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PS-800i Compact Travel Surge Protector User Guide Thank you for purchasing our PowerSource™ AC Surge Protector. It provides protection, conditioning, filtration and optimization. The PS Series products filters polluted AC power that can damage and even destroy connected system components, providing an energy absorbing shield. Protect your investment!
PS-800i FEATURES 3,750 Joules Ground OK Indicator Phone Line Protection Power ON/OFF Button Protection ON Indicator 8 Surge Protection Outlets Cable TV / Satelite Line Protection 6-ft 14 AWG Flat Profile AC Power Cord
PLEASE READ AND FOLLOW THESE IMPORTANT SAFETY PRECAUTIONS WARNING: Power Sources Do not plug this UltraPower device into a power outlet differing in configuration or voltage from the source indicated for safe use on the device. If you don’t know the type of electrical power that is supplied to your home, please consult your local power utility company for further information.
WARNING: Grounding and Polarization Your UltraPower device has a three-prong grounding-type AC plug. This plug is designed to be inserted into a grounding-type outlet only. If this plug doesn’t fit directly inside your outlet, do not attempt to force it into the outlet. Never attempt to disassemble or modify the plug in any way or to use an altered extension cord to make it fit into a two-prong outlet. The grounding feature is a necessary and important safety and design feature. Do not attempt to circumvent it by using a 3-to-2 prong adapter. If you do not have a properly grounded three-prong outlet available, call a local electrician to install one. If you use any devices on your roof-top — such as satellite dishes, antennas, or any other component with wire that connects to a device, you must insure that all wires are properly grounded. Proper grounding techniques as specified in section 810 of the National Electrical Code (NEC), AASI/NFPA 70 (in Canada, part 1 of the Canadian Electrical Code). Doing so will provide protection against voltage surges and static charges. Do not place any antenna component near overhead power lines, or any other power source. Do not touch any power line or power source. Doing so may cause you severe physical injury and possibly death.
WARNING: Cleaning The only cleaning necessary for your UltraPower device is a light, dry dusting. Do not use any type of liquid or aerosol cleaners and unplug the device from the wall before cleaning it.
WARNING: Liquid – Avoiding Electrical Shocks Do not operate your UltraPower device if liquid of any kind is spilled onto or inside the unit. Do not operate your UltraPower device near liquid of any kind spilled, condensed, or contained. Do not operate your UltraPower device in the bathroom, kitchen or anywhere near a sink or bathtub.
WARNING: Power Cord Safety If the protective jacket of the power cord begins to wear or fray and any internal wiring is exposed, immediately disconnect it from the power source and discontinue use. Do not route any of the incoming or outgoing cables from your UltraPower device place in heavy foot traffic which could cause undue wear, strain or cause a tripping hazard.
CAUTION: Exposure to Heat Do not expose your UltraPower device to direct sunlight or place it near heat sources or in any enclosed space prone to uncontrolled high temperature.
WARNING: No User Serviceable Parts Inside If, for any reason, your UltraPower devicee does not properly operate, never open the unit or
attempt to service it yourself in any way. There are no user serviceable parts inside. Unplug the unit and refer to the service and warranty information that came with it.
CAUTION: Proper Grounding All UltraPower devices require a properly grounded 3-wire outlet to protect connected equipment. If your AC outlet is improperly wired (no ground or reverse polarity), the Green “Ground OK” light on the UltraPower product will not light up. Should this occur, it means that your home wiring is faulty and improperly grounded, which is not uncommon, especially in older buildings. Call an electrician to fix the problem in your home’s wiring. Building wiring and grounding must conform to applicable NEC (USA) or CEC (Canada) codes for the Limited Connected Equipment Warranty to be valid. If you are not sure about the wiring in your home, have it checked by a qualified electrician.
CAUTION: Proper Power and Protection Your UltraPower device provides a protective ‘shield’ for your system. To deliver clean power and protect your equipment against electrical surges, every single wire into or out of your equipment must be connected to an appropriate UltraPower device. There can be no unprotected pathway in or out of your system. This includes all power, signal, control, antenna, data, phone, internet, cable or other connection to all components within the system and any equipment of any kind connected to any component within the system in any way. WARNING: This warranty does not apply to, or protect against damage to connected equipment that is a result of a direct lightning strike or surge. To avoid the potential of such damage from a lightning strike, UltraPower strongly recommends, when either an electrical storm is imminent, or in progress, that you immediately unplug all connected and/or associated equipment.
Warranty Information WARRANTY PROPER PROTECTION AND THE LIMITED CONNECTED EQUIPMENT WARRANTY IMPORTANT NOTE: The Connected Equipment Limited Warranty is invalid if any wire (phone, data, coax, or AC power), or audio or video interconnect leading into the equipment comes from a component that is not properly protected by an appropriate UltraPower device.
Warranty Information
THE ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ULTRAPOWER BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.
LIMITED CONNECTED EQUIPMENT CLAIM
UltraPower Products, LLC (hereinafter, “UltraPower”) warrants that this product shall be free of defects in materials and workmanship under proper use for three (3) years from date of purchase.
HOW TO MAKE A CLAIM:
This warranty extends only to the original purchaser and is nontransferable. During the warranty period, UltraPower will, at no additional charge, repair and/or replace defective parts or, at the option of UltraPower, replace the entire device.
1.) Call UltraPower at: 1-866-357-5465
This warranty does not extend to any UltraPower device that has been damaged or rendered defective as a result of accident, misuse or abuse; by the use of parts not manufactured or sold by UltraPower; or by unauthorized modification of the device.
LIMITED CONNECTED EQUIPMENT WARRANTY UltraPower will replace, or, at its option, pay to repair, or pay the fair market value of connected equipment that is damaged by an AC power, cable, telephone, or data voltage surge for a period of three (3) years from date of purchase while connected to a properly installed UltraPower device. WARNING: This warranty does not apply to, or protect against damage to connected equipment that is a result of a lightning strike that causes a damaging power surge. To avoid the potential of such damage from a lightning strike, UltraPower strongly recommends, when either an electrical storm is imminent, or in progress, that you immediately unplug all connected and/or associated equipment. Ten Thousand Dollars (USD10,000.00 in USA; CAD10,000.00 in Canada) is the Maximum Coverage Amount UltraPower will pay for damage to Connected Equipment.The foregoing Limited Connected Equipment Warranty is conditioned on the damage having arisen from surge damage or the UltraPower device having operated outside the design specifications.
GENERAL PROVISIONS As To Each Warranty: Any technical or other advice offered before or after delivery with respect to the use and application of the UltraPower device is furnished without charge and subject to the understanding that such advice is issued at the purchaser’s sole risk without any limitation or modifications of any disclaimer or other provision contained herein.
In the event damage has occurred to equipment which is properly connected to an UltraPower device as a result of an abnormally high voltage spike, you must follow these instructions.
2.) Give a detailed explanation of how the damage occurred. 3.) Obtain a Return Authorization Number for the UltraPower product. 4.) Request that a “Limited Connected Equipment Claim Form” be sent to you. This claim form must be filled out entirely and sent back with the UltraPower device. 5.) Return the UltraPower device, shipping prepaid, to UltraPower for verification of damage, along with a copy of your sales receipt for your UltraPower device, the completed Limited Connected Equipment Claim Form, and Return Authorization number provided by UltraPower which you must attach to the outside of the package. The Limited Connected Equipment Claim Form will include complete instructions for return. UltraPower will respond as to whether the damage to the connected equipment was caused by the UltraPower device. 6.) If it is determined that the damage was caused by the UltraPower device, UltraPower, at its discretion, will instruct you to: a) Obtain a repair estimate at a service center authorized by the manufacturer of the connected equipment; or b) Send the damaged connected equipment to UltraPower for repair; or
c) Reimburse you for the fair market value of the damaged connected equipment (see Limited Connected Equipment Warranty for details).
7.) If a repair estimate is required, as stated in Section 6a above, you will be instructed on how to properly submit UltraPower for payment. NOTE: Compensation for restoration of data loss is not covered and UltraPower does not assume any liability for any incidental, consequential or indirect damages under this limited warranty.
How to Contact Us
• UltraPower Products, LLC, 231 Bentley St., Markham, Ontario, Canada L3R 3L1
• Visit us on the web at: www.ultrapowerproducts.com
• Call us at: 1-866-357-5465
LIMITED WARRANTY FOR CONSUMERS UltraPower Products, LLC, 231 Bentley St., Markham, ON L3R 3L1 Canada (“UltraPower”) extends you this Limited Warranty. Statutory or common law may provide you with additional rights or remedies, which shall not be affected. “Proper Usage” This UltraPower device is intended to be used for private purposes within a home or dwelling only, and not for commercial applications. The device must be connected and operated in compliance with all applicable local, state, provincial, or federal law, code or regulations, including all building and/or electrical codes, in accordance with manufacturer recommendations and/or instructions in the materials and documentation that accompany the device and any Connected Equipment, with proper electrical grounding, with proper and direct connection between the device and an AC power source that has protective grounding (excluding gas or diesel powered generators), with cable or telephone or data lines to any Connected Equipment properly connected to the device, and without a connection in a “daisy-chain” fashion to or with any extension cord, surge suppressor, power strip, uninterruptible power supply or other equipment. “Authorized Dealer” UltraPower will honor the Limited Connected Equipment Warranty only if the Product was purchased from an Authorized UltraPower retailer, distributor, reseller or retailer and was sold to you in new condition in its original packaging. “Connected Equipment” The User of this device may void the Limited Connected Equipment Warranty by connecting equipment that has been altered, modified, or tampered with, and such equipment must comply with all applicable laws and safety standards. “Physical Connected Equipment Damage” is defined as a product defect resulting from a transient AC power, cable, satellite, telephone, or data surge while connected to a properly installed UltraPower device. This definition does not refer to damage to Connected Equipment resulting from surge, spike, or lightning strike incurred through a connection other than through the device. The Limited Connected Equipment Warranty does not extend to loss of data or consequential, indirect or special damages resulting from the Connected Equipment Damage. “The Connected Equipment Value” The connected equipment value, if and when connected equipment damage occurs, is defined as ‘Fair Market Value’.
“Device Defect” Failure of the UltraPower device is defined as a deficiency that existed at the time you purchased or received the device from an Authorized Dealer that caused a failure of the device to perform in accordance with UltraPower’s documentation accompanying the device, unless such failure has been caused completely or partly by any usage other than Proper Usage, damage occurring in transit, neglect, misuse or abuse, unauthorized alteration, tampering or modification of the device, accident (other than a malfunction that would otherwise qualify as a device defect), improper maintenance or service, exposure of the device to excessive heat, bright light, sun, liquids, sand or other contaminants; or acts outside the control of UltraPower, including without limitation, acts of God, fire, storms, lightning surges, earthquake or flood. “Warranty Period” The Warranty Period commences on the date when you purchased or received the device, whichever occurs later, from an Authorized Dealer as evidenced by the Authorized Dealer’s invoice, sales receipt or packing slip. If you do not have written proof of the date of purchase or receipt, then the Warranty Period commences ninety (90) days after the date when the device left UltraPower or its factory as evidenced by UltraPower’s records. The Limited Warranty Period expires three (3) years after the original date of purchase, or immediately after you have transferred ownership of the device, whichever occurs first. You must contact UltraPower to obtain a Return Authorization Number within sixty (60) days following the time you discover a device defect.
SCOPE OF LIMITED WARRANTY PRODUCTS If an UltraPower device was defective at the time you purchased or received it from an Authorized Dealer, and if your Claim complies with all requirements specified above, UltraPower will repair or, at UltraPower’s sole discretion, replace the device, or refund to you the purchase price you paid to the Authorized Dealer for the affected UltraPower device.
CLAIM FOR CONNECTED EQUIPMENT DAMAGE UltraPower will also provide you with a remedy regarding Connected Equipment Damage if you have a claim under the Limited Warranty for products because of a device defect that causes Connected Equipment Damage despite Proper Use, and UltraPower receives a Formal Warranty Claim from you before the end of the Warranty Period for Connected Equipment Damage applicable to the affected device. If the conditions listed in the preceding sentence are met, UltraPower will provide you with one of the following remedies provided that UltraPower may decide at its sole discretion which of the three remedies it provides: UltraPower will (1.) replace the damaged Connected Equipment; (2.) pay to repair the damaged Connected Equipment; or (3.) pay you the Connected Equipment Value of the Connected Equipment, provided that such payments shall not exceed the Maximum Coverage Amount for the device, or the actual damage having occurred from power surges due to a device defect. NOTE: Compensation for restoration of data loss is not covered and UltraPower does not assume any liability for any incidental, consequential or indirect damages under this limited warranty.
GENERAL PROVISIONS CHOICE OF LAW/JURISDICTION This Limited Warranty and any disputes arising out of or in connection with this Limited Warranty (“Disputes”) shall be governed by the laws of the Province of Ontario, Canada, excluding conflicts of law principles and excluding the Convention for the International Sale of Goods. The courts located in the Province of Ontario, Canada shall have exclusive jurisdiction over any Disputes.
OWNER’S RIGHTS This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state, province to province, and jurisdiction to jurisdiction, and
which shall not be affected by this limited warranty. This warranty extends only to you and cannot be transferred or assigned. If any provision of this Limited Warranty is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions. In case of any inconsistency between the English and other versions of this Limited Warranty, the English version shall prevail.
REGISTRATION Failure to register your UltraPower device may diminish your warranty rights, and we encourage you to complete the registration immediately at: www.ultrapowerproducts.com/warranty. “UltraPower”, the UltraPower logo; “Active Surge Processor”, “ASP”; are registered or unregistered trademarks, used under license, of Ultralink Products, Inc. Markham, Ontario, Canada L3R 3L1. ©2011 UltraPower Products, All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means or stored in a database and retrieval system without the express written permission of Ultralink Products, Inc. We regret any inconvenience resulting from typographical, printing errors and omissions. E.&.O.E. Specifications and features are subject to change without notice as design improvements are regularly incorporated. UltraPower™ products are protected by U.S. Patent numbers D519,927 and 7,561,388 B2. Other patents pending. UltraPower™ and the Power Source™ brands are a division of Ultralink Products, Inc. Markham, Ontario, Canada. UltraPower™, the UltraPower™ logo, Power Source™ and the Power Source™ logo are registered trademarks of Ultralink Products, Inc. Specifications and features are subject to change without notice. ©2011 Ultralink Products, Inc. All rights reserve. Manufactured in China.
