Transcript
8-Port Dual Output Fiber Tap FTAP-SX50-2X8 FTAP-SX62-2X8 FTAP-LX-2X8
HARDWARE GUIDE PN 2530069 September 2005 © 2005 Fluke Networks, Inc. All rights reserved. Printed in USA. All product names are trademarks of their respective companies.
COMPLIANCE TESTING CAUTION Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at one’s own expense.
CERTIFICATIONS This equipment has been tested and found to meet the radiated and conducted emission limits for a Class B product of EN 55022 to the EMC Directive 89/336/EEC requirements. This equipment has been tested and found to meet the immunity levels for Class 1, tested to level 2 for EN 6100-4-2, tested to level 3 for EN 61000-4-3, tested to level 2 for EN 61000-4-4, and tested to level 3 for EN 61000-4-5 to the EN 50082-1 requirements and meets the Class A requirements for EN 61000-3-2 and EN 61000-3-3. This equipment has completed the Product Safety Review and found to meet the Low Voltage Directive 72/23/EEC (1993) requirements.
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Limited Warranty & Limitation of Liability
Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use and service. The warranty period for the mainframe is two years and begins on the date of purchase. Parts, accessories, product repairs and services are warranted for 90 days, unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or other peripherals are all considered parts or accessories. The warranty extends only to the original buyer or end user customer of a Fluke Networks authorized reseller, and does not apply to any product which, in Fluke Networks’ opinion, has been misused, abused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of operation or handling. Fluke Networks warrants that software will operate substantially in accordance with its functional specifications for 90 days and that it has been properly recorded on non-defective media. Fluke Networks does not warrant that software will be error free or operate without interruption. Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet or Buyer has paid the applicable international price. Fluke Networks reserves the right to invoice Buyer for importation costs of repair/replacement parts when product purchased in one country is submitted for repair in another country. Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of the purchase price, free of charge repair, or replacement of a defective product which is returned to a Fluke Networks authorized service center within the warranty period. To obtain warranty service, contact your Technical Assistance Center. Support information can be found in the System Recovery section at the end of this manual. Fluke Networks assumes no risk for damage in transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB destination). If Fluke Networks determines that failure was caused by neglect, misuse, contamination, alteration, accident or abnormal condition of operation or handling, or normal wear and tear of mechanical components, Fluke Networks will provide an estimate of repair costs and obtain authorization before commencing the work. Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation charges (FOB Shipping point). THIS WARRANTY IS BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY. Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
FLUKE NETWORKS, INC.
P.O. BOX 777
EVERETT, WA 98206-0777
USA
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Table of Contents
COMPLIANCE TESTING
ii
CERTIFICATIONS
ii
LIMITED WARRANTY & LIMITATION OF LIABILITY PREFACE Audience
iii 2 2
INTRODUCTION
3
HARDWARE INSTALLATION
4
Connection instructions
4–5
Signal detection display detail
6–7
SPECIFICATIONS
8
General
8
Performance
8
Power Levels
9
PANEL DESCRIPTION
10
Front panel
10
Rear panel
SWITCH REMOVAL & REPLACEMENT
10–11
12
FTAP-x-2X8 section removal
12–13
Switch section replacement
13
DAISY-CHAIN ADDRESSING
14
Connection instructions
14–15
Hardware installation
16–17
TROUBLESHOOTING
18
CARE AND MAINTENANCE
19
Avoiding rough handling
19
Cleaning carefully
19
Providing adequate ventilation
19
Safety information
19
Service and adjustment
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CONTACTING FLUKE NETWORKS
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Preface
The main section of this hardware guide is written assuming that you are installing a FTAP-x-2X8 Fiber Tap with a network appliance as the nerve center of a network analyzing system. Further, it is assumed that switch configuration will take place at a central location using Fluke Networks MANAgents software for Windows 9x/NT/2000/XP following the procedure outline in the MANAgents software guide.
AUDIENCE This hardware guide is written for the person who must install and connect a FTAP-x-2X8 Fiber Tap. The installer is assumed to be familiar with Windows9x/NT/2000/XP, knows how networks operate, and has operating knowledge of network appliances used in network analyzing configurations.
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Introduction
Like many network managers, you know how critical your fiber networks are to your network strategy’s success. Your network’s fiber links carry high volume traffic and are absolutely pivotal to your network’s performance. With the Fluke Networks FTAP-x-2X8 Fiber Tap, you can now handle network issues remotely and seamlessly without making a visit to the site. The FTAP-x-2X8 Fiber Tap affords the ultimate in network integrity. The unique design allows for effortless topology upgrades and enables the active components to be swapped without breaking network links. It provides permanent bypass whether access is taking place or not, to meet whatever monitoring or analysis requirements you may have, and it allows the sharing of network tools between fiber segments. Your tools can be quickly and effectively deployed to the point of failure, expanding visibility to the farthest reaches of your fiber networks.
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Hardware Installation
CONNECTION INSTRUCTIONS The typical installation described herein will be for a FTAP-x-2X8 Fiber Tap with a network appliance. The installation for a FTAP-SX50-2X8, FTAP-SX62-2X8 or FTAP-LX-2X8 Fiber Tap is similar and corresponds to the FTAP-x-2X8 connectivity diagram as shown in Figure 1. IMPORTANT Before installing the FTAP-x-2X8 Fiber Tap, you must measure the network’s power level at the point where the FTAP-x-2X8 Fiber Tap will be inserted. In order to minimize the bit error rate of the analysis system, the input power to the FTAP-x-2X8 Fiber Tap from both the transmit and receive side of each segment must be within the power level ranges recommended in the Specifications section of this hardware guide. By optimizing the performance of the analyzer path, it will be able to detect and resolve network errors.
Transport to Console
Network Appliance A A
Transport to Console
Network Appliance B B DRL460-6-6 Control Y-Cable
Fiber Cable
Link
Link
Link
Link
Figure 1. FTAP-x-2X8 connectivity diagram
IMPORTANT Some documents and screens refer to Port 1 and Port 2 as Port A and Port B. They are the same thing and can be used interchangeably.
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Hardware Installation
CONNECTION INSTRUCTIONS continued 1. Connect one of the network appliance adapter card Port 1 and Port 2 Rx connectors to the FTAP-x-2X8 Fiber Tap TAP A1, A2 ports using two SC-to-SC cables (orange) for multi-mode or two SC-to-SC cables (yellow) for single-mode. 2. Connect the other network appliance adapter card Port 1 and Port 2 Rx connectors to the FTAP-x-2X8 Fiber Tap TAP B1, B2 ports using two SC-to-SC cables (orange) for multi-mode or two SC-to-SC cables (yellow) for single-mode. 3. Connect the DRL460-6-6 control Y-cable DB9 male lead (labeled A) to the COM 1 port of one network appliance. For single appliance installations, the DB9 male lead (labeled B) has been factory tie-wrapped into a 2-inch coil — approximately eight inches from the tap connector — so it can be easily stored above, below or hang behind the switch. Remove the DB9 male lead (labeled B) tie-wrap to make the entire lead length available for installation. Connect the DRL460-6-6 control Y-cable DB9 male lead (labeled B) to the COM 1 port of the other appliance. NOTE The FTAP-x-2X8 Fiber Tap uses a DRL470-6-6-6-6 control quad-cable to connect to the DB9 COM 1 port of each network appliance.
4. Connect network fiber cables to the desired FTAP-x-2X8 Fiber Tap CHANNEL ports. NOTE For dual SC connectors, slot key is up; Tx is left (light out of transmitter); and Rx is right (light into receiver).
5. Connect the miniature 4-pin male quick lock power supply connector into the POWER port of the FTAP-x-2X8 Fiber Tap and then plug the power supply into the external power source wall receptacle. The message Loading . . . OS Version x.xx will illuminate the graphic display, indicating that it is powered. The Fiber Tap model number and switch status will scroll on the display.
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Hardware Installation
SIGNAL DETECTION DISPLAY DETAIL The signal detection built into the FTAP-x-2X8 Fiber Tap indicates the presence of a fiber optic signal, determines the direction the signal is traveling, and displays a graphical representation of the signal direction. The typical display described herein will be for a FTAP-x-2X8 Fiber Tap as shown in the examples below.
Figure 2. Connect the miniature 4-pin male quick lock power supply connector into the POWER port of the FTAP-x-2X8 Fiber Tap and then plug the power supply into the external power source wall receptacle. Shortly after powering up, an initialization message (i.e., “loading”) will be displayed.
Figure 3. Next, the Fluke Networks logo will illuminate the display, indicating successful initialization.
Figure 4. The scrolling graphic displays the FTAP-x-2X8 Fiber Tap model number (FTAP-SX50-2X8, FTAP-SX62-2X8 or FTAP-LX-2X8, depending on your configuration) and switch status (TAP A = OFFLINE _ _ and TAP B = OFFLINE _ _). TAP A and TAP B are OFFLINE and all optical signals are ignored. The two horizontal bars to the right of the OFFLINE port status indicates no optical signal is being processed by either TAP A or TAP B data path.
Figure 5. Switch status (TAP B = CHAN #5). TAP B is connected to channel port 5. The first horizontal bar indicates NO SIGNAL DETECTION from the network left port 5 receiver. The arrowhead on the second horizontal bar indicates SIGNAL DETECTION from the network right port 5 receiver.
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Hardware Installation
SIGNAL DETECTION DISPLAY DETAIL continued
Figure 6. Switch status (TAP B = CHAN #5). TAP B is connected to channel port 5. The arrowhead on the first horizontal bar indicates SIGNAL DETECTION from the network left port 5 receiver. The second horizontal bar indicates NO SIGNAL DETECTION from the network right port 5 receiver.
Figure 7. Switch status (TAP B = CHAN #5). TAP B is connected to channel port 5. Arrowheads on both horizontal bars indicates SIGNAL DETECTION from both the network left port 5 and right port 5 receivers.
Figure 8. Switch status (TAP B = DAISY). TAP B is connected to the next FTAP-x-2X8 Fiber Tap in a DAISY configuration . The first horizontal bar indicates SIGNAL DETECTION from the left DAISY port receiver, which is connected to the next FTAP-x-2X8 Fiber Tap. The second horizontal bar indicates NO SIGNAL DETECTION from the right DAISY port receiver.
H
Figure 9. Switch status (TAP B = DAISY). TAP B is connected to the next FTAP-x-2X8 Fiber Tap in a DAISY configuration . Arrowheads on both horizontal bars indicate SIGNAL DETECTION from both the left DAISY and the right DAISY port receiver.
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Specifications
This WARNING symbol, when found in the hardware guide, indicates that the fluorescent display module contains a high voltage source (70V DC). Display module capacitors store energy and require more than one minute of discharge time to avoid personal injury or equipment damage. Handle the display module with caution when power is applied.
The FTAP-x-2X8 Fiber Tap provides effortless visibility into fiber networks with easy connectivity, and it allows resource sharing of a network analyzer to meet your network analyzing requirements. The tables below show the FTAP-x-2X8 Fiber Tap series capacity, network type, network connectivity, product weight and shipping weight.
GENERAL FEATURE
SPECIFICATION
NOMINAL POWER REQUIREMENTS
100–240V AC at 50–60Hz / 5V DC at 9.0A Safety Extra-Low Voltage (SELV) power supply included Certified by UL, CUL, and TUV; CE approved
NOMINAL POWER DISSIPATION
40W
OPERATING TEMPERATURE
0° to 40°C (32° to 104°F)
STORAGE TEMPERATURE
-30° to 65°C (-22° to 149°F)
HUMIDITY
Less than 95% non-condensing
DIMENSIONS
(H) 44 mm x (W) 483 mm x (D) 280 mm (H) 1.75" x (W) 19.00" x (D) 11.00" (includes integral 19" rack mount brackets)
WEIGHT
unit: 4.99kg (11lbs) shipping: 7.71kg (17lbs)
Nominal Power Requirements. The FTAP-x-2X8 has been provided with an external power supply requiring 100–240V AC at 50–60Hz. This supply is provided as a standard, no charge accessory. The DC voltage and current output ratings is 5V DC at 9.0A. This power supply is provided with Safety Extra-Low Voltage (SELV) circuits which separate hazardous voltages with a grounded system on the primary input. The power supply has been certified by UL, CUL, and TUV and is CE approved.
PERFORMANCE
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FIBER TAP MODEL
OPTICAL LEVEL
WAVELENGTH
FIBER TYPE
SWITCH PORTS
NETWORK CONNECTION
FTAP-SX50-2X8
1000BASE-SX
shortwave 50μm
multi-mode
2x8
dual SC
FTAP-SX62-2X8
1000BASE-SX
shortwave 62μm
multi-mode
2x8
dual SC
FTAP-LX-2X8
1000BASE-LX
longwave
single-mode
2x8
dual SC
Specifications
POWER LEVELS IMPORTANT Before installing the FTAP-x-2X8 Fiber Tap, you must measure the network’s power level at the point where the Fiber Tap will be inserted. In order to minimize the bit error rate of the analysis system, the input power to the Fiber Tap from both the transmit and receive side of each segment must be within the power level ranges recommended in table below. By optimizing the performance of the analyzer path, the analyzer will be able to perform as it was designed to detect and resolve network errors.
DYNAMIC RANGE dBm, 1X10 -12 BER FIBER TAP MODEL
OPTICAL LEVEL
BIT RATE
INPUT CHANNEL 1–8
INPUT DAISY
OUTPUT TAP
FTAP-SX50-2X8
gigabit
1,250Mbps
+4 to -13
0 to -16
-4 to -11
FTAP-SX62-2X8
gigabit
1,250Mbps
+4 to -13
0 to -16
-4 to -11
FTAP-LX-2X8
gigabit 5kM parts
1,250Mbps
+1 to -15
-3 to -18
-3 to -12.5
NOTE Dynamic Range dBm measurements include 4dB shift for spitter and connectors, also 1dB shift for output power for connectors on top row LX = Longwave, 1270 to 1355 nm, single-mode SX = Shortwave, 770 to 860 nm, multi-mode
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Panel Description
FRONT PANEL The front panel of the FTAP-x-2X8 Fiber Tap is illustrated in Figure 10. The front panel has a scrolling blue graphic vacuum fluorescent display that indicates the model and connection status of the FTAP-x2X8 Fiber Tap.
Figure 10. FTAP-x-2X8 Fiber Tap front panel and display
REAR PANEL The rear panels of the FTAP-x-2X8 Fiber Tap are illustrated in Figures 11–13. The rear panel is the location for all cable connections and the power input connection. An explanation of each rear panel legend follows.
Figure 11. FTAP-x-2X8 Fiber Tap rear panel
1–8 These ports are dual SC connectors used for connection by insertion to the network, providing network integrity. TAP A1, A2, B1 AND B2 These SC connector ports are cabled to the NIC MONITOR card Port 1 and Port 2 Rx SC connectors, respectively, of network analyzers. The FTAP-x-2X8 Fiber Tap connects the selected network fiber port (1–8) to the TAP A1, A2 or B1, B2 port, but two TAPS (i.e., TAP A1, A2 or B1, B2 port) cannot be connected to the same channel at the same time. DAISY A1, A2 AND B1, B2 These SC connector ports are respectively cabled to the next switch TAP A1, A2 or B1, B2 port when the FTAP-x-2X8 Fiber Tap is daisy-chained. CONTROL This connector port is a shielded 4-pin female rectangular connector (USB-style) and is cabled to the COM 1 port of the connected network analyzers. Because this port has a modified serial configuration, supplied Fluke Networks control cabling must be used.
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Panel Description
REAR PANEL continued LINK This connector port is a shielded 4-pin female rectangular connector (USB-style) and is cabled to the CONTROL port of the next Fiber Tap when daisy-chained. POWER POWER is supplied through a miniature 4-pin, female quick-lock circular connector used to connect to either the provided 100–240V AC (50–60Hz) supply or external 5V DC power supply.
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Switch Removal and Replacement
FTAP-X-2X8 FIBER TAP SECTION REMOVAL In the unlikely event the FTAP-x-2X8 Fiber Tap requires repair, it may be removed without the need to remove the rack mounted chassis. The unique design allows for effortless topology upgrades and enables the active components to be swapped without breaking network links, providing permanent bypass. Typical removal is described as follows:
Thumbscrews
Figure 12. FTAP-x-2X8 rear panel thumbscrew locations
IMPORTANT A warning symbol in the unit indicates that the fluorescent display module relies on a high voltage 70V DC source. Display module capacitors store energy and require more than one minute of discharge time to avoid personal injury or equipment damage. Handle the display module with caution when power is on.
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Switch Removal and Replacement
Figure 13. Example of a tap section removal
1. Remove the miniature 4-pin, male quick lock power supply connector from the POWER port of the FTAP-x-2X8 Fiber Tap. 2. Remove the DRL460-6-6 control Y-cable DB9 lead from the CONTROL port of the Fiber Tap. 3. DO NOT DISTURB THE NETWORK FIBER CABLES. Remove ONLY the DRL408-2m SC to SC cables (orange) for multi-mode or DRL438-2m SC to SC cables (yellow) for single-mode from the TAP and DAISY ports of the Fiber Tap. 4. Loosen the two rear panel thumbscrews, as shown in Figure 12, about 5 turns in a counterclockwise direction until they spring-free from the main chassis section threads. Apply gentle but equal pressure to the thumbscrews to start the forward motion of the Fiber Tap section and remove it from the rack enclosure as shown in Figure 13.
SWITCH SECTION REPLACEMENT To reinstall the FTAP-x-2X8 Fiber Tap section into the rack enclosure, perform the FTAP-x-2X8 Fiber Tap Section Removal procedure in the reverse order of removal.
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Daisy-Chain Addressing
CONNECTION INSTRUCTIONS Two typical daisy-chain addressing installations are described. INDIVIDUAL SWITCH ADDRESSING 1. For a single network appliance or PC installation, use a DRL460-6-6 control Y-cable to connect the DB9 male lead (labeled A) to the COM 1 port of the network appliance or PC as shown in Figure 14. For single network appliance installations, the DB9 male lead (labeled B) has been factory tie-wrapped into a two-inch coil — approximately eight inches from the tap connector — so it can be easily stored behind the Fluke Networks switch.
Server or PC
B
A DRL460-6-6 Control Y-Cable
Figure 14. Connectivity diagram for individual daisy-chain addressing
2. Connect the miniature 4-pin male quick lock power supply connector into the POWER port of the Fiber Tap, and plug the power supply into the external power source wall receptacle. The model number and switch status will scroll on the display. 3. Set the address of each individual switch using the SET SWITCH ADDRESS function as described in the control pull-down menu section of the Fluke Networks MANAgents software guide.
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Daisy-Chain Addressing
GROUP SWITCH ADDRESSING 1. For a single network appliance or PC installation, use a DRL460-6-6 control Y-cable to connect the DB9 male lead (labeled A) to the COM 1 port of the network appliance or PC as shown in Figure 15. For a multiple network appliance installation, remove the DB9 male lead (labeled B) tie-wrap to make the entire lead length available for installation. Connect the DB9 male lead (labeled B) to the COM 1 port of the other network appliance. 2. Connect the LINK port of the first FTAP-x-2X8 Fiber Tap to the CONTROL port of the second FTAP-x-2X8 Fiber Tap using a DRL448-6 cable. Any subsequent daisy-chained FTAP-x-2X8 Fiber Tap has the LINK port connected to the CONTROL port of the next FTAP-x-2X8 Fiber Tap using a DRL448-6 cable. 3. Connect a miniature 4-pin male quick lock power supply connector into the POWER port of each FTAP-x-2X8 Fiber Tap and then plug each power supply into the external power source wall receptacle. The message Loading . . . OS Version x.xx will illuminate, indicating power is on. The Fiber Tap model number and switch status will scroll on the front display. 4. Set the address of each individual switch using the SET SWITCH ADDRESS function as described in the control pull-down menu section of the Fluke Networks MANAgents software guide. Transport to Console
Network Appliance A A
B
DRL460-6-6 Control Y-Cable
DRL448-6 Control Cable
DRL448-6 Control Cable
DRL448-6 Control Cable
Figure 15. Connectivity diagram for group daisy-chain addressing
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Daisy-Chain Addressing
HARDWARE INSTALLATION Prior to installing in a daisy-chain, the address of each FTAP-x-2X8 Fiber Tap must be set either individually or as a group — as described in the Fluke Networks MANAgents software guide. Also please note that the daisy-chaining capability is limited to four 2x8 switches, providing access up to 32 fiber links. IMPORTANT Before installing the FTAP-x-2X8 Fiber Tap, you must measure the network’s power level at the point where the FTAP-x-2X8 Fiber Tap will be inserted. In order to minimize the bit error rate of the analysis system, the input power to the FTAP-x-2X8 Fiber Tap from both the transmit and receive side of each segment must be within the ranges recommended in power level table found in the Specifications section of this hardware guide. By optimizing the performance of the analyzer path, the analyzer will be able to perform as it was designed to detect and resolve network errors.
The explanation below will focus on the FTAP-x-2X8 Fiber Tap configuration shown in Figure 15. To make interconnection between multiple FTAP-x-2X8 and individual network fiber links, follow the steps below: 1. Connect one of the network appliance adapter card Port 1 and Port 2 Rx connectors respectively to the TAP A1 and A2 ports using DRL408-2m SC to SC multi-mode fiber cables. 2. Connect the other network appliance adapter card Port 1 and Port 2 Rx connectors to the TAP B1 and B2 ports, respectively, using DRL408-2m SC to SC multi-mode fiber cables. 3. Connect the DAISY A1, A2, B1 and B2 ports of the first switch respectively to the TAP A1, A2, B1 and B2 ports of the second switch, using DRL408-2m SC to SC multi-mode fiber cables. Any subsequent daisy-chained switches respectively have their DAISY A1, A2, B1 and B2 ports connected to the TAP A1, A2, B1 and B2 ports of the next switch, using DRL408-2m multi-mode fiber cables. 4. Connect the DRL460-6-6 control Y-cable DB9 male lead (labeled A) to the COM 1 port of one network appliance. For single network appliance installations, the DB9 male lead (labeled B) has been factory tie-wrapped into a two-inch coil approximately eight inches from the common connector, so it can be easily stored above, below or hang behind the Fluke Networks switch. Remove the DB9 male lead (labeled B) tie-wrap to make the entire lead length available for installation. Connect the DRL460-6-6 control Y-cable DB9 male lead (labeled B) to the COM 1 port of the other network appliance. 5. Connect network fiber cables to the desired FTAP-x-2X8 Fiber Tap CHANNEL port. 6. Connect the power supply miniature 4-pin male quick lock connector into the POWER port of the FTAP-x-2X8 Fiber Tap and then plug the power supply into the external power source wall receptacle. The message Loading . . . OS Version x.xx illuminates the graphic display, indicating power is on. The FTAP-x-2X8 Fiber Tap model number and switch status will scroll on the display. After the daisy-chain hardware installation is complete, the switch control software must be configured or reconfigured. Refer to the Fluke Networks MANAgents software guide.
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Daisy-Chain Addressing
Transport to Console
Network Appliance A A
Transport to Console
Network Appliance B B DRL460-6-6 Control Y-Cable
Fiber Cable
DRL448-6 Control Cable Fiber Cable
DRL448-6 Control Cable Fiber Cable
DRL448-6 Control Cable Fiber Cable
Figure 16. FTAP-x-2X8 Fiber Tap daisy-chain control installation connectivity diagram
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Troubleshooting
SYMPTOM(S)
COURSE OF ACTION
• NO POWER • LOGO LED INDICATOR FAILS TO ILLUMINATE • “DEAD” SWITCH
Check the following: 1. Ensure the 4-pin male quick-lock power supply connector is plugged and locked into place in the POWER port. 2. Check that the power cord is properly connected. 3. Verify that the external power source outlet has power available. Plug another device in the outlet to determine whether power is active in that socket. 4. If you have a known good power supply or power cord, try replacing either or both and re-test.
• NO SWITCH CONTROL • NO SWITCH RESPONSE
1. Verify whether the problematic switch is physically connected to the console computer platform from which control is being attempted. Also, verify that you have the correct console IP address for the platform physically connected to the switch. 2. If a communications time-out has occurred, confirm that the correct control cable is in use. A DRL460-6-6 control Y-cable (a modified USB-style male to DB9 female, supplied by Fluke Networks) must be used for the first switch, or a DRL448-6 cable (USB-style male to USB-style male) if daisy-chained, because the control port is a modified RS232 — compatible only with these Fluke Networks-supplied cables. If the proper cable is used and still no response is detected, then substitute with another DRL460-6-6/DRL448-6 cable — ideally one known to operate correctly.
• UNABLE TO SELECT SEGMENT PORT
1. Confirm that the fiber cable connects the TAP port of the FTAP-x-2X8 Fiber Tap to the MONITOR port of the network appliance. 2. If you are unable to capture data or access one segment, swap out the cable with another Fluke Networks cable — ideally one known to operate correctly. Disconnect the patch cable from the suspect switch port. Reconnect it to a switch port that has been working properly. If the problem exhibited by that segment is the same as the suspect port, then the problem is the cable, not the switch. Disconnect a patch cable from a switch port that is functioning properly and reconnect it to the suspect port. If the suspect port still fails, then the problem is in the switch. Contact Fluke Networks. IMPORTANT You must adhere to the distance parameters of media. Distance must be measured from the monitor card of the network appliance to the hub, including all cables attached to and going through the switch. If the problem occurs consistently on all ports of the switch and the cables have been verified and checked, try connecting the hub or MUX directly to the network appliance monitor card, bypassing the switch. If the network appliance now allows analysis, then the problem is in the switch. Contact Fluke Networks.
• OTHER ISSUES
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Contact Fluke Networks for further assistance.
Care and Maintenance
The FTAP-x-2X8 Fiber Tap is designed to be maintenance free. Treat it with care to ensure the best performance. The suggestions below will help you fulfill the obligations of the warranty and enjoy the tap for many years.
AVOIDING ROUGH HANDLING Although the FTAP-x-2X8 Fiber Tap can absorb shock and vibration, avoid dropping it. If you must ship the tap, use the original packaging or the ruggedized transit case.
CLEANING CAREFULLY To clean the FTAP-x-2X8 Fiber Tap, use a soft, slightly damp cloth. To remove any stains, use a mild soap. Never use detergents, solvents, or abrasive cleaners on the tap.
PROVIDING ADEQUATE VENTILATION Always place the FTAP-x-2X8 Fiber Tap in an area where there is sufficient space in front and behind the unit to provide adequate ventilation.
SAFETY INFORMATION To avoid possible electric shock or personal injury, the following general safety precautions must be observed during all phases of operation, service, or repair of the FTAP-x-2X8 Fiber Tap. Failure to comply with these precautions or with specific warnings in this guide violates the safety standards of design, manufacture, and intended use of the tap. Fluke Networks assumes no liability for the customer’s failure to comply with these requirements. WARNINGS If this product is used in a manner not specified by the manufacturer, the protections provided by the product may be impaired. Do not use the tap if it is damaged. Before using, inspect the case. Look for cracked or missing case parts. Pay particular attention to the insulation surrounding the connectors. Do not operate the tap around explosive gas, vapor or dust. When servicing the tap, use specified replacement parts only. Do not connect a telephone line to the tap. Provide adequate ventilation in front of and behind the tap.
SERVICE AND ADJUSTMENT Service and adjustment of the TAP-x-2X8 Fiber Tap should be performed by trained Fluke Networks service personnel only. If you experience a problem with the tap, visit the Fluke Networks website at http://www.flukenetworks.com, send email to
[email protected], or contact your nearest Fluke Networks Service Center to report the problem (see Contacting Fluke Networks for a list of telephone numbers). If the Fiber Tap requires repair, service center personnel will provide you with shipping information and repair prices. If the tap is covered under warranty, it will be promptly repaired or replaced (at Fluke Networks’ option) and returned to you, postage paid, at no charge. See the registration card for warranty terms. If the warranty has lapsed, Fluke Networks will repair the tap for a fixed fee and return it, postage paid, to you.
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Contacting Fluke Networks
To contact Fluke Networks, visit our website at http://www.flukenetworks.com or send email to
[email protected]. For operating assistance in the USA, call 1-800-283-5853. To order accessories or to find out the location of the nearest Fluke Networks distributor or service center, call: • • • • • • • • • • • •
Australia: 61 (2) 8850-3333 or 61 3 9329 0244 Beijing: 86 (10) 6512-3435 Brazil: 11 3044 1277 Canada: 1-800-363-5853 Europe: +44 1923 281 300 Hong Kong: 852 2721-3228 Japan: +81-3-3434-0181 Korea: 82 2 539-6311 Singapore: +65-6738-5655 Taiwan: (886) 2-227-83199 USA: 1-800-283-5853 Anywhere in the world: +1-425-446-4519
Visit our website for the latest list of phone numbers.
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