Paging Terminals Product Selection Guide

Transcript

Paging Terminals Product Selection Guide Link Frequency Model 61 Alpha Operator Paging Model 66 Paging Terminal Dial-Up TAP Access Model 68 Model 66 Model 55D INTRODUCTION Model 61 Network Access Paging Encoder This document is intended to assist Zetron customers in deciding on which Zetron paging devices are right for them. It details the basics of paging technology and describes which Zetron products have each feature. When the system operator has narrowed their product choice to one or two products, additional specification sheets that describe each product in detail are available. Model 16 Alphanumeric Encoder PAGING TERMINALS Model 2200 Terminals The Model 2200 is Zetron’s top-of-the-line paging terminal. The Model 2200 offers the system operator an affordable, entry-level platform upon which sophisticated features and additional capacity can be built as required. It is suitable for virtually any application. Model 640 DAPT XTRA The Model 640 is a cost-effective solution for any industrial or small RCC/Private Carrier Paging application. It has many of the sophisticated features found in more expensive systems. Model 64 DAPT-Plus With the capability to encode the signaling formats required by most pagers and mobiles, the Model 64 easily automates existing manual paging systems, and is suitable for replacement or backup of older systems with outdated formats or capcodes. It can process only one call at a time. Model 32 DAPT-Jr. The DAPT-Jr is ideal for small systems of 50 to 250 pagers or mobiles that can be serviced by one telephone input. The Model 61 receives TNPP data via an RS-232 port from a satellite downlink, wireline, or radio link, encodes pages into POCSAG or Golay format, and batches them for transmission. Its internal buffer and COR input makes it ideal for remote sites that need to monitor for co-channel activity before paging. The Model 16 is designed for systems that have multiple operators entering alphanumeric POCSAG or Golay pages with no caller telephone access. PAGING TERMINAL FEATURES Maximum Number of Subscribers in Database The maximum number of subscribers that the paging terminal will support depends on how the terminal is being used. If used with an application that supports Telocator Network Paging Protocol (TNPP) which can send the terminal pages using capcodes directly, the terminal can support an unlimited number of pagers. The size of the database that ships with a unit may be less than the maximum. Additional subscriber capacity is optionally available to reach this maximum (for TAP-only applications). Group Paging Group paging allows a set of pagers to be paged with the same message via a single phone call or page message sent to the terminal. In hospitals and industrial plants, this allows emergency response teams to receive the same message sequentially. Call counting tracks the number of pages per subscriber. This is useful for billing based on the number of pages a subscriber receives. Call counts can then be imported into the optional Zebra billing software, which provides a full accounts receivable system tailored for radio service providers. System Voice Prompts The System Voice Prompts option uses a factory or operatorrecorded human voice to guide callers through the paging process, presenting a professional image for the operator, and eliminating caller confusion. The prompts tell callers when to overdial a pager number, whether to speak a voice message or to enter a telephone number, and when an invalid number has been reached. Subscriber Recorded Prompts The Subscriber Recorded Prompts option enables users to record their own voice greeting. The system operator can specify who has access to this feature, and how long their voice greetings can be. Countdown Paging Countdown paging allows the operator to sell a predetermined number of pages to a subscriber. Before the pages are exhausted, a warning page is sent to the subscriber. This is useful when a subscriber is behind in payments or to sell pagers prepackaged with service. Pager Types e l 22 00 RA DAP T XT 64 D APTPl u s 32 D APTJr Enco d Max # Subscribers in Database 1000 1000 Group Paging Mod Paging Features 640 Call Counting 16 A lpha Priority paging allows subscribers to be set up for different levels of priority, such as “next out” and “breakthrough”. This allows key pagers to be set so that they are always the next out regardless of current traffic, and local operators can break through with live voice pages in case of emergency. er Priority Paging 1000 1500 50,000 O X X Priority Paging X X X Call Counting O X X System Voice Prompts O X O Subscriber Recorded Prompts O Countdown Paging X Telco Interface Max # Lines 1 3 4 # Lines included with base unit 1 0 2 58 0 DTMF (end-to-end or Pots) X X X X Pulse (DID) X X X X MFR1 (North America) O O MFR2 (International) O Rotary Dial Click Decoder O O O O Radio Transmitter Interface X X X X O Max # Radio Tx Interfaces 1 Local Tx Control X X X X X 1 1 1 Remote Tx Control O X 8 X Zone Sequencing O X O Shared Channel Support X X X X Morse Code Station ID X X X X TAP RS-232 TAP Inbound O X O Dial-Up TAP Inbound O X O Dial-Out TAP Outbound O O TNPP O O Max # Ports 2 8 Misc. Features Voice Messaging / Retrieval O Talk-Back Paging O O X O Mobile Originated Calls O O Pagers can be tone, voice, numeric, alphanumeric, or combinations (e.g. tone and voice). Callers sending pages to a subscriber can easily enter voice messages by speaking into the telephone and numeric messages by pressing DTMF keys. For short messages, the caller can enter letters using combinations of DTMF keys when accessing a 640 Series or Model 2200 terminal. Call Routing O Pager Encoding Formats 2805 Hz Mobile/Pulse O 2-Tone O O X X There are numerous pager encoding formats. The paging feature chart shows the basic formats which are supported by the Zetron paging terminals. Formats other than those shown may be available, please contact Zetron for additional formats. 5/6-Tone O O X X Voice Messaging/Retrieval Multitone Mk IV/V/VI X X NEC D3 X X POCSAG 512 / NEC D4 X X X POCSAG 1200 X X X Integrated voice messaging/retrieval systems inside your Zetron paging terminal may replace or augment external voice mail machines. The operator can: rent voice mailboxes, put voice and numeric pages in mailboxes so subscribers can replay them over the phone, page subscribers when a message is deposited in their mailbox, offer special announcement telephone numbers, and, most importantly, Pager Types Numeric Pagers X X O X X Alphanumeric Pagers X X X X Alert-Only Pagers X X X X X Voice Pagers X X X X Analog Pager Formats DTMF Mobile O HSC O O X Digital Pager Formats FLEX 1600 Golay X X X O O X X O O POCSAG 2400 X X = Standard Feature O = Optional Feature insure pages so they never become lost. Combining paging and messaging simplifies management, minimizes the number of phone lines, and reduces overall cost. Zone Sequencing Rendezvous paging is also made possible with call routing. A caller can hold while a subscriber is paged. When the page is received, the subscriber calls the paging terminal, and is connected with the caller. For large wide-area systems where multiple transmitters are being used, the system may be large enough to configure sets of transmitters known as “zones”. These zones can be used to set up different geographic areas in which subscribers pay for service depending on which areas are activated for their pager. Talkback Paging Morse Code ID Talkback paging allows mobile and hand-held units to connect with and talk to people who called the paging terminal. The paging terminal sends the Morse code station ID to maintain FCC compliance. Mobile Originated Calls TAP This allows mobiles to originate calls to the public telephone network (PSTN) through the Model 32 or Model 64 paging terminals. Many Zetron products work in concert with the paging terminals. Integration of Zetron products can benefit the system operator in three ways: by making system design simpler with applications expertise; by making implementation smoother; and by making support easier through use of a single manufacturer. TELCO INTERFACES A choice of interfaces provides for compatibility with virtually any telephone system - central office or PBX. The availability of multiple interfaces means no costly upgrades to existing phone service and PBX systems. Line Types Direct Inward Dial (DID) or E&M input is most commonly used in RCC/Private Carrier Paging service from a telco central office. The caller dials a normal telephone number, and the last 2 to 7 digits of this number are sent to the terminal automatically by the telco, selecting the particular subscriber to be paged. Each DID line can be fed an entire block of 100 to 10,000 subscribers. Dual Multifrequency Decoder Most DID Telco trunks to a terminal use Dual Tone MultiFrequency (DTMF) signaling or pulse digits. However, in some instances, Multi-Frequency (MF) signaling may be supplied by the phone company. MFR1 is used in North America and MFR2 is used internationally. RADIO TRANSMITTER INTERFACE Many Zetron terminals integrate transmitter control, eliminating the cost of separate control equipment. Local Transmitter Control For direct control of a paging transmitter, digital outputs modulate the FSK (frequency shift keying) input of the paging transmitter and change its modulation between analog and digital modes. Remote Transmitter Control Paging terminals can control remote transmitters by encoding the paging site address, analog/digital mode, and transmitter key-up information as audio tone information (sometimes referred to as Motorola PURC® tone protocol) which can be sent over telephone lines, microwave, or a radio link. This lets the operator control multiple transmitters remotely located from the paging terminal to reach more subscribers. Telocator Alphanumeric Protocol (TAP) typically operates over a serial link either directly using an RS-232 port, or over a modem. TAP allows equipment to communicate pages to a paging terminal using a pager ID. The paging terminal must have a database which translates each pager ID into the proper pager type and capcode in order to send a page to the transmitter. TAP is commonly used for inexpensive local communication with paging terminals. Alphanumeric paging entry stations, alarm monitoring systems, CAD, nurse-call, and telephone answering services typically use TAP to send pages to the terminal. Outdial TAP Outdial TAP is intended for sending small to medium volumes of display pages from one terminal to another. It may be used to extend the coverage region for some users of an inplant system, by sending pages to a public wide-area service provider. TNPP Telocator Network Paging Protocol (TNPP) is used to tie paging terminals together in a network. TNPP uses packets of information that are distributed among terminals in a network. A packet can contain the address of the destination paging terminal(s), information about the page itself, error-checking information, and other elements necessary for communication. A terminal that receives a packet can tell which pages to transmit, which ones to pass along to other terminals in the network, and whether any information is corrupted. A typical packet transfer takes place in less than a second. With duplex systems, communication between terminals ensures that any failure to deliver a packet is reported and corrected. PAGING ACCESSORIES Model 33 Paging Network Controller The Model 33 Paging Network Controller can be used with terminals that do not have built-in remote control. It can control the transmitter(s) via a wireline, microwave, or RF link. The Model 33 emulates the industry standard PURC® protocol. Zetron’s Model 66 Transmitter Control Panel can be used in conjunction with the Model 33 to remotely control the transmitter(s). The Model 620 receives batches of paging data from the Model 600, and encodes the data for POCSAG or FLEX. At the precise time indicated by an attached GPS, the encoded message batch is sent to the transmitter, resulting in synchronous broadcast with other Model 620 controlled transmitters. The Model 66 interfaces with most transmitters on the market and accepts remote control tone signaling from the terminal. It can be equipped with a Transmitter Address Decoder option for multiple zone addressing, and a Simulcast Delay option for simulcast applications. The Model 66 is also recommended for in-plant applications where a single transmitter is located more than 30 feet from the terminal. The Model 66 provides electrical isolation and reduces installation costs because only a two-wire interface is needed between the terminal and the transmitter location. Support Product Compatibility Matrix Model # Description 33 Network Controller 55B el 22 Model 66 Transmitter Control Panel Mod The Model 55D extends paging range for POCSAG digital pages when it is connected to a receiver and transmitter tuned to the paging frequency. The Model 55D uses the paging channel itself as a link to the remote site, eliminating the need for costly link equipment at the site and a second link frequency. 00 Model 55D Digital Repeater Mod e DAP l 640 T XT RA The Model 600 accepts up to three TNPP links, efficiently batches the pages with timing information from an attached GPS, and delivers the pages across a link to multiple Model 620 Wireless Data Encoders. Mod e DAP l 64 T-Plu s Model 600/620 High-Speed Simulcast Paging System The Model 55B stores pages received from a terminal for later transmission. The Model 55B can monitor a COR input at the transmitter site to prevent transmission of pages when the frequency is busy. Mod e Alph l 16 a En code r Mod el 32 DAP T-Jr Model 55B Page Buffer N/A X X N/A N/A Page Buffer X 55D Digital Repeater X X X X X X X X X 61 TNPP Paging Encoder X X 66 Transmitter Controller X X X 68 Transmitter Sys. Controller X X X X Model 68 Transmitter System Controller The Model 68 interfaces directly with the radio channel output of a terminal to steer transmitter control signals to up to 16 separate interfaces. This allows a combination of RF, wireline, and microwave links to be controlled from one radio station card output. SYSTEM MANAGEMENT The method of system management for Zetron paging terminals is typically through an external PC or dumb-terminal that connects to the unit via a direct connection or telephone line. Menu driven software allows the system operator access to the subscriber, group, and message databases. The exception is the Model 32 DAPT-Jr which accepts only DTMF commands. Statistics can be presented as graphs that show trunk, channel, TNPP, and voice storage use. System call logs keep a record of every page that the terminal handles. ZETRON AMERICAS PO Box 97004, Redmond, WA USA 98073-9704 (P) +1 425 820 6363 (F) +1 425 820 7031 (E) [email protected] ZETRON EMEA 27-29 Campbell Court, Bramley, Hampshire RG26 5EG, United Kingdom (P) +44 1256 880663 (F) +44 1256 880491 (E) [email protected] ZETRON AUSTRALASIA PO Box 3045, Stafford Mail Centre, Stafford QLD 4053, Australia (P) +61 7 3856 4888 (F) +61 7 3356 6877 (E) [email protected] ©Zetron, Inc. All rights reserved. Zetron® and Zetron and Design® are registered trademarks of Zetron, Inc. All other trademarks are properties of their respective owners. See Zetron price list for option pricing. Specifications subject to change without notice. www.zetron.com 005-1138D October 2012