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Rapid Eye Lt Installation Guide

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Rapid Eye™ LT Digital Video Recorder Installation Guide Document 800-07766V1 – Rev A – 02/11 Installation Guide Revisions Issue Date Revisions A 11/10 New document, based on 800-02607V3, rev A for Rapid Eye Multi-Media, V9. V1 Rev A 02/11 Revision of 800-07766, Rev A. No major content changes. Changes include PAL RE LT units no longer supporting the internal modem. 4 Rapid Eye™ LT DVR Installation Guide About This Document This document introduces the Rapid Eye™ Multi-Media LT Digital Video Recorder (DVR). It covers how to install and prepare the Rapid Eye Multi-Media LT DVR for use. This document is intended for installers. Overview of Contents This document contains the following chapters and appendixes: • • • • • • • • • Document 800-07766V1 Rev A 02/11 Chapter 1, Introduction, introduces you to your Rapid Eye Multi-Media LT unit. Chapter 2, Installation, provides procedures for installing the Multi-Media LT unit, its components, and configuring your network settings. Chapter 3, Quick Test for Remote Video, describes a quick test to confirm that all the Rapid Eye hardware and software is working properly. Chapter 4, Audio, identifies procedures to check for audio interference and to monitor and record audio data. Chapter 5, Site Hardware, shows how to add hardware to a Multi-Media LT DVR and then use the software to configure the hardware. Appendix A, Frequently Asked Questions, reports solutions to frequently asked questions. Appendix B, Cabling, offers cabling options and length limits. Appendix C, Horizontal and Vertical Unit Installations, describes the procedures needed to install the unit in a vertical orientation. The unit comes ready to install horizontally. Appendix D, Site Information Checklists, presents checklists that may be useful to the installers. 5 Cautions and Warnings Caution This equipment is ONLY designed to be mounted and operated in a horizontal position. Caution Do NOT remove or defeat the ground pin of the 3-prong electrical plug. Caution The power cord is the disconnect device. Remove the appliance coupler connector to disconnect the equipment. Caution Equipment shall be connected to a grounded (earthed) outlet. Installation and servicing should be performed only by qualified and experienced technicians, to conform to all local codes and to maintain your warranty. WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures. FCC Compliance Statement Information to the User: This equipment has been tested and found to comply with the limits for a Class A digital device. Pursuant to Part 15 of the FCC Rules, these limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, 6 Rapid Eye™ LT DVR Installation Guide if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Part 68 This equipment complies with Part 68 of the FCC rules. You must provide this information to the telephone company when requested: Registration number: 1MXMM00B56MA REN: 0.8 This equipment uses a USOC jack: RJ11. This equipment may not be used on telephone-company-provided coin service. Connection to party lines is subject to state tariffs. Industry Canada This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada. NOTICE: This equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). This is confirmed by marking the equipment with the Industry Canada certification number. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Repair or alteration made by the user to this equipment, or equipment malfunctions, may make the telecommunications company request the user disconnect the equipment. Users should ensure for their protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe if present, are connected together. This precaution may be particularly important in rural areas. Document 800-07766V1 Rev A 02/11 7 Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority, or electrician, as appropriate. Manufacturer’s Declaration of Conformance Honeywell Video declares that HREwRxxyzzz Rapid Eye Multi-Media LT remote units are in conformity with Council Directives: 2004/108/EC (EMC), 2006/95/EC (LVD). These EuroNorms and harmonized standards were applied: • • • • • EN55022: 2006 + A1: 2007, Information Technology Equipment. Radio disturbance characteristics limits and methods of measurement; EN50130-4: 1995 + A1: 1998 + A2: 2002, Alarm/security immunity requirements; EN60950-1: A11: 2006, Safety of ITE; EN61000-3-2: 2006 + A2: 2009, Power-line Harmonics; EN61000-3-3: 2008, Flicker. Specification Summary Specification Description Operating Environment Temperature 40°F to 104°F (+5°C to +40°C), EN 50130-5 Environmental Class 1 Power 100 - 240 V~, 50 / 60 Hz, auto-ranging Heat dissipation 410 BTU/hr Interface Cable requirement Cables included with the unit are listed in Table 2-1, on page 23. Other connectors: BNC (video IN/OUT, public display), PC mouse, PC keyboard, RJ-11 (dial-up), RJ-45 (LAN), USB, audio card (OUT/MIC IN), screw terminal connectors (ALARM & CONTROL), and custom RJ-45 (serial ports). 8 Network access Auto-sensing for 100BaseT or 10BaseT. LAN/WAN use through DSL or cable. Modem (North America only) Internal. Programmable. Complies with FCC (ACTA) Part 68, Industry Canada, TBR-21 - Public Switched Telephone Network (PSTN) and Private Branch Exchange (PBX). Rapid Eye™ LT DVR Installation Guide Specification Description (cont’d) Local video output Television monitor, for public display. VGA monitor, for operation and/or public display. DVD-RW drive For unit upgrade and/or duplicating and distributing video clips. Standards UL 60950-1 ETL listed for US and Canada (cETLus) EN 60950-1 CE report EN 50130-4 Security system immunity requirements (UPS required) EN 61000-6-3 RF emissions, residential environments (EN 55022 Class A) Caution This equipment shall be connected to an earthed mains outlet. Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise Authorization (RMA) number. Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative. Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused. Document 800-07766V1 Rev A 02/11 9 Related Documents This document is a necessary prerequisite for understanding the Honeywell Rapid Eye™ Multi-Media LT DVR. For more information, please refer to the documents listed in the table below (included on the Documentation CD that came with your Rapid Eye LT unit). Find the latest versions of these documents on the Honeywell Video website (see www.honeywellvideo.com/products/recorders/). Document title Description Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide This guide is written for system administrators of Rapid Eye Multi-Media DVRs. This guide covers setting up and managing single and multiple DVR systems, both locally and remotely. Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide This guide is written for remote operators of Rapid Eye Multi-Media DVRs. This guide covers using the View application to view live and recorded video, search for recorded motion, event, and alarm video, make video clips, and set up site tours. Rapid Eye™ Multi-Media Digital Video Recorder System Common Operator Guide Written for the security operator who uses the software for daily surveillance tasks, including live monitoring of events and alarms, and after-the-fact event searching. Rapid Eye™ Multi-Media LT Quick Start Guide This guide is a quick reference for setting up a new Honeywell Rapid Eye DVR system. Typographical Conventions This document uses the following typographical conventions: Font What it represents Example Helvetica Keys on the keyboard Press Ctrl+C Lucida Values of editable fields that are mentioned in the body text of The Time from field can be set to the document for reference purposes, but do not need to be Hours:Minute:Seconds. entered as part of a procedure Swiss721 BT Bold Italic 10 Text strings displayed on the screen The message Unauthorized displays. Syntax (object) entered Words or characters that you must type. The word “enter” is Enter the password. used if you must type text and then press the Enter or Return key. Menu titles and other items you select Double-click Open from the File menu. Buttons you click to perform actions Click Exit to close the program. Placeholders: words that vary depending on the situation user name Cross-reference to external source Refer to the System Administrator Guide. Cross-reference within document See Chapter 2, Installation. Rapid Eye™ LT DVR Installation Guide Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . FCC Compliance Statement . . . . . . . . . . . . . . . . . . . FCC Part 68 . . . . . . . . . . . . . . . . . . . . . . . Industry Canada . . . . . . . . . . . . . . . . . . . . Manufacturer’s Declaration of Conformance. . . . . . . . . . . Specification Summary . . . . . . . . . . . . . . . . . . . . . . Warranty and Service. . . . . . . . . . . . . . . . . . . . . . . Related Documents . . . . . . . . . . . . . . . . . . . . . . . Typographical Conventions . . . . . . . . . . . . . . . . . . . 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 . . . . . 5 . . . . . 6 . . . . . 6 . . . . . 7 . . . . . 7 . . . . . 8 . . . . . 8 . . . . . 9 . . . . 10 . . . . 10 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 LocalView and View Software . . . . . Connecting Cameras . . . . . . . . . . Communications . . . . . . . . . . . . Powering the Multi-Media LT DVR . . . Configuring the Multi-Media LT DVR . . Next Steps . . . . . . . . . . . . . . . Operating the DVR Remotely . Storage Estimator. . . . . . . Background Information . . . 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 . 20 . 20 . 20 . 21 . 21 . 21 . 22 . 22 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . . Overview of the Installation Procedure . . . . . . . . . . . . . . Recording the Installation Details . . . . . . . . . . . . . . . . . . . . . Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . Rapid Dome or Rapid Dome Gold Dome Systems . . . . . . . Securing a Camera . . . . . . . . . . . . . . . . . . . . . . . . Powering the Multi-Media LT DVR . . . . . . . . . . . . . . . . . . . . . Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . Powering Down . . . . . . . . . . . . . . . . . . . . . . . . . . Unit Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . Rapid Eye LT Unit Installation Environment . . . . . . . . . . . . . . . . Setting Up LocalView . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the USB Mouse and Optional Keyboard to the DVR Using LocalView to Modify the IP Address of the DVR . . . . . . . . . . Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . Common Network . . . . . . . . . . . . . . . . . . . . . . . . Dynamic Host Configuration Protocol Using DNS . . . . . . . . Dynamic Host Configuration Protocol Without DNS . . . . . . . Network Address Translation Using an Internet Router . . . . . Document 800-07766V1 Rev A 02/11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 . 23 . 24 . 25 . 25 . 26 . 27 . 27 . 27 . 28 . 28 . 29 . 29 . 30 . 31 . 31 . 31 . 32 . 33 . 33 . 34 . 34 11 Contents Testing a Network Connection in the Field. Dial-up Connection . . . . . . . . . . . . . . . . . . DVR Internal Modem Default Settings . . . Testing a Dial-Up Connection in the Field . Upgrading the Software of a DVR Onsite . . . . . . Use of Media by the DVR, for Clip Distribution. . . . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 . 35 . 36 . 36 . 37 . 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 . 39 . 40 . 40 . 41 . 41 . 42 . 43 . 43 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Audio at a Multi-Media LT Site . . . . . . . . . Checking For Audio Interference . . . Audio for Operators. . . . . . . . . . . . . . . Sending and Receiving Audio Offsite Monitoring and Recording Audio . . . Enabling Talking to a Site . . . . . . Onsite Audio Using LocalView . . . . . . . . . Disabling Audio for LocalView . . . . 5 . . . . . . Quick Test for Remote Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Software for the Remote Operation of Rapid Eye LT DVRs Checklist for Admin Software . . . . . . . . . . . Checklist for View Software. . . . . . . . . . . . Obtaining Live Video . . . . . . . . . . . . . . . . . . . . Avoiding Installation Problems for Video. . . . . . . . . . Spot-Checking Recorded Video . . . . . . . . . Calibrating Tamper Detection for Cameras . . . . . . . . Calibrating Rows of Mobile Objects . . . . . . . Firewall Reference . . . . . . . . . . . . . . . . . . . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 . 46 . 47 . 47 . 48 . 48 . 48 . 48 Site Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Securing a Multi-Media LT DVR . . . . . . . . . . . . . . . . . . Connectors for Serial Communications . . . . . . . . . Hardware Options . . . . . . . . . . . . . . . . . . . . . . . . . Public Display Monitor . . . . . . . . . . . . . . . . . . . . . . . Using LocalView for Public Display. . . . . . . . . . . . Connecting a PTZ Dome . . . . . . . . . . . . . . . . . . . . . . ACUIX Camera . . . . . . . . . . . . . . . . . . . . . . Many PTZ Domes on One Serial Communications Line . Configuring PTZ . . . . . . . . . . . . . . . . . . . . . Alarm Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting an Alarm Sensor . . . . . . . . . . . . . . . Inputs for Sensors . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Using View Software. . . . . . . . . . . . Technical Notes. . . . . . . . . . . . . . . . . . . . . . Control Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . System Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . Connection to an Alarm Panel . . . . . . . . . . . . . . Fault Relay Hardware . . . . . . . . . . . . . . . . . . . Alarm When Disabling Video Recording . . . . . . . . . Temperature . . . . . . . . . . . . . . . . . . . . . . . Response Schedule . . . . . . . . . . . . . . . . . . . Point-of-Sale Hardware . . . . . . . . . . . . . . . . . . . . . . . NetPIT and PIT Devices. . . . . . . . . . . . . . . . . . Port Use Restrictions . . . . . . . . . . . . . . . . . . . . . . . . Internal Port: Internal Modem. . . . . . . . . . . . . . . Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 . 50 . 51 . 51 . 52 . 52 . 52 . 53 . 53 . 54 . 54 . 55 . 55 . 55 . 56 . 57 . 57 . 57 . 58 . 58 . 58 . 58 . 59 . 60 . 60 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Supporting an Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Appendix B 12 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Rapid Eye™ LT DVR Installation Guide Coaxial Cable . . . . . Triaxial Cable . . . . . Grounding . . . . . . Electrical Interference Appendix C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 . 64 . 64 . 64 Horizontal and Vertical Unit Installations . . . . . . . . . . . . . . . . . . . . . . . . 65 Rubber Feet and the Orientation of Unit Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Installing Rubber Feet for a Vertical Installation . . . . . . . . . . . . . . . . . . . . . . . . . 66 Appendix D Site Information Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Organization . . . . . . . . . . . . . . . . . Site Definition . . . . . . . . . . . . . . . . . Communications to DVR . . . . . . . . . . . Communications from DVR to Alarm Station. Audio . . . . . . . . . . . . . . . . . . . . . Video Camera Configuration . . . . . . . . . Sensor Hardware . . . . . . . . . . . . . . . Control Outputs . . . . . . . . . . . . . . . . Serial Ports . . . . . . . . . . . . . . . . . . Point-of-Sale (POS) Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 . 67 . 68 . 69 . 69 . 70 . 70 . 71 . 71 . 72 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Document 800-07766V1 Rev A 02/11 13 Contents 14 Rapid Eye™ LT DVR Installation Guide Figures Figure 1-1 Telephone Line (TELCO, North America Only) or Network (LAN) . . . . . . . . . . . . . . 20 Figure 2-1 Rear Panel Connectors on 8-Channel Multi-Media LT Unit . . . . . . . . . . . . . . . . . . 25 Figure 2-2 Camera Connections to DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 2-3 Plugging in a Multi-Media LT DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Figure 2-4 Rapid Eye Multi-Media LT Unit Air Circulation. . . . . . . . . . . . . . . . . . . . . . . . . 30 Figure 2-5 Accessing the Network Settings Using LocalView . . . . . . . . . . . . . . . . . . . . . . 32 Figure 2-6 The Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Figure 2-7 LocalView Panel for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 2-8 LocalView Network Settings with DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 2-9 LocalView Panel for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Figure 2-10 TELCO Port for Dial-up Connection (North American Units Only) . . . . . . . . . . . . . . 35 Figure 3-1 Desktop Icon for the Admin Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Figure 3-2 Running a Maintenance Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Figure 3-3 Select a Site on the Sites Tab, then Click Live . . . . . . . . . . . . . . . . . . . . . . . . 41 Figure 3-4 DVR Base IP Ports: Remote Connection and Alarm Station . . . . . . . . . . . . . . . . . 44 Figure 4-1 Audio Input to Multi-Media LT DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Figure 4-2 Connecting Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Figure 4-3 Audio Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Figure 5-1 Pin Order on Ports 1 and 2 of a DB-9 Connector (View into the DVR) . . . . . . . . . . . . 50 Figure 5-2 Pin Order on Serial Ports 3 and 4 of an RJ45 Connector . . . . . . . . . . . . . . . . . . . 51 Figure 5-3 Serial Ports 1 to 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Figure 5-4 Input Configuration During a Maintenance Session . . . . . . . . . . . . . . . . . . . . . 55 Figure 5-5 Connecting the DVR FAULT RELAY to an External Alarm Panel . . . . . . . . . . . . . . . 57 Figure 5-6 Serial Ports For POS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Figure 5-7 Cash Registers Connected to a Honeywell PIT . . . . . . . . . . . . . . . . . . . . . . . . 59 Figure C-1 Rubber Feet Placement for Vertical and Horizontal Installations . . . . . . . . . . . . . . . 65 Document 800-07766V1 Rev A 02/11 15 Figures 16 Rapid Eye™ LT DVR Installation Guide Tables Table 2-1 Contents of Rapid Eye Hardware Kit 100-02557 . . . . . . . . . . . . . . . . . . . . . . . . 23 Table 2-2 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Table 2-3 Default Settings of the Internal DVR Modem . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Table 2-4 Media Options for Video Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Table 3-1 Default Transmission Control Protocol (TCP) Ports . . . . . . . . . . . . . . . . . . . . . . 43 Table 5-1 Wiring an RS-232 Cable for Serial Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Table 5-2 Wiring an RJ45 Cable for Serial Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Table 5-3 PTZ Drivers for Controllers and Domes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Table 5-4 Sensor Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Table A-1 Installation FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Table B-1 Recommended Maximum Length of Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . 63 Table B-2 Coaxial Cable Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Document 800-07766V1 Rev A 02/11 17 Tables 18 1 Introduction This chapter provides an overview of a typical Rapid Eye Multi-Media LT DVR installation process: • • • Connecting cameras to your Rapid Eye Multi-Media LT DVR Connecting the Multi-Media LT DVR to a network, telephone line, or both Configuring the Multi-Media LT DVR Note Experienced installers may wish to go directly to Chapter 2, Installation and/or Chapter 5, Site Hardware. LocalView and View Software A Multi-Media LT DVR can be operated: • Without a personal computer (PC). Connect a VGA monitor and mouse directly to the DVR to use LocalView onsite. With a PC, for remote access using Admin and View software. For more information, see Chapter 2, Installation. • Note Document 800-07766V1 Rev A 02/11 Installers will, at the minimum, need to use LocalView briefly to change the IP Address of the DVR. 19 Introduction Connecting Cameras Connect a coaxial cable of each camera (maximum 4 or 8, depending on the model) to the Multi-Media LT DVR. Connect the first camera to Video Input 1, the second to Video Input 2, and so on. For more information, see Connecting a Camera, page 26, and Cabling on page 63. Communications Connect the Multi-Media LT DVR either to a network, to a telephone line, or both (see Figure 1-1 for connection details). Figure 1-1 Telephone Line (TELCO, North America Only) or Network (LAN) VIDEO connector on camera to VIDEO INPUT on DVR Connect a telephone line to the TELCO port and/or connect an RJ45 (ethernet) cable to the LAN port on the DVR COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A MAX SPOT MONITOR 1 2 3 4 5 6 7 8 CONTROL OUTPUTS 1 G 2G3 G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G2 G3 G4 G 5 G6G7 G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB USB 8-channel Multi-Media LT unit ON/OFF 115-230V~ 50/60 Hz 5-3A POWER For more information, see Testing a Dial-Up Connection in the Field on page 36. Powering the Multi-Media LT DVR Honeywell recommends that you apply power to the Multi-Media LT DVR through an uninterruptible power supply (UPS). For more information, see Powering Up on page 28. 20 Rapid Eye™ LT DVR Installation Guide Caution In Europe, a UPS is required to meet EN50130-4 Euro Norm. Configuring the Multi-Media LT DVR Whether you plan to operate the DVR onsite (using LocalView) or remotely (using View software through a network connection), you need to set up LocalView. Note For remote operations using only dial-up, you do not need to set up LocalView. Next Steps The following chapters in this guide provide detailed procedures and reference materials, starting with Chapter 2, Installation. Operating the DVR Remotely If you plan to perform a quick connection after the installation, to connect remotely to Rapid Eye LT DVRs, you should refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide, and the Rapid Eye™ Multi-Media Digital Video Recorder System Common Operator Guide, for the necessary procedures. Note After installing the Rapid Eye software, documentation about Rapid Eye Multi-Media LT (REM) is available at the operator’s PC. Click Start  All Programs  Rapid Eye Multi-Media LT x.x  Documentation  REM publication title (choose the document you want to view). You can also consult the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide, which offers more procedures and reference material. Document 800-07766V1 Rev A 02/11 21 Introduction Web Site To learn more about Honeywell products that can be used with your Multi-Media LT system or to consult our library of user documentation, go to www.honeywellvideo.com. Storage Estimator The Storage Estimator is installed along with the Rapid Eye software. To run the storage estimator, install the Rapid Eye software, and then: 1. Select the Start menu  All Programs  Rapid Eye Multi-Media LT x.x. 2. Click Storage Estimator. 3. Click OK on the About Storage Estimator window that appears. 4. Change the recording options in the Estimator, as needed, and click Apply Options to obtain an estimate of your system’s storage capacity. See the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide, for more information on the storage estimator. Background Information 22 Caution Effective video feeds are a major component of any CCTV system. Planning for camera position, distance from subject, angle and lighting can be as critical as operating your Multi-Media LT DVR. For audio: planning microphone position, distance from subject and alarm bells can also be critical. Consult your camera and audio suppliers for optimal hardware setup. Caution In LocalView, if the language settings are changed more than fifty (50) times, Honeywell recommends rebooting the Rapid Eye LT DVR. 2 Installation This chapter provides procedures for installing a Rapid Eye Multi-Media LT DVR system in the field. Before You Begin It is important that you follow the procedures in this chapter in the order listed. Please read this guide carefully before starting the installation. Keep this guide for future reference. Unpack Everything Check that the items received match those listed on the order form and packing slip. The items you receive will depend on your unique system requirements. Your kit can include: Table 2-1 Contents of Rapid Eye Hardware Kit 100-02557 Itema Part # Power Cord (North America only) P8137 Network CAT5 cable, RJ45 connections, 2 m length K9530 Modem cable, RJ11 (North America only) CB00173 Terminal block plug for FAULT RELAY, 4 positions, 3.5 mm K9531-4 3 Terminal block plugs for ALARM inputs and CONTROL outputs, 8 positions, 3.5 mm K9531-8 Screwdriver, slim, for terminal blocks K9536 Mouse, two-button 100-01280 Mouse pad K0007V1 CD, Rapid Eye One Admin software 100-02809 Documentation CD, includes all documents needed for your unit 100-02808 a Document 800-07766V1 Rev A 02/11 One of each is provided, unless otherwise noted. 23 Installation Unpack the DVR 1. Open the box and remove the Multi-Media LT DVR, the power cord, and the other contents of the box (see Table 2-1). 2. Remove the plastic bag that surrounds the DVR. 3. Store the box and packaging materials. Caution Do not remove factory seals on a Rapid Eye Multi-Media LT DVR. Doing so will void your warranty. There are no user-serviceable parts inside. Damaged Unit or Missing Goods In the unlikely event that the DVR is damaged, or parts are missing: 1. Make a note of the DVR serial number, located on a sticker on the bottom of the DVR. 2. Call your Rapid Eye supplier to describe the problem. The supplier will ask for the DVR serial number and will assign a Return Merchandise Authorization (RMA) number. 3. Make a note of the RMA. 4. Repack the DVR in its box, along with the other contents. 5. Prominently display the RMA on the shipping carton. 6. Return the packaged DVR to the location specified by your supplier. Overview of the Installation Procedure After unpacking the DVR: 1. Determine the best place to install and the ideal orientation of the Multi-Media LT unit (horizontal or vertical). The unit is shipped ready to install in a horizontal position. See Appendix C, Horizontal and Vertical Unit Installations, on page 65, for more information on vertical installations. 2. Connect one or more cameras to the DVR. 3. According to the communications that you plan to use, connect the DVR either to a telephone line, your local area network (LAN), or both. 4. Power up the camera(s) and the DVR. 5. For network connections, assign a TCP/IP Address to the DVR using: • • • 6. The LocalView interface A Mouse (included) A Monitor (not included) Field-test the connection to the DVR. Field technicians tasked with the initial steps of an installation will find these steps expanded and explained in more detail in Connecting Cameras, page 20, and Communications, page 20. 24 Rapid Eye™ LT DVR Installation Guide Recording the Installation Details As you start connecting hardware to the Multi-Media LT DVR, Honeywell recommends that you make a record of system information (such as the IP address) with the site information checklist (provided in Appendix D). Include a record of the hardware connected to the DVR and changes to the Rapid Eye site configuration using LocalView. Rear Panel Connections Figure 2-1 shows the rear panel connections on an 8-channel unit, and Table 2-2 describes the connections. Figure 2-1 Spot monitor video output Rear Panel Connectors on 8-Channel Multi-Media LT Unit Alarm and control connectors Video inputs and outputs, for cameras (LT units can have 4 or 8 inputs/outputs) COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A MAX SPOT MONITOR 1 2 3 4 5 6 7 8 Serial ports 3 and 4 CONTROL OUTPUTS 1 G2G3G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G2G3G4 G 5 G6G7G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB Serial ports 1 and 2 Table 2-2 ON/OFF 115-230V~ 50/60 Hz 5-3A USB Communication ports POWER Power switch Rear Panel Connectors Connector label Description VIDEO INPUTS BNC connectors for video input. A Rapid Eye LT can have 4 or 8 video input connections. VIDEO OUTPUTS BNC connectors to relay a video feed to either a CCTV, NTSC or PAL monitor, VCR, or other device. The outputs are capped for delivery. SPOT MONITOR BNC connector; can be set to produce a camera tour on a spot monitor. VGA PORT For an optional VGA monitor (not supplied), needed for LocalView. TELCO RJ11 connector to the modem of the Multi-Media LT DVR (North America only). USB PORTS For the USB mouse (supplied) and USB keyboard (not supplied). Can be used to burn clips on a USB mass storage device. LAN RJ45 connector to 10/100 BT network card in the DVR. Document 800-07766V1 Rev A 02/11 25 Installation Table 2-2 Rear Panel Connectors Connector label Description AUDIO IN/OUT Sound card connectors. NOT USED DISABLED; use AUDIO IN. ALARM INPUTS Screw terminal connectors for input and ground connection. Interface with devices such as alarms. TTL type: minimum high level of +2.4 volts; maximum low level of +0.4 volts. CONTROL OUTPUTS Screw terminal connectors for output and ground connection. Control I/O must be referenced to the ground of the Multi-Media LT DVR. Interface with devices such as: lights, sirens, locks, and so on. TTL type. The outputs do not directly drive devices; they control relays that do so. SERIAL PORT 1–4 Ports 1–2: RS232. Ports 3–4: RS485. POWER SWITCH Use the power switch to turn the unit on and off. See Powering the Multi-Media LT DVR on page 27 for more information. Connecting a Camera Caution Power down the DVR before connecting hardware to it. See Powering the Multi-Media LT DVR on page 27. Figure 2-2 Camera Connections to DVR 8-channel Multi-Media LT unit COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A MAX SPOT MONITOR 1 1 2 2 3 4 5 6 7 8 CONTROL OUTPUTS 1 G 2G 3 G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G 2 G 3 G4 G 5 G 6 G 7 G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB USB ON/OFF 115-230V~ 50/60 Hz 5-3A POW ER Connect the camera sequentially; that is, connect the first camera to VIDEO IN 1, the second camera to VIDEO IN 2, and so on. The BNC connector’s low signal loss, ease of twist-on installation, and small size, make it a common connector for CCTV connections. Honeywell recommends using a solder- or crimp-type connector. 26 Rapid Eye™ LT DVR Installation Guide Video is quite sensitive to bad connectors; do not use screw-type connectors. These can seriously compromise the performance of your DVR. Rapid Dome or Rapid Dome Gold Dome Systems With Rapid Dome or Rapid Dome Gold dome systems, using twisted pair transmission, Honeywell recommends that passive-to-passive transmission distances be no more than 500 feet (154 meters). For greater distance, please use an active receiver such as an HUTP652R. Securing a Camera Forethought about poor camera angles and the possibility of tampering with cameras or vandalism can help provide optimal gathering of evidence, for corporate use, or use of video in a court of law. See Avoiding Installation Problems for Video on page 41. Powering the Multi-Media LT DVR Multi-Media LT DVRs can auto-range: 100-240 V~, 50 / 60 Hz. Caution This equipment shall be connected to a grounded (earthed) outlet. Do NOT remove or defeat the ground pin of the 3-prong electrical plug. For many cameras in a permanent installation, you can use a power supply such as an HPTV2404UL (4 cameras) or HPTV2416UL (16 cameras). A Multi-Media LT DVR should be connected to a dedicated ground circuit. The outlet and breaker box should be marked as such. With the exception of an optional line-conditioner and an uninterruptible power supply (UPS), nothing else should be plugged into this circuit. Caution Brownouts and voltage spikes can cause the DVR to reboot or malfunction. Honeywell recommends that you use a line-conditioner, and for short power failures, a UPS. To allow time for a safe, manual power-down, a line-conditioning UPS is recommended for a Multi-Media LT DVR and the cameras connected to the DVR. The UPS should guarantee 350 watts of power for each Multi-Media LT DVR, for at least 30 minutes. In Europe, a UPS is required to meet EN50130-4. Document 800-07766V1 Rev A 02/11 27 Installation Powering the cameras from a UPS ensures that the Multi-Media LT DVR can continue to record video during a power outage, whether the outage is due to your utility or to a security violation. Figure 2-3 Plugging in a Multi-Media LT DVR VIDEO connector on camera to VIDEO INPUT on DVR Connect power supply from camera to UPS C OMMO N SYS FAIL SYS GOOD SPOT MONITOR 1 2 3 4 5 6 7 FAULT RELAY 28V, 3A MAX 8 CONTROL OUTPUTS 1 G 2 G3 G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G 2 G 3 G4 G 5 G 6 G 7 G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB ON/OFF 115-230V~ 50/60 Hz 5-3A USB POWER Connect power supply from UPS to DVR Powering Up During the two minutes, or so, that the DVR needs to initialize, it is good practice to not turn it off (see Unit Recovery, page 29). 1. Plug the Multi-Media LT DVR and its cameras into a power source, preferably an uninterruptible power supply (UPS). 2. Turn on camera(s) and other hardware connected to the DVR. 3. Press the power switch on the back panel of the Multi-Media LT DVR. Note Honeywell recommends that you power the cameras before powering the Multi-Media LT DVR. Powering Down 1. Press the power switch on the back panel of the DVR. 2. Unplug the Multi-Media LT DVR from the uninterruptible power supply (UPS) or wall outlet. Caution 28 The power cord is the disconnect device. Remove the appliance coupler connector to disconnect the equipment. Rapid Eye™ LT DVR Installation Guide 3. Power down the camera(s) and other hardware. 4. Power down the UPS, if one is in use. Unit Recovery Unit recovery is an internal diagnostic that seldom occurs and cannot be interrupted, even by powering down the DVR. A unit recovery can take many hours, even dozens of hours on DVRs with a large storage capacity. If unit recovery occurs repeatedly, contact Honeywell Technical Support (see the back cover of this manual for contact information). Rapid Eye LT Unit Installation Environment Installation of the equipment in a partially or completely enclosed space (such as a multi-unit rack or lock box) should be such that the amount of air flow required for safe operation of the equipment is not compromised. Caution If the unit is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer. The following guidelines must be followed when installing your Rapid Eye LT unit: • • • Document 800-07766V1 Rev A 02/11 There must be at least 1 inch of clear, unobstructed space around the front, rear and sides of the unit (see Figure 2-4) to allow for sufficient air flow around the Multi-Media LT unit during operation. Intake and exhaust vents in the enclosure should align with the intake and exhaust vents on the Multi-Media LT unit to maintain proper air flow (see Figure 2-4). During operation, the maximum ambient temperature measured directly at the air intake vent of the Multi-Media LT unit must never exceed the maximum operating temperature of 104°F (40°C). 29 Installation Figure 2-4 Leave at least 1 inch of clearance between the unit and the inside walls of the enclosure. Rapid Eye Multi-Media LT Unit Air Circulation Exhaust and intake vents on the unit and enclosure should line up for proper air circulation. Cable space required at the back of the unit. There are exhaust vents on both sides of your Multi-Media LT unit. 1 inch The temperature at the unit intake vent must never exceed 104°F (40°C). Caution Units that are operating in an environment where the ambient temperature measured at the intake vent is greater than 104°F (40°C) are not covered by Honeywell warranty. Caution Moisture condensation could damage the DVR. Be aware of possible moisture condensation when using the unit in a humid area, or in areas where the temperature fluctuates. Also be aware of possible condensation when moving units between rooms with extreme temperature changes. Setting Up LocalView A PC mouse (included) and PC monitor (not included) are needed when using LocalView to operate a Rapid Eye Multi-Media LT DVR. LocalView is available while the DVR is running. 30 Rapid Eye™ LT DVR Installation Guide Monitor PC Monitor: VGA For using LocalView, a VGA monitor can be plugged directly to the DVR. CRT Monitor: NTSC To use an NTSC monitor as a spot monitor, you need a VGA-to-NTSC converter. On-screen text may be harder to read on such equipment than on a VGA monitor. CRT Monitor: PAL To use a PAL monitor as a spot monitor, you need a VGA-to-PAL converter. On-screen text may be harder to read on such equipment than on a VGA monitor. Caution Do not place a monitor or any other equipment directly on top of the Multi-Media LT DVR. Connecting the USB Mouse and Optional Keyboard to the DVR A USB mouse (included) and PC monitor (not included) are needed when using LocalView to operate a Rapid Eye Multi-Media LT DVR. A USB keyboard (not included) is optional. 1. Connect the mouse (included) to a USB port on the rear panel of the Rapid Eye LT unit. 2. The USB ports on the back panel of the DVR can also be used to connect a USB flash drive (commonly called a memory stick) and/or a USB keyboard (not included). The USB flash drive can be used for storing video clips. Using LocalView to Modify the IP Address of the DVR If a remote network connection is needed, configure the IP Address of the DVR, using LocalView, before setting-up a connection using the Admin application. Do so by using LocalView, to either: • Access the network settings of the DVR - or - • Document 800-07766V1 Rev A 02/11 Use the Quick Setup Wizard 31 Installation Figure 2-5 Accessing the Network Settings Using LocalView Quick Setup Wizard For a common network connection, changes to the IP address can be made using the Quick Setup Wizard; refer to the Rapid Eye™ Multi-Media LT Quick Start Guide. To setup a different type of network connection, see the procedures on the next few pages; the Quick Setup Wizard and Help are not needed. Remote Connection After an IP address has been assigned to the DVR, a remote connection can be setup using the Admin application. Refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide. Note For dial-up connections, LocalView is not needed to help set up a remote connection. Using the Virtual Keyboard Use the virtual keyboard (Figure 2-6) to input text into LocalView fields, if you do not have a keyboard connected to the Rapid Eye LT unit. Figure 2-6 32 The Virtual Keyboard Rapid Eye™ LT DVR Installation Guide Common Network Figure 2-7 LocalView Panel for Network Settings If you are not using Dynamic Host Configuration Protocol (DHCP), enter the IP Address for your unit manually. 164.178.32.1 1. Using LocalView, enter the IP Address of the DVR (see Figure 2-7). Click to open the virtual keyboard (see Figure 2-6). Click the keyboard buttons to enter the IP Address and click OK. 2. Click Enter. Dynamic Host Configuration Protocol Using DNS Figure 2-8 LocalView Network Settings with DHCP If you are using Dynamic Host Configuration Protocol (DHCP) to assign an IP Address for your unit, select the Use DHCP check box. 1. In Network Settings, enable DHCP on the Multi-Media LT unit (see Figure 2-8). By default, the Site Name in LocalView shows REM[hyphen][DVR serial number] and includes the leading zeroes. The DVR serial number is also printed on a sticker affixed to the DVR. If you change the Site Name, make a note of the new name, for setting up a remote connection using the Admin software. 2. Document 800-07766V1 Rev A 02/11 Click Refresh. 33 Installation Note In LocalView, Site Name shows what can also be called the DVR computer name or network name. In the Admin application, Site Name is not the same; it is a label to identify the DVR when using the View application. Timeout on Network Without DHCP If DHCP is unavailable on your network, the DVR request for DHCP services times-out after two minutes. Dynamic Host Configuration Protocol Without DNS 1. In the DVRs Network Settings, enable DHCP on the Multi-Media LT DVR (see Figure 2-8). The Site Name is not used in this type of connection. 2. Click Refresh. Make a note of the IP Address assigned by DHCP. 3. Contact your network administrator to reserve the IP address obtained in step 2. Note DHCP can change an address if it is not reserved, compromising future attempts to connect to the DVR. Network Address Translation Using an Internet Router Match the DVR Gateway to the Internet Router Inside IP 1. In Network Settings, use the virtual keyboard ( ) to enter the DVR IP Address, as given out by the Network Administrator of the remote LAN. 2. In the Gateway field, use the virtual keyboard ( IP (see Figure 2-9). 3. Click Enter. ) to enter the internet router inside Router Source and Destination Ports For the destination ports on the internet router, use the values in Table 3-1, page 43. The source ports depend on how the remote connection is configured. For more information, refer to: • • 34 The document provided with your internet router The NAT setup section, Network Address Translation, Using an Internet Router, in the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide. Rapid Eye™ LT DVR Installation Guide Figure 2-9 LocalView Panel for Network Settings COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A MAX SPOT MONITOR 1 2 3 4 5 6 7 8 CONTROL OUTPUTS 1 G2 G3 G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G 2 G 3 G4 G 5 G 6 G 7 G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB ON/OFF 115-230V~ 50/60 Hz 5-3A POWER USB 164.178.32.1 Testing a Network Connection in the Field To test a network connection, PING the DVR. Dial-up Connection The internal modem is only supplied with North American Rapid Eye LT units. European units requiring modem functionality require an external modem connected to Serial Port 1 or 2 (see the documentation that came with the external modem for connection information). The following instructions describe using the internal modem with North American units. Figure 2-10 Telco port TELCO Port for Dial-up Connection (North American Units Only) TELCO COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A M AX SPOT MONITOR 1 LAN 2 3 4 5 6 7 8 CONTROL OUTPUTS 1 G2 G 3 G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G2 G3 G4 G 5 G6 G7 G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB USB ON/OFF 115-230V~ 50/60 Hz 5-3A POWER USB 1. Document 800-07766V1 Rev A 02/11 Using a standard telephone cable with RJ11 connectors, plug one connector into the TELCO port on the DVR (see Figure 2-10). 35 Installation 2. Plug the other connector in a telephone outlet. Note Caution Connect the DVR to a telephone line only if a dial-up connection is planned. Power down the DVR before connecting hardware to it. See Powering Up on page 28. For Telco communication, a data-grade (fax) telephone line is preferable to a standard line. Special features, such as call waiting, should not be available on a telephone line used by a Multi-Media LT DVR. Note For dial-up connections, LocalView is not needed to help set up a remote connection. You are ready to power-up the camera(s) and the Multi-Media LT DVR. See Powering the Multi-Media LT DVR on page 27. DVR Internal Modem Default Settings Table 2-3 Default Settings of the Internal DVR Modem Field name Value TELCO Port Internal or Port 1 Baud 115,200 Wait 60 Prefix AT Initialization Z Dialing D Testing a Dial-Up Connection in the Field Using a standard telephone line, dial the number used to reach the DVR modem, to listen for an answer tone. 36 Rapid Eye™ LT DVR Installation Guide Upgrading the Software of a DVR Onsite Onsite, you can upgrade a Multi-Media LT DVR equipped with a DVD drive, using the Upgrade CD. 1. Open the DVD drive. 2. Place the CD identified as UPGRADE into the tray. 3. Shut the DVD tray. 4. While the CD-ROM remains in the DVR, power-down the DVR. 5. Power-up the DVR. 6. When the upgrade is complete, the DVD drive tray opens automatically. 7. Remove the CD and shut the DVD drive tray. Use of Media by the DVR, for Clip Distribution Using LocalView After making a clip of video onsite, you may distribute the clip either by: • • Copying the clip to a USB memory stick. Burning the clip to disk media, using the DVD drive on the Multi-Media LT DVR. See Table 2-4. Table 2-4 Media Options for Video Clips Media Supported CD –R DVD +R     DVD –RW  DVD +RW  DVD –RAM  CD –RW DVD –R Clip Size A video clip file (including audio and data) can be as big as two gigabytes (2 GB). Refer to the media documentation for the storage capacity of that media to hold a clip. Document 800-07766V1 Rev A 02/11 37 Installation If the size of a clip exceeds the space available on the media, a warning message appears. You can reduce the size of a clip by removing video feeds, or by shortening the clip. Making and Copying a Clip from a PC Running View Operators who make video clips offsite, using a PC running the View application, can copy one clip or many, using the hardware on the PC. 38 3 Quick Test for Remote Video This chapter describes how to perform a quick test to confirm that all the hardware and software is working and video is being received from DVRs at remote sites. Your organization’s Multi SA may need to establish that video can be obtained on an operator PC, after Testing a Network Connection in the Field, page 35, or Testing a Dial-Up Connection in the Field, page 36. It is useful to establish that the hardware and software installations are in good working order before securing the system with passwords, user accounts, and so on. Software for the Remote Operation of Rapid Eye LT DVRs Checklist for Admin Software Figure 3-1 Desktop Icon for the Admin Application Refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide, about using the Admin application to: • • Open the ports in your organization’s firewall that are needed by Rapid Eye. See Firewall Reference, page 43. Install Rapid Eye Multi-Media LT (REM) software. How to install and use Rapid Eye software by Honeywell is explained in the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide. After installing Rapid Eye software, documentation about Rapid Eye Multi-Media LT is available at the operator PC. Click Start  All Programs  Rapid Eye Multi-Media LT x.x  Documentation  publication title (choose the document you want to view). • Document 800-07766V1 Rev A 02/11 Create and log on to an empty Multi-Media LT central database. 39 Quick Test for Remote Video • • Name the Rapid Eye site. Add connection information about the Rapid Eye site. Checklist for View Software Refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide, about using the View application to: 1. Run View. 2. Log on to the Rapid Eye database. 3. Using View, run a Maintenance session at the Rapid Eye site, to check if the connection is set up. After one Maintenance Session runs, the site is ready for further configuration and operation. 4. Check if the connected camera(s) in a powered ON state are showing video feeds. 5. Set the time of the Rapid Eye LT DVR. Figure 3-2 Running a Maintenance Session Select a site to connect to and click Maintain Obtaining Live Video Refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Common Operator Guide, about using View to run a Live session and obtain video. 40 Rapid Eye™ LT DVR Installation Guide Figure 3-3 Select a Site on the Sites Tab, then Click Live Tear-away Player window Player toolbar Image from video feed Avoiding Installation Problems for Video After a successful, quick connection, check the recorded video for hard-to-predict situations. Changing environmental factors can compromise video at the source. Spot-Checking Recorded Video After a day or two, run a retrieval session to look for artifacts in recorded video, at every half-hour or so, over a 24-hour period. Sun The darkness of night or bright sunlight may indicate the need for changes in camera position or lighting. For outdoor cameras, it can be worthwhile to run such spot checks seasonally. Direct sunlight at short times during the day, such as daybreak, can interfere with recording for cameras aimed east, as can sundown for cameras pointing west. After use of PTZ A camera with the ability to pan, tilt and zoom can be set to respond in a variety of ways after use and should be spot-checked. Run a Retrieval session to do so. Document 800-07766V1 Rev A 02/11 41 Quick Test for Remote Video Scheduling The video archive can be spot-checked for recorded video when cameras are scheduled to record it. Refer to Scheduling in the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide. Vandalism Tampering with cameras, the DVR or other hardware. This can be done by damaging hardware directly or indirectly interfering (by spraying paint, fog or moving objects in the way), or even through reconfiguration, using View software. Allow for access to the DVR, if maintenance is required, yet prevent easy criminal tampering with the system. Dew, frost or kitchen grease Check camera lenses, or windows between the camera and the subject for transparency and cleanliness. Darkness Without lighting or infrared cameras, indoor rooms and nighttime can make cameras ineffective. Cameras at an outside window In a room that remains lit during evenings, reflection from the window can hamper or block visibility outside. Opaque objects Even small objects can obstruct a camera when near, hampering an operator’s view of a site. Large mobile objects, such as a truck also can be used to compromise video of an event. Work around camera blind spots due to architecture, mobile equipment, vehicle docking, construction and so on. Power outage Even when plugged into a UPS, a prolonged power outage compromises the recording of video. Calibrating Tamper Detection for Cameras Calibration of tamper detection requires that a System Administrator has set up tamper detection on a camera to trigger an alarm or to be logged, and that an operator use LocalView or a remote operator use View. Blind A camera can be blinded by too much light or too little. To calibrate, cover the camera with an opaque cloth or box, or prop a strong light in front of the camera for more than 48 seconds. Less time than this does not trigger an alarm or log entry. This amount of time is designed to reduce the number of false positives. Check with the operator if an alarm or log entry has occurred. Remove the opaque cloth. Turning the lights off at the scene can also trigger tamper detection, as can panning a PTZ camera from a light colored scene to a darker scene (or the opposite). Lowering the threshold can compensate. Blinding a camera also triggers the Blur-type and Scene Change-type of tamper detection. Blur It is not recommended to alter a camera’s focus, once set. To simulate sabotage of focus, use a lens-like sheet of glass or plastic, or a transparent container of water, and prop it in front of the camera during calibration. Scene Change After a System Administrator has rearmed an alarm produced by the Scene Change-type of tamper detection, move the camera back to the scene that the organization needs to monitor. TIP! The Blind type of tamper detection can be used for fixed and for PTZ cameras. Blur and Scene Change tamper detection are designed for fixed cameras only, not for PTZ use. Using pan, tilt or zoom functions will trigger Blur and Scene Change. 42 Rapid Eye™ LT DVR Installation Guide Calibrating Rows of Mobile Objects Scene Change is sensitive to large scale changes in a scene. For example, using Scene Change for a camera that shows many chairs in a row, close by, such as in an airport or casino, may not be effective. If the DVR learns while people are sitting, that sitting persons are not to be considered as sabotage, when the chairs empty, the scene may have changed enough for the DVR to trigger a log entry or an alarm. And if the operator makes the DVR learn when the chairs are empty, then tamper detection may be triggered when people sit in the chairs. The same can be said for a row of vehicles that are frequently moved, such as in a taxi stand or truck depot. Firewall Reference Multi-Media sessions (live, retrieval and alarm) are sent to port 10 000, the DVR base IP port. The value of the base port can be changed by a Multi SA. For port functions, see Table 3-1. Table 3-1 Default Transmission Control Protocol (TCP) Ports Porta Name Use Needed at … 10 000b Base Live, retrieval and alarm sessions Multi-Media LT DVR operator station 10 001 Maintenance Maintenance session for configuration, security, and sending/receiving system files Multi-Media LT DVR administrator station 21 FTP File transfer during upgrades and to obtain the DVR log Multi-Media LT DVR administrator station 10 003 Alarm Alarm server for callbacks Alarm station for Multi-Media LT DVRs a These port settings reported in Admin software, in the Add Connection/Update Connection dialogs and for alarms, when adding/updating an Alarm Station (see Figure 3-4). b The base port can be changed by using Admin software. Document 800-07766V1 Rev A 02/11 43 Quick Test for Remote Video Figure 3-4 44 DVR Base IP Ports: Remote Connection and Alarm Station 4 Audio This chapter covers: • • Checking for audio interference Monitoring and recording audio remotely and onsite using LocalView Audio at a Multi-Media LT Site If security procedures call for viewing the person that is speaking, plan to place microphones in camera range. However, microphones can be placed independently of cameras; they have their own cabling. Microphones require amplification to provide line-level input to a Multi-Media LT DVR (see Figure 4-1). Figure 4-1 Audio Input to Multi-Media LT DVR COMMON SYS FAIL SYS GOO D SPOT MONITOR 1 2 3 4 5 6 7 FAULT RELAY 28V, 3A MAX 8 CONTROL OUTPUTS 1 G2 G3 G4 G SERIAL PORT 4 VIDEO INPUTS 1 G 2 G 3 G 4 G 5 G 6 G 7 G8 G ALARM INPUTS TELCO Channel 1 LEFT Microphone SERIAL PORT 2 LAN IN ON/OFF OUT SERIAL PORT 1 VGA NOT USED MIC INs Line-level OUTs USB Mono INs Stereo miniplug OUT Mono-to-stereo adapter Channel 2 RIGHT Microphone GAIN Document 800-07766V1 Rev A 02/11 SERIAL PORT 3 115-230V~ 50/60 Hz 5-3A POWER USB IN OUT NOT USED Note The NOT USED connector is disabled. Use the AUDIO IN connector to connect an audio input device (microphone). Pre-amplifier 45 Audio Selecting a Microphone Choosing a microphone type (condenser, canon, Lavaliere, and so on), pickup pattern (cardioid, omni-directional, and so on), sensitivity, whether one needs phantom power, and other considerations, are beyond the scope of these installation instructions. Unlike camera domes, you can mix different models of microphone at a site. Please see your microphone supplier. Placing a Microphone Microphone placement requires experience with noise sources, sound absorption and reflections; these topics are beyond the scope of these instructions. Please see your microphone supplier. See also Checking For Audio Interference on page 46. Speakers Connect powered speakers to AUDIO OUT connector on a Multi-Media LT DVR so that people at the site can hear an operator (see Figure 4-2). TIP! Place speakers away from microphones, to avoid audio feedback. Figure 4-2 Connecting Speakers COMMON SYS FAIL SYS GOOD SPOT MONITOR 1 2 3 4 5 6 7 FAULT RELAY 28V, 3A MAX 8 CONTROL OUTPUTS 1 G 2 G3 G4 G SERIAL PORT 4 VIDEO INPUTS 1 G 2 G 3 G4 G 5 G 6 G 7 G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN ON/OFF OUT SERIAL PORT 1 VGA NOT USED USB Stereo mini-plug Area 1 Note Area 2 115-230V~ 50/60 Hz 5-3A POWER USB IN OUT Powered speaker Channel 2 / RIGHT Powered speaker Channel 1 / LEFT SERIAL PORT 3 NOT USED The NOT USED connector is disabled. Use the AUDIO OUT connector to connect an audio output device (speakers). Checking For Audio Interference Checking one’s installation for hard-to-predict situations includes spot-checking for: Live audio Coordinate the testing of audio with fire alarm and security alarm testing. Using View, connect to that Multi-Media LT DVR and check audio for feedback and interference, before and during alarms. 46 Rapid Eye™ LT DVR Installation Guide Recorded audio After a day or two, check for background noise in recordings, using a retrieval session to spot-check each microphone for a few seconds at every half-hour or so, during a 24-hour period. This can reveal if microphones are placed too near sources of background noise such as a vent. Noise is amplified to a point where it interferes with audio. Hard to predict noise from the area’s soundscape (rush-hour traffic, passing trains and planes, crowds in a stadium, and so on) may not have been present during the installation of microphones and speakers. Test loud alarms during the installation; they can interfere with Multi-Media LT audio. Caution Placing a microphone or speaker close to a ringing alarm bell can render either ineffective; the bell noise can mask the voice of an operator attempting to use the microphone. The bell could also mask a voice coming from a speaker. Loud alarms can interfere with microphones or a speaker when they could be needed most. Audio for Operators When listening, sound sources are mixed at a View operator’s station, regardless of the number of sites being monitored at once. Each site can send two channels of audio. Sending and Receiving Audio Offsite 1. Install a sound card on the View operator PC. 2. Connect a microphone to the PC sound card. 3. Connect a powered speaker to the PC sound card. Figure 4-3 Document 800-07766V1 Rev A 02/11 Audio Tab 47 Audio Caution The Audio tab is unavailable on PCs without a sound card. Monitoring and Recording Audio 1. Select the Enable checkboxes to enable transmission of sound from point to point and to monitor it. 2. Select the Record checkbox to record sound along with the video from the site. Enabling Talking to a Site Select the Talk (Audio Out) checkboxes, as needed for each channel (see Figure 4-3). An operator can broadcast on either or both channels, and to as many sites at once as can be opened, that have audio. Caution Loud alarms can interfere with microphones or a speaker at times when they could be needed most. Onsite Audio Using LocalView LocalView can be used to test or permanently monitor audio onsite. 1. Using LocalView, on the Audio Setup tab, add a checkmark to the box for Channel 2 (Right) Used by Site Operator for Local Audio Monitoring. The channel 2 Enable, Record and name are not needed for monitoring audio by a LocalView operator and are removed from view. The Gain controls remain available for both audio channels. 2. In the Channel 1 controls, add checkmarks to the Enable checkboxes for Talk, Listen or both, as needed. 3. Add checkmarks to the Record checkboxes for Talk, Listen or both, as needed. The Enable checkbox needs to be selected before the Record checkbox can be. Disabling Audio for LocalView Remove the check mark in the Channel 2 (Right) Used by Site Operator for Local Audio Monitoring checkbox (see Figure 4-3) to disable audio for LocalView. 48 5 Site Hardware You can add hardware to a Multi-Media LT DVR at any time. Multi-Media software is then used to make Multi-Media LT DVRs aware of the hardware. The steps to do so are outlined in the road map, below. Road Map for Adding Hardware After testing the connection from an operator PC to a Multi-Media LT DVR, power down the DVR, then: 1. Place the DVR and its camera(s) in their operational locations, and power-up the DVR. 2. Use the View application to run a Maintenance session at the site to specify other (optional) hardware connected to the Multi-Media LT DVR, such as: extra cameras, gates controlled by a Multi-Media LT operator, and heat sensors. Aside from cameras and communications, a Multi-Media LT DVR can interface with many different types of hardware, such as: • • • • Sensors: motion, heat, alarm, and so on. Relay triggered devices: locks, gates, warning sirens, and so on. Alarm panel: a fault relay offers a means to monitor the DVR operational status, using an external device. Point-of-sale (POS) hardware, using text messaging over serial communications, or other device. Securing a Multi-Media LT DVR When planning where to place the DVR, inform your planning authority about: • Allowing for access to the DVR, if maintenance is required, yet preventing easy criminal tampering with the system. - and - • Environmental factors that can hamper the DVR, such as: lack of ventilation, dust, condensation, and excessive heat or cold. To secure the DVR: 1. Document 800-07766V1 Rev A 02/11 Select a secure, clean, well-ventilated area for the Rapid Eye Multi-Media LT DVR. 49 Site Hardware 2. You have the option of rack-mounting the DVR. Leave at least a one-inch space on the sides of the rack for ventilation. 3. Plug the supplied power cord from the rear of the Multi-Media LT DVR to a grounded power supply, preferably through an uninterruptible power supply (UPS). Caution Do not block the air intakes on the side of a Multi-Media LT DVR. A warning sticker indicates this on the right-hand side of the DVR. Do not place equipment, such as a monitor, directly on top of the Multi-Media LT DVR. Connectors for Serial Communications Ports 1 and 2 The wiring for the RS-232 connectors on a Multi-Media LT DVR’s Serial PORT 1 and PORT 2 is listed in Table 5-1. Table 5-1 Wiring an RS-232 Cable for Serial Use RS-232 Pin-Out 1 DCD 6 DSR 2 RxD 7 RTS 3 TxD 8 CTS 4 DTR 9 RI 5 GND Figure 5-1 Pin Order on Ports 1 and 2 of a DB-9 Connector (View into the DVR) Ports 3 and 4 The wiring for the RJ45 connectors on a Multi-Media LT DVR’s Serial PORT 3 and PORT 4 is listed in Table 5-2. Table 5-2 Wiring an RJ45 Cable for Serial Use RS485 (half duplex) GND - 4 +DX - 1 -DX - 2 50 Rapid Eye™ LT DVR Installation Guide Figure 5-2 Pin Order on Serial Ports 3 and 4 of an RJ45 Connector Hardware Options A Rapid Eye Multi-Media LT DVR interfaces with hardware such as: • • • • • • Public display monitor (see the next section). Cameras, and domes that pan-tilt-zoom (PTZ). See Connecting a PTZ Dome, page 52. Alarm sensors, connected to a Multi-Media LT DVR’s inputs. See Inputs for Sensors, page 55. Relay triggered devices, including locks, gates, warning sirens, and so on, that connect to the outputs of a Multi-Media LT DVR. See Control Outputs, page 56. Relay triggered device for system monitoring. See System Monitoring, page 57. Point-of-sale hardware, with text messaging over serial communications, or any other device with serial communication capability. See Point-of-Sale Hardware, page 58. Public Display Monitor A public display monitor can be set up on Multi-Media LT DVRs, independently of LocalView. There is no need for converters between the monitor and the DVR. 1. Mount a monitor where you plan to have it display a video feed. For NTSC cameras, use an NTSC video monitor; for PAL cameras, use a PAL monitor. Do NOT place a monitor on top of the Rapid Eye unit. 2. Connect a coaxial cable to the INPUT of the video monitor. 3. Connect the other end of the coaxial cable to SPOT MONITOR connection, at the back of the Multi-Media LT DVR. 4. Using the View application, run a Maintenance session. 5. Click the Monitor Out tab. 6. Select a camera that will feed the monitor in the Cameras to Choose from box. 7. Enter a number in the Duration box to set the amount of time (in seconds) that the video feed is displayed on the monitor. If you select only one camera, the duration is ignored and the feed is displayed without interruption. 8. Click Add. You have the option of adding more video feeds to the public monitor; to do so, repeat step 6 to step 8. Document 800-07766V1 Rev A 02/11 51 Site Hardware Caution Do not “T-tap” the cable; this can introduce unwanted distortion into the video signal. To obtain a video feed, use an output port on the Multi-Media LT DVR. Using LocalView for Public Display You have the option of using VGA monitor(s) as a public display monitor. Set LocalView to display the camera(s) that you need. More than one camera can be displayed simultaneously. For a better public display of video, and if displaying one video feed at a time is satisfactory, Honeywell recommends using a dedicated NTSC (or PAL) monitor, rather than the VGA output used for LocalView. Connecting a PTZ Dome Connection to the DVR Connect the Data In port of a PTZ dome (an RS485 connector) to one of the ports on a Multi-Media LT DVR. Serial ports 3 and 4 do not need a 232/485 converter. Figure 5-3 See Connectors for Serial Communications on page 50 for pinout information for serial Ports 1 and 2 and for serial Ports 3 and 4. Serial Ports 1 to 4 COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A MAX SPOT MONITOR 1 2 3 4 5 6 7 8 CONTROL OUTPUTS 1 G2G3G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G2G3G4 G 5 G6G7G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB Serial Ports 3 and 4: RS485 ports (8-pin) ON/OFF 115-230V~ 50/60 Hz 5-3A USB POWER Serial Ports 1 and 2: RS232 ports (9-pin) ACUIX Camera An ACUIX™ PTZ camera dome with Intellibus™ can be connected to a Rapid Eye Multi-Media LT DVR and configured using Rapid Eye View software. 1. 52 Set ACUIX cameras to their Intellibus mode (Intellibus-PTZ). Rapid Eye™ LT DVR Installation Guide 2. Set DIP switch 5-8 to ON, on each ACUIX camera. Set the Camera Address using rotary switches (SW1 to SW4) on the PCB at the base of the dome. Do not use the same Camera Address on two or more domes connected to the same bus. 3. Connect the ACUIX cameras to a port on the Rapid Eye LT DVR. 4. Notify the Multi SA of the number of the port used on the Rapid Eye LT DVR and the Camera Address used for each ACUIX camera. Many PTZ Domes on One Serial Communications Line You can connect up to 8 domes on one communication line connected to the Multi-Media LT DVR. Terminate the communication input(s) of the last dome in the chain. Leave other domes un-terminated. HD6/KD6/KD6i Domes The HD6 / KD6 / KD6i domes cannot share the same serial communications line with other makes and models of domes. Consistent Port Attributes Honeywell recommends that if domes are to share a serial communications line, installers should select domes that: • • Function at the same settings for: Baud Rate, Data Bits, Parity, and Stop Bits. Use the same PTZ drivers. Caution Domes that require different PTZ drivers may not function as expected if they are installed on the same port/serial communications line. Configuring PTZ Use the View application to run a maintenance session. Use the Video tab to configure PTZ settings. Multi-Media LT DVRs support the PTZ domes listed in Table 5-3. A Multi-Media LT site can support many types of PTZ software drivers at the same time. Refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide, for procedures to enable a PTZ dome. Table 5-3 PTZ Drivers for Controllers and Domes Driver (name)a Baud rate Support for (dome/controller/PIT device) Bossware 19200 PIT device, to which domes are connected Honeywell fixed camera 9600 Honeywell HCU484 Intellibus 38400 ACUIX camera Javelin 308 9600 Javelin 308 Controller Document 800-07766V1 Rev A 02/11 53 Site Hardware Table 5-3 PTZ Drivers for Controllers and Domes (cont’d) Driver (name)a Baud rate Support for (dome/controller/PIT device) Kalatel 9600 or 2400 Kalatel KTD312 Cyberdome Pelco D 4800, 9600, or 2400 Pelco D Pelco P 2400 Pelco P Rapid Dome/Orbiter 9600 RapidDome or Orbiter SensorMatic RS422 4800 SensorMatic RS422: Delta and Speed Ultrak (using VCL) 2400 Ultrak (configured as VCL) Ultrak KD6 9600 KD6, HD6, HD6i a The drivers are not listed alphabetically in the View application. A driver can be used with domes other than those listed. For other domes, controllers, or PIT devices, refer to the documentation provided with the device. Caution After the installation, installers should communicate to the Multi SA: each address used by the PTZ domes and the number of the port used for PTZ on the Rapid Eye LT DVR. Alarm Sensors To connect alarm-type hardware to a Multi-Media LT DVR, use hookup wire in the 20-gauge range. Tools you may need: • • A slot screwdriver (supplied). The screws are smaller than those for a 1/8 inch screwdriver. A wire stripper. Connecting an Alarm Sensor 1. From the alarm wire tips, strip approximately 0.6 cm (1/4 inch) of insulation. 2. Insert each alarm wire into the screw-type, terminal connector on the ALARM terminal strip: one wire to the numbered terminal connection and the other wire to ground. Caution 54 To avoid short-circuits, ensure that bare wire is not visible at the rear panel. Rapid Eye™ LT DVR Installation Guide Inputs for Sensors Configuration Using View Software 1. Using View, start a Maintenance session for the Rapid Eye site. Wait until the System Operational message appears. Click the Events tab. More tabs are displayed. 2. Click the Inputs tab. 3. Enter the name of an input in its Input box. You have the option of identifying inputs that are not in use, such as input 7 and input 8 (see Figure 5-4). 4. You have the option of monitoring the activation of inputs and their deactivation by selecting Log and Alarm, as needed. 5. By default, alarm/control inputs are configured as NO (normally open). Click NC (normally closed) or EOL (end-of-line), as needed. Figure 5-4 Input Configuration During a Maintenance Session Technical Notes Inputs to a Multi-Media LT DVR Used by Hardware Devices Honeywell recommends that installers report the connection of input devices to the organization Multi-Media System Administrator, indicating if the devices are using connections that are: normally open, normally closed or end-of-line. Document 800-07766V1 Rev A 02/11 55 Site Hardware Alarm Sensors Most alarm sensor units have a dry contact for outputs, usually providing normally open (NO) contacts or normally closed (NC) contacts. The sensor inputs to a Multi-Media LT DVR are configured for normally open (NO) devices. End-of-Line A sensor input can also be configured as EOL (end-of-line or protected). The load for an EOL connection is 2 k*, nominal. Table 5-4 Sensor Hardware Acronym Sensor Input Implication NO Normally Open Input is active when switch goes ON NC Normally Closed Input is active when switch goes OFF EOL End of Line Input is active when switch goes ON, or if wires to the alarm sensor are cut Control Outputs Power Rating Up to 24 mA can be drawn at each output. Use hookup wire in the 20-gauge range to connect the outputs to relay triggered devices (locks, gates, warning sirens, and so on) to a Multi-Media LT DVR. Tools You may need: • • A slot screwdriver (supplied). The screws are slightly smaller than those for a 1/8 inch screwdriver. A wire stripper Connector 1. From the hookup wire tips, strip approximately 0.6 cm (1/4 inch) of insulation. 2. Insert each relay control wire to the screw-type, terminal connector on the CONTROL OUTPUTS terminal strip: one wire to ground and the other wire to the numbered connection you choose. Caution 56 To avoid short-circuits, ensure that bare wire is not visible at the rear panel. Rapid Eye™ LT DVR Installation Guide Purpose Outputs can be activated by: • • A View operator Automatically, by response rules, set by a System Administrator (see System Monitoring). System Monitoring A Multi-Media LT DVR can be monitored for failure to: • • • • Function Report alarms Hardware failure to record video Configuration error, to stop the recording of video. Connection to an Alarm Panel Connect a combination of Fault Relay circuitry and outputs to an alarm panel, preset to warn your organization if a failure occurs. An output can be configured to respond to a Response Schedule. Fault Relay Hardware Figure 5-5 Connecting the DVR FAULT RELAY to an External Alarm Panel Not used INPUT to external alarm panel COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A MAX COM MON SYS FA IL SYS GOOD SPOT MONITOR 1 2 3 4 5 6 7 FAULT RELAY 28V, 3A MAX 8 CONTROL OUTPUTS 1 G2G3G4 G SERIAL PORT 4 VIDEO INPUTS 1 G2G3G4 G 5 G 6G7G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB Document 800-07766V1 Rev A 02/11 SERIAL PORT 3 USB ON/OFF 115-230V~ 50/60 Hz 5-3A POWER 57 Site Hardware Eleven-Minute Delay If the DVR fails to function, report alarms or record video due to hardware failure, for more than 11 minutes, the FAULT RELAY is triggered. Immediate Trigger A power outage triggers the relay immediately. Alarm When Disabling Video Recording A Rapid Eye LT DVR can be monitored for operator tampering with recording. Refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide, in the tracing section. Temperature A Rapid Eye LT DVR can be operated in a non-condensing environment, in temperatures ranging from 40°F to 104°F (or 5°C to 40°C). Caution Excessive heat (above 104°F) will shut down the DVR. Response Schedule Vandalism One can add rules to trigger an output if video recording fails due to a cut cable, dead camera or other failure that is not related to DVR performance. Consult the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide, in the Response Schedule section. Point-of-Sale Hardware Connect a point-of-sale (POS) device or other data communication equipment to any of: SERIAL PORTs 1 to 2 Use RS232 connectors (see Figure 5-6). SERIAL PORTs 3 to 4 Use RS485 connectors (see Figure 5-6). 58 Rapid Eye™ LT DVR Installation Guide Figure 5-6 Serial Ports For POS COMMON SYS FAIL SYS GOOD FAULT RELAY 28V, 3A MAX SPOT MONITOR 1 2 3 4 5 6 7 8 CONTROL OUTPUTS 1 G2G3G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G2G3G4 G 5 G6 G7G8 G ALARM INPUTS TELCO Serial Ports 1 and 2 SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB Serial Ports 3 and 4 ON/OFF 115-230V~ 50/60 Hz 5-3A POWER USB NetPIT and PIT Devices To connect a Multi-Media LT DVR to a point-of-sale (POS) device—a cash register, automatic teller machine (ATM), and so on—a device is needed for Protocol Interface Translation (PIT) or Network Protocol Interface Translation (NetPIT). Rapid Eye Multi-Media LT DVRs support PITs and a NetPIT, for attaching many serial devices to a DVR. A PIT can provide communications for one device (AVBPIT1) or up to four devices (AVBPIT4POS). A NetPIT device provides communications for up to 16 POS devices from one serial port. Figure 5-7 Cash Registers Connected to a Honeywell PIT COMMON SYS FAIL SYS GOOD OT TOR 1 2 3 4 5 6 7 FAULT RELAY 28V, 3A MAX 8 CONTROL OUTPUTS 1 G2G3G4 G SERIAL PORT 3 SERIAL PORT 4 VIDEO INPUTS 1 G2G3G4 G 5 G6G7G8 G ALARM INPUTS TELCO SERIAL PORT 2 LAN IN OUT SERIAL PORT 1 VGA NOT USED USB PIT/NetPIT Up to 16 POS devices per serial port ON/OFF 115-230V~ 50/60 Hz 5-3A POWER USB PIT and NetPIT devices are connected to the serial ports on the back of Multi-Media LT DVRs. Your installer configures the PIT/NetPIT device for use with the make and model of POS device. NetPIT supports applications by Retalix® (RetPIT), Micros® (MicPIT) and AtmPIT. Port Restrictions Only one NetPIT device can be supported; only one can be assigned to a Multi-Media LT port. Up to 16 POS devices can be assigned to a NetPIT device. Note Document 800-07766V1 Rev A 02/11 A PIT device cannot be assigned to a NetPIT port. 59 Site Hardware Assignment Limits Up to four PIT serial devices can be supported. Four POS devices can be assigned to each PIT device. Configuring POS, PIT and NetPIT Devices for Rapid Eye For procedures to configure POS devices, using the Serial Devices tab in the Maintenance dialog, refer to the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide. Port Use Restrictions Multiple Serial Switches Nested serial switches are not supported in Multi-Media LT software; please do not connect more than one to a Multi-Media LT DVR. Internal Port: Internal Modem During a maintenance session, the Serial Devices tab shows an Internal Port that either lists a modem or nothing at all. If the Internal Port holds a modem, the modem cannot be deleted. The internal port cannot receive devices from the New devices or the Unassigned devices groups. Note 60 Internal modems are only included with Multi-Media LT NTSC units. PAL units will need an external modem for use with a dial-up connection. A Frequently Asked Questions This appendix describes some typical installation questions and provides possible solutions. If you are still having difficulty, please call Honeywell Technical Support (see the back cover of this manual for contact information). Supporting an Installation Table A-1 Problem Installation FAQs Possible Solution Refer to … Cannot use Admin Check if the password to the Administrator account has been changed. Ask your System Administrator to check your user account, using Admin. Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide Check if your user account has the right to log on to Admin. Rapid Eye™ Multi-Media Digital Video Ask your System Administrator to check your user account, Recorder System Administrator Guide using Admin. Confirm which IP address should be used for the site. Your network administrator Have the installers recorded the details of the installation in Recording the Installation Details on Appendix D, Site Information Checklists? page 25 Confirm access to the database from your PC. Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide Contact your network administrator for help with rogue paths to a destination, mapped drives, a missing IP address, and so on. Recording the Installation Details on page 25 Cannot connect from a remote PC running View to a Multi-Media LT DVR Cannot log on Check to see if your user account is valid. Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide Site is not listed Information is missing in the database or you are using the Rapid Eye™ Multi-Media Digital Video wrong database to log on. Quit View and log on again, Recorder System Administrator Guide making sure that the correct database is in use. If it is, ask your System Administrator to check the database. Document 800-07766V1 Rev A 02/11 61 Frequently Asked Questions Table A-1 Problem Installation FAQs (cont’d) Possible Solution Refer to … Check the camera connections. Connecting a Camera on page 26 Check if there has been a power outage. Has the UPS failed? Powering Up on page 28 Check that the DVR, cameras, and other hardware are powered. Powering the Multi-Media LT DVR on page 27 Check if the site connection information—in the database that you are using to log on—reflects the type of connection used by the PC and the Multi-Media LT DVR. Are you using a network or dial-up connection? Recording the Installation Details on page 25, or the Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide. No video 62 B Cabling Coaxial Cable For short camera-to-monitor distances (up to several hundred feet), use pre-assembled or field-connected lengths of RG59/U coaxial cable, with continuous shielding, using a BNC connector at each end. Length Limit The cable length between a camera and the Multi-Media LT DVR should be limited to 230 meters/750 feet. When installing coaxial cable, avoid loops, kinks, or wraparounds. Table B-1 Recommended Maximum Length of Coaxial Cable Requirement Length (feet) Length (meters) Not amplified 750 230 Amplified 3,400 1,035 Amplifier As needed, optional video signal amplifiers can be used where longer distances separate cameras and monitors. Amplifiers at the camera output or along the coaxial cable run will increase camera-to-monitor distance to a maximum length of 3,400 feet for RG59/U cable. Coaxial Cable Checklist Table B-2 Check Coaxial Cable Checklist Description    Terminate all unused inputs and unused outputs in their correct impedance.  Splicing coaxial cables can cause reflection of the signal, resulting in distortion, when improper connectors are used.  For outdoor applications, use weatherproof connectors. In long cable runs, use the minimum possible number of connectors. Each connector causes attenuation. In long transmission systems, use balanced coaxial cables. Document 800-07766V1 Rev A 02/11 63 Cabling Triaxial Cable Use triaxial cable instead of coaxial cable when the cable must be routed through an area having EMI (Electromagnetic Interference) caused by (partial list): • • • • Large machinery High voltage power lines Refrigerator units Microwaves Triaxial cable has a center conductor, insulator, and shield, followed by a second insulator and shield. The double shielding significantly reduces the amount of EMI radiation that is exposed to the center conductor. Grounding Consult a certified electrician to avoid ground loops—video and audio—in your Multi-Media LT system. Unbalanced coaxial cable runs between low power sources can create ground loop problems. Caution Do not remove the third wire of the three-prong electrical plug (aka lifting the ground). This is a violation of local electrical codes. Electrical Interference To manage electrical interference (also called electro-magnetic interference or EMI), you can survey the facility for electronics that generate EMI noise—fluorescent lights, radio frequency (RF) receivers or transmitters, power lines or elevator shafts—before installing equipment. Cables can be routed around or away from sources of noise so that there is no interference with the CCTV signal. Hum Bar Hum bars appear as horizontal distortion across the monitor. The hum bar is caused by the effect of electrical interference on the video signal. 64 C Horizontal and Vertical Unit Installations Rubber Feet and the Orientation of Unit Installations The Rapid Eye Multi-Media LT unit can be installed one of the two following orientations (see Figure C-1): • • Horizontal. The rubber feet come pre-installed on the unit for horizontal installations. Vertical. If a vertical installation is required, see Installing Rubber Feet for a Vertical Installation on page 66 for the procedure to change the rubber feet placements on your Multi-Media LT DVR. Figure C-1 Rubber Feet Placement for Vertical and Horizontal Installations Keep the rubber feet installed on the bottom of the unit if you are using a horizontal installation. Remove the rubber feet from the unit bottom and screw the rubber feet into the left side of the unit if you are using a vertical installation. Rapid Eye Multi-Media LT installed vertically Rapid Eye Multi-Media LT installed horizontally Document 800-07766V1 Rev A 02/11 65 Horizontal and Vertical Unit Installations Installing Rubber Feet for a Vertical Installation If you will be installing your Rapid Eye Multi-Media LT DVR vertically, use the following procedure to change the rubber feet placement for a vertical installation: 66 1. Unscrew the four rubber feet from the bottom of the Multi-Media LT unit. You should be able to remove the rubber feet by hand. 2. Screw the rubber feet into the four holes on the left side of the Multi-Media LT unit. Turn the rubber feet clockwise to tighten them until they fit securely (see Figure C-1). D Site Information Checklists This appendix provides checklists that site installers and operators may find useful. Organization Personnel Name, Telephone Number, E-mail Information Installer Multi-Media LT System Administrator (Multi SA) Security personnel Network Administrator Onsite personnel Emergency / after hours Site Definition Rapid Eye Site LocalView Site Identification Namea Admin Site Name Serial number Time zone Document 800-07766V1 Rev A 02/11 67 Site Information Checklists Rapid Eye Site Identification (cont’d) Street address Multi-Media LT DVR location: floor, room, area, and so on. SNTP servers (optional) Primary: Secondary: System password a Changed? In LocalView, Site Name shows “REM[hyphen][unit serial number]” and includes the leading zeroes. This is called the DVR computer name or network name. In the Admin application, Site Name is different; it is a label to identify the DVR, when using the View application. See Dynamic Host Configuration Protocol Using DNS on page 33. Communications to DVR Connection ( ) network ( ) dial-up ( ) both ( ) NAT Value Network IP address Network Address Translation (NAT) for internet router Router at Multi-Media LT site Dial-up remote access service (RAS) server Yes/no? Inside IP Outside IP DVR telephone number/ RAS server telephone number Area code Is the area code used normally, or is an extra connection needed? Country code 68 Rapid Eye™ LT DVR Installation Guide Communications from DVR to Alarm Station Connection ( ) network ( ) dial-up ( ) both ( ) NAT Value at Alarm Station Network IP address Network Address Translation (NAT) for internet router Router at Multi-Media LT site Dial-up remote access service (RAS) server Yes/no? Inside IP Outside IP Alarm station telephone number/ RAS server telephone number Area code Is the area code used normally, or is an extra connection needed? Country code Audio # Microphone Type Speaker Type Comments 1. 2. Document 800-07766V1 Rev A 02/11 69 Site Information Checklists Video Camera Configuration # Color / B&W / None Camera Model, Location, PTZ (Yes / No) 1. 2. 3. 4. 5. 6. 7. 8. Sensor Hardware Input 1. 2. 3. 4. 5. 6. 7. 8. 70 Type (NO / NC / EOL) Description PTZ Address Rapid Eye™ LT DVR Installation Guide Control Outputs Output Description 1. 2. 3. 4. Serial Ports Port Use (Modem / PTZ / POS …) Parameters / Comment SERIAL PORT 1 DB9 connector SERIAL PORT 2 DB9 connector SERIAL PORT 3 RJ45 connector SERIAL PORT 4 RJ45 connector Document 800-07766V1 Rev A 02/11 71 Site Information Checklists Point-of-Sale (POS) Hardware Type 72 Name / Model # Data / Text of Interest Rapid Eye™ LT DVR Installation Guide Index A ACUIX camera 52 Admin, checking for software 39 alarm panel connecting 57 connecting to DVR fault relay 57 alarm sensors configuring 55 connecting 54 output contacts 56 alarm station checklist 69 port 43 alarms monitoring for vandalism 58 audio checklist 69 connecting to DVR 45 disabling 48 enabling remotely 48 monitoring and recording 48 monitoring remotely 47 monitoring with LocalView 48 testing for interference 46 B blind, affecting video 42 blur, affecting video 42 C cables coaxial 63 triaxial 64 cameras ACUIX PTZ to DVR 52 checklist 70 connecting to DVR 20, 26 securing 27 tamper detection 42 cash registers, connecting 59 checklists 67–72 Document 800-07766V1 Rev A 02/11 clip distribution 37 coaxial cable 63 communications, serial 50 connecting 59 connections ACUIX PTZ dome to DVR 52 alarm panel 57 alarm sensors 54 audio inputs 45 camera to DVR 20, 26 cash registers 59 control outputs 56 dial-up 35 fault relay to alarm panel 57 monitor 51 mouse to DVR 31 NetPIT and PIT 59 POS 58 PTZ dome to DVR 52 rear panel 25 remote setup 32 several PTZ domes 53 speakers 46 testing dial-up 36 control outputs checklist 71 connecting 56 D DHCP enabling 34 network settings 33 dial-up connecting 35 connection setup 32 testing connection 36 documentation, availability 39 DVR communication checklist 68 documentation 21 operating temperature 58 power range 27 powering 20 powering down 28 73 powering up 28 securing 49 unit recovery 29 unpacking 24 upgrading software onsite 37 Dynamic Host Configuration Protocol, see DHCP E electrical interference 64 F FAQs 61–64 fault relay, connecting 57 firewall reference 43 G parallel port restrictions 60 monitor connecting 31, 51 public display monitor 52 mouse, connecting to DVR 31 N NetPIT 59 network connection common 33 DHCP 33 network address translation (NAT) 34 testing 35 network settings accessing 32 common network 33 using DHCP 33 grounding 64 O H operating temperature 58 organization checklist 67 hardware kit, list of contents 23 I installation details 25 overview 24 internet router 34 IP address changing with Quick Setup Wizard 32 modifying 31 L LAN, connecting to DVR 20 LocalView accessing network settings 32 availability 19 clip distribution 37 configuring the DVR 21 disabling audio 48 modifying DVR IP address 31 monitoring audio onsite 48 network settings 33 M maintenance session, running 40, 49 microphone placing 46 selecting 46 modem default settings 36 74 P PIT, connecting 59 Point-of-Sale, see POS POS checklist 72 connecting 58 PTZ dome ACUIX to DVR 52 configuring 53 connecting 52 connecting several 53 drivers 53 R Rapid Dome, passive-to-passive transmission 27 remote connection, setting up 32 RJ45 cable connector pins 50, 51 wiring 50 S scene change, affecting video 42 sensors, checklist 70 serial communications 50 serial ports checklist 71 RJ45 cable wiring 50 site checklist 67 software checking 39 Rapid Eye™ LT DVR Installation Guide upgrading onsite 37 speakers, connecting 46 storage estimator, running 22 system monitoring 57 T tamper detection 42 TELCO connecting 35 connections 20 triaxial cable 64 U unit recovery 29 Document 800-07766V1 Rev A 02/11 UPS, connecting 20 V vandalism, monitoring 58 video environmental factors 41 monitoring for tampering 58 viewing live 40 View availability 19 checking for software 40 configuring alarm sensors 55 configuring PTZs 53 obtaining video 40 running a maintenance session 49 75 76 Honeywell Systems (Head Office) 2700 Blankenbaker Pkwy, Suite 150 Louisville, KY 40299, USA www.honeywellvideo.com  +1.800.796.2288 Honeywell Systems Northern Europe Ampèrestraat 41 1446 TR Purmerend, The Netherlands www.honeywell.com/security/nl  +31.299.410.200 Honeywell Systems Europe/South Africa Aston Fields Road, Whitehouse Industrial Estate Runcorn, Cheshire, WA7 3DL, UK www.honeywell.com/security/uk  +44.01928.754028 Honeywell Systems Deutschland Johannes-Mauthe-Straße 14 D-72458 Albstadt, Germany www.honeywell.com/security/de  +49.74 31.8 01.0 Honeywell Systems Caribbean/Latin America 9315 NW 112th Ave. Miami, FL 33178, USA www.honeywellvideo.com  +1.305.805.8188 Honeywell Systems Pacific Level 3, 2 Richardson Place North Ryde, NSW 2113, Australia www.honeywellsecurity.com.au  +61.2.9353.7000 Honeywell Systems Asia 35F Tower A, City Center, 100 Zun Yi Road Shanghai 200051, China www.asia.security.honeywell.com  +86 21.5257.4568 Honeywell Systems Middle East/N. 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However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.