Recorder Dt Digital Video Recorder Operation And Maintenance Manual

Transcript

Recorder DT Digital Video Recorder Operation and Maintenance Manual LIST OF CONTENTS TITLE Safety Summary How to Use This Manual Chapter 1. INTRODUCTION 1.1 General Information 1.1.1 Type of Manual 1.1.2 Model Number and Equipment Name 1.1.3 Purpose of Equipment 1.1.4 Reporting Equipment Improvement Recommendations 1.2 Warranty Information and Registration 1.2.1 Warranty Information 1.2.2 Limitation of Liability 1.2.3 Product Warranty Registration 1.2.4 Obtaining Warranty Service 1.3 List of Abbreviations Chapter 2. DESCRIPTION AND DATA 2.1 System Description 2.2 Key Features 2.3 Specifications 2.4 Standard Components PAGE 4 5 6 6 6 6 6 6 7 7 8 8 9 10 11 11 11 12 13 We provide the information in this manual for introductory and instructional purposes only. The contents may undergo further changes with no commitment by Armasight to notify customers of those changes. Armasight assumes no responsibility for any misprints or other mistakes that may be contained in this manual. ©2013 Armasight. All rights reserved. 2 TITLE Chapter 3. OPERATING INSTRUCTIONS 3.1 Installation and Mounting 3.1.1 Battery Installation 3.1.2 Memory Card Installation 3.1.3 Mounting the Recorder DT to a Scope 3.1.4 Connecting a Display to the Recorder DT 3.2 Controls 3.3 Operating Procedures 3.3.1 Recorder DT Operating 3.3.2 Remote Operating the Recorder DT 3.3.3 Back-up Power Mode 3.3.4 Recorder DT Shut-Down Chapter 4. PREVENTIVE MAINTENANCE AND TROUBLESHOOTING 4.1 Preventive Maintenance Checks and Services 4.2 Operator Troubleshooting 4.3 Maintenance 4.3.1 General 4.3.2 Cleaning Procedures 4.3.3 Battery Removal and Replacement 4.4 Return Instructions APPENDIX A. Product Warranty Registration Card APPENDIX B. List of Spare Parts PAGE 15 15 15 15 16 17 18 19 19 20 24 24 25 25 27 28 28 28 28 28 30 31 3 SAFETY SUMMARY Before operating this product, carefully study this Operation and Maintenance Manual. The Armasight Recorder DT is an electronic device and requires careful handling. To prevent damage to the Recorder DT equipment, always follow all CAUTIONS and NOTES. Definitions of alerts that appear throughout this Manual are below: CAUTION — Identifies risk of damage to the equipment. NOTE — Highlights essential procedures, conditions, statements, and important instructional information. CAUTION: • Do not dismantle the equipment. • Keep the equipment clean. • DO NOT expose the Recorder DT to moisture, sudden temperature changes, or electric shocks. • DO NOT force the controls beyond their range of movement. • DO NOT leave the equipment on when it is not being used. • Do not store the equipment without removing the battery first. • Thoroughly dry each component of the Recorder DT before storing. 4 How to Use This Manual USAGE You must familiarize yourself with this entire manual before operating the equipment. Read the instructions on maintenance before performing any kind of maintenance checks or procedures. Follow all CAUTIONS and NOTES. MANUAL OVERVIEW Throughout this Manual, the Recorder DT Digital Video Recorder will be referred to as the Recorder DT, the recorder, or the device. The Product Warranty Registration Card is in Appendix A. A list of Spare Parts appears in Appendix B. 5 1 INTRODUCTION 1.1  GENERAL INFORMATION 1.1.1 Type of Manual Operation and Maintenance (including a List of Spare Parts). 1.1.2 Model Number and Equipment Name Armasight Recorder DT Digital Video Recorder. 1.1.3 Purpose of Equipment The Armasight Recorder DT is a high-performance, high-definition digital video recorder (DVR). It adjusts for MPEG-4 video compression, single channel resolution up to D1(704*576), 30fps, and is a real-time, easily-operated, professional DVR that consumes minimal power. It includes power-up recording functionality as well as motion detection, scheduled, and manual recording options. The SD card holds up to 32GB expandable, and is enabled for direct TV, monitor, and PC playback using an SD card reader. The Recorder DT is lightweight but durable, robust, and designed to fit any Armasight Digital or Thermal scope, Picatinny MIL-STD-1913, or Weaver rail. The rubber mount ensures quick, easy and reliable mounting and disassembly. 1.1.4 Reporting Equipment Improvement Recommendations User recommendations for improvements are encouraged. Send suggestions to [email protected], or mail your comments to: Armasight Inc. 815 Dubuque Avenue South San Francisco, CA 94080, USA, or send an email to [email protected]. 6 1.2  WARRANTY INFORMATION AND REGISTRATION 1.2.1 Warranty Information This product is guaranteed to be free from manufacturing defects in material and workmanship under normal use for a period of two (2) years from the date of purchase. This Warranty does not cover the battery, nor does it protect against damage due to loss, misuse or mishandling. In the event a defect that is covered by the foregoing Warranty occurs during the applicable period stated above, Armasight, at its option, will either repair or replace the product, and such action on the part of Armasight shall be the full extent of Armasight’s liability, and the Customer’s sole and exclusive remedy. This Warranty does not cover a product (a) used in other than its normal and customary manner; (b) subjected to misuse; (c) subjected to alterations, modifications or repairs by the Customer or by any party other than Armasight without prior written consent of Armasight; (d) special order or “close-out” merchandise or merchandise sold “as-is” by either Armasight or the Armasight dealer; or (e) merchandise that has been discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of Armasight. Armasight shall not be responsible for any defects or damage that in Armasight’s opinion is a result from the mishandling, abuse, misuse, improper storage or improper operation of the device, including use in conjunction with equipment that is electrically or mechanically incompatible with, or of inferior quality to, the product, as well as failure to maintain the environmental conditions specified by the manufacturer. This Warranty is extended only to the original purchaser. Any breach of this Warranty shall be waived unless the Customer notifies Armasight at the address noted below within the applicable Warranty period. The Customer understands and agrees that except for the foregoing Warranty, no other warranties written or oral, statutory, expressed or implied, including any implied Warranty of merchantability or fitness for a particular purpose, shall apply to the product. All such implied warranties are hereby and expressly disclaimed. 7 1.2.2 LIMITATION OF LIABILITY Armasight will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or liabilities arising out of the use of this product. Operation and use of the product are the sole responsibility of the Customer. Armasight’s sole undertaking is limited to providing the products and services outlined herein in accordance with the terms and conditions of this Agreement. The provision of products sold and services performed by Armasight to the Customer shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any obligation toward any third party of legal entity outside Armasight and the Customer; Armasight’s obligations under this Agreement extend solely to the Customer. Armasight’s liability hereunder for damages, regardless of the form or action, shall not exceed the fees or other charges paid to Armasight by the Customer or Customer’s dealer. Armasight shall not, in any event, be liable for special, indirect, incidental, or consequential damages, including, but not limited to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase, and whether or not such damages arise out of a breach of Warranty, a breach of agreement, negligence, strict liability or any other theory of liability. 1.2.3 PRODUCT WARRANTY REGISTRATION In order to validate the Warranty on your product, Armasight must receive a completed Product Warranty Registration Card for each unit or complete Warranty registration on our website at www.armasight.com. Please complete the included form (Appendix A) and immediately mail it to our Service Center: Armasight Inc. 815 Dubuque Avenue South San Francisco, CA 94080 USA 8 1.2.4 OBTAINING WARRANTY SERVICE To obtain Warranty service on the unit, the End-user must notify Armasight service department via e-mail ([email protected]), and will then receive a Return Merchandise Authorization number (RMA#). When returning please take or send the product to our service center at the address noted above, postage paid, with a copy of your sales receipt. All merchandise must be fully insured with the correct postage; Armasight will not be responsible for improper postage, missing merchandise, or merchandise that is damaged during shipment. When sending product back, please clearly mark the RMA# on the outside of the shipping box. Please include a letter that indicates your RMA#, Name, Return Address, reason for service return, Contact information (such as a valid telephone number and/ or e-mail address), and proof of purchase, which will allow us to establish the valid start date of the Warranty. Product merchandise returns that do not have an RMA listed may be refused, or may experience a significant delay in processing. The estimated Warranty service time is 10-20 business days from the time Armasight receives the returned product. The End-user/ Customer is responsible for paying postage on any items returned to Armasight for Warranty service. Armasight will cover return postage/ shipping to continental USA End-users/ Customers after Warranty repair only if the product is covered by aforementioned Warranty. Armasight will return product after Warranty service by domestic ground service and/or domestic mail. Any other requested, required or international shipping methods will require that the postage/ shipping fee be the responsibility of the End-user/ Customer. 9 1.3  LIST OF ABBREVIATIONS C F fps g hr m min mm NO. PMCS QTY SEQ SR V 10 Celsius (Centigrade) Fahrenheit frame per second gram hour meter minute millimeter Number Preventive Maintenance Checks and Services Quantity sequence Service Representative Volt 2 DESCRIPTION AND DATA 2.1  SYSTEM DESCRIPTION The Armasight Recorder DT is a high-performance, high-definition digital video recorder (DVR). It adjusts for MPEG-4 video compression, single channel resolution up to D1(704*576), 30fps, and is a real-time, easily-operated, professional DVR that consumes minimal power. It includes power-up recording functionality as well as motion detection, scheduled, and manual recording options. The SD card holds up to 32GB expandable, and is enabled for direct TV, monitor, and PC playback using an SD card reader. The Recorder DT is lightweight but durable, robust, and designed to fit any Armasight Digital or Thermal scope, Picatinny MIL-STD-1913, or Weaver rail. The rubber mount ensures quick, easy and reliable mounting and disassembly. The Recorder DT is powered by two CR123A batteries. The Recorder DT is shown in Figure 2-1. The ITEM NO. column of Table 2-1 indicates the number used to identify the items in the Figure. ––– ––– –– 2.2  KEY FEATURES MPEG-4 video compression D1 (704*576) resolution Manual/ motion detection/ scheduled/ power-up recording functionality SDHC memory support, up to 32GB Video-OUT directly connects with cameras, televisions, and monitors IR remote control Minimal power consumption (1W when standby, 2W when recording) Quickly mounts to all Armasight Digital or Thermal device Picatinny rails 11 4 8 9 7 6 5 10 3 2 1 14 11 13 Figure 2-1. recorder DT digital video recorder. SYSTEM DESCRIPTION TABLE 2-1. Recorder DT SYSTEM DESCRIPTION ITEM NO. DESCRIPTION ITEM NO. DESCRIPTION 1 Body 9 Cable Connector 2 Battery Compartment 10 SD Card (not included) 3 Battery Compartment Cover 11 SD Card Slot 4 CR123A Battery 12 Slot Cover (not shown) 5 Function Switch 13 Mount 6 Recording Button 14 Video Output Jack 15 Video Output Jack Cover (not shown) 7 IR Sensor 8 Interface Cable 12 2.3  Recorder DT SPECIFICATIONS TABLE 2-2. specifications ITEM DATA Interface OSD Menu Input Video Standard PAL/NTSC Output Video Standard PAL Video Compression MPEG-4 Video Bit Rate 3 levels Video Format MPEG-4 / ASF Image Resolution QVGA / VGA / D1 (704×576) Frame Rate 5 / 15 / 30 fps Storage SD / SDHC Card Memory Support up to 32 GB Video Output Yes (3.5mm Mini-Jack) Remote Control Yes (IR) Remote Control Distance up to 5m Power Voltage 6,0 V Battery Type 2 x CR123A (3,0 V) Operational Time (minimum): - Recording Mode - Stand-by Mode 3 hr 6 hr Mount Type Picatinny and Weaver rails Environmental Rating Water and fog resistant Storage Temperature -50 to 50°С (-58 to 122°F) Operating Temperature -20 to 50°С (-4 to 122°F) Overall Dimensions 108×55×25 mm / 4.2”×2.2”×1.0” Weight 100 g / 3.5 oz 13 2.4  STANDARD COMPONENTS All standard components of the Recorder DT are shown in Figure 2-2 and listed in Table 2-3. 1 2 3 4 5 Figure 2-2. Recorder DT STANDARD COMPONENTS The ITEM NO. column indicates the number used to identify all items in Figure 2-2. TABLE 2-3. Recorder DT STANDARD COMPONENTS ITEM NO. DESCRIPTION QTY 1 Armasight Recorder DT Digital video recorder intended for use in conjunction with Armasight Digital and thermal scopes. 1 2 CR123A Lithium Battery The Recorder DT requires two CR123A batteries. 2 3 Mount A rubber mount designed for installing the Recorder DT on a Picatinny or Weaver rail (includes two mounting screws). 1 4 Remote Control Used for remotely operating the Recorder DT. Allows the user to adjust video configuration settings and manage video recording and playback. Comes with a CR2032 (3V) battery installed. 1 5 Operation and Maintenance Manual Provides safety information, equipment description, mounting procedures, operating instructions, and preventive maintenance checks and services (including a List of Spare Parts). 1 — 14 Carton Packing box used for storage/ transportation of the device and its accessories. 1 3 OPERATING INSTRUCTIONS 3.1.  INSTALLATION AND MOUNTING 3.1.1 Battery Installation Install the CR123A batteries as follows (refer to Figure 3-1): 1. Remove the battery compartment cover (1) . 2. Insert the batteries (2) into the battery compartment (3). Align the positive (+) end of the battery with the positive (+) sign on the battery compartment. 3. Replace the battery compartment cover (1). 2 1 3 Figure 3-1. BATTERY INSTALLATION 3.1.2 SD CARD Installation In order to store recorded video files, you must insert a memory card. The Recorder DT accepts SD or SDHC memory cards with maximum capacities of 32GB (depending on the memory card’s manufacturer and type). CAUTION: If you insert a card formatted with an unsupported file structure, you will need to reformat the Recorder DT’s memory card (see Part 3.3.2). 15 CAUTION: Frequently saving, erasing, or overwriting data will shorten the lifespan of the memory card. Insert the memory card as follows (refer to Figure 3-2): 1. Open the cover of the memory card slot (1) on the side of the device. 2. Insert a memory card (2). The gold-colored contacts should face down. 3. Push the memory card into the slot until it locks into place. 4. Close the cover of the memory card slot. 1 2 Figure 3-2. SD CARD INSTALLATION To remove the memory card, do the following: 1. Turn the Recorder OFF. 2. Open the cover of the memory card slot on the side of the device. 3. Push the memory card gently until it disengages. 4. Remove the memory card. 5. Close the cover. CAUTION: DO NOT remove the memory card while the device is transferring or accessing information. This could result in loss of data, or damage to the memory card or device. 3.1.3 MOUNTING THE RECORDER DT TO A SCOPE A. Mount Figure 3-3 shows the rubber mount designed for installing the recorder on a digital scope Picatinny/Weaver rail. 16 Two М4×6 screws (2) are used for attaching the mount (1) to the body of the Recorder DT. 2 3 1 Figure 3-3. mount B. Mounting THE Recorder DT to A Scope Figure 3-4 shows the fully-assembled Recorder DT mounted to the Armasight ZEUS Thermal Imaging Riflescope. Mount the Recorder DT to a scope as follows: 1. Install the Recorder (1) on the scope rail so that the stop (3, Figure 3-3) of the Recorder mount (2) slides into one of the transverse slots of the scope rail. 2. Attach the interface cable (3) of the recorder to the connector (4) on the scope’s body. 3. Verify that the Recorder is firmly mounted to the scope. 2 1 4 3 Figure 3-4. RECORDER DT MOUNTED TO A SCOPE 3.1.4 CONNECTING A DISPLAY TO THE RECORDER DT Connect a monitor or TV to the Recorder DT with a video cable. Use the VIDEO OUT jack (3.5 mm Mini-Jack) on the Recorder. 17 3.2.  CONTROLS CAUTION: DO NOT force the Recorder DT controls past their stopping points. The Recorder DT controls are shown in Figure 3-5 and listed in Table 3-1. 1 2 3 Figure 3-5. Recorder DT Controls TABLE 3-1. Recorder DT controlS ITEM NO. 1 Control Function Switch Function Activates Recorder when turned ON. Activates Back-up Power Mode when in the BAT position. Deactivates Recorder when turned OFF. 2 REC Button 3 IR Remote Control * Activates video recording when pressed once. Stops video recording when pressed again. Allows the user to manage video recording/ playback and adjust video configuration settings using on-screen menu. *To use the remote control, the Recorder must be turned ON. See Table 3-2 for functions of the remote control buttons. 18 TABLE 3-2. Remote control KEY Function ^ Up v Down < Left / Fast Forward > Right / Fast Reverse OK OK / Record MENU Menu PLAY Play / Pause / Delete File STOP Stop Recording / Stop Playback ESC DEL Escape / Playback Delete File 3.3.  OPERATING PROCEDURES 3.3.1 RECORDER DT OPERATING PROCEDURES 1. 2. 3. 4. 5. 6. 7. 8. Install the batteries as per part 3.1.1. Insert a memory card. Mount the Recorder DT to a scope as per part 3.1.3. Attach the interface cable of the recorder to the connector on the scope’s body. Turn the scope on. Turn the Recorder DT on. An image will appear on the scope’s display. To begin recording, press the REC button. To stop recording, press the REC button again. 3.3.2 REMOTE OPERATION OF THE RECORDER DT A. GENERAL Depending on your needs and equipment capabilities, you can use the remote control to manage video recording and playback, as well as to configure the Recorder DT video settings. 19 NOTE: To use the remote control, the Recorder DT must be turned on. To configure video settings, use the on-screen menu. This section describes how to use the set-up menu. B. SET UP MENU To display the SET UP menu (Figure 3-6), press the MENU button on the remote control. Once the menu appears, use the remote control to access a variety of submenus that will allow you to adjust video settings. The buttons on the remote control will correlate to those shown at the bottom of the screen. SET UP Image Setting REC. Setting REC. Mode Playback System Setting EXIT Select E n t e r E s c : To L a s t P a g e M e n u : To M a i n M e n u Figure 3-6. SET UP MENU Use the UP and DOWN buttons to navigate through the items on the menu. Press the OK button to view the settings available for the selected (highlighted) item. To leave the SET UP menus, select EXIT and press OK. Image Setting To display the Image Settings submenu (Figure 3-7), select Image Setting on the SET UP menu. This menu allows you to specify the following image settings: Quality: High (H) / Medium (M) / Low (L) Frame Rate: 30fps / 15fps / 5fps (when you select 30fps, the recording will happen in real time) Resolution: D1 / VGA/ QVGA (the D1 video quality is better than VGA, VGA is better than QVGA) Use UP and DOWN on the remote control to highlight your selection and press OK to modify the selected setting. 20 Image setting Quality Frame Rate Resolution Select E n t e r E s c : To L a s t P a g e M e n u : To M a i n M e n u Figure 3-7. Image Setting MENU Recording Setting To display the Recording Settings submenu (Figure 3-8), select Rec. Setting on the SET UP menu. Rec. Setting Sc h e d u l e d t i m e Overwrite Se c t i o n Motion detection Select E n t e r E s c : To L a s t P a g e M e n u : To M a i n M e n u Figure 3-8. Recording Setting Menu This menu allows you to specify the following recording settings: Scheduled time (Start time) Overwrite (Overwrites the oldest recordings with new ones when the memory card is full) Section: 1min / 5 min / 15 min / 30 min / 1 hr Motion detection: Mask Area / Sensitivity / Speed / Noise Margin Use UP and DOWN to highlight your selection and press OK to modify the selected setting. CAUTION: The Scheduler and Motion Detection recording modes are activated only when the Recorder DT is ON. 21 Recording Mode To display the Recording Mode submenu (Figure 3-9), select Rec. Mode on the SET UP menu. Rec. Mode Manual Sc h e d u l e d Motion Detection Po w e r U p R e c Select E n t e r E s c : To L a s t P a g e M e n u : To M a i n M e n u Figure 3-9. Recording Mode Menu This menu allows you to specify the following recording modes: Manual (The REC button on the device or the OK button on the remote control will start the recording) Scheduled (The Recorder DT starts recording automatically at the time specified on the Rec. Setting menu) Motion Detection (The Recorder DT starts recording automatically when something enters the field of view of the connected digital scope) Power Up Rec (The Recorder DT starts recording automatically as soon as it’s powered on) Use UP and DOWN to highlight your selection and press OK to modify the recording mode. Playback To display the list of videos stored on the memory card, select Playback on the SET UP menu and press OK. Select the desired video file and press OK to start playback. To pause playback, press STOP. To continue playback, press PLAY. To return to the Playlist screen, press ESC. System Setting To display the System Settings submenu (Figure 3-10), select System Settings on the SET UP menu and press OK. 22 System Setting Language Ti m e Format Card Info A l a r m Pe r i o d Ti m e s t a m p Select E n t e r E s c : To L a s t P a g e M e n u : To M a i n M e n u Figure 3-10. System Setting This menu allows you to specify the following system settings: Language (Display language) Time (Internal clock setting) Format (Memory card formatting) Card Info (Memory card data revision) Alarm Period: Always Off / 10 sec / 20 sec / 30 sec Timestamp (Marks video with the date and time at which the recording was made) Use UP and DOWN to highlight your selection and press OK to modify system settings. C. VIDEO RECORDING The camera icon in the upper right hand corner of the screen indicates that the device is in recording mode. To begin recording, press OK on the remote control. The video icon will appear in the lower left-hand corner of the screen. To stop the recording, press STOP. To return to playback mode, press ESC. D. VIDEO PLAYBACK The playback icon in the upper right hand corner of the screen indicates playback mode. To begin playback of the last-available recording, press PLAY. The playback symbol will appear in the lower left-hand corner of the screen. To pause playback, press STOP. The stop symbol will appear in the lower left-hand corner of the screen. To continue playback, press PLAY. To return to the playlist, press ESC. 23 NOTE: To quickly return to recording mode from the Playlist screen, press ESC. 3.3.3 BACK-UP POWER MODE The Recorder DT can be used as an external supply (back-up power supply) for any connected digital scope. To activate back-up power mode, turn the Recorder DT function switch to BAT. 3.3.4 RECORDER DT SHUT-DOWN Shut down the Recorder DT as follows: 1. Switch off the equipment. 2. Remove the Recorder DT from the scope. 3. Remove the batteries. CAUTION: Do not store the equipment with the batteries installed. 4. Return the Recorder DT and its accessories to the carton. 24 4 PREVENTIVE MAINTENANCE AND TROUBLESHOOTING 4.1.  PREVENTIVE MAINTENANCE CHECKS AND SERVICES Table 4-1: Preventive Maintenance Checks and Services (PMCS), has been provided so that you can keep your equipment in excellent operating condition. Perform any functional tests in the order listed in Table 4-1. Operating Procedures are detailed in Chapter 3. Explanation of Table Entries: — Seq No. column. Sequence numbers are for reference, and appear in the order required for performing the checks and services. — LOCATION/ ITEM TO INSPECT/ CHECK/ SERVICE column. Indicates the location and the item to be inspected, checked or serviced. — Procedure column. Details the checking/ servicing procedure. — Not Fully Mission Capable If column. Indicates what faults will keep your equipment from being capable of functioning correctly. TABLE 4-1. PREVENTIVE MAINTENANCE CHECKS AND SERVICES LOCATION/ SEQ ITEM TO NO. INSPECT/CHECK/ SERVICE 1 PROCEDURE NOT FULLY MISSION CAPABLE IF... PRE-OPERATION CHECKS Open storage/ carrying carton and Items are Completeness inventory items by comparing them missing. with the data specified in this manual. 25 TABLE 4-2. CONTINUED LOCATION/ SEQ ITEM TO NO. INSPECT/CHECK/ SERVICE 2 3 4 5 PROCEDURE Inspect for dirt, cracks, damage, missing parts. Scratches and gouges are allowable if operation is not affected. Clean as required. Inspect for moisture, corroded or Battery defective contacts. Inspect for cover Compartment damaged. and Cover Clean as required. Function Check for functionality (without batSwitch teries installed). Inspect for damage. Inspect connecInterface tor for moisture, corroded or defective Cable with contacts. Connector Clean as required. Recorder Body 6 Video Output Inspect for moisture, corroded or Jack defective contacts. 7 Mount 8 Remote Control 9 Function Switch 10 Remote Control 11 26 Inspect for damage. Check for proper operation. Inspect for dirt, cracks, or damage. Scratches and gouges are allowable if operation is not affected Clean as required. OPERATIONAL CHECKS Install the batteries. Install the recorder on the scope or connect to monitor. Turn the switch to ON position. Verify that the recording symbols appear on the screen of the scope or monitor. Ensure the recorder responds to remote control. POST-CHECKING PROCEDURES Turn the switch to OFF position. Remove the batteries. Return the equipment to the storage/ carrying carton. NOT FULLY MISSION CAPABLE IF... Items are cracked or damaged. Some parts are missing. Contacts are damaged or corroded. Cover is damaged. Switch is dysfunctional. Cable is damaged. Contacts are damaged or corroded. Contacts are damaged or corroded. Damaged. Cracked or damaged. No symbols are visible. Recorder is unresponsive. 4.2.  OPERATOR TROUBLESHOOTING The purpose of troubleshooting is to identify the most frequent equipment malfunctions, probable causes of those malfunctions, and the actions required to correct them. Table 4-2 lists common malfunctions that may occur during the operation or maintenance of the Recorder DT. Perform the tests, inspections, and corrective actions in the order listed. This table does not list all of the malfunctions that may occur with your device, nor does it list all of the tests and actions that may be necessary to correct them. If you experience an equipment malfunction that is not listed in this table, or find that the corrective action suggested does not alleviate the problem, please contact Armasight’s Customer Service center. TABLE 4-2. OPERATOR TROUBLESHOOTING PROBABLE CAUSE/ TEST/ INSPECTION MALFUNCTION Batteries are dead, missing or improperly installed. Recorder fails to activate (no symbols on the screen). Video recording fails to activate Remote control doesn’t work CORRECTIVE ACTION Replace the batteries or install them correctly. Battery contact surfaces or conClean as per Part 4.3.2. tact springs are dirty or corroded. Please contact Switch is faulty. Customer Support. Please contact Cable or connector are faulty. Customer Support. Please contact REC button is faulty. Customer Support. Battery is dead, missing or improperly installed. Remote control is faulty. Replace the battery or install it correctly. Please contact Customer Support. 4.3.  MAINTENANCE 4.3.1 General The Recorder DT operator maintenance consists of operational tests, inspections for unit serviceability, cleaning and mounting procedures, and corrective actions (troubleshooting and replacement of a limited number of 27 parts). Maintenance instructions covered elsewhere in this manual (PMCS, troubleshooting, etc.) are not repeated in this section. CAUTION: The Recorder DT is an electronic device and must be handled carefully at all times to prevent danger to the user or damage to the equipment. 4.3.2 Cleaning Procedures Clean the Recorder DT as follows: 1. Gently brush off any dirt from the equipment using a clean, soft cloth. 2. Moisten the cloth with fresh water and gently wipe down the external surfaces. 3. Dry any wet surfaces with another dry, clean, soft cloth. 4. Clean the battery contact surfaces and contact springs with a pencil eraser and/ or alcohol-dampened cotton swabs. The Recorder DT operator maintenance consists of operational tests, inspections for unit serviceability, cleaning and mounting procedures, and corrective actions (troubleshooting and replacement of a limited number of parts). Maintenance instructions covered elsewhere in this manual (PMCS, troubleshooting, etc.) are not repeated in this section. CAUTION: Thoroughly dry each item before placing them into the storage carton. 4.3.3 Battery Removal and Replacement Refer to Part 3.1.1 for battery installation procedure. 4.4.  RETURN INSTRUCTIONS For service, repair or replacement of your device, send an email to [email protected]. To assist the Service Representative (SR) in determining if the item is repairable, please provide the following information: 1. Serial Number of the defective item. 2. Thorough description of the malfunction, defect or damage. 3. An explanation of how the malfunction, defect or damage occurred, if known. 28 If the SR determines that the item is under warranty or should be returned for repair, a Return Material Authorization number (RMA#) will be provided. RMA can be obtained via e-mail to [email protected] or via phone by calling Armasight Customer Service at (888)959-2259 Ext. 2. You may also request one via fax (888)959-2260. When returning the Recorder DT for service or repair, the following procedures should be followed to prevent any additional damage: 1. Verify that the Recorder DT is free of all contaminants, such as dirt or any other foreign material. 2. Remove the batteries. 3. Secure the covers. 4. Place the Recorder DT and accessories into the carton. Place the Recorder DT, as well as a copy of the test report or a detailed description of the failure, in a suitable packing/ shipping container. Mark the package with the RMA#. Ship the package using the fastest option available; the package should be traceable and all postage must be prepaid. Ship to: Armasight Inc., 815 Dubuque Avenue, South San Francisco, CA 94080, USA. 29 APPENDIX A PRODUCT WARRANTY REGISTRATION CARD In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registration Card for each unit, or the user must complete a warranty registration form, which can be found on our website at www.armasight.com. Please complete the included form and immediately mail it to our Service Center: Armasight Inc., 815 Dubuque Avenue South San Francisco CA 94080, USA ARMASIGHT PRODUCT WARRANTY REGISTRATION CARD PRODUCT INFORMATION Product Name Purchased From Purchase Date Product Serial # CUSTOMER INFORMATION Name Address City Country Day Phone # Zip Home Phone # E-mail address Customer Signature Required 30 APPENDIX B List of Spare Parts The parts authorized on this list of spare parts are required for equipment maintenance. The list includes parts that must be removed in order to replace authorized parts. The PART NO. column lists the primary numbers used by the manufacturer to identify an item. These numbers indicate the design and characteristics of the item by means of its engineering drawings, specifications, standards, and inspection requirements. TABLE B-1. Recorder DT SPARE PARTS LIST ITEM NO. DESCRIPTION PART NO. 1 Battery Compartment Cover 2 CR123A Lithium Battery 3 Slot and Video Output Jack Covers RDTSJC 4 Mount RDTMNT 5 M4x6 Mount Mounting Screw 6 Remote Control v3-20150325 RDTBCC ALT ALT RDTRC 31 Armasight Inc. 815 Dubuque Avenue South San Francisco CA 94080, USA Phone: (888)959-2259 Fax: (888)959-2260 Intl Phone/Fax: (650)492-7755 [email protected] www.armasight.com