Transcript
http://www.appostar.com
POS Terminal NP-3266
User’s Manual
Edition: SEP 2013
Version 1.00
PREFACE
Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. These devices may not cause harmful interference. 2. These devices must accept any interference received, including interference that may cause undesired operation.
Lithium Battery Replacement To avoid possible danger of explosion, ensure correct polarity when changing the lithium battery. Replace only with the same or equivalent type recommended by the manufacturer.
WEEE (Waste from Electrical and Electronic Equipment) The WEEE wheeled bin symbol on the product or on its packaging indicates that the product must not be disposed of with other waste. It should be the user’s responsibility to dispose of their waste equipment by handing it over to an approved location for the recycling of waste electrical and electronic equipment. For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
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Disclaimer The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. Nor are any liability assumed for any damages resulting from the use of this product and the information contained in this document. APPOSTAR reserves the right to make improvements to this publication from time to time in the contents hereof without obligation of the manufacturer to notify any person of such revision or changes.
Copyright This work is copyrighted. Reproduction or retransmission of this documentation, in whole or in part, without prior written permission from the manufacture is a violation of copyright law. © 2013 APPOSTAR Technology Co., Ltd. All rights reserved.
Trademark Recognition 1. 2. 3.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corp. Intel is a registered trademark of Intel International Inc. Other software or product names used in this manual are the properties of their respective owners and are acknowledged.
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PREFACE
Important Safety Instructions Failure to observe these safety instructions may cause bodily injury, or damage to the product. Read these instructions carefully and keep this user’s manual in an accessible location for future reference. The product may cause a fire or electric shock when it is used improperly. Observe the above safety measures at all times. If the product is damaged, immediately turn off the power and disconnect the power cord. Contact your dealer for assistance.
1. Do not plug in or unplug the power cord with wet hands. 2. Do not plug the product into an AC outlet with the incorrect voltage. (Be sure to use a voltage that is between AC 100V~240V) 3. Do not plug several products into one multi-outlet. 4. Do not apply pressure to the power cord or place heavy objects on it. 5. Immediately stop using the product if it emits strange noise, odor, or smoke. 6. Do not use aerosol sprayers containing flammable gas inside or around the product. 7. Do not allow foreign objects or liquids to enter the product, or serious damage may result. 8. Do not place the product on an unstable surface. The product may cause a fire if it is dropped, damaged, or broken. The following instructions will help you to make better use of this product. 1. Keep the machine away from locations subject to high humidity, dust, or temperatures that exceed the specification. (Refer to SEC. 1.4 Specification) 2. Clean the product only by using a dry cloth or a cloth soaked with detergent. Never use thinner or other volatile solvents for cleaning. 3. At the end of the day, clean and inspect the exterior of the machine after the machine is powered off. 4. Use only specified accessories. 5. Do not expose the accessories directly to sunlight, high temperatures, humidity, dust, or gas. 6. Do not place heavy objects on top of the product or lean them against the product. These items may fall down and cause injury. 7. Do not block the air vent of the product as this can cause heat accumulation inside the box machine and may cause a fire.
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Table of Contents CHAPTER 1 PRODUCT OVERVIEW ............................................................. 2 1.1 UNPACKING .............................................................................................................................................................................. 2 1.2 APPEARANCE............................................................................................................................................................................ 3 1.3 I/O INTERFACE ......................................................................................................................................................................... 5 1.4 SPECIFICATION ......................................................................................................................................................................... 6
CHAPTER 2 HARDWARE INSTALLATION ................................................... 8 2.1 MAGNETIC STRIPE READER (MSR) INSTALLATION ............................................................................................................... 8 2.2 INTEGRATED VFD/LCD CUSTOMER DISPLAY INSTALLATION ............................................................................................... 9
CHAPTER 3 SOFTWARE INSTALLATION ..................................................12 3.1 MOTHERBOARD DRIVER INSTALLATION ............................................................................................................................... 12 3.2 PERIPHERAL DEVICE DRIVER INSTALLATION ....................................................................................................................... 14
CHAPTER 4 BOARD SETTING ..................................................................16 4.1 MAIN BOARD JUMPER SETTING ............................................................................................................................................ 16
CHAPTER 5 BIOS SETTING ......................................................................18 5.1 MAIN MENU ........................................................................................................................................................................... 20 5.2 ADVANCED MENU.................................................................................................................................................................. 21 5.3 CHIPSET MENU....................................................................................................................................................................... 38 5.4 BOOT MENU ........................................................................................................................................................................... 45 5.5 SECURITY MENU .................................................................................................................................................................... 47 5.6 EXIT MENU............................................................................................................................................................................. 48 5.7 BIOS SETUP PROGRAM FUNCTION KEYS ............................................................................................................................. 49
CHAPTER 6 TROUBLESHOOTING.............................................................50 APPENDIX ...............................................................................................51 MAGNETIC STRIPE READER (MSR) INSTALLATION ................................................................................................................... 51 INTEGRATED VFD/LCD CUSTOMER DISPLAY INSTALLATION ................................................................................................... 51
PRODUCT OVERVIEW
CHAPTER 1 PRODUCT OVERVIEW Welcome The NEOPOS series is the All-in-One POS Terminal which is conceptualized to save power consumption to meet the trend for green product. The features of NEOPOS includes energy saving, low noise operation and high performance value. The main board of NEOPOS is skillfully embedded in the slim touch monitor. The compact and solid stand gives you flexible working space arrangement. Up to five color options for the front panel are also provided to match the mood of the operation environments.
1.1 Unpacking Confirm that all the following items are contained in the carton. If any item is missing or damaged, contact the dealer from whom you purchased the product. 1. POS Terminal Main Unit (ordered specification)
4. Quick Reference Guide
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2. Power Adapter
3. Power cord
5. Driver CD (User’s Manual included)
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PRODUCT OVERVIEW
1.2 Appearance Front View
15” LCD touch panel MSR module (option) / Attachable on both sides
Front panel
Base
Rear View
Hinge cover
Power button I/O Cover Stand cover
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PRODUCT OVERVIEW
Side View Tilt angle 0~90 degree
90°
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1.3 I/O Interface
No
Port DC-INPUT
Description 12V
DC-OUTPUT 12V DC Jack
No
Port COM 1 COM 2
VGA-OUT
DB15/F for second display
COM 4
DUAL USB
USB 2.0 Type A
COM 5
DUAL USB
USB 2.0 Type A
CASH DRAWER
LAN port with RJ45
SPEAKER
LAN
Description Serial port with DB9/M connector Serial port with RJ45 Serial port with DB9/M connector Serial port with DB9/M connector RJ11 with 12V single/dual 1.5W integrated speaker x 2
NOTE: To avoid confusion with the LAN port, the COM 2 is protected with a lid. Remove the lid before use.
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PRODUCT OVERVIEW
1.4 Specification Model Name System
NP-3266
Main Board
IAT1-2550
CPU
Intel Atom D2550 1.8GHz Dual Core
Chipset
Intel NM10 Express Chipset
Main Memory
1GB DDRIII RAM
Display Size
15” TFT-LCD with touch panel
Display Resolution
1024 x 768
HDD
2.5” SATA HDD 320G
Expansion
Mini PCI Express
Network
10/100M bps onboard Ethernet controller
OS Compatibility
Windows 7, Windows XP/XPE, POS Ready, Linux
External I/O Interface Serial Port
4 x External COM Ports with 5V/12V selectable
Cash Drawer Port
1 x RJ 11 with DC 12V (single/dual)
VGA Port
1 x VGA (DB15)
Speaker
2 x Integrated 1.5 W stereo speaker
Ethernet Port
1 x RJ45 10M/100M/1G Base-T
Parallel Port
1 x Bi-directional Parallel (Option)
USB Port
4 x USB 2.0 Type A
DC output Jack
1 x 12V/2.5A DC Jack
Power Button
1 x power on/off switch
Optional Peripheral Magnetic Card Reader
ISO 7811 option 1/2/3 track
Finger Print
512dpi x 8bit gray scale; Capture area: 14.6 x 18.1 mm
i-button
Dallas Key
Wireless LAN
802.11 b/g
Customer Display
VFD/LCD Customer Display
Powering Power Supply
AC 100V~240V/60W power adapter
Environment EMC & Safety
CE/FCC Class A
Operating Temperature
5°C ~ 40°C
Storage Temperature
-20°C ~ 60°C
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PRODUCT OVERVIEW
Operating Humidity
15%~80% RH
Storage Humidity
20% ~90% RH
Mechanical Housing Color
Black
Construction
ABS + SECC
Dimension (W x D x H)
390 x 235 x 320 mm
Weight
N.W. 5.7 kg
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HARDWARE INSTALLATION
CHAPTER 2 HARDWARE INSTALLATION Before starting any hardware configuration, ensure that the system is powered off and the power cord is disconnected to prevent possible damage to the product.
2.1 Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed on both the right and left side of NP-3266. By default, the MSR is installed on the right side.
Step 1 Remove the cover from the MSR extension slot.
Step 2 Connect the MSR cable correctly.
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Step 3 Fix the MSR module in position with 2 screws.
2.2 Integrated VFD/LCD Customer Display Installation Step 1 Unfasten the thumb screw to remove the stand cover.
Step 2 Unfasten the 2 screws to remove the hinge cover.
Step 3 Tear off the small part of rubber (as shown in the picture below). There is an opening on the hinge for cable routing.
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HARDWARE INSTALLATION
Step 4 Install the VFD/LCD customer display into the bracket.
Step 5 Route the RJ45 signal cable through an opening on the hinge.
Step 6 Fit the VFD/LCD display panel with bracket in position and refasten them with 2 screws.
Step 7 Reinstall the hinge cover with 2 screws.
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Step 8 Remove the I/O cover and break the small piece off thecover (as shown in the picture below).
Step 9 Plug the RJ45 connector into the COM2(RJ45) port with DC 5V at the bottom side of monitor by routing the cable through an opening on the stand and the I/O cover.
Step 10 Reinstall the I/O cover and the stand cover with 1 thumb screw.
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BOARD SETTING
CHAPTER 3 SOFTWARE INSTALLATION This chapter describes the driver requirements and how to install the drivers from the driver CD. All step-by-step procedures described below are for Windows XP and similar on all other Microsoft Windows platforms. Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the one-step driver installation. Follow the on-screen instructions to complete the installation.
3.1 Mainboard Driver Installation
a. Select your model name and click Next to continue.
b. Click Drivers icon on the upper left corner to continue.
c. Select the “Drivers” option, including Chipset, Graphics, and LAN. Click Install to continue.
d. Installation program will extract driver files to install.
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e. After Chipset Driver(INF) installed, click No to continue.
f. Select “Install this driver software anyway” in Windows Security window to continue the installation procedure.
g. Select “Install” in Windows Security h. Select “Yes” to reboot system. window to continue the installation procedure.
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BOARD SETTING
3.2 Peripheral Device Driver Installation 3.2.1 Touch COM Driver Installation
a. Click Peripheral Devices
b. Click Touch Panel.
c. Click Next on the Welcome screen to continue.
d. Ignore the “Install PS/2 interface driver” option. Click Next to continue.
e. Select the “Install RS232 interface driver” option. Click Next to continue.
f. Select the None option and click Next to continue.
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g. Select the “Support Multi-Monitor System” option. Click Next to continue.
i.
Type a Folder name or use the default one listed. Click Next to continue.
h. Select the Destination Folder or use the default one listed.
j.
A progress window appears. Please wait.
k. Click Yes. The installation completes in seconds.
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BOARD SETTING
CHAPTER 4 BOARD SETTING 4.1 Main Board Jumper Setting JCMOS1: Clear CMOS Header * Placing the jumper on pin2-3 allows user to restore the BIOS safe setting and the CMOS data. Please carefully follow the procedures to avoid damaging the mainboard.
1
3
Pin 1-2 Close: (Default) Normal Operation.
1
3
Pin 2-3 Close: Clear CMOS data. ※ 1. 2. 3. 4. 5. 6.
Clear CMOS Procedures: Remove AC power line. Set the jumper to “Pin 2-3 close”. Wait for five seconds. Set the jumper to “Pin 1-2 close”. Power on the AC. Reset your desired password or clear the CMOS data.
JPC1/3/4/5/6: Voltage Switch jumper for JCOM1/3/4/5/6 ports This header is for controlling the Pin9 of COM ports to switch Ring/ 5V/12V. 6
2
Pin 1-2 Close: Pin9=5V 4
5
1
Pin 5-6 Close: Pin9=12V
3
Pin 3-4 Close: Pin9=Ring (Default) Remark: Max output: 12V@500mA for each COM port JPC2 Voltage Switch jumper for JCOM2 ports This header is for controlling the Pin1of COM ports to switch Ring/ 5V/12V. 16
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Pin 1-2 Close: Pin1=5V (Default) 4
3
Pin 3-4 Close: Pin1=Ring 6
5
Pin 5-6 Close: Pin1=12V Remark: Max output: 12V@500mA for each COM port JCOM2: Serial Port Connector Pin 1 2 3 4 5 6 7 8
Assignment COM2_RI COM2C_DSR COM2C_TXD COM2C_RXD COM2C_RTS COM2C_CTS GND COM2C_DTR
ATTENTION To avoid system malfunctions, DO NOT change the default setting by yourself. Contact your dealer for assistance if needed. U
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BIOS SETTING
CHAPTER 5 BIOS SETTING Introduction The purpose of this chapter is to describe the settings in the AMI BIOS Setup program on this motherboard. The Setup program allows users to modify the basic system configuration and save these settings to CMOS RAM. The power of CMOS RAM is supplied by a battery so that it retains the Setup information when the power is turned off. Basic Input-Output System (BIOS) determines what a computer can do without accessing programs from a disk. This system controls most of the input and output devices such as keyboard, mouse, serial ports and disk drives. BIOS activates at the first stage of the booting process, loading and executing the operating system. Some additional features, such as virus and password protection or chipset fine-tuning options are also included in BIOS. The rest of this manual will to guide you through the otions and settings in BIOS Setup. Plug and Play Support This AMI BIOS supports the Plug and Play Version 1.0A specification. EPA Green PC Support This AMI BIOS supports Version 1.03 of the EPA Green PC specification. ACPI Support AMI ACPI BIOS support Version 1.0/2.0 of Advanced Configuration and Power interface specification (ACPI). It provides ASL code for power management and device configuration capabilities as defined in the ACPI specification, developed by Microsoft, Intel and Toshiba. PCI Bus Support This AMI BIOS also supports Version 2.3 of the Intel PCI (Peripheral Component Interconnect) local bus specification. DRAM Support DDR3 SDRAM (Double Data Rate II Synchronous DRAM) is supported. Supported CPUs This AMI BIOS supports the Intel CPU. Using Setup When starting up the computer, press General Help during the Power-On Self-Test (POST) to enter the BIOS setup utility. Navigation Keys In the BIOS setup utility, you will see General Help description at the top right corner, and this is providing a brief description of the selected item. Navigation Keys for that particular menu are at the bottom right corner, and you can use these keys to select item and change the settings.
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Notice The default BIOS settings apply for most conditions to ensure optimum performance of the motherboard. If the system becomes unstable after changing any settings, please load the default settings to ensure system’s compatibility and stability. Use Load Setup Default under the Exit Menu. For better system performance, the BIOS firmware is being continuously updated. The BIOS information described in this manual is for your reference only. The actual BIOS information and settings on board may be slightly different from this manual. The content of this manual is subject to be changed without notice. We will not be responsible for any mistakes found in this user’s manual and any system damage that may be caused by wrong-settings.
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BIOS SETTING
5.1 Main Menu Once you enter AMI BIOS Setup Utility, the Main Menu will appear on the screen providing an overview of the basic system information.
AMI BIOS Shows system information including BIOS version, built date, etc. Total Memory Shows the system memory size, VGA shard memory will be excluded.. System Time Set the system internal clock. System Date Set the system date. Note that the ‘Day’ automatically changes when you set the date.
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5.2 Advanced Menu The Advanced Menu allows you to configure the settings of CPU, Super I/O, Power Management, and other system devices. Notice Beware of that setting inappropriate values in items of this menu may cause system to malfunction.
Launch Storage OpROM This item allows you to enable or disable Boot Option for Legacy Mass Storage Devices with Option ROM. Options: Enabled (Default) / Disabled
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BIOS SETTING
PCI Subsystem Settings
PCI ROM Priority In case of multiple option ROMs (Legacy and EFI Compatible), this item specifies what PCI Option ROM to launch Options: EFI Compatible ROM (Default) / Legacy ROM PCI Latency Timer This item sets the value to be programmed into PCI Latency Timer Register. Options: 32 PCI Bus Clocks (Default)/64PCI Bus Clocks / 96 PCI Bus Clocks /128 PCI Bus Clocks / 160 PCI Bus Clocks / 192 PCI Bus Clocks / 224 PCI Bus Clocks / 248 PCI Bus Clocks VGA Palette Snoop This item enables or disables VGA Palette Registers Snooping. Options: Disabled (Default) / Enabled PERR# Generation This item enables or disables PCI Device to generate PERR#. Options: Disabled (Default) / Enabled
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SERR# Generation This item enables or disables PCI Device to generate SERR#. Options: Disabled (Default) / Enabled
ACPI Settings
Enable ACPI Auto Configuration The item enables or disables BIOS ACPI Auto Configuration. Options: Disabled (Default) / Enabled Enable Hibernation The item enables or disables System ability to hibernate (OS/S4 Sleep State). This option may be not effective with some OS. Options: Enabled (Default) / Disabled ACPI Sleep State This item selects the highest ACPI sleep state the system will enter when the SUSPEND button is pressed. Options: S1 (CPU Stop Clock) (Default) / Suspend Disabled Lock Legacy Resources This item enables or disables Lock of Legacy Resources. Options: Disabled (Default) / Enabled NP-3266 POS Terminal
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BIOS SETTING
PME Wake up from S5 The item enables the system to wake from S5 using PME event. Options: Disabled (Default) / Enabled Wake system with Fixed Time This item enables or disables the system to wake on by alarm event. When this item is enabled, the system will wake on the hr::min::sec specified. Options: Disabled (Default) / Enabled Wake up date You can choose which date the system will boot up. Wake up hour / Wake up minute / Wake up second You can choose the system boot up time, input hour, minute and second to specify. EuP Control When EuP is enabled, the system will meet EuP requirement. Options: Disabled (Default) / Enabled Ring-In Wake up from S5 This item enables the system to wake from S5 using Ring-In event. Options: Disabled (Default) / Enabled
CPU Configuration This item shows the CPU information that the BIOS automatically detects.
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Hyper Threading Technology Enabled for Windows XP and Linux (OS optimized for Hyper Threading Technology) and disabled for other OS (OS not optimized for Hyper Threading Technology). Options: Enabled (Default) / Disabled Execute Disable Bit This item allows you to configure the Execute Disabled Bit function, which protects your system from buffer overflow attacks. Options: Enabled (Default) / Disabled Limit CPUID Maximum When the computer is booted up, the operating system executes the CPUID instruction to identify the processor and its capabilities. Before it can do so, it must first query the processor to find out the highest input value CPUID recognizes. This determines the kind of basic information CPUID can provide the operating system. Options:Disabled (Default) / Enabled
SATA Configuration
SATA Controller (s) This item enables/disables Serial ATA Controller (s). NP-3266 POS Terminal
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BIOS SETTING
Options: Enabled (Default) / Disabled Configure SATA as This item selects a configuration for SATA controller. Options: IDE (Default) / AHCI SATA Port1 Options: Enabled (Default) / Disabled SATA Port2 Options: Enabled (Default) / Disabled
USB Configuration
Legacy USB Support This item determines if the BIOS should provide legacy support for USB devices like the keyboard, mouse, and USB drive. This is a useful feature when using such USB devices with operating systems that do not natively support USB (e.g. Microsoft DOS or Windows NT). Options: Enabled (Default) / Disabled / Auto EHCI Hand-Off This is a workaround for OSes without EHCI hand-off support. The EHCI ownership change should be claimed by EHCI driver. Options: Disabled (Default) / Enabled 26
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USB transfer time-out The time-out value is for Control, Bulk, and Interrupt transfers. Options: 20 sec (Default) / 1 sec / 5 sec / 10 sec Device reset time-out This is the USB mass storage device Start Unit command time-out. Options: 20 sec (Default) / 10 sec / 30 sec / 40 sec Device power-up delay This is maximum time for the device to take before it properly reports itself to the Host Controller. Options: Auto (Default) / Manual Note: The following item appears only when you set the Device power-up delay item to [Manual] Device power-up delay in Second Options: 5 (Default) / 1 ~ 40
SMART FAN Control
CPU Smart FAN This item is CPU FAN Smart control function.[Disabled]:Full ON [Auto]:By parameters below. Options: Disabled(Default) / Auto NP-3266 POS Terminal
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BIOS SETTING
CPU FAN Calibrate Press [Enter] to Calibrate CPU FAN. Control Mode This item is three control mode.[Quiet] / [Aggressive] / [Manual] FAN Ctrl OFF(℃):When temperature is lower than this value, the fan will keep lowest RPM. FAN Ctrl ON( ℃ ):When temperature is higher than this value, the fan controller will turn on. FAN Ctrl Start Value: Set FAN Start Speed Value. FAN Ctrl Sensltive: SMART FAN Control. Options: Quiet / Aggressive / Manual(Default)
Super IO Configuration
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Serial Port 1 Configuration
Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=3F8h; IRQ=4 / IO=3F8h; IRQ=3, 4, 5, 6, 7, 9,10,11, 12 / IO=2F8h ; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 /IO=3E8h; IRQ= 3, 4, 5,6, 7, 9, 10, 11, 12 / IO=2E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12
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BIOS SETTING
Serial Port 2 Configuration
Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=2F8h; IRQ=3 / IO=3F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=3E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12
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Parallel Port Configuration
Parallel Port This item enables or disables Parallel Port (LPT/LPTE). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=378h; IRQ=7 / IO=378h; IRQ=6, 7, 9, 10, 11, 12 / IO=278h; IRQ=6, 7, 9, 10, 11, 12 / IO=3BCh; IRQ=6, 7, 9, 10, 11,12 Device Mode This item allows you to determine how the parallel port should function. Options: Standard Parallel Port Mode (Default) (Using Parallel port as Standard Printer Port) / EPP Mode (Using Parallel Port as Enhanced Parallel Port) / ECP Mode (Using Parallel port as Extended Capabilities Port) / EPP Mode & ECP Mode (Using Parallel port as ECP & EPP mode)
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BIOS SETTING
Restore AC Power Loss by IO This setting specifies how your system should behave after a power fail or interrupts occurs. Power Off: Leaving the system in power-off status after power recovers. Power ON: Powering on the system immediately when power returns. Last State: 1. Leaving the system in power-off if the system shuts down at DC off status; 2. Powering on the system immediately if the system shuts down at DC on status. Options: Power Off (Default) / Power On / Last State Watch Dog Degree This item allows you to determine the functional degree of Watch Dog. Options: Second (Default) / Minute Watch Dog Timer Options: 0 for disabled (Default) / Min=1, Max=65536
H/W Monitor
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F81216 Second Super IO Configuration
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BIOS SETTING
Serial Port 3 Configuration
Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=3E8h; IRQ=5 (Default) / IO=2E8h; IRQ=5 / IO=2F0h; IRQ=5 / IO=2E0h; IRQ=5
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Serial Port 4 Configuration
Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2E8h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2F0h; IRQ=5 / IO=2E0h; IRQ=5
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BIOS SETTING
Serial Port 5 Configuration
Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2F0h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2E8h; IRQ=5 / IO=2E0h; IRQ=5
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Serial Port 6 Configuration
Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2E0h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2E8h; IRQ=5 / IO=2F0h; IRQ=5 / UART IRQ Mode This item allows you to determine the PCI IRQ Sharing for OS (ex. Windows) or ISA IRQ for DOS. Options: PCI IRQ Sharing / ISA IRQ (Default)
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BIOS SETTING
5.3 Chipset Menu This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed of the CPU itself uses when communicating with its own special components. Notice Beware of that setting inappropriate values in items of this menu may cause system to malfunction.
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Host Bridge
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BIOS SETTING
Memory Frequency and Timing
MRC Fast Boot This item enables or disables MRC fast boot. Options: Enabled (Default) / Disabled Max TOLUD This item sets maximum value of TOLUD. Dynamic assignment would adjust TOLUD automatically based on largest MMIO length of installed graphic controller. Options: Dynamic (Default) / 1 GB / 1.25 GB / 1.5 GB / 1.75 GB / 2 GB / 2.25 GB / 2.5 GB / 2.75 GB / 3 GB / 3.25 GB
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BIOS SETTING
Intel IGD Configuration
Boot Display Device This item selects the video device which will be activated during POST. This has no effect if external graphics present. Options: D-SUB + LVDS / D-SUB / LVDS(Default) LCD Panel Type This item selects the LCD panel used by Internal Graphics Device by selecting the appropriate setup item. Options: 1024 x 768 18Bit / 1024 x 768 24Bit (Default) Panel Scaling This item selects the LCD panel scaling option used by the Internal Graphics Device. Options: Auto (Default) / Force Scaling / Off / Maintain Aspect Ratio Active LVDS This item selects the Active LVDS Configuration. No LVDS: VBIOS does not enable LVDS; Int -LVDS: VBIOS enables LVDS driver by Integrated encoder. Options: Int -LVDS (Default) / No LVDS Fixed Graphics Memory Size This item configures the Fixed Graphics Memory Size. Options: 128MB (Default) / 256MB NP-3266 POS Terminal
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BIOS SETTING
South Bridge
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BIOS SETTING
TPT Device This item enables or disables Intel (R) IO Controller Hub (TPT) device.
Azalia Controller You can use this item to select the Azalia Controller. Options: HD Audio (Default) / Disabled Azalia PME Enable You can use this item to enable or disable Power Management capability of Audio Controller. Options: Disabled (Default) / Enabled Azalia Vci Enable Azalia supports 1 extended VC, which will override ICH VCp settings when enabled. Options: Enabled (Default) / Disabled Select USB Mode This item selects USB mode to control USB ports. Options: By Controllers (Default) / By Ports UHCI #1 (ports 0 and 1) / UHCI #2 (ports 2 and 3) / UHCI #3 (ports 4 and 5) / UHCI #4 (ports 6 and 7) You can use these items to control USB UHCI (USB 1.1) function, but disable the controllers from highest to lowest. Options: Enabled (Default) / Disabled NP-3266 POS Terminal
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BIOS SETTING
USB Function 8 USB Ports (Default) / 7 USB Ports / 6 USB Ports / 5 USB Ports / 4 USB Ports / 3 USB Ports / 2 USB Ports / 1 USB Ports / Disabled USB 2.0 (EHCI) Support You can use this item to enable or disable USB 2.0 (EHCI) Support. Options: Enabled (Default) / Disabled SMBus Controller You can use this item to enable or disable OnChip SMBus Controller. Options: Enabled (Default) / Disabled SIRQ Logic You can use this item to enable or disable SIRQ logic. Options: Enabled (Default) / Disabled SIRQ Mode You can use this item to set SIRQ mode. Options: Continuous (Default) / Quiet Onboard PCIE LAN1 This item enables or disables Onboard PCIE LAN1. Options: Auto (Default) / Disabled / Enabled Onboard PCIE LAN1 OpROM This item enables or disables the Boot Option for Legacy Network Devices. Options: Disabled (Default) / Enabled DMI Link ASPM Control This item enables or disables the control of Active State Power Management on both NB and SB sides of the DMI Link. Options: Enabled (Default) / Disabled PCI-Exp. High Priority Port This item selects a PCI Express High Priority Port. Options: Disabled (Default) / Port 0 ~ 3 High Precision Timer This item enables or disables the High Precision Event Timer. Options: Enabled (Default) / Disabled SLP_S4 Assertion Width This item selects a minimum assertion width of the SLP_S4# signal. Options: 1-2 Seconds (Default) / 2-3 Seconds / 3-4 Seconds / 4-5 Seconds
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BIOS SETTING
5.4 Boot Menu This menu allows you to setup the system boot options.
Setup Prompt Timeout You can use this item to set the number of seconds waiting for setup activation key. Bootup Num-Lock State You can use this item to select the keyboard NumLock State after the system has been switched on. Options: On (Default) / Off Full Screen LOGO Disaply This item allows you to enable or disable Full Screen LOGO Show function. Options: Disabled / Enabled(Default) GateA20 Active UPON REQUEST – GA20 can be disabled using BIOS services. ALWAYS – it doesn’t allow disabling the GA20; this option is useful when any RT code is executed above 1MB. Options: Upon Request (Default) / Always Option ROM Messages This item can set the display mode for Option ROM. Options: Force BIOS (Default) / Keep Current
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BIOS SETTING
Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Enabled, it allows the Option ROMs to trap Interrupt 19. Options: Disabled (Default) / Enabled Boot Success Beep When this item is set to Enabled, BIOS will let user know boot success with beep. Options: Enabled (Default) / Disabled UEFI Boot This item enables or disables boot from the UEFI Devices. Options: Disabled (Default) / Enabled Boot Option Priorities Items in this sub-menu specify the boot device priority sequence from the available devices. The number of device items that appears on the screen depends on the number of devices installed in the system. Hard Disk Drive BBS Priorities The BIOS will attempt to arrange the hard disk boot sequence automatically. You can also change the booting sequence. The number of device items that appears on the screen depends on the number of devices installed in the system.
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BIOS SETTING
5.5 Security Menu This menu allows you to provide/revise supervisor and user password.
Administrator Password This item sets Administrator Password. User Password This item sets User Password.
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BIOS SETTING
5.6 Exit Menu This menu allows you to load the optimal default settings, and save or discard the changes to the BIOS items.
Discard Changes and Exit Abandon all changes made during the current session and exit setup. Save Changes and Reset Reset the system after saving the changes. Restore Defaults This selection allows you to reload the BIOS when problem occurs during system booting sequence. These configurations are factory settings optimized for this system. Boot Override This item allows you to exit the system setup without saving any changes. Launch EFI Shell from filesystem device
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BIOS SETTING
5.7 BIOS Setup Program Function Keys Function Key
Description
<←> or <→>
Selects a different menu screen (Moves the cursor left or right)
<↑> or <↓>
Selects an item (Moves the cursor up or down)
Executes command or selects the submenu
<+>or<->
Change option
General Help
Optimized Defaults
Save & Exit
Exits the menu
Changing the Default Boot Device during POST Pressing the key during POST causes a boot device menu to be displayed. This menu displays the list of available boot devices (as set in the BIOS setup program’s Boot Device Priority submenu). Function Keys
U
<↑> or <↓>: Selects a default boot device : Exits the menu, saves changes, and boots from the selected device : Exits the menu without saving changes ATTENTION To avoid system malfunctions, DO NOT change the BIOS default setting by yourself. Contact your dealer for assistance if needed. U
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TROUBLESHOOTING
Chapter 6 TROUBLESHOOTING This chapter provides suggestions on how to locate and solve problems that may arise while using your NP-3266. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no image or abnormal display on the terminal screen. A. Make sure the power cord is firmly connected. (Ensure the AC voltage range should be between 100V~240V.) B. Confirm the function of the power adapter by testing another one. C. Check whether the Video Configuration is set correctly in BIOS. See SEC. 5.3 How to Set Video Configuration for the detailed info. ATTENTION If step A, B and C do not help and the problem remains unsolved, contact your dealer for further assistance. U
The Touch Panel is not working properly. 1. Check whether the Touch Panel Driver has been correctly installed in the PC. 2. If the touch panel can detect the finger touch but the cursor is drifting, use the touch tool (from the Driver CD) to execute calibration or draw test. The Integrated VFD/LCD display is not working properly. 1. Make sure the power switch under the display panel is turned on. 2. Make sure the contrast setting is properly adjusted. 3. Make sure the RJ45 connector is firmly connected to the COM3 or COM4 (RJ45) port at the bottom side of the monitor and the jumper is set to DC 5V. See page 24 for the jumper setting. The Magnetic Stripe Reader is not working properly. 1. Check whether the MSR is powered properly by the system: if the buzzer beeps twice after restarting the system, it means the MSR is powered correctly. 2. Test the reader with another card. If that works, the MSR is functioning properly. 3. Wipe the MSR slot with a soft cloth then try again.
NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance.
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APPENDIX
APPENDIX Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed in both right/left side of NP-3266. By default, the MSR is installed on the right side. Step 1 Remove the cover from the MSR extension slot. Step 2 Connect the MSR cable correctly. Step 3 Fix the MSR module in position with 2 screws.
Integrated VFD/LCD Customer Display Installation Step 1 Loosen the thumb screw to remove the stand cover. Loosen 2 screws to remove the hinge cover. Step 2 Fit the customer display with bracket in position with 2 screws. Step 3 Reinstall the hinge cover with 2 screws. Step 4 Connect the cable to the COM2 at the bottom side of the monitor. Step 5 Refasten the stand cover with 1 thumb screw.
NOTE: Please refer to CH. 2 Hardware Installation for complete instructions. NP-3266 POS Terminal
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