Transcript
Release Notes for Avaya Scopia® XT Series
Version 8.3.4.18 For Scopia® XT7000 Series For Scopia® XT5000/XT4x00/XTE240 Series Scopia® Solution 8.3.4 December 2015
© 2000-2015 Avaya Inc. All intellectual property rights in this publication are owned by Avaya Inc. and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions. Avaya Inc. retains all rights not expressly granted. All product and company names herein may be trademarks of their registered owners. This publication is AVAYA Confidential & Proprietary. Its use is pursuant to your signed agreement or Avaya policy. No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by Avaya Inc. No representation of warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either by Avaya Inc. or its agents. Avaya Inc. reserves the right to revise this publication and make changes without obligation to notify any person of
such revisions or changes. Avaya Inc. may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. If there is any software on removable media described in this publication, it is furnished under a license agreement included with the product as a separate document. If you are unable to locate a copy, please contact Avaya Inc. and a copy will be provided to you. Unless otherwise indicated, Avaya registered trademarks are registered in the United States and other territories. All registered trademarks recognized. For further information contact Avaya or your local distributor or reseller. Release Notes for Avaya Scopia® XT Series Version 8.3.4.18 December 2015 http://support.avaya.com
Table of Contents Scopia® XT Series Highlights .............................................................................................. 4 Supported Languages .........................................................................................................................................4 Web Interface Management ................................................................................................................................4 Advanced Settings Menu .....................................................................................................................................5
What’s New ............................................................................................................................ 5 International Call Prefix ........................................................................................................................................5 Web Login Attempts ............................................................................................................................................6 Monitor Test Image Generation ...........................................................................................................................6 Scopia® XT7000 Series Telepresence ...............................................................................................................8
Enhancements....................................................................................................................... 8 Preference for Directory Contacts Search ...........................................................................................................8 Encryption Preferences .......................................................................................................................................9 Other Enhancements .........................................................................................................................................11
Integrating with Other Components ...................................................................................12 How to Upgrade XT Series to this Release ........................................................................13 Downgrading from this Release .........................................................................................14 Resolved Issues ...................................................................................................................15 Known Issues .......................................................................................................................17 Common Remote Control Shortcuts ..................................................................................22 Additional References .........................................................................................................26 Copyright, Licensing and Credits .......................................................................................26
Release Notes for Avaya Scopia® XT Series
Scopia® XT Series Highlights | 3
Scopia® XT Series Highlights Avaya offers a complete range of advanced HD video conferencing room systems. Our complete range of dedicated Scopia® XT Series video conferencing endpoints lets you experience exceptional video conferencing in any environment. Leverage leading, powerful video communications technology to deliver an unparalleled video collaboration experience, from immersive telepresence, to conference room systems. Our Scopia® XT Series for Video Conferences incorporate the latest video communications technology, including dual 1080p/60fps video channels, H.265 and H.264 High Profile for bandwidth efficiency, H.265 and H.264 Scalable Video Coding for error resiliency, and Apple iPad device control. The Scopia® XT Series includes a full range of room, personal and group systems. This section details useful information on the following items:
Supported languages
Managing the system through the web interface
Enabling the Advanced Settings system menu in the graphical interface
Supported Languages Scopia® XT Series supports the following 24 languages on the endpoint and its web interface: English, French, Spanish, Deutsch, Italian, Portuguese, Norwegian, Swedish, Chinese (Mandarin), Japanese, Russian, Korean, Czech, Magyar, Polish, Finnish, Thai, Traditional Chinese, Turkish, Arabic, Farsi, Serbian, Bahasa Indonesia, Slovak.
Web Interface Management Scopia® XT Series can be managed using a standard web browser, via HTTPS (default) or HTTP. To login into the Codec Unit with a web browser, browse to https:// The default credentials are: User: Admin Password: 1234 Important o
Figure 1:
You need to press the 'Save' button to apply changes done via Web Interface, otherwise your changes will not be applied.
Save Web Setting
Release Notes for Avaya Scopia® XT Series
Scopia® XT Series Highlights | 4
Advanced Settings Menu To enable Advanced Settings in the endpoint’s Main menu (Graphical User Interface, GUI), set [GUI]
> CONFIGURE > GENERAL > SHOW ADVANCED SETTINGS: YES
Important o o
Changes to settings done via the Graphical Interface are automatically saved and applied when exiting the menu page. The XT Graphical Menu items available in the path [GUI] > Configure > Advanced can be found also inside the XT Web Interface Menu, tab 'Administrator Settings'. This tab is always enabled in the Web Interface.
What’s New This section describes some enhancements and fixings available in this software version 8.3.4.18 since previous Scopia® XT Series GA v8.3.2.534.
International Call Prefix The International Call Prefix (also called International Direct Dial code, IDD) can be configured in this version. If configured, the specified numeric code will replace the leading '+' symbol when placing outgoing calls. Usually ‘+’ is expanded with a default code in most country (for instance 00 in Europe). For other countries, a default expansion is not available and should be configured. For any country, IDD expansion can be changed or disabled. To disable IDD expansion, clear the field (or leave it empty). To change default IDD expansion, browse to [GUI] [W EB]
Figure 2:
> CONFIGURE >ADVANCED>SYSTEM>LOCATION> > ADMINISTRATOR SETTINGS>SYSTEM>LOCATION>
International Call Prefix: Configure the numeric code to replace a leading '+' in a numeric dialed number, according to the country. If the field is empty, no expansion for the leading '+' will be done.
Configurable International Call Prefix
Release Notes for Avaya Scopia® XT Series
What’s New | 5
Note: o o
International call prefix expansion is disabled by default in countries where different codes can be used (i.e. USA, Canada, Russia, Finland, Brazil, Chile, Korea, Israel and others…) To disable the expansion, clear the field (set it to empty). In this case the initial '+' symbol will not be expanded.
Web Login Attempts In this version, it is possible to configure a lock timeout after 5 failed web logins in 10 minutes. To activate login attempts security, browse to [GUI] [W EB]
> CONFIGURE >ADVANCED>UTILITIES>REMOTE ACCESS>W EB > ADMINISTRATOR SETTINGS>UTILITIES>REMOTE ACCESS>W EB
Enable Login Attempts: Yes*/No. If enabled, after 5 failed login attempts from the same web client in 10 minutes, the login will be denied for a configurable amount of time. A message will be shown when connecting to the XT Web interface, inviting to retry later.
Login Denied Time:30 minutes or 1/2/4 hours. If too many login failures are registered from a web client, the Web interface will deny access to the faulty client for the specified amount of time.
Figure 3:
Login Attempts Preferences
Figure 4:
Login Access Denied Message
Monitor Test Image Generation In this version, it is possible to generate a test image for checking the display aspect ratio and color rendering on both XT monitors. This image can be used to fine tuning monitor colors and aspect ratio using the remote control of the monitor provided by the vendor, according to the monitor available options. Browse to [GUI]
> CONFIGURE > SYSTEM STATUS> DIAGNOSTICS>I/O CONNECTIONS>MONITOR>TESTS:
Generate Test Image: Play/Pause You can press "Play/Pause" to view/hide a synthetic pattern image displayed on both XT monitors. Overlay GUI XT menu can be removed by pressing "C" on the XT
Release Notes for Avaya Scopia® XT Series
What’s New | 6
remote control. Please note that the image is visible only when the selected camera input is HD1…HDn. Figure 5:
Monitor Test Image Generation
Figure 6:
Generated Test Image on XT Monitors
To obtain the best experience in video conferencing using a setup with two monitors, it is strongly suggested to follow below recommendations.
Check that the XT HD1 and HD2 output are connected to the video source plug on the Monitor (if the monitor model has more than a selectable HD video source, use the same one on both). Use HD cables of the same model and length. Verify that the connectors are not damaged. Check XT Menu, visible on the XT GUI (similar menus are available via the XT Web interface) o In XT Configure >Advanced > I/O Connections>Monitors>General, Please check that the default values are set: Numbers of monitors is auto Resolution HD1 is auto Resolution HD 2 is auto o In the same menu, Please check that detected resolutions of both monitors are identical and corresponding to the expected ones (they are displayed on the right side of the above settings), for instance 1920x1080p@60 o In XT Configure >Advanced > I/O Connections>Monitors>Graphic Adjustments, adjustment mode values must be Menu, Presentation and all the other values should be 0 (Top, Left, Bottom, Right) on both monitors, or they should be identical.
Release Notes for Avaya Scopia® XT Series
What’s New | 7
Check Third Party Monitor Settings Menu, using the monitor own remote control device. These settings depend on the Monitor Vendor and Model, and may vary accordingly. These are the most relevant to check. o Monitor vendor and model should be identical o FW on monitors should be identical o Graphic settings exactly the same on both monitors (Backlighting, contrast, sharpness, color), preferably monitor defaults. You can fine tune monitor settings by generating a test image on both monitors as explained above (Monitor Test Image generation). o Expert Control should be Off o Movie or Cinema mode should be used, never gaming mode o Any dynamic gain or smart management of the image should be avoided o Cropping or resizing of the content on the monitors should be disabled
Scopia® XT7000 Series Telepresence This version allows using three Scopia® XT7000 Series systems, jointly with Scopia® XT Series Telepresence platform in order to setup a XT Telepresence room. Using XT7100, you can call p2p another XT7100 based telepresence conferencing room, supporting H.265 video protocol. This allows obtaining a 1080p60 telepresence experience with just 6Mbps bandwidth. Scopia® XT Telepresence comprises of three XT Series systems of the same kind (sold separately), which are installed and calibrated specifically for telepresence. A triplet of XT5000 or XT7000 Codec Units can be used. When you register the XT Series systems, you receive a telepresence license which enables the telepresence feature as well as support for Scopia® Control, an Apple® iPad™ app which functions as a remote control for the Scopia® XT Telepresence platform. Before purchasing the Scopia® XT Telepresence platform, make sure you have the following components: Three XT Series (three XT5000 or three XT7000) systems, each with its XT Codec Unit, camera, microphone and the XT Remote Control Unit. Scopia® Management with build-in Avaya Scopia® Gatekeeper installed on a server. Three identical 50”-65” monitors of the same vendor, model and size to display the participants, and an extra monitor or projector for displaying presentations. Audio amplifier and speakers An Apple iPad with Scopia® Control installed. Both XT5000 and XT7000 based telepresence setups can be controlled using XT TCP/IP APIs and AMX and Crestron controllers. Free working samples for AMX and Crestron are available on Avaya support website (see Additional References section, support for AMX/Creston).
Enhancements This version introduces several enhancements.
Preference for Directory Contacts Search By default XT endpoint searches contacts in a Global Directory only when a few digits of the name are inserted (manual search).
Release Notes for Avaya Scopia® XT Series
Enhancements | 8
In this version it is possible to customize the XT endpoint to show a number of Directory contacts (from a remote LDAP server), without starting a specific manual search. This corresponds to an automatic search for "any" contact (up to 300 contact entries will be returned). The returned contacts will be merged with Favorites contacts (when the remote LDAP server is Scopia® Management or another XT Series Endpoint). Browse to [GUI] [W EB]
Figure 7:
> CONFIGURE > ADVANCED> SYSTEM>CUSTOMIZATION: > ADMINISTRATOR SETTINGS> SYSTEM>CUSTOMIZATION>GENERAL:
Search Contacts in Directory: Manual*/Automatic
Search Contacts in Directory
Important o
Please note that when the remote LDAP server hosting the Directory is on a slow connection, "Manual" search mode can greatly improve the search speed. The search will begin only when a few letters are inserted in the search field.
Encryption Preferences In this version, it is possible to disable audio alerts for encryption and also to disable SIP proprietary encryption (which can be used when connecting to XT Series systems where TLS is disabled or not supported) Browse to [GUI] [W EB]
> CONFIGURE > ADVANCED> CALLS>ENCRYPTION: > ADMINISTRATOR SETTINGS> CALLS>ENCRYPTION:
Audio Alert: Yes*/No When audio alerts are disabled, participant in a meeting are no longer alerted with an audio message about the encryption status of the call or of the meeting.
SIP Proprietary Encryption: Yes*/No When disabled, SIP calls with XT Series terminals where TLS is not supported or enabled will not be encrypted. It is suggested to upgrade XT Series systems and to enable TLS in SIP to guarantee maximum security.
Release Notes for Avaya Scopia® XT Series
Enhancements | 9
Important o
Figure 8:
When SIP Proprietary encryption is enabled, SDP "K=Key" field is used; this may cause IOT issues with some third-party devices. It is suggested to disable SIP Proprietary encryption in this case.
Additional Encryption Preferences
Release Notes for Avaya Scopia® XT Series
Enhancements | 10
Other Enhancements
Enhanced Full Screen Management in XTE240
HD1 and HD2 outputs are now identical in terms of color spaces
This release of XT5000/XT4x00/XTE240 series obtained the HDMI® certification (Confirmation#: 2015PRESTO0056).
It is now possible also to use 480p resolution monitors connected to the XT Endpoint.
Fixed some camera settings issues in configuration import/export
Fixed several vulnerabilities (Report 1-6269527820)
Fixed several issues with Privacy in Hide Video Mode
Enhanced Flex camera digital zoom to 8x.
This release uses the OpenSSL 1.0.2d module, compliant with FIPS 140-2 security policies. This updated version of OpenSSL solves several security fixes respect to 1.0.1j-fips used in previous XT versions, the "Logjam" vulnerability (CVE-2015-4000) among others.
Added default TTL of 60 seconds when refreshing registration to a GK
[XT7000 only] In H265, improved error resilience management for the decoder; improved error concealment management between XT7000 and third-party vendor endpoints; improved bitrate control algorithm; reduced decoder video freezes due to packet loss and encoder chroma artifacts when resolution is changed (FPGA 0.0.0.30).
Added diagnostic value G.729AB
Reduced opacity for the "Presentation sent" icon shown when sending a presentation using XTE as Personal/Shared endpoint.
Support for XTE240 VN247HA monitor.
Support for Telepresence using XT7000 Series
Release Notes for Avaya Scopia® XT Series
Enhancements | 11
Integrating with Other Components ®
This Scopia® XT Series version is compatible with the following Scopia product versions: Table 1:
Solution Compatibility
Component
Version
®
8.3*
®
Scopia Elite 6000 MCU
8.3**
Scopia® Elite 5000 MCU
7.7
Scopia Management
®
8.3***
®
Scopia Mobile (iOS/Android)
8.3.3****
Scopia® XT5000 / XT4200 / XTE240
8.3
Scopia Desktop Server
®
Scopia XT Desktop (SMB solution)
8.3.100
Scopia® Control
8.3
®
Scopia XT1000
2.5
Scopia® VC240
2.7.1
®
Scopia TIP Gateway
8.0
Scopia® Video Gateway for Microsoft Lync
7.7
®
Scopia Gateway
5.7.2
Scopia® Enhanced Communication Server (ECS)
7.7
®
Scopia Path Finder
*
8.3
®
Scopia Management V8.3.x is required for Roster integration and Calendar. ®
Scopia Management V8.3.2x is required for XT7000 support. ®
Scopia Management V8.3.3x is required for Mobile Link. ®
** Scopia Elite 6000 MCU V8.3.2x is required for Gallery Layout. ®
*** Scopia Desktop V8.3.3x is required for Screen Link and Mobile Link. ®
**** Scopia Mobile V8.3.3 is required for Mobile Link.
Release Notes for Avaya Scopia® XT Series
Integrating with Other Components | 12
How to Upgrade XT Series to this Release Software upgrade packages named XT5000_Vx_y_z.exe can be used only to upgrade Scopia® XT5000/XT4x00/XTE240 Series Codec Units. Software upgrade packages named XT7000_Vx_y_z.exe can be used only to upgrade Scopia® XT7000 Series Codec Units. To upgrade the software of an XT Series Codec Unit: o o o o o o o
Figure 9:
Save the XTn000_vx.y.z.exe file containing the XT Series Software in your Windows PC Verify that the PC is connected to the network in wired mode (otherwise the upgrade process can be very slow when using a wireless connection) and that it can ping XT. Double click the version .exe file. Below application will be launched. Insert IP address of the XT to upgrade in the Codec Unit IP address field. Press “Start” button in the app. Do not turnoff or unplug XT, until it completes the upgrade. The application will signal that the upgrade is completed. Verify that the XT is restarting.
Software Upgrade Application
Caution o o o o o o
Do not turn off the system until the upgrade procedure is completed. The system LED may blink repeatedly while upgrading. If you are upgrading from a 3.0/3.1 version of XT5000/XT4000, the upgrade procedure may reboot more than once while upgrading. A 30 to 40-second interval may occur between the reboots. If the upgrade procedure is INTERRUPTED for any reason, do NOT restart the Codec Unit but repeat the procedure as suggested by the Codec User Interface. If the GLAN interface is not reachable any more, put the .exe upgrade package into a formatted USB key and insert it into the upper USB socket. This procedure is completed when you see the initial graphical menu displayed continuously for at least one minute.
Important o
o
Since version 8.3 is a Major Release for Scopia® XT Series Codec Units, a new license might be required for this upgrade if the endpoint is not under Maintenance Contract. The codec can in any case work in preview mode without a license for 30 days (Power ON time – countdown is suspended when the system is OFF). Before Upgrading it’s always suggested to back-up the previous system configuration from Diagnostics > Utilities > Configuration > Export.
Release Notes for Avaya Scopia® XT Series
How to Upgrade XT Series to this Release | 13
o o o
To upgrade the XT to a version 8.3.2 or higher using the USB key, a version 8.3.2 must be already installed on the XT. You cannot upgrade directly from 8.3.0.x to 8.3.2.x using the USB Key. To upgrade from an USB key, the version file must be named XT5000 Vx_y_z.exe or XT7000_Vx_y_z.exe. Do not change version name. For any issue appearing when using this software package please contact Avaya Customer Support opening a Service Request at http://support.avaya.com and providing
the system CSPackage (Web > Diagnostics> Utilities >Customer Support Package: press Create and download the newly created package to your computer)
the NetLog capture (if the problem can be easily reproduced vs. any external third party IP device)
the detailed description of the issue occurred (see also https://support.avaya.com/ext/index?page=content&id=FAQ105903)
Downgrading from this Release Downgrading to earlier releases could be unsupported by some Scopia® XT Series products. In particular:
XTE240 cannot be downgraded to versions earlier than 3.1.1.
Avaya Branded XT Endpoint s cannot be downgraded to versions earlier than 8.3.0.61.
XT4300 cannot be downgraded to versions 8.3.0 or earlier.
XT7000 cannot be downgraded to versions earlier than 8.3.2.2xx
Release Notes for Avaya Scopia® XT Series
Downgrading from this Release | 14
Resolved Issues Version 8.3.4.18 of the Scopia® XT Series includes resolved issues from previous GA version 8.3.2.534 (Scopia® Solution 8.3FP3). Table 2:
Release
Resolved Issues
Case Number /
Description of Issue
Ticket ID
8.3.4.0018
8.3.4.0016
1-9305358129
8.3.4.0014
RVXT5000-1322
8.3.4.0012 8.3.2.0544
RVXT5000-1327
8.3.4.0011
RVXT5000-1326
8.3.4.0010
RVXT5000-1325
8.3.4.0009
RVXT5000-1314
8.3.4.0009
RVXT5000-1323
8.3.4.0006
RVXT5000-1321
8.3.4.0005
RVXT5000-1307
8.3.4.0005 8.3.2.0543 8.3.4.0004 8.3.4.0004 8.3.2.0542 8.3.4.0003 8.3.2.0541
RVXT5000-1319 RVXT5000-1312 1-9262713711 1-9250793075
8.3.4.0003
RVXT5000-1300
8.3.4.0003 8.3.4.0003 8.3.2.0540
GRIP#16482
8.3.4.0003
RVXT5000-1308
8.3.4.0002
RVXT5000-1304
RVXT5000-1306
In some conditions the calendar notifications and scheduled meetings were not available after a software upgrade/downgrade, due to the creation of a restore point. The workaround was to restart the XT once after the creation of the restore point. This issue has been fixed. Fix on the Recording Status when recording to a network. The XT now will show in the UX that a recording is in progress only when a notification that a recording is correctly started is received. If no indication is received, after 30 seconds the recording will be considered not started. A new AT command recording status value has been added to check that a recording start request is pending. Please note that if the recording is already started when the XT joins the meeting, the correct state will be reported by XT only if the meeting is managed by Scopia® Management 8.3.4 as well. Fixed an graphical issue where "hide myself" status is not evidenced in embedded MCU GUI Fixed an issue for XTE240 Pressing Near/far button to cycle the inputs, when the system is back to the USB Camera the remote received a fuzzy colored video This happened only when not receiving or sending a presentation and the DVI input is less than 1080p. RTP Keep Alive message was not sent into the presentation stream on remote activation in SIP calls. Calendar hints not updated for existing meetings after startup. Random issue, more frequent when both GLAN1 and GLAN2 are connected. Icon “Terminals Audio” absent or incorrect. Pressing "Ok" button in the remote control when in advanced call options page the call is made audio-video in place of audio only Direct call could fail due to the use of a disabled protocol. This issue has been fixed. Fixed an issue where sometimes the XT doesn't allow inserting a contact in favorites Fixed: API SA Command can’t check the recording status when Recording is via Scopia Recording Server Fixed an issue about wrong audio message when recording outside a call Fixed an issue when SVC video is received in a sip call before remote party advertising it. Corrected text of “Die Gegenstelle hat den Anruf beeendet” Gatekeeper ID field locks the system and push Recovery if the ID inserted includes a space char Regression on XT remote directory Added a warning on the recording/playback GUI that if a screen link connection is active, the USB Playback/Recording is not available. When the XT has the H.323 (or SIP) Protocol disabled it still registers to the GK (or to the SIP Server) Presentation is not transmitted if the sender is set to duplicate monitor and the selected layout doesn't display the screen link stream
Release Notes for Avaya Scopia® XT Series
Resolved Issues | 15
Release
Case Number /
Description of Issue
Ticket ID 8.3.4.0003 8.3.2.0540 8.3.4.0003 8.3.2.0539 8.3.4.0003 8.3.2.0539 8.3.4.0003 8.3.2.0539 8.3.2.0538 8.3.4.0002 8.3.2.0538 8.3.4.0002 8.3.2.0538 8.3.4.0002
1-9263809412
Fixed an issue where XT does not show name which is Japanese at Recent Calls in Web UI, if they were longer that a given size.
CVE-2015-4000
Logjam vulnerability fixed by using OpenSSL 1.0.2d (FIPS140-2 compliant)
GRIP16423
Regression on XT remote directory
RVXT5000-1305 RVXT5000-1302 GRIP16423 1-9250793075
Fixes issue where, when the number dialed is the same as the final destination one, the “user friendly” VR name is not saved in the recent call list Fixed issue where the remote video can be black or system can hang when placing the second call after a local screen link session is left open, only when using two monitors. Now physical mute (on microphone) of XT hosting the meeting cannot be activated or removed by remote XTD clients any longer. When disconnecting a call locally after a remote disconnection, sometimes a wrong user message about remote disconnection was displayed.
8.3.2.0538 8.3.4.0002
RVXT5000-1298 1-48C9ECR, 1-48LGAXS
Fixed issue about XT embedded MCU not supporting Asian chars in participants name on-screen display
8.3.2.0538 8.3.4.0002
RVXT5000-1236
Fixed issue with video privacy in P2P, if the remote becomes MCU.
8.3.4.0002
RVXT5000-1299 SR#19205689797
8.3.4.0001
RVXT5000-805
8.3.4.0001
RVXT5000-1281
8.3.4.0001
RVXT5000-952
8.3.4.0001
RVXT5000-1242
8.3.4.0001
RVXT5000-1241
8.3.4.0001
RVXT5000-1211
8.3.4.0001
RVXT5000-1236
8.3.4.0001
RVXT5000-1132
8.3.4.0001
RVXT5000-1052
8.3.2.0536
RVXT5000 -1297
8.3.2.0536
RVXT5000-1296
8.3.2.0535
RVXT5000-1292
8.3.2.0535
RVXT5000-1294
Fixed an issue where XT endpoints expanded leading '+' symbol in a numeric dial string with 00. Now the expansion can be configured according to the country or removed. See Enhancements section Fixed a minor issue with VIVR welcome slide, where local video was visible again before connecting to the final meeting Fixed an issue where multiple admin logins with a same or different web browsers cause webserver of XT5000 & XTE240 to display a wrong message about XT restarting Added a fix for the ‘Audio Delay Detection’ feedback icon Fixed an issue where the Video Privacy is not managed as expected in embedded MCU with a TE audio-video and a TE audio only Fixed for H323 calls an issue where the icon of remote microphone of the first participant connected in embedded mcu doesn’t disappear Fixes an issue where Scopia XT called back a remote party using IP Address instead of URI when calling from Recent Calls list Fixed an issue where the video window was not removed from MCU layout if the first call is in video privacy Fixed an issue where the video Privacy was not hidden creating the meeting from XTD client Fixed an issue where USB settings related to "Contrast", "Brightness" and "Saturation" were not saved Fixed an issue about H.323 URI Dialing (Annex O) calls not compatible with Cisco WebEx (Multitenant) Cloud platform, which seems unable to manage more than one destinationAddress in a H.323 Setup sent by XT. Fixed issue where Basic OLD PIN field was ignored during the procedure to change the Basic PIN Fixed metallic audio in SIP calls using AAC-LC codec. Fixed diagnostic visualization issue with AAC-LC info when connected to LifeSize in sip calls Spaces in H323 names are converted to hyphens at first reboot
Release Notes for Avaya Scopia® XT Series
Resolved Issues | 16
Known Issues Avaya performs effective testing of each software version. Patch software may be available to fix known issues of this software version. Please contact Avaya’s Customer Support Service for further information. This section details the list of known issues for this version. Issues are common to Scopia® XT Series. Table 3:
List of known issues in this version
Section
Case Number /
Description of issue
Solution
Echo cancellation issue when audio out of HD2 is enabled (HD2 is connected to a track of the XT audio mixer) and HD2 audio output is heard in the room through loudspeakers or a monitor.
In Configure > Advanced > I/O Connections > Audio – Outputs > Tracks > Outputs from tracks: Set HD2 to Off.
Echo cancellation issue when using HD2 as single monitor
Connect the single monitor to HD1. HD2 should be used only as additional monitor.
Some HD monitors crop the output.
If the borders of the graphical menus are not fully visible, select Configure > Quick Setup from the Main menu. Select Next in the Quick Setup to adjust how the menu is displayed in the monitor. You can also resize the local and received presentation on the additional monitor from the web interface. Select Administrator Settings > I/O Connections > Monitor > Graphical Adjustments.
Additional monitor/Cloned monitor may become black during the call
It is strongly suggested to use two monitors of the same Vendor/Brand/Model, with the same settings. In particular, do not mix 1080p/720p monitors-. During a call, do not change monitor resolutions and do not connect/disconnect monitors
QC#12897
Placing the camera on top of the system may cause the system to overheat and reset.
Place the camera near the system.
QC#20476
SI #161693: [Executive] During the Scopia® XT Control installation (using Internet Explorer) appears a security warning about an 'unknown' publisher.
The warning appears because the Scopia® XT Control application is not signed: continue with the installation since the content is not harmful for the PC.
RVXT5000-1243
SNMP default community names are easily guessable
Change default SNMP community names or disable SNMP
RVXT5000-1244
SNMPv1 is not secure
Disable SNMP
Ticket ID
System Setup
In Recovery Mode, only lower slot can be used to plug an USB key for software upgrade Recovery Mode
RVXT5000-1118
Sometimes the system displays black video when forced to start in recovery mode
QC#11258 QC#25349
In Recovery Mode, you can only use HD1 monitor and Ethernet cable connected to GLAN1. A message
Release Notes for Avaya Scopia® XT Series
Disconnect and reconnect XT power supply
Known Issues | 17
Section
Case Number /
Description of issue
Solution
Ticket ID 'Starting System…' appears for about 50 seconds at system startup. QC#19134
The Audio Input HD could not work properly if its field 'Echo canceller' was set to 'Yes'.
QC#16369
When restoring the system to factory default settings, the screen may appear black for a long time.
QC#16506
Cancelling the screen saver while it is activating can cause the camera to move.
QC#20697
SI #161991: [Executive] Sometimes the XT Control application could not realize the changes applied into the Windows OS Screen Resolution menu.
Close the XT Control application before any changes are going to be applied into the Windows OS menu Control Panel > Display > Screen Resolution.
Analog/Digital DVI PC resolution 1280x960 could be treated as 720p or 1080p (encoding/detected format).
QC#20566
SI #161841: [Executive] XTE240 local PC video could flash when the PC user moves between different PC active applications and the XTE is configured to be the 'Extended'/Second Monitor of the PC.
This issue belongs to the Windows ('Aero') preview feature when selecting/moving between different/open PC application windows and could appear with any third party 'Extended'/Second PC Monitor.
RVXT5000-615
Audio transmission/reception could be choppy when using USB headset connected to upper USB port.
Connect USB headset to lower USB port.
QC#25198
Sometimes the system is turned on but the camera image is not present. This is more frequent using the XT camera switch, for the first camera.
Configure > Advanced > I/O Connections > Cameras > General > Always Power On Camera to 'Yes' OR Unplug and then pug again the Camera power connector
QC#24231
Issue with an input of XT camera switch due to noise on this input in no video signal conditions.
Disable unused video inputs on the XT
XT7000 Series
The information about the HD1/HD2 cameras or audio inputs are available only for the last selected HD1/HD2 input
Select the HD1 or HD2 input to see its diagnostic info.
RVXT5000-1202
[XT4300] When upgrading to this version, Flex camera presets assigned using 8.3.2.56 are lost and must be configured again.
In order to speed up PTZ to camera presets with Scopia XT Flex Camera a brand new approach has been implemented in 8.3 FP2. This new implementation significantly improves customer experience. Please note that when updating to such new firmware version all previously set presets will be lost and must be reconfigured.
QC#26789 JIRA-57114
The XT doesn't display the message to be in call hold when Flare iPad is put in hold
QC#2766
Using Polycom MGC50 (v 8.0.2.6) sometimes H.239 presentation does not function.
QC#2981
Polycom diagnostics incorrectly identifies Scopia® XT Series systems.
I/O Connections
Release Notes for Avaya Scopia® XT Series
Known Issues | 18
Section
Case Number /
Description of issue
Solution
Ticket ID QC#11493
Incident #16384-10505: Remote camera switch from HDX to XT5000 and reverse is not performed. Issue reported to Polycom.
QC#2964
Cisco C20 cannot control the XT5000 camera in H.323 calls.
QC#6665
Polycom MGC systems (v9.0Scopia® XT Series does not receive the video stream when it is connected to MGC with default settings (reference Pivotal #16384-7589).
For low bit rate calls (up to 256Kbits), set the maximum call rate of the XT5000 to 2M (the same max. rate as MGC) in the Administrator Settings > Call Preferences page. For 384Kbit- 2Mbit calls: In the MGC Advanced Properties page, deselect Auto Video Bit Rate.
QC#5567
LifeSize Express LS_EX1_3.0.7 (2) produces corrupted audio in SIP calls with audio coding based on G.722.1 Annex C, 48 kHz. Scopia® XT Series cannot establish incoming point-to-point SIP calls if H.264 coding is used.
Update LifeSize Express to latest version. As a temporary alternative, disable G.722.1 from the web interface by navigating to Administrator Settings > Calls > Preferences > Audio
QC#16828
IOT issue with Tandberg/CISCO MXP1500. Reported to Tandberg/Cisco.
Disable H.264 High Profile on XT5000. Configure > Advanced > Preferences > Video
QC#17464
The Tandberg/CISCO MXP1500 does not send video to the as soon as a call is started. Reported to Tandberg/Cisco.
Disable H.264 High Profile on XT5000.
QC#16857
Avaya 10x0(Lifesize) v4.8 issue. Avaya Integration Rad #57 [XT/SIP]: An XT5000 registered with SIP cannot share content (via BFCP) with Avaya 1000series endpoints.
Upgrade Avaya 1000-series endpoints to version 4.9 or higher.
QC#22592 QC#22593
Cisco C20/SX20 SIP presentation interoperability issue when it placed a call towards an XT5000 MCU
Upgrade CISCO C20 to latest version.
QC#26201
Tandberg MXP Series interoperability issue when placing SIP TLS calls.
Configure > Advanced > Protocols > SIP > TLS > Enabled =No
QC#9510
You cannot dial a recent incoming ISDN number from the Recent Calls list. (Incident #156601)
Dial the ISDN number manually.
QC#9509
Before making an ISDN voice-only call, you need to first change the service mode to manual. (Incident #156599)
To make an ISDN Voice-Only call, perform the following procedure: From the web interface, select Administrator Settings > Calls > Preferences > ISDN and change the Service Mode to Manual. Insert a different Service Code for 64K calls. Add the same Service Code to the Gateway Service Prefixes List and specify the type as voice-only. Dial the ISDN/PSTN number and select 64K as the required Call Rate (Advanced call options).
MCURVELITE3000
MCU6000 doesn't manage correctly the XT video privacy option ( auto or hide video) when in a sip call
Configure > Advanced > System > Customization > Set Privacy Options = Image
In a Call
In a Meeting
If you are using multiple monitors and
Release Notes for Avaya Scopia® XT Series
Known Issues | 19
Section
Case Number /
Description of issue
Solution
Ticket ID there is no presentation, you cannot select the PIP layout.
QC#22715
XT cannot send or receive presentation if there is only one Scopia® XT Desktop Client in the conference and that Client does not have a webcam.
QC#18364
If you are updating a system with PIC firmware rev 33 (implemented in versions up to v3.1.019), the system might keep rebooting, and the Codec Unit’s LED or logo blinks 3 or 5 times as an error code.
Disconnect and reconnect the power jack connector.
QC#26658 SI #169789
Downgrading the system to a previous version after setting some parameters to values that are new in 8.3 (i.e. rates > 6MB), they are not managed correctly in the old version.
Reconfigure the parameter to the default value or restore the previous version backup configuration For instance, new 10MB bit rate is not supported in previous versions, so if you set it in V8.3 as default you have to choose a different default when downgrading.
RVXT5000-804
Uploading a SW package into the XT codec through USB key is not possible - whenever the SW Package is not newer than the one already running - when trying to upgrade from v8.3.0.x (or older) to a v8.3.2 or higher; in this case it’s firstly needed to upgrade to any v8.3.2.x using a Windows PC - when a password is set for the software upgrade - when the *.exe package copied into the USB Key has been renamed to a different name than XT5000_Vx_y_z.exe or XT7000_Vx_y_z.exe - when the *.exe package is not contained in the root directory
QC#18670 QC#19192 SI#8192-14380
Network negotiation issues occur on both ports when using specific network equipment, like CISCO C2960.
Software Upgrade
RVXT5000-1031
QC#16278 QC#18450 Network QC#18671
QC#15025
QC#26262
Release Notes for Avaya Scopia® XT Series
The physical link does not establishes setting both C2960 version 12.2(44) and XT in Manual for speed and duplex In few/random cases the XT does not get the IP Address in permanent way from DHCP. The system may not function properly after modifying the network settings. To execute commands when using a telnet connection to port 60123, press 'Enter' twice after each command. If the system is set to check the GLAN2 Network as the preferred network, it is possible to make outgoing SIP UDP calls to a local IPv6 link over the GLAN1 network. The XT GUI displays the un-correct network information when detaching and attaching the cable very quickly while using an old Aethra DHCP server. Mac address conflict can be displayed when connecting the two GLAN ports to
Always configure Autosensing in both the XT and the GLAN Port. Alternatively, you can limit the auto negotiation mode to 100/Full or lower. Connect the cable and then configure the settings on XT only Set the Speed/Duplex Mode to 'Automatic - Up to 100/Full' or lower. Reboot the system to apply the update.
Set GLAN1 as the Preferred Network (default)
This configuration is not supported by the endpoint. Please connect each
Known Issues | 20
Section
Case Number /
Description of issue
Solution
the same subnet XT could not automatically determine your country or time zone correctly.
GLAN port to a different subnet. The Quick Setup wizard connects to some Internet public geo-localization services to determine the system location and time zone. The availability of such services is not guarantee. When using a proxy to connect to the Internet the results could be not accurate.
Ticket ID
Telepresence
Recording
RVXT5000-888
Snapshots & Web Video AT commands
Mobile Link
Scopia® Management FP2
RVXT5000-1288 Screen Link RVXT5000-1293
SNMP
Release Notes for Avaya Scopia® XT Series
When setting up a Telepresence system, it is strongly recommended to use static IP addresses for the three endpoints XT can stuck or video could not work properly if the USB key is unplugged while a USB recording is in progress When recording is active or the HD1 monitor is duplicated, it is not possible to select the single source to snapshots. The content of the whole screen will be captured. When XT is registered to or managed by Scopia® Management FP2, it could connect to the wrong meeting if invited by Mobile Link. When Screen Link is used as main video during a call ( DVI camera selected), Screen Link is stopped when receiving a presentation and the DVI input is used in place of the Screen Link
It is required to stop the recording before unplugging the USB key.
Upgrade Scopia® Management to 8.3.3.xx
When Screen link is used, it is not possible to record to local USB key. When recording, it is not possible to activate screen link SNMP supported version is SNMPv1 for Traps and SNMPv2c for reading info.
You can disable SNMP to enhance security
Known Issues | 21
Common Remote Control Shortcuts
Figure 10:
To check the call status and diagnostics during a call, press the Stats button in the Call Control Panel. To view statistics for each participant in a meeting, press left/right arrows to select the previous and next participant.
To access the layouts menu during a call, press and hold the 'layouts' key.
Access the Call Control Panel by pressing 'ok/menu' on the Remote Control, or double click with the mouse. The Panel automatically disappears after a few seconds. To manually hide it, press the 'back/undo' key.
Press and hold a single digit (0-9) on the Remote Control Unit to recall an assigned position of the local or far PTZ camera.
When entering the meeting ID for a videoconference hosted by an Elite MCU, use the * character to delete an incorrect digit (as indicated on the MCU prompt). Do not use the 'C' or 'del' keys on the Remote Control Unit.
Use * Key to Cancel a Meeting ID
To restore the Codec Unit to automatic monitor configuration, press the 'layouts' key, and then press 0 on the Remote Control Unit. Use this shortcut only when no call is active.
To change the refresh frequency used for the monitors, press the 'layouts' key on the Remote Control Unit, then press 5 to set it to 50 Hz or 6 to set it to 60 Hz. Use this shortcut only when no call is active
Press and hold the 'call' key to toggle Do Not Disturb
Release Notes for Avaya Scopia® XT Series
Common Remote Control Shortcuts | 22
Simplified Remote Control Shortcuts Figure 11:
Simplified Remote Control
To connect the Simplified Remote Control Unit to a specific XT endpoint (necessary if there are multiple Codec Units in the same room):
In the web interface, navigate to Basic Settings > General > Remote Control Code.
Enter two-digit code for the Remote Control Code. The code can contain any numbers other than 5 or 6. The default code is 01.
Press the '*' and '#' keys simultaneously on the Remote Control Unit until the red led blinks twice. Enter the two-digit code inserted in the web interface.
The 'layouts' key controls the visibility of the secondary video window (PiP/PaP/PoP/Full screen) and corresponds to the 'pip' key on the Advanced Remote Control (described in next section).
The 'del' key corresponds to the 'C' key on the Advanced Remote Control (described in next section).
To erase the input from a field, press and hold the 'del' key.
To quickly move the current camera when you are in the Main menu, press the 'del' or the 'back/undo' key on the Remote Control. Press 'del' again to access the Main menu.
During a call the title bar and the call page disappear after a few seconds. The header is automatically reactivated when mute/privacy/DND is activated. You can hide or access the title bar and call menu by pressing the 'del' key on the Remote Control Unit. From the Main menu, you can also press the 'back/undo' key on the Remote Control.
You can press the '1/a/A' key to quickly toggle the input editing mode of the Remote Control between numeric-only/lowercase letters and digits/uppercase letters and digits.
Press and hold the 'mute' key to mimic the function of the 'privacy' key on the Advanced Remote Control.
[XTE240] In the Layouts page, press the 'near/far' key to switch between your computer and the remote computer.
When connected to a Scopia Meeting, press the 'near/far' and then the 'layouts' key to cycle among the supported Meeting layouts
[New] Press and hold the 'near/far' key to mimic the function of the 'inputs' key on the Advanced Remote Control.
Caution o o
Do not disconnect or power off the system to switch off. Press and hold the 'on/off' key on the Remote Control to switch off the system.
Release Notes for Avaya Scopia® XT Series
Common Remote Control Shortcuts | 23
Advanced Remote Control Shortcuts Figure 12:
Advanced Remote Control
The 'pip' key on the Remote Control controls the number and the layout of visible windows on the screen.
To customize the use of the Advanced Remote Control Unit, press together the 'red' and 'green' keys on the Remote Control Unit, then press the relevant digit keys to type a two digit code (from 01 to 99). The default code is 01. The code programmed in the Remote Control Unit must match the setting configured in the GUI Configure > General > Remote Control Code or in the Web > Basic Settings > General > Remote Control Code.
Press and hold the 'C' key to completely erase field content in the GUI.
To switch between controlling the local and remote camera, press 'far' or 'near'. When the 'far' icon appears, all input selection, presets, camera movements and zoom actions are directed to the far camera. In a meeting, the actions are directed to the current far active speaker.
You can press the 'inputs' key to quickly zap between the available local or far cameras
To quickly move the current camera when you are in the Main menu, press the 'C' or 'back' key on the remote control. Press 'C' again to access the Main menu.
During a call the title bar and the call page disappear after a few seconds. The header is automatically reactivated when mute/privacy/DND is activated. You can hide or access the title bar and call menu by pressing the 'C' key on the Remote Control Unit. From the Main menu, you can also press the 'back' key on the Remote Control.
To check the call status and diagnostics during a call, press the 'help' key on the Remote Control.
To access and save camera positions, press 'presets memo' or 'presets select'.
Press and hold the 'privacy' key to toggle Do Not Disturb. Press and hold the 'mute' key to toggle 'privacy'
When connected to a Scopia Meeting, press 'far' and then 'layouts' key to cycle among the supported Meeting layouts
You can press the 'ok/menu' key to quickly toggle the input editing mode of the Remote Control between numeric-only/lowercase letters and digits/uppercase letters and digits.
[New] In the Call page, press and hold 'ok/menu' key to toggle the input editing mode, and press 'ok/menu' key to place a call.
[New] In XTE240, used as personal or shared endpoint, you can press and hold 'inputs' to toggle between your pc and the remote content, when receiving a presentation.
Release Notes for Avaya Scopia® XT Series
Common Remote Control Shortcuts | 24
You can store and recall up to 122 presets. Presets selection is supported as follows: -
Presets from 00 to 99: pressing 'memo'/'select' then the two digits of preset number
-
Presets from 100 to 109: pressing 'memo'/'select' then * and 0/9
-
Presets from 110 to 119: pressing 'memo'/'select' then # and 0/9
-
Preset 120 pressing: 'memo'/'select' then # and *
-
Preset 121 pressing: 'memo'/'select' then # and #
Caution o o
Do not unplug or power off the system to switch off. Press and hold the 'on/off/monitor' key on the Remote Control (top-right key) to switch off the system.
Release Notes for Avaya Scopia® XT Series
Common Remote Control Shortcuts | 25
Additional References
To access the License Portal, login into http://plds.avaya.com and insert the provided XT Endpoint LAC details and the system MAC (into HOST ID or License Host field)
For datasheets and new software releases of Scopia® XT Series, see http://www.avaya.com/usa/product/avaya-scopia-xt-video-conferencing and http://plds.avaya.com
For Scopia® XT Series Port Matrix, see https://support.avaya.com/css/appmanager/css/P8Secure/documents/10100 3613
For Scopia® Technical Documentation, see http://support.avaya.com. Enter Scopia® XT Video Conferencing as the product name, to download Administration & system programming documents, User Guides or Release Notes.
For information about approved Third Party accessories, see http://support.avaya.com/css/P8/documents/100175289
For more information about Scopia® XT Series Integration with AMX, Crestron and Extron Controllers and XT Commands Interface API (AT Commands), see https://support.avaya.com/downloads/downloaddetails.action?contentId=C20143693548450_0&productId=P1430
To search the Scopia Knowledge Base, see http://support.avaya.com or directly at http://kb.avaya.com
For more information about Administering Avaya Video Conferencing Solution, see https://downloads.avaya.com/css/P8/documents/100172067
For more information about the complete set of products offered in the ® Scopia Solution, see http://www.avaya.com
For support on Avaya products, see http://support.avaya.com
®
Copyright, Licensing and Credits
Third Party Open Source License Agreements and Commercial License ® Agreement for Scopia Products are available at http://support.avaya.com/Copyright
Scopia® XT Series devices include AAC-ELD technologies licensed by Fraunhofer IIS; see http://www.iis.fraunhofer.de/amm
Release Notes for Avaya Scopia® XT Series
Additional References | 26
