Transcript
PRODUCT BULLETIN: E-flite 130-amp ESC (EFL3130H) Included with the Blade® 550 X May 17, 2013 Product:
E-flite 130Amp ESC (EFL3130H)
Issue:
Horizon Hobby is aware of a small percentage of Blade® 550 X owners who have experienced a failure of the E-flite® 130-amp ESC (EFL3130H) resulting in a loss of power to the motor. The actual number of ESC failures is still relatively low and our data indicates it is currently around 6%. This is only affecting a proportionately small number of Blade 550 X owners, but it is higher than what we consider reasonable. We have been working on a solution, but at this point have been unable to recreate the failure mode pattern as indicated by most customers reporting the problem. It is not required to stop use of the EFL3130H 130-Amp ESC. If you decide to discontinue use of the 130-amp ESC included with your 550 X, Horizon Hobby will issue you a $100 check. A sales receipt and return of the ESC is required to receive the check. If you decide to continue using the EFL3130H ESC, the original warranty is still valid, but any product support that necessitates replacement of the original ESC due to failure, will result in the customer receiving a $100 check. Horizon Hobby will no longer stock or issue replacement EFL3130H ESCs. For customers who decide to return their 130-amp ESC, Horizon Hobby suggests the following products as possible alternatives: ESC
Product Part
Notes
Number
The red wire must be removed to disable internal Castle Creations Phoenix Edge 100*
CSE010010000
BEC per the Castle Creations instruction manual. This option is only recommended for 14-tooth pinion/sport flying.
Castle Creations Phoenix Edge 130* Castle Creations Phoenix Edge 120HV*
CSE010009900
The red wire must be removed to disable internal BEC per the Castle Creations instruction manual.
CSE010010400
*Soldering is required Other required components: E-flite EC2™ device connector w/4” wire (EC2EFLAEC04) E-flite EC5™ device connector (EFLAEC501) E-flite Gold bullet connector set, 4mm (EFLA249)
©2013 Horizon Hobby 41944
If you decide to return the 130-amp ESC: 1.
Please complete the Return Request form.
2.
Upon receipt of the completed form, a prepaid shipping label will be sent to you. Return your ESC, along with a copy of the Return Request form and sales receipt to Horizon Hobby. Upon receipt of the ESC,
Horizon Hobby will issue a check in the amount of $100. Please allow 14-21 days for processing and delivery. We apologize for this inconvenience. Horizon Hobby Horizon Service Center (Repairs and Repair Requests) Horizon Product Support (Product Technical Assistance) Sales
Contact Information
Address
http://www.horizonhobby.com/content/_servicecenter_render-service-center http://www.quickbase.com/db/bghj7ey8c?a=GenNewRecord 888-959-2304
4105 Fieldstone Rd Champaign, Illinois, 61822 USA
[email protected] 888-959-2304
For customers outside of the United States and Canada, please contact the retailer you purchased the product from.
©2013 Horizon Hobby 41944
