Qt-6600 Program Guide Addendum

Transcript

QT-6600 Program Guide Addendum Documentation Version 2.0 QT-6600 Program Guide Addendum 6/17/2011 1 Documentation Reference This document will cover software enhancements made on the QT-6600 starting IPL version 1.20. New files, features and programming will be discussed in this manual. Periodically changes will be made to this document as enhancements are added to the QT-6600. Version 1.20.07AA Date Modified 6/7/11 6/17/11 QT-6600 Program Guide Addendum 6/17/2011 Remarks Version 2.0 software Additional Enhancements Page 67 ~83 2 Contents Subject 1. Page New Features & Programming a. b. c. d. e. f. Drive-Thru Time of Service Auto Gratuity Hold & Fire Enhanced Mix & Match Discount Age Verification 2. New Reporting a. Product Mix Report i. Product Mix Programming b. Product Projection Report c. Product Comparison Report d. Food Cost & Waste Report e. Piece/Head Count Report f. Ingredient/Recipe Programming 4 5 - 13 14 – 17 18 19 – 22 23 – 30 31 - 32 33 34 35 – 37 38 – 40 41 – 42 43 – 45 46 – 49 50 - 66 3. Additional Features & Programming a. b. c. d. e. Search Key New Credit/Gift Card Options New Manager Mode Operations New Time & Attendance Features New Operational Enhancements i. Insert & Substitute ii. Adding all Open Checks iii. Open Drawer on Zero Balance iv. Allow Error Correct/Void on Selectable Items v. Print Receipts to Kitchen vi. Print Total Tax on Receipts vii. New Discount Features viii. Preparation Items Printing on Receipt & Reports ix. Enforced Secret Number x. Additional Bottle Links xi. Pull Down Group Follows Items Status QT-6600 Program Guide Addendum 6/17/2011 68 69 – 73 74 75 76 77 78 79 80 81 – 82 83 3 New Features QT-6600 Program Guide Addendum 6/17/2011 4 I - Drive Thru The QT-6600 has drive thru functionality to accommodate quick service operations that have a drive up, order taking facility. The QT-6600 offers the ability for an order to be placed and stored at a remote terminal and update instantaneously the re-designed drive thru screen at another terminal. Starting below are the programming steps, screen shots and operations involved to utilize the drive-thru feature. 1) PGM 5/Memory Allocation/Daily & PGM, since the drive thru feature utilizes the guest check file the number of Check Tracking Tables and items/tables need to be set to accommodate the number of outstanding orders at any one time. 2) Depress the ESC key twice and go to PGM 3/Machine Features/ Option #24 Check Window. And the following window will appear. Screen #1 Screen #3 QT-6600 Program Guide Addendum 6/17/2011 Screen #2 Screen #4 5 3) Select the 1st option “Select Check/Table Number” (this is what is called the Dynamic Check Window), this will take it to Screen #2 4) On Screen #2 is the option to change the descriptor of the Check Window (this descriptor appears at the top of the check window screen) by hitting the YES key the Qwerty keyboard will appear 5) After changing the descriptor hit the PAGE DOWN key to highlight the YES appearing on the bottom of the screen and hit the YES key which will take you to Screen #3. 6) CHK# Range option is highlighted, hit YES for this option which will display Screen #4. 7) On the CHK # Range screen program a starting and ending check number range to be used for the drive-thru orders (please note the range you set, this range has to be programmed in another area later. Also, a common mistake made is not hitting YES at the bottom of the screen, ESC is hit to get out of the screen prematurely). 8) When you hit the YES key at the bottom of the check range screen the QT-6600 will return to the “Select Check/Table Number” screen. 9) Highlight the Key Shape option and hit YES. 10) Select/touch the large shaped square button at the bottom, once touched it will return you to the “Select Check/Table Number” screen, hit the ESC twice to return to the Machine Feature screen. QT-6600 Program Guide Addendum 6/17/2011 6 11) At the Machine Features menu select option #5 General Features 12) On General Features select Option # 15 Check Tracking as seen below: 13) The Store/Recall Start & End Range must be programmed the same as the check range in the Check Window programming above. 14) Once the Store/Recall range has been programmed hit the END key to bring the cursor to the bottom of the Check Tracking screen. 15) “Automatically Recall DriveThru” when answered Yes will automatically recall the next drive thru order in the queue into the transaction area after the previous order was finalized. 16) Depress the ESC key three (3) times to return to the PGM 3 selection screen, at this screen select Option #2 CLERK to go to clerk programming. QT-6600 Program Guide Addendum 6/17/2011 7 17) There is two (2) programming items that have to be done for the clerks operating the payment/pickup terminal. a. In the Clerk feature option, select the clerk(s) operating the payment/pickup terminal and answer YES to the option “Allow clerk to open check no. belonging to another clerk” b. Finally go to Option #2 on the Operation menu “Menu Shift/2nd@” and make sure the “Check Window Default Menu” is set to zero (0). 18) Last programming step is in PGM 4/Keyboard/Key Assign and assign a Store function key (function #130) to the keyboard QT-6600 Program Guide Addendum 6/17/2011 8 Drive-Thru Operation In a drive thru operation generally there will be at least two (2) terminals; the order processing terminal and the payment/pickup terminal. Transactions performed on the order terminal are finalized using the STORE key. Once an order is STORED on the order terminal it will automatically appear on the payment/pickup terminal. Below is a visual how transactions will be operating (NOTE: It is highly recommended that the payment/pickup terminal be the Guest Check Master in the system.) Transaction #1 Items were entered on the order entry terminal and finalized on the STORE key (which is has a key top descriptor of “Drive Thru Store” in the yellow circle. The order number assigned to the transaction by the terminal is “1”. QT-6600 Program Guide Addendum 6/17/2011 9 Transaction #2 Transaction #3 QT-6600 Program Guide Addendum 6/17/2011 10 On the payment/pickup terminal the screen will appear as follows: The three (3) previous orders entered will appear on the payment/pickup terminal’s display as above. The circled Check No. (which can be changed to Car No. or any descriptor the customer feels comfortable with) is the number generated when the STORE key was depressed to complete the order. By touching the desired order box will move that transaction into the active registration area for modification or payment. QT-6600 Program Guide Addendum 6/17/2011 11 DRIVE THRU NOTES: QT-6600 Program Guide Addendum 6/17/2011 12 1) There is option in General Features that will automatically move a drive thru transaction in the registration area once the previous transaction has been finalized. PGM 3/Machine Features/General Features/Chk Tracking, hit the END and the last option “Automatically Recall DriveThru” will automatically recall the next drive thru order. 2) If an operator accidentally presses the incorrect transaction in the drive thru window, simply touch the correct transaction and it will move it to the registration screen and return the other back in the order in which it was entered. 3) Items in blue are the modifiers 4) Up to four (4) orders in a screen and up to two (2) screens. Orders not appearing on the two (2) screens are in a queue and will move to the screens as previous orders are finalized. 5) An order 14 items or more will go to a different format on the screen and only two (2) orders will appear at a time as seen below: 6) The time circled in RED indicates how long the order has been outstanding from the time of depressing the STORE key on the order taking terminal. QT-6600 Program Guide Addendum 6/17/2011 13 II Speed of Service Time The speed of service works in conjunction with the drive thru feature. This feature tracks the time a transaction is stored until the time the customer receives their order. The report associated with this feature allows time ranges to be programmed (in seconds and minutes) that will report how many transactions from start to finish were in the different time ranges that represent the time of service on transactions. The purpose is to watch and track the performance of drive thru orders from the time of entry to payment. The following will outline the programming and operation of this feature. 1) PGM 5/Memory Allocation/Daily & Pgm, hit the END key to move to the bottom on this screen. 2) Highlight the Serve Time and enter the number of time intervals to track on the Speed of Service report (max. of 20). Depress the ESC twice to return to the PGM 5 menu. 3) Go to PGM 4/Keyboard/Key Assign, depress the END key and put function key END SERV (end service, function code #271) on the keyboard. This key is used to terminate the transaction clock running on a drive thru order. Once the order handed to the customer the operator depresses this key that then calculates the time of service and updates the report. Depress the ESC twice to return to the PGM 4 menu. QT-6600 Program Guide Addendum 6/17/2011 14 4) Go to PGM 3/Machine Features/General Features/Hourly Sales 5) The intervals and start times on the top half of the screen are the normal hourly intervals for hourly report. The second half of the screen concerns the Time of Service report. An explain of each field and the programming is below: a. Serve time for Chk Fin – This option is when using the Store/Recall feature to b. c. d. e. f. g. order at one terminal and recall and pay at another terminal. Serve time for Std Fin – This option is when a normal cash transaction operation is used with the drive-thru operation. Serve time Interval (Hours) – Enter the hourly interval to track the Time of Service information. For example, if the desired interval is every hour then enter “1”. Serve time Interval (Minutes) – If the desired time period to track the Time of Service is in minutes then enter the minute interval (15 minute increments). Serve time Start Time (Hour) – Enter the starting time of the day to track the Serve Time. Serve time Start Time (Minute) – If the customer wants to define the actual minutes along with the hour to start tracking the Time of Service enter the minutes (15 minute increments). Serve time max. minutes – This field calculates the range in which to report the number of completed transactions in the Time of Service report. There is a calculation that needs to be done in order for the correct ranges to be established. Below is the parameters for the calculation: i. Maximum number of ranges per time clock interval (QT-6600 time clock) is 20. ii. Each of these 20 intervals are divided up into 60 second portions iii. An example of a customer who wants to track the Time of Service every 30 seconds the entry in this field would be “10” (20 (max. intervals) divided by/10 = 2, then divide “2” into 60 and this = the desired “30 seconds”. Another example; if “15” were entered – 20 divided by 15 = 1.33, then divide 1.33 into 60 and this equal “45” (45 second intervals). One more example “40” was entered then in this situation the 20 would be divided into this number which would equal “2” but in this case you multiple this “2” into the “60” and get “120” which means the interval will be every 2 minutes. QT-6600 Program Guide Addendum 6/17/2011 15 6) As each drive thru order is finalized the operator must depress the END of SERVICE key to terminate the clock for the finalized transaction. 7) The depression of the END of SERVICE key can be optional or compulsory. By default it is optional, to make it compulsory go to PGM 3/Machine Features/General Features/Machine Control 1 8) Hitting the END key will bring you to the bottom of the file, answer YES to “Require END SERVICE key” to make this key compulsory. This option will not allow another transaction to be finalized until the key is depressed. 9) Not hitting the END SERVICE key will result in the speed of service time for that transaction not to be calculated if the above compulsion has not been selected. 10) At any time the Serve Time report can be taken in X, Z, Consolidation and Periodic reports. To generate the report following the steps below: a. Depress the MODE key followed by the X/Z key b. Select the desired period report below: QT-6600 Program Guide Addendum 6/17/2011 16 Hourly range programmed Service time ranges Number of transactions in each range Time of Service Notes: 1) 2) On the report above based on the numeric input in the “Service Time Max Minutes” it is tracking End of Service transaction every 30 seconds. The ‘ denotes minutes. Do not use compulsory check/table tracking on the operator finalizing the drive thru orders. QT-6600 Program Guide Addendum 6/17/2011 17 III AUTO GRATUITY The QT-6600 now has the ability to automatically add a Tip to a guest check based on the number of covers. The tip key is programmed with the number of covers used to trigger the Tip. When programmed, a Tip amount will automatically be added to the guest check each time it is serviced or printed. To program the automatic tip calculation, follow the steps below. 1) Go to PGM 4/Keyboard/Key Assign and place a Tip key (function #15) on the keyboard. Depress the ESC twice to return to the PGM 4 menu. 2) Go to PGM3/ Machine Features/General Features/Machine Control 4 and highlight the “Auto gratuity tip key” and enter memory location of Tip key in the Free Function file or just touch the Tip key (Note – the TIP key must be in a record less than 99 in the free function file) 3) In PGM 3/Key Features/Free Function hitting the TIP key on the keyboard will show what record # the tip key is occupying. Using the Right Arrow key highlight the numerical string to the right of the tip key and hitting YES will display the Tip key status. Enter the Cover number required for the Auto Gratuity. Also, this record # would be entered into the “Auto Gratuity tip key” field in Machine Control 4. QT-6600 Program Guide Addendum 6/17/2011 18 IV Hold & Fire The Hold & Fire feature allows a server to enter items on a guest check and delay the printing of items to the kitchen until the desired time after the check has been serviced. Through the use of a new function key (function code #270) called Hold/Fire items can be held from being sent to the kitchen. At the desired time the entire check or selected items can be fired to the kitchen. The steps below will detail the setup and operation of the Hold & Fire feature. 1) Go to PGM 4 and assign at least two (2) Hold/Fire keys on the keyboard one for Holding items and another to Fire items (you can have more than 1 Fire key, each key can Fire a different group of item, such as Appetizers, Entrees and Desserts as shown below:). 2) Depress the ESC key twice to return to the PGM 4 menu 3) In PGM 3/Key Features/Free Function, as the screens will show below, hitting each Hold & Fire key on the keyboard will show what record # the key is occupying. Using the Right Arrow key highlight the numerical string to the right of the key and hitting the YES will display the key’s status. 4) The Hold key programming fields are: a. Descriptor – the name can be changed for reference purposes b. Color Link Number – is used to color items that are on hold within a guest check. The number in the field above is from the Windows color chart and the 193 denote the color RED. In this case when a guest check is recalled, items that are in a RED color notifies/alerts the server that they are on HOLD and have not been sent to the kitchen. QT-6600 Program Guide Addendum 6/17/2011 19 c. Hold & Fire from Lowest Order Character – this field is used when the key is a Fire key. The Hold key will have No in this field. d. Order Character Link – This will be used on the Fire key and will be discussed below. On the Hold key leave at zero (0). e. Hold & Fire Function Selection – Highlighting this field will display a selection window with Hold and Fire options. Select the Hold option. 5) The Fire key programming fields are: a. Descriptor – the name can be changed for reference purposes b. Color Link Number – is used for the Hold functionality discussed above. c. Hold & Fire from Lowest Order Character – based on the Order Character link of the items on Hold, when this Fire key is depressed the items with the lowest Order Character number are printed first followed by the higher numbered Order Character items. This can be viewed as a priority printing to the kitchen. Items that take longer to cook or prepare can have a lower Order Character Link number so that they are always printing first in the kitchen. This field would be used if only one (1) Fire key is being used. If you are using multiple Fire keys, as mentioned above on assigning keys to keyboard then leave this field as No. The next field will be used when multiple Fire keys are deployed. d. Order Character Link – would be used when multiple Fire keys are deployed to represent groups of like items to fire to the kitchen. On the previous page an example of Fire keys was given, Fire Appetizer/Fire Entrée/Fire Sandwich. On each of these keys this field was programmed with the Order Character number that all the items were programmed with. So all the Appetizer items were programmed with a “1” in their Order Character field, Entrees items had a “3” and Sandwich items a “2”. Each of those corresponding Fire keys had those numbers. An explanation of the Order Character feature will be mention below for those of you that are not familiar with the feature. e. Hold & Fire Function Selection – Highlighting this field will display a selection window with Hold and Fire options. Select the Fire option. Order Character Link The Casio’s have had this feature for many years starting with the QT-2000. This feature has multi-purpose functionality; priority printing of items to kitchen printers, grouping of like items to print together to the kitchen with a header title (appetizers, dessert, pasta, entrée etc…) or could represent different kitchen printers in a system with the Order Character descriptor being the name of the printer (Hot, Cold, Salad printer, the reason for this is if a printer goes down and you set the backup printer the Order Character name prints first followed by the items – it allows the restaurant to identify quickly what printer was down). The only programming on the Order Character themselves is assigning a name in PGM 2/Char & Message under option #3 Order Char Link (shown below). QT-6600 Program Guide Addendum 6/17/2011 20 To link an item to an Order Character Link go to PGM 3/Key Features/PLU. Select the desired PLU, move to just below the last Order Print field (Order Print #16), highlight the Order Char Link field, depress YES and select the desired Order Character Link. 6) The last item required in the Hold & Fire functionality is allowing servers to use the keys. Going to PGM 3/Clerk/Operations/Clerk Control and at the bottom of the screen answer and Yes to “Use Hold & Fire” QT-6600 Program Guide Addendum 6/17/2011 21 6) The Hold & Fire operation will work as follows: a. Open a guest check b. At any time after or before an item is entered the Hold button can be depressed to hold items. c. The Hold button acts as a toggle, any item entered after the Hold key is depressed will be held. If the Hold key is depressed again it toggles the hold feature off so any item entered after that second hold key depression will not be held. d. If a previously entered item was not held originally, going back, highlighting the item and hitting the Hold key will hold the item before the order is serviced. e. Hit New Balance when the transaction is complete and the items that were held will not be sent to the kitchen. f. Recall the guest check and the items that were held will be in the color selected and programmed into the Hold key. g. Depress the Fire or corresponding Fire key to fire the desired items to the kitchen. Once the Fire key is depressed the QT-6600 will automatically new balance the guest check. NOTE: The Hold & Fire operation is strictly a manual operation. There is no timed operation or automatic operation for the Hold & Fire. QT-6600 Program Guide Addendum 6/17/2011 22 V Enhanced Mix & Match Discounting A second Mix & Match file has been added offering additional functionality not found on the standard Mix & Match. This section will discuss the setup, program options and operations of this new file. 1) PGM 5/Memory Allocation/Daily & PGM, hit the END key to go to the bottom of the file, highlight the Enhanced Mix/Match line and allocate the desired number of records. 2) Depress the ESC key twice to return to the PGM 5 menu 3) Go to PGM 3 by depressing the MODE key and select the PGM 3 button to the left or enter 3 and hit the Subtotal key. 4) Select Machine Features/Enhance Mix/Match (option #36) and select the desired record to program QT-6600 Program Guide Addendum 6/17/2011 23 a. Enter a descriptor for the Enhanced Mix & Match you are setting up b. Type – Highlighting the line and depressing YES will display the various Mix & Match options as seen below. 1. Coupon – If the MM being programmed requires a coupon number entry, select this option. This assumes the customer will hand the operator at some point in the transaction a coupon with a number on it. This coupon number is entered at the conclusion of the transaction into the Coupon# key. Also, each type you select will determine what program options will appear on the screen. Selecting COUPON the following screen will appear: i. ii. iii. Amount – Enter the value of the coupon being subtracted from the transaction Random Code for Coupon – Enter up to a 4-digit number that represents the coupon Price Breakpoint – Whatever dollar amount is entered (in this example $1.00) in this field, when the transaction exceeds this amount a printed coupon receipt is automatically printed at the finalization of the transaction as seen below: The customer can use this coupon to apply to a future transaction by the operator scanning the price encoded bar code below. QT-6600 Program Guide Addendum 6/17/2011 24 2. Free Item – This selection allows a value of an item to be discounted from the transaction. Selecting Free Item the following screen will appear: i. ii. iii. iv. v. vi. Type – By depressing Yes the selection window will appear, select Free Item. Number of Discounts – You can specify how times within the same transaction that a Free Item maybe given away each time the required quantity has been met. Target Item – Highlighting this field and hitting YES will display nd the choices for the target item as seen below: PLU, PLU 2 @, Sub-department or Scanning PLU. Qty – Enter the quantity required of the target in order for the discount to be applied. Enable Record – This is a Yes or No selection field whether or not this M&M record is active or not. Free Item – As with the target item field above, depressing the Yes key on this field will display the selections (without subdepartment as a choice). Hitting Yes on your selection will display that file. Select the item that will be treated as the “Free Item” from the file. Upon Subtotal depression at the end of the transaction the price of this item will be subtracted from the total and the name of the M&M, not the item, will print. QT-6600 Program Guide Addendum 6/17/2011 25 3. Cheapest Free – This option will discount the price of the least expensive item upon Subtotal depression. The screen selections will appear the same as the Free Item option discussed on the previous page. i. ii. iii. iv. Number of Discounts – You can specify how times within the same transaction that the price of the Cheapest Item will be subtracted each time the required quantity has been met. Target Item – Highlighting this field and hitting YES will display the only choice for the target item which is Sub-department. Items linked to this sub-department would qualify for this M&M. Qty – Enter the quantity required of the target in order for the discount to be applied. Enable Record – This is a Yes or No selection field whether or not this M&M record is active or not. QT-6600 Program Guide Addendum 6/17/2011 26 4. Set Price – This option allows a set price to be charged when a combination of items, which are defined in this record, are entered. For example, if a cheeseburger is $3.00, medium fries $2.00 and a medium drink is $0.99. The combination of these items comes to $5.99. In the Amount/Rate field 5.00 is entered. Any combination of those items being entered, the QT will subtract $0.99 (the difference between the transaction total - $5.99 and the Set Price discount of $5.00 = $0.99) from the transaction total upon subtotal depression. Below is the Set Price programming screen: v. vi. vii. viii. ix. x. xi. xii. Amount/Rate – Enter the fixed price that will be charged for the items listed below. Taxable Status – Select the tax status of the discount being charged. Number of Discounts – You can specify how times within the same transaction that the price difference of the Set Price and combination of selected items will be subtracted each time the required quantity has been met. Target Item – Highlighting this field and hitting YES will display the only choice for the target item which is Sub-department. Item linked to this sub-department would qualify for this M&M. Qty – Enter the quantity required of the target in order for the discount to be applied. Combo Itm 1~5 – Select any items that are required with the Target Item in an order for the discount to applied to the transaction. Qty – Enter the required quantity of each Combo Item. Enable Record – This is a Yes or No selection field whether or not this M&M record is active or not. When a transaction is entered with Target item, Combo Items and the quantities, at the conclusion of the transaction upon hitting subtotal the QT-6600 will calculate the discount. The machine will calculate the total of the individual priced items and compared that total to the set price. If the total of the individually priced items is greater than the Set Price Mix & Match price then the difference is subtracted from the transaction. If the total of the individually priced items is less than no discount is applied. QT-6600 Program Guide Addendum 6/17/2011 27 In the example below, the total of the Chicken Strips, Cheeseburger and Ice Cream is $13.45, the Set Priced discount above was programmed for $6.99, the difference is $6.46 that is applied to the transaction as a discount. QT-6600 Program Guide Addendum 6/17/2011 28 5. Stepping Qty Disc – This discount looks at the quantity purchased of the target item to determine the discount to be applied. Stepping means that you setup a threshold of quantities of an item and each of those thresholds has a different discount amount with it. i. ii. Descriptor – Enter the descriptor of the discount Type – Select Stepping Qty Disc from the selection that appears when Yes is depressed as shown below: iii. iv. Taxable Status – If the discount is to be taxable, select the tax or taxes that will be applied with this discount from a selection that appears when Yes is depressed on this field. Target Item – Depressing Yes when the cursor is in this field will display the following choices: QT-6600 Program Guide Addendum 6/17/2011 29 v. vi. vii. In the example above, PLU was selected as the desired target. When PLU is selected it will display the PLU file and a particular PLU item needs to be selected. In this example the selected PLU item is Cheeseburger. Qty – This is the first quantity threshold for a discount to be applied towards the target item when it is in a transaction. In the example above “2” is entered as the quantity threshold. Example #1 below shows the Stepping Discount for two (2) Cheeseburgers being applied upon Subtotal depression. Price Breakpoint - The price break point for two (2) Cheeseburgers is $10.00. The Cheeseburger price is $5.25 so when someone purchases two for $10.50, they will be charged $10.00 which translates to a $0.50 savings. QTY & Price Breakpoints – There four (4) additional quantity thresholds and breakpoints for the same target item. In the example above, the second threshold has a QTY of “3” and the price breakpoints point as $14.50. This means if three (3) cheeseburgers were purchased the customer would pay $14.50 rather than $15.75 at the single cheeseburger price, so a savings of $1.25. Refer to Examples 2 & 3 below: Example #1 QT-6600 Program Guide Addendum 6/17/2011 Example # 2 Example # 3 30 V Age Verification The age verification feature provides the operator a reminder to check the age of the customer on certain items that age sensitive to purchase (alcohol & tobacco). This feature is available on departments, PLU’s and scanning PLU’s. Below are the steps required to setup the age verification. 1) PGM 5/ Memory Allocation/ Daily & PGM, two (2) files need to be allocated; Age Verification and Additional department program. Age verification must have a minimum of 3 allocated. The additional department needs to be the same as the number of departments allocated earlier ( no matter what is entered in this field it will automatically set the number of departments allocated above). 2) PGM 2/ Char & Message/ Age verification – this option you program the messages to appear when the operator rings up a age sensitive item. A message be programmed for each type of age bracket as the example shows below: QT-6600 Program Guide Addendum 6/17/2011 31 3) PGM 3/ Key Features/ Department – set the various departments with the age required to purchase a age sensitive item. Both PLU’s and scanning items look at the age field on the department that they are linked to prompt the operator to check the customer’s age. For example, on the alcohol/beer/cocktail departments you would set the Minimum age for product field at “21’ as shown below: 4) Last step is to link age sensitive items to the department that has the proper age programmed in the minimum age field. Once the age sensitive items are linked to the proper departments then the following prompt will appear if one of those items is sold. The age sensitive item will trigger the prompt window that forces the operator to select one of the messages before the item is sold. If the first prompt selected was the higher age then the prompt will not appear again in the transaction. If the lower age prompt was selected first an item requiring a higher age limit is sold then the prompt window will appear again to select the higher age. QT-6600 Program Guide Addendum 6/17/2011 32 New Reporting IPL version 1.20.XX has added some new reports that are designed for Quick Service requirements. The pages following will detail the report, memory allocation, programming and operations. These reports compliment the powerful features found in the QT-6600. The new reports found in the 1.20.07 include: 1) 2) 3) 4) 5) Product Mix Product Projection Product Comparison Food Cost/Waste Count Piece Count QT-6600 Program Guide Addendum 6/17/2011 33 New Reporting Product Mix Report 1) There are no new files that need to be allocated. The Product Mix report uses the Hourly Product File for reporting. Programming for this report remains the same, the Time Zone programming (option #14 in Machine features) establishes the hourly ranges and Hourly/Item Link (option #16 Machine Features) is selecting what totals are to be tracked during those time periods. What has changed is the print format of the report. Product Mix Format Hourly Product Format Hourly Product Format – This format will print by time period and all the items linked to that period. This report highlights the time period and what sold during that period. Product Mix Format – This format will print by item what was sold in the various time periods. This report highlights the item and when it was sold throughout the day. QT-6600 Program Guide Addendum 6/17/2011 34 Product Mix Report Programming 1. The programming for the Product Mix report are using the same files that pertain to the Time Periods and Hourly Item link. Three files are used (021 – Hourly Item, 031 – Hourly Item link and 800 – Time Zone) and are allocated in the Daily and PGM option found PGM 5 – Memory Allocation. Time Zone – enter the number of time zones you want to track during the day Hourly Production – enter the number of items/totalizers you want to track (max. of 20 per time zone) 2. Once the two (2) files above are allocated then they need to be programmed in PGM 3/Machine Features. 3. The various time zones and their intervals are programmed in the Time Period option. 4. The Hourly/Item Link is used to specify what items\groups\departments and totalizers you want to track. Programming Time Periods Program items/group/department/totalizers to be tracked by time period (max. 20 per period) QT-6600 Program Guide Addendum 6/17/2011 35 Product Mix Report Programming 5. To change the format from the standard Hourly Item to the Product Mix format go to PGM 3/Machine Features/General Features/Report Control 2 6. Page down to the field stating “Product Mix Format” and answer YES. QT-6600 Program Guide Addendum 6/17/2011 36 Product Mix Report 1. The Product Mix report is available X, Z, Periodic and the consolidation/collection. 2. X/Z or Inline mode, select the desired reporting period, go to “Others” and next to “Hourly Product”. QT-6600 Program Guide Addendum 6/17/2011 37 New Reporting Product Projection Report The product projection report provides a four (4) week history and an average of the items, groups, departments and totalizers programmed in the Hourly/Item link file. Each weekly bucket is updated after the Hourly Product report has been reset seven (7) times (representing the 7 days in a week). After each set of seven day resets the totals move into the following week. The average is calculated based on the four (4) week history. QT-6600 Program Guide Addendum 6/17/2011 38 Reporting -Product Projection Item, department and/or group Every 7 resets of the Hourly Product Report Time Zones The Product projection report uses the same allocation in PGM 5 as the Product Mix Report. The time intervals in the Projection report are also programmed the same as the Product Mix report. Time zone intervals can be as small as 15 minute intervals and up to 24 hours (whole day). Once the intervals are established then selecting what totalizers are to be tracked (maximum of 20 per interval) is done in PGM 3/Machine Features/Hourly Item link option. Different totalizers can be tracked in the various intervals. For example, lunch related items can be tracked during the lunch time intervals and then dinner items tracked during the dinner time intervals. QT-6600 Program Guide Addendum 6/17/2011 39 Product Projection Report 1. The Product Projection report is available only in X and X consolidation/collection. 2. X/Z or Inline mode, select the desired reporting period, go to “Others” and next to “Hourly Product”. QT-6600 Program Guide Addendum 6/17/2011 40 New Reporting Product Comparison Report The Product Comparison report like the Product Mix and Product Projection reports uses the same Memory Allocation settings in PGM 5, the same Time periods and Hourly Product Link programmed in PGM 3/Machine Features. It will break down by time period and totalizer on what was sold today and the 4 – week average (from the Product Projection report). This report gives a comparison of today’s sales of an item/department/group against the 4-week average. 1. The Product Comparison report is available only in X and X consolidation/collection. 2. X/Z or Inline mode, select the desired reporting period, go to “Others” and next to “Hourly Product”. QT-6600 Program Guide Addendum 6/17/2011 41 QT-6600 Program Guide Addendum 6/17/2011 42 New Reporting Food Cost/Waste Report This is not only a new report but also a new program feature on the QT-6600. This feature allows two (2) options; the ability to input a general food cost on an item (this is not a recipe cost the QT-6600 calculates and is completely separate of the recipe file that will be discussed later but a general amount the end user calculates). You also have the ability to track waste by an item through a waste key. To enable the FOOD COST feature on PLU’s follow the steps below: 1) PGM 3/Machine Features/General Features/Report Control 2 2) Depress the PAGE DOWN key 3 times 3) The line “HALO is FOOD COST”, answer Yes (screen shown below) 4) Once this line is answered as YES then the High Amount limit/Cost field in PLU programming is used to input the food cost of that particular item (as shown below) QT-6600 Program Guide Addendum 6/17/2011 43 5) When the PLU report is printed, the Food Cost, Total Food Cost and Profit margin fields will print under each PLU as shown below: Food Cost entered in PLU HALO field programming Total Food Cost Item Profit Margin QT-6600 Program Guide Addendum 6/17/2011 44 To enable the WASTE feature on the PLU’s you go to the same area in programming as you did for food cost. 1) PGM 3/Machine Features/General Features/Report Control 2 2) Depress the PAGE DOWN key 3 times 3) The line “USE WASTE TOTALIZER”, answer Yes (screen shown below) 4) Next, go to PGM 4 and assign function code # 36 (CPN2/Waste) to a key on the keyboard (this key will be used to input a waste quantity for a PLU) 5) The WASTE operation is performed in REG Mode a. Enter the amount of items that were wasted b. Depress the WASTE key c. Depress the item being wasted 6) On the PLU report the quantity wasted will print by item as seen below: Waste Quantity QT-6600 Program Guide Addendum 6/17/2011 45 New Reporting Piece/Head Count Report This is not only a new report but also a new program feature on the QT-6600. The QT-6600 Department Stock feature has been enhanced to allow Piece Counts or Head Counts by Department. In a Piece Count System, PLU’s add to a count of products for a specific Department. Each PLU is programmed with a different Unit Stock value that will add the quantity to the Department Piece Count instead of deducting the amount from the Department Stock. This feature is typically used in a Fast Food Chicken application where the number of chicken pieces or full chickens are counted for inventory purposes. There is a new field in the Department for Head Count. The department report will show Pieces and Heads sold. To set the Piece/Head count reporting follow the steps below: 1) PGM 3/Machine Features/General Features/Machine Control 1 2) Depress the PAGE DOWN key twice and locate the two (2) options “Use Dept Disc Area for Stock” and “Use Piece Count System” as seen below: 3) Answer Yes to both fields and hit the ESC key (3) three times to return to the PGM 3 screen 4) Next, items requiring the piece/head count control need to be programmed with their respective “Number of Pieces” 5) PGM 3/Key Features/PLU QT-6600 Program Guide Addendum 6/17/2011 46 6) Select the desired PLU that requires the piece count control and depress the PAGE DOWN key twice and the screen below will display the following: 7) The “Unit Stock\# of Pcs” is where you input the number of pieces this item contains a. For example, if this is a 5pc Chicken Select meal then 5 would be entered in this field so that 5 pieces of chicken would increment as being sold. b. For example, a 12pc Chicken Bucket PLU would 12 entered in this field 8) Since the piece/head count tracking is being done by the department totalizer, the item that you are incrementing piece count for inventory purposes must be linked to the department tracking the piece and head counts 9) Depress the HOME key to return to the top of the PLU record you are programming and highlight the “Dept Link” field, hit YES and select the proper department from the list that appears. QT-6600 Program Guide Addendum 6/17/2011 47 10) Once the Piece Count department has been selected depress the ESC twice to return to the Key Feature menu QT-6600 Program Guide Addendum 6/17/2011 48 11) At the Key Feature menu: a. Select the department option b. Locate and select the department tracking the chicken piece/head count c. Depress the END key to bring you to the last line in that department programming which is “Head Unit Qty” d. Enter the number of pieces that make up a head count (when dealing with chicken, normally eight (8) pieces make up a head; 2breasts, 2-legs, 2-thighs & 2-wings) 12) Once these program steps are done, if you go to REG Mode and ring up this chicken item and then print a department report you will have a report looking similar to the department report below: Number of pieces sold (Chicken Strips sold) QT-6600 Program Guide Addendum 6/17/2011 Number of heads sold (based on 8 pieces = 1head, 6 pieces = 75% of 1 head) 49 New Reporting Ingredient/Recipe Feature & Reporting These features were added to provide restaurant owners more detailed inventory control (ingredients) and cost control (recipes). Two (2) new files were created, File 067 is the Ingredient file. In this file all the ingredients the restaurant owners desires to track in a recipe are entered. Ingredients will be used to build a recipe, items such as; hamburger patties, buns, tomato’s, chicken filets, fish filets, cheese, peppers, onions etc….. These ingredients are also monitored/tracked for inventory control. The second new file created is File 767, the Recipe file. This file allows you to build a recipe based on the ingredients previously entered and provides the restaurant owner detailed inventory tracking and food cost control. Both of these new features have various reports associated with them that provide costing, detailed inventory and confirmation. This section will detail the setup, input of data, reporting and program confirmation. 1) PGM 5/Memory Allocation/ Daily & PGM 2) Depress the END key to bring the screen to the end of the Daily & PGM menu 3) Highlight the Recipe line and input the number of Recipes to be tracked followed by the Yes key 4) Highlight the Ingredient line and input the number of ingredients to be tracked (these are items used in Recipes and items to be inventoried). QT-6600 Program Guide Addendum 6/17/2011 50 5) Depress the ESC key once to return to the PGM 5 screen, if the install is more than 1 terminal and you are consolidating reports go to Periodic & Work and answer Yes to the bottom Consolidation & Work line (this will allow you to consolidate the Ingredient Report at the end of day). 6) Depress the ESC twice to return to the PGM 5 screen 7) Go to PGM 3/Machine Features/General Features/Machine Control 1 and hit the End key to get to the end of this option screen. 8) Highlight the Ingredient System line and depress YES and depress the ESC key twice to return go to the Machine Features menu 9) Depress the End key to move to the end of the Machine Feature menu QT-6600 Program Guide Addendum 6/17/2011 51 Ingredient Programming & Setup 1) PGM 3/Machine Features, depress the End key to move to the end of the Machine Feature menu 2) Highlight the Ingredient option and depress Yes 3) Select the desired ingredient or next blank record and hit Yes QT-6600 Program Guide Addendum 6/17/2011 52 Descriptor – Ingredient description, up to 24 characters. Unit Case (Packs/Case) – This field represents when ingredient stock item is received how many cases/packs are in the receiving case. For example in the case of the 8” Sub Rolls, it is received as a box with 6 plastic bags in that box that contain the sub rolls. Unit Pack (Units/Packs) – This field you specify based on the above field (if it applies) how many items or packs are in the sub-packing that came in the original box. In the case of the buns, we received the buns in a box, in that box the buns are contained in six (6) plastic bags. What this field requires is how many buns in a plastic bag? It was specified that there eight (8) 8” sub rolls in a bag. Unit Qty – Each one of those units in the pack, Is it broken down any further to be used in a recipe? For example, if this ingredient was a tomato, it could be determined that from a single tomato that we would get 5 slices so 5 would be entered. In the case of the 8” sub-roll it is used “as it” and not broken down. Case Cost – Enter the purchase price of the case or unit received. Unit Cost – Based on the information entered a unit cost will calculated. This unit cost will be used in calculating a recipe cost when you specify how much of this ingredient is used in a recipe. QT-6600 Program Guide Addendum 6/17/2011 53 Ingredient Stock Once the ingredient items have been programmed you need to build/receive stock for each of the items. This section discuss how to input the stock on ingredient items so that when you build your recipes, link them to PLU’s and sell the PLU, the stock can be updated. 1) Depress the MODE key and go to Manager Mode 2) Depress the END key to go to the end of the Manager Mode screen 3) Highlight the Ingredient Maintenance option and depress Yes QT-6600 Program Guide Addendum 6/17/2011 54 4) Entry Type: Replace or Add a. Replace = to replace/change a stock quantity already entered b. Add = add to an existing quantity entered 5) Make your desired selection by hitting the YES or NO key Screen #1 6) There are three (3) ways inventory can be entered a. Case – (Screen #1) This is the measurement in how you receive the ingredient into the restaurant. In the example used in ingredient programming “8” Sub Roll”, it was received by the case. In the case was six (6) plastic bags and inside those bags were eight (8) sub rolls. When an entry is made in the “CASE” column it looks to that ingredient record to see the break down of units in packages. How does 3 cases become 144.000 TL Qty? Three cases translates to 6 plastic bags per case (a total of 18 bags) which translates to 8 Sub Rolls per bag (a total of 144.000 - 8” Sub Rolls). b. Pack – (Screen #2) – This is the measurement that is inside your original receiving package, in the example of the Sub Rolls it would be the plastic bags. Depending on how the restaurateur decides to keep inventory this screen allows that flexibility. Inventory can be tracked by the receiving package or by the sub-packaging. In Screen #2 on the next page, if 6 packs were entered it meant that 48 Sub Rolls were in stock (8 rolls per pack). QT-6600 Program Guide Addendum 6/17/2011 55 Screen #2 c. Unit – (Screen #3) This represents the individual ingredient, in our example a single 8” Sub Roll. Again, this provides flexible for the restaurateur to enter inventory. In the example below if 6 were entered into the Unit column it means that there are 6 individual Sub Rolls in stock. Screen #3 QT-6600 Program Guide Addendum 6/17/2011 56 7) Ingredient maintenance field descriptions: a. Begin – When starting out fresh with the ingredient file you would enter the beginning ingredient inventory. After each Physical Inventory period (this depends on the restaurateur, it could be daily or weekly) the ending inventory becomes the Begin stock for the next period. b. Receive – Between physical inventory operations any stock received would be entered into this field. c. TR-IN – This is Transfer-in, this is used if the restaurateur has more than 1 location. Transferring inventory between locations would use this field. d. TR-OUT – The same as above except transferring inventory out of this location to another location. e. Waste – Waste inventory is entered in this field. The waste field amount in PLU reporting is completely separate from this field. f. Phy-Used – Entries in this field are only made when the restaurant performs their routine physical inventory (daily or weekly). There is a sequence involved when doing a physical inventory which is below: i. Enter physical inventory sold for each ingredient ii. Go to X/Z Mode (or Consolidation Mode)/Daily Z/Others and depress the END key and select Ingredient 8) Running this option will generate the Ingredient report (on the next page) and looks as follows: QT-6600 Program Guide Addendum 6/17/2011 57 Case cost Unit cost Beginning Inventory Inventory received Inventory Transferred out Waste Ingredient sold Ending inventory Physically used (input) Ending physical inventory Inventory used Waste cost Theoretical inventory value Physical inventory value entered 9) Field calculations: a. Begin, Received, Tr-Out, Tr-In and Waste were discussed on the previous page b. –Used – this field prints the number of ingredients sold. In the example above; 1 pack and 2 individual units were sold (in the example of 8” sub rolls this means 10 units were sold, 8 in a pack) c. –End – based on the Beginning, received, Transfer In/Out, Wastes and ingredient sold the machine generates this end inventory. The equation is: Begin + Receive – Waste – Used = End Inventory Note: Any Transfer-In amount would be treated as a positive to the inventory count. d. -Phy End – this is the physical inventory used that is entered when the restaurant does the physical inventory count. Physical inventory on hand is not entered, the physical inventory used is entered. So the amount entered is subtracted from the Ending inventory figure e. =Phy End – this figure represents the Physical Inventory subtracting from the Ending inventory: End – Phy Used = Phy End f. Use +/- - This figure represents inventory used this period (however often the restaurant performs a physical inventory), (the Begin inventory is not calculated here since it was carried over from the last physical inventory operation) Receive + Tr-In – Tr-Out - Waste – Sales = Use +/g. Waste Cost – this dollar amount field is based on the number of units entered in the waste field multiplied by the ingredient cost Waste X Ingredient cost = Waste Cost QT-6600 Program Guide Addendum 6/17/2011 58 h. Theoretical Inventory – Based on the machine’s calculated inventory it multiplies the ingredient cost by the inventory amount. End X Ingredient cost = Theoretical Inventory Value i. Phy End Inventory – this is calculated based on what was entered in the Physical Inventory sold field. Phy Used X Ingredient Cost = Phy End Inventory Value j. Variance – this is a percentage and dollar amount difference between what the machine calculated for inventory on hand versus what was entered as far as inventory was used. Theoretical Inventory Value - Phy End Inventory Value = Variance $$$ Variance dollar / Phy End Inventory Value = Variance % Note: Ideally variance percentage and dollar amount should be as close to (0) zero as possible. A minus figure means the machine calculated more inventory sold than what was manually inputted. A positive figure means the machine calculated less sold than was entered manually. QT-6600 Program Guide Addendum 6/17/2011 59 Ingredient Program Confirmation 1) PGM 6/Machine Features/Ingredient Packages per case Units per packages QT-6600 Program Guide Addendum 6/17/2011 60 Recipe Programming The purpose of the recipe file is two fold; 1) To provide detailed stock control through the use of ingredients 2) To provide a food cost based on the ingredients used in a recipe The process of building a recipe requires the ingredient file to be programmed first. Once the ingredient file is programmed then the recipes can be built. A recipe will represent an item that is sold in the restaurant and include all the ingredients that make up that item. When the item is sold the QT-6600 will subtract and keep track of each ingredient. To program a recipe follow the steps below: 1) Go to Program 5/Daily & PGM 2) Depress the END key to go to the bottom of the Daily & PGM screen, highlight the RECIPE line and input the number of recipes to track. 3) Depress the ESC key twice to return to the PGM 5 screen 4) Next go to PGM 3/Machine Features/Option #40 – Recipe 5) Select the next available recipe record number or the desired recipe already programmed as shown on the following page. QT-6600 Program Guide Addendum 6/17/2011 61 6) When selecting an existing recipe the recipe link page will appear a. Descriptor – Depressing Yes will prompt the Qwerty keyboard to enter the name of the recipe (24 characters) b. Link 1 – This is the 1st ingredient selected for the recipe being built. Highlighting this line and depressing YES will display a selection link prompt as shown below: If the desired link is an ingredient then hit the YES key and this will display the ingredient file programmed earlier QT-6600 Program Guide Addendum 6/17/2011 62 Highlight the desired ingredient and depress Yes and this will return you to the recipe screen c. Qty – Enter the amount of the ingredient that would be used in this recipe. The quantity entered could be a whole unit or a fractional amount (pounds and ounces) 7) This step is repeated for each ingredient in the recipe. There can be a maximum of 10 ingredients. There might be situations where more than 10 ingredients would be required. a. The alternative is to build sub-recipes and use these sub-recipes within a recipe. b. A sub-recipe is a list of common ingredients that are used in several recipes. c. Instead of entering those ingredients individually each time they can be programmed into the sub-recipe and the sub-recipe would be linked in the main recipe. d. A sub-recipe is programmed the same way as a normal recipe 8) To link a sub-recipe to a recipe, when YES is depressed on a Link field the selection link prompt appears. 9) Highlighting the Recipe selection and depressing YES will display the recipe file QT-6600 Program Guide Addendum 6/17/2011 63 10) In the recipe file a sub-recipe can be built and denote in the recipe descriptor that it is a sub-recipe. In this case 8” and 12” sub recipe were built since both sized sandwiches use similar ingredients. 11) This sub recipe represents all the ingredients that used any 8” sub and could be used whenever a 8” sub recipe is programmed. 12) Once the recipe file has been built then recipes have to be linked to PLU’s so that when an item is sold the proper ingredients and amounts are subtracted from inventory. 13) Go to PGM 3/Key Features/PLU, select a PLU that is to trigger a recipe, depress the END key to go to the bottom of the PLU record as seen below to highlight the recipe link field. 14) Depressing the YES on this field will recall the recipe file, select the desired recipe and hit YES. 15) Whenever this item is sold it will trigger the ingredients in this recipe and subtracted the quantities from stock. QT-6600 Program Guide Addendum 6/17/2011 64 Recipe Reporting There are two (2) print outs available in PGM 6 that will break down the recipe by ingredient, quantity, individual ingredient cost, total recipe cost, linking PLU, PLU selling price and profit margin percentage. To generate the reports follow the steps below: 1) PGM 6/Machine Features 2) Depress the END key and highlight Option # 35 RECIPE and depress YES 3) A report will print each recipe programmed with the recipe’s ingredient, quantity of ingredients, ingredient cost and the recipe cost as seen below. QT-6600 Program Guide Addendum 6/17/2011 65 4) The selection of Recipe by PLU will break down by PLU the recipe that is linked to it and its’ ingredients, the PLU price, recipe cost and the gross margin. The report looks as follows: QT-6600 Program Guide Addendum 6/17/2011 66 Additional Features & Programming Section QT-6600 Program Guide Addendum 6/17/2011 67 Search Key The functionality of the search key has been expanded to include more than just a PLU name search. The Search key can now be used in programming to search for a particular feature, search for a customer and menu option title. Program Mode Search Since new feature development is an on-going process on the QT-6600 it creates some confusion on where particular program options are located. The search feature is particularly helpful in General Features where many of the new features are added. 1. For example, in PGM 3/Machine Features/General Features 2. Depressing the SEARCH key (function code #246) will prompt the Qwerty keyboard 3. Entering a complete option name or the 1st part of the option name and then hitting the enter key on the Qwerty keyboard will then display all the options with that name on the menu area. 4. Touching any of the options displayed in the menu area will take the machine directly to that option. This search feature can be used in any program menu to find particular menu options. QT-6600 Program Guide Addendum 6/17/2011 68 New Credit/Debit/Gift Options Several new options have been added related to electronic payments. New features such as Multiple Credit Masters, Multiple Gift cards sold, Suggestive Tip and a new receipt feature for credit card tendering. Below each new feature will be discussed. Multiple Credit Card Masters In the past the QT products were limited to only one (1) credit card master in a system. Due to this limit Casio suggestion was only six (6) machines in a system that was performing electronic payments so that a bottleneck of electronic payments would not over load the credit card master. Recent development has now allowed more than one (1) credit card master in a system to eliminate any bottleneck effect. This means that multiple terminals in a system could have a credit card device. To program multiple credit card masters: 1) PGM 3/Machine Features/General Features/Communications 2) Hitting the PAGE DOWN key will display “Is reg Inline Credit Master?” and “Credit Master Terminal #” as seen below: 3) Each machine in the system being designated as a credit master must be set to Yes on “Is reg Inline Credit Master” 4) Other terminals in the system that are not credit masters must be directed to a particular terminal that credit requests will be sent to for processing. In the “Credit Master Terminal #” field enter the terminal # of the credit master that the terminal will be sending the credit requests to. QT-6600 Program Guide Addendum 6/17/2011 69 Suggestive Tip Amount Another feature added to credit card payment process is suggestive tip. The QT6600 provides the input of three (3) suggestive percentages in programming. These programmed percentages in turn will multiply by the credit card total and print three (3) suggestive tip amounts. To program the suggestive tip: 1) PGM 3/Machine Features/General Features/Print Control 2) Depress the PAGE DOWN key three (3) times and the following screen will appear: 3) Input a suggestive tip percentage in each field When a credit card approval receipt is issued these three (3) suggestive tip amounts will print on the customer and store receipts as shown below: QT-6600 Program Guide Addendum 6/17/2011 70 New Credit Receipt Features Two (2) new features have been added in regards to credit card receipts printing. One is an option and the other operates by default. The 1st is a program option, printing a credit card receipt with the receipt switch off. Prior version would not print the customer receipt when the receipt flag was off, only the merchant receipt would print. To allow both receipts to print upon finalizing a credit card go to: 1) PGM 3/Machine Features/General Features/Machine Control 2 2) Depress the PAGE DOWN key three (3) times and the option “ISSUE CREDIT RCPT W/R-SW OFF”, answer Yes as seen below: The 2nd change made related to credit card receipt printing was on a split tendering operation. A customer in a group of other people at a table wants to leave and pay their portion of the check (without splitting it). The guest check is recalled and the customer wants to pay their dollar portion of the check with a credit card. The operator enters the amount being paid, hits the credit card tender, swipes the customer’s card and it is approved. Since there is a remaining balance on the guest check and the other people at the table are not leaving the operator depresses the New Balance key. Prior versions would not print the customer’s credit card receipt, only the store’s copy. Now, both the customer’s and store’s receipts will print automatically. QT-6600 Program Guide Addendum 6/17/2011 71 New Charge Tip Operation in MGR Mode A new operation was designed to make charge tip entries easier. The operation starts in the Managers Mode with a new option called “DAILY CR TIP Settlement”, option #29 as seen below: Selecting this option will result in the QT-6600 extracting all credit card transaction data from the Datacap device and displaying each transaction in the transaction area. The operator enters the tip amount and hits the credit card transaction line that the tip is being applied to. Print Name on Credit Receipt A blast from the past has returned with the ability of printing the customer’s name on the credit card receipt. This option set to Yes will print the card holders name on the credit card receipts. To activate: a. PGM 3/Machine Features/General Features/Print Control QT-6600 Program Guide Addendum 6/17/2011 72 Multiple Gift Card Sold Multiple gift cards sold is a feature allowing an operator to sell/issue multiple gift cards in one (1) transaction. A useful feature, especially around the holidays, when people purchase gift cards for the purpose of a gift giving. Many times customers will purchase multiple gift cards with the same amounts and different amounts and want to be to do it within an existing transaction and outside a transaction. To accommodate this feature the QT-6600 requires a range of PLU’s to be defined as gift card issue items. The price of these items represents the balance being issued on a new card. To use this feature: 1) PGM 3/Machine Features/General Features/Machine Control 4 2) Depress the END key to display the option lines “Giftcard Issue range 1st PLU” and “Last PLU” as seen below: 3) Enter the 1st PLU in the range of PLU numbers being used to issue gift cards and the ending number in that range 4) Depress the ESC key three (3) times to return to the PGM 3 screen 5) Go to Key Feature/PLU programming and assign those PLU’s in the range above a descriptor (for example $5.00 Card, $10.00 card, $20.00 card etc…) and a price that represents the amount on the card being requested. 6) Operation – Within or outside a transaction ring up those PLU’s designated as the issue gift card amounts and depress the finalize key type the customer is paying with. The QT-6600 will prompt the operator to swipe each of the cards issued in the transaction one by one. QT-6600 Program Guide Addendum 6/17/2011 73 New Manager Mode Operations There have been some new features/operations added that would be considered manager or technician functions that require some secured access required. The operations added to the manager mode are: 1) Display Network Info – this option when run will ping the network to see what machines are connected, their IP addresses and any peripherals printers connected to each terminal. 2) Maintenance Data (option #25) – this is a diagnostic tool for Casio’s System Products support department to determine recurring problems on a terminal. This option generates a file that logs each keystroke and operation in a file. The purpose of this is to try and pin point where a problem occurs and what key strokes proceeded or caused the problem. When this option is run two choices are available: a. Data Backup to CF – running this option requires a CF card for the purpose of down loading the key log. This key log contains each keystroke of operation so the data/problem can be easily identified. This file has to be sent to Casio to be analyzed. b. Maintenance Data Clear – this option clears the key log file. This only should be done when there is a recurring problem to clear previous data to assure that current data is being captured. 3) QT6600 IPL File Version (option #28) – this is a quick and easy way to find out the IPL version in the machine. Prior versions required a Flag Clear to be performed in order for the IPL version to display and print. QT-6600 Program Guide Addendum 6/17/2011 74 New Time & Attendance Features There have been a couple new enhancements added to the Time & Attendance. The 1st one is allowing a bi-monthly/monthly schedule and the 2nd is a program option of allowing employees to clock out with open checks. Each enhancement will be discussed below. 1) Bi-monthly/Monthly pay periods – previous versions only allowed weekly and bi-weekly pay periods that in some cases didn’t cover customers’ need of having pay periods more than 14 days. To select the pay period: a. PGM 3/Machine Features/Time&Attendance/General and the following screen will appear: 2) Disallow Clock-out with Open Checks – this option controls employees when clocking-out in a table service operation whether it is allowed while they still have open checks. This ensures restaurant management that an operator has settled all their guest checks before leaving. QT-6600 Program Guide Addendum 6/17/2011 75 New Operation Enhancements There have been several enhancements made on features related to operational functionality. Those features and the programming required will be mentioned below: 1) Insert & Substituting items within a transaction. Both of these operations require two (2) separate function keys assigned to the keyboard in PGM 4. The function INSERT is function code #272 and SUBSTITUTE is function code #111. Both of these functions allow the operator to highlight a previously entered main item or condiment/preparation item and insert or replace the item by depressing INSERT to insert an additional item or SUBSTITUTE to replace an item. 2) Adding all Open Checks – This option on the add check function key allows an operator to combine all their open checks through a single keystroke. All the open checks will combine into one (1) total and the operator can either finalize that combined total into a single finalize key or split tender into multiple keys. Program option for the add check is: a. PGM 3/Key Features/Function key – depress the Add Check key on the keyboard b. A blank screen will appear, enter up to a 4-digit number that will be used by each server to initiate the “All Open Check” operation and hit the Add Check key c. Depress the ESC twice to return to the PGM 3 screen d. Operation – To add all open checks, the server signed-on would enter the code entered into the ADD CHECK in Step B above and the QT-6600 will proceed to add all the server’s open checks into one (1) total. 3) Open Drawer on Zero Balance – This open controls the drawer opening when a transaction is finalize with a zero balance. a. PGM 3/Machine Features/General Features/Machine Control 2 b. Page Down to option “OPEN DRAWER on Zero BALANCE” QT-6600 Program Guide Addendum 6/17/2011 76 4) Allow Error Correct/Void on Selectable Items – This option works with the Selective Item setting in PLU and department programming. Items linked to either Selective Item 1 or Selective 2 can be controlled by new program options that will not allow them to be Error Corrected or Voided. The new options are called “Allow ErrCorr/Void on SelItm 1” and “Allow ErrCorr/Void on SelItm 2” Answering Yes to either one or both will not allow any item linked to Selective Item 1 or 2 to be Error Corrected or Voided. To program this feature follow the steps below: a. PGM 3/Machine Features/General Features/Machine Control 2 b. Depress the END key to display the end of the file c. Answer Yes to restrict items linked to the Selective Itemizer from being removed from a transaction, “Allow ErrCorr/Void on SelItm 1” and “Allow ErrCorr/Void on SelItm 2” d. To link PLU’s to a selective itemizer go to PGM 3/Key Features/PLU e. Select the desired PLU’s, depress the PAGE DOWN key to display the Selective Item option line and depress YES. f. Select either Selective Item 1 (SI/S1) or Selective Item 2 (SI/S 2). g. Once the above options are selected then PLU’s linked to the respective selective itemizer cannot be removed from a transaction through Error Correct or Void. QT-6600 Program Guide Addendum 6/17/2011 77 5) Print customer receipt to kitchen printer – A new program option allows receipts to be printed to a kitchen printer. Each time a transaction is finalized a receipt will print to the designate kitchen printer. a. PGM 3/Machine Features/General Features/Print Control b. Depress the END key and at the top of the page the line “External Receipt KP #” is the option to print receipts to the KP. c. Enter the KP number to print the receipts 6) Print Total Tax on Receipts – Customers utilizing more than one (1) tax have the ability to print and display total tax on customer receipts and the operator display. a. PGM 3/Machine Features/General Features/Print Control b. Depress the END key and the option above “Print Total Tax”, answer YES will print the total of all taxes. QT-6600 Program Guide Addendum 6/17/2011 78 7) New Discount Features – Two (2) new enhancements were added that are related to discounts. The 1st is a new feature on discount keys and the other is a consolidated discount total. a. High digit limit on the discount key allows the restaurant owner to control the highest amount of discount to be applied to an item or subtotal. 1) PGM 3/Key Features/Function Keys and depress the discount key to program 2) Highlight the High digit limit field and input the 1-digit HALO value that represents the high amount lockout for the discount key 8) Preparation Items Printing on Receipts and Report – these two features were added to allow some flexibility on whether a customer wanted preparation items printing on the customer receipt (prep items do not print on guest checks) and the PLU report. Both of these features are found in Set Menu/Condiment programming. a. PGM 3/Machine Features/General Features/Set Menu/Condiment QT-6600 Program Guide Addendum 6/17/2011 79 9) Enforce Secret Number Sign-on – offers a more secure way for servers to sign onto the terminal. When manual entering the clerk number to sign onto the QT-6600 prior versions displayed the clerk number or had no provision to enforce the clerk key to depressed first before entering the number which did offer the number being secret. The new feature enforces the operator to first depress the clerk key, then enter their number and hit the key a second time in order to sign in. When the operator enters their sign-in number, asterisks (****) will appear rather than the number being entered. a. PGM 3/Machine Features/General Features/Clerk Interrupt b. Depress the END key and highlight the line “Enforce Secret # Signon” and depress Yes. QT-6600 Program Guide Addendum 6/17/2011 80 10) Additional Bottle Links – the bottle link file has been expanded from 1 bottle link per record to 5 links per record. This was done to accommodate those states that have multiple links per item. To setup and program bottle links: a. PGM 5/Memory Allocation/Individual Files, find and allocate File 773 for the number of bottle link records required b. Depress the ESC key twice to return to the PGM 5 screen c. PGM 3/Key Features/Bottle Link Table d. Select the desired record to display the bottle link program screen: 1) Bottle Link Desc. – enter the descriptor of bottle link that will 2) print on the customer receipt and appear on the customer display Bottle Link – enter the PLU number of the item that would be programmed previously to be the respective bottle link (in the st above example the 1 bottle link has a 40 which represents PLU 40, this PLU was programmed to represent a single can bottle deposit) e. There can be up to five (5) bottle links triggered per PLU f. To link a bottle link table to a PLU go to PGM 3/Key Features/PLU QT-6600 Program Guide Addendum 6/17/2011 81 g. Select the desired PLU that will charge bottle deposit h. Depress the PAGE DOWN key three (3) times and highlight the Set Menu option as seen below i. j. To link a bottle link to an item always enter 10XX in the Set Menu field (xx=bottle link record number, in the example above it is being linked to bottle link record number 1 which was shown on the previous page) When the item is entered that has the above programming in the Set menu field it will appear and print as follows: QT-6600 Program Guide Addendum 6/17/2011 82 12) Pull Down Group Follows Item Status – new program option allows the pull down being triggered by an item to follow the “Item Type” status of the trigger item. By default items entered from a pull down that was triggered by an item would be treated as condiments even though they are programmed as “Normal Items”. This new option will allow the items entered from a pull down group triggered by an item to act as “normal” items as long as the trigger item was programmed as such. To activate the option: a. PGM 3/Machine Features/General Features/Set Menu/Condiment b. The option “Pulldown follow PLU item type” answer YES QT-6600 Program Guide Addendum 6/17/2011 83