Transcript
Connect. Communicate. Collaborate.
Phone System
3CX Phone System for Windows Break free with a software-based IP PBX for Windows Break free from expensive proprietary
3CX Phone System for Windows is
phone systems and move up to an
an award-winning IP PBX that
open standard IP PBX that increases
completely replaces your proprietary
productivity of employees and IT
PBX, supports standard SIP soft/hard
staff and costs much less. Evolve
phones from any vendor, VoIP service
your communications by enabling
providers and VoIP gateways to
employee mobility: Calls can be made
connect traditional PSTN lines. Add
and answered seamlessly from outside
extensions or lines by adding standard
the office and voice mail and faxes
SIP telephony equipment and save on
received via email. Globalize your
consultants’ fees because of 3CX’
business
by connecting branch
easy to use web-based administration.
offices and re-directing local customer
Overcome the limitations of outmoded
service numbers via the internet to
hardware-based PBX systems, reduce
your phone system at negligible cost.
costs significantly and add advanced communications features that will make your company more efficient and competitive!
Unified Communications Enhance productivity with unified messaging and presence 3CX Phone System for Windows
3CX includes a fax server that is
delivers Unified Communications
able to route incoming faxes as PDFs
technology by unifying voice mail, fax
to email. Users can send faxes from
and email; as well as providing
existing fax machines or by using a
presence information.
3rd party T38 capable fax server software.
With 3CX, employees can easily see the presence of other users and
With 3CX, businesses save time and
avoid unnecessarily making or
money as they can forget about fax
transferring calls. Presence is
machines and extra telephone lines.
displayed in any standards-based IP phone, as well as in 3CX Assistant
.
and the MyPhone user portal. Furthermore, 3CX unifies voice mail and faxes with email by delivering them to the user’s inbox.
1. Presence – eliminate expensive telephone tag 2. Voice mail – receive voice mail in your inbox 3. Fax – receive faxes as PDF files
Freedom to the User Boost mobility and allow staff to tele-work 3CX gives total freedom to the user,
This way, crucial calls are never
by enhancing mobility and allowing
missed, and there is no need to give
staff to work remotely.
out personal mobile numbers when out of the office.
3CX Phone System includes a webbased user portal that gives extension
3CX is the only IP PBX to include a
users complete mobility and
free Windows VoIP phone that can be
independence. Users can configure
used in or out of the office. 3CX soft
extension preferences using a web
phone and the traditional hardware
browser without help from IT staff.
phone can be used at the same time
Call forwarding rules can be created
using the same credentials. For
based on time received, caller ID and
example, the hardware phone can be
type of call. For example, calls outside
used when at the office, but when at
their own working hours can be
home or on the road it is very easy to
routed to voice mail. Important calls
switch to the soft phone and remain
can be forwarded to a mobile based
connected to the company’s phone
on the caller ID.
system.
1. User Portal – Configure your own extension preferences easily and from anywhere 2. 3CXPhone – Stay connected to the office wherever you are 3. Advanced forwarding rules – Set-up by caller ID, time and type of call
Freedom to the Network Manager Manage the phone system via 3CX’ web-based console With 3CX, network managers break
It is easier to manage and control and
free from the archaic user interfaces
you do not need to learn how to
of conventional PBXs and from the
update and troubleshoot an obscure
traditional PBX vendor. With the
home-made Linux version. Software-
intuitive web-based console,
based scales a lot better too: Just add
administrators can easily create
more phones and lines as you go
extensions
along, without being limited by the
and
make
PBX
configuration changes, without
ports or processor on the appliance.
needing the PBX vendor. Because 3CX Phone System is just another
You can install 3CX on an existing
Windows server application, it is easy
server or virtualize it and eliminate
to manage too: It can be monitored
extra hardware, energy and
just like any other Windows server
management costs. You can easily
application using your existing
backup your PBX to a disk and restore
network monitoring package. 3CX is
on another machine in case of
completely software-based and this
hardware failure - an impossible task
has many advantages over a
when an appliance breaks down.
traditional PBX or an IP PBX appliance.
1. Web-based Management Console - Access the phone system from anywhere 2. Virtualize - Save on hardware, energy & administration costs 3. Monitor - Monitor events & performance of PBX like any other server application
Freedom of Choice Tested interoperability with leading SIP hardware & VoIP providers 3CX has completed interoperability
Berofix, Patton, Grandstream and
testing with leading industry VoIP
Sangoma; and 3CX ships with ‘out of
hardware providers of SIP Phones and
the box’ configurations for the leading
VoIP Gateways, giving businesses
models.
total vendor independence and Leverage low call costs by using 3CX
freedom of choice.
with popular VoIP
Providers
are
worldwide and benefit from 3CX ‘out
interoperable with 3CX including:
of the box’ configurations. Or use the
Aastra, Linksys, snom, Cisco,
3CX Gateway for Skype to make and
GrandStream, Polycom, Siemens and
receive calls to Skype users at no
X-Lite.
charge.
Many leading SIP
Phones
3CX can automatically
configure most SIP phones with the appropriate extension settings.
3CX has a global network of over 1,000 3CX Partners who provide
VoIP Gateways that
seamlessly
interoperate with 3CX include:
businesses with fully integrated, costeffective VoIP solutions and top grade support.
1. SIP Phones – Automatic configuration of popular SIP Phones 2. VoIP Gateway – Continue to receive and make calls on your existing phone lines 3. VoIP Providers – ‘Out of the box’ configurations for leading VoIP providers worldwide
Break away from the cryptic and limited phone interface Finally an easy way to use your phone from Windows with 3CX Assistant! 3CX Assistant is a windows desktop
3CX Assistant works in tandem with
utility that offers extension users an
any IP phone, 3CXPhone (soft phone)
easy way to transfer, divert, launch or
or even analog phones! If using a
park calls, via drag and drop rather
hardware IP phone, the call will be
then via a cryptic phone interface. You
set-up to the IP phone.
can view status of other colleagues and avoid ‘voice mail tag’ and
3CX Assistant also integrates with
unnecessary phone calls. Launch calls
Microsoft Outlook, Salesforce.com
by double clicking on an extension,
and other CRM systems to allow
selecting a contact from the
launching of calls and call journaling.
phonebook or by highlighting a
Caller ID can be matched to a contact
number on a web page and hitting a
record to automatically identify the
function key.
caller.
Managers can monitor phone line &
All extension users also have access to
call queue status. A handy instant
the web-based 3CX MyPhone portal,
message feature allows you to send
where they can view call history,
text messages to other users
manage voice mails, phonebooks and more.
1. 3CX Assistant – Manage your phone from your desktop, not a cryptic phone keypad! 2. Microsoft Outlook – Launch calls from Microsoft Outlook or other popular CRM systems 3. Instant messaging – Communicate with colleagues via text chat
Save on Costs with 3CX Say goodbye to expensive expansion modules and costly phone bills! 3CX Phone System for Windows
Further savings come from connecting
is much cheaper than a traditional
branch offices with 3CX’ Bridges, so
phone system. The initial purchase
that all inter-office calls are set-up as
cost and the expansion cost are both
internal calls and therefore free. Also,
much lower compared to a proprietary
integration of remote workers is easy
PBX, and with 3CX you also save on
with 3CX’ Tunnel, boosting mobility
maintenance fees from vendors.
and resulting in savings from teleworking possibilities.
Unlike appliances, 3CX can scale to almost unlimited capacity because it
3CX P hon e Sy stem inc lu d es
can leverage modern server hardware.
enterprise-level
features
as
standard. Businesses do not need to With 3CX, businesses can also use
pay extra for advanced features or
VoIP Providers & Skype to save on
add-ons, as these are incorporated in
international calls and to terminate
the software: inbuilt fax server, digital
international customer service
receptionist, paging/intercom,
numbers on the local IP PBX.
integrated voice mail, central phone
Manage the PBX in house and save
book and more.
on consultants fees.
1. 3CX Bridges – Set-up interoffice calls as FREE internal calls 2. Advanced Features – No extra cost for voice mail, auto attendant and Queues. 3. Tele-work – Employees work remotely while staying connected to the company’s IP PBX
How it Works An open, vendor-independent system that grows with your business A complete 3CX Phone System for
Add extensions or lines by simply
Windows consists of the server
adding standard SIP telephony
software, soft phones or IP phones,
equipment and save on consultants’
and a VoIP Gateway to connect your
fees because of 3CX Phone System for
existing phone lines. It is also possible
Windows easy to use web-based
to re-use existing analog phones with
administration.
the use of FXS gateways. A VoIP provider can be used to leverage low
Overcome the limitations of outmoded
cost calls across your network.
hardware-based PBX systems, reduce costs significantly and add advanced
The system can use the existing
communications features that will
computer wiring, sharing the network
make your employees more productive
point with the computer, and can be
and your company more efficient and
installed on an existing, non-
competitive.
dedicated Windows server or run as a virtual machine.
1. Soft phones – Use in combination with your IP Phone 2. IP Phones – Use any leading SIP hardware phone 3. Phone wiring – No need for extra cables as phones use your computer network
What others have to say about 3CX “We don’t understand VoIP, but we understand 3CX” - No Tomato advertising “3CX Phone System is a great
“I was attracted to 3CX’ software
Windows-based PBX solution for our
because of its simplicity, because it
company. It is a cost-effective
“3CX has significantly helped in
solution which is easy to install and
achieving our business goals to
maintain.” - Mike Faster, President, Coyote Creek Consulting
“3CX scales well and is definitely
runs on Windows and because it
“3CX is very easy to setup and
much cheaper to scale up than
has web-based management.”
expand with mobility.”
manage. The MS Exchange 2007
comparable hardware PBXs.”
- Steve Hechtman, President,
- Chris Green, Managing Director,
Unified Messaging integration
- Ryan Crompton, Systems
Inductive Automation / Calmetrics
NANT Ltd.
works very well. I am very happy
Administrator, ZYTO Corp.
Company
with the product!” - Craig Hyatt, Information Technology Director for Campus Services, University of North Carolina at Chapel Hill
3CX is Editor’s Best Award winner - Windows IT Pro 3CX VoIP solution makes an impression on PC PRO editor
3CX Phone System Review in
magazine
Computer Shopper highly
"Our IP PBX is only 30% of the
ZDNet
Windows IT Pro editors select
recommends 3CX Phone
cost of other phone systems"
winners based on the product’s
System
Following an interview with 3CX’s
strategic importance to the market,
Karl Wright reviewed the Free
CEO Nick Galea, Computerwoche’s
edition of 3CX Phone System for
editor Jurgen Hill wrote a very
Windows for UK’s biggest
positive article about 3CX Phone
technology magazine Computer
System for Window’s market
Shopper and wrote that he
position, the advantages of an IP
“couldn't really fault 3CX's Phone
PBX against a traditional PBX, and
System. The free edition has most of
the Free edition of 3CX VoIP PBX.
Jon Honeyball with PC PRO believes
Alan Stevens from ZDNet reviewed
that analogue telecom is a thing of
3CX Phone System for Windows
the past, and that to get more value from a computing infrastructure it is wise to switch to VoIP. He went on to test 3CX Phone System for Windows and after installing the IP PBX he concluded: “Overall, I'm very impressed with this solution.”
and found it to be a very good product: “Very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services.”
its competitive advantages and its value to the customer. They demand solid value and performance from the products they select using their product knowledge and subject matter expertise.
the functions a home office or small business will need...considering you can download it for free, we highly recommend it.”
3CX Impressive Set of Features FREE Edition
Commercial Editions
Management and Scaleability
FREE Edition
Commercial Editions
Call Logging
•
•
Web-based management console
•
•
Call Reporting
•
•
Configuration Wizard
•
•
Blind Call Transfer
•
•
Real Time Web-based System Status
•
Attended Call Transfer
•
•
Integrated Web Server
Call Forward on Busy
•
•
Call Forward on No Answer
•
•
Call Routing (DID)
•
•
General Phone System Features
Caller ID Conference Calling Auto Attendant / Digital Receptionist Voice Mail
• • • •
• • • •
Music on Hold
•
•
Ring Groups
•
•
Hunt Groups
•
•
Central Phonebook
•
•
FREE Edition
Commercial Editions
Compact Windows System Tray Applet
•
•
Tunnel all VoIP Traffic over a Single Port
•
•
•
Transfer Calls
•
•
•
•
Shows Incoming Calls
•
•
Automated Restore and Backup
•
•
Shows Caller ID
•
•
Firewall Friendly Configuration of External Extensions via Tunnel
•
•
Shows Personal Call History
•
•
MS Windows Server Certified
•
•
Integrated Enterprise Database (PostgreSQL)
•
•
Run as Virtual Machine
•
•
NAT friendly tunnel feature
•
•
Remotely manage IP phones
•
•
Automatic Phone Provisioning
•
•
Allow Users to Configure Own Extensions
•
•
Unified Communications & Mobility
3CXPhone / Assistant
Divert Calls to Voice Mail
•
TAPI for Integration with Microsoft Outlook
•
Queue Monitoring
•
Shows Status of Other Extensions
•
Run as Presence Monitor with Desk Phone
•
3rd Party Application Integration Microsoft Outlook
•
Salesforce Integration
•
HTTP API to Integrate with any Web CRM
•
Microsoft Exchange 2007 UM
•
Call Parking
•
MyPhone Self-Service User Portal
•
•
Call Pickup
•
Receive Voice Mail via Email
•
•
Call Queuing
•
Public SIP ID for Extensions
•
•
Call Recording
•
3CX Tunnel for Easy Remote Connections
•
•
Supports SIP Hardware Phones
•
•
Dial by Name
•
Advanced Forwarding Rules Based on Caller ID, Time and Type of Call
•
•
Supports SIP Software Phones
•
•
Supports VOIP Gateways & cards
•
•
MWI - Message Waiting Indicator
•
BLF Status Updates
•
Conference Rooms
•
Intercom
•
Paging
•
Devices and Providers
Integrate Branch Offices with 3CX Bridges
•
Skype gateway
•
•
Standards-based Presence Information
•
Supports Popular SIP /VoIP Providers
•
•
Integrated Fax Server
•
SIP Trunking Support
•
•
Receive Faxes via Email as PDF
•
Create Free Links to other 3CX Systems
•
Free Communication Links to other SIP Servers
•
SIP Standards Support Fully Supports RFC 3261
•
•
Codecs (Voice Compression)
SIP Forking
•
•
G711 (a law and u law), GSM, Speex, IIbc
•
G729*
Establish SIP Trunks with other SIP Servers
*The Mini Edition includes two G729 channels, the Small Business Edition includes 4 sim G729 calls, The Pro Editions 8 and the Enterprise Editions 16
•
• •
3CX Phone System for Windows available through:
3CX USA 2180 Satellite Boulevard Suite 400, Duluth, Georgia 30097 USA Tel: +1 (800) 687 0903 Fax:+1 (770) 872 0531
3CX UK Unit 2, St. John's Mews, 13, St. John's Road Kingston upon Thames KT1 4 AN UK Tel: +44 (0) 845 869 5215 Fax:+44 (0) 845 869 5218
3CX Germany Baaderstrasse 44a - 12 80469 Munchen Germany Tel: +49 (0)89 / 22061592
3CX Cyprus Office 303 Engomi Business Center 1, 28th October Street 2414 Nicosia, Cyprus Tel: +357 (22) 444 032 Fax:+357 (22) 444 033
3CX Malta 16, Villa Ichang Triq Mons Alfredo Mifsud Ta Xbiex XBX 1063 Malta Tel: +356 2316 8300 Fax: +356 2316 8399
3CX Hong Kong Level 3 Three Pacific Place, 1 Queen’s Road East, Hong Kong Tel: +852 2588 3410 Fax: +852 2588 3499
© 2010 3CX Ltd. All rights reserved. 3CX, 3CX Phone System for Windows and their product logos are either registered trademarks or trademarks of 3CX Ltd in the United States and/or other countries.
3CX Australia Suite 201 84, Alexander Street Crows Nest NSW 2065 Australia Tel: +61 1300 79 89 25 Fax: +61 1300 79 89 35
www.3cx.com
