Transcript
Quick Reference Guide
Panoramic WiFi
Panoramic WiFi Overview
Equipment and Features
Introducing a new kind of internet that’s ‘Wall-to-Wall Fast.’ Panoramic WiFi from Cox. It’s WiFi reimagined to blanket your home. • Every room. Every device. • Turn dead zones into live zones. • WiFi install optimized for your family and home. • Future Ready enabled for future speed increases. Next gen modem designed for speed and performance. • Wireless Extenders that reach every nook and cranny of your home including hard to reach dead zones . • My WiFi app that puts your network at your fingertips. With the new Panoramic WiFi experience, you will receive all of the following benefits: • Premium WiFi Modem for best WiFi speeds and experience. • Professional installation includes an expert technician “walking your home” to ensure WiFi coverage. • Wireless Extenders available to eliminate any dead zones. Only $4 per month per Wireless Extender. • FREE Easy-to-use tool to manage and control in-home WiFi network. • 24/7 support to make sure you are always connected. • $9.99 per month. High Value Discovery Questions
Feature
Benefit
Messaging
Premium WiFi Modem
Premium WiFi Modem for best WiFi speeds and experience.
Wireless Extenders
Wireless Extenders available to eliminate any dead zones.
Next gen modem designed for speed and performance. Wireless Extenders that reach every nook and cranny of your home, including hard to reach dead zones.
My WiFi
Easy-to-use tool to manage and control in-home WiFi network.
Professional Install
Expert technicians to ensure coverage throughout the home.
Support
24/7 support to make sure you are always connected.
Use Discovery Questions as needed. It is not necessary to ask all questions.
• Do you use WiFi in multiple areas of your home? • Tell me about how you currently use the Internet. Do you stream, game, and/or Skype/FaceTime? • How many people access the Internet in your home? • What types of devices do you have in your home? (How many are typically connected at the same time?) • What areas of your Internet service would you like to improve? • Do you have the equipment needed to support your internet service, including a modem and router?
My WiFi mobile app at your fingertips to monitor, manage and control your home network. WiFi centric professional installation - our technicians will walk your home and optimize your WiFi set up for your family and home. Enhanced support available 24/7 to help keep your in home WiFi up and running.
CSPP: If the Customer subscribes to the Cox Service Protection Plan (CSPP), they will receive 24/7 phone support for WiFi -related issues. CSPP also covers some truck roll fees for WiFi-related issues.
Proprietary and Confidential Information
