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How to install/update Retail Mode in LDU/RDU Retail Operation Group | Sep 2016 1 Retail Mode Guideline Notice How to check your device type(LDU/RDU) Go to Settings > About device > Model number LDU - If the Model number is SM-N930X, SM-G930X, then your phone is LDU RDU - If the Model number is not SM-N930X, SM-G930X, then your phone is RDU (for example, SM-N930F/SM-N930S, SM-G930F/SM-G930S) 2 Table of Contents 06 Installation for RDU 14 Update for LDU/RDU • Installation for RDU : If you try to initial setup of Retail Mode on RDU device, please refer this chapter. • Update for LDU/RDU : If you already set up Retail Mode on LDU/RDU device, please refer this chapter. 3 Installation for RDU 4 1. Download Retail Mode application Download from Option 1) Access to MISS (http://miss.sec.samsung.net) site on your computer 1) MISS > Retail Marketing > In-store Experience > Retail Mode 2) Search the title which you want to install 3) Download 2 files (RetailMedia.main, SamsungRetailMode APK) Option 2) Access to RetailSamsung (http://retailsamsung.com) site on your computer 1) Menu > Retailmode 2) Search the title which you want to install 3) Download 2 files (RetailMedia.main, SamsungRetailMode APK) 5 2. Install Retail Mode application on RDU device 2-1. Connect the phone with your computer, then click ‘ALLOW’ button in “Allow access..” pop-up 2-2. Copy 2 files(RetailMedia.main, SamsungRetailMode APK) into “Download” folder on your phone 2-1 2-2 Copy and paste Continued on the next page 6 2-2. Open My Files application 2-3. Click “My device” 2-4. Click “Download” 2-5. Click Samsung Retail Mode apk 2-2 2-3 2-4 2-5 7 2-6. Click “SETTINGS” button 2-7. Turn on “Unknown sources” option 2-8. Click “OK” button 2-9. Click “INSTALL” button 2-10. Click “OPEN” button 2-6 2-7 2-8 2-9 2-10 8 3. Set up Samsung Retail Mode 3-1. Click Confirm button 3-2. Enter master password as “5444” and set up your subsidiary and Store ID 3-3. Wait for auto installation done 3-4. Turn on the option and press Back key 2 times instead of press home key 3-1 3-2 3-3 Continued on the next page 3-4 9 3-5. Open “Retail Mode” application 3-6. If pop-up shows, Click “ALLOW” button 3-7. Finish 3-5 3-6 3-7 10 Update for LDU/RDU 11 1. Download Retail Mode application Download from Option 1) Access to MISS (http://miss.sec.samsung.net) site on your computer 1) MISS > Retail Marketing > In-store Experience > Retail Mode 2) Search the title corresponding to your phone 3) Download 2 files (RetailMedia.patch, SamsungRetailMode APK) Option 2) Access to RetailSamsung (http://retailsamsung.com) site on your computer 1) Menu > Retailmode 2) Search the title corresponding to your phone 3) Download 2 files (RetailMedia.patch, SamsungRetailMode APK) 12 2. Install Retail Mode application on device 2-1. Connect the phone with your computer, then click ‘ALLOW’ button in “Allow access..” pop-up 2-2. Copy 2 files(RetailMedia.patch, SamsungRetailMode APK) into “Download” folder on your phone 2-1 2-2 Copy and paste Continued on the next page 13 2-2. Open My Files application 2-3. Click “My device” 2-4. Click “Download” 2-5. Click Samsung Retail Mode apk 2-2 2-3 2-4 2-5 14 2-6. Click “SETTINGS” button 2-7. Turn on “Unknown sources” option 2-8. Click “OK” button 2-9. Click “INSTALL” button 2-10. Click “OPEN” button 2-6 2-7 2-8 2-9 2-10 15 3. Set up Samsung Retail Mode 3-1. Click Confirm button 3-2. Enter master password as “5444” and set up your subsidiary and Store ID 3-3. Wait for auto installation done. 3-4. After completion of installation then Retail Mode app started automatically 3-1 3-2 3-3 3-4 16 3-5. Open “Retail Mode” application 3-6. If pop-up shows, Click “ALLOW” button 3-7. Finish 3-5 3-6 3-7 17 End of document 18