Transcript
Cisco TelePresence System 1100 Assembly, First-Time Setup, and Field Replaceable Unit Guide September 9, 2009
Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Text Part Number: OL-19695-01
HE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. Cisco TelePresence System 1100 Assembly, First-Time Setup, and Field Replaceable Unit Guide © 2009 Cisco Systems, Inc. All rights reserved.
C O N T E N T S Preface
vii
Introduction
vii
Conventions
vii
Obtaining Documentation and Submitting a Service Request Related Documentation Overview
viii
viii
1-1
Chapter Organization
1-1
Cisco TelePresence System 1100 Room Recommendations General Room Requirements and Recommendations Minimum Room and Table Dimensions
2-1
2-2
Recommended Table Height and Minimum Table Width Recommended Table Finishes
2-3
Lighting Recommendations
2-4
Acoustic Recommendations
2-4
2-5
HVAC Considerations
2-5
2-3
2-3
Room Color Recommendations
Power Requirements
2-1
Auto Collaboration Data Display
2-8
2-8
Assembling and Mounting a Cisco TelePresence System 1100 Important Warnings and Cautions Required Tools and Accessories Parts List
3-1
3-1 3-4
3-5
Attaching the Mounting Bracket to a Wall With Wooden Studs Attaching the Mounting Bracket to a Wall With Steel Studs
3-8
3-14
Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall Attaching the Light Reflector, Display, and Cabinet Completing Installation and Cabling of the CTS 1100
3-21
3-27 3-45
Cisco TelePresence 1000 Assembly, Use & Care, and Field-Replaceable Unit Guide OL-16247-01
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Contents
First-Time Setup
4-1
Summary Steps
4-1
Required Tools and Accessories Parts List
4-2
4-3
Loading your Software and Initial System Configuration 4-3 Loading the Cisco TelePresence System Administration Software 4-3 Configuring a Static IP Address for Networks That Do Not Use DHCP 4-8 Configuring an Alternate TFTP Server (Optional) 4-10 Setting Up the Display
4-10
Setting Up the Camera 4-12 Removing the Camera Cover and Leveling the Camera 4-12 Attaching the Large Camera Target to the Easel 4-14 Positioning the Table and Starting the Calibration Procedure 4-16 Performing Initial Focus Adjustments and Adjusting the Camera Zoom Focusing the Camera 4-23 Setting Up the Speakers
4-26
Setting Up the Microphone
4-27
Verifying Proper Function of the Lights Use and Care Guide
4-16
4-28
5-1
Cleaning the CTS 1100 Display Field-Replaceable Unit Guide
5-1 6-1
Finding the Serial Number Location
6-1
Complete List of Spares For the Cisco TelePresence System 1100 Replacing the Camera—Part Number CTS1100-CAM= Required Tools 6-4 Removing and Replacing the Camera 6-4
6-2
6-4
Replacing the Dimmer Box—Part Number CTS-LIGHT-DIM= Required Tools 6-5 Removing and Replacing the Dimmer Box 6-5
6-5
Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL= Required Tools 6-7 Removing and Replacing the Auxiliary Control Unit 6-7 Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP= Required Tools 6-9 Removing and Replacing the Audio/Video Extension Unit 6-9
6-6
6-9
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Replacing a Codec—Part Number CTS-CODEC-PRI-G2= Required Tools 6-11 Removing and Replacing a Codec 6-11
6-11
Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H=(3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot) 6-12 Required Tools and Items 6-12 Removing and Replacing a Light Fixture 6-12 Replacing the Display—Part Number CTS-DISP-65-GEN4= Required Tools 6-14 Replacing the Display 6-14
6-14
Cisco TelePresence System 1100 Shipping Pallet Size, Weight, and Description of Contents Region- and Country-Specific Equipment Asia Pacific
B-2 B-2
Central Europe China
B-3
B-3
India, UAE, South Africa Israel Italy Japan
B-1
B-1
Argentina Australia
A-1
B-4
B-4 B-5 B-5
North America Switzerland
B-6 B-6
United Kingdom
B-7
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Contents
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OL-16247-01
Preface Revised: September 9, 2009, OL-19695-01
Introduction The Cisco TelePresence System 1100 Assembly Guide outlines the steps and best practices for assembling and installing the Cisco TelePresence System 1100 (CTS 1100). It also includes first-time setup procedures, care instructions for the display screen, and procedures to replace field-replaceable units (FRUs). This guide is intended primarily for installers of the CTS 1100. Site planners, network administrators, and facility maintenance personnel may also find this document useful. This preface provides the following information for using this guide and for accessing other resources. •
Conventions
•
Obtaining Documentation and Submitting a Service Request
•
Related Documentation
Conventions This document uses the following conventions to convey information and alert the user to conditions requiring special awareness.
Warning
Caution
Note
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents.
Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.
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Preface
Tip
Means the information contains useful tips.
Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Related Documentation The Cisco TelePresence system documentation set includes a variety of online and printed guides designed to aid the assemblers, installers, system administrators, and users in the setup, configuration, administration, and use of Cisco TelePresence. To obtain the latest version and release of these documents, navigate to the Cisco TelePresence documentation site at the URL following the document title. •
Cisco Unified Communications Manager Installation Guide for Cisco TelePresence System http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
•
Release Notes for Cisco TelePresence Administration Software http://www.cisco.com/en/US/products/ps8332/prod_release_notes_list.html
•
Cisco TelePresence System Meeting Quick Reference http://www.cisco.com/en/US/products/ps8332/products_user_guide_list.html
•
Cisco TelePresence System Phone User Guide http://www.cisco.com/en/US/products/ps8332/products_user_guide_list.html
•
Cisco TelePresence System Administrator's Guide http://www.cisco.com/en/US/products/ps8332/prod_maintenance_guides_list.html
•
Cisco TelePresence System Software End User License Agreement http://www.cisco.com/en/US/products/ps8332/prod_maintenance_guides_list.html
•
Cisco TelePresence Manager Release Notes http://www.cisco.com/en/US/products/ps7074/prod_release_notes_list.html
•
Cisco TelePresence Manager Administration & Installation Guide http://www.cisco.com/en/US/products/ps7074/prod_maintenance_guides_list.html
•
Cisco TelePresence Manager Software End User License Agreement http://www.cisco.com/en/US/products/ps7074/prod_maintenance_guides_list.html
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CH A P T E R
1
Overview Revised: September 9, 2009, OL-19695-01
Chapter Organization This section provides an overview of the organization of this book. Chapter 1, “Overview” (this chapter) •
Provides chapter organization and content of this document.
Chapter 2, “Cisco TelePresence System 1100 Room Recommendations” •
Provides lighting, sound and other room recommendations for the CTS 1100.
Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” •
Provides the steps to mount and assemble the CTS 1100.
Chapter 4, “First-Time Setup” •
Describes the configuration you perform to set up your CTS 1100 for the first time.
Chapter 5, “Use and Care Guide” •
Describes the cleaning procedure for the display screen
Chapter 6, “Field-Replaceable Unit Guide” •
Describes removal and replacement procedures for various hardware elements of the CTS 1100.
Appendix A, “Cisco TelePresence System 1100 Shipping Pallet Size, Weight, and Description of Contents” •
Provides size and weights of the Cisco TelePresence system components.
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Chapter 1
Overview
Chapter Organization
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CH A P T E R
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Cisco TelePresence System 1100 Room Recommendations Revised: February 7, 2012, OL-19695-01
The Cisco TelePresence System 1100 (CTS 1100) is designed to be used in a multipurpose room (for example, a conference room). However, to ensure that you have the best conferencing experience, Cisco recommends that you optimize your room by using the guidelines and recommendations in this chapter. This chapter includes the following sections: •
General Room Requirements and Recommendations, page 2-1.
•
Minimum Room and Table Dimensions, page 2-2
•
Recommended Table Height and Minimum Table Width, page 2-3
•
Recommended Table Finishes, page 2-3
•
Room Color Recommendations, page 2-3
•
Lighting Recommendations, page 2-4
•
Acoustic Recommendations, page 2-4
•
Power Requirements, page 2-5
•
HVAC Considerations, page 2-5
•
Auto Collaboration Data Display, page 2-8
General Room Requirements and Recommendations The following are required elements for a CTS 1100 room: •
You must use an enclosed space.
•
You must have a room with the minimum dimensions that are specified in the “Minimum Room and Table Dimensions” section on page 2-2.
•
The room must meet minimum heating, ventilation and air conditioning (HVAC) requirements that are provided in the “Power Requirements” section on page 2-5.
•
The room must be supplied with electrical power as specified in the “Power Requirements” section on page 2-5.
•
The power and Ethernet outlets must not be positioned directly behind the CTS 1100 unit.
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Chapter 2
Cisco TelePresence System 1100 Room Recommendations
Minimum Room and Table Dimensions
•
If you install two CTS 1100 systems in rooms that share a wall, you must not mount the systems on the same wall; mount the two CTS 1100 systems on separate walls.
•
The walls in the room must meet the structural guidelines as specified in the “Important Warnings and Cautions” section on page 3-1 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100.”
The following recommendations or guidelines ensures that you have the best possible conferencing experience: •
A white room is acceptable but not recommended for the best experience. Neutral colors work best for the floors and walls. You can use color, décor, and signage in the room to communicate your brand and corporate identity. Cisco recommends that you do not use colors with high contrast. For more color information, see the “Room Color Recommendations” section on page 2-3.
•
Normal office lighting is usually sufficient for a good conferencing experience. However, Cisco recommends that you perform the following actions for the best experience: – Use indirect florescent lighting and avoid any direct lighting. – If your room has windows, install shades to reduce glare, especially for any windows that are
directly behind the participants. For more information about lighting, see the “Lighting Recommendations” section on page 2-4. •
The CTS 1100 was designed to well in an office with normal sound levels. Large rooms, or rooms with high ceilings, can cause echo and reverberation issues. For more information about acoustics, see the “Acoustic Recommendations” section on page 2-4.
Minimum Room and Table Dimensions Use the following size guidelines when selecting a room for your CTS 1100: •
Note
The minimum room size is 8 feet x 8 feet x 14 feet (2.4 meters x 2.4 meters x 4.3 meters).This minimum dimension assumes that one edge of the table sits against the left or right wall of the room, relative to the CTS 1100.
The CTS 1100 is 80 1/4 inches (204 cm) wide. For more information about the system size, see Appendix A, “Cisco TelePresence System 1100 Shipping Pallet Size, Weight, and Description of Contents.”
•
The minimum distance between the edge of the wall where you install the CTS 1100 and the table is 52 inches (132 cm); minimum distance between the edge of the CTS 1100 screen and the table is 44 inches (112 cm).
•
Conference participants should sit between 8 and 12 feet (2.4 and 3.7 meters) from the display. The ideal distance is 8 feet (2.4 meters).
•
This table is five feet (1.5 meters) in diameter.
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Chapter 2
Cisco TelePresence System 1100 Room Recommendations Recommended Table Height and Minimum Table Width
Recommended Table Height and Minimum Table Width For all table types, the table must be 28 to 32 inches (71 to 82cm) high, and at least five feet (1.5 meters) wide at its widest point. 30 inches (76 cm) is the optimal table height. You should allow 30 inches (76 cm) of space for each conference participant. Cisco recommends a maximum of two participants for the CTS 1100. For guidelines about placing the table in the room, see Figure 4-10 in Chapter 4, “First-Time Setup.”
Recommended Table Finishes Cisco recommends that the table in your CTS 1100 room have the following characteristics: •
The table tops should have a low-gloss finish (non-reflective surface)
•
If you use wood a table, the wood should be a neutral, light color
•
If you use a laminate or plastic table, the table top should be a neutral, light color (for example, off-white or light gray)
Cisco does not recommend using the following types of table tops: •
A table that uses a very dark or heavily saturated color (for example, wood that is reddish in color, or uses a dark wood stain)
•
A table with a glass top
•
Any table top that has a reflective surface
Figure 2-1 shows examples of unacceptable table colors. Figure 2-1
Unacceptable Table Color Examples
Room Color Recommendations For information about room color recommendations, refer to the Cisco TelePresence Wall Color Reference Guide available at the following URL: http://www.cisco.com/en/US/solutions/ns669/ networking_solutions_products_genericcontent0900aecd80554cb2.html
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Lighting Recommendations
Lighting Recommendations The cameras that are used in the CTS 1100 are designed to work well using normal office lighting. However, Cisco recommends that you use well dispersed, ambient light throughout the room. The ideal lighting environment is to use indirect fluorescent lighting that uses bulbs with a rating of 4,100 Kelvins (4100k). You can supply the lighting either through recessed fixtures or pendant fixtures. Pendant lighting is best if your room is more than 9 feet (2.7 meters) high. Cisco does not recommend direct lighting. For best results, one set of lighting should be in front of conference participants, and one set should be behind the participants. The lighting in the room should be well controlled. You should block natural sunlight or other light that could enter through glass or thin blinds. Cisco strongly recommends that your fluorescent lighting use electronic ballasts. It is important to consider the direction of the lighting in your room. For conferencing purposes, lighting can come from three directions: •
Key Light—This is the primary source of lighting and typically the strongest source of lighting. Key light is built-in to the CTS 1100 light reflector.
•
Fill light—This light is created primarily from the overhead lights in the room, and secondarily from the CTS 1100 light reflector. Fill light can reduce or eliminate shadowing on the conference participants that is created by the key light.
•
Back light—This optional light is projected behind the conference participants. Back light is generally indirect and creates separation between the participants and the room background.
If measuring light in the room, the light range should be between 250 and 800 lux. For specific lux measurement specifications, see Table 2-1. Table 2-1
Lighting Measurement Recommendations
Illumination
Target Measurement in Lux (= lm/m2) Tolerance
Overall illumination
300-400 lux
Measured vertically with the light sensor pointed at wall or intended camera location (not All lighting should be evenly pointed at the ceiling). dispersed. There should not be areas of 250 and 450 lux in the same room.
Shoulder light/Direct 600-700 lux down light
Generally, shoulder lighting Measured horizontally at table height, with the light sensor pointed at the ceiling should not be more the 400 lux greater than the overall illumination of the room, and should never exceed 800 lux
Notes
50 lux
Acoustic Recommendations The CTS 1100 microphones and speakers are designed to be used in rooms that have typical office noise levels.
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Cisco TelePresence System 1100 Room Recommendations Power Requirements
Rooms with excessive noise (greater than 55 decibels (dBA) might not provide the best conference experience. Large rooms, high ceilings, or rooms that have a large amount of glass may experience reverberation. If possible, reduce reverberation to a level that is below 700 milliseconds across the voice spectrum (between 300 and 3000 Hertz).
Power Requirements The Cisco TelePresence System 1100 requires one 20amp circuit @100V 120V (US electrical code requires maximum 16amp on a 20amp circuit) or one 10amp circuit @ 240V. Two receptacles must be provided for these circuits. The receptacles should be located on the wall near the intended location of the endpoint but not directly behind the endpoint.
Note
Peripherals such as document cameras or alternate displays will require additional circuits and receptacles. Placement will depend on the type and location of the peripheral device. Table 2-2
Component
CTS 1100 Power Consumption
Maximum
Typical
Idle
kW
Amperage @120V
kW
Amperage @120V
kW
Amperage @120V
65” Plasma Display
0.57
4.75
0.57
4.75
0.001
0.01
Primary Codec x1 w/Audio/VIdeo Extension Unit
0.31
2.58
0.14
1.13
0.13
1.10
Auxiliary Control Unit 0.02 (CTS 1100)
0.20
0.02
0.20
0.00
0.00
Power Injector (CTS 1100)
0.03
0.21
0.03
0.21
0.05
0.41
Lighting Facade
0.24
1.96
0.24
1.96
0.00
0.00
POWER TOTAL for CTS 1100
1.16 kW 9.69 amps @ 120V 4.85 amps @ 240V
0.99 kW 8.24 amps @ 120V 4.12 amps @ 240V
0.18 kW 1.52 amps @ 120V 0.76 amps @ 240V
HVAC Considerations Planning the cooling for a CTS 1100 TelePresence room is important to insure the room remains comfortable for participants and the equipment is kept safe. As outlined in the overview section of this document, HVAC considerations should be given from the initial phase of choosing a room. The detail in the table below outlines the specific BTU output of a CTS 1100 when deployed as recommend and under typical operating conditions. Typical assumes normal usage conditions such that the system is not subject to 100 percent utilization rates and deployment following Cisco recommendations. i.e. room located on interior, proper air circulation, walls painted with neutral colors, temperature expected 72-76
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HVAC Considerations
degrees F. Within these guidelines and typical usage, diversity of 25 percent can be equated which lowers cooling requirements and increases overall efficiency. HVAC considerations should be given from the initial phase of choosing a room. Installing new cooling (or heating) systems can be time-consuming.
Note
Conditions not consistent with these recommendations or typical usage may require additional cooling. Consult with an HVAC engineer to define building envelope and unique requirements. Additional equipment such as data displays, document cameras, etc. will require additional cooling.
Table 2-3
CTS 1100 BTU Output with 25% diversity
Typical KW Source
Typical Usage BTUs/hr
System Power
0.75
1930
System Lighting
0.24
602
4 Participants (Avg)
0.26
666
3 Laptops (Avg)
0.17
422
Ceiling Lights for 130 sq ft room (1.4w/sqft)
0.18
466
Total Typical Heat Dissipation
4,100 BTU/Hr
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Cisco TelePresence System 1100 Room Recommendations HVAC Considerations
Figure 2-2
HVAC Diffuser Locations
Figure 2-3
NC 30-40 Rated Diffuser
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Auto Collaboration Data Display
Auto Collaboration Data Display The Cisco TelePresence CTS 1100 ships with one unique output port that supports only one display of data shared from other CTS endpoints. This port supports standard HDMI connectors and cables. If you wish to connect more than one display for sharing data or presentations, it is necessary to purchase an HDMI splitter and connect it to the Auxiliary control unit port. Note
The high frame rate codec does not support 30 frames/sec in presentation-in-picture (PIP) mode. An external display is recommended.
The supported output resolution is 1024x768 at 50/60 Hertz and is supported by all Cisco LCD displays. Third-party displays which support these specifications may not be compatible. The HDMI to DVI cable for the data display has to be purchased by the customer.
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3
Assembling and Mounting a Cisco TelePresence System 1100 Revised: December 7, 2011, OL-19695-01
This chapter contains the procedure you use to mount and assemble a Cisco TelePresence System 1100 (CTS 1100). You can mount the CTS 1100 to any of the following wall types: •
A wall with wooden studs
•
A wall with steel studs
•
A concrete, concrete block, or brick wall
This chapter includes the following sections: •
Important Warnings and Cautions, page 3-1
•
Required Tools and Accessories, page 3-4
•
Parts List, page 3-5
•
Attaching the Mounting Bracket to a Wall With Wooden Studs, page 3-8
•
Attaching the Mounting Bracket to a Wall With Steel Studs, page 3-14
•
Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall, page 3-21
•
Attaching the Light Reflector, Display, and Cabinet, page 3-27
•
Completing Installation and Cabling of the CTS 1100, page 3-45
Important Warnings and Cautions Warning
Caution
A WARNING alerts you to the possibility of serious injury or death if you do not follow the instructions.
A CAUTION alerts you to the possibility of damage or destruction of equipment if you do not follow the corresponding instructions.
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Important Warnings and Cautions
Warning
Failure to read, thoroughly understand, and follow all instructions can result in serious personal injury, damage to equipment, or voiding of factory warranty! It is the installer’s responsibility to make sure all components are properly assembled and installed using the instructions provided.
Warning
Failure to provide adequate structural strength for the installation of this kit can result in serious personal injury or damage to equipment! It is the installer’s responsibility to make sure the structure to which this kit is attached can support five times the combined weight of all equipment.
Warning
Exceeding the weight capacity can result in serious personal injury or damage to equipment! It is the installer's responsibility to make sure the combined weight of all components attached to this accessory does not exceed 275 lbs (125 kg).
Caution
Some CTS 1100 elements are heavy, and metal edges can be very sharp. Protect your hands and eyes from injury by wearing safety gloves and glasses.
Warning
WARNING: IMPROPER INSTALLATION CAN LEAD TO EQUIPMENT FALLING CAUSING SERIOUS PERSONAL INJURY OR DAMAGE TO EQUIPMENT! Figure 3-1 identifies the minimum requirements for installation of display mounts onto a steel stud structure. If the structure or its components do not meet these requirements contact the mount manufacturer for specific instructions before attempting installation. It should also be noted that no other equipment should be mounted to the same stud.
Warning
You must check the wall for the presence of electrical wires, conduit, or plumbing pipes before drilling. Failure to do so can cause serious personal injury or damage to equipment or property.
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Assembling and Mounting a Cisco TelePresence System 1100 Important Warnings and Cautions
Figure 3-1
CTS 1100 Wall Requirements
If back side of wall is unfinished, drywall must be installed to a minimum of one stud left and right of the stud(s) being used to install the mount. Drywall must be secured to studs with screws 12" on center
There must be a minimum of 2 1/4 inches (57mm) clearance inside wall
16" or 24" (on center) Studs Display Mount Installation Location (Must be centered on stud)
Front
Drywall
1/2" minimum Drywall Thickness (Both Sides of Stud)
206222
Steel Stud (2 x 4 / 25ga minimum) Stud type and structural strength must conform to the North American Specification for the Design of Cold-Formed Steel Structural Members. [362 S 125 18, C-Shaped, S-Stud Section]
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Required Tools and Accessories
Required Tools and Accessories The following tools are required to install the CTS 1100: •
The following drill bits:
•
1/8-inch (3 mm) drill bit to find stud edges (for steel or wooden studs) or as a pilot hole (for concrete, concrete block, or brick walls)
•
11/64-inch drill bit (to drill holes in the table for the microphone screws)
•
7/32-inch drill bit (for wooden stud walls)
•
10mm drill bit (for concrete, concrete block, or brick walls)
•
1/2-inch drill bit at least 6 inches (15 cm) long (for drywall anchors in steel stud walls and to drill holes for the microphone cords)
Note •
For more accurate drilling, a drill bit with a pilot tip is recommended. The following sockets: – 6mm socket (to assemble the bezel) – 10mm socket (with socket extension) – 12mm socket with at least a 6-inch (15 cm) socket extension – 1/2-inch socket (to remove the light reflector) – 13mm socket (to install the lag screws for wooden stud walls)
•
The following screw drivers: – #1 Phillips screw driver with long reach—8 inches (20 cm) minimum – #3 Phillips screw driver – Flat head screw driver
•
3mm Allen wrench at least 6 inches (15 cm) long (for securing the camera)
•
10mm open end wrench (to remove the light covers)
Note
A 10mm open end ratcheting wrench can be useful to remove the nuts for the light covers.
•
3 mm Allen wrench with a minimum 6 inch (15 cm) extension (for installing the camera bracket)
•
Stud finder
•
Tape measure
•
Pencil or other marking tool (to mark the wall)
•
Duct tape or other tape (to mark the wall and to secure the cables to the underside of the cable cover)
•
Wire cutters for wire cable ties
•
Level
•
Uncrating tools—for example, a pry bar or crow bar
•
Cutting tool (such as tin snips) to remove the metal straps on the crate
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Assembling and Mounting a Cisco TelePresence System 1100 Parts List
Parts List See Table 3-1 for the list of parts that are required for this assembly procedure. Use the numbers in the “Key” column to refer to the parts in the illustrations. Table 3-1
Parts List for CTS 1100 and Associated Mounting Hardware
Key
Part Description
Part Number
Qty
Ctn
1
1/4-20 Snap Toggler BB Anchor
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
16
2
2
Mounting Bracket
1 Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6
3
5/16-inch flat washer (for wooden stud walls) or 1/4-inch flat washer (for steel stud or masonry walls)
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
16
2
4
5/16 x 2.5-inch lag screws (for wooden stud walls) or Screw included with the 1/4-20 Snap Toggler BB Anchor (for steel stud walls) or Screw included with 10 x 60 mm anchor (for masonry walls)
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
16
2
5
Nylon spacing strip
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
2
2
6
Metal slider with studs
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
4
2
7
Light Reflector
CTS1100-LIGHT-STR
1
4
8
M6 Nylock nut
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
16
2
9
Cabinet
CTS1100-CAB
1
3
Notes
2
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Parts List
Table 3-1
Key
Part Description
10
Parts List for CTS 1100 and Associated Mounting Hardware (continued)
Part Number
Qty
Ctn
Screw included with the 1/4-20 Snap Toggler BB Anchor Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
16
2
11
Buttons and hex screws for mounting display
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
6
2
12
Display
CTS-DISP-65-GEN3
1
5
13
Display mounting plate
1 Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6
2
14
10mm drill bit for concrete, concrete block, or brick installation
Not included
1
15
10 x 60 mm anchor
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
16
2
16
#8 x 1/4-inch self-tapping screw
Included with Mounting Kit (Cisco Part Number 74-6567-01 or Chief UL Listed Part Number MSP-CSC6)
4
2
17
Camera processors
800-32491-01
3
11
18
Codec
CTS-CODEC-PRI-G2
1
7
19
Bezel
CTS1300-DISP-BZL
1
8
20
Camera assembly
CTS1100-CAM
1
11
21
Speaker cover
CTS1300-SPKR-COV
1
9
22
Bezel connecting tube
Included with CTS1300-DISP-BZL
4
8
23
Bezel clip
Included with CTS1300-DISP-BZL
4
8
24
Cap Nut
Included with CTS1300-DISP-BZL
8
8
25
Compliance Label
47-22285-01
1
1
Notes
Required for masonry installation
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Assembling and Mounting a Cisco TelePresence System 1100 Parts List
Table 3-1
Parts List for CTS 1100 and Associated Mounting Hardware (continued)
Key
Part Description
Part Number
Qty
Ctn
26
Microphone
CTS-MIC
2
1
800-32738-01
3
1
Note
27
The installation kit provides you with two microphones; only one microphone is required. See the Note in Step 10 in the “Completing Installation and Cabling of the CTS 1100” section on page 3-45 for more information.
Microphone Tray Note
The installation kit provides you with two microphone trays; only one tray is required. See the Note in Step 10 in the “Completing Installation and Cabling of the CTS 1100” section on page 3-45 for more information.
28
Microphone screws (M4 x 10 Phillips pan head screws)
48-1816-01
24
1
29
Bezel v-clip
Included with CTS1300-DISP-BZL
1
8
30
Screws for cable routing guide
Included with CTS1100-ACC-KIT
1
1
31
Cable routing guide, top
Included with CTS1100-ACC-KIT
1
1
32
Cable routing guide, base
Included with CTS1100-ACC-KIT
1
1
33
Mirrored bracket to show display LED
800-33299-01
1
1
34
Speaker cover labels
700-29877-01 Kit #53-3322-01
1
1
35
Camera gap cover
700-29240-02 Kit #53-3322-01 (CTS1100-ACC-KIT)
1
1
36
M4 x 6 mm Allen cap screw
48-1168-01 Included with CTS1300-SPKR-COV
2
1
Cable Cover
69-2014-01
1
13
37-0848-01
1
1
Note
Notes
Use this to cover the cables between the microphone and DVI/VGA cables on the table and the CTS 1100 on the wall.
DVI-to-VGA cable, 8 meters
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Wall With Wooden Studs
Attaching the Mounting Bracket to a Wall With Wooden Studs This section contains the procedure you use to mount the MSP-CSC6 mounting bracket to the wall using wooden studs.
Caution
Make sure that the sheet rock (drywall) on the wall is no more than 5/8 inches thick. To attach the mounting bracket to the wall, perform the following steps:
Step 1
Tip Step 2
Using a stud finder or other method, locate the studs in the wall.
A stud finder that has a center-of-stud locator is useful for this procedure. Mark the location of the two studs to use for the mounting bracket. These studs can be 16, 20, or 24 inches (40.6, 51 or 61 centimeters) apart.
Step 3
(Optional) If your stud finder has a center-of-stud locator, find the center of the stud.
Step 4
Confirm the center of the stud by drilling pilot holes into the wall with the 1/8-inch or 3mm drill bit to locate the left and right edge of the studs.
Tip
After you locate the edges, you can determine the center of the stud.
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Wall With Wooden Studs
Step 5
Using the mounting bracket as a template and Figure 3-2 as a reference, measure and drill six holes as follows: a.
Note
Drill four 7/32-inch holes in the wall that go into the center of the stud: two holes on the top rail and two holes on the bottom rail.
Arrange the bracket so that the row of holes are on top as shown in Figure 3-2. If you mount the bracket upside down, the mounted parts of the CTS 1100 will be too high on the wall. If the bracket has arrows, arrange the bracket so that the arrows on the vertical cross-pieces point upwards. If required, move the vertical cross-pieces for the bracket inward to accommodate the stud location.
b.
Tip
Figure 3-2
Drill two 1/2-inch holes into the sheet rock that go into the slot at each end of the top rail. These holes are not required to go into the stud.
Use a level on the bracket when you measure the holes. Leveling the holes ensures that the bracket is horizontally level when it is mounted.
Measuring and Drilling Holes in the Wall for the Mounting Bracket
16, 20 or 24 in.
16 in. (40.6 cm)
Width between stud holes can be 16”, 20” or 24”. Make sure these holes are level.
Floor
205977
55 in. (140 cm) from floor to center of holes
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Attaching the Mounting Bracket to a Wall With Wooden Studs
Step 6
Insert anchors for the two outside holes (the holes that you drilled with a 1/2-inch drill bit) by completing the following steps: a.
Using the anchors that are provided in the accessory kit, move the plastic straps on the anchor until the metal part of the anchor is parallel with the straps.
b.
Push the metal part of the anchor through the two outside holes that you drilled.
Figure 3-3
Pushing the Anchor Through the Wall and Stud
206047
Hole drilled in drywall
1 c.
Turn the plastic straps on the anchor so that the metal part of the anchor is flush and vertical to the inner part of the stud or wall.
d.
Slide the plastic cap on the anchors until the cap is flush with the outer part of the wall.
Figure 3-4
Securing the Anchor and Cap to the Wall
Metal Stud Drywall
Plastic Cap
1
(Side View)
206048
Anchor Metal Channel
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Wall With Wooden Studs
e.
Snap off the plastic straps that protrude from the wall until the anchors are flush with the wall. Push the straps from side to side to snap them off.
Figure 3-5
Removing the Plastic Straps
Metal Stud Drywall Plastic Cap
1
Plastic Straps
(SIDE VIEW)
206049
Anchor Metal Channel
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Wall With Wooden Studs
Attach the mounting bracket to the studs and wall using the following fasteners:
Step 7
Use 5/16-inch lag screws and washers for the four holes that go into the studs. Make sure that the bracket is level. At least two screws must go into studs.
b.
Use the toggle bolts for the two outside holes that are not required to go into the stud.
Arrange the bracket so that the row of holes are on top as shown in Figure 3-6. If the bracket has arrows, arrange the bracket so that the arrows on the vertical cross-pieces point upwards.
Note
Attaching the Mounting Bracket to the Wall
10
3
4
3
4
4
3
4
3
3 10
3
2
206384
Figure 3-6
a.
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Wall With Wooden Studs
Install the metal sliders with studs and spacing strips by completing the following steps:
Step 8
Figure 3-7
a.
Insert two sliders into the lower slots of each horizontal railing.
b.
Place the horizontal spacing strip over the inside stud of each slider.
c.
Insert a screw into each end of the rail after you insert the sliders and spacing strips.
Installing Nylon Spacing Strips and Metal Sliders into Wall Bracket
5
5 6 2
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Attaching the Mounting Bracket to a Wall With Steel Studs
Step 9
Move the sliders and strips so that they align as closely as possible with the center of the table.
Step 10
Using duct or other tape, tape the strip between the sliders into the slot in the bracket.
Tip
Figure 3-8
The tape prevents the sliders from moving when you install the light reflector.
Centering the Studs and Strips to Accommodate Table Placement
Bracket
Sliders
Table
Bracket
Sliders
206385
Table
Step 11
Continue to the “Attaching the Light Reflector, Display, and Cabinet” section on page 3-27 to complete installation.
Attaching the Mounting Bracket to a Wall With Steel Studs This section contains the procedure you use to mount the MSP-CSC6 mounting bracket to the wall using steel studs. Before starting this procedure, be sure to read the guidelines for walls with steel studs in the “Important Warnings and Cautions” section on page 3-1. To attach the mounting bracket to the wall, perform the following steps:
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Wall With Steel Studs
Step 1
Tip Step 2
Using a stud finder or other method, locate the studs in the wall.
A stud finder that has a center-of-stud locator is useful for this procedure. Mark the location of the two studs to use for the mounting bracket. These studs can be 16, 20, or 24 inches (40.6, 51 or 61 centimeters) apart.
Step 3
(Optional) If your stud finder has a center-of-stud locator, find the center of the stud.
Step 4
Confirm the center of the stud by drilling pilot holes into the wall with the 1/8-inch or 3mm drill bit to locate the left and right edge of the studs. After you locate the edges, you can determine the center of the stud.
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Wall With Steel Studs
Step 5
Using the mounting bracket as a template and Figure 3-9 as a reference, measure and drill six 1/2-inch holes as follows:
Tip
Cisco recommends that, prior to drilling these holes, you either use a 1/2-inch drill bit with a pilot tip, or use a 1/8-inch drill bit to drill pilot holes to ensure that the holes are horizontally aligned and level. a.
Note
Drill four holes that go into the center of the stud: two holes for the top rail and two holes on the bottom rail.
Arrange the bracket so that the row of holes are on top as shown in Figure 3-9. If you mount the bracket upside down, the mounted parts of the CTS 1100 will be too high on the wall. If the bracket has arrows, arrange the bracket so that the arrows on the vertical cross-pieces point upwards. If required, move the vertical cross-pieces for the bracket inward to accommodate the stud location.
b.
Note
Figure 3-9
Drill two holes into the sheet rock that go into the slot at each end of the top rail. These holes are not required to go into the stud.
Use a level on the bracket when you measure the holes. Leveling the holes ensures that the bracket is horizontally level when it is mounted.
Measuring and Drilling Holes in the Wall for the Mounting Bracket
16, 20 or 24 in.
16 in. (40.6 cm)
Width between stud holes can be 16”, 20” or 24”. Make sure these holes are level.
Floor
205977
55 in. (140 cm) from floor to center of holes
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Wall With Steel Studs
Step 6
Figure 3-10
Insert the mounting anchors into the holes that you drilled by completing the following steps: a.
Using the anchors that are provided in the accessory kit, move the plastic straps on the anchor until the metal part of the anchor is parallel with the straps.
b.
Push the metal part of the anchor through the stud hole that you drilled.
Pushing the Anchor Through the Wall and Stud
206047
Hole drilled in drywall
1
Figure 3-11
Step 7
Turn the plastic straps on the anchor so that the metal part of the anchor is flush and vertical to the inner part of the stud or wall.
Step 8
Slide the plastic cap on the anchor until the cap is flush with the outer part of the wall.
Securing the Anchor and Cap to the Wall
Metal Stud Drywall
Plastic Cap
1
(Side View)
206048
Anchor Metal Channel
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Wall With Steel Studs
Snap off the plastic straps that protrude from the wall until the anchor assembly is flush with the wall. Push the straps from side to side to snap them off.
Step 9
Figure 3-12
Removing the Plastic Straps
Metal Stud Drywall Plastic Cap
1
Plastic Straps
(SIDE VIEW)
206049
Anchor Metal Channel
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Wall With Steel Studs
Step 10
Repeat Step 6 through Step 9 for the all holes in the wall.
Step 11
Attach the mounting bracket to the studs and wall using the screws and washers. At least two screws must go into studs.
Arrange the bracket so that the row of holes are on top as shown in Figure 3-13. If the bracket has arrows, arrange the bracket so that the arrows on the vertical cross-pieces point upwards.
Note
Attaching the Mounting Bracket to the Wall
4
3
4
3
4
4
3
4
3
3 4
3
2
205979
Figure 3-13
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Wall With Steel Studs
Step 12
Figure 3-14
Install the metal sliders with studs and spacing strips by completing the following steps: a.
Insert two sliders into the lower slots of each horizontal railing.
b.
Place the horizontal spacing strip over the inside stud of each slider.
c.
Insert a screw into each end of the rail after you insert the sliders and spacing strips.
Installing Nylon Spacing Strips and Metal Sliders into Wall Bracket
5
5 6 2
205980
16
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall
Step 13
Move the sliders and strips so that they align as closely as possible with the center of the table.
Step 14
Using duct or other tape, tape the strip between the sliders into the slot in the bracket.
Tip
Figure 3-15
The tape prevents the sliders from moving when you install the light reflector.
Centering the Studs and Strips to Accommodate Table Placement
Bracket
Sliders
Table
Bracket
Sliders
206385
Table
Step 15
Continue to the “Attaching the Light Reflector, Display, and Cabinet” section on page 3-27 to complete installation.
Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall This section contains the procedure you use to mount the MSP-CSC6 mounting bracket to a concrete, concrete block, or brick wall. To attach the mounting bracket to the wall, perform the following steps:
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall
Step 1
Measure and drill the holes in the wall by completing the following steps: a.
Note
Tip
Figure 3-16
Using the mounting bracket as a template and Figure 3-16 as a reference, measure six 10mm holes into the wall.
Arrange the bracket so that the row of holes are on top as shown in Figure 3-16. If you mount the bracket upside down, the mounted parts of the CTS 1100 will be too high on the wall. If the bracket has arrows, arrange the bracket so that the arrows on the vertical cross-pieces point upwards.
Use a level on the bracket when you measure the holes. Leveling the holes ensures that the bracket is horizontally level when it is mounted.
Measuring Holes in the Wall for the Mounting Bracket
16, 20 or 24 in.
16 in. (40.6 cm)
Width between stud holes can be 16”, 20” or 24”. Make sure these holes are level.
Floor
205977
55 in. (140 cm) from floor to center of holes
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b.
Using the 1/8-inch masonry drill bit, drill pilot holes to ensure that the holes are horizontally aligned and level.
c.
Drill into the pilot holes using the 10mm masonry drill bit. Drill at least 75 millimeters into the concrete or brick wall.
Note
Step 2 Figure 3-17
Make sure that each mounting point can withstand a pull-out force of 32 pounds (14.5 kilograms).
Push the anchors into the holes that you drilled.
Inserting Anchors into the Drilled Holes
14
206085
15
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall
Attach the mounting bracket to the wall using the screws and washers. Make sure that the bracket is level.
Step 3
Arrange the bracket so that the row of holes are on top as shown in Figure 3-18. If the bracket has arrows, arrange the bracket so that the arrows on the vertical cross-pieces point upwards.
Note
Attaching the Mounting Bracket to the Wall
4
3
4
3
4
4
3
4
3
3 4
3
2
205979
Figure 3-18
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall
Install the metal sliders with studs and spacing strips by completing the following steps:
Step 4
Figure 3-19
a.
Insert two sliders into the lower slots of each horizontal railing.
b.
Place the horizontal spacing strip over the inside stud of each slider.
c.
Insert a screw into each end of the rail after you insert the sliders and spacing strips.
Installing Nylon Spacing Strips and Metal Sliders into Wall Bracket
5
5 6 2
205980
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Assembling and Mounting a Cisco TelePresence System 1100
Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall
Step 5
Move the sliders and strips so that they align as closely as possible with the center of the table.
Step 6
Using duct or other tape, tape the strip between the sliders into the slot in the bracket.
Tip
Figure 3-20
The tape prevents the sliders from moving when you install the light reflector.
Centering the Studs and Strips to Accommodate Table Placement
Bracket
Sliders
Table
Bracket
Sliders
206385
Table
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Light Reflector, Display, and Cabinet
Step 7
Continue to the “Attaching the Light Reflector, Display, and Cabinet” section on page 3-27 to complete installation.
Attaching the Light Reflector, Display, and Cabinet To attach the light reflector and display to the mounting bracket, and to attach the cabinet to the wall, complete the following steps: Step 1
Remove the light reflector from its packaging.
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Attaching the Light Reflector, Display, and Cabinet
Step 2
Placing the Compliance Label on the Light Reflector
25
206529
Figure 3-21
Place the compliance label on the lower part of the light reflector, next to the serial number label.
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Light Reflector, Display, and Cabinet
Step 3
Note
Figure 3-22
Using the 10mm wrench, remove the nuts that attach the side light covers to each side of the light reflector and remove the covers.
Save the nuts and washers.
Removing the Side Light Covers
206114
7
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Attaching the Light Reflector, Display, and Cabinet
Step 4
Routing Cables Through the Lower Slot of the Light Reflector
206407
Figure 3-23
Route the cables through the lower slot of the light reflector so that they exit through the lower slot in the reflector.
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Light Reflector, Display, and Cabinet
Step 5
Note
Figure 3-24
Lift and attach the light reflector to the bracket by completing the following steps: a.
Using at least two people, lift the light reflector using the oblong cutouts in the reflector and mount it on the studs of the metal sliders.
b.
Attach the light reflector to the four inside studs of the metal sliders using the nuts and washers.
Be sure that you only attach the inside studs of each slider.
Attaching the Light Reflector to the Metal Sliders
2
205981
7
8
3
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Attaching the Light Reflector, Display, and Cabinet
Step 6
Using holes in the light reflector as a template, drill holes around the perimeter of the light reflector. Use one of the following drill bits, depending on your wall type: •
Note •
Use a 1/2-inch drill bit for walls with wooden or steel studs.
To drill the top two holes, you need a drill bit that is at least 6 inches (15 cm) long. Use a 10mm masonry bit for concrete, concrete block or brick walls.
Use the holes in the light reflector as a template for the holes that you drill. Drilling Holes For Light Reflector Anchors
205982
Figure 3-25
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Assembling and Mounting a Cisco TelePresence System 1100 Attaching the Light Reflector, Display, and Cabinet
Step 7
Secure the light reflector to the wall by completing the following steps: a.
b.
•
For a wall that uses steel or wooden studs, insert anchors in each drilled hole by completing Step 6 through Step 9 in the “Attaching the Mounting Bracket to a Wall With Steel Studs” section on page 3-14.
•
For a concrete, concrete block, or brick wall, insert anchors in each drilled hole by completing Step 1.b. in the “Attaching the Mounting Bracket to a Concrete, Concrete Block, or Brick Wall” section on page 3-21.
Secure the light reflector to the wall with the screws and washers.
Securing the Light Reflector to the Wall Using Screws and Washers
205983
Figure 3-26
Perform one of the following actions, depending on your wall type:
4
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Step 8
Attaching the Display Mounting Plate to the Metal Sliders
205984
Figure 3-27
Hang the display mounting plate on the metal sliders, then attach the outer studs of each slider to the mounting plate using the screws and washers.
8
Tip
3
13
Do not pinch any of the cables in the light reflector when you install the mounting plate.
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Note
Attaching the Display Mounting Plate to the Metal Sliders—Cable Routing Detail
205985
Figure 3-28
Make sure that the cables route through the lower slot in the light reflector.
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Step 9
Tip
Place the camera processor into its holder in the light reflector and connect the Ethernet and video cables to the processor.
The processor and cables are labeled. Use these labels to match the cables to the processor. Figure 3-29
Camera Processors and Light Reflector
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Figure 3-30
Step 10
Remove the display from its packaging.
Step 11
Remove the screws that attach the handles and universal mounting bracket to the rear of the display, then remove the handles and bracket.
Removing the Hardware from the Rear of the Display
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Step 12
Note
Attach the mounting buttons to the rear of the display.
Do not use power tools to attach the screws, you could overtighten the screws and damage the buttons. Tighten the screws by hand until they are hand tight. You use these buttons to hang the display onto the display mounting plate.
Attaching the Mounting Buttons to the Rear of the Display
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Figure 3-31
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Step 13
Using at least two people (one person on each side of the display and one person in the center of the display), lift the display and hang the six buttons over and into the keyhole slots in the mounting plate.
Tip
Align the Cisco logo on the top center of the display with the center positional microphone in the top center of the light reflector. View the display from the side and make sure that all buttons are engaged firmly in the bracket.
Warning
Take care to not pinch your fingers between the display and the metal brackets on the light reflector; these brackets fit very closely to the display.
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Mounting the Display to the Display Mounting Bracket
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Figure 3-32
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Step 14
Using the 10mm wrench, reattach the side light covers to the light reflector, using the nuts and washers you removed in Step 3. See Figure 3-22 for the location of the studs where you attach the nuts.
Note
Figure 3-33
Align the top right flange of the side light cover to the top left edge of the recess in the light reflector, and use a level on the reflectors to make sure that they are vertically level.
Reattaching the Side Light Covers
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Attaching the Light Reflector, Display, and Cabinet
Step 15
Using two people, install the cabinet by completing the following steps: a.
Lean the cabinet so that the top part of it leans toward the wall.
b.
Route the cables through the center slot on top of the cabinet.
c.
Slide the lower part of the cabinet so that it sits flush against the wall underneath the light reflector.
Do not pinch any cables between the cabinet and the wall.
Note
Tip
If you encounter clearance problems between the light reflector and the cabinet, rotate the screws on the cabinet feet until the cabinet is at its minimum height. d.
Install anchors to the wall in preparation for installing toggle bolts by performing the following actions: 1.
Mark holes through the slots on either side of the upper part of the cabinet. See Figure 3-35 for the location of the holes. You can use any of the slots on each side.
2.
Remove the cabinet.
3.
Drill two 1/2-inch holes, using the marks you made in Step 1. as a guide.
4.
insert anchors into the drilled by completing Step 6 through Step 9 in the “Attaching the Mounting Bracket to a Wall With Steel Studs” section on page 3-14.
5.
Replace the cabinet so that it sits flush against the wall underneath the light reflector.
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Figure 3-34
Installing the Cabinet
7
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Step 16
If the gap between the cabinet and the light reflector appears uneven, raise or lower the cabinet feet.
Tip
Figure 3-35
Secure the cabinet to the wall using the anchor bolts.
Attaching the Cabinet to the Wall
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Completing Installation and Cabling of the CTS 1100 To perform the final installation tasks and route and attach the cables for the CTS 1100, complete the steps in the following section. Step 1
Install the codec into the cabinet by completing the following steps: a.
Insert the codec into the right side of the cabinet. Arrange the codec so that its power outlet is on the left as shown in Figure 3-36.
b.
Note
c.
Note
Slide the codec from the left to the right left until the top of the codec slides past the spring-loaded posts inside the cabinet.
In some cases, you might have to lift the posts and turn them counter-clockwise prior to installation. Turn the posts clockwise to lower the posts and lock the codec into place.
If you have a presentation codec, place the presentation codec into the left side of the cabinet, with the power outlet pointing to the right. Refer to the “Options for the Cisco TelePresence System 1100” chapter of the Cisco TelePresence Hardware Options and Upgrade Guide for more information. Note that an external presentation display is required for use with a presentation codec.
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Installing the Codec
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Figure 3-36
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Figure 3-37
Step 2
Remove the bezel, bezel clips, and bezel connecting tubes from their packaging.
Step 3
Connect the bezel clips and bezel connecting tubes to the bezel.
Connecting the Clips and Connecting Tubes To the Bezel
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Step 4
Figure 3-38
Install the bezel around the perimeter of the display by completing the following steps: a.
Using at least two people, lift and place the bezel around the perimeter of the display.
b.
Lightly press the posts at each corner of the bezel.
c.
Place the v-clips over the posts (four posts and clips in total) to secure it to the edges of the display.
Attaching the Bezel to the Display
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Step 5
Attach the mirrored bracket to the reverse side of the bezel. When you flip down the hinged part of the bracket, the mirrored part of the bracket allows you to view the LED for the display from the front of the CTS 1100.
Figure 3-39
Attaching the Mirrored Bracket to the Reverse Side of the Bezel
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Step 6
Step 7
Tip
Attach the camera to the assembly by completing the following steps: a.
Slide the camera assembly into the metal tab above the display.
b.
Secure the camera to the assembly by screwing in the center cluster attachment screw.
Secure the camera cables to the processors
The camera and cable is labeled; use this label to match the cable to the camera.
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Figure 3-40
Attaching the Camera to the CTS 1100 Assembly
Cluster attachment screw
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Step 8
Attach the speaker cover to the CTS 1100 assembly by completing the following actions: a.
Figure 3-41
Attach the camera gap cover to the cutout in the speaker cover that goes around the camera, then secure it to the speaker cover with the Allen cap screws.
Attaching the Camera Gap Cover to the Speaker Cover
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b.
These labels keep light from showing through the oval cutouts on the rear of the speaker cover.
Tip
Figure 3-42
Place the speaker cover labels on the rear of the speaker cover to hide the three oval cutouts on the rear of the speaker cover.
c.
Slide the cover from the top into its slot in the bezel.
d.
Tighten the knob on each end of the speaker cover to secure it to the light reflector.
Attaching the Speaker Cover Labels and Speaker Cover to the Cabinet
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Step 9
Note
Connect the microphone to its tray by placing each microphone on its tray and attaching it with the screws.
Do not use the longer 60mm screws that are included in the kit. Use the correct M4 x 10 screws as specified in Table 3-1. Figure 3-43
Attaching the Microphone to the Microphone Base
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27
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Step 10
Determine the proper placement for the microphone for your table. Figure 3-44
Microphone Placement Guidelines
A=B A
B
44 inches (112 cm) minimum
8 feet (244 cm) recommended, 12 feet (366 cm) maximum)
30 inches (76 cm) between participants
Note
206615
18 inches (46 cm)
The CTS 1100 installation kit provides you with two microphones; you must install only one of the microphones. Optionally, you can install the second microphone on the opposite side of the table to provide full-table microphone coverage for audio-only conferences. If you install the second microphone, install it 18 inches (46 cm) from the edge of the table that is closest to the CTS 1100.
Step 11
Attach the microphone to the table by peeling the backing off the bottom of the microphone base and stick the microphone to the table.
Step 12
Route the microphone cable from the table to the cabinet.
Step 13
Connect the DVI-to-VGA cable to the codec, using the “VGA input” connection on the codec as shown in Figure 3-46; then, route the cable from the codec to the table.
Step 14
Place the Cisco Unified IP Phone on the table, and route the cable for the IP phone from the codec to the table. The connection for the Cisco Unified IP Phone is shown in Figure 3-46 as a phone icon.
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Step 15
Attach and route the cables between the codec and the cameras and table microphones.
Caution
Make sure that the power cord plugs are fully plugged into the PDUs, and that the jumper cords are fully plugged into the PDU and wall outlet. Improper connections between the PDUs and the power cord plugs can cause the PDU to overheat and fail.
Note
When you connect the Light Cord cables to the dimmer unit (the box on the upper right of the diagram), make sure that you attach one of the cables to the connection that is next to the blue (serial cable) connection on the dimmer unit.
Note
If you have a presentation codec, refer to the “Options for the Cisco TelePresence System 1100” chapter of the Cisco TelePresence Hardware Options and Upgrade Guide for the cabling diagram.
Caution
Note
Before you install the microphones, perform the following steps to prevent damage from electrostatic discharge (ESD) to the microphone, audio/video extension unit, or codec: a.
Plug the PDU into the wall power.
b.
Plug the codec into the PDU.
Do not turn on the PDU until you configure the system for the first time in Chapter 4, “First-Time Setup”. a.
Discharge each microphone cable by touching the metal cable-connector to the codec or audio/video extension unit cable as shown in Figure 3-45.
b.
Hold the cable connector to the codec or audio/video extension unit cable for 3 seconds.
c.
Immediately connect the microphone to the codec or audio/video extension unit using the diagram in Figure 3-45.
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Discharging ESD from the Microphone Cables and Connecting the Microphone Cables and Microphones
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Figure 3-45
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Figure 3-46
Cable Connection Diagram for CTS 1100 To 5 ft light To 5 ft light To 3.5 ft light To 3.5 ft light
2 1
2
5
6
From Wall outlet
1
1
341-0222-01 120 Vac - 12 Vdc Power adapter
341-0222-01 120 Vac - 12 Vdc Power adapter
1
1
Left
4
1
From Wall outlet
To Wall Jack RJ-45
3
Dimmer box
10101 1
2
S E R IAL P OR T S
3
10101
CTS1100 SCHEMATIC
PDU 1 2 3 4 5 6 7 8 Light Control Box
Right U N S W IT C H E D
1 0 0 - 2 4 0 Va c
!
T U R N OFF U N IT P R IOR T O R E S E T
5
4
3
2
1
OUT A C O U T P U T P O R T S 7 A M P S M A X . P E R P O R T. T O TA L C U R R E N T N O T T O E X C E E D 1 4 A M P S /1 1 0 V ( 7 A M P S / 2 2 0 V )
S E R IAL P OR T S
R ES ET
10101
1
2
Primary Codec
10101
1 0 /1 0 0 N E T W O R K P O R T S
1
2
Audio Expansion
VGA input (Optional)
Center
Aux Display (optional)
Display 206686
Center
Center (Audio Conf)
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Step 16
Cover the cables between the table and the cabinet with the cable cover by completing the following steps: a.
Remove the cable cover from Carton 10.
a.
Lay the cable cover on the floor between the table and the cabinet.
b.
Place the cables into the guides on the underside of the cable cover.
c.
Tape the cables into their guides using duct or other tape.
d.
Turn the cable cover over so that it hides the cables.
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Step 17
Tip Step 18
Use the cable routing guide to consolidate the cables on the table by performing the following task: a.
Remove the cable routing guide from its packaging in carton 14.
b.
Place the guide in the center of the table.
c.
Insert the cables for the microphones, DVI-to-VGA cable, and IP phone into the guide.
Use the small slots in the guide for the right and left microphone cables. Assemble the guide by attaching the top to its base using the screws.
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Figure 3-47
Assembling the Cable Routing Guide
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Step 19
Note
Attach the cable routing guide to the table by performing one of the following actions:
Before you attach the guide to the table, make sure that it is not in camera view. •
Remove the adhesive backing from the underside of the guide and stick it to the table.
•
Attach the cable routing guide anchor to the table, and then place the guide on the anchor, by completing the following steps:
Note
1.
Using a 1/4-inch drill bit, drill a 1.125 inch deep hole into the table.
2.
Screw the anchor into the hole that you drilled, using the key that is included with the anchor.
3.
Place the cable routing guide on top of the anchor.
Rotate the anchor as required to rotate the guide into its proper position.
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4
First-Time Setup Revised: January 25, 2010, OL-19695-01
This chapter describes the steps you take to configure the CTS 1100 to use it for the first time and includes the following sections: •
Summary Steps, page 4-1
•
Required Tools and Accessories, page 4-2
•
Parts List, page 4-3
•
Loading your Software and Initial System Configuration, page 4-4
•
Configuring an Alternate TFTP Server (Optional), page 4-11
•
Setting Up the Display, page 4-11
•
Setting Up the Camera, page 4-13
•
Setting Up the Speakers, page 4-27
•
Setting Up the Microphone, page 4-28
•
Verifying Proper Function of the Lights, page 4-29
Summary Steps To set up the CTS 1100 to use it for the first time, complete the following procedures: Step 1
Make sure that your administration has loaded the correct version of Cisco Unified Communications Manager software. For more information, refer to the Cisco Unified Communications Manager Installation Guide for Cisco TelePresence System for your software release.
Step 2
Load the CTS Administration Software by completing the procedure in the “Loading the Cisco TelePresence System Administration Software” section on page 4-4
Note
The CTS 1100 requires a minimum CTS Administration Software version of 1.5.10.
Step 3
Set up the display by completing the procedure in the “Setting Up the Display” section on page 4-11.
Step 4
Set up the camera by completing the procedure in the “Setting Up the Camera” section on page 4-13.
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Required Tools and Accessories
Note
The procedure differs depending on the type of table that you have in your room; follow the procedure for your table type.
Step 5
Set up the speakers by completing the procedure in the “Setting Up the Speakers” section on page 4-27.
Step 6
Set up the microphones by completing the procedure in the “Setting Up the Microphone” section on page 4-28.
Step 7
Set up the lights devices by completing the procedure(s) in the “Verifying Proper Function of the Lights” section on page 4-29.
Required Tools and Accessories The following tools are required to set up the CTS 1100 for the first time: •
3mm round head Allen wrench (for aligning the camera rotation)
•
2.5 mm Allen wrench (used for adjusting the position of the camera)
•
2.5 mm Allen wrench with a minimum 6 inch (15 cm) extension (for adjusting the camera bracket)
•
Small spirit level (included with camera kit)
•
Tape for marking areas on the table—Cisco recommends a tape that does not mar the table or leave a sticky residue, such as masking tape
•
Utility knife
•
Tape measure or paper ruler included with the CTS 1100 accessory kit
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First-Time Setup Parts List
Parts List Key Part Description Camera Hood Assembly
Part Number
Qty
Ctn
1
Camera assembly
CTS1100-CAM-CLST
1
11
2
Camera front cover
Part of CTS1100-CAM-CLST
1
11
3
Camera easel
Part of CTS-CAM-TOOL-G2
1
12
4
Large camera target
Part of CTS-CAM-TOOL-G2
1
12
5
Small camera target
Part of CTS-CAM-TOOL-G2
6
Not used
7
Foam lens cover
700-30077-01
1
1
8
Seat Alignment Guide
800-32762-01
4
14
(Optional) Seat Alignment Guide Anchor
700-29875-01
1
14
(Optional) Key for Seat Alignment Guide Anchor
700-29876-01
1
14
Notes
12
Configuring Cisco Unified Communications Manager for Your Cisco TelePresence System Before you can use your system, you need to configure your system in Cisco Unified Communications Manager (Unified CM). You can configure your system and complete all steps in this chapter prior to configuring your device in Unified CM, but your device cannot place or receive calls until you complete the Unified CM configuration. In addition, systems appear as either a Cisco TelePresence System 500-32 or a Cisco TelePresence System 1000 in the Cisco TelePresence Administration GUI until you complete this configuration. To configure your device in Unified CM, complete the following steps: Step 1
Note
Load the Cisco TelePresence Administration Software image on the Unified CM server.
If your Unified CM is already running the required minimum software for your system, you can skip this step. The Cisco TelePresence System 1100 requires a minimum version of CTS administration software 1.5.11 to run. For more information, refer to the following sections in the Cisco Telepresence Touch 12 Installation Guide: •
If you are upgrading from a software version that prior to 1.7.4, follow the steps in the “Upgrading the CTS Software for Systems That Are Running Cisco TelePresence Software Versions Prior to 1.7.4” section.
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•
If you are upgrading from a software version that is 1.7.4 or later, follow the steps in the “Upgrading the CTS Software for Systems That Are Running Cisco TelePresence Software Versions 1.7.4 and Above” section.
Step 2
Register your system as a device in Unified CM. For more information, refer to the “Configuring a Cisco TelePresence Device” section in the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.
Step 3
Add the TFTP server for your Unified CM server to your system using the Cisco TelePresence Administration Software GUI. For more formation, refer to the “Cisco Unified Communications Manager Settings” of the Cisco TelePresence System Administration Guide for your software release.
For more information about configuring Unified CM with your Cisco TelePresence device, refer to the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.
Loading your Software and Initial System Configuration This section provides the steps you use to load the Cisco TelePresence Administration onto your system and includes the following sections: •
Loading the Cisco TelePresence System Administration Software, page 4-4
•
Configuring a Static IP Address for Networks That Do Not Use DHCP, page 4-9
•
Configuring an Alternate TFTP Server (Optional), page 4-11
Loading the Cisco TelePresence System Administration Software the Cisco TelePresence System (CTS) Administration Software is factory-installed on each codec and loads during initial bootup.
Note
The CTS 1100 requires a minimum CTS Administration Software version of 1.5.11. To load CTS Administration Software:
Step 1
Power on the PDU that is on the bottom of the cabinet by turning the switch to the On position. After you turn on the codecs, the displays associated with each codec becomes active. CTS displays green check marks on all displays to show bootup progress. Bootup is complete when the system displays six check marks as shown in Figure 4-1.
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Figure 4-1
Note
Step 2
Bootup Completed
If the last check mark displayed is a red “X,” there has been a compact flash error; if you receive this error, contact Cisco Technical Support. After bootup completes, make a note of the IP address that displays on the center of the screen as shown in Figure 4-2. You use that information to log in to the Cisco TelePresence System Administration. This IP address displays until you log in to Cisco TelePresence System Administration or use Secure Shell (SSH) to log in to the CTS 1100.
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Figure 4-2
Note
System IP Address
If the IP address that displays is 192.168.100.2, the CTS 1100 could not contact the Dynamic Host Configuration Protocol (DHCP) server or your system does not use DHCP. To set up a Cisco TelePresence system for a network that does not use DHCP, complete the procedure in the “Configuring a Static IP Address for Networks That Do Not Use DHCP” section on page 4-9. After successful bootup, the CTS Administration Software loads. When the CTS Administration Software completes loading, the Cisco IP telephone displays a welcome message that displays the system IP address. The welcome screen only appears the first time the system is booted up after initial installation or after a factory reset.
Note
The telephone displays a directory number of 7000, but the telephone is not yet registered and does not function.
Step 3
If you have not already done so, configure the your Cisco Unified IP Phone in the Cisco Unified Communications Manager IP Phone Device page. For detailed instructions to configure Cisco Unified Communications Manager for use with your CTS 1100, refer to the Cisco Unified Communications Manager Installation Guide for the Cisco TelePresence System for your software release.
Step 4
From the Cisco IP telephone welcome page, press Next. The system reboots.
Note
The system might reboot several times during the initial startup process.
Step 5
Open a browser on a computer that is connected to the network.
Step 6
In the URL field, type the IP address that you obtained in Step 2 and press Enter. The browser launches Cisco TelePresence System Administration.
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Note
If you need to obtain the IP address, complete the following steps: a.
Note
On the IP phone, locate Manual at the bottom of the screen and press the Manual soft key.
If you cannot locate the Manual button, proceed to Step b.
b.
Locate Info at the bottom of the screen and press the Info soft key.
c.
Scroll down to the IP Address listing and copy the address.
Step 7
Log in to the system by entering the following information:
Step 8
Log in using the following: – Username: admin (case sensitive) – Password: cisco (case sensitive)
Step 9
Tip
Attach the cabinet cover to the cabinet by completing the following steps: a.
Set the lower part of the cabinet cover into the slotted groove in the lower part of the cabinet.
b.
Align the tabs in the upper part of the cabinet cover with the slots in the upper part of the cabinet.
c.
Rock the cover forward until the tabs go into the slots.
Adjust the bar attached to the top of the light reflector by loosening the three screws and raising or lowering the bar as required.
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Figure 4-3
Attaching the Cabinet Cover to the Cabinet
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1
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Configuring a Static IP Address for Networks That Do Not Use DHCP If your network does not use DHCP, complete one of the following procedures to configure a static IP address for your Cisco TelePresence system. Configuring a Static IP Address Using the Cisco TelePresence System GUI
To configure a static IP address using the Cisco TelePresence system GUI, complete the following commands. Step 1
Auxiliary Network Port Location
Auxiliary network port Step 2
Tip
Step 3
206684
Figure 4-4
Connect a DHCP-enabled PC to the secondary camera port of the primary codec. This connection is listed as the auxiliary network port in Figure 4-4.
Determine the IP address that the Cisco TelePresence system provided for your session.
For Windows-based systems, you can see the IP address in the Support tab in the Local Area Connection Status window. Using Secure Shell SSH or another secure client program, start a CLI session with the TelePresence system using the IP address xxx.xxx.xxx.1, Where: xxx.xxx.xxx is the IP address that Cisco TelePresence provided for your session. For example, if your determine that the Cisco Telepresence system provided an IP address of 10.1.0.2, enter the address 10.1.0.1. By default, the username is admin and the password is cisco.
Step 4
Enter the following command to start network services: utils service start Calling_Services
Step 5
Using a supported Internet browser, log in to the Cisco TelePresence system GUI with the IP address you used in Step 3.
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Step 6
Enter the username and password when you are prompted to do so. By default, the user is admin and the password is cisco.
Step 7
Navigate to Configuration > IP Settings.
Step 8
Change the DHCP Enabled setting to No.
Step 9
Enter a static IP address, subnet mask, and IP gateway for your system into the fields. Optionally, enter DNS server(s) and the network domain name. Your system saves the changes and automatically restarts.
Configuring a Static IP Address Using Command-Line Interface Commands
To configure a static IP address using command-line commands, complete the following steps. Step 1
Auxiliary Network Port Location
Auxiliary network port Step 2
Tip
Step 3
206684
Figure 4-5
Connect a DHCP-enabled PC to the secondary camera port of the primary codec. This connection is listed as the auxiliary network port in Figure 4-4.
Determine the IP address that the Cisco TelePresence system provided for your session.
For Windows-based systems, you can see the IP address in the Support tab in the Local Area Connection Status window. Using Secure Shell SSH or another secure client program, start a CLI session with the TelePresence system using the IP address xxx.xxx.xxx.1, Where: xxx.xxx.xxx is the IP address that Cisco TelePresence provided for your session. For example, if your determine that the Cisco Telepresence system provided an IP address of 10.1.0.2, enter the address 10.1.0.1. By default, the username is admin and the password is cisco.
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Step 4
Enter the following command to configure a static network IP address: set network IP static ip-address ip-subnet ip-gateway [dns-address1][dns-address2][domain-name] Where: ip-address is the IP address of the system ip-subnet is the IP subnet mask of the system ip-gateway is the IP gateway of the system dns-address1 is the IP address of DNS server 1 (Optional) dns-address2 is the IP address of DNS server 2 (Optional) domain-name is the domain name for the network (Optional) Command Example
The following example gives the Cisco TelePresence system with an IP address of 10.0.0.2, a subnet of 255.255.255.0, a gateway of 10.0.0.1, a DNS server of 172.16.1.5, and a domain name of cisco.com: admin:set network IP static 10.0.0.2 255.255.255.0 10.0.0.1 172.16.1.5 cisco.com ip address successfully set system restarting...
Configuring an Alternate TFTP Server (Optional) If you need to use an alternative TFTP server, configure the parameters for the alternative TFTP server and related Cisco IP phone parameters in Unified CM in the Cisco Unified Communications Manager IP Phone Device page. For instructions to configure an alternate TFTP server, refer to the “Configuring the Cisco TelePresence System” chapter of the Cisco TelePresence System Administrator Guide for your software release.
Note
If you are using the TFTP address that DHCP supplies for Cisco Unified Communications Manager, do not perform this action.
Setting Up the Display You adjust the display for the color temperature of the lighting in the room. To set up the display, complete the following steps: Step 1
Log in to the Cisco TelePresence System GUI by completing the following steps: a.
Open a browser and type in the IP address of the system in the URL and press Enter.
b.
In the Admin field, type admin.
c.
In the Password field, type cisco.
d.
Click Login.
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Figure 4-6
Cisco TelePresence System Administration Login Screen
Step 2
Navigate to Troubleshooting > Hardware Setup > Displays.
Step 3
Click Start to start the display test. A test image displays on the screen.
Step 4
Select the color temperature of the lighting in the meeting room from the drop-down box and click Apply. Sources of light in most rooms are either incandescent light bulbs that use tungsten filaments or fluorescent lights. If your room has windows, the windows add light and affect the color temperature in the room. Each of these light sources, and the amount of light in terms of lumens or watts, produces a different color temperature. This color temperature is sometimes expressed using terms such as cool, warm, or daylight, but can be expressed more precisely in kelvins (K) as a numeric value. Cisco recommends that you use lighting with a color temperature of 4000 to 4100 K.
Tip
In many cases, the color temperature is printed on the light bulb. If you are unable to determine the type and color temperature of light bulbs in the meeting room, experiment with color temperature settings until the color and images on the display screen look lifelike. Each time you change the setting and click Apply, the color temperature in the display changes. You cannot see these changes until you set up the cameras. See the “Setting Up the Camera” section on page 4-13 for more information.
Step 5
Click Stop to stop the display test.
If you encounter problems when setting up your display, refer to the “Troubleshooting the Cisco TelePresence System” chapter of the Cisco TelePresence System Release Administrator Guide for your software release.
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Setting Up the Camera The camera is set up correctly when the image is centered and in focus on the display screen, and the white balance is configured. The hardware setup software provides a camera Auto Adjust feature and uses targets to adjust the camera zoom and fine-tune the camera focus. To set up the camera for the CTS 1100, complete the procedure in the following sections: •
Removing the Camera Cover and Leveling the Camera, page 4-13
•
Attaching the Large Camera Target to the Easel, page 4-15
•
Performing Initial Focus Adjustments and Adjusting the Camera Zoom, page 4-17
•
Focusing the Camera, page 4-24
Removing the Camera Cover and Leveling the Camera The camera cluster must be perfectly level for you to properly configure the camera. To level the camera, complete the following steps.
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Step 1
Turn the four black plastic screws on the top and bottom of the camera assembly 1/4 turn, then remove the camera cover. Figure 4-7
Removing the Camera Cover
Cover release screws
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Cover release screws
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Step 2
Place the small spirit level on top of the camera. If the camera is not level, adjust the camera using the camera rotation screws until the camera is level. Figure 4-8
Leveling the Camera Assembly
Level
Camera rotation screw
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Camera rotation screw
Attaching the Large Camera Target to the Easel To unpack and build the easel and large camera target, complete the following steps. Step 1
Remove the easel, large camera target, and small camera target from their packaging.
Step 2
Unlock and slide the telescoping legs of the easel until the legs are at their full height.
Step 3
Separate the three legs.
Step 4
Raise the front legs until they are 29 inches (74 cm) high.
Step 5
Raise the rear leg until it is 31 inches (79 cm) high.
Step 6
Lock the legs into place using the leg locks.
Step 7
Attach the large camera target to the clip on top of the easel.
Step 8
Raise the target supports on the front legs until they touch the lower part of the large camera target.
Step 9
Raise and lower the front legs until the bottom of the camera target is 32 inches (81 cm) above the ground.
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Figure 4-9
Easel and Target After Assembly
Clamp
32 inches
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32 inches
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Positioning the Table and Starting the Calibration Procedure To correctly position the table and configure the Cisco TelePresence software for use with the CTS 1100 camera, complete the following procedure. Step 1
Note
Position the table so that it fulfills the following requirements: •
The front edge of the table is a minimum of 44 inches (112 cm) away from the display.
•
The sides of the table are evenly positioned on each side of the CTS 1100.
•
The rear edge of the table is between eight and 12 feet (244 and 366 cm) away from the display.
The table must be 28 to 32 inches (71 to 81 cm) high; 30 inches (76 cm) is the optimal height. Figure 4-10
Table Positioning
A=B A
B
44 inches (112 cm) minimum
8 feet (244 cm) recommended, 12 feet (366 cm) maximum)
30 inches (76 cm) between participants
206615
18 inches (46 cm)
Performing Initial Focus Adjustments and Adjusting the Camera Zoom To adjust the zoom and perform initial focus adjustment for the camera, complete the steps in the following procedure. Step 1
Place the large camera target with the easel in the position where the two participants will sit, with the front legs of the easel touching the edge of the table.
Step 2
Measure the distance between the corners of the easel and the corners of the display to make sure that the target is parallel to the display.
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Figure 4-11
Measuring the Distance between the Easel and Display
Display
20666
Same distance
Center participant sitting position camera target
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Figure 4-12
Step 3
Using a supported Internet browser, log in to the Cisco TelePresence System administration GUI.
Step 4
Navigate to Troubleshooting > Hardware Setup > Cameras.
Camera Menu
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Step 5 Figure 4-13
Click Start to start the camera test.
Camera Target Menu
The display projects the image from the camera, with the addition of a red plus sign in the center of the display. Step 6
Select the Auto Brightness, Auto Color Balance and 50Hz Flicker reduction by completing the following steps. a.
b.
c.
In the Auto Brightness field, perform one of the following actions: •
If the room uses outside lighting, or has any other conditions that could cause variable room lighting, click the Enable radio button.
•
If your room lighting is not variable, leave the default value.
In the Auto Color Balance field, perform one of the following actions: •
If the room uses outside lighting, or has any other conditions that could cause variable room lighting, click the Enable radio button.
•
If your room lighting is not variable, leave the default value.
In the 50 Hz Flicker Reduction field, leave the default value of Disabled.
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Note
d. Step 7
If you are in country that uses a 50 Hertz (Hz) power frequency (a country other than the USA, Canada or Mexico) and there is a noticeable flicker on the screen, click the Enable radio button in this field. If you enable the flicker reduction feature, the flicker is reduced or eliminated, but the image quality is reduced. To eliminate the flicker at its source, you can use an electronic ballast instead of a magnet ballast for the fluorescent lights at your installation. After you change the ballast for the fluorescent lights, you can click the Disable radio button in the 50 Hz Flicker Reduction field. Click Apply to apply your changes.
Click Show Camera Target. The camera target shows on the display screen.
Step 8
Focus the camera by completing the following steps: a.
Loosen the focus ring thumbscrew on lens of the camera.
b.
Rotate the focus ring until the black plus sign on the target is clearly in focus.
Note
The camera lens has two adjustment rings, one for focus and one for zoom. The focus ring is on the inside.
Figure 4-14
Location of Focus and Zoom Ring
Focus ring
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Zoom ring
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Step 9
Center the red plus sign on the display inside the black plus sign on the target. If required, adjust the camera. Figure 4-15 shows the screws that you use to adjust the camera. •
The top two screws provide adjustment to the right and left. Use a 2.5 mm Allen wrench for these screws.
•
The lower screw provides up and down adjustment. Use a 2.5 mm Allen wrench for this screw.
•
The screws in the middle adjust the camera rotation. Use a 3 mm Allen wrench for these screws. Camera Adjustment Screws
Right adjust screw
Left adjust screw Camera rotation screw
Camera rotation screw
Up/down adjust screw
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Figure 4-15
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Step 10
Adjust the camera zoom by completing the following steps: a.
Loosen the thumbscrew for the zoom ring on the camera lens.
The zoom ring is labeled “W-T”.
Note
Figure 4-16
b.
Adjust the camera zoom so that the black curved lines on each side of the target touch the edge of the display screen.
c.
After you adjust the zoom, make any required adjustments to the focus with the focus ring.
Adjusting the Camera Zoom
Note curved lines touching screen border
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Red plus sign within black cross
Step 11
Tighten the thumbscrews for the zoom and focus rings.
Step 12
Click Hide Camera Targets.
Step 13
Perform final zoom adjustments to ensure that the camera projects a life-size image by completing the following steps:
Step 14
a.
Using the paper ruler or tape measure, measure 12 inches or 250 cm from the rear edge of the table.
b.
Using another tape measure, measure 12 inches or 250 cm from where the table edge is projected on the display.
c.
If the measurements do not match, perform additional adjustments to the zoom until the measurements are the same.
Click Done to finish the camera zoom procedure.
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Setting Up the Camera
Focusing the Camera When you focus a TelePresence system, you focus within a range of distances. The ranges are represented by small and large targets that you place in front of the camera. To focus the camera, complete the following steps. Step 1
In the Cisco TelePresence administrative GUI, click the Center radio button.
Step 2
Click the Setup button that is located below the center screen icon.
Step 3
Click Show Focus Targets. Red and green outline boxes display on the screen, and red and green horizontal bars display on the bottom of the screen. The horizontal bars indicate the sharpness of focus in the boxes that use the corresponding color. Longer bars indicate a sharper focus.
Step 4
Step 5
Position the small camera target by completing the following steps: a.
Place the target on the table approximately one foot (30 cm) from the edge where the participants sit.
b.
Move the target on the table so that all of the patterns on the target are enclosed in the green box.
Position the large target by completing the following steps: a.
Remove the large focus target from the easel.
b.
Rotate the target 90 degrees.
c.
Have another person hold the target upright.
Note
Figure 4-17
If another person is not available, clamp the top of the target into the clamp at the top of the easel.
d.
Place the top of the easel five feet (1.5 meters) behind the top of the small target.
e.
Position the target so that the top two patterns are enclosed in the red box.
Positioning the Small and Large Targets
Red rectangle
Large target
Small target 206617
Red and green horizontal bars
Green rectangle
Note
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Step 6
Adjust the focus by performing the following steps: a.
Loosen the thumbscrew for the lens focus ring.
b.
Twist the focus ring clockwise until the red and green horizontal bars on the bottom of the screen are reduced to very short lengths on the right.
Note
Figure 4-17 shows a mirror image of the horizontal bars.
c.
Twist the focus ring counter-clockwise until the red and green bars extend as far as they can go across the bottom of the screen.
d.
Continue to twist the focus ring until the red and green bars are approximately the same length. See Figure 4-17 to view the approximate horizontal bar alignment.
Note
The red and green bars do not have to be exactly the same length; get them as close as you can.
When the bars are roughly the same length, the camera is focused. e. Step 7
Without moving the focus ring, tighten its thumbscrew.
Click the Auto Adjust button to complete final adjustment of the camera. A progress bar indicates that the progress of the adjustment. When the progress bar reaches 100 percent, the adjustment is complete. If there is sufficient light for the system to operate, the gain will be greater than 1 and less than 7 and the process completes normally. If there is insufficient light, the auto adjust procedure terminates; in this case, add more light to the room to bring the gain value below 7. Then, repeat the auto adjust procedure.
Step 8
Click Done to complete the procedure.
Step 9
Place the foam lens cover onto the camera lens.
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Attaching the Foam Lens Cover to the Camera Lens
7
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Figure 4-18
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Step 10
Replace the camera cover onto the camera cluster, then tighten the cover release screws to secure the cover to the camera. Figure 4-19
Replacing the Camera Cover
Cover release screws
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Cover release screws
Setting Up the Speakers The speakers are set up correctly you can hear sound clearly from each one. You can choose whether you want to cycle through the speakers automatically or manually. •
Click Speakers on the Hardware Setup window to select the speaker test.
•
Click Start to begin the speaker setup.
•
Click Cycle Through Speakers to have sound cycled automatically for 5 seconds on each speaker.
•
Click Manually Step Through Speakers to test sound on each speaker. Click Next Speaker to progress to the next speaker.
Troubleshooting Speakers
Use Table 4-1 to troubleshoot problems with speakers.
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Table 4-1
Troubleshooting Chart for Speaker Problems
Problem
Possible Cause
Possible Solution
No sound is heard.
Speaker cable is not connected or is only partially connected.
Check that the red and black pronged ends of the speaker cable are securely fastened under their corresponding connectors on the speaker. Check that the speaker cable is plugged into the correct receptor on the primary codec. Tug on the plug to see if it is fully plugged in. Press the plug in firmly until a click is heard.
Sound heard at wrong speaker.
Speaker cable is not connected in Check that the speaker cable is the correct connector. plugged into the correct receptor on the primary codec. Plug all speakers into the primary codec.
Sound is not synchronized with video.
—
Contact Cisco technical support.
Setting Up the Microphone The microphone is set up correctly when each microphone registers sound. You must supply sound at each microphone to complete setup. To set up the microphones for use with the CTS 1100, complete the following procedure. Step 1
Navigate to Troubleshooting > Hardware Setup > Microphones.
Step 2
Click Start to begin setup.
Step 3
Lightly tap the microphone and watch the audio meter on the corresponding display screen to see that sound registers.
Step 4
Click Stop to complete the microphone setup.
Troubleshooting Microphones
Use Table 4-2 to troubleshoot problems with microphones.
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Table 4-2
Troubleshooting Chart for Microphone Problems
Problem
Possible Cause
Possible Solution
Sound is muffled.
Something near or on the microphone is distorting the sound.
Move objects away from the microphone.
No sound registers.
Microphone cable is not connected or is only partially connected.
Check that the system is plugged in and power is on. Check that the microphone plug is firmly seated in the correct connector on the primary codec. Check that the mute light on each microphone is lit. An unlit light indicates that the microphone is not plugged in. Lightly tap the microphone to see if sound registers. Contact Cisco technical support if you are certain that the cabling is correct and power is applied to the system, but no sound registers on the microphone.
Microphone icon with red pipe displays.
Microphone is not connected.
Check that the microphone is properly plugged in.
Microphone icon with question mark displays.
One of the microphones is unplugged.
Check that the microphone is properly plugged in.
Verifying Proper Function of the Lights Each CTS 1100 has a built-in light fixture. This troubleshooting feature lets you see or change the status of the light. To test the light fixture, perform the following procedure: Step 1
Navigate to Troubleshooting > Hardware Setup > Other Devices.
Step 2
Click the Light tab.
Step 3
Click the Start radio button to begin testing the light. If the light feature is enabled, the Light State On button is highlighted. If the light feature is disabled, the Light State Off button is highlighted. Click the Light State On or Light State Off button to change the current state of the light.
Step 4
To end the test, click Stop. When you end the testing, the state of the light reverts to its default setting as specified in Cisco Unified Communications Manager.
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Verifying Proper Function of the Lights
Troubleshooting The Lights A common source of light trouble is not selecting the correct options in Cisco Unified Communications Manager. To troubleshoot the lights, perform the following steps: Step 1
Log in to the Cisco Unified Communications Manager web GUI.
Step 2
Navigate to Device > Phone.
Step 3
Find the Cisco Unified IP Phone that controls your Cisco TelePresence system by clicking Find. Click the hypertext link next to the phone that controls your Cisco TelePresence System to select it. In the Optional Hardware area, click the Auxiliary Control Unit
Note
The choices in the Optional Hardware area might differ from the choices that are shown in Figure 4-20. Figure 4-20
Auxiliary Control Unit Check Box
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Use and Care Guide Revised: September 9, 2009, OL-19695-01
Cleaning the CTS 1100 Display The display requires special consideration when cleaning. Wipe the panel surface gently using only a cleaning cloth or a soft, lint-free cloth.
Tip
You can use the microfiber cloth that is provided in the CTS 1100 assembly kit to clean the display and display bezel. The part number is 51-5266-01. If the surface is particularly dirty, wipe with a soft, lint-free cloth which has been soaked in pure water or water to which a small amount of neutral detergent has been added, and then wipe it evenly with a dry cloth of the same type until the surface is dry.
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Field-Replaceable Unit Guide Revised: February 17, 2010, OL-19695-01
This chapter describes the procedures you take to replace the field-replaceable units (FRUs) for the Cisco TelePresence System 1100 (CTS 1100) and includes the following sections: •
Finding the Serial Number Location, page 6-1
•
Complete List of Spares For the Cisco TelePresence System 1100, page 6-2
•
Replacing the Camera—Part Number CTS1100-CAM=, page 6-4
•
Replacing the Dimmer Box—Part Number CTS-LIGHT-DIM=, page 6-5
•
Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL=, page 6-6
•
Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP=, page 6-9
•
Replacing a Codec—Part Number CTS-CODEC-PRI-G2=, page 6-11
•
Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H=(3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot), page 6-12
•
Replacing the Display—Part Number CTS-DISP-65-GEN4=, page 6-14
Finding the Serial Number Location You might need the serial number of your CTS 1100 to order FRUs. The serial number is located on the lower part of the light reflector as shown in Figure 6-1.
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Complete List of Spares For the Cisco TelePresence System 1100
Serial Number Location for the CTS 1100
Serial number location
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Figure 6-1
Complete List of Spares For the Cisco TelePresence System 1100 Table 6-1 provides you with a list of all spares (Field-Replaceable Units) for the Cisco TelePresence System 1100. Table 6-1
List of FIeld-Replaceable Units for the Cisco TelePresence System
FRU Part Number
Description
CTS1100-CAB=
Cabinet for the Cisco TelePresence System 1100 (includes electrical components preinstalled in the cabinet—does not include codec)
CTS1100-CAM=
Camera for the Cisco TelePresence System 1100
CTS1100-LIGHT-STR=
Light reflector for the Cisco TelePresence System 1100 (includes lights and speaker)
CTS1300-65-BZL=
Display bezel for the Cisco TelePresence System 1100 and 1300
CTS1300-AV-EXP=
Audio/Video extension unit for the Cisco TelePresence System 1100 and 1300
CTS1300-CAB-COV=
Cabinet cover for the Cisco TelePresence System 1100 and 1300
CTS1300-LIGHT-STR=
Light reflector for the Cisco TelePresence System 1300 (includes lights and speaker)
CTS1300-SPKR=
Speaker for the Cisco TelePresence System 1100 and 1300
CTS1300-SPKR-COV=
Speaker cover for the Cisco TelePresence System 1100 and 1300
CTS1300-STRUCTURE=
Mounting bracket and hardware for the Cisco TelePresence System 1100 and 1300
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Field-Replaceable Unit Guide Complete List of Spares For the Cisco TelePresence System 1100
Table 6-1
List of FIeld-Replaceable Units for the Cisco TelePresence System (continued)
FRU Part Number
Description
CTS1300-SW-MIC=
Switching microphone for the Cisco TelePresence System 1300
CTS-CAB-AV-EXP=
Cable from primary codec to audio/video extension unit
CTS-CAB-HDMI-DVID=
HDMI-to-DVI-D cable, 3.0 meters
CTS-CAB-HDMI-HDMI=
HDMI-to-HDMI cable, 6.0 meters
CTS-CABL-DVIA-VGA=
DVI-A-to-15VGA cable, 8.0 meters
CTS-CABL-RJ45-10=
RJ45-to-RJ45 cable, 10 meters
CTS-CABL-RJ45-3=
RJ45-to-RJ45 cable, 3 meters
CTS-CABL-RJ45-6=
RJ45-to-RJ45 cable, 6 meters
CTS-CAM-TOOL=
TelePresence Camera Calibration Tool—Includes large target, small target, ruler, and easel
CTS-CAM-TOOL-G2=
TelePresence Camera Calibration Tool—Includes large target, small target, and easel
CTS-CODEC-PRI-G2=
Primary codec for the following systems: •
Cisco TelePresence System 500-47 (PID: CTS-500)
•
Cisco TelePresence System 1000 (PID: CTS-1000)
•
Cisco TelePresence System 1100 (PID: CTS-1100)
•
Cisco TelePresence System 1300-65 (PID: CTS-1300)
•
Cisco TelePresence System 3000 (PID: CTS-3000)
•
Cisco TelePresence System 3010 (PID: CTS-3010)
•
Cisco TelePresence System 3200 (PID: CTS-3200)
•
Cisco TelePresence System 3210 (PID: CTS-3210)
CTS-DATA-DISP-40=
40-inch data display
CTS-DISP-65-GEN4=
65-inch plasma display
CTS-JUMPER-CORD=
TelePresence Power Jumper Cord (cord between electrical components and the Power Distribution Unit (PDU))
CTS-LDSPKR=
Loudspeaker and speaker cable for the Cisco TelePresence Systems 500, 1100, 1300, 3010, and 3210. Note
This speaker does not work for the Cisco TelePresence System 3000 or 3200.
CTS-LDSPKR-SM=
High Fidelity Loudspeaker—All Systems except the Cisco TelePresence System 3000 and 3200—No speaker cable
CTS-LIGHT-CTRL=
Auxiliary Control Unit for the Cisco TelePresence Systems 1000, 1100, 1300, 3000, 3010, 3200, and 3210
CTS-LIGHT-DIM=
TelePresence Light Dimming Unit
CTS-LT-FX-LED-3H=
TelePresence LED Lighting Fixture for Cisco TelePresence Systems 1100 and 1300, 3.5 feet
CTS-LT-FX-LED-5FT=
TelePresence LED Lighting Fixture for Cisco TelePresence Systems 1100 and 1300, 5 feet
CTS-MIC=
Table Microphone
CTS-MIC-ARRAY=
Microphone Array
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Field-Replaceable Unit Guide
Replacing the Camera—Part Number CTS1100-CAM=
Table 6-1
List of FIeld-Replaceable Units for the Cisco TelePresence System (continued)
FRU Part Number
Description
CTS-MIC-EXT=
Microphone Extension Cable, 9.5 meters
CTS-PWR-INJ=
Power Injector
CTS-PWR-LT-LED=
Power Supply for the LED Light Fixtures for the Cisco TelePresence Systems 1100 and 1300
CTS-PWR-PDU=
Power Distribution Unit for the Cisco TelePresence Systems
Replacing the Camera—Part Number CTS1100-CAM= This section describes the steps you take to remove and replace the camera and contains the following topics: •
Required Tools, page 6-4
•
Removing and Replacing the Camera, page 6-4
Required Tools No tools are required to remove and replace the camera. For the list of tools you need to recalibrate the camera, see the “Required Tools and Accessories” section on page 4-2 in Chapter 4, “First-Time Setup.”
Removing and Replacing the Camera To remove the existing camera and replace it with a new camera, perform the following actions: Step 1
Remove the speaker cover. See Figure 3-42 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” for an illustration that shows this removal.
Step 2
Disconnect the camera cable at the processor by pressing on the connector and pulling the cables apart.
Step 3
Slide the camera forward until the slots in the metal camera bracket disengages from the grooves in the CTS 1100 assembly. See Figure 3-40 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” for more information.
Step 4
Take the new camera and slide it forward onto the camera bracket on the CTS 1100. Figure 3-40 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” shows this step.
Step 5
Connect the camera cables, using either the existing labels or the labels that you created in Step 2.
Step 6
Replace the speaker cover. Figure 3-42 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” shows this step.
Step 7
Level and recalibrate the camera by following the procedure in the “Setting Up the Camera” section on page 4-12 in Chapter 4, “First-Time Setup.”
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Chapter 6
Field-Replaceable Unit Guide Replacing the Dimmer Box—Part Number CTS-LIGHT-DIM=
Replacing the Dimmer Box—Part Number CTS-LIGHT-DIM= The dimmer box gradually brightens and dims the lights when you begin and end a conference. This section describes the procedure to remove and replace the dimmer box and contains the following topics: •
Required Tools, page 6-5
•
Removing and Replacing the Dimmer Box, page 6-5
Required Tools The following tools are required: •
8mm wrench
•
Masking or other tape (for marking cables)
Removing and Replacing the Dimmer Box To replace the dimmer box, complete the following steps: Step 1
Remove the cabinet cover by performing the following steps: a.
Gently pull the top of the cover out of the three slots at the top of the cabinet.
b.
Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover. See Figure 4-3 in Chapter 4, “First-Time Setup” for more information.
Step 2
Disconnect the cables on the dimmer box. The box is the small box that sits on top of the auxiliary control unit inside the cabinet. As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.
Step 3
Note
Remove the 6mm nuts and washers that attach the dimmer box to the auxiliary control unit; then, remove the dimmer box.
Save the nuts and washers; you use them to reattach the dimmer box.
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Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL=
Removing the Dimmer Box
206405
Figure 6-2
Step 4
Remove the new dimmer box from its packaging.
Step 5
Place the new dimmer box in its place on top of the auxiliary control unit.
Step 6
Secure the dimmer box using the screws and washers.
Step 7
Attach the cables to the dimmer box.
Step 8
Replace the cabinet cover.
Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL= The auxiliary control unit controls the lighting for the CTS 1100. This section describes the procedure to remove and replace the auxiliary control unit and contains the following topics: •
Required Tools, page 6-7
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Field-Replaceable Unit Guide Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL=
•
Removing and Replacing the Auxiliary Control Unit, page 6-7
Required Tools The following tools are required: •
8mm wrench
•
Masking or other tape (for marking cables)
Removing and Replacing the Auxiliary Control Unit To replace the auxiliary control unit, complete the following steps: Step 1
Remove the cabinet cover by performing the following steps: a.
Gently pull the top of the cover out of the three slots at the top of the cabinet.
b.
Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover. See Figure 4-3 in Chapter 4, “First-Time Setup” for more information.
Step 2
Disconnect the cables on the dimmer box. The box is the small box that sits on top of the auxiliary control unit inside the cabinet. As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.
Step 3
Note Step 4
Remove the 6mm nuts and washers that attach the dimmer box to the auxiliary control unit; then, remove the dimmer box.
Save the nuts and washers; you use them to reattach the dimmer box. Disconnect the cables on the auxiliary control unit. As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.
Step 5
Note
Remove the 6mm nuts and washers that attach the auxiliary control unit to the cabinet; then, remove the unit.
Save the nuts and washers; you use them to reattach the auxiliary control unit.
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Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL=
Removing the Auxiliary Control Unit
206404
Figure 6-3
Step 6
Remove the new auxiliary control unit from its packaging.
Step 7
Place the new auxiliary control unit in its place in the cabinet.
Step 8
Secure the dimmer box using the screws and washers.
Step 9
Attach the cables to the auxiliary control unit, using the tape markings you placed on the cables as a guide.
Step 10
Place the dimmer box in its place on top of the auxiliary control unit.
Step 11
Secure the dimmer box to the auxiliary control unit using the screws and washers.
Step 12
Attach the cables to the dimmer box.
Step 13
Replace the cabinet cover.
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Chapter 6
Field-Replaceable Unit Guide Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP=
Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP= The Audio/Video Extension Unit gradually brightens and dims the lights when you begin and end a conference. This section describes the procedure to remove and replace the Audio/Video Extension Unit and contains the following topics: •
Required Tools, page 6-9
•
Removing and Replacing the Audio/Video Extension Unit, page 6-9
Required Tools The following tools are required: •
8mm wrench
•
Masking or other tape (for marking cables)
Removing and Replacing the Audio/Video Extension Unit To replace the Audio/Video Extension Unit, complete the following steps: Step 1
Remove the cabinet cover by performing the following steps: a.
Gently pull the top of the cover out of the three slots at the top of the cabinet.
b.
Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover. See Figure 4-3 in Chapter 4, “First-Time Setup” for more information.
Step 2
Disconnect the cables on the Audio/Video Extension Unit. The box is the small box that sits on top of the auxiliary control unit inside the cabinet. As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.
Step 3
Note
Remove the 6mm nuts and washers that attach the Audio/Video Extension Unit to the cabinet; then, remove the Audio/Video Extension Unit.
Save the nuts and washers; you use them to reattach the Audio/Video Extension Unit.
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Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP=
Removing the Audio/Video Extension Unit
206404
Figure 6-4
Step 4
Remove the new Audio/Video Extension Unit from its packaging.
Step 5
Place the new Audio/Video Extension Unit in its place on top of the auxiliary control unit.
Step 6
Secure the Audio/Video Extension Unit using the screws and washers.
Step 7
Attach the cables to the Audio/Video Extension Unit using the tape marks as a guide.
Step 8
Replace the cabinet cover.
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Chapter 6
Field-Replaceable Unit Guide Replacing a Codec—Part Number CTS-CODEC-PRI-G2=
Replacing a Codec—Part Number CTS-CODEC-PRI-G2= This procedure describes the steps you perform to remove and replace a CTS 1100 codec and includes the following topics: •
Required Tools, page 6-11
•
Removing and Replacing a Codec, page 6-11
Required Tools Masking tape, or other tape to mark cables when you remove them, is required.
Removing and Replacing a Codec To remove and replace a codec, complete the following steps: Step 1
Step 2
Remove the cabinet cover by performing the following steps: a.
Gently pull the top of the cover out of the three slots at the top of the cabinet.
b.
Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover.
Power off the system by turning the power switch on the PDU inside the cabinet to the “OFF” position. The switch is located in the lower center of the cabinet.
Step 3
Remove the cables from the codec. Mark the cables we you replace them. See Figure 3-46 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” for a cable routing diagram.
Step 4
Remove the codec from the cabinet by completing the following steps: a.
Raise the spring-loaded posts on the cabinet, and turn the post counter-clockwise so that the post stays raised. These posts are directly above the codec and secure the codec to the cabinet. See Figure 3-36 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” for more information.
Step 5
b.
Slide the codec from the right to the left until you slide the codec past the spring-loaded posts.
c.
Remove the new codec from its packaging.
Install the codec into the cabinet by completing the following steps: a.
Insert the codec into the right side of the cabinet.
b.
Slide the codec from the left to the right left until the top of the codec slides past the spring-loaded posts inside the cabinet.
Note c. Step 6
In some cases, you might have to lift the posts and turn them clockwise prior to installation. Turn the posts clockwise to lower the posts and lock the codec into place.
Connect the cables you disconnected from the codec, using the tape markings you placed on the cables as a guide.
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Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H=(3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot)
Tip
Figure 3-46 in Chapter 3, “Assembling and Mounting a Cisco TelePresence System 1100” provides you with a cable routing diagram that can assist in reconnecting the cables.
Step 7
Power on the system by turning the PDU in the center of the cabinet to the “ON” position.
Step 8
In a supported Internet browser, type in the IP address of for your CTS 1100 system.
Step 9
Enter the required information at the login screen. The Cisco TelePresence Administrator window appears.
Step 10
Verify that the status of the Cisco Unified Communications Manager (seen in the lower left portion of the window) is Enabled/Up.
Step 11
Make sure that the new codec is running Cisco TelePresence Administration Software version 1.5.10 or later.
Step 12
Navigate to Troubleshooting > Hardware Setup to verify that the camera, display, speakers, and microphone are working properly.
Step 13
Perform the Auto Adjust camera setup procedure. This sets the white balance to the correct levels. See the “Setting Up the Camera” section on page 4-12 in Chapter 4, “First-Time Setup”for detailed instructions.
Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H=(3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot) This procedure describes the procedure you perform to replace the light structure and includes the following sections: •
Required Tools and Items, page 6-12
•
Removing and Replacing a Light Fixture, page 6-12
Required Tools and Items •
A 10mm wrench is required to remove the side light covers.
•
A #2 Phillips head screwdriver is required to remove the side lights.
•
A pair of wire cutters or other cutter is required to cut the cable ties for the cable bundle behind the display.
•
Cable ties are useful to re-tie the cable bundle after you replace the light fixture.
Removing and Replacing a Light Fixture Step 1
Remove the speaker cover. See Figure 3-42 for more information.
Step 2
Remove the clips that attach the posts on the bezel to the display assembly, then remove the bezel. See Figure 3-38 for more information.
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Chapter 6
Field-Replaceable Unit Guide Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H=(3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot)
Step 3
Remove the cabinet cover by lifting it upward and outward. See Figure 4-3 for more information.
Step 4
Power off the system by turning the power switch on the PDU inside the cabinet to the “OFF” position. The switch is located in the lower center of the cabinet.
Step 5
Disconnect the power and signal cables from the underside of the display.
Step 6
Using at least two people, remove the display from the display frame assembly by pulling it upward and outward. See Figure 3-32 for correct hand placement on the display when you remove it.
Step 7
If you are replacing the side lights (3.5 foot fixtures), remove the nuts that attach the side light covers to each side of the light reflector and remove the covers. See Figure 3-22 for the location of the screws to remove the side lights.
Step 8
Removing the Cable Ties from Lower Reflector Area
207435
Figure 6-5
Using wire cutters or another method, remove the cable ties that keep the light power cables together on the lower part of the reflector.
Step 9
Disconnect the power cable for the light fixture from the PDU.
Step 10
Remove the four screws that attach the light fixture to the reflector assembly, then remove the light fixture.
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Replacing the Display—Part Number CTS-DISP-65-GEN4=
Note
Route the power cable for the light fixture out through the hole in the top of the cabinet and through the rectangular slot at the rear of the display assembly.
Step 11
Attach the new light fixture to the assembly.
Step 12
Route the cable for the new light fixture through the slot at the rear of the display assembly and the hole in the top of the cabinet.
Step 13
Connect the power cord for the new light fixture to the PDU in the cabinet.
Step 14
(Optional) using cable ties, tie the power cables together on the lower part of the light reflector.
Step 15
Attach the light cover to the assembly. See Figure 3-33 for more information.
Step 16
Mount the display to the display assembly.
Step 17
Reconnect the power and signal cords to the display.
Step 18
Replace the cabinet cover to the cabinet.
Step 19
Replace the bezel. See Figure 3-38 for more information.
Step 20
Replace the speaker cover. See Figure 3-42 for more information.
Step 21
Power on the system by turning the power switch on the PDU inside the cabinet to the “ON” position.
Step 22
Replace the cabinet cover.
Replacing the Display—Part Number CTS-DISP-65-GEN4= This procedure describes how to replace the display and includes the following sections: •
Required Tools, page 6-5
•
Replacing the Display, page 6-14
Required Tools A 3mm allen wrench is required to remove and reinstall the display mounting buttons.
Replacing the Display To replace the display: Step 1
Remove the speaker cover. See Figure 3-42 for more information.
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Chapter 6
Field-Replaceable Unit Guide Replacing the Display—Part Number CTS-DISP-65-GEN4=
Step 2
Remove the clips that attach the posts on the bezel to the display assembly, then remove the bezel. See Figure 3-38 for more information.
Step 3
Remove the cabinet cover by lifting it upward and outward. See Figure 4-3 for more information.
Step 4
Power off the system by turning the power switch on the PDU inside the cabinet to the “OFF” position. The switch is located in the lower center of the cabinet.
Step 5
Disconnect the power and signal cables from the rear of the display.
Step 6
Using at least two people, remove the display from the display frame assembly by pulling it upward and outward. See Figure 3-32 for correct hand placement on the display when you remove it.
Step 7
Remove the mounting buttons from the rear of the display. See Figure 3-31 for information about the location of the mounting buttons.
Step 8
Note
Attach the mounting buttons to the rear of the replacement display using the hex screws.
Do not use power tools to attach the screws, you could overtighten the screws and damage the buttons. Tighten the screws by hand until they are hand tight.
Step 9
Mount the replacement display to the display assembly.
Step 10
Reconnect the power cord to the display.
Step 11
The rear of the replacement display will have either two HDMI connectors (see Figure 6-6) or two DVI connectors (see Figure 6-7). If the replacement display has two HDMI connectors, connect your existing signal cable to the left-most HDMI connector, as shown in Figure 6-6. If the replacement display has two DVI connectors, disconnect the existing signal cable from the codec, and connect the signal cable supplied with the replacement display to the codec (for information about where to plug the signal cable into the codec, see Figure 3-46), and to the left-most connector on the rear of the display, as shown in Figure 6-7.
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Replacing the Display—Part Number CTS-DISP-65-GEN4=
Power and Signal Connections for Displays with HDMI Connectors
208400
Figure 6-6
Codec DMP
On/Off Switch AC inlet
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Field-Replaceable Unit Guide Replacing the Display—Part Number CTS-DISP-65-GEN4=
Power and Signal Connections for Displays with DVI Connectors
208400
Figure 6-7
AC inlet Step 12
On/Off Switch
Codec DMP
Replace the bezel. See Figure 3-38 for more information.
Step 13
Replace the speaker cover. See Figure 3-42 for more information.
Step 14
Power on the system by turning the power switch on the PDU inside the cabinet to the “ON” position.
Step 15
Replace the cabinet cover.
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Replacing the Display—Part Number CTS-DISP-65-GEN4=
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A P P E N D I X
A
Cisco TelePresence System 1100 Shipping Pallet Size, Weight, and Description of Contents Revised: December 7, 2011, OL-19695-01
The following chapter provides you with the dimensions of the pallet the contains the cartons for the Cisco TelePresence System 1100 (CTS 1100). The pallet size is 87 inches x 47.75 inches x 63.125 inches (220 cm x 121.3 cm x 160.3 cm). The pallet weight is 826 pounds (375 kilograms). After unpacking, the largest carton (the carton for the light reflector) is 83 3/4 inches x 60 inches x 9 1/8 inches (213 cm x 152 cm x 24 cm). The size of the light reflector without its packaging, which is the largest system component, is 80 1/4 inches x 57 inches x 7 1/4 inches (204 cm x 145 cm x 18 cm). Each carton has a round blue label approximately 4 inches (10 cm) wide. This label has number and a carton ID. Table A-1 provides you with a list of the contents of each carton. Table A-1
Contents of Cartons by Carton Number
Carton Number
Carton ID
Description of Contents
1
CTS1100-ACC-KIT 53-3322-01
Microphones, attachment hardware (screws, washers, and other fasteners), written documentation
2
CTS-1300STRUCTURE
Mounting bracket, display mounting plate, and associated attachment hardware for the bracket and plate
3
CTS1100-CAB
Cabinet
4
CTS1100-LIGHTSTR
Light Structure
5
CTS-DISP-CTSGEN3
Display
6
CP-7975G-CTS
Cisco Unified IP Phone
7
CTS-CODEC-PRI-G2 Codec
8
CTS1300-65-BZL
9
CTS1300-SPKR-COV Speaker cover
10
CTS1300-CAB-COV
Cabinet cover
11
CTS1100-CAM
Camera cluster
Bezel
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Appendix A
Table A-1
Cisco TelePresence System 1100 Shipping Pallet Size, Weight, and Description of Contents
Contents of Cartons by Carton Number
Carton Number
Carton ID
Description of Contents
12
CTS-CAM-TOOL-G2 Large and small camera target and easel
13
CTS1100-ACC-KIT
Cable cover and cable routing guide
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A P P E N D I X
B
Region- and Country-Specific Equipment Revised: December 7, 2011, OL-19695-01
This appendix lists the equipment that is specific to countries and regions.
Asia Pacific Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-AP 37-0831-01
2
Photo
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Appendix B
Region- and Country-Specific Equipment
Argentina
Argentina Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-AR 37-0841-01
2
Photo
Australia Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-AU 37-0840-01
2
Photo
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Appendix B
Region- and Country-Specific Equipment Central Europe
Central Europe Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-CE 37-0832-01
2
Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-CN 37-0837-01
2
Photo
China Photo
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Appendix B
Region- and Country-Specific Equipment
India, UAE, South Africa
India, UAE, South Africa Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-ID 37-0838-01
2
Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-ISR 37-0842-01
2
Photo
Israel Notes
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Appendix B
Region- and Country-Specific Equipment Italy
Italy Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-ITA 37-0832-01
2
Notes
Japan Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-JP 37-0847-01
2
Notes
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Appendix B
Region- and Country-Specific Equipment
North America
North America Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-NA 37-0847-01
2
Notes
Switzerland Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-SWI 37-0843-01
2
Notes
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Appendix B
Region- and Country-Specific Equipment United Kingdom
United Kingdom Part Description
Part Number
Qty
TelePresence Power Cord
PWR-CORD10-UK 37-0831-01
2
Notes
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Region- and Country-Specific Equipment
United Kingdom
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