Reliable, High Speed Data Connectivity For Business

Transcript

Gamma Network Solutions Data services Reliable, high speed data connectivity for business Data services Gradient, with transparency WHAT ARE OUR DATA SERVICES ? CONVERGE YOUR VOICE AND DATA Our family of high speed IP connectivity services connects your business directly to Gamma’s next generation national network and the internet, enabling you to meet your ever increasing bandwidth needs and allowing you to take full advantage of everything cloud-based services have to offer. At the heart of our Converged Broadband and Ethernet products is an affordable solution that enables you to consolidate and converge your data and voice networks, giving your business a number of distinct advantages: With more and more applications moving from the customer premises and into the cloud, it is essential you can connect your business and workforce reliably and at high speeds. Our Data Services provide this essential connectivity platform on which you run your business communications and also allow you to converge both your voice and internet connections onto a single network, delivering cost savings and assured service quality. With a diverse portfolio of broadband, fibre optic broadband, EFM (Ethernet in the First Mile) and fibre optic Ethernet, we have the right service to meet the needs of any size business. 1 Converged Broadband and Ethernet is the ideal platform for migrating to IP telephony, opening up your business to the numerous benefits that IP telephony brings. 2 You will reduce your supplier and network management costs by getting rid of your legacy voice infrastructure. 3 Access to increased bandwidth and performance will help your business move in to the cloud. 4 Purchasing an end-to-end service from a single and trusted supplier means any problems are fixed fast. WHY USE OUR DATA SERVICES ? High performance connections – Our services are ideal for the many applications that need assured throughput across a high performance and low latency network, underpinned by a robust Service Level Agreement (SLA). Inbound Unrivalled support for IP telephony – As market leaders in IP telephony, we know the importance of the underlying network in delivering a quality and reliable voice service. Gamma has built not only the IP telephony services, but also supply the underlying network, giving you an unrivalled end-to-end service. National Network – Our National Next Generation Network is the product of millions of pounds of investment to provide the ideal platform for the applications and services core to your business. LARGE OFFICE 20-200 Multi Assured IP Servi ce Broadband s EFM FTTC Ethernet Enabler for cloud services – As you move applications and services to cloud, feel confident that you have the right connection for reliable and high-quality access to these services. MEDIUM OFFICE 5-20 1-2 SMALL OFFICE 1-2 1 d dban Broa TTC F Ethe rnet SIP trunking es IP Servic Assuredadband Bro Cost savings through convergence – We can provide your voice communications and internet over a consolidated, QoS-enabled network, giving significant savings without sacrificing service performance and quality. Mobile Hosted HOME OFFICE 1-2 1 Data services Gradient, with transparency PORTFOLIO OVERVIEW: NEXT-GENERATION BROADBAND THE BENEFITS OF NEXT-GENERATION BROADBAND Whether you are using broadband for your office or for home workers, the combination of our product choice, Next Generation Network and our highly skilled UK-based support teams makes our broadband services a must-have for your business. A wide range of affordable services – We offer a number of services to meet the different bandwidth and usage needs you may have: »» ADSL 2+: Widely available and up to 8mbps or 24mbps downstream, ideal for home workers or offices »» ADSL 2+ Annex M: Up 2.5mbps upstream, for networked offices requiring superior upstream speed »» Fibre Optic Broadband: Up to 80mbps downstream and 20mbps upstream, delivering lightning broadband speeds and a consistently higher performance We offer a full range of broadband services that includes: Superfast Fibre Broadband (FTTC), Converged Broadband and our Assured service dedicated to voice. Flexible tariffs – Our services come with a number generous usage allowances, with the option to purchase more as your business needs it Our broadband is designed exclusively for the business market – offices and home workers. Our network has been built to provide high-quality products and services and this is supported by a highly-skilled group of support staff and engineers (all located in the UK). Our unique Assured services are designed for IP telephony, whether it’s Hosted IP Telephony or SIP Trunks. Business exclusive – We provide services exclusively to the business market, so the network isn’t crowded with heavy consumer traffic and we are able to optimise the service provided to you Superfast Fibre Broadband - Our latest Fibre Broadband technology is now available to over 10 million premises in the UK. Fibre Broadband offers download speeds of up to 80Mbps and upload speeds of up to 20Mbps at very competitive prices. Specialist products for IP telephony – Our Assured bandwidth products are designed specifically for use with our market leading IP Telephony services, giving the benefits of buying an end-to-end telephony service from one supplier Enhanced maintenance option – if your broadband connection is critical to your business, you can upgrade your maintenance package for a faster fix time Broadband - We offer a range of Business Broadband products to suit your needs. Available to 99% of UK businesses, our Broadband offers download speeds of up 24Mbps and upload speeds of up to 2.5Mbps, all competitively priced. We also offer an optional ‘Business Care’ service. Converged Broadband - A broadband service that provides access not only to the internet, but also IP voice services, underpinned by an SLA. Converged Broadband provides an end-to-end telephony and internet access from a single supplier. Additional benefits include a Cisco router and UK based 24/7 support. Each LOCAL circuit EXCHANGE is tested for suitability and each product comes with very generous monthly data allowances. Next Generation Network Assured IP Services - A specialist broadband product designed to support our IP Telephony services, Assured provides all the elements of the end-to-end IP Telephony solution – a Cisco router, business-grade broadband and an IP Telephony service. This product provides small to medium businesses with product options of between 5 – 30 concurrent calls. Further benefits with Assured include prioritised voice traffic across the network and UK-based 24/7 support underpinned with an SLA. 2.5 MBPS 2.5 MBPS Cabinet Copper Copper Cabinet Copper BUSINESS PREMISES Cabinet Fibre Copper LOCAL EXCHANGE Copper BUSINESS PREMISES Cabinet Fibre 80 MBPS 20 MBPS Next Generation Network Copper 80 MBPS 20 MBPS Data services Gradient, with transparency SMALL OFFICE HOME OFFICE REQUIREMENTS Get connected for the first time Keep costs to a minimum Not always in the office 1 1-2 USE OF DATA HOMEWORKER Website and surfing Email Speeds – up to 8MB downstream and up to 448KB upstream Usage – download up to 50GB Available on any phone line Can be installed at the same time as phone line 10 day installation lead time No long term commitments 2-5 SMALL - MEDIUM OFFICE Your journey to faster 1 DATA USE OF DATA REQUIREMENTS More complex data usage Keep costs down Multiple data users Medium term commitments Website Web browsing Email Online docs SaaS, SagePay, PayPal, Google Docs, MS365 etc speeds with Gamma BUSINESS BROADBAND Speeds – up to 24MB downstream and up to 1.3MB upstream Unlimited usage available 24 and 36 month contracts Can be installed at the same time as phone line 10 day installation lead time LARGE - MULTI OFFICE REQUIREMENTS Heavy data usage Data is business critical High quality service for voice and video Dedicated, managed service Security Resilience Long term commitment 20-200 Multi USE OF DATA High speed internet access Large file transfer In-house hosting Video conferencing ETHERNET Converged Ethernet and voice Speeds of up to 1GB Dedicated symmetric bandwidth Reliable service with SLAs - 6hr fix 24/7 monitoring and UK based helpdesk 24 - 60 month contracts From 30 days installation lead time MEDIUM - LARGE OFFICE REQUIREMENTS Communication with ‘out of office’ staff Best value for money Homeworkers with online requirements Longer term commitment 5-20 Gamma Network Solutions 1-2 USE OF DATA Website and surfing Email Online documentation File transfer Voice services Cloud based services SUPERFAST FIBRE BROADBAND FTTC ETHERNET EFM Ethernet First Mile Speeds: up to 80MB downstream and up to 20MB upstream Unlimited usage available 24 and 36 month contracts 10 day installation lead time High speed internet access Speeds of between 1 - 20Mbps Dedicated and symetrical bandwidth Reliable service with SLA - 8hr fix 24/7 monitoring and UK based helpdesk 24 and 36 month contracts Installation up to 20 working days Converged internet and voice Speeds of up to 35Mbps Dedicated and symmetrical bandwidth Reliable service with SLAs - 8hr fix 24/7 monitoring and UK based helpdesk 24 - 60 month contract terms Installation up to 30 working days 0800 107 7017 www.gamma.co.uk/gns Gamma Network Solutions Data services Gradient, with transparency THE BENEFITS OF CONVERGED ETHERNET Whether you are using our Ethernet service to connect home or office workers to the internet or our voice platforms, our offering focuses on high quality, scalable, managed services. PORTFOLIO OVERVIEW: CONVERGED ETHERNET Converged Ethernet is our premium high speed connectivity service for businesses that demand high availability and high capacity services; it is provided as a dedicated connection (up to 1Gbps) with the option to converge your internet and voice services onto one network. The service, which is fully managed and monitored, is backed up by an impressive Service Level Agreement and guaranteed time-to-fix, meaning you can get on with running your business. Three service options are available to you: The combination of our Next-Generation Network, our IP telephony product and our UK-based support team puts you in control of the connectivity needs of your business. There are a number of key features and associated benefits: High capacity and flexible connectivity – Our fibre optic Ethernet service delivers up to 1Gbps dedicated bandwidth. Not only is it fast, but also flexible, as bandwidth can be quickly upgraded when needed Dedicated and uncontested bandwidth – The uncontended, low latency service provided by our Next Generation Network makes this the ideal connectivity for cloud-based services High availability connections – With availability starting at 99.9% our services are ideal for your business-critical applications • A connection for high speed internet access • A connection for your IP telephony service • A converged connection for both IP telephony and internet access FTTC Ethernet - Delivered using cost-effective Fibre To The Cabinet technology, our new entry-level ethernet solution closes the gap between high-speed broadband and high availability ethernet services. Installation lead times and rental costs are significantly lower when compared to fibre optic and EFM ethernet services, while fix time remains the same as for EFM. FTTC Ethernet offers fast, reliable access at a more affordable price and includes all the features of traditional ethernet without compromising on quality or service levels. EFM (Ethernet in the First Mile) - Cost-effective access delivered in half the time of fibre optic Ethernet and without compromising quality or service levels. Delivered using up to eight copper pairs, EFM is inherently resilient ensuring business continuity and peace of mind. Fibre optic Ethernet - Dedicated, high capacity and uncontended business class connections specifically designed and built to carry both your voice and data traffic. Converge voice and data on to a single connection and benefit from significant cost savings from a single, accountable supplier with a robust, end-to-end SLA. Voice and data convergence – Not only do you benefit from the significant cost savings of consolidating your voice and data to one connection, but you do so buying with complete confidence from the market leader in IP telephony 24/7 monitoring and helpdesk – Our services are continuously monitored and supported to ensure consistency of service and immediate action where necessary Managed Cisco router – As we manage the router and the end-to-end service, any faults can be dealt with swiftly and effectively Service Level Agreement – Our comprehensive SLA covers delivery, performance, availability and time to fix, giving you the peace of mind to get on with running your business Data services Gradient, with transparency WHICH DATA SERVICE FOR YOUR BUSINESS? DATA SERVICES CONNECTIVITY MATRIX Businesses of all sizes choose to use our Data Services to meet a variety of needs. Here are some typical examples of how our Data Services can help your business: Business demand for broadband usage increases between 20%-50% each year – Broadband services and applications continue to evolve to the growing demands of business. As you use more applications and services, it is good to know that we have a range of Data Services that meet your business needs for growth. We regularly review and look to improve existing products and provide options which you can easily change to. Businesses looking to adopt cloud based services – Businesses of all sizes are already in the cloud (IP Telephony, hosted applications like SharePoint or Salesforce, even remotely backing up individual PCs). But as this trend increases, so does the need for high performance, reliable and fast connections. Our family of services provides businesses with this essential foundation. Businesses that have a high data requirement – With the introduction of EFM, more and more businesses can take advantage of the high speeds and impressive SLAs that Ethernet can offer, without breaking their communications budget. Businesses looking at large-scale IP telephony deployments – For large voice deployments, using multiple ISDN30 circuits is no longer the ideal solution. SIP trunking offers significant cost savings, flexibility and resilience over and above ISDN30, but it needs the right underlying connectivity. Our Converged Ethernet, when combined with SIP trunking or Hosted IP Telephony, gives an unrivalled end-to-end service that larger businesses can rely on. Businesses that want to combine voice and data – Whether an office has multiple ISDN2 channels with SDSL, or ISDN30 and a leased line, great cost savings can be made by consolidating internet and voice to one high performance and highly available connection, which is managed and monitored 24/7. Feature ADSL2+ ANNEX M FTTC Broadband Converged Broadband Assured IP FTTC Ethernet EFM (Copper) Ethernet (Fibre) Max Speed (downstream) 24Mbps 24Mbps 40/80Mbps 24Mbps 24Mbps 80Mbps 35Mbps 1000Mbps Max Speed (upstream) 1.3Mbps 2.5Mbps 10/20Mbps 2.5Mbps 1.3Mbps 20Mbps 35Mbps 1000Mbps Coverage 90% 60% 45% 90% 90% 45% 65% 90% Support 24/7 24/7 24/7 24/7 24/7 24/7 24/7 24/7 Lead Times (working days) 5 days 5 days 10 days 5 days 5 days 20 days 30 days 35-60 days SLA (Target Fix Time) 22 hrs* 22 hrs* 22 hrs* 22 hrs* 22 hrs* 8 hrs* 8 hrs* 6 hrs* Converged Voice and Data? Data Only Data Only Data Only Yes Voice Only Service Data Only Yes Yes Channels (G729) — — — 5 – 10 5 – 30 — 50 – 875 50 – 25,000 Channels (G711) — — — 2–4 2 – 12 — 20 – 350 20 – 10,000 Voice SLA — — — Yes Yes — Yes Yes Delivery SLA — — — — — Yes Yes Yes Resilience (site) — — — — — — Yes Yes * Clock hours Interested? To find out more information on this and other products, please call 0800 107 7017 2 Manor Court, Barnes Wallis Road, Segensworth, Fareham PO15 5TH Tel: 0808 168 1808 | Fax: 0844 324 1906 | Email: [email protected] © Gamma. All rights reserved. www.gamma.co.uk/gns