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Ibas School: SSD vs. HDD Risks & Side Affects of Flash Technology Today We Will Discuss:  HDD vs Flash/SSD Technology  Flash/SSD Recovery Challenges  SSD Encryption Challenges 2 Proprietary | Kroll Ontrack SSD Survey SSD Customer Survey –August 2013 4 Proprietary | Kroll Ontrack HDD vs Flash/SSD Technology Hard Drive Internals Data Data Microscope view of magnetized bits on a platter  Spinning hard drives look like a record player with one or more disks (platters) and a read/write head on each side of each platter.  Hard drives store data by magnetizing parts of the disks and store data sequentially.  A cleanroom environment is necessary in the majority of recoveries. 6 Proprietary | Kroll Ontrack Types of HDD Failures Proprietary | Kroll Ontrack HDD Roadmap – HDD GAP Performance Increase: » CPU 8-10x » DRAM 7-9x » Network 100x » Bus 20x Capacity Roadmap: » Heat Assisted Magnetic Recording (HAMR) » Bit Patterned Media (BPM) » Shingled Magnetic Recording (SMR) 8 Proprietary | Kroll Ontrack Performance GAP: Disk Drive 1.2x Solid State Drives (SSDs) SSD Market Analysis  SSD shipments expected to grow by 600% by 2017  More manufacturers competing in the market are driving down prices data storage chips controller chip  The increased use of tablets, smartphones and other ultrathin devices are creating high demand  The increased speed and responsiveness are benefits of SSDs SATA interface 9 Proprietary | Kroll Ontrack Which devices use SSD technology? Source: Kroll Ontrack survey of 243 IT professionals in November 2012. 10 Proprietary | Kroll Ontrack Proprietary | Kroll Ontrack What factors influence the decision to use SSD technology? 11 Proprietary | Kroll Ontrack Solid State Drive - SSD Proprietary | Kroll Ontrack Solid State Drive - SSD Proprietary | Kroll Ontrack Solid State Drive Internals Controller Chip Memory Chips Removed Connector Memory Chips  Solid State Drives have no moving parts.  The data is not stored sequentially on the chips so the engineer must re-assemble the data, similar to a Raid recovery. 14 Proprietary | Kroll Ontrack Memory Chips - Blocks - Pages 0 = Page [smallest Unit] 4 KB or 8 KB Block [128 Pages = 1 Block] Possible status: > free > filled with data  marked for deletion  bad Smallest Unit to delete! Memory-Chip [ n Blocks = 1 Chip ] n 15 Proprietary | Kroll Ontrack NAND-Flash Type Source: SAMSUNG  SLC = Single Level Cell: Highest endurance; Highest performance; Most expensive  MLC = Multi Level Cell: Moderate cost; Read intense apps; Web server  eMLC = Enterprise MLC: Higher security at moderate cost; Database apps  TLC = Triple Level Cell: Low cost; High density; Consumer Electronics 16 Proprietary | Kroll Ontrack Endurance SSD – Example Server Database Endurance Flash Chips is device related but pridictable: Capacity x Write Capacity Write Bandwidth SLC: » (1TB*100.000/500MBps) = 6,3 years eMLC » (1TB*30.000/500MBps) ~ 2 years MLC » (1TB*3.000/500 MBps) ~ 3 month 17 Proprietary | Kroll Ontrack Source: Kurt Gercke, IBM Storage Endurance SSD – Example: Notebook Endurance Flash Chips is device related but pridictable: Capacity x Write Capacity Write Bandwidth Example: Notebook 60GB/day MLC » (256GB*3.000/0,7 MBps) ~ 35 years » Equals to more than 700 TB of data! » First long time enduranca tests by Techreport 18 Proprietary | Kroll Ontrack Source: Kurt Gercke, IBM Storage Types of Flash/SSD Failures 19 Proprietary | Kroll Ontrack Types of Flash/SSD Failures  User Error/Environmental Influences » Fire/Water Damage » Broken Connector/Physical Damage » Deleted Data » Virus  Electronics Component Failure » Flash Controller » Flash NAND Memory Chip » Voltage Regulator  System Area Corruption » Erased/Corrupted Mapping Table » Erased/Corrupted Firmware 20 Proprietary | Kroll Ontrack Deliveries HDD vs. SSD 1400 1162 1200 1012 1000 882 770 800 625 673 HDD** SSD* 600 400 200 17 39 2011 2012 126 83 175 239 0 2013 2014 * Source: IHS iSuppli, January 2013 ** Source: Coughlin Associates, May 2012 21 Proprietary | Kroll Ontrack 2015 2016 in millions Rise of SSD Deliveries and SSD Recoveries 18,0% 16,0% 14,0% % of SSDs Shipped 12,0% 10,0% % of SSD Recoveries 8,0% 6,0% 4,0% 2,0% 0,0% 2011 2012 2013 2014 2015 SSD Drives Shipped Source: IHS iSuppli, January 2013 HDD Drives Shipped Source: Coughlin Associates, May 2012 22 Proprietary | Kroll Ontrack 2016 Myths SSD Technologie  MYTHS » Lower number of defects due to no mechanical/spinning parts » Overall lower MTBF (Mean Time Between Failure) » SSD equals low endurance » Limited use cases in server environments  FACTS » Complex structure, missing standards for SSD » No long-term experience (only about 6 years) » Limited number of write cycles for NAND Flash technology; Read cycles have no influence on endurance » Hybrid-Solutions become standard in data centers 23 Proprietary | Kroll Ontrack When appropriately used, SSDs will be comparable with traditional hard disks. SSD are neither better nor worse than HDD! There is a lot to consider properly using SSD! SSD Recovery Challenges SSD/Flash Recovery Challenges What? Why? Software/Hardware Proprietary Tools Only a few tool are on the market – all other needs to be developed Time Consuming Need to research the algorithms used to originally store the data Wear leveling (balances usage evenly across all disk sectors) Creates a complication to piece the data back together – we see a lot of file duplicates RAID-like configuration Individual memory chips on devices make data less contiguous and difficult to piece back together Lack of standardized configurations 25 Proprietary | Kroll Ontrack Many recovery jobs bring new challenges and new algorithms SSD Recovery • Challenge of Flash/SSD Storage Devices • Flash Translation Layer (FTL); Proprietary to OEM • Usable blocks are mapped in controller NVRAM • Blocks marked for erasure not immediate – garbage collection delay • Corrupt block mapping prevents normal erasure process – leaves data intact and vulnerable Proprietary | Kroll Ontrack HDD vs SSD Manufacturers: HDD Graphic Source: Chris Ritter, Buzzfeed.com 27 Proprietary | Kroll Ontrack SSD Manufacturers Six Chip Manufacturers but > 200 SSD Manufacturers SSD is easy to build: Controller, Chip, Firmware,… 28 Proprietary | Kroll Ontrack SSD Encryption Challenges The Challenges of Encryption Type of Encryption Risks and Opportunities Encryption done by encryption software e.g. TrueCrypt, Bitlocker, SafeGard, Safeboot,… The master key is in your hands – even when a data recovery from a physically damaged hard disk is necessary the use of the key guarantees access to your stored data. Encryption by SSD controller when saving data on SSD (Self-encrypted drive (SED); AES hardware Encryption) Data is stored encrypted but the master key is only known by the manufacturer – this means when the storage device is damaged there is no way of recovering the data. 30 Proprietary | Kroll Ontrack