Phoenixtec Series Eaton Castle Ups C-1000f、c-2000f C

Transcript

Phoenixtec Series Eaton Castle UPS C-1000F、C-2000F C-3000F User Manual Thank you for choosing our product! Please follow all product warnings and instructions in this manual closely and keep this manual as a reference. Please do not operate the product before reading all safety and operating instructions carefully. Table of Contents 1. Introduction 1 1.1 System introduction 1 1.2 Exterior view of the UPS 1 1.3 Product performance 3 1.4 Safety instructions 4 Installation 6 2.1 Items to check while unpacking the box 6 2.2 Installation precautions 6 2.3 Connections 6 2. 3. Operation 11 3.1 Panel operation display 11 3.2 UPS operation modes 12 3.3 UPS operation 15 3.4 Output voltage change 17 3.5 Output short-circuit jump bypass settings 18 3.6 Capacity limit setting for the input power cord 19 Maintenance 20 4.1 Battery maintenance 20 4.2 UPS function check 20 5. Handling abnormal conditions 21 6. Description of the one-year service guarantee 23 7. Electromagnetic compatibility measuring cable and equipment configuration 24 4. Appendix Reference table for battery backup times 25 1. Introduction 1.1 System introduction The Eaton Dream Castle UPS series is an advanced online uninterruptible power supply (UPS) system, which outputs sine waves and comes with a bypass circuit to provide reliable and quality AC power source. The product can be used for a wide variety of applications from computer equipment, communication systems, to industrial automation control equipment. Due to its online design, the product is normally equipped with voltage regulator, filtering (when using grid power), and frequency drift prevention functions. When grid power is interrupted, backup batteries are used to provide continuous and uninterrupted power supply. When overload or inverter failure occurs, the UPS will switch to the bypass circuit to return to grid supply. When the overload issue is resolved, the system automatically returns to inverter status. All switches are completed within 4ms to maintain uninterrupted equipment operation. The Dream Castle UPS series features rated nominal power capacities of 1000VA/800W, 2000VA/1600W, and 3000VA/2400W. (Please refer to the electrical performance) 1.2 Exterior view of the UPS Communication interface Selection interface Output socket Input circuit breaker External battery socket Power cable ↑Fig. 1-1 Rear cover of the C-1000F 1 Communication Selection Communi- Selection interface interface cation interface interface External battery socket Output Output socket socket Input/output Input/output wiring wiring terminal terminal block block External battery Input circuit socket breaker ↑Fig. 1-2 Rear cover of the C-2000F and C-3000F 2 1.3 Product performance 1.3.1 Electrical performance specifications Load Capacity Model NO. Frequency (Hz) Input Voltage 1000VA/800W 2000VA/1600W 3000VA/2400W C-1000F C-2000F C-3000F 60 60 60 100/110/115/120Vac 100/110/115/120Vac 100/110/115/120Vac Electric current 10.0Amax 20.0Amax 30.0Amax Output Voltage Electric current 100/110/115/120Vac 100/110/115/120Vac 100/110/115/120Vac 10.0/9.1/8.7/8.3A 20.0/18.2/17.4/16.7A 30.0/27.2/26.0/25.0A * * When the input voltage is below 80Vac-55Vac (110V), the output power derates-55%. When the output voltage is set to 100Vac, the UPS output (VA) and power rating (WATT) will be reduced to 90%. * Overload capacity: The circuit will be bypassed when the load is greater than 108% and less than 150% for longer than 25 s, or greater than 150% and less than 200% for longer than 300ms. * When the C-2000F/C-3000F uses the input power cable to connect to the 15A wall socket, the 1500VA (power cord) current restriction setting must be applied on the panel switch. Note: When setting the output capacity limit to 1500VA, this figure will be used as the value for 100% load. Overload conditions are identical to the aforementioned descriptions. However, when overload continues through the bypass under the following conditions, the UPS will turn off the inverter and the bypass will terminate all output: a. Accumulates 9 min. of overload (108%-149%) within 10 min. b. Accumulates 5 min. of overload (greater than 150%) within 10 min. c. 9 min. of continuous overload (108%-149%). d. 5 min. of continuous overload (greater than 150%). 1.3.2 Product specifications Model NO. Specifications(mm) W×D×H C-1000F C-2000F C-3000F 145×355×220 190×383×318 190×433×318 Weight(kg) Net weight Total weight 12 23 28 Remarks box 13 25 30 1.3.3 EMC Item Electrostatic discharge immunity (ESD) Radiation electromagnetic field immunity (RF) Electrical fast transient burst immunity (EFT) Surge immunity (Surge) Product compliance IEC61000-4-2 LEVEL4 IEC61000-4-3 LEVEL3 IEC61000-4-4 LEVEL4 IEC61000-4-5 LEVEL4 3 1.4 Safety instructions Detailed Safety Specifications The safety procedures mentioned in this manual must be followed closely when installing/servicing the UPS and batteries. Note:  Please plug the input plug of the UPS into a socket with a circuit-breaker or protective fuse. The return line and protection switch must be installed in the input power circuit according to the max. Input currents listed in Section 1.3.1.  This product is not suitable for load equipment of large inrush currents such as electric drills, vacuum cleaners, or laser equipment, as well as half-wave rectification electric equipment such as hair dryers to ensure normal machine operation.  This UPS product contains high-voltage equipment. If you have any questions, please contact professional personnel or the customer service center to prevent electric shock and personal injuries.  The UPS product is powered by built-in batteries; its output terminal may still output voltage when the power cord is not connected.  Batteries inside the UPS vary in rated voltages. Please contact your distributor or Eaton when replacing batteries to confirm correct battery voltages before making changes.  Ground line—PVG load independent lines (green or green with yellow stripe) in compliance with the American Wire Gauge.  The aforementioned ground line refers to the line connecting the metallic body of electric equipment to the ground.  Maintenance and replacement of batteries should be handled by professionally trained UPS personnel. The product shall not be tampered with by unauthorized individuals to prevent accidents.  When replacing batteries, please ensure that the quantity, make, and model are consistent. If the customer uses authorized batteries from other makers, then he/she is fully responsible for any problems.  Exposing the battery or battery packs to fire is strictly prohibited to prevent explosion.  Do not arbitrarily disassemble or damage the battery. Battery fluid is highly corrosive and harmful to skin and eyes upon contact.  Do not short circuit the two battery terminals, which can lead to potential fire caused by high-current, high-temperature electric arcs.  Discarded batteries must be recycled by professionals. Do not dump batteries into the garbage can.  Placing magnetic objects on top of the UPS may cause data loss or damage.  This product is not suitable for certain locations, such as an unstable location (on a boat or an airplane), high-temperature and high-humidity environments, and areas with flammable gas. Please contact your supplier or our Eaton's service personnel when you have questions about the operating environment. To ensure safe and continuous UPS operation, please use the product correctly according to specifications and pay attention to the following instructions:     Power outlets or switch boxes must be installed near the UPS. Please do not open the external cover of the UPS. Load equipment requirements of the product's input/output specifications must be confirmed prior to installing the UPS. When in doubt, please confirm with your distributor or Eaton's Customer Service Center. Please do not install or power-on prior to confirming the power source specifications to prevent damaging the UPS or load equipment. Do not place the UPS in a high-temperature, high-humidity environment. Prevent liquid or objects from entering the UPS. Please keep the front, rear, and side ventilation openings of the UPS clear and keep away from direct sunlight or heat source. 4 High-voltage risks:   Precautions: The battery circuit is not isolated from the input voltage circuit; dangerous high-voltage is present between battery terminals and ground. Therefore, the presence of voltage must be checked and confirmed before repairing and servicing the product. Precautions: Even after disconnecting the input power to the UPS, its internal components are still connected to the battery's circuit, posing potential high-voltage risks. Therefore, the battery jumper must be disconnected before repairing and servicing the product. Warning: Batteries deteriorate as they age. When batteries age, they must be promptly replaced or handled by professional personnel, otherwise battery fluid may leak and become fire hazard. Regular annual battery service checks are recommended. Note: Battery capacities typically decrease as batteries age. In general, the average service life ranges between approximately 2-3 years (at approximately 25℃ room temperature); life expectancy is further reduced by frequent charge/discharge operations. User warnings: This is a Class A IT product, which may cause potential RF interference when used in residential environments. In such conditions, the user may be asked to adopt certain suitable countermeasures. Note: The C-1000F meets Class B requirements and is suitable for use in residential settings. 5 2. Installation 2.1 Items to check while unpacking the box (1) (2) (3) Unpack the UPS and visually inspect the product to check for damages which may have been caused during shipping. Please contact the distributor immediately if damages caused by product shipment have been identified. If the product needs to be repackaged for shipping or storage, please save the packing material for future use. 2.2 Installation precautions (1) (2) (3) (4) (5) The UPS must be placed in well-ventilated area and kept away from water, flammable gas, and other hazardous substances such as corrosive chemicals. The product's operating conditions must meet product specifications. The UPS shall not be placed on its side. Ventilation openings on the front, rear, and side panels must be unobstructed. Condensation may occur on the machine when disassembling/using at low temperatures. The product must be completely dry prior to installation and usage to prevent any potential malfunction or electric shock hazard. The UPS must be placed near utility input sockets (switches). When using terminal blocks for wiring the UPS input, an additional bipolar circuit breaker must be provided when installing input wiring in the building equipment for disconnecting the utility input in case of an emergency. All power sources and sockets must be connected to ground lines to ensure safety. Ordinary UPS products should not be placed close to the sea, or in high oil contamination/high humidity environments that may cause circuit board corrosion and compromise product reliability. Users with the aforementioned operating environments must contact the product supplier to have special anti-corrosion treatments performed on their UPS circuit boards (additional fee required for corrosion treatments). 2.3 Connections 2.3.1 Input/output connections (1) UPS input plug configuration Suitable sockets equipped with overcurrent protection device must be used for connecting the UPS input power line. The utility wall socket must have a capacity greater than 15A. The current of the C-2000F & C-3000F exceeds 15A, thus dedicated lines must be adopted. When dedicated lines are not available at the work site, the wall socket must have a capacity greater than 15A in order to support the product. Additionally, the panel switch must be set to the power cord mode with a maximum output capacity of 1500VA to prevent fire due to overcurrent in the power cord and socket. Connect one end of the utility input line to the UPS and the other end to the utility socket; the connection is illustrated in the following figure: 6 ↑Fig. 2-1 Input socket connection method (the C-1000F is shown in the figure) (2) The UPS output socket connection method Table 2-1 List of UPS output methods Power Model No. of output sockets (unit) Terminal block 1KVA C-1000F 4 N/A 2KVA C-2000F 4 Yes 3KVA C-3000F 4 Yes Socket output can be adopted by models C-1000F to C-3000F; simply plug the load power line to the output socket of the UPS. However, the load must not exceed the total rated output capacity and a single socket must not exceed the maximum socket current (please refer to the output socket labels for each model). Specific wiring methods are shown in the following diagram: ↑Fig. 2-2 C-1000F to C-3000F output socket connection methods (3) UPS input and output terminal block connection methods In addition to using socket outputs, the C-2000F/C-3000F model also offers the terminal block output method. When output current exceeds 10 A, terminal blocks are recommended for wiring the loads. The wiring procedure is shown in the following steps: (1) (2) (3) Remove the terminal block cover. For wiring, use AWG12 or 2.5mm2 wires for the C-2000F, and AWG10 or 5.5mm2 wires for the C-3000F. After wiring is completed, please verify if all connections are secure. 7 (4) Reinstall the terminal block cover. ↑Fig. 2-3 Input and output terminal block connection methods for the C-2000F/C-3000F Warning: If you are not a professional electrician, please do not use the terminal block to wire the load to prevent electric shock. 1. UPS input/output terminal block wiring error will result in UPS malfunction/failure. Such as reversing the input L-N as well as INPUT and OUTPUT wiring errors. Please verify that all wires are connected properly before turning on the utility power. UPS terminal block L-N-G voltage confirmation method. L-N & L-G are normally 120Vac power supply systems and N-G is less than 5Vac. When N-G > 5Vac or when the power status cannot be determined, 2. 3. - Please have a qualified electrician to check the power system to prevent leakage or other safety hazards. 8 2.3.2 UPS external battery connection The battery connection program is extremely important. Failure to follow the program may cause the battery to short circuit and explode or lead to electric shocks. Therefore, please proceed by following the steps listed below very closely: (1) First, confirm that the voltage of the battery pack matches the voltage of the UPS model (36VDC for C-1000F, 72VDC for C-2000F, and 96VDC for C-3000F). (2) First, make sure the battery case is switched off and take out the battery connection wire included as part of the battery box accessories. The wire needs to be connected to the UPS on one end and the battery case on the other, then switch on the battery case. (3) When not using the battery connection line in the standard battery case to establish a direct connection, please first attach the battery connection line to the battery (never connect to the UPS first to prevent electric shock and short circuit). Connect the red line to the battery's positive (+) terminal, the black line to the battery's negative (-) terminal, and the yellow-green line to ground. (4) Plug the battery connection line into the external battery socket on the back panel of the UPS to complete the external battery connection. ↑Fig. 2-4 Connection between the UPS and the standard battery box Note: The battery connection cable is a standard accessory of the external battery box. The battery connection cannot be extended indefinitely, otherwise the normal operation of the UPS will be affected. 9 2.3.3 Connecting the communication lines (1) ** Communications interface connector (RS232 Port) The RS-232 serial communication interface uses the computer-compatible 9 pin, D type communication interface connector; it can be used to connect to the WinPower free monitoring software provided by Eaton to monitor the UPS. The software can monitor the UPS input power and work status, as well as set the On/Off time and perform the battery test. A standard version of the WinPower monitoring software can be downloaded from Eaton's company website free or charge. Communication Selection interface interface ↑Fig. 2-5 Communication interface and smart card slot selection (2) a. b. c. d. Selection interface (smart card slots) Smart card slots: Any one of the following optional accessories can be installed: AS400 card, SNMP card, USB card, or CMC card AS400 card: The UPS can be managed directly by using the monitoring function with the AS400 dry contact. SNMP card: Setting the On/Off timer as well as self-test functions can be done remotely via communicating with the background monitoring computer through the SNMP (USHA) card. CMC card: The RS485 centralized monitoring card is mainly used for long-distance and addressed parallel multi-card centralized monitoring interface. USB card: Able to connect to a computer through the USB interface and monitor the product's status through the WinPower monitoring software; available functions include monitoring UPS input power source and current working status, as well as control the On/Off timer or perform self-tests. Note: １.Please remove the cover of the smart card slot before installing the optional card. ２.Please contact Eaton's Customer Service Department if you have any questions related to the aforementioned interface. 10 ３. Operation control 3.1 Operating the panel display 3#: Load/battery capacity indicator 4#: Load/battery capacity indicator 2#: Load/battery capacity indicator 1#: Fault indicator 5#: Load/battery capacity indicator 6#: Load/battery capacity indicator 7#: Bypass indicator 9#: Inverter indicator 8#: Main power indicator 10#: Battery indicator On/Off Function key A glowing indicator light is An indicator that is Off is represented by a signal represented by an empty filled with color; signal ↑Fig. 3-1 Description of indicator lights on the operation display panel 3.1.1 On/Off switch Main functions of the On/Off switch are: (1) On: Press and hold the On/Off switch for at least 1 second to turn the product on. (2) Off: When the UPS is operating under utility or battery modes, hold the power button for at least 1 second to shut the UPS off. 3.1.2 Function key Main functions of the Function key are: (1) Battery test: Under utility mode, hold the Function key for at least 2 seconds to start the battery test. (2) Mute under battery mode: Hold the Function key for 2 seconds to mute warning sounds under battery mode; press and hold for at least 2 more seconds to reactivate the warning sounds. Note: The mute function for the Function key can only turn off warning sounds under battery mode, it does not mute other UPS error alarms. (3) Function key + On/Off button: Configures output voltage, short circuit bypass, and output current restrictions. 11 3.1.3 LED indicators Include the fault indicator, load/battery capacity indicator, bypass indicator, utility (mains) indicator, inverter indicator, and battery indicator. Table 3-1 Description of LED indicators Panel Name of indicator Color Description indicator The UPS is experiencing abnormal conditions 1# Fault indicator Red when this indicator is lit Load/battery capacity 2# Orange indicator Load/battery capacity 3# Green Represents the load or battery capacity indicator １. Represents only the load capacity under Load/battery capacity 4# Green utility/bypass modes; acts as a load indicator. indicator ２. Represents only the battery capacity in battery Load/battery capacity mode; acts as the battery capacity indicator. 5# Green indicator Load/battery capacity 6# Green indicator A glowing indicator represents the load is directly 7# Bypass indicator Orange power by the utility 8# Main power indicator Green The utility input is normal when the indicator is lit A glowing indicator represents that the load is 9# Inverter indicator Green powered by the utility or battery through the inverter A glowing indicator indicates that the load is 10# Battery indicator Orange powered by the battery 3.2 UPS operation modes Operation modes for the UPS can be divided into utility, battery, and bypass modes. 3.2.1 Utility mode The operation panel's indicators are shown in the following figure. Under utility mode, the utility and inverter indicators will light up and the load indicator will also light up according to the load capacity connected. (1) A flashing utility indicator represents reversed neutral and live lines or ungrounded earth line; the UPS is still operating under utility mode; A simultaneously lit battery indicator means that the utility voltage or frequency has exceeded the normal range; the UPS is already operating under battery mode. On/Off Function key ↑Fig. 3-2 Indicator lights under utility mode (2) When load capacity exceeds 100%, the buzzer beeps once every half a second as a reminder of excessive load. Unnecessary load must be removed individually until the load is below 90% in order to clear the machine's overload status; otherwise the input protector will disconnect and terminate output after experiencing an extended overload period. (3) A flashing battery indicator indicates that the battery is not connected to the UPS or the battery voltage is too low. In this condition, check the battery connection and hold the Function key for 2 seconds to perform the battery test. If the connections are correct, then the cause may be battery error or aging. Please refer to the troubleshooting chart. 12 Note: When connecting to a generator, please follow the steps below Start the generator, connect the generator output power source to the input terminal of the UPS after the generator's operation is stable (must confirm that the UPS carries no load), start the UPS according to the boot procedure and connect/turn on each load individually after the UPS is turned on. A capacity twice that of the UPS is recommended for selecting the generator capacity. 3.2.2 Battery mode The operating panel indicators under battery mode are shown in the following diagram. In this mode, battery and inverter indicators are lit; If abnormal utility is connected, the utility indicator will flash at the same time. The battery capacity indicator will light up according to the size of the battery capacity and display the capacity during the backup period. (1) When running under battery mode, the buzzer beeps once every 4 seconds. When the Function key is held for at least 2 seconds during this period, the UPS mutes the beeping function and the buzzer stops its beeping. Hold the Function key for at least 2 seconds again to reactivate the alarm function. On/Off Function key ↑Fig. 3-3 Indicator lights under battery mode (2) Once battery capacity is reduced, the number of battery capacity indicator lights will also decrease. When the battery voltage decreases to the warning voltage, the buzzer will beep once every second as a low-battery reminder. When the low battery warning is activated, all load equipment must be shut down one-by-one immediately. (3) The UPS battery test can be used to check whether the battery backup function is normal. Note: Do not directly disconnect the utility when performing the battery backup function test to prevent output cutoff during abnormal battery conditions. 13 3.2.3 Bypass mode WinPower can be used to configure the UPS to operate in bypass mode. The operation panel indicators under bypass mode are shown in the following diagram, in which the utility and bypass indicators are lit and the load indicator will light up based on the load capacity connected. Under bypass mode, the UPS will emit a warning sound once every 2 minutes to remind the user that the UPS is powered off and the output power supply is in bypass mode. (1) A flashing utility indicator represents that the utility voltage or frequency has exceeded the normal range, or reversed utility neutral and live lines or ungrounded earth line (when L and N detections are turned on). (2) The descriptions for other panel indicator lights are identical to the utility mode. (3) When working under bypass mode, battery backup and voltage regulator functions are not provided. Note that the load is directly powered by the utility system and filtered through the UPS. During a utility line hit, the line hit will also affect the UPS output; therefore, please switch on the UPS to utility mode according to the startup instructions. On/Off Function key ↑Fig. 3-4 Indicator lights under bypass mode 14 3.3 UPS operations 3.3.1 Power On/Off operations Note: Although the battery is fully charged before shipping, the amount of power stored within decreases during transportation and storage operations. At least 24 hours of charging is recommended prior to using the UPS for the first time to activate the battery and ensure the battery has sufficient backup time. (1) Startup operations: Startup operations are divided into: Utility-connected UPS startup and utility-disconnected UPS DC startup. a. Utility-connected UPS startup: After completing UPS self-testing when connected to the utility, hold the power button for at least 1 second to turn on the machine. The UPS will perform a series of self-inspections during startup. During this process, all load/battery capacity indicators on the panel will light up and successively turn off from left to right. After a few seconds, the inverter indicator will light up, indicating that the UPS is operating under utility mode. When the utility fails, the UPS will operate under battery mode. b. Utility-disconnected UPS DC startup: When utility input is not available, hold the power button for at least 1 second to turn on the UPS. During startup, the UPS carries out identical operations as utility-connected startup, except that the battery indicator lights up instead of the utility indicator. (2) Shutdown operations: Shutdown operations are divided into utility and battery modes. a. UPS shutdown under utility mode: Hold the power button for at least 1 second and the UPS will shutdown and turn on the bypass indicator; this enables the UPS to operate in bypass mode and retain an output source. To turn off UPS output, disconnect the UPS utility input; all load/battery capacity indicators on the panel will successively turn off and the UPS will output no more voltage. b. UPS shutdown in battery mode: Hold the power button for at least 1 second to turn off the UPS; this will successively turn off all load/battery indicators displayed on the panel and turn off all voltage output. (Note: Always make sure to turn off the load before turning off the machine) 3.3.2 Battery test operations During normal UPS operation (the utility indicator is always on), the user can manually activate the battery test to check battery conditions. The battery test can be activated by using the following methods: (1) By using the Function key Under utility mode, hold the Function key for at least 2 seconds until you hear a beep. LED Indicators #7-#10 will flash repeatedly and the UPS will change to battery mode to perform the battery test. The default battery test duration is 10 seconds. If the battery fails during self-test, the UPS will automatically switch to utility mode. (2) By using the computer monitoring software. The battery test can also be activated through a computer monitoring software (such as WinPower), a timer can also be set for the UPS to automatically execute the battery test. 15 3.3.3 LED displays and warning sounds Item 1 2 3 4 5 6 7 8 9 10 11 Working status 1＃ 0%-35% load 36%-55% load 56%-75% load 76%-95% load 96%-105% load 0%-25% battery capacity 26%-50% battery capacity Battery 51%-75% battery operating capacity mode 76%-100% battery capacity 100% battery capacity Bypass operating mode 2# Utility operating mode ● ● 3# Panel indicator 4# 5# 6# 7# ● ● ● ● ● ● ● ● ● ● ● ● ● ● 8# 9# ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ↑ ● ↑ ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ↑ ↑ ↑ ↑ ● ● ● ● ● ● ● ● ● ● ● ↑ ● ↑ ↑ ↑ ↑ ↑ ↑ ● ↑ ↑ ★ ● ● ● ● ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ★ ↑ 22 Overloaded utility operating mode switched to bypass Utility failure Overloaded battery operating mode warning Output cutoff under overloaded battery operating mode Overheated Abnormal inverter Abnormal BUS voltage Overvoltage in charger output Abnormal battery voltage Reversed neutral and live utility input lines or ungrounded earth lines Charger damage 23 24 Output short circuit Abnormal fan operation ● ● ● ● 25 Overloaded utility operating (limited capacity of 1500VA) mode output cutoff Battery damage ● ● 12 13 14 15 16 17 18 19 20 21 26 ● ● ● ● ↑ ● ● ↑ ↑ ● ↑ ↑ ↑ ↑ ↑ ↑ ● ● ● ↑ ● ● ↑ ↑ ↑ ●：The LED indicator is always on; ★ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ★：The LED indicator is flashing; ↑：LED indicator display or warning sounds depend on other conditions. 16 ↑ Beeps twice per second Extended beep Extended beep Extended beep Extended beep Extended beep ↑ Beeps every two minutes Beeps once per second Extended beep Beeps once per second Extended beep ★ ↑ ● ↑ N/A N/A N/A N/A N/A Beeps once per second Beeps once every four seconds Beeps once every four seconds Beeps once every four seconds Beeps once every four seconds Beeps every two minutes Extended beep ★ ↑ Description of LED indicators: Warning sound 10# 3.4 Output voltage change UPS output voltage may be set to 100, 110, 115, and 120VAC (200, 208, 220, 230, and 240VAC for the 220V system). The factory default is 110VAC (or 220V). To change the output voltage setting, use the buttons on the panel to configure the output voltage by following the steps listed below: Note: During configuration, the Function key must be pressed down until settings are complete before it can be released. (1) First, confirm that normal utility is connected to the UPS, shut off the UPS and switch to bypass output status. (2) Simultaneously hold the power button and the Function key for at least 5 seconds until a scrolling load signal appears from right to left and the buzzer makes a beep sound, release the power button (do not release the Function key) to show the signal indicating the current output voltage. (3) Hold the power button for 1 second and release after one warning beep. The panel load indicator will change and display the signal for the current output voltage. (4) Repeat step (3) (press the power button again; for example, hold for 1 second→release→hold for 1 second→release) until the position of the LED signal in the load/battery capacity bar agrees with the required voltage (as shown in the following diagram) and then release the Function key. The configuration process is complete when the scrolling signal reappears in the LEDs and the buzzer beeps once again. Bar display signal (lit) 2# 3# 4# 5# 6# Represents 110-V series output 120VAC 115VAC 110VAC 100VAC voltage configuration Represents 220V series output 240VAC 230VAC 220VAC 208VAC 200VAC voltage configuration On/Off Function key ↑Fig. 3-5 Output voltage change (5) After completing output voltage configurations, start the UPS normally to operate in utility mode and measure/confirm whether the voltage at the output socket is the selected voltage specification. 17 3.5 Output short-circuit bypass setting (A) Default settings and definitions for output short-circuit bypass: The output short-circuit bypass is initially disabled, meaning that the UPS directly cuts off outputs without switching to bypass during output short circuits when the UPS started up in the utility mode. When the setting is changed to enable, the UPS will switch to bypass output and enable protection through the input protective component when output short circuit is encountered. Note: During configuration, the Function key must be pressed down until settings are complete before it can be released. (B) Methods to disable and enable output short-circuit bypass: (1) When the UPS operates under the power-off-bypass mode, simultaneously hold the power button and the Function key for 10 seconds until the scrolling signal appears in the load/battery capacity indicator, and the buzzer beeps once every second for half a second continuously before releasing the power button (do not release the Function key), to enter the output short-circuit bypass configuration (disable/enable). (2) When flashing, LED indicators #5 and #6 for load/battery capacity represent short-circuit bypass is enabled. (3) If LED indicators #3 and #4 for load/battery capacity are flashing,  represents short-circuit bypass is disabled. On/Off Function key ↑Fig. 3-6 Output short-circuit bypass configuration (4) Hold the power button for 1 second and release it after hearing one beep. The indicator will alternately flash Signals #3 and #4 or #5 and #6. Releasing the Function key when Signals #5 and #6 are flashing will enable the short-circuit bypass settings, and releasing the Function key when Signals #3 and #4 are flashing will disable the short-circuit bypass settings. Release the Function key to select the desired mode (lit signals) to complete the configuration. (LED indicators #3 and #4 or #5 and #6 will flash alternately in 4-second intervals) 18 3.6 Input socket connection power cable capacity limit setting This takes into account users who will plug the input power cord directly into a 15A wall socket. A current exceeding the rated 15A of the socket can lead to burnt sockets and fire hazards. Therefore, when connecting the input power line to a wall socket <15A, the output current limit must be properly configured to restrict the maximum output to within 1500VA (the default setting is unrestricted). When output exceeds this capacity limit, the UPS will generate overload warnings and take necessary actions. Note: １. When users need to use the input power cord, a >15A power cord must be used otherwise the input power line may catch fire. ２. During configuration, the Function key must be pressed down until settings are complete before it can be released. (A) When checking the setting status on capacity restriction, please follow the steps below: (1) While under power-off-bypass mode, press the power button and the Function key simultaneously for 2 seconds until the status indicator appears on the panel, then release the power button (do not release the Function key). (2) When LED indicators #2 and #3 are lit, the maximum output capacity is limited to 1500VA. (3) When LED indicators #4 and #5 are lit, the UPS is in normal output setting without a maximum capacity restriction. On/Off Function key ↑Fig. 3-7 Setting the input power cord capacity limit (4) After releasing the Function key, the output current status indicator disappears. (B) Please follow the following steps to change settings: (1) When the UPS is under the power-off-bypass mode, simultaneously hold the power button and the Function key for 2 seconds, then release the power button (do not release the Function key) when the status indicator appears on the panel. (2) Hold the power button for 1 second; release it after you hear a beep. The power button can be pressed repeatedly until the desired status appears on the status indicator. (3) Release the Function key when the desired status appears to complete the configuration. 19 ４. Maintenance 4.1 Battery maintenance The battery is an important part of the UPS system. A battery's service life depends on the ambient temperature and number of discharges. High-temperature operation and long discharges will both shorten a battery's service life. (1) The standard built-in battery is a sealed, maintenance-free lead-acid battery. When connected to utility, the UPS will continue to charge the batteries regardless if it's on or off. (2) Batteries should operate in an environment between 15℃ and 25℃. (3) When the UPS is left unused for an extended period, it should be charged for no less than 12 hours once every 3 months. (4) Under normal usage conditions, batteries should be charged and discharged once every 3 to 6 months; they should be charged immediately following a discharge. When used in high-temperature environments, the battery should be charged and discharged once every 2 months. Each charge for a standard UPS must be no less than 12 hours. (5) Batteries should not be replaced individually; please follow instructions provided by the battery supplier when changing the batteries. (6) Under normal circumstances, a battery service life is generally 2 to 3 years. Batteries must be replaced early when they are showing signs of aging and reduced capacities. Battery replacements must be performed by professional personnel. Note: １.The UPS must be turned off and disconnected from the utility prior to battery replacement. Metallic objects such as rings and watches must be removed first. ２.Screwdrivers with insulated handles must be used. Do not place tools or other metallic objects on the battery. ３.Never short the positive and negative battery terminals or make reverse connections. 4.2 UPS function check During routine maintenance, a function check must always be performed; main aspects include the following: (1) Check the working condition of the UPS: No faults are displayed under either utility or battery mode (2) Check the switching between UPS operation modes: Disconnect the utility input to simulate power outage. The UPS should switch to battery supply mode and continue to operate normally; then reconnect the utility input and the UPS should switch back to utility mode. Note: Please perform the battery test for this utility cut-off test to confirm normal battery conditions. (3) Check the LED indicators of the UPS: In the aforementioned testing process, check whether the indicator signals of the UPS are consistent with the actual operating mode. 20 ５. Handling abnormal conditions When your UPS is experiencing abnormal conditions, please troubleshoot the problem by following the steps listed in the table below. If the problem persists or cannot be resolved, please contact your supplier or Eaton's service staff. Table 5-1 UPS Troubleshooting Chart: Error Fault indicator #1 and #6 are lit, and the buzzer is releasing an extended warning sound Fault indicator #1 and #5 are lit, and the buzzer is releasing an extended warning sound Fault indicator #1 and #4 are lit, and the buzzer is releasing an extended warning sound Fault indicator #1 and #3 are lit, and the buzzer is releasing an extended warning sound LED indicator #8 for the mains is flashing Fault indicator #1 and #2 are lit, and the buzzer is releasing an extended warning sound Fault indicator #1, #2, and #6 are lit, and the buzzer is releasing an extended warning sound Fault indicator #1, #2, and #5 are lit, and the buzzer is releasing an extended warning sound LED indicator #10 for the battery is flashing LED indicator #1 is lit, LED #10 for the battery is flashing, and the buzzer is beeping once per second The utility is connected properly but unaccepted by the UPS A battery's discharge time is shorter than the standard period Cause The UPS shuts down due to internal overheating The UPS shuts down due to an internal error Recommended steps Confirm that the UPS is not overloaded, the ventilation openings are not blocked, and the indoor temperature is not too high. Wait for 10 minutes for the UPS to cool down then restart the machine; please contact your supplier if these steps failed to resolve your problem Please contact your supplier The UPS shuts down due to an internal error Please contact your supplier UPS charger failure Please contact your supplier Utility voltage or frequency exceeds the UPS input range (the UPS beeps twice per second during startup) When neutral and live lines are wired in reverse, the UPS will beep once every two minutes Battery mode overload or faulty load equipment At this time, the UPS is operating under battery mode. Please turn off load equipment and check to make sure that the utility voltage and frequency are within the permitted range of the UPS Recheck the neutral and live utility connections Abnormal UPS cooling fan Please contact your supplier Short-circuited UPS output Remove all UPS output loads and shut off the machine. Check whether the load equipment is faulty or short-circuited. Reboot the UPS under unloaded condition and contact your supplier if the problem persists Insufficient battery voltage, the battery is disconnected, or the battery fuse is blown UPS charger failure If the inspection shows that the UPS battery is connected properly, then the battery may be damaged. Please contact your supplier Please contact your supplier A disconnected protective UPS input circuit breaker Please contact your supplier The battery is not sufficiently charged UPS overload Keep the UPS connected to the utility for at least 12 hours to recharge the battery Check the load capacity and remove any unnecessary load equipment Please contact your supplier to replace the battery Aging battery and declining Turn off unnecessary loads and check whether load conditions are normal 21 After pressing the power button, the UPS failed to start capacity The power button is not pressed long enough Internal UPS error The power button must be held down for at least 1 second to start the UPS Please contact your supplier When you need to report malfunctions to Eaton's customer service staff, please record and report the following information.  UPS model No., product serial No., and the date of malfunction.  A full description of the problem (including panel indicator display, buzzer sounds, power conditions, and load capacity) 22 ６. One-year service warranty 6.1 Starting from the date of purchase, the warranty provides a one-year free maintenance service. 6.2 When you make the purchase, please obtain a warranty card from the distributor or fill out the date of purchase and obtain a stamp from the store to become eligible for our services. 6.3 Eaton will charge a material fee for any of the following conditions during the free warranty service period.  After purchasing the product, malfunction and damage caused by transporting, relocating, or dropping the product.  Damages caused by unavoidable natural disasters or human error.  Damages caused by misuse, abuse, sabotage, poor environmental conditions, or failure to comply with the specified power voltage or supply.  Damages caused by unauthorized product disassembly, repairs, modifications, or component attachment by a third-party; Eaton maintains the right to refuse performing repair work on such products. 6.4 After the warranty period is expired, you can still enjoy Eaton's comprehensive after-sales services by showing your warranty card; however, material and service fees are required. 6.5 Please keep this warranty card in a safe and convenient location, or use the product's date of manufacture as the original date of purchase if the warranty card is lost or cannot be provided. 6.6 Some UPS models in this series belong to Class A IT products and can cause RF interference when used in residential environments. In such conditions, the user may be asked to take appropriate measures. Product serial number Dealer's stamp Name of the user/company Telephone Date of purchase Manufacturer, country and year of manufacture: Please refer to the information labeled on the box. 23 ７. Electromagnetic compatibility measuring cable and equipment configuration Measured cables and equipment configuration: Non-metallic testing bench The rear edge of the UPS must align with the rear edge of the testing bench 0.8m away from Load the ground Reference 4 Reference 3 Reference 2 Reference 1 Reference 3 Connected to 0.4m (vertically) from the the ground reference ground surface surface Components Reference ground surface Warning: This is a Class A product. In a residential environment, this product may cause RF interference for which the user may be asked to adopt additional measures. Note: The C-1000F meets Class B requirements and is suitable for use in residential settings. Do not extend the output power cable to over 10m in length which may cause electromagnetic interference. 24 Appendix. Reference table for battery backup times Remarks: １. A rough estimate of the discharge time at 25℃ (min.). Aging batteries have reduced discharge times. A battery replacement is recommended every 2 to 3 years. ２. Please ask your dealer regarding other non-standard discharge times. Note: Please stop using aged batteries otherwise battery fluid may leak and become fire hazard. Battery backup time at an output load ratio of PF=0.8 Load ratio (linear load) 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% C-1000F 85.1 47.8 28.8 19.8 14.9 11.2 8.71 6.76 5.57 5.00 C-2000F 85.3 46.8 28.0 19.5 14.8 11.1 8.75 7.1 5.75 5.00 C-3000F 83.7 43.1 25.2 17.4 12.8 9.31 7.33 5.77 4.91 4.00 C-2000F 90.0 51.7 32.9 23.5 17.7 13.9 10.6 8.75 7.29 5.94 C-3000F 85.0 48.9 28.8 20.1 15.3 11.7 9.00 7.33 5.88 5.12 Battery backup time at a relative output load ratio of PF0.7/PF0.8 Load ratio (linear load) 10%/8.8% 20%/17.5% 30%/26.3% 40%/35.0% 50%/43.8% 60%/52.5% 70%/61.3% 80%/70.0% 90%/78.8% 100%/87.5% C-1000F 90.0 52.4 34.4 24.1 17.9 13.9 10.7 8.71 6.99 5.77 25 伊頓飛瑞慕品股份有限公司 EATON PHOENIXTEC MMPL CO., LTD 臺北市內湖區新湖三路 93 號 Tel :(02)6600-6688 Fax :(02)6606-8703 614-06449-04 www.eaton.tw/powerquality Taichung: (04)2328-1480 Kaohsiung: (07) 334-9119 26 Service Hotline: 0800-011912