. 8 2.9.2 Rebranding .............................................................................................................. 8 2.9.3 Upgrade Settings ..................................................................................................... 8 2.9.4 Parameters Settings ................................................................................................ 9 3. Fixed in this Version .......................................................................................................... 10 4. Known issues .................................................................................................................... 11 5. Contacting SURF ............................................................................................................... 12 5.1 Orion-MCU support .......................................................................................................... 12 5.2 Surf Marketing .................................................................................................................. 12 3 Orion-MCU™ 2.2.0 Release Notes 1. Document Scope Orion-MCU provides SIP-based video/audio conferencing services for SMBs (Small and Medium Businesses) and enterprises. The product is a ready-to-use, stand-alone network appliance. The Orion-MCU’s web-based management system offers easy system configuration, conference creation, monitoring and conference control in real time. This Release Notes document contains information on new features and system modifications introduced in Orion-MCU since release 2.2.0. For information on the introduction of new features and modification in Release 2.1.4, please refer to the Orion-MCU Release Notes of version 2.1.4. This document includes the following sections: Section 1: Document Scope – This section. Section 2: New Capabilities and Changes – Overview of new capabilities and changes in OrionMCU release 2.2.0. Section 3 Fixed in this Version – Bugs and other issues fixed in this release. Section 4: Known Issues – Known issues and workarounds. Section 5: Contacting SURF – Contact details. Request for Feedback Please report any problems with the product to the Surf Customer Care Group. Additionally, we are interested in any comments you might have regarding the contents of this package, its functionality, or any other issues regarding this product. Your input is valuable to us and it will allow us to enhance our future versions. Please forward your comments to our Marketing Group. 4 Orion-MCU™ 2.2.0 Release Notes 2. New Capabilities and Changes 2.1 User Management User Management in Orion-MCU has undergone the following new capabilities and additions:  Multi-tier Partitioning Functionality  New Roles  Sorting and Filtering 2.1.1 Multi-Tier Partitioning Functionality The multi-tier partitioning functionality has been added to this release. This functionality enables the admin user to provide different and separate groups, which are independently managed. Each group has its own manager and users. The information of one group cannot be viewed or managed by any other groups’ members. 2.1.2 New Roles In order to support the multi-tier functionality, the manager and super user roles have been added to the existing admin and user roles. The manger users are enabled to manage their own groups with no access to any other groups’ information. They are enabled to create/manage conferences, users and access numbers associated with their own group. A new column manager has been added to the GUI, indicating the manager name of the group. The super admin is the default administrator and has the highest role in the system. This user has access to all the capabilities the system offers and can perform all the actions and view/edit all the data on the system. The super admin user can create all kinds of users and manage them. This user cannot be deleted and is the root of all other users. 2.1.3 Sorting and Filtering The columns User, Role, and Manager can be sorted in ascending or descending order by clicking on a column header. The user is allowed to filter the users’ database, using the toolbar at the top of the screen, and according to the parameters listed below:  User. A full user name or a partial string from it.  Role. The role, using the role drop-down menu.  Manager. The manager, using the manager drop-down menu. Pressing on Reset, resets the filter and the original list re-appears on the screen. 5 Orion-MCU™ 2.2.0 Release Notes 2.2 H.323 The support for H.323 has been added to this release. H.323 Settings window is located beneath the SIP Configuration, providing the user the capability to enable or disable this functionality. In order to establish an H.323 session, H.323 should be enabled. If the user is intended to establish more than one H.323 sessions, then he should set the Number of Additional H.323 Ports parameter. For each H.323 conference, a dedicated port is optional for calling directly to the specific conference. Maximum number of H.323 ports is 20, the default H.323 port is 1720. 2.3 Access Numbers Access Numbers functionality has undergone the following new capabilities and impacts:  Multi-tier partitioning impacts the access numbers in such a way that the users can view and manage only the access numbers which belong to their own group.  The access numbers can be sorted in ascending or descending order by clicking on the Number header.  The user is allowed to filter the access numbers by entering a full or partial number, using the toolbar at the top of the screen. Pressing on Reset, resets the filter and the original list re-appears on the screen.  When creating a new access number or modifying an existing one, for H.323 sessions, the H.323 port has been added to the relevant screens. 2.4 Date and Time To have an NTP server sync the Orion-MCU with other devices on the network, a new check-box Use NTP has been added. 2.5 Maintenance NFS Settings has been added to the Maintenance window. This functionality enables the user to set the NFS (Network File System) parameters, currently used for conference recoding. In order to set the NFS parameters, the user needs to enter the IP address/domain and the NFS path, using the NFS Settings window. 2.6 Local Upgrade The option of Local Upgrade has been added to the exiting remote upgrade function. For Local Upgrade the user is enabled to browse and run the download package from the local computer. The manual restart has been removed. The system restarts automatically after the upgrade. 6 Orion-MCU™ 2.2.0 Release Notes 2.7 Conferences Multi-tier partitioning functionality impacts the conferences in such a way that the users can view and manage only the conferences which belong to their own group. Conferences have undergone the following modifications: 2.7.1 Sorting and Filtering The columns Conference, Room and Media Type in Conferences window can be sorted in ascending or descending order by clicking on a column header. The user is allowed to filter the users’ database, according to Name, Room, and Media Type or reset the filtering, using the toolbar at the top of the screen. 2.7.2 Conferencing Parameters The following conferencing parameters have been added in this release:  Max Number of Participants: Maximum number of participants in conference.  Record Conference: This check-box enables the user to record the conference. If positive the conference shall be recorded. 2.8 Leader Dashboard The following modifications and new capabilities have been applied to the “Leader Dashboard”, in this release:  Main Menu GUI changes  Lock / Unlock Conference  Show Statistics  Modified Call Participants, including phone-book 2.8.1 Main Menu GUI Changes On the main screen of the leader dashboard, the following items have been modified / added:  Conference Information – Conference information includes conference number, resolution and the PIN code. The access numbers have been removed.  Number of Participants – Showing the number of total and visible participants and enabling the leader to select the number of shown participants, using a drop down menu.  Operational Buttons – The following operational buttons have been added to the Leader Dashboard window:  “Lock/Unlock Conference”  “Call Participants” – Replaces the “Invite Participants” button. 7 Orion-MCU™ 2.2.0 Release Notes 2.8.2 Lock / Unlock Conference A new button, Lock Conference, has been added to the Leader Dashboard main window. This capability enables the leader to lock the conference - preventing the users that are not currently a part of the conference session, to join the conference. 2.8.1 Call Participants A phone-book has been added to the Call Participants window. The user has the option to check/uncheck the entire list or filter the list by using the toolbar at the top of the window. Clicking on Refresh returns the original list. 2.9 2.9.1 Localization and Rebranding Localization In order to create a new language, a new window is displayed including text boxes for the new values. The text-boxes at the top of the screen have been removed. 2.9.2 Rebranding The user is enabled to customize the image which appears at the top of each page. At the left side of this image the top logo is displayed. 2.9.3 Upgrade Settings The user can customize the Upgrade window of the admin upgrade GUI, using the new Upgrade Settings screen. Using the Upgrade Settings window enables the user to customize the method the Upgrade is performed in the system. The user is enabled to choose between:  Network upgrade  Local upgrade  Both network and local upgrades Network Upgrade Upon the selection of the Network Upgrade option, the following options can be customized:  Default URL  Latest Version If this option is not selected, Network Upgrade would not be displayed on the admin upgrade window and would not be applicable. Local Upgrade 8 Orion-MCU™ 2.2.0 Release Notes If this option is not selected, Local Upgrade would not be displayed on the admin upgrade window and would not be applicable. 2.9.4 Parameters Settings Using the new Parameters Settings screen enables the rebranding of the following parameters on the Orion-MCU GUI:  Video Quality - Effecting the access numbers and conferences screens  Voice Quality - Effecting the access numbers and conferences screens  Bandwidth Allocation - Effecting the conferences screen Video Quality This screen enables the user with the following capabilities:  Enable/disable the Video Quality values.  Modifying the name that represents these values.  Setting the Video Quality default value. Voice Quality This screen enables the user with the following capabilities:  Enable/disable the Voice Quality value.  Modifying the name that represents this value.  Setting the Voice Quality default value. Bandwidth Allocation This screen enables the user with the following capabilities:  Enable/disable the Bandwidth Allocation values.  Adding a comment to each one of these values.  Setting the Bandwidth Allocation default value. 9 Orion-MCU™ 2.2.0 Release Notes 3. Fixed in this Version Errata # Date Added Errata Description 1766 2013-07-10 No voice when calling from Aver room system via h.323. 1689 2013-06-18 Process crash in case GUI users are deleted while still in use. 1686 2013-06-16 Cannot login to leader dashboard using conference number as user 1654 2013-06-10 Call with Cisco Endpoint - wrong resolution of outgoing channels 1649 2013-06-10 Fast Update not sent in h.323 call 10 Orion-MCU™ 2.2.0 Release Notes 4. Known issues Errata # Date Added Errata Description 758, 1054 2012-07-22 When making a call through Asterisk IVVR, video is played after audio has finished playing 782 2012-07-25 On calls with Panasonic room system, IVVRs has no sound 847 2012-08-08 DSP abnormal disconnect 1742 2013-07-04 Call from Leader Dash board to Lifesize windows SIP client using TCP SIP is causing application crash 1472 2013-04-17 No voice in H.323 calls with G722.1 with Aver room systems (Should be fixed on Aver side). 1778 2013-07-16 Cannot upgrade from file via Internet Explorer 8 This version does not support Orion-MCU 4286 versions (only 1286). Recommendations: 1. This version doesn’t support SRTP. SRTP for SIP clients should be disabled. 11 Orion-MCU™ 2.2.0 Release Notes 5. Contacting SURF Please send your documentation-related feedback, or report mistakes, to [email protected]. We are committed to constant and perpetual improvement. Your input will greatly help us in our endeavor. 5.1 Orion-MCU support The Orion-MCU Technical Support Center is at your service. You may access Warranty Service our Web Request Form by using the following link: www.orionmcu.com/support/ Phone: +972 (0)73 714-0700 Email: [email protected] 5.2 Surf Marketing Phone: +972 (0)73 714-0700 Email: [email protected] End of Document 12