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Reimagining Mobility with the Cloud
Microsoft’s trusted cloud platform for Government provides enhanced mobility capabilities
Increase Government Productivity with Mobility Secure and reliable mobile devices make things easier and more efficient for governments, their workers and their citizens. Government workers need reliable, secure and simultaneous access to data on-the-go as you move toward a mobile-first, cloud-first world where paper forms are replaced by devices. With this shift to the Cloud, comes essential benefits. When staff are in the field working for the greater good of our communities, government, and citizens, they can take service to the next level by using phones and tablets. These devices enhance the citizen service experience by providing access to important information both on and offline, such as mobile case data, policy, and reference manuals.1 Gone is the need to use valuable time and energy on repetitive data entry and paperwork. Productivity is increased as workers capture information at the source instead of having to reenter it later - in real-time they can:
research the need enter form data take notes file paperwork store pictures and video capture signatures and more…
“…in the first year, Azure will save us about
$500,000 in
infrastructure costs” 1 Cliff DePuy, Technical Services Director, Mecklenburg County
Mobile government workers, be they healthcare workers, police, case workers, inspectors, or repair technicians can be most effective with connected experiences and devices. The Microsoft Cloud for Government provides the most complete cloud designed for government, meets strict government compliance standards, and helps enable the right personal experience in a trusted cloud. Now the cloud is a viable option for all governments and their workers. Consider the cloud…
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http://customers.microsoft.com/Pages/Download.aspx?id=2613
Now is the time to capitalize on current trends and take advantage of new opportunities The speed of and ease of information are driving change. Take advantage of the speed that mobility and the cloud provide and create unprecedented options for your organization. Imagine your employees securely accessing all 2 of the data they need, anytime, anywhere. You can provide onOf government the-go access to case information and files, schematics, workers surveyed regulations, and personalized workflows. With information at say their work has their fingertips, staff can save time and resources. No internet improved because of mobile products access? No worries. When mobile workers find themselves somewhere without connectivity they can still access, update and save information on their local computer. Later they can connect to update without losing data or time. Online or offline, you are covered. 2
95%
Make it about people. Empowered workers are effective workers, and effective workers enable citizen satisfaction. With our line of business solutions in Microsoft’s Cloud for Government, organizations can build self-service portals for frontline workers that help http://www.cioinsight.com/it-strategy/mobile-wireless/slideshows/mobile-devices-increase-employeesproductivity/ 2
create consistency and enable mobile productivity with enhanced security and streamlined management tasks. This allows mobile workers to deliver better customer service and make individual citizens the center of what they do. With on-the-go access to data and collaborative tools such as SharePoint and Yammer, workers can use their mobile devices to access and share information, and have a holistic view of the story surrounding the person they are helping. Our open and flexible cloud platform enables you to quickly build, deploy, and manage applications across a network of datacenters, and provides workers an easy-to-use, familiar interface for quick, on the go emails and document updates.3 “Employees have said that Create partnerships with people you serve. Citizens can have access to information, update their own profile, see the status of their case, and communicate online with case workers and government organizations. Leaders can provide the people they serve with an opportunity to access and use their own information. Make management oversight easy. Manage requests, scheduling, and workload effectively. Use powerful reporting tools with ease. Demonstrate your commitment to security. You can hold yourself to a higher standard.
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http://customers.microsoft.com/Pages/Download.aspx?id=2613
the ease and convenience of Office 365 and Surface Pro has improved their quality of life and now they enjoy coming to work and are better able to serve their constituents.” Cliff DePuy, Technical Services Director, Mecklenburg County 3
A mobile case management story, reimagined with the cloud The Nightingale Application helps Navy-Marine Corps Relief Society visiting nurses with home care for Sailors, Marines, and their families. The Navy-Marine Corps Relief Society has adopted use of Microsoft Public Sector Services “Nightingale App,” designed to provide nurses with safe and easy on-the-go access to patient medical information. Whether their visiting nurses are “Our nurses spend helping mothers with newborn babies or working with retirees, this team of healthcare workers provides much needed care to less time on paper work and more time families of our Armed Services. helping their clients They need to be effective and agile. The organization realizes …” that by focusing one hundred percent on the patient they can provide the best overall care, and best meet the needs of their Willie Williams, CIO, clients. Now, all 56 visiting nurses have been given Microsoft Navy-Marine Corps Surface Tablets, and the response is tremendous. The nurses Relief Society 4 and their clients are happier because the time is spent focused on the needs of the patient, rather than administrative work.4 Accessible, Productive, Effective. “I can see how this technology will become a timesaver and ultimately almost effortless,” said visiting Nurse Esther Valier. When mobile workers are empowered with effective tools and data, they have the ability to focus their attention fully on the citizen, providing a more productive experience. Responsive at the scene. Healthcare workers, Field Inspectors, Mobile Repair workers, and others can all be more responsive when they have access to the right tools and information. Patient health history? Check. Medications? Check. Special instructions? Check.
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http://legacy.planwithnmcrs.org/nightingale-project-improves-care/
But what can the Microsoft Cloud for Government do to enhance productivity for all mobile workers?
Voice recording. Mobile workers can record conversations, allowing them to focus on the citizen instead of focusing on taking notes. Signatures. Get signatures in real time. If a citizen needs to sign a HIPAA form, or another release, workers capture it on their device. Geolocation. Provide heightened safety and security for mobile workers. Track their location, time of arrival and departure, and send help if needed. Photos and Video. Upload photographs and video to cases. For example, mobile repair workers can take pictures of a broken piece of equipment and compare to online schematics.
Your organization can find a secure and scalable end-to-end solution that will accommodate their growing data storage and archive needs with the Microsoft Cloud for Government.
Simplify Big Data with the Microsoft Cloud for Government Our solution provides a secure, scalable, and cost effective option that takes full advantage of a secure cloud. It is Secure: Encrypted solution allows transparent use of operational controls validated by third party auditors. Offering an environment physically-isolated from our public cloud, our datacenters are constructed in areas designed to support business continuity scenarios. Further, we require that our government cloud is operated by U.S. citizens and adheres to a broader set of security and privacy policies to protect customer data. The Microsoft Cloud for Government delivers an unmatched platform because of our investment and commitment to meeting the security and compliance needs of government customers, including the HIPAA, FedRAMP and CJIC certifications.5 It is Scalable: Dynamic platform for solutions and storage: Accommodate significant data growth including unstructured data like videos with continuous application availability and scalability. We design with flexibility in mind knowing that some organizations will leverage hybrid solutions that allow them to store more sensitive data in an on-premises datacenter and less sensitive information in the cloud. Agencies can scale their services as their needs change without having to sacrifice compliance with their regulatory obligations.
Learn more about Microsoft’s independently verified certifications, including:
FISMA HIPAA BAA FedRAMP JAB P-ATO CJIS Compliant ISO 27001 FERPA Cloud Security Alliance Cloud Controls Matrix
Click Here to visit our Azure Compliance Trust Center.
http://www.microsoft.com/en-us/government/blogs/microsoft-cloud-for-government-the-mostcomplete-cloud-for-the-us-government/default.aspx#fbid=7FurmMKPSIj 5
It is Cost effective: Free up resources for other missions: Reduce management and operational costs while delivering new services that support changing citizen needs by repurposing your existing local resources. The pay-as-you-go model aligns cost directly with the resources used enabling cost predictability and allowing you to change capital expenditures into ongoing operating expenses.
Get started today With Microsoft’s cost-effective cloud platform, you can reimagine mobility, gain greater agility, and drive the innovation that helps create a positive experience for your citizens. Discover more about Microsoft Cloud for Government. Learn about our partner solutions, and find a Microsoft Cloud for Government partner: Explore how other government agencies are using cloud.
