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Osim® Uastro™

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OSIM uAstro™ ® Exclusively for Brookstone® Designed and Developed by OSIM International Ltd. OS-7430 uAstro Thank you for purchasing the OSIM uAstro. Before you start using the uAstro, please read this operation manual thoroughly for the correct methods of usage, especially taking note of the section on safety. This manual should be kept on hand for easy reference. It is your guide to safe and efficient operation. Contents Safety 2 Names of Parts and Functions 7 Features and Effectiveness 10 Preparation Before Use 11 Massage Programs and Selections 16 Product Care and Storage 23 Troubleshooting 24 Specifications 27 Warranty 30 1 IMPORTANT SAFETY INSTRUCTIONS When using the massage chair, basic precautions should always be followed, including the following: Read all instructions before using this massage chair. DANGER – To reduce the risk of electric shock: 1. A  lways unplug this massage chair from the electrical outlet immediately after using and before cleaning. 2. Never use pins or other metallic fasteners with this appliance. 3. C  arefully examine the covering before each use. Call for service if the covering shows any sign of deterioration, such as blistering, peeling or cracking. 4. Keep dry—Do not operate in a wet or moist condition. WARNING – To reduce the risk of burns, fire, electric shock or injury to persons: 1. READ ALL INSTRUCTIONS BEFORE USING. 2. A  massage chair should never be left unattended when plugged in. Unplug from the outlet when it is not in use and before putting on or taking off parts. 3. Close supervision is necessary when this massage chair is used by or near children or disabled persons. Keep children away from reclining backrest and extended leg rest. 4. Use this massage chair only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer. 5. Never operate this massage chair if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Contact Brookstone® Customer Service at 800-846-3000. 6. Keep the cord away from heated surfaces. 7. Never operate the massage chair with the air openings blocked. Keep the air openings free of lint, hair, and the like. 8. Never drop or insert any object into any opening. 9. Do not use outdoors. 10. Do not operate where aerosol (spray) products are being used or where oxygen is being administered. 11. To disconnect, turn all controls to the off position, then remove the plug from the outlet. 12. Do not stand on or in the massage chair. Use only while seated. 13. The product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety. 3 2 Safety 14. Children should be supervised to ensure that they do not play with the product. 15. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or disabled persons may be dangerous. 16. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering. 17. Burns may result from improper use. 18. Do not crush—avoid sharp folds. 19. Keep children away from extended foot support (or other similar parts). 20. Do not wet—Do not use pins. 21. Never remove cover. 22. Connect this appliance to a properly grounded outlet only. See Grounding Instructions. SAVE THESE INSTRUCTIONS This massage chair is intended for household use only. 1. Usage Environment • Do not use the uAstro in an excessively humid or dusty environment as this may result in malfunction or electric shock. • Do not use the uAstro in a room with a temperature of 104° F or higher. • Do not expose the uAstro to heaters, stoves or direct sunlight. • Place and use the uAstro on an even, non-slip floor. • The uAstro is designed for home use and not for commercial purposes. Caution • The uAstro is to be used indoors only. • If you use the uAstro in a cold room, do not increase the room temperature abruptly. It is recommended that you increase the temperature gradually to a normal level. • If the uAstro is stored in a cold place and is being brought into a warm environment, it is advisable to wait one hour before use. This is because its performance may not be at optimum level, as there may be water droplets on the mechanical parts due to condensation. Using the uAstro under such conditions may result in malfunction. 3 Safety 2. Safety Precautions • To ensure safe and correct use of the uAstro, do not operate it without reading this operation manual carefully. • Do not use the uAstro when the upholstery or seat is removed. This may cause injury or malfunction. • Do not use the uAstro in combination with other therapeutic equipment or electric blanket, etc., as this may result in ineffectiveness or injury. • Do not use the uAstro an hour before or after eating as this may have adverse effects on the user. • Do not allow children or pets to play around the uAstro, e.g., behind the backrest, under the seat or leg rest of the uAstro. This may result in injury. • Do not rest or place heavy objects on the armrests, leg rest or backrest as this may result in malfunction or injury. • Do not use the uAstro when your body is wet. • Do not operate the uAstro with wet hands. • It is not recommended to use the massage for more than 15 minutes. • Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse effects. • Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury. • Stop operation immediately if you experience any discomfort. • This product is not intended for self-treatment of conditions that should be managed by a qualified health care provider. • People on medication or with medical conditions, please consult your doctor before use. Please do not use the product if you are not feeling well. 3. People with Medical Conditions Consult your doctor before use if you: • • • • • • • • • • • are under medical rest as ordered by a doctor. have spinal disorders, an abnormal spinal condition or have suffered a spinal injury. have back problems. have diabetes, osteoporosis or sensory impairment. have joint dysfunction such as rheumatism, hammertoe or gout. have a pacemaker or other electronic medical devices. may be pregnant. have phlebitis or thrombosis. have an increased risk for blood clots. had recent surgery. have surgical pins, screws, or anything mechanical in the legs, ankles or feet. 4 Safety Caution • The uAstro is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the uAstro by a person responsible for their safety. • Children should be supervised to ensure that they do not play with the uAstro. • Avoid using the uAstro under the influence of alcohol. • Do not apply massage rollers directly on the head, elbow or knee joints, torso or abdomen. • If your legs or feet slip off the leg rest during massage, do not force them back in as this may result in injury. • Remove the power plug from the electrical outlet immediately should liquid be accidentally spilled onto the uAstro. Do not use wet hands to connect or disconnect the power plug from the electrical outlet. • Do not tamper with the power cord or use the uAstro with a damaged cord as this may result in malfunction and electric shock. 4. Instances When the uAstro Should Not Be Used In the following events, please switch off the main power switch immediately and disconnect the power cord from the electrical outlet: • If water is accidentally spilled onto the uAstro. This may result in electric shock or malfunction. • If the fabric of the backrest is torn and the internal components are exposed. • If pain or discomfort is felt during massage, stop operation immediately and consult your doctor. • If you detect any malfunction or any other abnormal condition during operation. • If there is a power failure. Injury may occur when power is restored unexpectedly. • If there is lightning. 5. Assembly and Repair of the uAstro • Do not disassemble the backrest cover of the uAstro. Touching the internal components may result in malfunction or electric shock. • The uAstro must only be professionally serviced or repaired. Do not attempt to disassemble or repair the uAstro yourself. 5 Safety 6. Things to Note About the Power Plug and Cord • Check that the Alternating Current (AC) voltage corresponds with the specifications indicated for the uAstro. • Do not connect or disconnect the power plug from the electrical outlet with wet hands. This may result in malfunction or electric shock. • When disconnecting the power plug, pull it by holding the plug, not the cord. • Although operation will be stopped automatically by the Auto-Timer function, always remember to switch off the main power switch after use. • Do not place the power cord under the uAstro or any other heavy objects. • Do not wind the power cord around the uAstro as this may damage the cord and result in a fire or electric shock. • Do not operate the uAstro with a damaged cord or extension cord. • Do not use the uAstro if the electrical outlet is loose. • If the power cord is damaged, it should be replaced by a qualified technician. 7. Grounding Instructions This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for the electric current to reduce the risk of electric shock. This product is equipped with a cord with an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. DANGER—Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product—if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This product is for use on a nominal 120V circuit and has a grounding plug that looks like the plug illustrated below. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. 6 Names of Parts and Functions 1 6 2 7 3 8 4 5 9 12 13 10 14 11 15 1. 2. 3. 4. 5. 6. 7. 8. Headrest Shoulder Massage Unit Arm Massage Unit Seat Leg Rest Backrest Pad Backrest Armrests 9. Backrest Cover 10. AC Plug 11. AC Cord 12. Controller 13. Controller Side Pocket 14. Castors 15. Main Power Switch 7 Names of Parts and Functions Controller Power Button Safety Stop Button To stop chair operation immediately. Rollers will not return to storage position. Power ON/OFF. Switching off the power while in operation will cause the rollers to return to their storage position. LCD Display Pause Button To display information on timer, massage intensity, speed and roller position, etc. To pause massage program. Automatic Massage Program Buttons Full Body Full Air Relax Energize Stretch Quick Refer to page 16 for details. Swedish Rejuvenate Chair Recline Buttons Roller Adjustment Button To adjust the roller position after Back Auto-Detection during Automatic, Localized and Focus Mode programs. To raise or recline the backrest and leg rest. Leg Slide Button Leg Rest Up/Down Buttons To extend or retract leg rest to desired position. To raise or lower the leg rest. Timer Button Seat Return Button To select variable countdown selection. To stop all functions. Chair will return to default position. Heat Button To activate heater at lumbar area. Zero-Gravity Button To recline chair to Zero-Gravity angle. 8 Names of Parts and Functions Controller (Inner Panel) Massage Fine Adjustment Button Localized Area Massage Program Buttons Massage Strength To adjust the intensity of the massage. Refer to page 18 for details. Air Intensity To adjust the airbag massage intensity. Manual Selection Massage Program Buttons Refer to page 18 for details. Focus To focus massage at desired position. Seat Massage/Hand and Foot Vibration Program Button Roller Width To adjust the width of the rollers. By default, the roller width is set at “Mid.” Refer to page 19 for details. Refer to page 19 for details. Caution • Do not sit, step or place heavy objects on the controller. • Do not drop the controller. It is recommended that the controller unit be placed in the controller side pocket when not in use. • Do not exert excessive force on the controller. • Do not handle the controller with wet hands. • Do not operate the controller using sharp-edged or hard objects. It may result in damage. 9 Features and Effectiveness Features • Full-body massage with relaxing back, seat and foot massage. • 8 Automatic Massage Programs (Full Body, Full Air, Relax, Energize, Swedish, Rejuvenate, Stretch and Quick). • 3 Manual Massage Programs (Kneading, Tapping and Rolling) allow the user to customize their desired massage. • Airbag Massage Programs (Neck & Shoulder; Arm, Seat & Lumbar [Air]; Foot & Calf) with 5 levels of intensity adjustment. • 4 Localized Area Programs (Neck & Shoulder; Arm, Seat & Lumbar [Air]; Back & Lumbar; Foot & Calf). • A deep massage, using a 4-roller system on the full body. • Automatic shoulder detection function using optical sensors. • Roller width adjustments during Manual Massage Programs (Rolling and Tapping). • Heat function at lumbar area. • 1-touch Zero-Gravity position button. • Massage speed adjustments for Kneading and Tapping. • Color LCD display to show massage progress and remaining massage time. • 15-minute Auto-Timer. • Castors located at the back of the chair to allow easy movement. • Removable cushion pad at the backrest for different massage intensities. Effectiveness • • • • • • • • Relieves muscle fatigue. Helps improve blood circulation. Relieves tired muscles. Relaxes stiff and aching muscles. Relieves muscle strain and tension. Helps relieve stress. Promotes relaxation. Helps relieves pressure on the lower back. 10 Preparation Before Use 1. Setting Up the uAstro • uAstro is packed with its backrest fully reclined. The armrest and leg rest units are packed separately. • Before use, ensure that the backrest is raised to its fully upright position. Raise backrest to its upright position 2. Placing the Cushion Pad • • • • • A removable cushion pad is provided to achieve the type of massage you want. If you feel the massage is too light, remove the cushion pad. If you feel the massage is too strong, insert the cushion pad. Unzip the zipper located at the top of the backrest pad near the seat. Disengage the Velcro® located at the middle of the backrest pad to remove or insert the cushion pad. • Align and engage the Velcro on the backrest pad with the Velcro on the backrest. Backrest Pad Backrest Pad Velcro Velcro Cushion Pad Zipper Backrest 11 Preparation Before Use 3. Placing the uAstro • Ensure that there is an allowance of more than 45" behind the uAstro and more than 20" in front of the uAstro to allow the backrest to recline and the leg rest to extend without obstruction during operation. 45" 20" Caution • It is recommended that a carpet be placed under the uAstro to prevent scratching of the flooring and to reduce noise level during operation. • As the uAstro is heavy, please exercise extra care not to damage the floor surfaces when positioning it. • Maintain a minimum distance of 3 feet from AV devices such as a television or radio to prevent signal interference. • Use the uAstro only when it is placed on an even, flat surface. 4. Power On/Off • Connect the power plug to the electrical outlet. • Turn on/off the switch on the electrical outlet located at the back of the uAstro to power on/off the uAstro. Caution • Ensure that the power cord is not placed under the uAstro. • Make sure all switches are at the OFF position (including the main power switch) before the power plug is connected to an electrical outlet. 12 Preparation Before Use Note • If the rollers are located at the middle of the backrest when operation is terminated, they will return to their storage position when the main power switch is turned on again. 5. Checking the Backrest Pad • Lift the backrest upholstery to ensure that there are no holes or tears on the backrest pad. Caution • Always check to ensure that there are no holes or tears on the backrest pad. Stop using the uAstro immediately if you find even the slightest tear. Unplug the uAstro and contact Brookstone® Customer Service. 6. Moving the uAstro There are 2 methods to move the chair. Moving Method (1): • Raise the backrest and retract the leg rest fully. • Turn the main power switch OFF and unplug the power plug from the electrical outlet. • Lift up the leg rest unit and move the chair as shown in the diagram below. Castors 13 Preparation Before Use Moving Method (2): • Raise the backrest and retract the leg rest fully. • Turn the main power switch OFF and unplug the power plug from the electrical outlet. • Carry the chair by holding the upper part of the backrest and the corners of the side panel. Caution • Do not move the uAstro when there is someone sitting on it. This will cause the uAstro to tip over, resulting in accident and injuries. 7. Sitting on the uAstro • The rollers are usually stored in the upper part of the backrest. This position is known as the “storage position”. • If the rollers are not in the storage position, simply reset by pressing the power button on the controller before sitting on the uAstro. Caution • Do not sit down on the chair with the leg rest raised. Any sudden heavy weight on the leg rest could cause damage to the mechanism, or may result in accident or injury if the chair tips over. • Ensure that the backrest returns to its most upright position before sitting down on the chair, then recline it according to your preference. 14 Preparation Before Use 8. How to Use the Backrest Reclining System • To recline the backrest: ] (Recline button) until the backrest is at your Push and hold the [ desired angle. • To raise the backrest: ] (Incline button) until the backrest is at your desired angle. Push and hold the [ 9. Extending the Leg Rest The leg rest can be extended for usage or retracted for storage. • To extend the leg rest: ] until the leg rest is at the desired length. Press and hold the Leg Slide button [ • To retract the leg rest: ] until the leg rest is at the desired length. Press and hold the Leg Slide button [ 10. Using the Heater • Press [ ] button to turn ON/OFF the heater. Caution • The uAstro is fitted with a safety function in the backrest and leg rest units which will stop the backrest or leg rest from descending should there be any obstruction below it. • Do not place fingers or objects in the gap between the seat and the backrest/leg rest. • Remove your shoes when using the chair. • Do not stand on the leg rest unit when it is elevated. •ALWAYS retract the leg rest unit to its original position after use. Please refrain from putting your hands and arms in between the backrest and side frame mechanism to prevent injury when the backrest rises. 15 Massage Programs and Selections Automatic Massage Programs You may select any Automatic Massage Program that best suits your needs by pressing the respective automatic program buttons on the controller. 1 Press the [ ] button to switch on the controller. uAstro will recline to its ready position and the LCD on the controller will light up. If no selection is made after 5 minutes, the chair will go into idle mode and the LCD light will go off. (Ready position: Leg rest will raise slightly and backrest will recline slightly). Select any of the 8 automatic programs: ] Full Body - A comprehensive full-body massage [ with airbags and roller system for deep relaxation. Full Body Swedish Full Air Rejuvenate Relax Stretch ] Full Air - Recommended for those who prefer [ a softer full-body massage using airbags. Energize [ ] Relax - Fully relaxes your body for a good rest. ] Energize - Awakens your muscles to prepare [ them for the day ahead. Quick 2 ] Swedish - This program consists of a harder [ kneading and tapping massage. ] Rejuvenate - This program consists of a gentler [ kneading and tapping massage. ] Stretch - This program consists primarily of [ movement and air pressure to stretch the body. [ ] Quick - This program provides a quick massage to refresh the entire body. (Once an automatic program button is pressed, the Back Auto-Detection function will begin. During the process, you must remain seated with your head on the headrest) Note • Keep each massage session to no longer than 15 minutes. • Do not massage any particular area of the body for more than 5 minutes. • Keep massage sessions to a maximum total of 30 minutes per day. 3 The massage program begins when the Back Auto-Detection is completed. You can adjust your desired shoulder position further by pressing the [ ] or [ ] button within 6 seconds after the Back Auto-Detection function has ended. The progress is shown on the LCD. The selected massage program button will remain lit for 5 minutes during the program (the default timing for all massages is 15 minutes). 4 uAstro will beep twice when there is 1 minute left in the massage program. You may extend the massage by pressing the [ ] button. After the massage has completed, the rollers will return to their storage position. 16 Massage Programs and Selections Changing Automatic Massage Programs You may change from one Automatic Massage Program to another at any time without having to wait for it to complete. Selecting a different program during another program will cause the rollers to return to their storage position and begin the newly selected program. However, changing between programs will not reset the timer. Stopping a Massage Session Press the [ ] button to stop all massage functions. The rollers will move back to the storage position and all airbags will deflate, ending the massage. The [ ] button will illuminate yellow and go into standby mode. Pausing a Massage Session To pause a massage, press the [ ] button on the controller. This will temporarily freeze all operations. Press the [ ] button again to resume massage. Note In an emergency or any malfunction, press the [ ] button to stop the massage immediately. The rollers will not return to the storage position. Press the [ ] button to bring the rollers to the storage position again and turn off the main power switch. 17 Massage Programs and Selections Localized Area Program You may select and combine your favorite massage areas by pressing the respective Localized Area Massage buttons. 1 2 Press the [ ] button to turn on the controller. To make a selection from the manual selection mode, open the front panel on the controller. The chair will go into idle mode after 5 minutes if no selection is made. There are 4 Localized Area Massage Programs (Neck & Shoulders; Arm, Seat & Lumbar [Air]; Back & Lumbar; and Foot & Calf) which can be combined to the user’s desire. There are also 3 types of Manual Massage Programs for the user to select and combine. (When Rolling is selected in a combination, Kneading and Tapping cannot be activated.) Manual Massage Programs You may select and combine your favorite massage type, speed and intensity by pressing the respective Manual Selection buttons on the controller. Select and combine your massage type, strength and intensity by pressing the respective Manual Selection buttons. 3 [ ] Kneading, [ ] Tapping and [ ] Rolling massages can be combined with Neck & Shoulder; Arm, Seat, & Lumbar (Air); and Foot & Calf of Localized Area Programs. (When Rolling is selected in a combination, Kneading and Tapping cannot be activated.) 4 The massage will end after approx. 15 minutes. After the massage is completed, the rollers will return to the storage position. Note • Keep each massage session to no longer than 15 minutes. • Do not massage any particular area of the body for more than 5 minutes. • Keep massage sessions to a maximum total of 30 minutes per day. 18 Massage Programs and Selections Adjusting Automatic Program, Localized Area Program or Manual Program Settings Timer Button Default time is 15 minutes. User is able to change the timer from a selection of 5, 10, 15, 20, 25 and 30 minutes. Heat Button Heat function is set to OFF by default. It is applicable during any Automatic Program, Localized Area Program or Manual Program. You may also use the heat function on its own. Full Body Full Air Swedish Rejuvenate Relax Stretch Energize Massage Strength Button The strength of the Standard massage starts at level 3 by default. (The massage starts at level 2 for Swedish program and level 1 for Rejuvenate program by default.) Each time the button is pressed, the strength will increase by 1 level. The maximum level is 5. If the program is changed, the massage strength is reset to its default level. Quick Air Intensity Button The intensity of the air massage starts off at default level 3. Each time the button is pressed, the intensity will increase by 1 level. The maximum level is 5. If the program is changed, the intensity level will reset to its default level. Roller Width Button The Roller Width function can only be activated during Tapping and Rolling massage modes. By default, the roller width is set at “Mid”. User may change from Narrow, Mid and Wide roller widths. Vibration Buttons The vibration mode can be switched on or off while any of the programs are running. User can select from Seat, Hand or Foot area to switch the vibration on or off. 19 Massage Programs and Selections Localized Area and Manual Massage Selection Modes The following guide shows how you can combine various massage actions from the menu shown below. - [ ] denotes that the respective adjustment can be made during the massage sequence. - In Localized Area Program, the Back Auto-Detection function is performed before the start of the massage. - The default timing for all massages is 15 minutes even if you switch to another program in the middle of the first massage program. Massage duration can be extended by pressing the [ ] button. Localized Area Massage Mode Action Button Description Strength Back & Lumbar Kneading and Tapping massages only target Back and Lumbar area. Arm, Seat & Lumbar (Air) Air massage targets only Arm, Seat and Lumbar area. Foot & Calf Air massage targets only Foot & Calf. Neck & Shoulder Air massage targets only Neck & Shoulders. Intensity Timer All 4 Localized Area Massage modes can either be used individually or combined. e.g. Back & Lumbar/Foot & Calf/Neck & Shoulder, Arm/Seat & Lumbar (Air)/ Foot & Calf, Back & Lumbar/Neck & Shoulder, Neck & Shoulder/Arm/Seat and Lumbar (Air). By default, the strength and intensity for all massages are set at level 3. Press the [ ] (Massage Strength) button to change the massage strength to your desired strength. Press the [ ] (Air Intensity) button to adjust your desired intensity. 20 Massage Programs and Selections Manual Massage Mode Action Button Description Strength Kneading Helps relieve tension and soreness by loosening and stretching muscles. Tapping Helps relieve pressure on the entire back area. Rolling Helps relieve muscle tension, improve circulation and relax the back. Intensity Timer Width The Kneading and Tapping massage can be used combined or individually. When Rolling massage is selected, Kneading and Tapping cannot be activated. By default, the strength and intensity for all massages are set at level 3. Press the [ ] (Massage Strength) button to change the massage strength to your desired strength. The width of the massage rollers can be adjusted only in Tapping or Rolling massage modes by pressing the [ ] button to switch between 3 different widths. By default, the roller width is set at “Mid”. Localized Area Massage Mode + Manual Massage Mode You can combine each Localized Area Massage Program with the Manual Massage Programs for your own personalized massage. Action Back & Lumbar Arm, Seat & Lumbar (Air) Foot & Calf Neck & Shoulder Button Kneading Tapping Rolling Kneading & Tapping + e.g.; Arm, Seat & Lumbar (Air)/Foot & Calf/Neck & Shoulder + Kneading/Tapping/ Rolling/Kneading and Tapping. 21 Massage Programs and Selections Changing From Localized Area or Manual Massage Program to Automatic Massage Program To switch from Localized Area or Manual Massage Program to Automatic Massage Program, simply press the desired Automatic Massage Program button. This will cause the rollers to return to their storage position. However, changing between programs will not reset the timer. Stopping a Massage Session Press the [ ] button to stop the massage program. The rollers will move back to the storage position and all airbags will deflate, ending the massage. The [ ] button will illuminate yellow and go into standby mode. Pausing a Massage Session To pause a massage, press the [ ] button on the controller. This will temporarily freeze all operations. Press the [ ] button again to resume massage. Note • In an emergency or any malfunction, press the [ ] button to stop the massage immediately. The rollers will not return to the storage position. Press the [ ] button to bring the rollers to the storage position again and turn off the main power switch. 22 Product Care and Storage 1. Storing the uAstro • Wipe off dust and dirt from the uAstro with a dry, soft, clean cloth after use. • Keep the uAstro clean and away from places of high humidity. • If the uAstro is not to be used for a long period of time, cover the uAstro with a dust cover and unplug its power plug from the electrical outlet. Caution • Do not store the uAstro in direct sunlight or in places of high temperature. This may cause the color of the upholstery to fade. • Do not allow the uAstro to remain in contact with vinyl or wallpaper for extended periods of time as this could lead to discoloration. 2. Cleaning the uAstro • Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the electrical outlet. • Wipe off dust and dirt from the uAstro with a dry, soft, clean cloth after each use. • The uAstro can be cleaned thoroughly with a slightly damp cloth. • Do not iron the upholstery. • Do not wash the upholstery using a home washing machine as this may result in deterioration of the upholstery’s quality. Caution • Do not use abrasive cleaning agents like benzene or thinner to clean the uAstro. This may cause the upholstery to fade. 3. Cleaning the Controller • Use only a clean, dry cloth to clean the controller. Caution • Do not use a wet cloth to clean the controller. This may result in malfunction. 23 Troubleshooting If you encounter problems operating the uAstro, please check the following points to see if they can be rectified. If the uAstro still malfunctions or does not work, please switch off the main power switch of the uAstro and remove the power plug from the electrical outlet. Contact Brookstone® Customer Service at 800-846-3000. Do not dismantle or attempt to repair the uAstro yourself. Doing so will void the warranty and Brookstone® will not bear any responsibility for any subsequent consequences. Problem Possible Cause/Action • Frictional sound of rollers against seat cover. • Motor sound during operation. • Loud sound during Tapping and Kneading programs. • These sounds are the result of mechanical structure and not malfunction. • Operation stopped and the massage rollers moved to their original position. • The Auto-Timer of 15 minutes has lapsed. Press any program button to restart the massage. • This may occur during normal usage. • The uAstro is equipped with a thermal resetting protection device. This is an added safety feature to protect your massage chair from overheating. • The [ ] Button was pressed accidentally. • If the uAstro stops and fails to restart as a result of overheating, turn off the main power switch on the electrical outlet. Turn it on again after 30 minutes. Failure to do so may result in the chair resuming operation unexpectedly when the device is cooled. • The controller does not work correctly. • Check the power plug and ensure that it is securely connected to the electrical outlet. • Check the connection at the back of the uAstro. • Ensure that the main power switch is turned ON. 24 Troubleshooting Problem Possible Cause/Action • The uAstro does not start operation. • Ensure that the main power switch and the switch on the electrical outlet are turned to the ON position. • Ensure that the power plug is firmly connected to the electrical outlet. • Check that the voltage at the electrical outlet is adequate. • The massage rollers stop during the massage session. • The roller mechanisms may be strained when subjected to excessive force. Do not apply excessive force on the rollers. • The massage rollers have moved to the upper position. • When the massage program finishes, the rollers will automatically return to the storage position (upper position of the backrest). To continue with the massage, press the power button on the controller again. • The right and left rollers are not positioned horizontally. • This is the result of alternate tapping by right and left rollers and this is normal. • The backrest and leg rest cannot be reclined/raised or retracted/extended. • Ensure that no objects are caught behind the backrest or leg rest that can cause the safety reclining sensors to be activated. • Beeping sound and LED indicators blinking on the controller. • Remove and reconnect the AC plug to the electrical outlet. 25 Troubleshooting Problem Possible Cause/Action • Keep your body at the deepest position in the chair and keep your head on the pillow when body scanning begins. • Unsuccessful Back Auto-Detection. • The automatic massage points detection system will not function when Manual or Localized Area Massage mode is selected. • The air massage stops when the chair is reclined. • For safety reasons, the air massage will stop when adjustments are made to the backrest recline angle. This is not a defect. 26 Specifications Model Name : OSIM uAstro Model Number : OS-7430 Voltage Available & Power Consumption : AC 110-120 V 60 Hz (250 W) Rating Time : 15 minutes Kneading Speed (5 levels) : Minimum approximately 17 times/minute Maximum approximately 44 times/minute Tapping Speed (5 levels) : Minimum approximately 240 times/minute Maximum approximately 651 times/minute Rolling Speed : 1 cycle (up/down/up) approximately 34 secs Massage Rollers Width : 3 levels (Narrow/Medium/Wide) Massage Range : Full rolling (approximately 20") Lower back rolling (approximately 5.5") Leg Rest : Max. extension (approximately 7") Automatic Programs : 8 automatic programs Manual Selection : 7 manual selections Air Massage : Air pressure (approximately 36 kPa) Reclining : Approximately 114-148 degrees against flat floor Zero-Gravity Angle : 143 degrees 27 Specifications Dimensions Upright Position : Approximately 35" (W) x 54" (L) x 50" (H) Reclined Position : Approximately 35" (W) x 70" (L) x 40" (H) Upholstery PU leather (anti-bacterial, anti-stain) Net Weight Approximately 250 lbs - Chair : Approximately 161 lbs - Armrest : Approximately 47 lbs - Leg rest : Approximately 40 lbs 28 Notes 29 One (1) Year Limited Warranty Brookstone® warrants this product against defects in materials and/or workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by the original purchaser (“Warranty Period”). If a defect arises and a valid claim is received within the Warranty Period, at its option, Brookstone will either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the product with a new product that is at least functionally equivalent to the original product, or 3) provide a store credit in the amount of the purchase price of the original product. A replacement product or part, including a user-installable part installed in accordance with instructions provided by Brookstone, assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Brookstone’s property. When a store credit is given, the original product must be returned to Brookstone and becomes Brookstone’s property. Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service at 1-800-292-9819. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and Exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only to products manufactured for Brookstone that can be identified by the “Brookstone” trademark, trade name, or logo affixed to them or their packaging. The Limited Warranty does not apply to any non-Brookstone products. Manufacturers or suppliers other than Brookstone may provide their own warranties to the purchaser, but Brookstone, in so far as permitted by law, provides these products “as is.” This warranty does not apply to: a) damage caused by failure to follow instructions relating to product’s use or the installation of components; b) damage caused by accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage caused by service performed by anyone who is not a representative of Brookstone; d) accessories used in conjunction with a covered product; e) a product or part that has been modified to alter functionality or capability; f) items intended to be periodically replaced by the purchaser during the normal life of the product including, without limitation, batteries or light bulbs; g) any product sold “as is” including, without limitation, floor demonstration models and refurbished items; or h) a product that is used commercially or for a commercial purpose. Brookstone SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY. Some states disallow the exclusion or limitation of incidental or consequential damages or how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. 30 Merrimack, New Hampshire USA 03054 • 800-846-3000 • www.Brookstone.com 647180