Transcript
Product Guide 2016
Find the perfect fit for your work style.
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Living a connected life. In today’s always-connected world, Plantronics gives you the tools to fine-tune your work/life balance to your favor. The smart technology powering our newest headsets enables you to fully commit to any moment—whether you’re in the office, behind the wheel, or at the gym. iii
Contents
SUPPORTED DEVICE KEY
Plantronics has identified three major types of work styles: office, mobile, and customer service. Select your working style and see what products work best for you. Get more out of your headset experience by exploring our latest software solutions.
PC/Computer/ Softphone
OFFICE 2 Desk Phone
MOBILE 10 CUSTOMER SERVICE
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SOFTWARE 24
Smartphone/ Mobile Phone
Tablet
For more information, and to view our full suite of products and solutions, visit: plantronics.com 1
Office Work is rarely the zen-like, quiet place we want it to be. Noise and distractions are everywhere, from outside traffic to nearby conversations. Plantronics technology can selectively block distractions and be customized to keep you productive, efficient, and happily in the zone. 2
New
Charging Case
Voyager Focus UC
Integrated Docking Stand
Voyager 5200 UC
Integrated Docking Stand
VOYAGER FOCUS UC
VOYAGER 5200 SERIES
• Active noise cancelling (ANC) helps block sounds in loud environments • Three precisely tuned microphones and enhanced noise cancelling, optimize voice and minimize background noise • Dynamic Mute Alert feature alerts when you talk while muted • Smart sensors answer a call when the headset is put on, and automatically mutes when the headset is taken off • High-fidelity stereo sound creates a more immersive experience • OpenMic button allows you to hear your surroundings when needed • Connects to PC via BT600 USB Bluetooth® adapter and includes desktop stand
• Four adaptive microphones and proprietary digital signal processing (DSP) reduce background noise • Six layers of WindSmart technology ensure voice sounds clear • Smart sensors answer a call when the headset is put on • Dynamic Mute Alert feature alerts when you talk while muted • Announces caller name with voice answer/ignore option • UC version connects to PC via BT600 USB Bluetooth adapter and includes portable charging case with integrated docking stand
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COLOR OPTIONS Black
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Grey (non-UC version only)
White (non-UC version only)
Voyager Edge UC
Charging Case
Voyager Legend CS
VOYAGER EDGE UC
VOYAGER LEGEND CS
• • • •
• • • •
Charging case provides up to 10 hours of additional power Smart sensors answer a call when the headset is put on Announces caller name with voice answer/ignore option UC version connects to PC via USB Bluetooth adapter
Manage desk phone call up to 33 feet from headset base Manage mobile calls anywhere via Bluetooth technology Smart sensors answer a call when the headset is put on Three mics with enhanced digital signal processing (DSP) for optimal noise cancellation
Savi 740
Savi 740/745
Savi 730
Savi 710
Savi 720
Savi 440
Savi 440/445
Savi 430
Savi 410
Savi 420
SAVI 700 SERIES
SAVI 400 SERIES
• Manage PC, desk phone, and mobile calls up to 350 feet from your desk • Lightest DECT™ headset on the market offers unlimited talk time with hot-swappable battery* • One-touch call answer/end/flash, volume +/-, and mute • Conference in up to three additional headsets and participants can continue through multiple calls • Keep calls and information safe and secure with the latest DECT security certification
• Manage PC voice communications with up to 300 feet of wireless range • Lightest DECT headset on the market offers unlimited talk time with hot-swappable battery* • One-touch call answer/end/flash, volume +/-, and mute from the headset for simple PC call management • Keep calls and information safe and secure with the latest DECT security certification
*Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740
*Savi 440/445 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740
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CS540
CS540
CS530
CS510
CS520
Calisto 610
CS500 SERIES
CALISTO 600 SERIES
• • • •
• Wireless connectivity to PC, smartphone, and tablet, so you can take your conversation anywhere* • Bi-directional microphones activate in the direction of speaker’s voice to cancel background noise* • Plug-and-play USB connection transforms PC or Mac into wideband audio speakerphone • Improves meeting productivity by reducing echo, cut-outs, and background noise • Compact and portable for on-the-go use with included carrying case
DECT wireless headset system for desk phone communication One-touch call answer/end, volume +/-, and mute Conference in up to three additional headsets for enhanced collaboration Keep calls and information private with the latest DECT security certification
*Calisto 620 only
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Calisto 620
New
EncorePro 525 USB
EncorePro 725 USB
Blackwire 725
Carrying Case
ENCOREPRO 500/700 USB SERIES
BLACKWIRE 725
• Simple, intuitive inline controls to answer/end, mute, and control volume • Super-lightweight, robust design, and soft, audio-optimized ear cushions provide all-day comfort • Unique, adjustable boom ensures precise positioning and enables optimal noise cancellation • SoundGuard and SoundGuard DIGITAL provide hearing protection against audio spikes for listening comfort
• Active noise cancelling (ANC) helps block out sounds in noisy environments • Smart sensors answer a call when the headset is put on • High-fidelity stereo performance • Simple USB connectivity to PC • Dynamic EQ feature automatically adjusts audio for voice and multimedia use • Includes carrying case for use on-the-go
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Blackwire 710
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Blackwire 720
Carrying Case
Blackwire 510
Blackwire 520
Carrying Case
BLACKWIRE 710/720
BLACKWIRE 500 SERIES
• Simple USB connectivity to PC; Bluetooth connectivity to mobile phone or tablet • Smart sensors route and auto-answer calls • Detachable cable to take mobile calls throughout the office • Dynamic EQ feature automatically adjusts audio for voice and multimedia use • Includes durable carrying case for use on-the-go
• Smart sensors answer a call when the headset is put on • Intuitive inline controls to answer/end calls, control volume, and mute • Dynamic EQ feature automatically adjusts audio for voice and multimedia use • Includes carrying case for use on-the-go
Blackwire 435
Carrying Case
Blackwire 310
Blackwire 320
Blackwire 315
Blackwire 325
Carrying Case (Blackwire 315/325 only)
BLACKWIRE 435
BLACKWIRE 300 SERIES
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• Dual USB/3.5 mm* connectivity for PC, mobile phone, or tablet • Intuitive inline controls to answer/end calls, control volume, and mute • Lightweight metal headband offers durability and a customizable, comfortable fit • Leatherette ear cushions fold flat for easy portability with included carrying case*
Convertible headset provides mono or stereo wearing options Intuitive inline controls to answer/end calls, control volume, and mute Noise-cancelling microphone filters out background noise Includes durable carrying case for use on-the-go
*Blackwire 315/325 only
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Mobile With a Plantronics headset, a morning commute can become the most productive time of the day, offices can be anywhere, and private conversations can happen in the most public places. When you need to take a break, Plantronics also has you covered, whether you need to work out, or just chill out. 10
New
Charging Case
COLOR OPTIONS Black
Voyager 5200 UC
Integrated Docking Stand
Grey (non-UC version only)
White (non-UC version only)
Voyager Edge UC
VOYAGER 5200 SERIES
VOYAGER EDGE UC
• Four adaptive microphones and proprietary digital signal processing (DSP) reduce background noise • Six layers of WindSmart technology ensure voice sounds clear • Smart sensors answer a call when the headset is put on • Dynamic Mute Alert feature alerts when you talk while muted • Announces caller name with voice answer/ignore option • UC version connects to PC via BT600 USB Bluetooth adapter and includes portable charging case with integrated docking stand
• • • •
Charging Case
Charging case provides up to 10 hours of additional power Smart sensors answer a call when the headset is put on Announces caller name with voice answer/ignore option UC version connects to PC via USB Bluetooth adapter
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Voyager Legend CS
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Blackwire 710
Blackwire 720
Carrying Case
VOYAGER LEGEND CS
BLACKWIRE 710/720
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• Simple USB connectivity to PC; Bluetooth connectivity to mobile phone or tablet • Smart sensors answer a call when the headset is put on or pause mobile device media playback by taking it off • Detachable cable to take mobile calls throughout the office • Dynamic EQ feature automatically adjusts audio for voice and multimedia use • Includes durable carrying case for use on-the-go
Manage desk phone calls up to 33 feet from headset base Manage mobile calls anywhere via Bluetooth technology Smart sensors answer a call when the headset is put on Three mics with enhanced digital signal processing (DSP) for optimal noise cancellation
Blackwire 315
Blackwire 325
Carrying Case
Calisto 610
Calisto 620
BLACKWIRE 315/325
CALISTO 600 SERIES
• Dual USB/3.5 mm connectivity for PC, mobile phone, or tablet • Lightweight metal headband offers durability and a customizable, comfortable fit • Leatherette ear cushions fold flat for easy portability with included carrying case • Intuitive inline controls for call answer/end, mute, and volume +/-
• Wireless connectivity to PC, smartphone, and tablet, so you can take your conversation anywhere* • Bi-directional microphones activate in the direction of speaker’s voice to cancel background noise* • Plug-and-play USB connection transforms PC or Mac into wideband audio speakerphone • Improves meeting productivity by reducing echo, cut-outs, and background noise • Compact and portable for on-the-go use with included carrying case
*Calisto 620 only
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New
COLOR OPTIONS
COLOR OPTIONS
Copper/Grey
White/Tan
Cobalt/Black
BackBeat GO 3
Optional Charging Case
Black/Espresso
BACKBEAT GO 3
BACKBEAT SENSE
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Vivid, high-resolution sound Stable, comfortable eartips Sweatproof nano-coating by P2i Inline controls for music and calls Charged case provides up to 13 extra hours of listening
Travel Sleeve
Up to 18 hours wireless use per charge Smart sensors automatically play/pause music Lightweight, memory-foam comfort Includes travel sleeve and 3.5 mm cable for PC and airplane mode cables
(3.5 mm)
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BackBeat SENSE
COLOR OPTIONS Blue Green BackBeat PRO+
Travel Sleeve and Cables
Black
BackBeat FIT
BACKBEAT PRO+
BACKBEAT FIT
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Stream music wirelessly from computers, smartphones, and tablets. On-demand active noise cancelling (ANC) Up to 24 hours of continuous wireless streaming High-fidelity USB Bluetooth adapter and travel sleeve
Armband*
Flexible design for stable, comfortable fit Sweat and waterproof** coating by P2i (IP57 rating) for an active lifestyle Up to eight hours of listening per charge Reversible neoprene armband stores smartphone and headphones
*Phone not included **Waterproof in fresh water up to one meter (3.28 feet) for 30 minutes. However, Bluetooth does not transmit under water.
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Customer Service Customer service centers are no longer just places to solve problems; they’re proving grounds for your brand. Every call builds a relationship, and every conversation upholds a reputation. Thanks to all day comfort and superior noise-cancelling technology our products provide, every customer service representative’s voice is the clear, natural, human side of your brand shining through. 16
New
New
EncorePro 710 Digital
EncorePro 720 Digital
EncorePro 510 Digital
EncorePro 520 Digital
ENCOREPRO 700 DIGITAL SERIES
ENCOREPRO 500 DIGITAL SERIES
• Reports digital serial number to Plantronics Hub and Plantronics Manager Pro software subscription service to streamline inventory management • Conveniently situated boom stays clear of user’s peripheral vision • Premium nylon composite materials provide an ultra-lightweight design • Quick Disconnect feature provides walkaway convenience • SoundGuard provides hearing protection
• Reports digital serial number to Plantronics Hub and Plantronics Manager Pro software subscription service to streamline inventory management • Super-lightweight, robust design and soft, audio-optimized ear cushions provide all-day comfort • Flexible noise-cancelling boom with visual positioning guides • Quick Disconnect feature provides walkaway convenience • SoundGuard provides hearing protection
EncorePro 700 Digital Series requires DA90 USB audio processor to connect to PC
EncorePro 500 Digital Series requires DA90 USB audio processor to connect to PC
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New
New
EncorePro 715 USB
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EncorePro 725 USB
EncorePro 515 USB
EncorePro 525 USB
ENCOREPRO 700 USB SERIES
ENCOREPRO 500 USB SERIES
• Simple, intuitive inline controls to answer/end, mute, and control volume • Premium nylon composite materials provide an ultra-lightweight design • Stereo wideband audio delivers richer, clearer conversations • SoundGuard and SoundGuard DIGITAL provide hearing protection against audio spikes for listening comfort
• Simple, intuitive inline controls to answer/end, mute, and control volume • Flexible noise-cancelling boom with visual positioning guides ensures precise positioning • Stereo wideband audio delivers richer, clearer conversations • SoundGuard and SoundGuard DIGITAL provide hearing protection against audio spikes for listening comfort
EncorePro 710
EncorePro 720
EncorePro 540
ENCOREPRO 700 SERIES
ENCOREPRO 540
• Adjustable fit enhances all-day wearing comfort • Unique, extendable boom ensures precise positioning and enables optimal noise cancellation • Wideband audio with SoundGuard provides hearing protection • Designed for the rigors of call-intensive environments, minimizing operational disruptions and costly downtime
• • • •
*Requires additional audio processor or cable to connect to PC or desk phone
*Requires additional audio processor or cable to connect to PC or desk phone
Includes three comfortable and lightweight wearing styles in one Unique C-clip design for easy change of style Flexible boom for optimal positioning and noise cancelling High-quality wideband audio support with SoundGuard hearing protection
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EncorePro 530
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EncorePro 510
EncorePro 520
ENCOREPRO 530
ENCOREPRO 510/520
• Super lightweight, robust design • Flexible boom for optimal boom positioning and noise cancelling • High-quality wideband audio support with SoundGuard hearing protection
• Aircraft-grade aluminum joints and unibody boom construction for maximum robustness • Adjustable fit for all day comfort • Bendable boom with visual and tactile positioning enables precise microphone positioning • Custom noise cancelling microphone • Wideband audio with SoundGuard provides hearing protection
*Requires additional audio processor or cable to connect to PC or desk phone
*Requires additional audio processor or cable to connect to PC or desk phone
Savi 740
Savi 740/745
Savi 730
Savi 710
Savi 720
CS540
SAVI 700 SERIES
CS500 SERIES
• Manage PC, desk phone, and mobile calls up to 350 feet from your desk • Lightest DECT headset on the market offers unlimited talk time with hot-swappable battery* • One-touch call answer/end/flash, volume +/-, and mute • Conference in up to three additional headsets and participants can continue through multiple calls • Keep calls and information safe and secure with the latest DECT security certification
• • • •
CS540
CS530
CS510
CS520
DECT wireless headset system for desk phone communication One-touch call answer/end, volume +/-, and mute Conference in up to three additional headsets for enhanced collaboration Keep calls and information private with the latest DECT security certification
*Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740
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DA70
DA80
DA90
Vista M22
DA SERIES USB AUDIO PROCESSOR
VISTA AUDIO PROCESSORS
• • • •
• Delivers clear, accurate audio, and SoundGuard Plus hearing protection, and eliminate high level sudden noises for customer service centers and offices • VistaPlus AP15 is ideal for noisy environments that require the highest audio accuracy • Vista M22 improves call quality in standard environments and optimizes wideband VoIP performance
Easy, at-your-fingertips call controls Superior noise and echo cancellation Advanced automatic gain control with transmit noise suppression Acoustic exposure algorithms helps you meet OSHA and Noise at Work regulations • Compatibility to remotely monitor, manage and maintain audio devices using Plantronics Manager Pro software subscription service • Quick Disconnect feature provides walkaway convenience
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VistaPlus AP15
A10
A10 DIRECT CONNECT CABLE • Connects any Plantronics Quick Disconnect-equipped headset to a headset-ready desk phone • Extremely clear sound quality and superior reliability
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Software and Services At Plantronics, we have always provided unparalleled communication solutions. Now we provide information to take those solutions farther with our cloud-based software designed to help IT departments better manage their Plantronics products, while delivering valuable insights. We are still all about communication. We just want to help you get more out of them. 24
PLANTRONICS MANAGER PRO
PLANTRONICS MANAGER
• Generate inventory and usage reports for audio devices • Easily schedule and deploy device firmware upgrades • Adjust setting configurations and lock in regulatory compliance settings • Conveniently troubleshoot and diagnose user issues from a remote location
• Deploy device firmware upgrades • Enable or disable device settings according to company policy or for regulatory compliance • Monitor Plantronics device settings and firmware updates
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PLANTRONICS HUB (DESKTOP)
PLANTRONICS HUB (MOBILE)
• Enable device-level call control with call answer/end, mute, and volume adjust • Access intuitive user features such as visible mute status, battery status, and mute control • Customize device settings
• Use Find MyHeadset to locate your misplaced headset • Customize device settings • Manage smart sensor options • Explore headset features
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1969 First words from the moon are spoken through a Plantronics headset
1961 Pacific Plantronics is incorporated
1983 Sally Ride uses a Plantronics headset in space
1963 FAA selects Plantronics as its sole headset provider 1972 Plamex (Plantronics Mexico) opens in Tijuana
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1983 The new StarSet Supra becomes the call center industry standard
1995 FreeHand, an ultralightweight in-the-ear headset, is introduced
2000 Digitally enhanced USB headsets for PC and Mac computers are introduced
2003 CS50 brings wireless freedom to the office
2010 The Savi Office wireless headset system unifies PC and desk phone communications
2012 Plantronics launches a developer community to focus on delivering intelligent, context-aware data into applications
2011 Contextual intelligence is introduced with Voyager PRO UC
2011 Plantronics celebrates 50 years of innovation
2013 PLT Labs is launched at the Wearable Tech Expo
2014 Voyager Edge Bluetooth headset and charge case deliver powerful performance and stylish design
2014 The EncorePro family brings innovative design and intelligence to customer service centers
2015 Voyager Focus UC Focus on the conversation, not background noise, with noise-cancelling, immersive stereo sound in a lightweight wireless design
2016 Voyager 5200 Series Our most advanced and adaptive 4-mic noise cancelling featuring WindSmart technology, plus a new charging case that doubles as a desktop docking station
2015 Blackwire 725 The Blackwire 725 USB headset offers active noise-cancelling (ANC) technology, high-fidelity stereo performance, and all-day comfort
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Plantronics Global Customer Care One global team, one unified service experience
Our customers depend on our headsets day in and day out. We know that. That’s why when there’s a problem with our products or a question about how to use them, we have tools and resources to support you 24/7. Because we hire and train all our customer service associates, you can expect consistent and personalized service anywhere around the globe, with local language support from one of seven customer service centers. We’ll work with you on your terms and your schedule to resolve issues and get you back to full productivity. Visit our Technical Assistance Center online: plantronics.com/support
1-888-752-6876 ©2016 Plantronics, Inc. Plantronics, BackBeat, Blackwire, Calisto, EncorePro, Find MyHeadset, Savi, SoundGuard, SupraPlus, Vista, Voyager, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc., registered in the US and other countries, and BT600, CS500, DA70, DA80, DA90, M22, Dynamic Mute Alert, OpenMic, Plantronics Hub, Plantronics, Manager, Plantronics Manager Pro, PLT Labs, Quick Disconnect are trademarks of Plantronics, Inc. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered in France and other countries. All other trademarks are the property of their respective owners. 9.16 5335
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345 Encinal Street | Santa Cruz CA | 95060 | United States To learn more, please visit us at: plantronics.com
