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Plasma Television Frequently Asked Questions

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Plasma Television Frequently Asked Questions Q. My TV will not power out of standby; No power. Blinking led light. A. If there is no picture or on screen displays, that would indicate something internally is going on with your TV and would need to be diagnosed by a certified technician. Please visit our website to find a service center in your area: http://hitachiserviceusa.com/Customer.asp Q. Why do I get sound but no picture. A. If you are getting sound and no picture, that would indicate something internally is going on with your TV and would need to be diagnosed by a certified technician. Please visit our website to find a service center in your area: http://hitachiserviceusa.com/Customer.asp Q. Why don't my HDMI ports work with these products (Xbox, PS4, Roku) A. We would recommend installing the most up to date software for your TV. You can locate your product here: http://hitachiserviceusa.com/Index1.asp Q. How do I get the "channel/TV guide" to show on my set when using the guide button on the Hitachi remote? A. The guide will only display if your local broadcasting company provided that information with the over the air signal. If you'd like a more extensive guide, they could obtain that feature by getting cable/satellite television. Q. Why does my screen continue to turn black? I can hear sound but I get no picture. A. Try unplugging your TV to perform a hard reset. After 30 seconds, plug it back in. If you still don't get a picture, that would indicate something internally is going on with your TV and would need to be diagnosed by a certified technician. Please visit our website to find a service center in your area: http://hitachiserviceusa.com/Customer.asp Q. My TV doesn’t have any connections to hook up to sources. How can I connect? A. In order to hook up your cable or any other electronics, you'll need to purchase the Audio Visual Control box OR AVC center. That houses all of your input needs. You can order one from one of our Authorized Parts Distributors here: http://hitachiserviceusa.com/PartsDistributors.asp 15.1