Transcript
TECHNOLOGY IN O3HUB
AUGUST 2017
CONTENTS Ø
Room booking panels & screens – page 3
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Phones – page 8
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Outlook – page 15
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Skype for Business – 21
CRESTRON
O3Hub Spaces Meet & Collaborate
ROOM BOOKING PANELS Available
Booked
SELECT PANEL OPTIONS
Select your Connection Type
Present files Start a Video Conference
Audio Adjustment
Check Room Schedule
Launch
CONNECT WITH THE AIR MEDIA APPLICATION When connected through the Hospital WIFI you can use the Air Media Application (Apple, Windows & Android)
Additional options are also available
PRESENTATION SPACES
TOUCH SCREEN COMMUNICATION Phone Calls
Video Conferencing
NON-WIFI CONNECTION OPTIONS FOR LAPTOPS USB
HDMI
NEC PHONES
Let’s talk
LOGIN / LOGOUT To Login Your Phone should look like the following
Enter your “Extension” then Press the “Set” Key
Enter your “Extension” Number as the Password then Press the “OK” key
Your Phone should look like the following, you are now Logged in
To Logout Your Phone should look like the following
Press the “L-OUT” Key , you will then see “LOGOUT ?” Press the “L-OUT” key again
Your Phone should look like the following once you have “Logged out”
Getting Started
Welcome! Your UM8700 system provides access to voice, fax, and email messages. Before You Start UM8700 internal number
55500
UM8700 external number
8890 5500 then press #
Your subscriber mailbox number
Extension
Your system administrator may also give you a security code to use on first login. Gaining Access to Your Mailbox 1. Call the UM8700 internal by dialing 55500 then your mail box 2. From Another Ext, by dialing 55500 then press *# then your mail box 3. If prompted, enter your subscriber mailbox number. 4. Enter your security code (or the default code, if your administrator has given you one).
How to Produce the UM8700 Pocket Guide This UM8700 Pocket Guide has been produced as a completely editable Microsoft Word document. To produce it, do the following:
1. Print the document double-sided. The margins of this document are set at .5”. If Microsoft Word produces a dialog box reading “The margins of this Document are set outside of the printable area,” select Yes and continue to print.
If you want to…
Listen to new messages
While Listening to a Message Enter
1
If you want to…
Enter
If you want to…
Enter
1
Pause Increase playback speed
†
While Recording a Message Stop recording
2
14
Backup five seconds
3
17
Discard and start over
4
Skip ahead five seconds
9
Record a message for another subscriber
2
Set User Options
3
Forward
2
Listen to saved messages
5
Backup five seconds
3
Listen to and recover messages marked for deletion (current session only)
7
Delete
4
Save
5
Review
6
Skip to the next message
7
Reply
8
Skip ahead five seconds
9
Listening to New messages If you want to…
Enter
Listen to voice messages
1
Listen to fax messages
2
Listen to e-mail messages
3
Listen to messages from outside callers
Decrease playback speed
†
Listen to message envelope information
00
After Recording a Message If you want to…
Enter
Send the message
#
Continue recording
2
Discard and start over
4
Review
6
Request future delivery
01
Mark the message urgent
02
Restrict forwarding of the message
03
4
Request a return receipt
05
Listen to messages from a specific mailbox
5
Leave number where you can be reached
08
Listen to all messages
9
2. Cut the document along the lower dotted line.
3. Fold the document in half at the center dotted line.
4. Fold the panels on either side back the opposite direction on the relevant dotted lines.
Soft Keys Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling process.
12/24/32 Button Digital & IP DESI-Less 8 Button Digital & IP DESI-Less 8 Button IP with Gigabit Support Reference Sheet Transfer Allows the extension user to transfer a call or make a second call.
DTL/ITL 12/24/32 Button
Speaker Menu
Controls built-in speaker, which can be used f
From this key, the user may access additional functions such as Call History and Directory
Free Dialing/Monitoring. LED on key lights when key is active.
Help DTZ/ITZ Cursor Key The Cursor key allows the user to move the cursor to the Left, Right, Up or Down. The center button functions as an Enter key.
Recall Press this key to terminate current call and re-seize dial tone.
Exit The user can exit from the Menu or Help mode by pressing this key. NOTE: Feature 7 & 8 are not functional on an SV9300.
Feature
DTL/ITL-8LD-1 DESI-Less Programmable Keys These keys can be programmed as either a Flexible Line key, Programmable Feature key or One-Touch Speed Dial key.
FUNCTION KEYS
DTZ/ITZ 12/24/32 Button
Explanations of Programmable Keys can be called up on the LCD by pressing this key.
Used to activate terminal setup functions and to program One-Touch keys. Feature + 1 – Turns microphone On/Off. Feature + 3 – Selects ring tone (Repeat “3” to select a different tone) (Non-IP terminal). Feature + 7 – Indicator On/Off. Controls if lamp flashes when ringing. Feature + 8 – Direct/Preset dial pad On/Off. Direct will automatically go off-hook when number is dialed. Preset will allow the number to be dialed before going off-hook.
MAKE A CALL Lift the Handset or press Speaker. Dial the required number. (For external calls, dial “0” first)
LAST NUMBER REDIAL Without lifting handset, press the REDIAL button. Press the Cursor key left/right to search the required number. Press
to initiate the call.
Answer When the LED on this key is flashing, press the key to answer a waiting call.
Hold Press this key to put a call on hold.Hands
NDA-31623 Issue 1.0
HOLD Ask the caller to please hold: Press the Hold key – held key flashes. You may replace handset if you wish. To retrieve a call: Lift the handset. Press the flashing line. NOTE: For exclusive hold – press Hold twice.
TRANSFER With a call in progress: Press the Transfer key. Dial an extension or external number and announce the call (optional). Replace the handset. NOTE: If the called extension is busy or does not answer, press the Transfer to return to your caller. If the extension does not accept the call, ask them to hang up and your call is returned.
CONFERENCE With a call in progress (internal or external) Press the Transfer key. Dial an internal or external number. When the third party answers, press the Conf soft key. A three way conference is now established. NOTE: Any party may exit the conference by hanging up. The two parties will remain connected, as long as one of the remaining parties is internal.
SWAP CALL Allows users to toggle between calls Press the Transfer key (this puts the first call on hold and provides you with dial tone to call the 2nd party). Dial required 2nd number. Press the Transfer key each time you wish to toggle between the parties.
When finished with one party, hang up on them and the telephone will ring and connect you to the other party.
CALLBACK If you dial a busy extension: Press Call Back (CB) soft key or dial Access code #0 Replace the handset. During this time you may make and receive calls. When both extensions are free, your phone will ring. Lift the handset or press Speaker and the other extension will ring. To Cancel: Press Call Back (CB) soft key or dial Access code *#
CALL FORWARD – ALL* Forwards all calls immediately. To Set: Lift the handset and press FDA key or dial Access code: *1
Replace the handset. To Cancel: Lift the handset and press FDB key, or dial Access code #4
LOGIN/LOGOUT For IP telephones only. To Login: Enter Login code and press SET soft key. Enter password and press OK soft key. To Logout: Press LOGOUT key (display will show LOGOUT?). Press LOGOUT key again and wait a few seconds for handset to logout.
CALL PICK UP To answer a ringing extension in your group: Lift the handset and press PICK soft key. For answering ringing extensions not in your group: Lift the handset, dial Access code ## plus ringing extension number.
Dial the destination number. Replace the handset. To Cancel: Lift the handset and press FDA key or dial Access code: #1
CALL FORWARD NO ANSWER* Forwards calls only after 4 – 6 rings. To Set: Lift the handset and press FDN key or dial Access cod4 *4 Dial the destination number. Replace the handset. To Cancel: Lift the handset and press FDN key or dial Access code #4
CALL FORWARD BUSY* Forwards calls when your extension is busy. To Set: Lift the handset and press FDB key or dial Access code *3
DISPLAY To adjust the display: Press the Cursor button up or down while the telephone is idle.
VOICECALL Allows a user to intercom other digital handsets: Lift the handset and dial extension number. Press Voice soft key and speak over the intercom.
PROGRAMMING SPEED NUMBERS
SPEAKER/RECEIVER VOLUME To adjust the Speaker/Receiver volume: Press the Cursor button up or down during conversation.
RINGER VOLUME To adjust the ringer volume: Press the Cursor button up or down during ringing.
SHORTCUT MENU The user can access the shortcut menu by pressing the Enter key (center cursor button). To set the Voice Mail number in the Shortcut Menu: From the idle display, (Do not lift handset). Press the Feature button. Press the Enter key. Enter the Voice Mail pilot number. Press Feature button to save. To Use: Do not lift handset. Press the Enter key. Select either Missed Calls to see the missed calls menu, or Voice Mail to dial the voice mail pilot.
To store Numbers using One-Touch Keys: Press the Feature button. Press an available One-Touch Speed Calling key. Enter either extension number or external number including 0 for an outside line. Press the Feature button. To Access: Press desired One-Touch Speed Calling key or press Speaker and One-Touch Speed Calling key to call number.
Dial the destination number.
NDA-31623 Issue 1.0
Voice Mail Quick Guide – Westmead Hospital TO ACCESS VOICE MAIL INCLUDING FIRST TIME SET UP ** see note
TO LISTEN TO MESSAGES
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Dial Voice Mail, enter Security Code Press 1 to listen to new messages 4 to delete message 5 to archive message * will save message as new
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Internal - Dial 55500 then enter Security Code number Internal (from another phone) dial 55500 *# enter Security Code Externally: dial 8890 5500 (55500) Once the call is answered, press # followed by your extn, followed by your Security Code
FIRST TIME SET UP Dial Voice Mail - Enter Personal ID 0000 You will hear first time introduction that will step you through the set up procedure: • set a security code 4-6 digits • record your first and last name • record greeting (see example) Now you must divert your phone to voice mail Set no answer *4 55500 Cancel no answer #4 Optional Diversions Set busy Cancel busy/no answer
*3 55500 #3
All Calls *1 55500 Cancel all calls #1 The phone will not ring at all - to be set wisely
Display Phones have a message wait lamp. Basic Phones will have a broken or stutter dial tone.
Notes: Old messages will be deleted after 10 days • Archive messages will be deleted after 10 days • Old and Archive messages will delete when listened to. You must archive the message again to save it. TO LEAVE A MESSAGE (only for voicemail to voicemail) Dial Voice Mail, enter Security Code Press 2 then enter desired extension number To start recording message press 2 Record message then press 2 when finished For Message Options - Press 1 for Yes • Review message - 6 • Address to others – 1 • Send message - 5
CHANGE NAME, GREETING OR SECURITY CODE Dial Voice Mail, enter Security Code Record Standard Greeting 313 Change Security Code 314 Record Name 315
STANDARD GREETING EXAMPLE “Hello this is John Smith, I am unable to take your call right now. Please leave me a detailed message after the tone and I will return your call as soon as possible. ALTERNATE GREETING EXAMPLE “Hello this is John Smith, I will be out of the office until Wednesday. Please leave me a message and I will return your call. Thank you. Set this greeting when you are away from your desk for a longer than normal period. Note Contact the Communications Department if you need Voice Mail set up on your phone.
OUTLOOK
Let’s Communicate
SCHEDULING MEETINGS AND USING SFB Configure Outlook Calendar Settings View, Share and Schedule Meetings with Groups, Overlay and Schedule Views Skype for Business Meetings in Outlook
USING OUTLOOK FEATURES AND TOOLS (NOVICE)
Creating Appointments in your Outlook Calendar Configure Outlook Calendar Settings to suit your needs View, Share and Schedule Meetings with Groups, Overlay and Schedule Views Using your Room Finder when scheduling Meetings Create and join Skype for Business Meetings in Outlook Managing your Email: Organising with Folders, Search Folders, Flags, Categories and Views Intro to Tasks in Outlook
USING OUTLOOK FEATURES AND TOOLS (INTERMEDIATE)
Configure Outlook Calendar Settings to suit your needs View, Share and Schedule Meetings with Groups, Overlay and Schedule Views Using your Room Finder when scheduling Meetings Create and join Skype for Business Meetings in Outlook Managing your Email: Favourites, Search Folders, Categories, Rules and Quick Steps Automatic Replies in Outlook
VIEWS & SETTINGS
CREATING A SKYPE FOR BUSINESS MEETING
SKYPE FOR BUSINESS
Let’s Meet and Chat
SFB FEATURES Find Contacts Instant Message Video Call Enter Virtual Meetings (Conferences)
PRESENCE Determine your best way to communicate Instant Message with Skype Email with Outlook Video Conference with Skype Call with your mobile
VIDEO CALLS AND CONFERENCES
SKYPE FOR BUSINESS SETTINGS General Settings
SKYPE FOR BUSINESS SETTINGS Personal settings
SKYPE FOR BUSINESS SETTINGS Audio device settings
SKYPE FOR BUSINESS SETTINGS Video device settings
