Transcript
PPDM V2 Update V-ILT Presentation Handout
During today’s presentation, please use this hand-out for your personal notes. You can add the notes directly to the slide image pages provided in this hand-out.
Copyright 2011 – Ricoh Americas Corporation
This page left intentionally blank- Copyright 2011 – Ricoh Americas Corporation
To prepare for today - please use the link below… Please take a moment now and download the following from www.rfg-esource.com • PPDM V2 PSG - Content ID: 046831 • Today’s Presentation - Content ID: 046919 You can also download either or both of the documents listed above by using the link below. Click on the “Info” Info button to proceed.
Preparation
Personal Paperless Document Manager v2 Update …
Let’s begin and again welcome to the Ricoh University Personal Paperless Document Manager V2 Update virtual training program. Upon successful completion of this session, you will have the skills and knowledge necessary to: • Describe the major differences provided in this release when compared to the previous PPDM product • Review the primary purpose of PPDM v2 • Obtain and install PPDM v2 as both an initial install and an upgrade to PPDM v1 • Access PPDM from the MFP display panel • Scan and p process a document There will also be Q& A sessions throughout the program and a certification exam at the completion of the webinar.
PPDM V2 V-ILT Introduction
1
Today's PPDM v2 Update Certification session… Outline: • Introductions ▪ Session length ▪ Guidelines • Personal Paperless Document Manager v2 product overview • PPDM v2 Overview • What’s New • Obtaining the Software ▪ A Special Offer - On-going • PPDM v2 Installation Updates • Accessing the MFP • Troubleshooting Tips • Summary • Final Quiz
If you have not already done so, you will have an opportunity to download today today’s s presentation later in the program. program
2
Our Learning Environment…
Today’s session is scheduled for 3 hours. These sessions are not recorded Twenty question final quiz is provided at the end – course is Pass/Fail Re-attend anytime or perhaps you or a team member would consider attending our threeday Instructor-led “hands-on” course. Refer to the Ricoh University web site for details. details
3
To Begin – Introductions… Your Instructor for today is…. We are broadcasting from…. Would anyone like to share any field PPDM experience s with us? For example “Where a PPDM install went very well, or could have gone better.” “Or perhaps a case where PPDM saved the day? day?” If so.. • Please state your name • Location • and PPDM field experience or interesting story
4
Virtual Classroom Guidelines… Mute or Hold Music Use “Chat” Don’t hesitate to ask ANY question Feel free to use resources while in training… • TSC website • Ricoh Ri h Connnects C t • Ricoh InfoCenter • RFG-eSource • Ricoh University – New look
We will visit some of these later in thi presentation. this t ti
5
PLEASE! If not already performed… Download today’s presentation & PSG. If you did not perform this earlier, please capture this page, and download the presentation for today. You can download the presentation and Product Support Guide at: www.rfg-esource.com: • PPDM V2 PSG - Content ID: 046831 • Today’s Presentation - Content ID: 046919 Click on the image here to obtain the materials listed above.
6
Next, let’s briefly review PPDM together…
7
Why PPDM v2?… P Personalized li d
Time to move forward- give more to the customer. •
The earlier versions of the desktop applications found in PPDM V1 have been updated by Nuance - PPDM v2 includes the newer releases. This means greater feature versatility for the user. user
•
Enhancements to the installation process. We learned much from PPDM V1.
•
Updates to PSP Server software for enhanced performance - better customer experience.
•
Improved product look to differentiate it better from Nuances “off-the-shelf” off-the-shelf products.
8
How easy is it to use PPDM v2?… Si Simple l
11) Authenticate yourself at the MFP Users authenticate themselves using any industry standard network authentication protocol, calling up your personal settings.
22) Select your personal scanning profile Choose a personal scanning profile that was previously configured at your desktop including optional document conversion and workflows.
3) Start your scan workflow 3 Initiate your document scanning and processing workflow that delivers results di directly l to your “personal” “ l” d desktop. k
Using PPDM or PPDM v2 as part of the user’s user s workflow are identical identical. 9
Remember me? - This is how it all worked in PPDM v1…
Personalized Scanning Platform (PSP) Server facilitates communication between MFPs and desktop document management software. DeskTopDelivery PSP 10 monitors folders and routes documents to the desktop.
Accurate document conversion through professional level Optical Character Recognition (OCR).
Powerful yet user friendly desktop interface and document manager for all of your scanned images and personal files.
Securely create or convert PDF files into virtually any format for information extraction, editing or collaboration.
10
Well! PPDM v2 is similar but with new names, new features …
PSP Delivery Module 3 g Platform ((PSP)) Server Personalized Scanning module facilitates communication between MFPs and desktop document management software.
DeskTopDelivery PSP monitors folders and routes documents to the desktop.
OCR Module 17
Desktop Module 12
PDF Converter Module 7
Accurate document conversion through professional level Optical Character Recognition (OCR).
Powerful yet user friendly desktop interface and document manager for all of your scanned images and personal files.
Securely create or convert PDF files into virtually any format for information extraction, editing or collaboration.
We will examine these new PPDM bundled products in the next section…
11
Summary… PPDM v2 continues to be the ultimate document desktop suite – closely integrating our MFPs with our customers needs for total document management, converting, organizing, and editing capabilities? Automatically route scanned documents from network MFP devices to individual desktops Create 100% Industry Standard PDF files from application files so they can be easily shared View PDF files quickly and annotate them with comments and stamps Find anything and everything – instantly! Combine scanned documents and existing digital documents in one cohesive PDF file Incorporating the latest document technology from Nuance Communications, Inc.
Let’s Let s move on to “What’s What s New New”… … 12
13
What’s New? - At a Glance… New PPDM Logo o Installation Screens and Splash Screens Rebranding of Desktop Components New Start Programs - Folder Structure> PPDM New UI Look and Layout – Microsoft Ribbon Tabs Faster and Easier Desktop Installation o Silent Activation Process o OCR Workflows Auto-Populate Many NEW Desktop Features & Functions Support of Windows 7 O/S o Desktop & Server Support of MS Office 2007 & XPS documents Updated PPDM PSP Delivery Module 3 o Simplified Server install PPDM v2 is a “Bundle.” It is not compatible with previous PPDM v1 software.
14
New Logo, new Splash Screens, new identity… As with PPDM v1, PPDMv2 consists of Server-side and Client-side components – Now included in PPDM v2 BUNDLE are the most current versions of the software . As a result, the software products used for PPDM v1 ARE NOT the same. same
PPDM Desktop Module 12 (desktop component; displayed on screen as PaperPort)
PPDM OCR Module 17 (desktop component; displayed on screen as OmniPage)
PPDM PDF Converter Module 7 (desktop component displayed on screen as PDF Converter Enterprise)
DesktopDeliveryPSP 10 (desktop component remains the same)
PPDM PSP Delivery Module 3 (Improved server component; separate software exe)
15
Let’s briefly examine the major enhancements now found in PPDM Desktop Module 12
16
What’s NEW in PPDM Desktop Module 12… Completely redesigned interface is easier to use • Compatible with Windows 7 • New Tabbed Ribbon User Interface p Module 12 supports pp Office 2007 and XPS documents • Desktop • Improved Microsoft Excel conversions Find all your files with Windows, Google Desktop Search and more • New Scan to Searchable PDF features 40% greater OCR accuracy Manage documents across the network • Scan documents directly to SharePoint • Check-in/Check-out Check in/Check out SharePoint documents from the Desktop Module Folder colors have been expanded from 9 colors to 29 colors • Create multiple folders at once by importing a list of folder names from a text file Convert images taken with a digital camera into text documents
17
New Interface – Introducing the Tabbed Ribbon… Innovation in next generation interface design licensed from Microsoft Makes the software easier to use so our customers can save time Brings features to the front so customers can discover more of the power of Desktop Module 12 Helps people scan documents fast and stay organized
18
Ribbon Interface Features…
Logical grouping of features with text descriptions
Customizable Quick Access Toolbar to keep f frequently tl used d features f t always l accessible ibl
19
NEW Find and Search Options…
Create Searchable PDF from scanned images
Makes the content of all scanned PDF images searchable o Works with any search utility that recognizes PDF documents
Includes Plug-in for Windows Desktop Search
PPDM PDF Converter
Windows Desktop Search
Google Desktop Search
20
PPDM – Your connection to SharePoint…
Scan To:
ODMA Di Directly l ffrom the h Desktop D k - PPDM Desktop D k M Module d l now includes i l d the h Send-To link to SharePoint And also directly from the MFP using your personalized UI
21
Let’s briefly examine the major enhancements now found in PPDM OCR M Module d l 17
22
What’s New and Improved in PPDM OCR Module 17…
Improved
200% faster
42% more accurate OCR on scanned documents
start-up
12% increase in
digital camera text accuracy
23% more
accurate overall doc ment document conversion
Convert and send files to the new
Amazon
Kindle Easy Loader
window – loads multiple fl files f fast
One Click
buttons for MS Office
Asian language 20% faster
batch processing with quad-core support Support for iPhone and 2-Megapixel phone cameras
recognition (Chinese, Japanese p and Korean))
NEW PDF/A
compliance, and PDF 1.7 support pp
New Features
23
Send Scanned Document to Amazon Kindle 2…
Amazon kindle 2 is generating a lot of buzz in the United States Amazon is expected to generate between $400 million and $750 million in revenue from the Kindle by 2010 or 1% - 3% of Amazon’s total revenue. Source: Citigroup Analyst Mark Mahaney.
Reformat scanned documents so that they are readable on the Amazon Kindle
Amazon is expected to generate between $400 million and $750 million in revenue from the Kindle by 2010 or 1% - 3% of Amazon’s total revenue. *Source: Citigroup Analyst Mark Mahaney
24
Capture Documents Anywhere…
No scanner nearby? No problem. Just take a picture of the document with your digital camera. DESKTOP Module 12’s visual interface acts like a large bulletin board where you can quickly view and organize your pictures. Plus, you can easily convert pictures of documents to usable text. 3D Correction Delivers Amazing Accuracy.
25
OCR Module 17 - Easy Loader…
Open multiple files fast without going through “open” open dialogs Quick access to the Windows folder directory Thumbnail views of all the images in a folder
26
One-Click Direct OCR Buttons for MS Office…
Get access to OCR Module 17 within Microsoft Office All recognition options, zoning and proofing options are available without launching OCR Module 17
New Feature
Convert PDF directly into Office
27
Let’s briefly examine the major enhancements now found in PPDM PDF Converter Module 7
28
Smarter Automatic PDF Conversion.. Unlock text in previously scanned PDF documents so you can find it fast.
Auto-detect enhancements • Intelligently identify image-only PDF files • Offers the user 4 simple choices o Make M k it searchable h bl o Make it searchable and editable o Run FormTyper o Take no action The most accurate conversion of any PDF solution
29
A Smarter Way to Search - “Looks Like Search”… Quickly finding what you need… need
Use the “Looks Like Search” to find the unknown Search on patterns instead of exact text o Phone number patterns o Social Security number patterns o Email address patterns o Define your own patterns
A tomaticall Sea ch and Automatically Search and… o
Highlight
o
Cross-out
Search Pattern Examples:
o
Underline
• PH-US: PH US: xxx-xxx-xxxx xxx xxx xxxx
o
Redaction
• PH-EU: xx.xx.xxxxxxx • SS #: xxx-xx-xxxx
30
Smarter Conversion… Automatically converting documents to save you significant time and effort o
o
Open PDF files directly into Microsoft Word, Excel or PowerPoint as fully editable documents Now you can combine multiple page tables into a single Excel worksheet
New Feature
Combined document in Excel Input Multi-page PDF
21% More Accurate Layout
31
Smarter Support for Web Browsers…
New Feature
If you’re on the web and you download a PDF from the web, it will pop up PDF Converter Module 7 tool bars within the web browser and allow you to view and edit PDF files from the web page. This feature is available in Internet Explorer, Firefox and Google Chrome.
32
Document Assembly with Page Preview… Quickly create new PDF files from multiple documents
Preview the pages of any document before inserting them in your PDF file
Drag and drop pages as easily as stacking paper
Document Assembly View
New Feature
Imported MS Office Documents in Page g Assembly y View
33
Support for PDF Portfolios… Produce and package document sets using PDF instead of zipping files
Combine any type of file and/or folders into a PDF Portfolios Now y you can view embedded Microsoft Office files without opening the associated application
Portfolio View Document View
34
Convert PDF to Office by Selection… Turn PDF into What You Want – Easier than Ever PDF to Office conversion that allows a selected zone/region in a PDF to be converted into Word, Excel or PowerPoint 1) Select an Area 2) Choose your format p 3)) Convert - It’s that simple!
35
Compare PDF to Word Copy…
Matching a PDF version to Word version is made easy o Save hours and be more precise in comparing content across PDF and Microsoft Word formats o Ideal for contract reviews and finding lost source documents
36
Flatten elements…
Prevent unwanted changes by making document elements fixed in place
Flatten elements including o Signatures o Stamps o Mark-ups M k o Annotations o Filled form fields
Add passwords to protect your elements, elements but allow others to add their annotations
37
Advanced Logical Form Recognition…
More accurate form conversion Automatic recognition of check boxes F ll suite Full it off controls t l including o Text attributes o Field box attributes o Default D f lt values l o Default format o Actions o & more
IMPROVED!
Turn paper forms into PDF forms Email your filled form – Acrobat Reader can’t do that!
38
Of the new features just described, does anyone have one they would like to examine together?
39
Let’s Break… We have covered a lot of material so let's take five and relax a bit. Your Instructor will set the timer for when we will continue the training.
40
Let’s briefly examine the major enhancements now found in the PSP Delivery D li Module M d l 3
41
What’s NEW in PSP Delivery Module 3?... PSP o o o
Delivery Module 3 now supports: Windows 7 Windows Server 2008 64-bit Operating systems Note: When PSP Delivery Module 3 is installed on a 64-bit O/S, it runs as a 32-bit application.
PSP Delivery Module 3 streamlines the installation process. process o If Java Runtime Environment version 1.5 or later is not already installed on the system, PSP Delivery Module 3 will automatically install JRE v1.6 Update 21. PSP Delivery Module 3 automates the IIS configuration process. process o If only a single IP address is associated with the web server, that IP address will automatically be listed during the installation. If multiple IP addresses are used, they will be presented in a dropdown box during the installation.
New Specs
42
Let’s briefly examine some differences in obtaining the PPDM v2 Software and in its Installation.
43
Purchase Seat Configuration… Personal Paperless Document Manager v2
MIU#
PPDMv2 Upgrade from PPDMv1 , 5 Seat License w/1 Year of M&S
006362MIU
PPDM 2 H PPDMv2 Hardware d 4 4-Seat S t Pack P k Bundle B dl w/1 /1 Y Year off M&S
006375MIU
PPDMv2 - 1 Seat License w/ 1 Year of M&S
006206MIU
PPDMv2 - 5 Seat License w/ 1 Year of M&S
006207MIU
PPDMv2 - 25 Seat License w/ 1 Year of M&S
006208MIU
PPDMv2 - 50 Seat License w/ 1 Year of M&S
006209MIU
PPDMv2 - 100 Seat License w/ 1 Year of M&S
006210MIU
PPDMv2 - 250 Seat License w/ 1 Year of M&S
006211MIU
PPDMv2 - 500 Seat License w/ 1 Year of M&S
006212MIU
PPDMv2 - 1000 Seat License w/ 1 Year of M&S
006213MIU
1 year M& S is now included with product
44
New Customer Software Distribution Process… Who is the PSMDC? The PSMDC is a National Distribution Channel for Ricoh Professional Services.
PPDM v2 software is downloaded from the TSRC web site.
For any questions, please send an email to:
[email protected] Why am I receiving emails instead of physical product? As of December 2010, Ricoh PSMDC has transitioned to electronic delivery for most Professional Services p products including g PPDM v2. This allows delivery times to be considerably shorter while minimizing risk for lost software during shipping. PPDM v2 software and NFR activation keys are not available on the Ricoh NFR Store, but are planned to be in the future. The NFR Store site is: http://a5aoe 3bamh servertrust com/register asp http://a5aoe.3bamh.servertrust.com/register.asp
45
PPDM Bundled Offering…
On New Ricoh MFP models A single seat of PPDM will be included with select new models at no additional cost (equals a retail value of $377) PPDM 4-Seat Bundle w/1 / y yr M&S* Ricoh Part Number: 006375MIU (*Only one 4 seat pack for each eligible MFP. Is an accessory for this product only.) **MP MP 2851SP
PPDM BUNDLED
**MP 3351SP
PPDM BUNDLED
**MP4001SP
PPDM BUNDLED
**MP5001SP ** Java VM included
**MP C6501/C7501
PPDM BUNDLED
**MP C3301/C3501
PPDM BUNDLED
PPDM BUNDLED
**MP C4501/C5501
PPDM BUNDLED
Certificate w/Product Key in Drawer
** Java VM included
SE Requests Product Key from TSRC website
Again, the PPDM v2 software is downloaded from the TSRC web site.
46
PPDMv2 – 30 Day Customer Trial Version (available end of Feb.) TRIAL VERSION Desktop software ONLY , English ONLY version. Allows 30-day use of software During the trial period when launching the main executables of software components o PPDM Desktop Module, PPDM OCR Module and PPDM PDF Converter Module o Count-down message displayed number of days left in the trial period o Once the period expires, theses executables will no longer run o Appropriate message will let the user know that the trial period has expired SPECIAL NOTE: • Highly recommend customer install the PPDM v2 Trial on a workstation (PC) that does NOT have an existing installation of PPDMv1. The Autorun installer will pay special attention for the case when installing the trial version over an existing PPDM v1 installation. In this case the user will be warned, and will have to decide whether they want to replace their existing PPDMv1 installation by the Trial version of PPDM v2. If this action is taken to continue the installation of the 30-day Trial version of PPDM v2, it will automatically “UNINSTALL “ all desktop software components of PPDM v1.
47
Software and License Keys – a TSRC Process… Obtaining the PPDM v2 software is by download from the TSRC web site at: www.tscweb.net - You must have Support Professional rights g to download. Sales and some SEs may not have the proper rights, and will need to contact their PPDM trained technical support representative p to obtain the software. The MFP Bundled License Keys*, and NFR Keys* (for Ricoh Family Group employees) are available on the site. Note for “Single Single License” License bundled with MFP: The PPDM v2 License Keys are also referred to as product serial numbers, and sometimes activation keys. keys The Oracle Number to use is: 12345678.
12345678
Be sure to press [Submit] when completed.
48
Now, let’s briefly examine the major Enhancements and Differences in installing PPDM v2
49
Languages & Product Compatibility… Localized Languages – BEFIGS (Brazilian Portuguese, English, French, Italian, German, Spanish) – English ONLY launch 01/10/11, French & Spanish 1-2 weeks later Products Supported – ALWAYS check the TSRC web site for updates to this list PPDMv2 Models Tested and Supported B/W MFP
Color MFP
MP2550/3350
MPC4000/C5000
MP6001/7001/8001/9001
MPC6500/C7500
MP4000/5000
MPC2050/C2550
MP2851/3351
MPC2800/C3300
MP4001/5001
MPC3501/C4501
Pro 907EX, 1107EX, 1357EX
MPC6501/C7501 MPC2551/C3351 MPC4501/C5501
50
After downloading the software... • The Desktop software will be a selfextracting executable. • Both installers of the Desktop and of the Server software will be managed by a main, main top-level installer, the Autorun executable. • A Personal Paperless Document Manager v2 silent install launches installing each desktop component without user intervention.
o PDF Converter Module will be installed automatically if you install either Desktop M d l or OCR Module. Module M d l
Basically, there are three installation scenarios – 1. PPDMv1 Upgrade to PPDMv2 1 2. “Ground-up” PPDM V2 Desktop Applications Install 3. “Ground-up” PPDM v2 PSP DesktopDelivery Server
51
System Requirements – Desktop Applications (Client)… Operating systems: •Microsoft® Windows® XP SP3 (32-bit only). •Microsoft® Windows® Vista SP2 or higher (32-bit or 64-bit). •Microsoft® Windows® 7 (32-bit or 64-bit). Hardware: •A computer with an Intel® Pentium® or higher processor. •Microsoft Internet Explorer 6.0 or above. •512MB of memory (RAM), 1GB or more recommended. •Approximately 1.15GB of free hard disk space for application files. •Windows-compatible pointing device. •CD-ROM drive for installation. •Sound card for reading text aloud (optional). (optional) Note: The PPDM v2 desktop software will be supported on all editions of Vista. However, complete testing will only be performed on Windows Vista Business Edition (32-bit) and Windows Vista Ultimate Edition (32-bit and 64-bit). Note: Internet Browser Compatibility – PPDM PDF Converter Module 7 includes a browser plug-in for viewing PDF files. This plug-in can be optionally enabled by the user during install time. The plug-in is supported in Internet Explorer 7 or higher, in Google Chrome, and Firefox.
52
PPDM v2 Desktop Applications ~ Main Installer…
DESKTOP SOFTWARE MAIN INSTALLER The Desktop software consists of 4 main software packages o PPDM Desktop Module 12, PPDM OCR Module 17, PPDM PDF Converter Module 7, and DesktopDeliveryPSP It also contains further software packages: An Image Printer (required for the Desktop Module), and a Text-To-Speech module (required both for the OCR and the PDF Converter Modules). Finally Finally, the Desktop software also contains certain system components, components whose presence is required for the packages of the Desktop software. These Prerequisite components include, among others, the Visual C++ 2005 and Visual C++ 2008 redistributables, and the MSXML4 parser.
53
Enter the PPDM v2 software serial number (license key)... • The user will be prompted to enter the serial number in the installer. • Activation is p performed silently y “without user intervention” and just once for all desktop products.
User Name
XXXXX XXX XXXX XXXX XX XXXXX-XXX-XXXX-XXXX-XX
• Capture activation information (Mac address to Nuance) and classify key as activated at time of reboot. • It means that the desktop products will be activated silently at the end of the installation.
The User must be connected to the internet to enable SILENT ACTIVATION. •If no internet access is available the software will perform without limitations; however if an internet connection becomes available at anytime, the software will Silently Activate.
54
What if an incorrect serial number (license key) is entered…
XXXXX-XXX-XXXX-XXXX-XX XXXXX-XXX-XXXX-XXXX-XX
1. If during installation there is an internet connection (or anytime after installation when application is launched) and the serial number entered was invalid an Activation window will appear and Serial # and Machine Fingerprint will auto-populate 2. Re-check the provided Serial # and click the “Change Serial Number” button to make corrections. 3. Click “Activate Now” and the application will be silently activated. 4. PPDM v2 window will appear. 5. Select “YES” to restart the PC.
55
Installing PPDM v2 as an upgrade to PPDM v1… PPDMv1 Upgrades to PPDMv2 •
Desktop PPDM v1 – IT should install the new PPDMv2 desktop software .exe file on top (over write) of the existing PPDM v1 software. o Existing settings for the DesktopDelivery PSP component will be carried forward. o Settings for the desktop components will not be carried forward. o The PPDM v2 exe will uninstall the old PPDMv1 software silently to the end user.
•
Desktop components purchased & installed separately from PPDM v1 – o The customer will be prompted to uninstall the old version before installing PPDMv2. o No settings will be retained.
NOTE: Ricoh/IKON require Professional Services to be sold with any customer upgrading to v2.
56
BTW: Once installed, a new way to access the desktop apps…
The NEW Start Programs Menu structure PPDM>Desktop Module 12.
57
NEW Process - Uninstalling PPDM v2… To uninstall the desktop-side components of PPDMv2, you can use either of the following options: A U A. Use the th U Uninstaller i t ll provided id d with ith th the product d t ((only l available il bl if th the PPDM Desktop Module is installed). You can do this via the Uninstall PPDM link in the Start Menu, under (All) Programs > PPDM. B. Locate and remove the components via Add/Remove Programs, preferably in the following order: 1. 2. 3. 4. 5. 6 6.
DesktopDeliveryPSP PPDM Desktop Module PaperPort Image Printer RSSolo PPDM OCR Module PPDM PDF Converter C t Module M d l
58
Let’s briefly examine the major enhancements and differences in installing PSP Server Module 3
59
System Requirements – PSP Server… Operating systems: Microsoft® Windows® XP Professional SP3 (32-bit only). Microsoft® Mi ft® Wi Windows® d ® 7 (32-bit (32 bit or 64 64-bit). bit) Microsoft® Windows® 2003 Server SP2 (32-bit or 64-bit). Microsoft® Windows® 2008 Server SP2 (32-bit or 64-bit).
Notes: Windows XP is not recommended as a server platform. There is an inherent limitation in the number of connections that IIS allows on XP, and d this thi explicitly li itl limits li it the th number b off devices d i and d users that th t an XP server could reasonably support. Windows XP Home Edition is not supported because Microsoft IIS is not included in XP Home.
60
System Requirements – Server (cont.)… Server Components: 1. Microsoft® Internet Information Services (IIS) 5.1, 6.0, or 7.0 (only on Windows 2008 Server) or 7.5 (only on Windows 7) installed with "World Wide Web Services". o Installed from the Windows Installation CD. 2. Microsoft Internet Explorer 7.0 or later. o Available from Windows Updates. 3. Microsoft .NET Framework version 2.0 Service Pack 1. o Available from the product installation CD or from Windows Updates. 4. Java Runtime Environment™ ((JRE)) version 1.5 or above. o Available from the product installation CD. Notes: Make sure that IIS is installed and working properly before installing PSP Delivery Module 3. Internet Information Services must be installed before Microsoft .NET Framework is installed.
61
Pre-installation / Network Setup… After configuring the Network environment, the server component of Personal Paperless Document Manager v2 can be installed. This server component is referred to as PSP Delivery Module 3, or just PSP. This procedure is fundamentally the same as it was for PPDM v1. v1 Note: If the Microsoft .NET component is not detected on the system, system the PSP Delivery Module 3 will install it. If the .NET component is already installed, PSP Delivery Module 3 will not install it. If Java Runtime Environment (JRE) version 1.5 15 or later is not detected on the system, the PSP Delivery Module 3 will install it. If JRE 1.5 or later is already installed, PSP Delivery Module 3 will not install it.
62
It can be challenging - Pre-installation / Network Setup… While installing the PPDM v2 Desktop Applications and the PSP Server is significantly easier then in PPDM v1. The steps required in the pre-installation must be completed properly or the installation will not be successful. Our next slide will allow you to “click through” the basic steps in configuring (pre-installing (pre installing specific elements) in Windows XP for use as the platform for PSP Server Module 3. Please remember that Windows XP for use with PSP Server can ONLY be used for very small installations, such as in a demo room. Microsoft REQUIRES that a Server O/S be used whenever a desktop O/S is used to provide a network resource and 10 or more concurrent connections within the network are present. This is Microsoft’s EULA for XP.
63
Once prepared - Install PSP Delivery Module 3 (cont.)… PSP Delivery Module 3 can be installed by running the “AutoRun.exe” file. 1. Once the installation starts, click the desired language button. 2. If a prerequisite is detected as missing, the corresponding checkbox will be enabled. 3. Click “Start installation”.
65
Configuring PSP Delivery Module 3… The first step with the Administration Tool is to add a Managed Device. •
To add a device: 1. Click the “Devices” tab in the Administration Tool. 2. Enter the device device’s s IP address. 3. Click the “Add Device” button.
•
To start configuring DesktopDeliveryPSP to work with PSP Delivery Module 3: 1. Launch DesktopDeliveryPSP on the client machine by clicking “Start > All P og ams > PPDM > Desktop Module Programs Mod le 12 > DesktopDeliveryPSP”. 2. Enable the “Use the following server for Personalized MFP Scanning” checkbox.
66
Question & Answer… Let's take a few minutes and answer any questions…
67
Accessing PPDM from the Ricoh MFP… After configuring the Personalized MFP Scanning Wizard, the specified settings will be available on the Ricoh device as a personalized scanning user interface. Using the MFP scanning wizard, wizard and PPDM interface at the MFP MFP, are the same in PPDM v1 as in PPDM v2. Remember however, the MFP client software are not the same and are specific to each version of PPDM. • This interface is called Personal Paperless Document Manager (PPDM). PPDM v2 and V1 use the same terms • Please note that all personalized scanning user interface options can easily be changed and updated as many times as necessary from the client PC by completing the Personalized MFP Wizard again. • The user can now select their desired PaperPort Folder, OmniPage Workflow and PaperPort Scanning Profile to be used when scanning from the Ricoh MFP. • The personalized scanning user interface that is displayed on the device is shown on the following slide.
68
PLEASE! Always Use Documentation… Current docs available.. The User Guides for each application are located with the software’s installation folder in a sub folder titled “Docs.” The PSP S Server Module M d l 3 Administrator’s Ad i i t t ’ G Guide, id is i included in the PSP Server Software. You can download all support documentation at: www.rfg-esource.com: Today’s Presentation - Content ID: 046919 PPDM V2 PSG - Content ID: 046831 PPDM v2 Support Manual Content ID: 046393 PPDM v2 V-ILT Post Training Materials Content ID: 043893 PPDM v2 Keyman Training Session Part 1: Content ID: 046637 PPDM v2 Keyman Training Session Part 2: Content ID: 046863
69
Knowledge Base Information…
The Nuance Knowledge Base can be accessed from the following URL: http://nuance.custhelp.com/
PSP Delivery Module 3 Technotes can be accessed from the Nuance Knowledge Base by following the steps below: 1. Navigate to “http://nuance.custhelp.com/”. 2. Select “PaperPort” from the “Search by Product” drop-down list. 3. Select “PSP” from the “All Versions” dropdown list. 4. Enter the desired search criteria in the “Search Search by Keyword” Keyword field field, then click the magnifying glass button to return the related PSP Delivery Module 3 Technotes.
70
Additional resources… The Nuance Knowledge Base can be accessed from the following URL: • http://knowledgebase.nuance.com/ PSP Server Technotes can be accessed from the Nuance Knowledge Base by following the steps below: 1.Navigate to “http //kno ledgeb e n n e om/” “http://knowledgebase.nuance.com/”. 2.Select “PaperPort” from the “Please select a product” drop-down list, then click the “Continue” button. 3.Select “PaperPort PaperPort PSP PSP” from the “Product Product version” drop-down list. 4.Enter the desired search criteria and then click “Search” button to return the related PaperPort PSP Technotes.
Note: All product technical support is provided by Ricoh’s hot-line support group, not Nuance!!!
71
Product Support and Technical Assistance… For Customer Support – First Level o Ricoh/IKON SE/SA Second Level o Ricoh Hotline Third Level o Ricoh Hotline Team engages Nuance Support PPDMv2 is a Ricoh Core Product – DO NOT direct Ricoh/IKON customers to call Nuance directly for support. Ricoh Technical HOTLINE
g IMPORTANT! The PPDM V2 elements are a "Bundle" and must be used together. There is no mix and matching between v1 and v2. And even if it seems to work, and there are no long term guarantees, it is in violation of the product's licensing and the Hot-Line WILL NOT support these types of installations.
72
Additional PPDMv2 Resources… New Online Learning g Tutorial for PPDMv2 available o Watch for announcements and bulletins Check Ricoh Connects website for latest updates materials o Product Brochures, Sales/Customer Presentations, etc. Ricoh University y Classroom Training g Courses for PPDMv2 o Visit RU’s web site for details PPDMv2 Sales Training Sessions and WebEx – TBA o Delivered by Ricoh/IKON Training Teams Ricoh/IKON Employee and Showroom NFR software o Available via Ricoh TSRC Website o Contact your SE/SA for support NEW – 30-Day Customer Trial software – “Try & Die” o Desktop p software only y - English g only y version o More details to be announced by end of January 2011 The “Student Package” downloaded earlier includes important installation tips, video and support materials – including the PPDM v2 Product Support Guide o Locate your PPDM v2 Product d Support Guide d and d review (you may need it for the final exam).
73
Summary… During this presentation, we explored.. • The new software components that comprise the PPDM v2 solution and the major differences when compared to PPDM v1 • PPDM v2 is a “Bundle” and must be used as such. You can not mix PPDM v1 software with v2 and vice-versa • Reviewed the primary purpose(s) of PPDM and how this product can address your customer’s needs • Reviewed the process to obtain and install the PPDM Server Software and Desktop Client Software • The major differences when accessing PPDM v2 from the MFP display panel. Notes: • Be sure to download the Student Post Training Package from RFG-eSource at: 043893 • If there are not any last minute questions, let’s complete our feedback form then on to the final exam challenge.
74
Please use the link below… To help us improve your training experience, please take a moment now and using the provided button below, complete the PPDM V2 Update V-ILT feedback form.
Feedback
Thankyouf orat t endi ngt he PPDM v2Updat eWebSessi on. Pl easebesur et oaskyourI nst r uct or anyl astquest i onsbef or el eavi ng t oday’ st r ai ni ng.
