Transcript
Configurable In-Line Taps
LINK AGGREGATION TAPS: AXTAP1200 SERIES DUAL-LINK AGGREGATION TAPS: AXTAP2200 SERIES
USER GUIDE PN 3036326
[rev. 1, 11/11]
November 2011 © 2011 Fluke Corporation. All rights reserved. Printed in USA. All product names are trademarks of their respective companies.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
COMPLIANCE TESTING CAUTION Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
CERTIFICATIONS This equipment has been tested and found to meet the radiated and conducted emissions for the European Community EMC Directive 89/336/EEC requirements as per EN 61000-6-3:2001, the generic emissions standard for residential, commercial, and light industrial devices, the limits are those for an EN 55022 Class A product. This equipment has also been tested and found to meet the immunity levels for residential, commercial, and light industrial devices according to EN 61000-6-1:2001, the interference severity levels for the standard and requirements of EN 61000-3-2 Harmonic Current, EN 61000-3-3 Voltage Fluctuations and Flicker, EN 61000-4-2 Electrostatic Discharge, EN 610004-3 Radiated Susceptibility, EN 61000-4-4 Electrical Fast Transient/Burst, EN 61000-4-5 Surge, and EN 61000-4-6 Conducted Susceptibility. This equipment has completed the Product Safety Review and found to meet the Low Voltage Directive 98/68/EEC requirements to the standards of EN 60950 Safety of Information Technology Equipment.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Limited Warranty & Limitation of Liability
Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use and service. The warranty period for the mainframe is two years and begins on the date of purchase. Parts, accessories, product repairs, and services are warranted for 90 days, unless otherwise stated. Ni-Cad, Ni-MH, and Li-Ion batteries, cables, or other peripherals are all considered parts or accessories. The warranty extends only to the original buyer or end user customer of a Fluke Networks authorized reseller, and does not apply to any product which, in Fluke Networks’ opinion, has been misused, abused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of operation or handling. Fluke Networks warrants that software will operate substantially in accordance with its functional specifications for 90 days and that it has been properly recorded on non-defective media. Fluke Networks does not warrant that software will be error free or operate without interruption. Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet or Buyer has paid the applicable international price. Fluke Networks reserves the right to invoice Buyer for importation costs of repair/replacement parts when product purchased in one country is submitted for repair in another country. Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of the purchase price, free of charge repair, or replacement of a defective product which is returned to a Fluke Networks authorized service center within the warranty period. To obtain warranty service, contact your Technical Assistance Center. Support information can be found in the System Recovery section at the end of this manual. Fluke Networks assumes no risk for damage in transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB destination). If Fluke Networks determines that failure was caused by neglect, misuse, contamination, alteration, accident, or abnormal condition of operation or handling, or normal wear and tear of mechanical components, Fluke Networks will provide an estimate of repair costs and obtain authorization before commencing the work. Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation charges (FOB Shipping point). THIS WARRANTY IS BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY. Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a court or other decisionmaker of competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
FLUKE NETWORKS
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P.O. BOX 777
EVERETT, WA 98206-0777
USA
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Table of Contents
COMPLIANCE TESTING
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CERTIFICATIONS
iii
LIMITED WARRANTY & LIMITATION OF LIABILITY
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TABLE OF CONTENTS
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PREFACE
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OVERVIEW - AXTAP1200 SERIES AND AXTAP2200 SERIES
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FEATURES AND BENEFITS - AXTAP1200 AND AXTAP2200 SERIES
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AXTAP1200 SERIES LINK TAPS Introduction
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Panel Display and Functionality
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Panel Description
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Table: General Specifications
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AXTAP1200 Series Hardware Installation
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AXTAP1200 Series with BT Tap Hardware Installation
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AXTAP1200 Series with LX/SX Tap Hardware Installation
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AXTAP2200 SERIES DUAL-LINK AGGREGATOR TAPS Introduction
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Panel Display and Functionality
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Panel Description
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Table: General Specifications
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AXTAP2200 Series with BT Tap Hardware Installation
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AXTAP2200 Series with LX/SX Tap Hardware Installation
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OVERVIEW - MANAGEMENT/SERIAL PORTS
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MANAGEMENT/SERIAL PORTS Panel Display and Description
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COMMAND LINE INTERFACE (CLI) Introduction
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Application
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Example - CLI Setting Tap and Monitor Ports
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Table of Contents continued
CARE AND MAINTENANCE
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Avoiding rough handling
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Cleaning carefully
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Providing adequate ventilation
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Safety information
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Service and adjustment
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CONTACTING FLUKE NETWORKS
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Preface
AUDIENCE This hardware guide is written for the person who must install and connect a Fluke Networks Link or Dual-Link Aggregation Tap. The installer is assumed to be familiar with Windows9x/NT/2000/XP, knows how networks operate, and has operating knowledge of network appliances used in network analyzing configurations. This hardware guide was written to help you get to know your new product quickly and easily. We welcome any comments or suggestions you may have regarding this hardware guide.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Overview - AXTAP1200 Series and AXTAP2200 Series
Fluke Networks AXTAP1200 Series Link Aggregating Taps and AXTAP2200 Series Dual-Link Aggregating Taps provide a superior solution for 24x7 monitoring of Ethernet links. While traditional network taps might enable full-duplex monitoring of all traffic on a network link, they transmit the data to the monitoring device (e.g. analyzer, IDS, probe) in two separate half-duplex streams. Not only does this require the monitoring device to have two network interface cards (NIC), it also requires that the device be capable of combining and processing both streams of data in order to monitor both sides of the conversation. Not all monitoring devices have that capability. The AXTAP1200 Series 10/100/1000 Link Aggregating Taps and AXTAP2200 Series 10/100/1000 Dual-Link Aggregating Taps faultlessly combine the two network data streams, allowing any connected monitoring device to receive a full-duplex network stream of data with one NIC. The AXTAP1200 Series Link Aggregating Taps and AXTAP2200 Series Dual-Link Aggregating Taps provide maximum flexibility allowing a choice of aggregation or non-aggregation of the bi-directional data on a single 10/100 or 1000 Mbs link
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Features and Benefits - AXTAP1200 and AXTAP2200 Series
• Connect. Protocol analyzers, probes, or intrusion detection systems can be installed for permanent in-line monitoring of full-duplex links — eliminates the need for network connectors to be disconnected and connected each time a segment needs to be monitored. • Proven performance. Industry leading, non-intrusive, and fault-tolerant. • Operate at 10 Mbps, 100 Mbps, or 1,000 Mbps and support full-duplex and half-duplex auto-negotiation. • Multiple Monitor (Any-to-Any) ports. Allow more devices to simultaneously monitor the same link, providing extended security and analysis options, while eliminating contention for network access. • Redundant power. Ensures uninterrupted monitoring by eliminating power as a single point of failure — you get seamless monitoring even if one of the redundant power source is unavailable. • Easy to install. Optional rack mount available in a 2 unit rack mount chassis 1U high. • Complete configuration. Installed Management RJ45 port and Serial DB9 port allow for configuration through a simple, easy to use Command Line Interface (CLI).
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP1200 Series Link Aggregation Taps INTRODUCTION By using a AXTAP1200 Series Link Aggregating Tap, multiple network devices/tools can receive combined traffic from both sides of the dedicated in-line tapped network conversation. Only one NIC is required by each network device or tool to detect all combined traffic. Figure 1 depicts a typical AXTAP1204 Link Aggregating Tap scenario.
Figure 1. Typical AXTAP1200 Series Link Aggregating Tap application (AXTAP1204SX-SFP unit shown here).
PANEL DISPLAY and FUNCTIONALITY AXTAP1204BT-BT
Figure 2. AXTAP1204BT-BT Link Aggregation Tap front panel display
Figure 3. AXTAP1204BT-BT Link Aggregation Tap connectivity diagram
AXTAP1204BT-SFP (Stratos fiber SFPs and Methode copper SFPs are supported.)
Figure 4. AXTAP1204BT-SFP Link Aggregation Tap front panel display
Figure 5. AXTAP1204BT-SFP Link Aggregation Tap connectivity diagram
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP1200 Series Link Aggregation Taps PANEL DISPLAY and FUNCTIONALITY CONTINUED AXTAP1204LX-SFP (Stratos fiber SFPs and Methode copper SFPs are supported.)
Figure 6. AXTAP1204LX-SFP Link Aggregation Tap front panel display
Figure 7. AXTAP1204LX-SFP Link Aggregation Tap connectivity diagram
AXTAP1204SX-SFP (Stratos fiber SFPs and Methode copper SFPs are supported.)
Figure 8. AXTAP1204SX-SFP Link Aggregation Tap front panel display
Figure 9. AXTAP1204SX-SFP Link Aggregation Tap connectivity diagram
AXTAP1210BT-BT/SFP (Stratos fiber SFPs and Methode copper SFPs are supported.)
Figure 10. AXTAP1210BT-BT/SFP Link Aggregation Tap front panel display
Figure 11. AXTAP1210BT-BT/SFP Link Aggregation Tap connectivity diagram
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP1200 Series Link Aggregation Taps PANEL DISPLAY and FUNCTIONALITY CONTINUED AXTAP1210LX-BT
Figure 12. AXTAP1210LX-BT Link Aggregation Tap front panel display
Figure 13. AXTAP1210LX-BT Link Aggregation Tap connectivity diagram
AXTAP1210SX-BT
Figure 14. AXTAP1210SX-BT Link Aggregation Tap front panel display
Figure 15. AXTAP1210SX-BT Link Aggregation Tap connectivity diagram
AXTAP SERIES
Figure 16. AXTAP SERIES Link Aggregaion Taps’ rear panel
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP1200 Series Link Aggregation Taps PANEL DESCRIPTION POWER 1 AND POWER 2 Two power supplies are provided for each module. The power barrel connectors are on the rear of the Link Aggregation Tap. Use of the second power supply is strongly recommended to assure uninterrupted monitoring. Furthermore, connecting the second power supply to a different external power source circuit than the first power supply eliminates power as a single point of failure. The POWER 1 and 2 LEDs on the front panel illuminate indicating power 1 and 2, respectively, are on. Either LED not illuminated indicates a defective power source and immediate replacement is required to insure redundant power integrity. TAP ports: 1-2 (1204 Series, 1210BT-BT/SFP) or 9-10 (1210LX-BT, 1210SX-BT) These ports are either: • RJ45 connectors used for connection to network segments. These jacks have integrated LEDs that display line status and line speed of each port. See LED display codes below. OR • Duplex-LC connectors used for connection to network segments. The TAP Rx (left) LED located below each duplex-LC connector are solid green indicating a light level has been detected on the respective TAP Rx port. The TAP Tx (right) LEDs located below each duplex-LC connectors are solid green indicating 1,000 Mbs link speed on the respective TAP Rx port. MONITOR (ANY-TO-ANY) ports: 3 - 4 (1204 Series) or 3-10 (1210BT-BT/SFP) or 1-8 (1210LX-BT, 1210SX-BT) Designated as INPUT or OUTPUT by user to use as MONITOR or TAP ports (See Management and Control Port Command Line Interface - Superuser Mode - SET PORT MONITOR section for more information) These ports are either: • RJ45 connectors used for connection to network devices/tools or network segments. These jacks have integrated LEDs that display line status and line speed of each port. See LED display codes below. OR • SFP connectors used for connection to network devices/tools or network segments. (Stratos fiber SFPs and Methode copper SFPs are supported.) They can be connected through fiber or copper, or one of each. The LEDs located below the SFP connectors are solid green indicating a link has been established between the respective MONITOR (ANY-TO-ANY) Rx port and network device/tool/segment Tx port. The LEDs are flashing green when data is passed. LED DISPLAY CODES as displayed on TAP and MONITOR (ANY-TO-ANY) RJ45 connectors with link or data
CODE
LEFT LED
LINK
solid green
green
1,000Mbps
DATA
flashing green
orange
100Mbps
N/A
n/a
[off]
10Mbps
RIGHT LED
TRANSFER RATE
MANAGEMENT and SERIAL ports: MANAGEMENT RJ45 (front panel) or SERIAL DB9 (rear panel) connectors are used for connection to the Management PC. The MANAGEMENT RJ45 jack has an integrated right LED that is solid green indicating a link has been detected between the Management PC and the Management port. There is no LED for the SERIAL DB9 connector on the rear of the Link Aggregation Tap.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP1200 Series Link Aggregation Taps GENERAL SPECIFICATIONS NOTE: Stratos fiber SFPs and Methode copper SFPs are supported.
FEATURE
SPECIFICATION
CHANNEL AXTAP1204BT-BT AXTAP1204BT-SFP ATAP1204LX-SFP AXTAP1204SX-SFP AXTAP1210BT-BT/SFP AXTAP1210LX-BT AXTAP1210SX-BT
single 10/100/1000BASE-T in-line single 10/100/1000BASE-T in-line single 1000LX fiber in-line single 1000SX fiber in-line single 10/100/1000BASE-T in-line single 1000LX fiber in-line single 1000SX fiber in-line
CABLE TYPE COPPER FIBER
CAT5 or higher LX: 9 micron / SX: 50 micron or 62 micron
PORT CONNECTIVITY TAP 1 MONITOR (ANY-TO-ANY) MANAGEMENT / SERIAL
PORT CONNECTIVITY RJ45 (copper) / Duplex-LC (fiber) RJ45 (copper) / SFP (copper/fiber) RJ45 (front) / DB9F (rear)
DISTANCE LIMIT COPPER FIBER
100m max. length between networks; 100m between network tools [varies by cable type]
NOMINAL POWER REQUIREMENTS
Two external power adapters Input: 100-200VAC, 50-60Hz, 0.4A-0.2A Output: 5VDC, 2A Certified by UL, CUL, and TUV; CE approved
OPERATING TEMPERATURE
0° to 40°C (32° to 104°F)
STORAGE TEMPERATURE
-30° to 65°C (-22° to 149°F)
HUMIDITY
Less than 95% non-condensing
DIMENSIONS
(H) 2.79 cm x (W) 20.32 cm x (D)17.78 cm (H) 1.1" x (W)8.00" x (D) 7.00" (includes RMC-2 panel bracket)
WEIGHT
unit: 1.6 lbs; shipping: 6.6 lbs
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP1200 Series Link Aggregation Taps AXTAP1200 SERIES HARDWARE INSTALLATION The following instructions illustrate a typical hardware installation for the AXTAP1204BT-BT and for the AXTAP1210SX-BT as shown by the examples below in Figure 17 and Figure 19.
Figure 17. AXTAP1204BT-BT Front Panel Connections
Figure 18. AXTAP1204BT-BT Link Aggregation Tap connectivity diagram
Figure 19. AXTAP1210SX-BT Front Panel Connections
Figure 20. AXTAP1210SX-BT Link Aggregation Tap connectivity diagram
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP1200 Series Link Aggregation Taps AXTAP1200 SERIES WITH BT TAP HARDWARE INSTALLATION IMPORTANT: To ensure copper tap failsafe functionality, hardware installation is not complete at the final location until the network end-device link has been verified prior to powering the tap and the network end-device link has been verified for the powered tap condition. 1. (AXTAP1200 SERIES WITH BT TAP) Prior to powering the tap, connect both straight through copper network cables to the TAP RJ45 ports. Do not exceed 100 meters cable length between end-devices. Ensure that link is established between both end-devices.
Figure 21. Link Aggregation Tap - On loss of power, relay is closed
2. Two power supplies are provided. Use of the second power supply is strongly recommended to assure uninterrupted monitoring. Connect both power supply barrel connectors into the power ports. Plug the power supplies into the external power source. Connect the second power supply to a different external power source circuit than the first power supply to eliminate power as a single point of failure. The POWER 1 and 2 LEDs illuminate indicating power 1 and 2, respectively, are on. Either LED not illuminated indicates a defective power source and immediate replacement is required to insure redundant power integrity. NOTE: (AXTAP1200 SERIES WITH BT TAP) Each TAP RJ45’s integrated left LED is solid green indicating link has been established with the end-device and is flashing green when data is passed from the respective end-device to the TAP port.
Figure 22. Link Aggregation Tap - Powered relay is open
3. Connect cables to the MONITOR (ANY-TO-ANY) RJ45 or SFP ports. (Stratos fiber SFPs and Methode copper SFPs are supported.) The MONITOR (ANY-TO-ANY) RJ45’s left LED is solid green indicating a link has been established between the respective MONITOR (ANY-TO-ANY) port and network device/tool/segment. The LED is flashing green when data is passed between the respective network device/tool/segment and the MONITOR (ANY-TO-ANY) port.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP1200 Series Link Aggregation Taps AXTAP1200 SERIES WITH BT TAP HARDWARE INSTALLATION
CONTINUED
AXTAP SERIES
Figure 23. AXTAP SERIES Link Aggregaion Taps’ rear panel
NOTE: HyperTerminal is the preferred terminal emulation program and Microsoft© DOS-Windows Telnet is the preferred Telnet client. 4. Connect serial cable to the SERIAL DB9 port on the rear of the Link Aggregating Tap. Connect opposite end to Management PC. This connection is made to SET IP, SUBNET and GATEWAY to match your network. (The factory default IP address is 192.168.1.1) For your Link Aggregating Tap to work properly with your network, the IP address must be set to match your network. The IP address is configured through the HyperTerminal application on the Management PC. 4a. Open the HyperTerminal application on the Management PC and create a HyperTerminal connection with these properties: 9600 bits per second; 8 data bits; Parity none; 1 stop bit; Flow control none. 4b. Once a connection is made, press
key, key, then enter the user name (default: Administrator) and password (default: admin) to access the Link Aggregating Tap. 4c. Then enter Superuser Mode, at the prompt>, enter SU, key, and enter password (default: password) 4d. To set the combined IP address, IP Subnet, and IP Default Gateway, enter SET IP i.i.i.i s.s.s.s g.g.g.g, (where i.i.i.i corresponds to the IP address, s.s.s.s corresponds to the IP Subnet, and g.g.g.g corresponds to IP Default Gateway for your network) and then press the key. 4e. The IP address is now set. Type EXIT, press the key and close the HyperTerminal Application. If you would like to use the MANAGEMENT RJ45 port (front panel) with either the HyperTerminal or TelNet application for further configuration, disconnect serial cable from the SERIAL DB9 port (rear panel) and continue to the next step. Otherwise, leave the serial cable connected and the Command Line Interface (CLI) on the Management PC will configure the Link Aggregating Tap through this port with the HyperTerminal application. 5. Connect management cable to the MANAGEMENT RJ45 port (front panel). Connect the opposite end of this cable to the Management PC. See Management and Serial Port - Command Line Interface section for more information. 6. Using the Command Line Interface (CLI), set the MONITOR (ANY-TO-ANY) ports to configure the input or output ports you require. This process is outlined in the Management Port and Command Line Interface Superuser Mode - SET PORT MONITOR section. AXTAP1200 installation is similar within the series, just connect network cables to TAP ports, cables to MONITOR (ANY-TO-ANY) ports, and management cables to either the front MANAGEMENT port or rear SERIAL DB9 port.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP1200 Series Link Aggregation Taps AXTAP1200 SERIES WITH LX/SX TAP HARDWARE INSTALLATION The following instructions illustrate a typical hardware installation for the AXTAP1204LX-SFP and for the AXTAP1210BT-BT/SFP as shown by the examples below in Figure 24 and Figure 26.
Figure 24. AXTAP1204LX-SFP Front Panel Connections
Figure 25. AXTAP1204LX-SFP Link Aggregation Tap connectivity diagram
Figure 26. AXTAP1210BT-BT/SFP Front Panel Connections
Figure 27. AXTAP12010BT-BT/SFP Link Aggregation Tap connectivity diagram
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP1200 Series Link Aggregation Taps AXTAP1200 SERIES WITH LX/SX TAP HARDWARE INSTALLATION
CONTINUED
IMPORTANT: The fiber taps are directional devices and the Tx / Rx connector pair orientation must match the connection diagrams or no data will be observed out the MONITOR (Any-to-Any) ports. Ensure powered fiber tap functionality by verifing link is established between both end-devices and the TAP duplex-LC Rx LED remains solid green indicating light level is detected on the respective TAP Rx ports and traffic is observed on MONITOR (Any-to-Any) ports.
Figure 28. Link Aggregation Tap Fiber Connection
1. (AXTAP1200 SERIES LX and SX) Connect both fiber cables to the TAP duplex-LC ports. Do not exceed 2 km cable length for SX or 25 km cable length typical for LX between end-devices. Rx and Tx connector end orientation of fiber cables MUST match this diagram. The Rx side of the fiber pair coming from the end device must connect to the Tx side of the fiber tap and the Tx side of the fiber pair coming from the end dvice must connect to the Rx side of the fiber tap. If necessary the installer should remove the retaining clip from the end of LC fiber cable in order to ensure that installation matches the diagram. Failure to properly install the fiber connection will result in a working link but no data to the monitoring tools. Ensure that link is established between both end-devices and the TAP duplex-LC LINK LED remains solid green indicating light level is detected on the respective TAP Rx ports and traffic is observed on MONITOR (Any-to-Any) ports. 2. Two power supplies are provided. Use of the second power supply is strongly recommended to assure uninterrupted monitoring. Connect both power supply barrel connectors into the power ports. Plug the power supplies into the external power source. Connect the second power supply to a different external power source circuit than the first power supply to eliminate power as a single point of failure. The POWER 1 and 2 LEDs illuminate indicating power 1 and 2, respectively, are on. Either LED not illuminated indicates a defective power source and immediate replacement is required to insure redundant power integrity. 3. Connect cables to the MONITOR (ANY-TO-ANY) RJ45 or SFP ports. (Stratos fiber SFPs and Methode copper SFPs are supported.) The MONITOR (ANY-TO-ANY) RJ45’s left LED is solid green indicating a link has been established between the respective MONITOR (ANY-TO-ANY) port and network device/tool/segment. The LED is flashing green when data is passed between the respective network device/tool/segment and the MONITOR (ANY-TO-ANY) port.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP1200 Series Link Aggregation Taps AXTAP1200 SERIES WITH LX/SX TAP HARDWARE INSTALLATION
CONTINUED
AXTAP SERIES
Figure 29. AXTAP SERIES Link Aggregaion Taps’ rear panel
NOTE: HyperTerminal is the preferred terminal emulation program and Microsoft© DOS-Windows Telnet is the preferred Telnet client. 4. Connect serial cable to the SERIAL DB9 port on the rear of the Link Aggregating Tap. Connect opposite end to Management PC. This connection is made to SET IP, SUBNET and GATEWAY to match your network. (The factory default IP address is 192.168.1.1) For your Link Aggregating Tap to work properly with your network, the IP address must be set to match your network. The IP address is configured through the HyperTerminal application on the Management PC. 4a. Open the HyperTerminal application on the Management PC and create a HyperTerminal connection with these properties: 9600 bits per second; 8 data bits; Parity none; 1 stop bit; Flow control none. 4b. Once a connection is made, press key, key, then enter the user name (default: Administrator) and password (default: admin) to access the Link Aggregating Tap. 4c. Then enter Superuser Mode, at the prompt>, enter SU, key, and enter password (default: password) 4d. To set the combined IP address, IP Subnet, and IP Default Gateway, enter SET IP i.i.i.i s.s.s.s g.g.g.g, (where i.i.i.i corresponds to the IP address, s.s.s.s corresponds to the IP Subnet, and g.g.g.g corresponds to IP Default Gateway for your network) and then press the key. 4e. The IP address is now set. Type EXIT, press the key and close the HyperTerminal Application. If you would like to use the MANAGEMENT RJ45 port (front panel) with either the HyperTerminal or TelNet application for further configuration, disconnect serial cable from the SERIAL DB9 port (rear panel) and continue to the next step. Otherwise, leave the serial cable connected and the Command Line Interface (CLI) on the Management PC will configure the Link Aggregating Tap through this port with the HyperTerminal application. 5. Connect management cable to the MANAGEMENT RJ45 port (front panel). Connect the opposite end of this cable to the Management PC. See Management and Serial Port - Command Line Interface section for more information. 6. Using the Command Line Interface (CLI), set the MONITOR (ANY-TO-ANY) ports to configure the input or output ports you require. This process is outlined in the Management Port and Command Line Interface Superuser Mode - SET PORT MONITOR section. AXTAP1200 installation is similar within the series; just connect network cables to TAP ports, cables to MONITOR (ANY-TO-ANY) ports, and management cables to either the front MANAGEMENT port or rear SERIAL DB9 port.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP2200 Series Dual-Link Aggregation Taps INTRODUCTION AXTAP2200 Series Dual-Link Aggregation Taps provide the power and flexibility of the popular AXTAP1200 Series Link Aggregation Taps with the capability of monitoring two dedicated in-line tapped network segments simultaneously. They aggregate the data and send a single copy to multiple connected network devices/tools. Figure 30 depicts a typical AXTAP2200 Dual-Link Aggregating Tap scenario.
Figure 30. Typical AXTAP2200 Series Dual-Link Aggregating Tap application (AXTAP2206SX-SFP unit shown here).
PANEL DISPLAY and FUNCTIONALITY AXTAP2206BT-BT
Figure 31. AXTAP2206BT-BT Link Aggregation Tap front panel display
Figure 32. AXTAP2206BT-BT Link Aggregation Tap connectivity diagram
AXTAP2206LX-SFP (Stratos fiber SFPs and Methode copper SFPs are supported.)
Figure 33. AXTAP2206LX-SFP Link Aggregation Tap front panel display
Figure 34. AXTAP2206LX-SFP Link Aggregation Tap connectivity diagram
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP2200 Series Dual-Link Aggregation Taps PANEL DISPLAY and FUNCTIONALITY CONTINUED AXTAP2206SX-SFP (Stratos fiber SFPs and Methode copper SFPs are supported.)
Figure 35. AXTAP2206SX-SFP Link Aggregation Tap front panel display
Figure 36. AXTAP2206SX-SFP Link Aggregation Tap connectivity diagram
AXTAP2210BT-BT/SFP (Stratos fiber SFPs and Methode copper SFPs are supported.)
Figure 37. AXTAP2210BT-BT/SFP Link Aggregation Tap front panel display
Figure 38. AXTAP2210BT-BT/SFP Link Aggregation Tap connectivity diagram
AXTAP SERIES
Figure 39. AXTAP SERIES Link Aggregaion Taps’ rear panel
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP2200 Series Dual-Link Aggregation Taps PANEL DESCRIPTION POWER 1 AND POWER 2 Two power supplies are provided for each module. The power barrel connectors are on the rear of the Dual-Link Aggregating Tap. Use of the second power supply is strongly recommended to assure uninterrupted monitoring. Furthermore, connecting the second power supply to a different external power source circuit than the first power supply eliminates power as a single point of failure. The POWER 1 and 2 LEDs on the front panel illuminate indicating power 1 and 2, respectively, are on. Either LED not illuminated indicates a defective power source and immediate replacement is required to insure redundant power integrity. TAP ports: 1-4 (2206BT-BT, 2210BT-BT-/SFP) or 1-2 and 5-6 (2206LX-BT, 2206SX-BT) These ports are either: • RJ45 connectors used for connection to network segments. These jacks have integrated LEDs that display line status and line speed of each port. See LED display codes below. OR • Duplex-LC connectors used for connection to network segments. The TAP Rx (left) LED located below each duplex-LC connector are solid green indicating a light level has been detected on the respective TAP Rx port. The TAP Tx (right) LEDs located below each duplex-LC connectors are solid green indicating 1,000 Mbs link speed on the respective TAP Rx port.
MONITOR (ANY-TO-ANY) ports: 5-6 (2206BT-BT) or 1-2 and 3-4 (2206LX-BT, 2206SX-BT) or 5-10 (2210BT-BT/SFP Designated as INPUT or OUTPUT by user to use as MONITOR or TAP ports (See Management and Control Port Command Line Interface - Superuser Mode - SET PORT MONITOR section for more information) These ports are either: • RJ45 connectors used for connection to network devices/tools or network segments. These jacks have integrated LEDs that display line status and line speed of each port. See LED display codes below. OR • SFP connectors used for connection to network devices/tools or network segments. (Stratos fiber SFPs and Methode copper SFPs are supported.) They can be connected through fiber or copper, or one of each. The LEDs located to the right of the SFP connectors are solid green indicating a link has been established between the respective MONITOR (ANY-TO-ANY) Rx port and network device/tool/segment Tx port. The LEDs are flashing green when data is passed. LED DISPLAY CODES as displayed on TAP and MONITOR (ANY-TO-ANY) RJ45 connectors with link or data
CODE
LEFT LED
LINK
solid green
green
1,000Mbps
DATA
flashing green
orange
100Mbps
N/A
n/a
[off]
10Mbps
RIGHT LED
TRANSFER RATE
MANAGEMENT and SERIAL ports: MANAGEMENT RJ45 (front panel) or SERIAL DB9 (rear panel) connectors are used for connection to the Management PC. The MANAGEMENT RJ45 jack has an integrated right LED that is solid green indicating a link has been detected between the Management PC and the Management port. There is no LED for the SERIAL DB9 connector on the rear of the Dual-Link Aggregating Tap.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP2200 Series Dual-Link Aggregation Taps GENERAL SPECIFICATIONS NOTE: Stratos fiber SFPs and Methode copper SFPs are supported.
FEATURE
SPECIFICATION
CHANNEL AXTAP2206BT-BT ATAP2206LX-SFP AXTAP2206SX-SFP AXTAP2210BT-BT/SFP
dual 10/100/1000BASE-T in-line dual 1000LX fiber in-line dual 1000LX fiber in-line dual 10/100/1000BASE-T in-line
CABLE TYPE COPPER FIBER
CAT5 or higher LX: 9 micron / SX: 50 micron or 62 micron
PORT CONNECTIVITY TAP 1 AND 2 MONITOR (ANY-TO-ANY) MANAGEMENT / SERIAL
PORT CONNECTIVITY RJ45 (copper) / Duplex-LC (fiber) RJ45 (copper) / SFP (copper/fiber) RJ45 (front) / DB9F (rear)
DISTANCE LIMIT COPPER FIBER
100m max. length between networks; 100m between network tools [varies by cable type]
NOMINAL POWER REQUIREMENTS
Two external power adapters Input: 100-200VAC, 50-60Hz, 0.4A-0.2A Output: 5VDC, 2A Certified by UL, CUL, and TUV; CE approved
OPERATING TEMPERATURE
0° to 40°C (32° to 104°F)
STORAGE TEMPERATURE
-30° to 65°C (-22° to 149°F)
HUMIDITY
Less than 95% non-condensing
DIMENSIONS
(H) 2.79 cm x (W) 20.32 cm x (D)17.78 cm (H) 1.1" x (W)8.00" x (D) 7.00" (includes RMC-2 panel bracket)
WEIGHT
unit: 1.6 lbs; shipping: 6.6 lbs
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP2200 Series Dual-Link Aggregation Taps AXTAP2200 SERIES WITH BT TAP HARDWARE INSTALLATION The following instructions illustrate a typical hardware installation for the AXTAP2200 Series Dual-Link Aggregating Tap, as shown by the example below in Figure 32.
Figure 40. AXTAP2206BT-BT Front Panel Connections
Figure 41. AXTAP2206BT-BT Link Aggregation Tap connectivity diagram
IMPORTANT: To ensure copper tap failsafe functionality, hardware installation is not complete at the final location until the network end-device link has been verified prior to powering the tap and the network end-device link has been verified for the powered tap condition. 1. (AXTAP2200 SERIES WITH BT TAP) Prior to powering the tap, connect both straight through copper network cables to the TAP RJ45 ports. Do not exceed 100 meters cable length between end-devices. Ensure that link is established between both end-devices.
Figure 42. Dual-Link Aggregation Tap - On loss of power, relay is closed
2. Two power supplies are provided. Use of the second power supply is strongly recommended to assure uninterrupted monitoring. Connect both power supply barrel connectors into the power ports. Plug the power supplies into the external power source. Connect the second power supply to a different external power source circuit than the first power supply to eliminate power as a single point of failure. The POWER 1 and 2 LEDs illuminate indicating power 1 and 2, respectively, are on. Either LED not illuminated indicates a defective power source and immediate replacement is required to insure redundant power integrity.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP2200 Series Dual-Link Aggregation Taps AXTAP2200 SERIES WITH BT TAP HARDWARE INSTALLATION
CONTINUED
NOTE: (AXTAP2200 SERIES WITH BT TAP) Each TAP RJ45’s integrated left LED is solid green indicating link has been established with the end-device and is flashing green when data is passed from the respective end-device to the TAP port.
Figure 43.Dual- Link Aggregation Tap - Powered relay is open
3. Connect cables to the MONITOR (ANY-TO-ANY) RJ45 ports. (Stratos fiber SFPs and Methode copper SFPs are supported.) The MONITOR (ANY-TO-ANY) RJ45’s left LED is solid green indicating a link has been established between the respective MONITOR (ANY-TO-ANY) port and network device/tool/segment. The LED is flashing green when data is passed between the respective network device/tool/segment and the MONITOR (ANY-TO-ANY) port. AXTAP SERIES
Figure 44. AXTAP SERIES Dual-Link Aggregaion Taps’ rear panel
NOTE: HyperTerminal is the preferred terminal emulation program and Microsoft© DOS-Windows Telnet is the preferred Telnet client. 4. Connect serial cable to the SERIAL DB9 port on the rear of the Link Aggregating Tap. Connect opposite end to Management PC. This connection is made to SET IP, SUBNET and GATEWAY to match your network. (The factory default IP address is 192.168.1.1) For your Link Aggregating Tap to work properly with your network, the IP address must be set to match your network. The IP address is configured through the HyperTerminal application on the Management PC. 4a. Open the HyperTerminal application on the Management PC and create a HyperTerminal connection with these properties: 9600 bits per second; 8 data bits; Parity none; 1 stop bit; Flow control none. 4b. Once a connection is made, press key, key, then enter the user name (default: Administrator) and password (default: admin) to access the Link Aggregating Tap. 4c. Then enter Superuser Mode, at the prompt>, enter SU, key, and enter password (default: password) 4d. To set the combined IP address, IP Subnet, and IP Default Gateway, enter SET IP i.i.i.i s.s.s.s g.g.g.g, (where i.i.i.i corresponds to the IP address, s.s.s.s corresponds to the IP Subnet, and g.g.g.g corresponds to IP Default Gateway for your network) and then press the key. 4e. The IP address is now set. Type EXIT, press the key and close the HyperTerminal Application. If you would like to use the MANAGEMENT RJ45 port (front panel) with either the HyperTerminal or TelNet application for further configuration, disconnect serial cable from the SERIAL DB9 port (rear panel) and continue to the next step. Otherwise, leave the serial cable connected and the Command Line Interface (CLI) on the Management PC will configure the Link Aggregating Tap through this port with the HyperTerminal application.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP 2200 Series Dual-Link Aggregation Taps AXTAP2200 SERIES WITH BT TAP HARDWARE INSTALLATION
CONTINUED
5. Connect management cable to the MANAGEMENT RJ45 port (front panel). Connect the opposite end of this cable to the Management PC. See Management and Serial Port - Command Line Interface section for more information. 6. Using the Command Line Interface (CLI), set the MONITOR (ANY-TO-ANY) ports to configure the input or output ports you require. This process is outlined in the Management Port and Command Line Interface Superuser Mode - SET PORT MONITOR section. AXTAP2200 Series installation is similar within the series, just connect network cables to TAP ports, cables to MONITOR (ANY-TO-ANY) ports, and management cables to either the front MANAGEMENT port or rear SERIAL DB9 port.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP2200 Series Link Aggregation Taps AXTAP2200 SERIES WITH LX/SX TAP HARDWARE INSTALLATION The following instructions illustrate a typical hardware installation for the AXTAP2206LX-SFP and for the AXTAP2210BT-BT/SFP as shown by the examples below in Figure 37 and Figure 39.
Figure 45. AXTAP2206LX-SFP Front Panel Connections
Figure 46. AXTAP2206LX-SFP Link Aggregation Tap connectivity diagram
Figure 47. AXTAP2210BT-BT/SFP Front Panel Connections
Figure 48. AXTAP2210BT-BT/SFP Link Aggregation Tap connectivity diagram
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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AXTAP2200 Series Link Aggregation Taps AXTAP2200 SERIES WITH LX/SX TAP HARDWARE INSTALLATION
CONTINUED
IMPORTANT: The fiber taps are directional devices and the Tx / Rx connector pair orientation must match the connection diagrams or no data will be observed out the MONITOR (Any-to-Any) ports. Ensure powered fiber tap functionality by verifing link is established between both end-devices and the TAP duplex-LC Rx LED remains solid green indicating light level is detected on the respective TAP Rx ports and traffic is observed on MONITOR (Any-to-Any) ports.
Figure 49. Dual-Link Aggregation Tap Fiber Connection
1. (AXTAP2206LX-SFP, AXTAP2206SX-SFP) Connect both fiber cables to the TAP duplex-LC ports. Do not exceed 2 km cable length for SX or 25 km cable length typical for LX between end-devices. Rx and Tx connector end orientation of fiber cables MUST match this diagram. The Rx side of the fiber pair coming from the end device must connect to the Tx side of the fiber tap and the Tx side of the fiber pair coming from the end dvice must connect to the Rx side of the fiber tap. If necessary the installer should remove the retaining clip from the end of LC fiber cable in order to ensure that installation matches the diagram. Failure to properly install the fiber connection will result in a working link but no data to the monitoring tools. Ensure that link is established between both end-devices and the TAP duplex-LC LINK LED remains solid green indicating light level is detected on the respective TAP Rx ports and traffic is observed on MONITOR (Anyto-Any) ports. 2. Two power supplies are provided. Use of the second power supply is strongly recommended to assure uninterrupted monitoring. Connect both power supply barrel connectors into the power ports. Plug the power supplies into the external power source. Connect the second power supply to a different external power source circuit than the first power supply to eliminate power as a single point of failure. The POWER 1 and 2 LEDs illuminate indicating power 1 and 2, respectively, are on. Either LED not illuminated indicates a defective power source and immediate replacement is required to insure redundant power integrity. 3. Connect cables to the MONITOR (ANY-TO-ANY) SFP ports. (Stratos fiber SFPs and Methode copper SFPs are supported.) The MONITOR (ANY-TO-ANY) SFP left LED is solid green indicating a link has been established between the respective MONITOR (ANY-TO-ANY) port and network device/tool/segment. The LED is flashing green when data is passed between the respective network device/tool/segment and the MONITOR (ANY-TO-ANY) port.
NOTE: HyperTerminal is the preferred terminal emulation program and Microsoft© DOS-Windows Telnet is the preferred Telnet client.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
AXTAP2200 Series Link Aggregation Taps AXTAP2200 SERIES WITH LX/SX TAP HARDWARE INSTALLATION
CONTINUED
AXTAP2200 SERIES
Figure 50. AXTAP2200 SERIES Dual-Link Aggregaion Taps’ rear panel 4. Connect serial cable to the SERIAL DB9 port on the rear of the Dual-Link Aggregating Tap. Connect opposite end to Management PC. This connection is made to SET IP, SUBNET and GATEWAY to match your network. (The factory default IP address is 192.168.1.1) For your Link Aggregating Tap to work properly with your network, the IP address must be set to match your network. The IP address is configured through the HyperTerminal application on the Management PC. 4a. Open the HyperTerminal application on the Management PC and create a HyperTerminal connection with these properties: 9600 bits per second; 8 data bits; Parity none; 1 stop bit; Flow control none. 4b. Once a connection is made, press key, key, then enter the user name (default: Administrator) and password (default: admin) to access the Link Aggregating Tap. 4c. Then enter Superuser Mode, at the prompt>, enter SU, key, and enter password (default: password) 4d. To set the combined IP address, IP Subnet, and IP Default Gateway, enter SET IP i.i.i.i s.s.s.s g.g.g.g, (where i.i.i.i corresponds to the IP address, s.s.s.s corresponds to the IP Subnet, and g.g.g.g corresponds to IP Default Gateway for your network) and then press the key. 4e. The IP address is now set. Type EXIT, press the key and close the HyperTerminal Application. If you would like to use the MANAGEMENT RJ45 port (front panel) with either the HyperTerminal or TelNet application for further configuration, disconnect serial cable from the SERIAL DB9 port (rear panel) and continue to the next step. Otherwise, leave the serial cable connected and the Command Line Interface (CLI) on the Management PC will configure the Link Aggregating Tap through this port with the HyperTerminal application. 5. Connect management cable to the MANAGEMENT RJ45 port (front panel). Connect the opposite end of this cable to the Management PC. See Management and Serial Port - Command Line Interface section for more information. 6. Using the Command Line Interface (CLI), set the MONITOR (ANY-TO-ANY) ports to configure the input or output ports you require. This process is outlined in the Management Port and Command Line Interface Superuser Mode - SET PORT MONITOR section. AXTAP2206 and AXTAP2210 installation is similar within the series, just connect network cables to TAP ports, cables to MONITOR (ANY-TO-ANY) ports, and management cables to either the front MANAGEMENT port or rear SERIAL DB9 port.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Overview - Management/Serial Ports
NOTE: HyperTerminal is the preferred terminal emulation program and Microsoft© DOS-Windows Telnet is the preferred Telnet client.
The Management RJ45 (front panel) and Serial DB9 (rear panel) ports of AXTAP Link and Dual-Link Aggregation Taps allow connection to a PC for advanced configuration options. For initially setting the IP Address, the Link and Dual-Link Aggregation Taps must be connected to the Management PC through the Serial port and configured with the HyperTerminal application. This connection can also continue to be used for configuration after its initial use, if desired. However, if after the initial settings are made, more configurations need to be made remotely, HyperTerminal or Telnet applications can be used by the front Management RJ45 port over the network. • Connect cable from the Serial DB9 port to what is to be your Management PC for setting the IP Address. • Open a HyperTerminal window and begin initial configuration of your Link or Dual-Link Aggregating Tap to meet your network’s needs. • The Command Line Interface (CLI) offers simple, easy to use commands so you get the most out of your Link or Dual-Link Aggregation Tap. • If remote configuration is desired, use HyperTerminal or Telnet with Management RJ45 connection to configure over the network. For AXTAP Link or Dual-Link Aggregation Taps with Management/Serial ports, the CLI allows for configuration of addresses, history, passwords, and other specific aspects of the Link or Dual-Link Aggregation Tap. The tap ports are hard-wired to serve as in-line taps, but the remaining monitor ports may be set to be either input or output ports. The explanation below will focus on the AXTAP Link and Dual-Link Aggregation Taps configurations for remote access after the input and output hardware connections have already been installed. Initially, only the Serial port connection with the HyperTerminal application can set the IP Address. Refer to AXTAP Link and Dual-Link Aggregation Tap Hardware Installation sections for possible input and output connections. Tap and Monitor connections are configurable; label and make input and output connections as necessary for your Tap and Monitor port needs. Tap and Monitor ports will be configured by the Command Line Interface (CLI). It is necessary that all Tap and Monitor hardware connections be installed before running the CLI on your Management PC. See Management/Serial Port - Panel Description section for Serial DB9 and Management RJ45 port placement. 1. Connect management cables to RJ45 or serial port on Management PC. No LEDs should light up on Management PC as no two-part connection has been made. 2. Connect opposite end of cable to MANAGEMENT RJ45 or SERIAL DB9 port on the Link or Dual-Link Aggregating Tap. The MANAGEMENT RJ45’s right LED is solid green indicating a link has been established between the MANAGEMENT port and the Management PC. The LED is flashing green when data is passed from the MANAGEMENT port to the Management PC. There is no LED for the SERIAL DB9 port. 3. The RJ45 port on the Management PC should have an LED that also remains solid green indicating that a link has been established between the MANAGEMENT RJ45 port and the Management PC and flashes when data is passed. See third-party Management PC literature for proper LED description. There is no LED for the SERIAL port.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Management/Serial Ports PANEL DISPLAY AND DESCRIPTION MANAGEMENT/CONTROL PORTS
Figure 51. AXTAP Series rear panel (Serial port shown, left) Serial port directly connected to the Management PC is the only way to initially set the IP Address. SERIAL DB9 connector (rear) used for connection to Management PC, for direct access. There is only one serial port on the rear of the Link or Dual-Link Aggregating Tap. There is no LED for the serial port. It is the only port that connects to the Management PC to set the IP address for the first time.
Figure 52. AXTAP1204 SERIES front panel display (Management port shown, right)
Figure 53. AXTAP1210 SERIES front panel display (Management port shown, right)
Figure 54. AXTAP2206 SERIES front panel display (Management port shown, right)
Figure 55. AXTAP2210 SERIES front panel display (Management port shown, right) MANAGEMENT RJ45 connector (front) used for connection to the Management PC, for remote access. This jack has an integrated right LED that is solid green indicating a link has been detected between the Management PC and the Management port.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Command Line Interface (CLI) INTRODUCTION - COMMAND LINE INTERFACE (CLI) NOTE: HyperTerminal is the preferred terminal emulation program and Microsoft© DOS-Windows Telnet is the preferred Telnet client. Connecting the Management RJ45 or Serial DB9 port to a Management PC allows for configuration of the Link or Dual-Link Aggregation Tap either directly or remotely. The CLI is utilized through either the HyperTerminal application (RJ45, DB9) or the TelNet application (RJ45). The HyperTerminal application is used when a Serial direct connection is made between the Management PC and the Management port on your Link or Dual-Link Aggregation Tap. The HyperTerminal or TelNet application is used when a CAT5 or higher copper connection is made between the Management PC and the Management RJ45 port on your Link or Dual-Link Aggregation Tap. Once either connection’s hardware connection is made, open either the HyperTerminal application (RJ45, DB9) or TelNet application (RJ45) and create a connection with the settings that fit your needs:
Direct Serial - HyperTerminal Connection (necessary to set IP Address) • 9600 bits per second • 8 data bits • Parity none • 1 stop bit • Flow control none Remote RJ45 - HyperTerminal Connection (over network) • TCP/IP (Winsock) • Host Address: x.x.x.x • Port Number: 23 File>Properties>Settings • Emulation VT100 ASCII Setup • Send line ends with line feeds • Echo typed characters locally Remote RJ45 - TelNet Connection (over network) At the Windows command prompt enter: • TelNet • o x.x.x.x 23 (open hostname [port])
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) Basic Functionality Window Size Functionality: A traditional CLI window has a limited number of character spaces available for use (24 lines per screen, 80 characters per line). If there is more data than can fit in this limited window, the number of lines presented is one less and a “—more—” prompt is shown on the last line. Character Handling: The CLI handles all printable characters (ASCII codes 32-126) as well as non-printable characters noted below: Non-Printable Character
Description
Executes command and places command in history buffer
Erases previously entered character and removes that character from history buffer
Connectivity/Authentication Functionality: Connectivity to the Link or Dual-Link Aggregating Tap is made through the Management RJ45 or Serial DB9 port and authentication is required. This password protection only yields read-only access. To make configuration changes, Superuser (SU) mode must be accessed with another password. See the Superuser section for more information. Base Prompt: This is the text presented to the user logging in to use the CLI (default values shown). All Usernames and passwords are case-sensitive. Default Username prompt: Enter Username: Administrator Enter Password: admin > Superuser log in: >SU Enter Password: password # The base prompt can be configured to any text. See SET PROMPT in the Superuser section for more information. Password Recovery: Password Recovery is provided for cases where a user has forgotten the Superuser and/or Administrator login password. The password recovery shall be accomplished by connecting to the unit serially using a HyperTerminal like program and rebooting the unit. As the power-up sequence is occurring, depress . Upon receipt of this command, a prompt will be displayed with text prior to the prompt that is a key used to reset the passwords. The prompt is calculated from unit key values and an example prompt is: 617A6185774$ You must call Fluke Networks Technical Assistance Center with the prompt key in order to obtain the required response to reset passwords. Given a valid password reset response, the factory default passwords will be saved in Non-Volatile memory. If an invalid password response is given, a new key will be calculated and displayed as the prompt described above after first clearing the screen.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued Basic Commands (Read-Only Access) The shortcut input for each of these commands is noted in parenthesis. All commands are entered at the cursor >. HELP (HE) or ?: When this command is entered alone, a list of commands, their shortcut inputs, and their descriptions will display. It is entered and displays data as shown: HELP EXIT SHOW SHOW PRODUCT SHOW TIME SHOW MANAGEMENT SHOW PORT CONFIG SHOW GROUPS SET IP SET SUBNET SET GATEWAY SET PROMPT SET DATE SET TIME SET PORT NAME SET PORT SPEED SET PORT VTAG SET PORT MONITOR SET PORT GROUP SU SU SET PASSWORD ADD USER EDIT USER DELETE USER SHOW USERS SHOW PORT ROUTING SET LINK PROTECT SET PERIODIC ARP
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HE / ? EX SH SH PR SH TI SH MA SH PO CO SH GR SE IP SE SU SE GA SE PR SE DA SE TI SE PO SE PO SP SE PO VT SE PO MO SE GR SU SU SE PA AD US ED US DE US SH US SH PO RO SE LP SE PE AR
Show Help Exit Shell Show All Current Configurable Values Show Product Name and Serial Number Show System Date and Time Show Management Configuration Show Port Configuration Show Group Configuration Set IP Set Subnet Mask Set Default Gateway Set Command Prompt Set System Date Set System Time Set Port Name (max 32 bytes) Set Port Speed Set Port VTAG Stripping Set Monitor Configuration Set Group Name Enter Superuser Mode Set Superuser Password Add User Change Username/Password Delete User Display Users Display Routing Summary Set Link Protect Parameters Set Periodic ARP Parameters
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued SHOW (SH): Using this command alone, displays general information about the Link or Dual-Link Aggregating Tap. It is entered and displays information as shown: SHOW • Date/Time • Product • Serial number • Version • Management port MAC address • Management port IP address, IP Subnet, Default gateway, and IP port • Groups • Period ARP Example: >SH Date/Time: Product: Serial Number: Version: MAC Address: IP Address: IP Subnet: IP Default Gateway: IP Port: TAP 1: 1: Port 1 2: Port 2 Period ARP:
09-15-2009 13:57:23 AXTAP1204BT-BT 9326023 5.2.0.19 00-CO-17-0C-0D-0E 192.168.1.1 255.255.255.0 0.0.0.0 2370
DISABLED
The SHOW command can be used to display more specific information with other qualifiers. See the following SHOW-based commands for more information. SHOW PRODUCT (SH PR): This command displays the name, serial number, and firmware version of the Link or Dual-Link Aggregating Tap. It is entered and displays data as shown: SHOW PRODUCT • Product Name • Serial Number • Firmware Revision (x.x.x.x = boot loader. major micro. minor micro. build number ) Example: >SH PR Product: AXTAP-2010LX-BT Serial Number: 9326023 Firmware Revision: x.x.x.x Build Number Minor Micro Major Micro Boot Loader
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued SHOW TIME (SH TI): This command displays the set date and time for the Link or Dual-Link Aggregating Tap. It is entered and displays data as shown: SHOW TIME • DATE TIME Example: >SH TI Date/Time 05-29-2007 12:40:25 SHOW MANAGEMENT (SH MA): This command displays Management RJ45 port information and authentication information. It is entered and displays data as shown: SHOW MANAGEMENT • MAC Address • IP Address • IP Subnet • IP Default Gateway • IP Port Example: >SH MA MAC Address: IP Address: IP Subnet: IP Default Gateway: IP Port:
00-CO-17-00-23-9F 192.168.1.1 255.255.255.0 0.0.0.0 2370
SHOW GROUPS (SH GR): This command displays all groups of ports as designated by user. The Group names followed by the ports included in the group are displayed. It is entered and displays data as shown: SHOW GROUPS • Group name • Port in group (Port number: Port name) • Port in group (Port number: Port name) • Port in group (Port number: Port name) Example: >SH GR TAP 1: 1: Port 1 2: Port 2
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued SHOW PORT CONFIG (SH PO CO): This command displays all configurable related data for all ports. It is entered and displays data as shown: SHOW PORT CONFIG • Name • Speed/Duplex • LinkProtect • Connection type (SPAN, TAP [Ports on TAP circuit]) • Group membership • Steering configuration • VLAN tag status To show configurable data for only a specific port, use the SHOW PORT CONFIG command followed by the port name or port number. Example: >SH PO CO 01: Port 1 CFG: Auto-Negotiate Current: 1G Full Duplex LinkProtect OFF Type: Tap (1..2) Group Member: Copies to: 2,3,4 VLAN Tag Stripping: OFF 02: Port 2 CFG: Auto-Negotiate Current: 1G Full Duplex LinkProtect OFF Type: Tap (2..1) Group Member: Copies to: 1,3,4 VLAN Tag Stripping: OFF Press any key... SHOW PORT ROUTING (SH PO RO): This command displays a port routing interface matrix for all ports in a brief summary format. It is entered and displays a stand-alone AXTAP1204BT-BT data as shown: Example: >SH PO RO
01 02 03 04 >
Outputs 01 02 03 04 ----X------------------------------X-------------------------------------------------------------------
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued Superuser Commands (Configuration Access) The shortcut input for each of these commands is noted in parenthesis. All commands are entered at the Superuser cursor #. SU: The SU command accesses the Superuser mode where the Link or Dual-Link Aggregation Tap can be configured. A password prompt is displayed and the default password is “password.” Then the Superuser prompt is displayed. It looks exactly like the basic prompt, except the end has turned from “>” to “#,” as shown below: Enter Password: ******** # SET IP (SE IP): This command configures the IP parameters. Initially this can only be done through the direct serial connection using the HyperTerminal application. The parameters must be entered in proper order, as shown: SET IP (Address) (Subnet) (Default Gateway) They must be entered in order, but if the user only wants to configure the IP address and subnet, only those variables need to be entered. Also, all three variables can be set separately with the Superuser commands. They are entered as shown: SET IP (Address) SET SUBNET (Subnet) SET GATEWAY (Default Gateway) Example: #SE IP 192.168.1.50 255.255.255.0 192.168.1.2 #SE GA 192.168.1.2 SET PROMPT (SE PR): This command, followed by a text string, changes the Base Prompt to the text value entered (up to 32 characters). It is entered as shown: SET PROMPT (Prompt text) Example: #SE PR (FlukeNetworks) FlukeNetworks# SET DATE (SE DA): This command, followed by the date (MMDDYY), sets the real time clock date. It is entered as shown: SET DATE (MMDDYY) Example: #SE DA 123107
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued SET TIME (SE TI): This command, followed by the time (HHMMSS), sets the real time clock time. It is entered as shown: SET TIME (HHMMSS) Example: #SE TI 033526 SET PORT NAME (SE PO NA): This command, followed by the port number or name, a command separator (TO), then the new name (up to 32 characters), assigns the new port name entered. It is entered as shown: SET PORT NAME (Port number or Port name) TO (New Port Name) Example: #SE PO NA 4 TO Port 4 SET PORT SPEED (SE PO SP): This command changes the port speed for a single port or a group of ports. It is entered as shown: SET PORT SPEED (Comma separated list of Port numbers, port names, or group names) (Speed duplex) Speed duplex is one of the following: 10HALF, 10FULL, 100HALF, 100FULL, 1000FULL, AUTO. Example: #SE PO SP 4,6,7,8 100HALF SET PORT VTAG (SE PO VT): This command is used to change the capability of a port to either pass VLAN Tags or strip them from a frame and recalculate the CRC of the frame. It is entered as shown: SE PO VT (Comma separated list of Port numbers, Port names, or Group names) ON/OFF Example: #SE PO VT 1,2,3,4 ON SET PORT MONITOR (SE PO MO): This command sets the data routing by selecting the port (MONITOR) on which the monitoring device is to be located (output) as well as ports (TAPS) to be redirected to that monitor port (input). As part of this command, there is a command separator (FROM) or, if the OFF parameter (turn off all data routing to the selected port) is used, the FROM is not used. It is entered as shown: SET PORT MONITOR ((Comma separated list of Port numbers, Port names, or Group names) FROM/OFF ((Comma separated list of Port numbers, Port names, or Group names)) Example: #SE PO MO Port1 FROM Engineering #SE PO MO 4 FROM PortThree,1,2 #SE PO MO 3 OFF NOTE: SEE THE EXAMPLE AT THE END OF THE CLI SECTION FOR FURTHER EXPLANATION OF USING INPUT AND OUTPUT SETTINGS FOR TAP AND MONITOR PORTS.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued SET PORT GROUP (SE PO GR): This command is used to create a Port list under a common name for ease of use. As part of this command, there is a command separator (CONTAINS) or, if the OFF parameter (delete the group) is used, the CONTAINS is not used. A maximum of 10 groups is allowed. It is entered as shown: SET PORT GROUP (Group name) (CONTAINS or OFF) (Port list) Examples: #SE PO GR FlukePorts CONTAINS 4,5,6 #SE PO GR FlukePorts OFF SU SET PASSWORD (SU SE PA): This command is used to change the password used to access Superuser mode. It is entered as shown: SU SET PASSWORD Example: #SU SE PA ***Warning*** Modification of the SU password has serious consequences if the password is lost!! ***Warning*** #Enter Password: ******** #Confirm Password: ******** ADD USER (AD US): This command is used to add users to the Link or Dual-Link Aggregating Tap. It is entered as shown: ADD USER Example: #AD US #Enter New Username: NewUser #Enter Password: **** #Confirm Password: **** User NewUser has been saved EDIT USER (ED US): This command is used to edit Usernames/Passwords of users of the Link or Dual-Link Aggregating Tap. It is entered as shown: EDIT USER (USERNAME) Example: #ED US NewUser #Enter New Username: EditUser #Enter Password: **** #Confirm Password: **** User EditUser has been saved
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued DELETE USER (DE US): This command is used to delete users of the Link or Dual-Link Aggregation Tap. It is entered as shown: DELETE USER (USERNAME) Example: #DE US EditUser User EditUser deleted SHOW USERS (SH US): This command displays all users for the Link or Dual-Link Aggregation Tap. SHOW USERS Example: #SH US * Administrator SET LINK PROTECT (SE LP): This command configures the link protect function for the AXTAP Series with a BT Tap. where: tapnum: enable: int1: int2: recovery:
tap number (specific tap number 1 or 2) ON/OFF fail interval 1-3600 secs (link failure detection polling interval) recover interval 1-3600 secs (duration of auto recovery polling interval) AUTO/MANUAL
Factory default is that link protect enable is ON, int1 is 10 seconds failure polling interval, int2 is 10 seconds recovery polling interval and recovery is AUTO. If one side of the network traffic, through the AXTAP Series with a BT Tap, is interrupted ("LINK" dropped) for longer than 10 seconds, the tap will enter bypass mode and the other side of the network will also drop "LINK" with the integrated tap. The TAP will continue to auto recover, as heard when the bypass relays cycle at the polling interval rate, until link is established or the LINK PROTECT settings are changed to different values.# SET LINK PROTECT (SE LP) tapnum enable interval recovery. Example: # SE LP 1 ON 5 180 AUTO # This example command sets the TAP 1 ports (ports 1 and 2) to enable link protect ON, the link failure detection polling interval is set to 5 seconds, the duration of auto recovery polling interval is set to 180 seconds and recovery is set to AUTO. • The tap checks end points for a valid link every 5 seconds. • If no link is detected the tap goes into passive paypass mode. • At 180 second intervals tap will toogle back to active mode for 5 seconds to determine if the failed link has been resotred. • If link is restored, tap stays in active mode • If link is not restored, the tap returns to passive mode at the end of the 5 second interval and stays in passive mode for 180 seconds before repeating the process.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Command Line Interface (CLI) APPLICATION - COMMAND LINE INTERFACE (CLI) continued NOTE: Several common conditions could cause the LINK PROTECT function to initiate bypass mode: • Prior to the installation of the integrated TAP in an active network; with the factory default LINK PROTECT settings; and when LINK is not established within the 10 second polling interval — the LINK PROTECT function will initiate bypass mode. • If one side of the network link is interrupted for longer than the current polling interval — LINK PROTECT function will initiate bypass mode. When recovery (AUTO/MANUAL) is set to MANUAL, the TAP will remain in bypass mode once network link is interrupted through the polling interval. LINK is re-established at the Command Line Interface (CLI) by re-executing the SET LINK PROTECT command. The bypass mode can also be reset and LINK re-established by power cycling the TAP. SET PERIODIC ARP (SE PE AR): An Address Resolution Protocol (ARP) periodic announcement (also known as Gratuitous ARP) is a packet containing valid sender hardware and protocol addresses for the host that sent it, with identical destination and source addresses. Such a request is not intended to solicit a reply, but merely updates the ARP caches of other hosts that receive the packet. Factory default is that periodic ARP is OFF. The periodic ARP may be set to ON with a periodic polling interval from 1 to 120 minutes. Example: #SE PE AR ON 15 • The tap sends a periodic ARP announcement every 15 minutes.
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Command Line Interface (CLI)
EXAMPLE - COMMAND LINE INTERFACE (CLI) SETTING TAP AND MONITOR PORTS Example AXTAP1200 Series and AXTAP 22060 Series Taps allow multiple network devices/tools to receive the combined data of multiple Ethernet network segments. The AXTAP1200 Series and AXTAP 22060 Series have hard-wired in-line network taps. However, any of the remaining Monitor (Any-to-Any) ports can be configured as shown below in Figure 28. All AXTAP series’ ports can be set to be input or output ports by the Command Line Interface (CLI) as shown below in Figure 46. The settings for the setup of the ATAPBT-SFP Link aggregation Tap shown in Figure 46 are as follows: • • • •
Ports 1 and 2 are a hard-wired in-line tap. Ports 3 and 4 have been setup as SPAN taps. Port 3 has been setup to input aggregated data to a Network IDS from Port 1 and 2’s inputs/outputs. Port 4 has been setup to input aggregated data to a Probe from Port 1, 2, 3, and 4’s inputs.
NOTE: Port 3’s Network IDS’s network interface card (NIC) can handle both sides of the network conversation at once. Some network interface cards cannot handle the whole conversation at once and must use two separate NICs for each side of the conversation. It can be setup either way to fit your network device/tools’ requirements.
Figure 56. AXTAP1204BT-SFP Series Link Aggregation Tap application example
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Command Line Interface (CLI)
EXAMPLE - COMMAND LINE INTERFACE (CLI) SETTING TAP AND MONITOR PORTS continued Command Line Interface (CLI) Syntax For the connections in Figure 46 to be properly set, use the syntax below in the Command Line Interface (CLI) to setup input and output for Tap and Monitor ports. As the IP Address is set during the initial installation it will not be covered in this section. See the Hardware Installation section of your unit for those steps. The connections in Figure 46 are setup in the CLI as shown below (syntax is shown with either > or # prompts): 1. Open the HyperTerminal or Telnet application on your Management PC. Connection settings for either are found at the beginning of the Management/Serial Ports - Command Line Interface (CLI) section. 2. Press key, key, then enter your user name (default: Administrator) and password (default: admin). 3. Then enter Superuser mode, at the prompt>, enter SU, key, and enter the password (default: password). 4. Now you are in Superuser mode (the prompt should be #) and must use the following syntax for the different connections. This syntax sets the outputs for Monitor ports as well as the inputs/outputs for Tap ports. The default configuration has Ports 1 and 2 hard-wired as an inline tap which defaults to sending their input to output Ports 3-10. To ensure there are no previous settings present, go through Ports 3-10 and set them to OFF as shown: #SET PORT MONITOR 3 OFF #SET PORT MONITOR 4 OFF
4. Now you can begin setting the Tap and Monitor ports as to which port inputs the data and which ports aggregate and/or output the data. Port 1 is set as output for Port 3 input/output which is set with this syntax: #SET PORT MONITOR 1 FROM 3 Port 3 is set as output for Ports 1 and 2’s input/output which is set with this syntax: #SET PORT MONITOR 9 FROM 1,2 Port 4 is set as output for Ports 1, 2, 3, and 4’s input which is set with this syntax: #SET PORT MONITOR 10 FROM 1,2
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THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
Care and Maintenance
Each Link or Dual-Link Aggregation Tap is designed to be maintenance free. Treat it with care to ensure the best performance. The suggestions below will help you fulfill the obligations of the warranty and enjoy for many years.
AVOIDING ROUGH HANDLING Although each model can absorb shock and vibration, avoid dropping it. If you must ship the unit, use the original packaging or the ruggedized transit case.
CLEANING CAREFULLY To clean, use a soft, slightly damp cloth. To remove any stains, use a mild soap. Never use detergents, solvents, or abrasive cleaners on the unit.
PROVIDING ADEQUATE VENTILATION Always place the unit in an area where there is sufficient space in front and behind the unit to provide adequate ventilation.
SAFETY INFORMATION To avoid possible electric shock or personal injury, the following general safety precautions must be observed during all phases of operation, service, or repair of your Link or Dual-Link Aggregation Tap. Failure to comply with these precautions or with specific warnings in this guide violates the safety standards of design, manufacture, and intended use of the unit. Fluke Networks assumes no liability for the customer’s failure to comply with these requirements.
WARNINGS If this product is used in a manner not specified by the manufacturer, the protections provided by the product may be impaired. Do not use the unit if it is damaged. Before using, inspect the case. Look for cracked or missing case parts. Pay particular attention to the insulation surrounding the connectors. Do not operate the unit around explosive gas, vapor, or dust. When servicing the unit, use specified replacement parts only. Do not connect a telephone line to the tap. Provide adequate ventilation in front of and behind the tap.
SERVICE AND ADJUSTMENT Service and adjustment of your Link or Dual-Link Aggregation Tap should be performed by trained Fluke Networks service personnel only. If you experience a problem with the unit, visit the Fluke Networks website at http://www.flukenetworks.com, send email to [email protected], or contact your nearest Fluke Networks Service Center to report the problem (see Contacting Fluke Networks for a list of telephone numbers). If the unit requires repair, service center personnel will provide you with shipping information and repair prices. If the unit is covered under warranty, it will be promptly repaired or replaced (at Fluke Networks’ option) and returned to you, postage paid, at no charge. See the registration card for warranty terms. If the warranty has lapsed, Fluke Networks will repair the unit for a fixed fee and return it, postage paid, to you.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
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Contacting Fluke Networks For technical assistance with the Configurable In-Line Tap: •
In the US: 1-800-877-2361
•
Outside the US: +1-425-446-6605
For information on Fluke Networks products: www.flukenetworks.com [email protected] +1-425-446-4519 •
Australia: 61 (2) 8850-3333 or 61 (3) 9329-0244
•
Beijing: 86 (10) 6512-3435
•
Brazil: 11 3759 7600
•
Canada: 1-800-363-5853
•
Europe: +44-(0)1923-281-300
•
Hong Kong: 852 2721-3228
•
Japan: 03-3434-0510
•
Korea: 82 2 539-6311
•
Singapore: 65 6799-5566
•
Taiwan: (886) 2-227-83199
•
USA: 1-800-283-5853
Visit our website for a complete list of phone numbers.
THIS USER GUIDE APPLIES TO ALL MODELS WITH A SERIAL NUMBER PRIOR TO S/N: 1883XXX
