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5/5/2014
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Leah Mcclellan Course: Test Score Results: Test Type:
Group: DESOTO - SCALLION - PERIOD 3 A+ MasterExam for Exam 220-801 A+ Essentials Monday May 05, 2014 - 10:26:27 AM MasterExam [1/294 0.34%]
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Question Type/Title/Question Title: Question:
Term for Devices Which is a term used for a device that can be removed while power to the computer is on? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Easy use device Hot-swappable device Hot-connectable device Unique software device
Title: Tape Drive Rating Question: Which qualities determine the rating of a tape drive? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
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Answer Key Super capacity Native capacity
C
Regular capacity
D
Compressed capacity
Title: Dial-up Question: Which option represents the maximum theoretical speed of a dial-up modem? Question Type: Multiple Choice (Choose one)
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Answer Key 32 Kbps 56 Kbps 14.4 Kbps 28.8 Kbps
First Time Connecting to Network
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When connecting to a network for the first time, which are options that are available for network settings? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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# A
Answer Key Work
B
Home
C D
Public Business
# A B C D
Answer Key PCI ISA AGP PCIe
Title: Fastest Expansion Bus Speed Question: Which is the fastest expansion bus? Question Type: Multiple Choice (Choose one) User Answer
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Title: WAN Requirements Question: Which does a WAN require? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key i.Link RJ-45 Riser slot IEEE 1394
# A B C D
Answer Key Red Pink Black Light blue
Components of Input Devices The combination of sound, graphics, animation, and video constitute which type of input devices? Question Type: Multiple Choice (Choose one) Correct Answer
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Title: Question:
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Answer Key Easier recycling Faster production time Lightweight sells better Plastic is less expensive
Microphone According to the PC 99 audio port color codes, which color is used to identify the port used for a microphone input? Question Type: Multiple Choice (Choose one)
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Title: Question:
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Answer Key HDD LED RESET SW POWER SW POWER LED
Title: FireWire Names Question: Which is another name for FireWire? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Reasons Why Plastic is Used Question: Which would be the best reason for laptops to be made of plastic? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key LAN A book An ISP Protocol
Title: Front Panel Drive Activity Lights Connector Label Question: Which label is likely to be on a connector for the hard disk drive activity light? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
# A B C D
Answer Key Driver Protocol Specialty Multimedia
Title: Number of Pins on a DVI-D Connector Question: Which option represents the number of pins on a DVI-D single-link connector? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key One set of eight pins and one set of A four pins, with four contacts
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Title: Question:
A four pins, with four contacts surrounding a blade Three rows of eight pins and a B blade Two sets of nine pins and four C contacts surrounding a blade D Two sets of nine pins and a blade
System Board Replacement Element Which is an element that needs to be replaced regularly but not frequently in the system board of a laptop?
Question Type: Multiple Choice (Choose one) User Answer
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Types of MIDI Connectors Which type of connector can a MIDI device use to enable control and exchange of data? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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B
RJ-45
C
Mini-jack
D
5-pin DIN
# A B C D
Answer Key Green Purple Light blue Teal or turquoise
Title: Understanding CRT Question: CRT monitors use which three colors to produce images? Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key USB
Line Input According to the PC 99 audio port color codes, which color is used to identify the port used for audio line input? Question Type: Multiple Choice (Choose one)
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# A
Title: Question:
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Answer Key BGA SO-DIMM Bluetooth Lithium battery
Title: Question:
User Answer
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# A B C D
Title: Question:
# A
Answer Key Red
B C D E F
Blue White Green Yellow Magenta
Wireless Internet Connection Which option is described as a wireless adapter that connects to a cellular telephone system to access the Internet?
Question Type: Multiple Choice (Choose one) User Answer
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Answer Key
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A B C D
Cellular modem Cellular antenna Cellular Distribution Card Cellular transport protocol
Title: Support Speakers Question: Which is sometimes needed to support speakers in a laptop? Question Type: Multiple Choice (Choose one)
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Answer Key 2 4 6 8
# A B C D
Answer Key Slot rate AMD rate Clock rate Socket rate
# A B C D
Answer Key Bimonthly Once a week Only when needed Once every six months
Title: POP3 Port Number Question: Which option represents the default port used by POP3? Question Type: Multiple Choice (Choose one) User Answer
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Title: Flashing the BIOS Question: How often should the BIOS be flashed? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key USB RJ-45 FireWire BNC connector
Title: Speeds Question: Which term describes the speed of a component? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Telephone Cable Types Question: Which option represents the number of wires in an RJ-11 phone cable? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key LED ESD PCIe RAM
Title: Coaxial Connectors Question: Which is used to connect a coaxial cable to individual machines? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
# A B C D
Answer Key 109 110 125 995
Title: Question:
Separate Controller for Disks When each disk is connected to a separate controller, this is known as __________. Question Type: Multiple Choice (Choose one) User Answer
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Answer Key striping parity multiple disks disk duplexing fault tolerance
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Title: Question:
Printer Process Finalizing Steps Which option represents the step where a laser printer uses heat and pressure to make toner permanent on paper? Question Type: Multiple Choice (Choose one) User Answer
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Phenom X4
D
Core i7 Extreme
# A B C D
Answer Key Matrix of copper wiring Connection tabs Twisted-pair cable D-Link router
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Answer Key Mini PCIe SATA Molex
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Answer Key Data flow Clock speed Windows OS Device drivers
Title: Cameras Connecting to a PC Question: Digital cameras connect to PCs using which type of port? Question Type: Multiple Choice (Choose one) User Answer
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Athlon 64
C
Title: The Role of Motherboard Chipsets Question: Which feature do motherboard chipsets control? Question Type: Multiple Choice (Choose one) User Answer
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B
Identifying Standard Power Connectors Click the Exhibit button. Which option represents the connector shown in the picture? Question Type: Multiple Choice (Choose one)
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Answer Key Core i7
Title: Question:
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Title: Instead of Trunk Circuit Question: Which do switches use instead of a standard trunk circuit? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Fusing Writing Developing Transferring
Title: CPU Names Question: Which are names of different types of CPU? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Title: Question:
# A B C D
Answer Key USB PS/2 RJ-45 5-pin DIN
Expansion Buses Review Which are the three expansion buses that can be used by video cards?
Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key
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# A B C D
Answer Key 5V 6V 10 V 12 V
# A B C D
Answer Key Close connections on devices Inform the manager of an event Change the value of a parameter Request information from an agent
Title: Importance of Installing and Troubleshooting VoIP Question: Which is more important when installing and troubleshooting VoIP? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key A filter A modern phone A second modem A second computer
Title: SNMP Commands Question: Which option best represents the meaning of the SNMP command, TRAP? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Voltages The Molex connector is the most common type of power connection for devices that need how many volts of power? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Peripheral Component Interconnect
Title: Question:
User Answer
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E
DSL Which option is required to effectively use a telephone while using DSL on the same phone line? Question Type: Multiple Choice (Choose one)
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Answer Key CNR PCIe Micro-ATX Accelerated Graphics Port
Title: Question:
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# A B C D
Title: Question:
# A B C D
Answer Key DSL Satellite High network speed Low network latency
Enhanced Pointer Precision Which is an effect of the enhanced pointer precision option in some applications for the mouse?
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Answer Key Erratic mouse movement Automatically turns on Clicklock The double-click becomes too C sensitive Switching primary and secondary D buttons does not work
Title: Question:
Next Step in Sharing Printers After printer sharing has been enabled on the computer, which is the next step in sharing printers on the network? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A
Answer Key Assign users print permission
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Title: Front Panel Reset Button Connector Label Question: Which label is likely to be on a connector for the power reset button? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Cost Speed Accuracy Availability
# A B C D
Answer Key Option A Option B Option C Option D
Title: Manipulation with the Mouse Question: Which does the mouse allow the user to manipulate? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key 4.5 meters 5.4 meters 8 meters 10 meters
Audio Connections Click the Exhibit button. Which option represents an optical digital audio line out port? Question Type: Multiple Choice (Choose one)
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Title: Question:
User Answer
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Answer Key HDD LED RESET SW POWER SW POWER LED
Title: Serial ATA and IDE Question: Which is the main reason SATA is replacing the IDE interface? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Maximum Length of a FireWire 400 Cable Question: What is the maximum length of a FireWire 400 cable? Question Type: Multiple Choice (Choose one) User Answer
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Assign users print permission Individual printers need to be shared Permission set for the printer in the C Security tab Users and groups added in the D Properties window B
# A B C D
Answer Key HID GUI PDA KVM
Title: Question:
Front Panel Motherboard Connectors -D and +D A separate wire connector marked with -D or +D is typical of which type of front panel connection? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key USB Audio HDD LED Power light
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Title: LDAP Common Use Question: The LDAP protocol is used in the Microsoft Server 2008 _________ directory. Question Type: Multiple Choice (Choose one) User Answer
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Title: Question:
# A
Answer Key active
B C D
Internet intranet network
APIPA Defined For what does the acronym, APIPA, stand?
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Answer Key Access Pulse Inline Parallel Adapter Address Power Interface Port B Automator Automatic Private Internet Protocol C Addressing Asynchronous Packet Input Protocol D Attachment A
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Title: Question:
Install and Configure a Web Cam Use the drag and drop method to place the steps in the correct order to get the web cam application to recognize the web cam is available and configure it for use. Question Type: Flash Demo Grade: # 1 2 3 4 5 6
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Step(s) Click in the interface to begin the demo Drag Tell the program there is a camera to the first available space Drag Tell the program the desired setting for the camera to turn on automatically when a chat is opened to the second available space Drag Configure the image quality to the third available space Drag Test camera to the fourth available space Click the submit button
Title: Development Question: Intel started developing well-known 32-bit CPUs as early as which year? Question Type: Multiple Choice (Choose one) User Answer
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Transmission Range There are three different classes of Bluetooth. Which is the longest transmission range of these three classes? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key 1979 1982 1985 1990
Title: Question:
User Answer
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# A B C D
# A B C D
Answer Key 1 meter 10 meters 100 meters 150 meters
Title: TCP and UDP Speed Question: Which option represents the reason UDP is considered faster than TCP? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B
Answer Key UDP uses parallel ports TCP uses half-threading TCP requires double checking
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Title: Question:
Understanding Heat Sinks Generally heat sinks have been made of aluminum, but more recently they have been made out of which material? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Steel Plastic Copper Rubber
Title: Common Printer Connection Question: Which is the most commonly used wired printer connection? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
# A B C D
Answer Key USB Serial Parallel Ethernet
Title: Definition of Parity Question: Which is the definition of parity? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Data is copied to two identical disks If one disk fails, the array can B reconstruct the data from this information A
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Data is placed across multiple disks in an effort to increase performance A program specifically designed to D retrieve, interpret, and display information
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Latency and RPM If the latency is directly related to rotational speed and is usually half the time it takes to rotate the disk once, which is the average latency of 7,200 rpm?
Question Type: Multiple Choice (Choose one) User Answer
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Replacing the Power Supply A technician has two computers of the same brand but different specifications. She wants to replace the unresponsive power supply with the power supply from the functioning computer. Which options represent considerations prior to moving the working power supply to the other case? Question Type: Multiple Choice (Choose all that apply) Correct Answer
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Answer Key 2.8 ms 3.0 ms 4.2 ms 5.6 ms
Title: Question:
User Answer
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# A B C D
# A B
Answer Key Brand Pin-out
C
Wattage
D
Form factor
Title: Stages in Laser Printing Question: Which option represents the number of stages in the laser printing process? Question Type: Multiple Choice (Choose one)
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# A B C D
Answer Key analogous gear rated cycle component internal variable director quartz oscillating crystal
# A
Answer Key Paper
B
Ribbon
C D
Printer head Ink cartridge
Title: Laser Printers Question: Which options represent components of a laser printer? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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IDE IEEE RDRAM
Replacement Parts for an Impact Printer Which are parts that need to be replaced on an impact printer? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
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Answer Key ID
Understanding Speeds The motherboard four clock speed is generated by a/an __________ soldered directly to the motherboard. Question Type: Multiple Choice (Choose one)
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Title: Question:
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Answer Key 1 3 5 7
Assigned 0-15 It is important to remember that each end of the SCSI chain must be terminated. SCSI uses a range of 0 to 15 for which option? Question Type: Multiple Choice (Choose one)
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Title: Question:
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Answer Key 5 6 9 11
Title: Audio Connector Pin-Outs Question: Which option represents the number of wires used in a standard TRS audio cable? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Question:
# A
Answer Key Drum
B C D
Fuser Ink ribbon Daisy wheel
TCP/IP Protocols Which options impact the data transfer rate of a cable broadband connection?
Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
# A
Answer Key Weather
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Answer Key Batteries A tuner device Hard drive partition A tuning application
E
An antenna or cable
F
A programming guide
Title: DVI Ports Question: Which DVI port supports both digital and analog signals? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Jumpers can load pre-boot instructions Jumpers can clear the CMOS when B removed Jumpers can move data from devices C to the bridges Jumpers can clear hard drive D contents when removed
TV Tuner Components Which components are needed for a TV tuner card to function properly? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Weather Distance from the head end Number of subscribers using the C service The channel that is being viewed on D the television
Title: The Function of Motherboard Jumpers Question: Which is a function of a jumper on a motherboard? Question Type: Multiple Choice (Choose one) User Answer
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A B
Title:
# A B C D
Answer Key DVI-I DVI-A DVI-N DVI-D
Serial Port Card Pin Layout
Question:
Which options represent the number of pins on a serial port? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key 9 16 20 25
Title: Function of the CPU Question: Which is the main function of the central processing unit? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
# A B C D
Answer Key Bootstrapping RW Blu-ray discs Execute instructions Install firmware upgrades
Title: Question:
Hyperthreading Intel's hyperthreading enables a single CPU to _________ two independent sets of instructions. Question Type: Multiple Choice (Choose one)
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Answer Key Bits per second Gigs per second Kilos per second Barnacles per second
# A B C
Answer Key DLP LOD LCD
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CRT
Title: Types of Media Question: Which types of media do optical drives support? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Title: Projector Versions Question: Projectors are available in which versions?Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key 1 3 4 6
Read Speed Display Because Blu-ray drives normally transfer data serially via SATA connection, in which unit will the user see read speeds displayed? Question Type: Multiple Choice (Choose one)
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Title: Question:
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Answer Key 15 mm W x 8.6 mm H x 14 mm D 150 mm W x 86 mm H x 140 mm B D 300 mm W x 172 mm H x 280 mm C D 250 mm W x 186 mm H x 240 mm D D
Composite Display Cables Which option represents the number of RCA connectors on a composite cable that are needed to connect to a video display device? Question Type: Multiple Choice (Choose one)
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Title: Question:
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Answer Key simulate accept and calculate design and single out complete and access
Considering Power Supply Size A technician is replacing an ATX power supply. Which option best represents the dimensions the technician should look for when buying the power supply unit? Question Type: Multiple Choice (Choose one)
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Title: Question:
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# A B C
Answer Key CD USB DVD
D
Blu-ray
Title: RAID Level Description Question: Mirroring describes which RAID level? Question Type: Multiple Choice (Choose one)
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Personal Safety Replacing RAM When replacing RAM in a computer, which options represent good practice? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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Answer Key DVI VGA HDMI SVGA
# 1 2
Answer Key TRUE FALSE
# A
Answer Key Align the fiber with the socket
B
Terminate the end of the cable Connect Cat 3 devices and status C indicators Avoid splicing when connecting and D disconnecting
Title: Common Form Factors Question: Which are motherboard form factors? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Title: Using Ferrules Question: Which are functions of ferrules? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Wear an ESD wrist strap Cover rings and bracelets with tape Use a small hammer to seat the C RAM firmly Check with the motherboard and D RAM manufacturers to ensure compatibility
Title: DVD Storage Question: A DVD-RW can hold up to 4.7 GB of data. Question Type: True/False User Answer
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# A B
Title: Complex Ports Question: Click the Exhibit button. Which option best represents the port circled? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key RAID 0 RAID 1 RAID 5 RAID 10
Title: Question:
User Answer
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# A B
Answer Key AT ITX
C
ATX
D
Micro-ATX
Title: Question:
Audio Connectors Which are audio connectors that laptops usually come equipped with? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A B
Answer Key Line in Drive in
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Speaker/headphone out
# A B C D
# A B C D
# A B
Answer Key PC card Mini-PCI
C D
ExpressCard External USB
ESD Wrist Straps Which option represents sound operating procedures when working on computers with an ESD wrist strap? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Rub feet on the floor to alleviate A static buildup Work in an area with carpeting to B ground the static discharge Connect the end of the wrist strap to C the chassis of the computer D
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Connect the end of the wrist strap to the other wrist, closing the loop
Title: HDD Common Question: Hard disk drives are the most common form of which type of storage? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Hyperthreading HyperTransport Multicore processor Cross Core Applications
Title: Question:
User Answer
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Answer Key phasing beaming shielding reading and writing
Title: Bluetooth Adapter Card Question: A Bluetooth adapter can be included in a laptop as which type of card? Question Type: Multiple Choice (Choose one) User Answer
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Microphone
E
CPU Running Multiple Threads Which term is used to describe a CPU running multiple threads on a single CPU core? Question Type: Multiple Choice (Choose one)
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Title: Question:
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Drive in FireWire
Title: Combo Drive Capabilities Question: Combo drives are capable of __________ data to either a CD or DVD. Question Type: Multiple Choice (Choose one) User Answer
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B C
# A B C D
Answer Key Optical storage Solid-state storage Nonvolatile storage Compartment storage
Title: Optical Media Functions Question: Which are functions of CDs, DVDs, and Blu-ray discs? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B
Answer Key Unlimited data storage Data storage and access
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Registration
D
Reserve for future use
# A B C D
Answer Key RAID 0 striping RAID 1 mirroring RAID 5 striping and parity RAID 10 mirroring and striping
# A
Answer Key Send all reports by e-mail Make sure to use the appropriate B wireless channel Make sure the right packets are C distributed to the correct channels Make sure the appropriate people D are informed of what is going on
# A B C D
Answer Key Domain Network Site Domain Name System Domain Network Server Domain Network System
Title: Identifying Type B Connectors Question: Press the Exhibit button. Which option represents a Type B USB connector? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Voltage Unbuffered
Title: DNS Acronym Question: Which option represents the meaning of the acronym, DNS? Question Type: Multiple Choice (Choose one) User Answer
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# A B
Understanding Proper Channels Which answer best defines what is meant by the statement, report through proper channels? Question Type: Multiple Choice (Choose one)
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Application access and installation
Title: Question:
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Video storage and playback
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Type of Configuration for NAS Which type of configuration can be used by NAS for fault tolerance? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
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Orientation Notches There are two notches in SDRAM DIMM. Which are the specifications of the first notch? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
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# A B C D
Answer Key Option A Option B Option C Option D
Title: Accessing the BIOS Question: Which option will typically access the motherboard BIOS? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Answer Key Pressing F1 at boot up Open System Settings in Control
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Title: Understanding Encryption Methods Question: Which encryption method uses a preshared key, or a PSK? Question Type: Multiple Choice (Choose one) User Answer
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Hardware
# A B C
Answer Key Frames Packets Yourself
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Solutions Expectation The problem
# A B C D
Answer Key 6.5 Mbps 11 Mbps 54 Mbps 600 Mbps
Title: CPU Core Technology Question: Which term is used to describe a CPU with more than one physical core? Question Type: Multiple Choice (Choose one) User Answer
97
C D E
Title: 802.11g Wireless Data Rates Question: Which option represents the maximum data rate for 802.11g? Question Type: Multiple Choice (Choose one) User Answer
96
Answer Key Speed Wheel
Understanding the Identify Stage With regards to first response, which options need to be identified? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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# A B
Title: Question:
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Answer Key TKIP WEP WPA RADIUS
Title: Question:
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# A B C D
Correct Answer
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Answer Key Still-core CPU
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Title: DVI Display Cables Question: Which option represents the fastest type of DVI cable? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
#
Answer Key
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Answer Key DHCP timeout
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DHCP success DHCP discovery
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Answer Key Inverter Graphic line Ribbon cable Lamp transport
# A B C D
Answer Key 6 x 6 inches 9 x 9.6 inches 9 x 9.6 inches 9.6 x 9.6 inches
Title: Loose Connections on the Keyboard Question: Which is the best option when there is a loose connection on a laptop keyboard? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Micro-ATX Form Factor Sizes Question: Which is the maximum size of a Micro-ATX form factor motherboard? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key PC Hub Bridge Router Modem Firewall
Title: Laptop Displays Review Question: Which option connects the OLED monitor to the video card on a laptop? Question Type: Multiple Choice (Choose one) User Answer
101
# A B C D E F
Title: DHCP Broadcast Question: Which options represent messages broadcast by DHCP? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
100
DVI Instant DVI Accent DVI Dual link DVI Diamond
Title: Understanding NAT Technology Question: NAT technology can be implemented in which options? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
99
A B C D
# A
Answer Key Replace the keyboard Go into the BIOS and fix the B problem Remove the keycap and clean the C key switches underneath Lift up the keyboard and check the D ribbon cable attachment to the motherboard
Title: Number of Wires in an Ethernet Cable Question: Which option represents the number of wires in an Ethernet cable? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B C
Answer Key 2 4 6
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Title: Question:
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NAT Basics NAT not only conserves public IP addresses, but it also enhances security by keeping internal addresses hidden from the outside world.
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Answer Key 9 7 6 12
Operational Procedures Scenario Personal Safety and Power When replacing an HDD on a computer, which option represents when a power supply should be disconnected? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key CPU HDD Flash BIOS Optical drive
Title: Question:
User Answer
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# A B C D
Title: USB Connector Pin-Outs Question: Which option represents the number of pins on a standard USB connector? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key TRUE FALSE
Title: Hertz Measurement Question: Hertz is a measurement of speed of which component of BIOS? Question Type: Multiple Choice (Choose one) User Answer
107
# 1 2
# A B C D
Answer Key After opening the case Before opening the case Before disconnecting the HDD Before connecting the new HDD
Title: Question:
Culprit of the Blank Page A company has just purchased a laser printer some months ago, and it is now no longer printing. All that comes out are blank pages. Which would be the most likely culprit for this problem? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B C D
Answer Key Cracked rollers Empty toner cartridge Fusing has overheated A scratch in the laser printer drum
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Title: Serial Port Question: Which are characteristics of a serial port? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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#
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Identifying FireWire Expansion Cards Click the Exhibit button. Which option is an example of a FireWire expansion card? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Purple, green, red, blue Red, yellow, blue, green Black, white, green, brown Blue, orange, green, brown
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Answer Key
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200 MB 300 MB 500 MB 700 MB
HDMI The HDMI output delivers video signals in which type of format without analog conversion? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Dual view Second look Stretch screen Double desktop
Title: Question:
User Answer
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# A B C D
Title: Data Amount Question: A typical CD can hold up to how much data? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Option A Option B Option C Option D
Title: Standards for Colors Question: Which are the standard colors for wire pairs in the T586B standard? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Multiple Displays Question: What is another name for multiple displays? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Serial ports send one bit of data at a time Serial ports send up to 8 bits of data simultaneously Serial ports are used to connect directly to networking equipment Serial ports have the highest data transfer rate on a motherboard
Title: Question:
# A B C D
Answer Key VGA Digital Type A Type B
Audio Which option represents the device most likely to use a TRS 1/8-inch mini jack?
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Question: Which option represents the device most likely to use a TRS 1/8-inch mini jack? Question Type: Multiple Choice (Choose one) User Answer
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FTP Port Number Which option represents the default port used by FTP servers to listen for connections? Question Type: Multiple Choice (Choose one) Correct Answer
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# A B C D
Answer Key 2 11 21 23
# A B C D
Answer Key On top of the CPU Next to the registers On the disk controllers Under the motherboard
Title: Heat Sink Basics Question: In which location does the heat sink sit? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Printer Monitor Speakers Hard disk drive
Title: Question:
User Answer
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# A B C D
Title:
FireWire 800 Maximum Cable Length
Question: What is the maximum length of a FireWire 800 cable when running at 100 Mbps? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key 42 48 53 67
Title: SRAM vs. DRAM Question: Which are differences between SRAM and DRAM? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key 45 meters 54 meters 87 meters 100 meters
Title: DNS Port Number Question: Which option represents the default port used by the DNS? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
# A
Answer Key DRAM is slower than SRAM DRAM is volatile and requires power B to retain data SRAM is easily replaced and added C to the motherboard SRAM does not need refreshing, D while DRAM needs to be refreshed
Title: Laptop Slots Question: Which expansion slot was designed for laptops? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B
Answer Key AGP PCIe
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Power to the Floppy A technician was concerned that his older power supply was not able to supply the right power to a floppy drive. Which voltage rail powers floppy drives? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key 3.3-volt rail 5-volt rail
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Title: Question:
Analog to Digital Which option represents a device that converts an analog signal to a digital format? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Answer Key Joystick Controller Game tree Gaming pad
# A B C D
Answer Key AC'97 MDI HD Audio Channel Audio Intel High Definition Audio
Title: Display Recognition Question: Which display type is made up of free-flowing ions and electrons? Question Type: Multiple Choice (Choose one) User Answer
128
Answer Key Digitizer Scanner Web camera Bar code reader
Title: Sound Card Standards Question: Most sound cards follow one of which two standards? Question Type: Multiple Choice (Choose all that apply) User Answer
127
# A B C D
Title: Various Gaming Controls Question: Which two devices provide input for various gaming controls? Question Type: Multiple Choice (Choose all that apply) User Answer
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PCIe PCIX Mini PCI
Title: Question:
User Answer
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B C D
# A B C D
Answer Key LED CRT LCD Plasma
Title: Question:
Active Listening If someone is trying to actively listen to a customer, which actions should he or she take? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A B C
Answer Key Make eye contact Interrupt the customer Be involved in the conversation Argue against the customer's D opinion
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Title: Fiber Types Question: Which type of fiber has a diameter of 50 to 100 microns? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key 100 GB 200 GB 1.44 MB 1.38 MB
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Answer Key Let them get what they want Get another person to help them Tell them they are not being smart Encourage them to get a slower D drive
Title: Common DVD Types Question: Which is the most common type of DVD? Question Type: Multiple Choice (Choose one) User Answer
134
# A B C D
Minitower and a New Hard Drive A user wants a new drive for a system in a minitower with only a power supply fan to cool it off. Which would be the best way to help the user? Question Type: Multiple Choice (Choose one)
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Title: Question:
User Answer
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# A B C D
Title: Common Storage Capacity Question: Which is the most common storage capacity of a floppy disk? Question Type: Multiple Choice (Choose one) User Answer
132
Answer Key UTP Multimode Twisted-pair Single-mode
Title: Identify USB Interface Question: Click the Exhibit button. Which option is an example of a USB connection? Question Type: Multiple Choice (Choose one) User Answer
131
# A B C D
# A B C D
Answer Key DVD-5 DVD-R DL DVD-R SL DVD+R SL
Title: Question:
Personal Safety Replacing the Power Supply When replacing a PSU on a computer, which options represent good practice? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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#
Answer Key Remove all jewelry to avoid conducting electricity Switch off the computer and remove B the AC cable Blow on the connectors and reseat C them to ensure a good connection Open the new PSU to ensure all D connections are secure prior to installation A
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Title:
Hard Drives
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Hard Drives
Question: 5,400 rpm and 10,000 rpm refer to which option? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key USB types Heat sinks SCSI speed Rotational speed
Title: Inverters Question: Which backlighting methods use an inverter? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
137
# A B C D
Title: Question:
# A B
Answer Key LED CCFL
C D
Electroluminescent panel Incandescent backlighting
Read/Write Head Which component holds the read/write head for a hard drive?
Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Answer Key Digital and radio Radio and analog Analog and digital Pulse code and frequency
# A B C D
Answer Key data bytes wires connectors
Title: Expansion Cards for the PC Question: Which are expansion cards that can be added to a PC? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Title: SCSI Cables Question: As a serial device cable, a SCSI cable requires less ______ than a parallel cable. Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Platter Spindle Actuator arm Jumper block
Title: Conversions of Modem Question: A modem converts which two types of signals? Question Type: Multiple Choice (Choose one) User Answer
139
# A B C D
# A
Answer Key Modem
B
Sound card
C D
Network card Computer speakers
Title: Understanding Protocols Question: Which are examples of wireless encryption protocols? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A B
Answer Key ASP AES
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Master Primary Motherboard
# A B C D
Answer Key Reconnection Retransmission Auto-correction Error correction
# A B C D
Answer Key MIDI Printers Speakers Display devices
# A B C D
Answer Key 1.1 GHz 1.4 GHz 2.0 GHz 2.4 GHz
Title: Transfer of Ink to Paper Question: Which does an impact printer use to transfer ink to paper? Question Type: Multiple Choice (Choose one) User Answer
147
# A
Title: Bluetooth Frequency Spectrum Question: Which option represents the frequency spectrum of a Class II Bluetooth device? Question Type: Multiple Choice (Choose one) User Answer
146
TKIP WCC WPA2
Title: 5.1 and 7.1 Systems Question: 5.1 and 7.1 systems are used for which type of output device? Question Type: Multiple Choice (Choose one) User Answer
145
WEP
D E F
Lost Connection for Infrared A company uses infrared connections from their computers to their printers. They were having problems with lost connections. Which can be built into a printer with an infrared connection to help with lost connections? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
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Title: IDE Cable Connectors Question: Which represent connectors on a standard IDE cable? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Heat Laser Force Current
Title: Question:
Parts of a Printer Which options represent the parts of a printer that move paper through the printer? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A
Answer Key Transfer belt
B
Pickup rollers
C
Transfer rollers
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Answer Key Option A Option B
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Function of the 4/8-Pin 12 V Connector Pins A technician is wiring a new PC motherboard. She has a 4/8-pin connector. Which option represents the probable device to which these connect? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Case fan Motherboard PCIe video card External RAM drive
# A B C D
Answer Key Executable files External devices External memory Ethernet connections
Title: Connector Terms Question: Which is a cap placed over the end of an object to prevent splitting? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: SATA vs. eSATA Question: Which are compatible with eSATA but are not compatible with SATA? Question Type: Multiple Choice (Choose one) User Answer
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Transfer rollers Developer rollers
Title: Question:
User Answer
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C D
Title: Identifying a CPU Question: Click the Exhibit button. Which option is an image of a typical CPU? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Answer Key Fiber Fiber Optical Ferrule
Title: Question:
Advice for New Printer A user wants to purchase a new printer. Which would be the best advice to give him/her first? Question Type: Multiple Choice (Choose one) User Answer
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#
Answer Key HP printers are the best for home offices Make sure that the printer is B compatible with the OS Laser printers are superior to other C types of printers Printers are compatible with all D computer operating systems A
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Title: Part of Temperature Monitoring Question: Which is part of temperature monitoring? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Humidity Fan speed Computer usage Room temperature
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Title: The Role of Network Interface Cards Question: The network card is the __________ between the PC and the network. Question Type: Multiple Choice (Choose one) User Answer
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5 mm and 75 mm 34 mm and 54 mm 34 mm and 35 mm 26 mm and 38 mm
# A B
Answer Key color length
C
shielding
D
materials
#
Answer Key Thin films of organic molecules that
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Title: ISDN Acronym Question: Which option represents the meaning of the acronym, ISDN? Question Type: Multiple Choice (Choose one) User Answer
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A B C D
Title: OLEDs Defined Question: What are OLEDs? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key
RGB Cables and Quality Loss Which options represent typical reasons for quality loss when using an RGB cable? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
User Answer
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Answer Key modem Internet protocol interface
Title: ExpressCard Widths Question: Which are the two different widths of ExpressCards? Question Type: Multiple Choice (Choose one) User Answer
156
# A B C D
# A B C
Answer Key Inter-Services Digital Network Integrated Services Digital Network Integral System Download Network Integral Services Download D Network
Title: Network Connectivity Question: Network devices are used to offer connectivity to which two options? Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
þ
# A B
Answer Key Other drivers Other networks
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Answer Key 32-bit bus 64-bit bus 128-bit bus 256-bit bus
# A
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B
Emit less radiation
C
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D E
Generate less heat Are less expensive
Title: Motherboard IDE Connection Question: The motherboard IDE connection allows for which two types of drives? Question Type: Multiple Choice (Choose all that apply) User Answer
165
Answer Key 12 14 24 34
LCD Monitors Compared with CRT monitors, which options are true of LCD monitors? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
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Answer Key SCSI Parallel IEEE 1394 Serial port
Title: Results of Installation Question: Which is a result of installing dual-channel RAM? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Floppy Drive Cables Which option represents the number of pins on a standard 3.5-inch floppy drive connector? Question Type: Multiple Choice (Choose one)
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Title: Question:
User Answer
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C D
Title: Printers and Hot-Swappable Connection Question: Which is a hot-swappable connection for a printer? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Slave Minion Master Overseer
Title: Question:
Drive Pinhole Many drives have a pinhole near the volume knob. Which is the purpose of this pinhole? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B C
Answer Key Free jammed trays 1/8-inch jack adapter Allow for air circulation
D
Additional controls option
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Title: Use for USB Flash Drives Question: Which is another use for USB flash drives other than data storage? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Being specific Talking to coworkers Maintaining eye contact Clarifying customer statements
Answer Key Block viruses only
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Title: Laptop Video Subsystem Question: Which are a laptop's video subsystem composed of? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
170
Answer Key Music storage Archival storage Security software Installing operating systems
Title: Best Practice Question: Which is the best practice for the firewall? Question Type: Multiple Choice (Choose one) User Answer
169
# A B C D
Title: Avoiding Distractions Question: Which option will create a distraction when interacting with a customer? Question Type: Multiple Choice (Choose one) User Answer
168
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Title: Question:
# A B C
Answer Key DVI VGA Liquid crystal display
D
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Device Removal The computer must first be __________ before most devices can be physically
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Answer Key running rebooted shut down wiped clean
Title: Understanding a LAN Question: A LAN encompasses which type of area? Question Type: Multiple Choice (Choose one) User Answer
172
# A B C D
Title: Question:
# A B C D
Answer Key A state A country A continent A single building
Fiberoptic Cable Speeds Fiberoptic cables support data rates up to __________ Gbps.
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Title:
# A B C D
Answer Key 10 50 100 500
SD Card Data Transfer Rates
Question: Into which three data transfer rates are SD cards divided? Question Type: Multiple Choice (Choose all that apply) User Answer
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# A
Answer Key Class 2
B
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Title: Important Information about KVM Question: Which is important to remember when connecting a KVM? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Answer Key Do not cross the cables KVM affects the bus speed Do not forget to get the adapters The scanner can be only used with the switch
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Title: Question:
Modem Chip For data to be converted into 8-bit parallel data so a PC can understand, which type of chip is needed? Question Type: Multiple Choice (Choose one) User Answer
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Another Method of Calibration Besides calibrating the monitor manually, which is an option to ensure that the printer output looks like what is seen on the monitor? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Calibration utility Automatic settings in Windows Make sure that both the monitor and C printer use CMYK Synchronize the printer and monitor D at the time of purchase
Subnet Mask Applications What is the network ID of the IP address, 192.168.100.33, if the subnet mask is 255.255.255.0? Question Type: Multiple Choice (Choose one) Correct Answer
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# A B
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Answer Key ITU NTF baud UART
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# A B C D
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Answer Key 0.0.0.33 192.168.0.0 192.168.100.0 192.168.100.33
Wiring Considerations Which is the term for an enclosure that is used to move air for heating, cooling, or humidity control in a building?
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humidity control in a building? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Gold Gray Orange Lime green
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Answer Key Two sets of nine pins and a blade Three rows of eight pins and a B blade Two sets of nine pins and four C contacts surrounding a blade One set of eight pins and one set of D four pins, with four contacts surrounding a blade
Title: Speeds Question: In which unit is a CPU's clock rate measured? Question Type: Multiple Choice (Choose one) User Answer
183
Answer Key Using proper pitch Speaking concisely Personal interruptions Asking the customer questions
Title: Types of DVI-D Connectors Question: Which option represents the number of pins on a DVI-D connector? Question Type: Multiple Choice (Choose one) User Answer
182
# A B C D
Headphones and Left and Right Speaker Audio Out According to the PC 99 audio port color codes, which color is used to identify the port used for headphones and left and right speakers audio out? Question Type: Multiple Choice (Choose one)
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Answer Key Spool Plenum Composite Compartment drive
Title: Question:
User Answer
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# A B C D
Title: Conversation Tools Question: Which distraction will hinder a conversation with a customer? Question Type: Multiple Choice (Choose one) User Answer
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Title: Question:
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Answer Key Kbps Kbps Hertz Bytes
Protocols and Port Numbers Which options represent protocols that require a port number? Choose all that apply.
Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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Answer Key TCP FTP UDP DHCP
Title: Identifying Different Device Cable Types Question: Which represent computer device cable types? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Answer Key Only 2 Minimum of 2 Minimum of 3 Minimum of 5
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Title: Socket Functions Question: Which are functions of a CPU socket? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
190
Answer Key 802.11 Infrared Ethernet
Answer Key CD CCD DVD
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# A B C
Title: RAID 5 Disk Usage Question: How many disks can RAID 5 use? Question Type: Multiple Choice (Choose one) User Answer
189
Answer Key Post Online Protocol 3 Post Office Protocol 3 Primary Online Protocol 3 Primary Office Protocol 3
# A B C
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Title: Optical Media Types Question: Which are the three main types of optical media in use today? Question Type: Multiple Choice (Choose all that apply) User Answer
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SCSI 802.11n IEEE 1394
Large Business Suggestion A business with over twenty employees is looking to get a wireless connection for a new printer. Their offices are large, and there is a lot of foot traffic through the space. Which would be the best type of connection to suggest? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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B C D
Title: Question:
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187
Answer Key IDE
Title: POP3 Acronym Question: Which option represents the meaning of the acronym, POP3? Question Type: Multiple Choice (Choose one) User Answer
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# A
# A B
Answer Key Houses the CPU Houses system memory stores Enables easy replacement of the C CPU Physically supports the CPU and D heat sink
Title: PCMCIA Compatibility Question: With which is a PCMCIA slot compatible? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
#
Answer Key
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# A
Answer Key Mini-PCI
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Title: Alternate Name for Northbridge Question: Which is another name for the Northbridge? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Option A Option B Option C Option D
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Configuration
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Enable/disable Automatic updates
Title: DVD Basics Question: DVDs have the same or smaller capacity than a CD. Question Type: True/False User Answer
197
# A B C D
Title: Firewall Settings Question: Which are firewall settings that must be considered? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key air hub copper wire network cable
Title: Identifying Riser Cards Question: Click the Exhibit button. Which option represents a riser card? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Imaging Drum in Printers Question: Click the Exhibit button. Which option represents the imaging drum? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key PCI CPU Front-side bus Memory hub control
Title: WAP Communication Question: WAP enables data communication over the __________. Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Question:
# 1 2
Answer Key TRUE FALSE
Common Batteries Which are the three most common batteries used by laptops?
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Question: Which are the three most common batteries used by laptops? Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Answer Key NAS WAP Router Modem
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Answer Key RAID 0 striping RAID 1 mirroring RAID 5 striping and parity RAID 10 mirroring and striping
Internal PATA and the Motherboard Internal PATA uses which type of interface to transmit data to and from the motherboard? Question Type: Multiple Choice (Choose one) Correct Answer
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C D E
Title: Question:
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Answer Key Disabling cookies Hiding IP addresses
Type of Configuration for NAS Which type of configuration can be used by NAS for fault tolerance? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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# A B
Title: Question:
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Nickel metal hydride
Accessed as a Mapped Network Which device can be accessed as a mapped network drive from any computer on the network? Question Type: Multiple Choice (Choose one)
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Nickel cadmium
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Title: Question:
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200
C
Firewalls and Protection Which are methods used by hardware firewalls to protect networks? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Answer Key Alkaline Lithium ion
Title: Question:
User Answer
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# A B
# A B C D
Answer Key IDE UAC SOX DIMM
Title: Nonvolatile Hard Disk Drives Question: Hard disk drives are nonvolatile. Which does nonvolatile mean? Question Type: Multiple Choice (Choose one) User Answer
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#
Answer Key Hard disks cannot get infected by malicious software Information will be erased when the B computer is turned off Information will remain stored even C after the computer turns off Hard disk drives are easier to work D with than volatile types of media A
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Title:
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OnlineExpert.com® LMS Question: Which is used to customize an internal wireless card? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Microdrives High-end cameras
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Laptop computers
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Answer Key No hibernation failings No memory effects
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Best energy-to-weight ratio They discharge slowly when they are D not in use
# A B C D
Answer Key Option A Option B Option C Option D
Title: Identifying Mini-B 5-pin Connectors Question: Click the Exhibit button. Which option represents a Mini-B 5-pin USB connector? Question Type: Multiple Choice (Choose one) User Answer
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# A B
Title: PCIe Question: Click the Exhibit button. Which option is an example of a PCIe expansion slot? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Option A Option B Option C Option D
Title: Lithium Batteries Question: Which are benefits to lithium batteries? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Title: CompactFlash Card Question: In which are CompactFlash cards used? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key IrDA WLAN Bluetooth Mini-PCIe
Title: PCI Question: Click the Exhibit button. Which option is an example of a PCI expansion slot? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
# A B C D
Answer Key Option A Option B Option C Option D
Title: MSDS Review Question: Which types of information are included on MSDS? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A B C
Answer Key Health hazard Function and use Product information
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Title:
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Hazardous components
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Question: Which is the name of an example of a thermal compound? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Game Pad and Joystick Connections Game pads and joysticks are connected to a PC using which type of medium? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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# A
Answer Key Limited space
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Power concerns Computers are overheating Multiple servers are mounted
Installing 72-pin SO-DIMM When installing a 72-pin SO-DIMM, how many sticks of RAM need to be installed to create a full bank? Question Type: Multiple Choice (Choose one) Correct Answer
# A
Answer Key 1
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2 4 6
Title: Question:
Numerous Internet Appliances There are numerous things that Internet appliances can do. Which are two things that Internet appliances do? Question Type: Multiple Choice (Choose all that apply) User Answer
215
Answer Key USB PS/2 Game ports The network
Title: Question:
User Answer
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# A B C D
Title: Reasons to use a KVM Switch Question: Which are reasons to use a KVM switch? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Arctic Silver Arctic Circle Block Space Sticky Cover
Title: Question:
User Answer
212
# A B C D
Correct Answer
# A
Answer Key BIOS control
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Spam filtering
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Detecting network intrusion New Windows update installation
Title: Cellular Question: Which option represents the meaning of 4G? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
þ
# A B C D
Answer Key Four gigabits Four gigabytes Fourth gateway Fourth generation
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Title: Identifying DVI-D Question: Click the Exhibit button. Which option is an example of a DVI-D port? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Printer Sharing Printer sharing is found in which section of the Windows Network and Sharing Center? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Option A Option B Option C Option D
Title: Question:
User Answer
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# A B C D
Title: Question:
# A B C D
Answer Key Home network Wireless networks Public folder sharing Sharing and Discovery
Connecting to the Northbridge Which components are most likely to connect directly to the Northbridge on most Intel-based motherboards? Choose all that apply.
Question Type: Multiple Choice (Choose all that apply) User Answer
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Title:
# A B C D
Answer Key CPU USB FSB HDD
Number of Pins on a DVI-I Single Link Connector
Question: Which option represents the number of pins on a DVI-I single-link connector? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Two sets of nine pins and a blade Three rows of eight pins and a B blade Two sets of nine pins and four C contacts surrounding a blade One set of eight pins and one set of D four pins, with four contacts surrounding a blade
Title: Computer Definition Question: A computer _________ is two or more computers that communicate. Question Type: Multiple Choice (Choose one) User Answer
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# A
# A B C D
Answer Key system network dashboard motherboard
Title: Other Common Connector Types Serial Ports Question: Which are examples of serial technology used today? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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Answer Key PCIe
B
FireWire
C
Ethernet
D
SATA optical drive
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Title:
DVD Drive Fail
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Title: DVD Drive Fail Question: Which do most companies do when a DVD drive fails? Question Type: Multiple Choice (Choose one) User Answer
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Correct Answer
# A
Answer Key Nothing
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Replace it Take the time to fix it Call independent technicians
Title: Question:
Operational Procedures Which options represent good operational procedures when working on computers? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A
Answer Key Pause document
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Checksum Field Which option represents the protocol that provides a checksum field? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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Answer Key SATA 1 SATA 2 SATA 3 eSATA
Title: Question:
User Answer
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Wi-Fi Icon Click the Exhibit button. Which option best represents a typical Wi-Fi icon found on laptops? Question Type: Multiple Choice (Choose one)
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Proper disposal of CRT monitors Maintaining AC power when D changing PCI cards
Title: Question:
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Using ESD straps
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Title: Administrator Printer Permissions Question: Which are benefits of administrator printer permissions? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
226
B
SATA Data Transfer Rate 3 Gbps Which SATA version has a data transfer rate of 3 Gbps, or approximately 300 MBps? Question Type: Multiple Choice (Choose one)
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Answer Key Using ESD mats
Title: Question:
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225
# A
Title: Question:
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Answer Key TCP
B C
UDP FTP
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DHCP
CPU Architecture 64-bit CPUs use a type of CPU architecture that incorporates which elements that
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Question:
64-bit CPUs use a type of CPU architecture that incorporates which elements that are 64 bits wide? Question Type: Multiple Choice (Choose one) User Answer
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Brightness Click the Exhibit button. Which option best represents the key to press to adjust brightness? Question Type: Multiple Choice (Choose one) Correct Answer
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Title: Telnet Acronym Question: Which option represents the meaning of the acronym, Telnet? Question Type: Multiple Choice (Choose one) Correct Answer
Correct Answer
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Answer Key Telephone network Tele-digital network Teleprompt network Telecommunications network
# A B C D
Answer Key Quality Thermal Hi-speed Piezoelectric
Title: Types of Inkjet Printers Question: Which are two types of inkjet printers? Question Type: Multiple Choice (Choose all that apply) User Answer
234
Answer Key Ultra Firewall Linux Firewall Normal Firewall Windows Firewall
Correct Answer
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Wiring Standards The colors blue, orange, green, and brown are used in which wiring standards? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
User Answer
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Answer Key Option A Option A Option C Option D
Title: Question:
User Answer
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# A B C D
Title: Option for Firewall Question: Which is an option for which firewall to use on a computer? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Names Posters Receipts Registers
Title: Question:
User Answer
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# A B C D
Title: UDP Question: Which option represents the meaning of the acronym, UDP? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B C
Answer Key User Defined Protocol User Diagram Protocol User Datagram Protocol
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User Datagram Protocol Undefined Digital Protocol
Title: RAID 0 Specifics Question: Which is the minimum number of disks for RAID 0? Question Type: Multiple Choice (Choose one) User Answer
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Title: Question:
# A B C D
Answer Key 1 2 3 4
# A B C D
Answer Key RG-6 RG-8 RG-58 RG-59
Cable Review Which is a thick Ethernet cable?
Question Type: Multiple Choice (Choose one) User Answer
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Title: Question:
IDE Drive Power Connector Which type of connector would most likely be used to connect to an IDE hard drive? Question Type: Multiple Choice (Choose one) User Answer
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Handling Substances Which option is documentation which lists proper procedures for handling and working with a particular substance? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key MSDS NTMH ESD Specifications Substance control protocol
ITX Form Factor in Handheld Devices Which ITX form factor would most likely be used in a handheld device as small as a cell phone? Question Type: Multiple Choice (Choose one) Correct Answer
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# A B C D
Title: Question:
User Answer
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Answer Key Mini PCIe SATA Molex
Title: Question:
User Answer
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# A B C D
# A B C D
Answer Key Mini-ITX Tiny-ITX Mobile-ITX Microscopic-ITX
Title: Question:
Temperature Control What is the term for something that absorbs and transfers heat better than its surroundings? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
þ
# A B C
Answer Key Heat sink Auxiliary fan Cooling gutter
D
Thermal compound
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Title:
Ensure Printer Sharing is Enabled
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Title: Question:
Ensure Printer Sharing is Enabled A user is having problems connecting a printer to the network. Click, in the correct order, the steps to ensure that File and Printer Sharing for Microsoft Networks is enabled by using the Windows XP Start button. Question Type: Flash Demo Grade:
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# 1 2 3 4 5 6
Step(s) Click in the interface to begin the demo Select the Click Start button check box Select the Inside Start menu click Control Panel check box Select the Click Network Connections check box Select the Right-click network adapter check box Select the Click Properties check box Select the Select the File and Printer Sharing for Microsoft Networks 7 check box check box 8 Click the Submit button
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Title: Display Cable Types VGA Question: Which option represents the type of data supported by a VGA cable? Question Type: Multiple Choice (Choose one) User Answer
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Understanding SSID Changing the default SSID to WAP is the first step in setting up a new wireless network. Question Type: True/False Correct Answer
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Answer Key Option A Option B
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Option C Option D
Title: Class A IP Address Question: Where is the host ID found in a Class A IP address? Question Type: Multiple Choice (Choose one) User Answer
247
# 1 2
Title: The S-Video Port Question: Click the Exhibit button. Which option is an example of an S-video port? Question Type: Multiple Choice (Choose one) User Answer
246
Answer Key TRUE FALSE
CPUs and Thermal Compound Most new CPU heat sinks contain factory-applied thermal compound that spreads and fills gaps automatically after installing the heat sink and booting the computer. Question Type: True/False
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# 1 2
Title: Question:
User Answer
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Answer Key MIDI Digital Virtual Analog
Title: Question:
User Answer
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# A B C D
Title: Question:
# A B C D
Answer Key First octet First two octets Last two octets Last three octets
Storage Cards Which option represents a feature of a storage expansion card?
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Question: Which option represents a feature of a storage expansion card? Question Type: Multiple Choice (Choose one) User Answer
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Company Purchasing A company is looking to purchase new printers to hook up to their network. Which is the best thing to do before they make their purchase? Question Type: Multiple Choice (Choose one) Correct Answer
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# A
Answer Key Find the correct printer driver Determine how many printers are B needed Find out the number of bits in the C version of Windows Ensure the printers have the correct D type of compatible network adapters
Title: Identifying Older Power Connectors Question: Click the Exhibit button. Which option represents the connector in the picture? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Store additional cards Play audio files Play Flash files Provide SCSI support
Title: Question:
User Answer
249
# A B C D
Title:
# A
Answer Key 4-pin FDD connector
B C D
6-pin AUX connector 15-pin SATA connector 6-pin PCI Express connector
Front Panel Audio Connectors
Question:
On a typical front panel audio connector, the pin labeled MIC connects to which part of the audio device? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Answer Key 6.5 Mbps 11 Mbps 54 Mbps 600 Mbps
Title: Understanding Terms Question: CD-ROM, CD-R, and CD-RW mean the same thing. Question Type: True/False User Answer
253
Answer Key Mouse Microphone Main Input Control Multiple Input Connector
Title: 802.11b Wireless Data Rates Question: Which option represents the maximum data rate for 802.11b? Question Type: Multiple Choice (Choose one) User Answer
252
# A B C D
# 1 2
Answer Key TRUE FALSE
Title: Question:
Connection Types for a Microphone Which types of connections can a microphone use to connect to a PC? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
þ
# A B
Answer Key USB PS/2
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Answer Key HDD LED PWR OFF POWER SW POWER LED
# A B C D
Answer Key 25 GB 30 GB 45 GB 50 GB
Title: DSL Speed Question: Which DSL option typically has the same upload and download speeds? Question Type: Multiple Choice (Choose one) User Answer
258
Answer Key Varied and diverse Stationary and mobile Built-in and standalone Uniform and inconsistent
Title: Blu-ray Capacity Question: Which is the capacity of a dual-layer Blu-ray disc? Question Type: Multiple Choice (Choose one) User Answer
257
# A B C D
Title: Front Panel Power Light Connector Label Question: Which label is likely to be on a connector for the power light? Question Type: Multiple Choice (Choose one) User Answer
256
PS/2 10-pin 1/8-inch mini jack
Title: Groups of Touch Screens Question: Which are the two groups of touch screens? Question Type: Multiple Choice (Choose one) User Answer
255
B C D
# A B C D
Answer Key ADSL SDSL VDSL RADSL
Title: Question:
HDMI Hot Plug Detect Which option represents the function of the hot plug detect channel in the HDMI cable? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
#
Answer Key Regulates power to connector plugs Regulates heat transfer on connector B plugs Senses thermal changes such as C overheating Senses the plugging in or unplugging D of a device A
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Title:
Tape Drive Purposes
Question: For which purposes are tape drives used? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A
Answer Key Archival
B C
Data backup Firewall settings
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SATA Connector Hot Plug Pins A technician wants to ensure he is able to hot plug a SATA drive. Which option represents the number of pins used specifically for hot plugging a SATA drive with a SATA power connector? Question Type: Multiple Choice (Choose one) Correct Answer
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Relay information to motherboard
# A B C D
Answer Key PCI AGP CNR PCIe
Correct Answer
#
Answer Key
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10 meters
B C D
15 meters 20 meters 30 meters
Printing on Both Sides Which is the process called when an inkjet printer prints out a page and then pulls the paper back in and prints on the other side? Question Type: Multiple Choice (Choose one) Correct Answer
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Title: Question:
User Answer
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Answer Key Ground Power +8V Power +12V
Title: Bluetooth Distance Question: Which option represents the maximum distance of a Class II Bluetooth device? Question Type: Multiple Choice (Choose one) User Answer
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# A B C
Title: Standard Buses Question: Which standard bus was developed by Intel Corporation and introduced in 1992? Question Type: Multiple Choice (Choose one) User Answer
263
Answer Key 2 3 5 9
Internal Fan Pins Which is a function of the pins in a typical 3-prong case fan power connector? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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# A B C D
Title: Question:
User Answer
262
Firewall settings Data storage
Title: Question:
User Answer
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Answer Key Parallel Duplexing Centronics High-Speed mode
Title: Question:
Function Bluetooth Click the Exhibit button. Which option best represents the key or switch to activate Bluetooth? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Option A Option B Option C Option C
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Title: Question:
Changes to the Firewall A user chooses the work setting and makes changes to the firewall. By default, to which features will the changes be applied? Question Type: Multiple Choice (Choose one) User Answer
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Faster Computer If a user purchased a new computer and wanted it to be faster, which would be the best recommendation? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key paths excusable consumable inexhaustible
# A B C D
Answer Key USB S-video FireWire Thunderbolt
Title: Advantages of SSD Question: Which is an advantage of having an SSD in a portable computer? Question Type: Multiple Choice (Choose one) User Answer
271
# A B C D
Trident-Like Icon Click the Exhibit button. Which option best represents the port represented by the icon displayed? Question Type: Multiple Choice (Choose one)
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Answer Key 2 GB of DDR-333 RAM 4 GB of DDR-400 RAM 4 GB of DDR2-667 RAM 2 GB of DDR2-1066 RAM
Title: Question:
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Title: Inkjet Cartridges Question: Inkjet printers use ink cartridges that are __________. Question Type: Multiple Choice (Choose one) User Answer
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Answer Key To all connection options Only to the work connection To the work and public connections To the work and home connections
Title: Question:
User Answer
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# A B C D
Answer Key Less expensive Faster boot time Longer battery life More storage capacity
Title: Question:
Modem Serial Communication A modem does what is called serial communication. Which is the meaning of serial communication? Question Type: Multiple Choice (Choose one) User Answer
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# A
Answer Key End-to-end flow control Two serial devices verify a B conversation Data is passed through the modem C as a series of bauds Data is transmitted as a series of D individual ones and zeros
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Title: DDR3 Design Question: Which are improvements of DDR3 over DDR2? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Option A Option B Option C Option D
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Answer Key Define host ID of an IP addresses Match host names to IP addresses Identify network ID portion of an IP C address Control address used by an IP D protocol network
# A B
Answer Key Fusing Writing
C D
Developing Transferring
Title: Examples of Hot-Swappable Devices Question: Which are examples of hot-swappable devices? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
278
# A B C D
Printer Process Steps Which option represents the step where a printer uses an electric charge to attract toner to the paper? Question Type: Multiple Choice (Choose one)
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Answer Key Chassis Air Guide Flow Master Smooth Flow Air Guide
Title: Question:
User Answer
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Title: Understanding Subnet Masks Question: Which are uses of a subnet mask? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Higher levels of performance
Title: The BNC Connector Question: Click the Exhibit button. Which option represents a BNC connector? Question Type: Multiple Choice (Choose one) User Answer
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D
Understanding Fans Which is the name of the system that is essentially a hollow tube that leads from one side of the case to the CPU, guiding cool air in the room to the CPU? Question Type: Multiple Choice (Choose one)
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Answer Key Higher reliability Better storage capabilities Lower power consumption
Title: Question:
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# A B C
# A
Answer Key Printers
B C D
Scanners Video cards USB flash drives
Title: Question:
Multimedia Device USB Connection Which types of multimedia devices can use a USB connection? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Answer Key Secure Shell Secure SCSI Secure Shell HTTP Secure Shell HTTPs
# A B C
Answer Key They are gradient-sensitive They can be printer-specific Print servers may lose print jobs The print servers may not be D supported by Macintosh
# A
Answer Key The computer will restart
B C
Unsaved data may be lost The computer will remain off The computer will require pressing D the Power On button
# A B C
Answer Key 802.16 802.11a 802.11g
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Title: Bluetooth Technology Question: Which type of technology is used for Bluetooth? Question Type: Multiple Choice (Choose one) User Answer
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Microphone Touch screen
Title: 802.1x Compatibilities Question: Which standards are compatible with 802.11b? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
283
Camcorder
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Title: Front Panel Reset Button Question: Which outcomes are likely when pressing the reset switch? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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B
Title: Purchasing a Print Server Question: Which is important to keep in mind when purchasing a print server? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key MIDI
Title: SSH Acronym Question: Which option represents the meaning of the acronym, SSH? Question Type: Multiple Choice (Choose one) User Answer
280
# A
# A B C D
Answer Key Infrared Spectrum Long-wave radio Short-range radio
Title: Display Data Transfer Options Question: Which option is an example of data that a display connector transfers? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Audio Video Static
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Title: Built-in Technology Question: CF cards can have which types of technologies built in? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key WLAN SDRAM Ethernet
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Title: Question:
Fault Tolerance Fault tolerance is determining whether the data can be retrieved if something happens to one disk. Which RAID level has no fault tolerance? Question Type: Multiple Choice (Choose one) User Answer
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Static Morse
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Answer Key RAID 0 RAID 1 RAID 5 RAID 10
Title: Important Note Question: Which is important to note when the user needs hardware virtualization? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Passwords are set up to secure the system There is enough RAM to support the B hardware The system has the ability to turn it C on in the BIOS Anti-malware does not conflict with D the virtualization hardware A
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Connectors A SATA power connector has 15 pins and which options of voltage? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key 3.3 V
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Title: TCP and UDP Sequence Question: Which option represents the protocol that uses sequence numbering? Question Type: Multiple Choice (Choose one) User Answer
290
# A
Title:
# A B C D
Answer Key TCP UDP FTP DHCP
Compact Ports
Question: Click the Exhibit button. Which option best represents the port circled? Question Type: Multiple Choice (Choose one) User Answer
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# A B
Answer Key DVI VGA
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B C D
VGA HDMI SVGA
Title: Touch Screen Described Question: Which best describes a touch screen? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key An information kiosk that provides person/computer interaction A mobile unit which enables B interaction through touch technology A monitor that allows interaction C between computers of the same touch quality A video display that detects the D presence of a finger and enables interaction with the operating system A
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Title: Blu-Ray Bay Size Question: Which size of bay in the computer case is used to install a Blu-ray driver? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key 2.25-inch 3.5-inch 4.75-inch 5.25-inch
Title: HTTP Port Number Question: Which option represents the default port typically used by HTTP? Question Type: Multiple Choice (Choose one) User Answer
294
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Title:
# A B C D
Answer Key 60 70 80 443
802.1x Authentication
Question:
Which are the three roles in the authentication process required by the 802.1x standard? Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key An authenticator
B
An authentication server
C D
A device requesting access Multiple authentication frequencies
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