Transcript
2009- RAV4 w/Smart TVIP V4
REMOTE ENGINE STARTER (RES) TROUBLESHOOTING GUIDE
REMOTE ENGINE STARTER
TROUBLESHOOTING GUIDE
Rev. B 01/18/06
Remote Engine Starter Troubleshooting Guide Page 2
TABLE OF CONTENTS DESCRIPTION
PAGE
PRE-CHECK
3
RES ECU PIN LAYOUT AND TERMINALS
4-5
ACCESSORY GATEWAY ECU PIN LAYOUT AND TERMINALS
6
HOW TO PROCEED WITH TROUBLESHOOTING
7
CUSTOMER PROBLEM ANALYSIS CHECK
8
PROBLEM SYMPTOMS TABLE
9
DIAGNOSTIC OPERATION Diagnosis Mode Reset Conditions DIAGNOSTIC CODE BY SCAN TOOL
10-11 12 12
INSPECTIONS Engine Does Not Start by Remote Engine Does Not Stop by Remote Engine Stops Unexpectedly Failed Registration of Immobilizer ID Code
13-15 16-17 18-19 20-21
Remote Engine Starter Troubleshooting Guide Page 3
PRE-CHECK REMOTE ENGINE STARTER CHARACTERISTICS (a) The operation distance varies according to how customers hold the transmitter or where it is used. (b) Strong external radio waves or other frequency noise may interfere with the Remote Engine Starter’s operation distance.
REMOTE ENGINE STARTER BASIC FUNCTIONS (a) Stand on the driver’s side, three feet away from the vehicle. (b) Turn the transmitter toward the vehicle and press and release the LOCK button twice within two seconds. Immediately press and hold the LOCK button for three seconds. The hazard lights flash after three seconds. (c) The engine then starts, and the hazard lights flash for 20 seconds. (d) Press the UNLOCK button. The engine stops and hazard lights flash twice. OR Press and hold the LOCK button for two or more seconds. The engine stops and the hazard lights flash once.
Remote Engine Starter Troubleshooting Guide Page 4
RES ECU PIN LAYOUT
Part Number: 90980-12258 Color: White
10
Part Number: 90980-11361 Color: White 2
9
8
7
6
5
4
3
2
1
8
20 19 18 17 16 15 14 13 12 11 MALE FRONT VIEW
Terminal No.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Content
MPX Signal ST1 Input *1 SHIFT P RES Diag OPTIONINPUT2 CHECK ENGINE LIGHT OPTIONINPUT3 (HOOD SW.) STSW Signal *2 OBD2 (Diag.) *1 +B IG1 N.C. ST1 Output *1 N.C. GND GND N.C. N.C. OBD2 (Imm. ECU) *1
1 7
6
5
4
3
MALE FRONT VIEW
Signal
MPX ST1I P RDIG OPI2 LDUT OP13 (DSWH) STSW OB2I +B IGI ST10 GND GND OB20
Terminal No.
1 2 3 4 5 6 7 8
Content
AM1 *1 AM2 *1 IGI *1 N.C. ACC *1 ST2 *1 N.C. IG2 *1
Signal
AM1 AM2 IG1 ACC ST2 IG2
*1: Vehicles without Push Start System only. *2: Vehicles with Push Start System only.
Remote Engine Starter Troubleshooting Guide Page 5
RES ECU TERMINALS Remote Engine Starter ECU Input/Output Specifications Signal
+B GND AM1 *1 AM2 *1 IG1 *1 IG2 *1 ACC *1 ST2 *1 IG1 (same terminal as above) Hood SW Shift position P Check engine lamp Diagnosis communication1 *1 Diagnosis communication2 *1 BEAN communication ST1(IN) *1 ST1(OUT) *1 STSW *2 Remote engine starter diagnosis input
Symbol +B E AM1 AM2 IG1 IG2 ACC ST2 IG1
I/O ECU+B ECU GND Input Input Output Output Output Output Input
DSWH P LDUT
Input Input Input
OB2I
Input
Close : Less than 1V ON : Over (+B-1) V OFF : Less than 2.2V ON : Over 6V Pulse generation during communication
OB2O
Output
Pulse generation during communication
MPX
Communication Input Output Output Input
Pulse generation
ST1I ST1O STSW RDIG
*1: Vehicles without Push Start System only. *2: Vehicles with Push Start System only.
Condition
12V (TYP) 0V Dropping voltage: Less than 0.2V
ON : Over (+B-1) V
ON : Over (+B-1)V Permissible current : 500mA ON : Over (+B-2) V ON : Less than 1V
Remote Engine Starter Troubleshooting Guide Page 6
ACCESSORY GATEWAY ECU PIN LAYOUT Part Number: 90980-10798 Color: Dark gray
5
4
3
2
1
MALE FRONT VIEW
Terminal No.
Content
Signal
1 2 3 4 5
MPX Signal for Accessory N.C. +B GND MPX Signal for Vehicle
MPXY _ +B GND MPX
ACCESSORY GATEWAY ECU TERMINALS Accessory gateway ECU Input/Output Specifications Signal +B GND MPX signal for accessory MPX signal for Vehicle LAN
Symbol +B E MPXY MPX
I/O Condition ECU+B 12V (TYP) ECU GND 0 V CommuPulse generation nication Communication
Remote Engine Starter Troubleshooting Guide Page 7
HOW TO PROCEED WITH TROUBLESHOOTING HINT z Use these procedures to troubleshoot the Remote Engine Starter. z The hand-held tester should be used in Step 4. 1
VEHICLE BROUGHT IN FOR SERVICE
NEXT 2
CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK
NEXT 3
PROBLEM SYMPTOMS TABLE
NEXT 4 OVERALL ANALYSIS AND TROUBLESHOOTING (a) Diagnostic Mode check, if necessary (see page 10) (b) Check ECU terminals (see pages 4 to 6) (c) Check wire harness (see I/I and EWD) NEXT 5
Please fax the Replacement Authorization Request Sheet and Customer Problem Analysis Check Sheet to (800) 438-5410 to receive an RES Authorization Number. For assistance, please call Fujitsu Ten Technical Support at (800) 237-5413.
NEXT 6
CHECK INSTALLATION AND PROGRAMING, REPAIR OR REPLACE
NEXT 7 NEXT END
CONFIRMATION TEST
Remote Engine Starter Troubleshooting Guide Page 8
CUSTOMER PROBLEM ANALYSIS CHECK REMOTE ENGINE STARTER SYSTEM Check Sheet Customer’s Name
R.O. No.
Problem Conditions
Date Problem First Occurred Where did the problem occur? How far from the user was the car? When did the problem occur?
How often has the problem occurred? Weather Conditions When Problem Occurred
Today’s date:_____________ __
Weather Outdoor Temperature
Verified
Unable to verify
(M) /(D) / (Y) Home Work Other Less than 5 feet 5 to 10 feet 10 to 30 feet More than 30 feet After car repaired After engine stalled After other accesorry installed After change to new car key or transmitter Always Sometimes Once only Clear Cloudy Rainy Snowy Various/Other Hot Warm Cool Very Cold Approx. Deg F
Customer Complaint (After completing inspection, please select one from below, or choose “other” if not applicable.) Engine did not start
Engine stopped unexpectedly
Engine did not stop
(1) Was the Immobilizer code registration confirmed? Yes No (2) How many times did the hazard lights flash in Diagnostic Mode? ____ times (1) Was the total run time under 20 minutes? Yes No (2) How many times did the hazard lights flash in Diagnostic Mode? ____ times (1) What condition was present when the problem occurred? LOCK button pressed and held UNLOCK button pressed Engine ran more than 10 min. Hood was open Key was in ignition or push start button was pressed “Check Engine” light came on Other ________________________________________
Other (Please explain in detail) ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
Remote Engine Starter Troubleshooting Guide Page 9
PROBLEM SYMPTOMS TABLE Symptom Engine does not start by remote.
Engine does not stop by remote.
1. 2. 3. 4. 5. 6. 1. 2. 3.
Engine stops unexpectedly.
1. 2. 3.
Registration of ID code of Immobilizer failed.
1. 2.
Check item Remote keyless entry operation Engine operation Remote E/G start operation Remote Engine Starter diagnosis Vehicle circuit (Engine Starter ECU input/output check) Immobilizer ID code registration Remote keyless entry operation Remote E/G stop operation Vehicle circuit (Engine Starter ECU input/output check) Total operation time (Run time) Remote Engine Starter Diagnosis Vehicle circuit (Engine Starter ECU input/output check) Immobilizer ID code registration operation Vehicle circuit (Engine Starter ECU input/output check)
See page 13
16
18
20
Remote Engine Starter Troubleshooting Guide Page 10
DIAGNOSTIC OPERATION ENGINE STARTER DIAGNOSIS NOTE: Turn the engine off before performing any diagnostic function. The Diagnostic Mode can help determine why the engine stops/fails. To set the Diagnostic Mode, you must locate and connect the Diagnostic Connectors (RDIG). To do so, follow the steps below: (1) Remove the passenger side step cover.
Step Cover
(2) Remove the passenger side cowl cover.
Nut Cowl Cover
(3) Find and connect the Diagnostic Connectors (RDIG) with label, located in the passenger cowl area.
RES Diagnostic Connectors
These connectors must be connected.
Remote Engine Starter Troubleshooting Guide Page 11
Diagnostic Operation Connect the diagnostic connector: < Open
IG OFF
GND (Connect) >
ON Wait for more than 3 seconds
Press the Brake pedal: < OFF
ON (Press) >
Hazard Lights Flashing
DIAGNOSTIC FACTOR IDENTIFICATION The Diagnostic Mode indicates the causes of engine stop or failure to start as listed below. Engine Stop Factor Engine Stop Factor No abnormal stop in the past Key switch is on Any door is unlocked Engine RPM is too high or low “Check Engine” is indicated Any door or hood is opened
Hazard Lights Flashing Time 0 1 2 3 4 5
Gearshift position is not “P” Brake is on Vehicle speed is abnormal Discrepancy on Immobilizer Collation.
6 7 8 9
Check Engine Connection NG
10
Affected Terminal None MPXY, MPX MPXY, MPX MPXY, MPX LDUT
MPXY, MPX, (DSWH)
MPXY, MPX, P MPXY, MPX, MPXY, MPX, MPX, OB2I, OB2O *1 MPX, LDUT
Order of Priority*2 9 1 4 7 8 2 5 3 6 9 10
*1: The immobilizer registration should be confirmed if the connection and terminal signal don’t have any problem. (Only installation timing) *2: When two or more of these conditions are responsible for the engine stop or non-start, they will be indicated by order of priority.
Remote Engine Starter Troubleshooting Guide Page 12
DIAGNOSTIC MODE EXIT CONDITIONS You may exit the Diagnostic Mode by doing either of the following: 1: Disconnect the diagnostic connectors. OR 2: Wait 10 minutes from the time the diagnostic connectors were connected. After completing the repair, the diagnostic connectors should be disconnected and re-secured prior to reassembly of the trim covers. NOTE: The Remote Engine Starter will store the code for the last engine stop factor in its memory, even after exiting Diagnostic Mode. The code cannot be cleared from the Remote Engine Starter ECU’s memory.
DIAGNOSTIC CODE BY SCAN TOOL When RES has the following defects, diagnostic code is indicated by the scan tool. 1: Internal Relay of the RES ECU Abnormality Detected 2: Internal Switch of the RES ECU for Vehicle Starter Abnormality Detected
CODE [B2334] CODE [B2333]
If you find the above code by the scan tool, PLEASE CALL Fujitsu Ten Technical Support at (800) 237-5413.
Remote Engine Starter Troubleshooting Guide Page 13
INSPECTION 1/9
ENGINE DOES NOT START BY REMOTE. INSPECTION PROCEDURE (a) Ignition must be “OFF” when starting this procedure. 1
CHECK REMOTE KEYLESS ENTRY OPERATION
(a) Press the LOCK button. (b) Confirm the doors are locked.
NO
OK
GO TO VEHICLE’S REPAIR MANUAL AND CHECK REMOTE KEYLESS ENTRY OPERATION
2 CHECK ENGINE OPERATION (a) Start the engine with the POWER button. (b) Confirm the engine is activated. (a) Start the engine with the key in the IG key cylinder. (b) Confirm the engine is activated. NO
OK
GO TO VEHICLE’S REPAIR MANUAL AND CHECK ENGINE OPERATION
3
CHECK REMOTE ENGINE START OPERATION (a) Press and release the LOCK button twice within 2 seconds. Then immediately press and hold the LOCK button for 3 seconds. OK
END
HINT: EXPLAIN THE FOLLOWING INFORMATION TO CUSTOMER: The transmission range for remote start may be shorter than the remote’s basic keyless entry operation. Range can also be affected by the surrounding environment.
NO GO TO STEP 4
Remote Engine Starter Troubleshooting Guide Page 14
INSPECTION 2/9 4
CHECK REMOTE ENGINE STARTER DIAGNOSIS
(a) Please check the diagnostic code by scan tool. (See “Diagnostic Code by Scan Tool” on page 12). If [B2334] or [B2333] is indicated, please call Fujitsu Ten Technical Support at (800) 237-5413. (b) Connect the diagnostic connectors to enter the Diagnostic Mode. (See “Diagnostic Operation” on page 10 for the location of the connectors). If the connectors are already plugged in, please disconnect and plug them in again. (c) Check the factor to stop the engine by applying the brake in Diagnostic Mode. Hazard lights will flash in accordance with the factor of engine stop. (See “Diagnostic Factor Identification” on page 11.) Number of hazard light flashes: 0
GO TO STEP 5-2
Number of hazard light flashes: 1 to 10
5-1
CHECK VEHICLE CIRCUIT (REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU INPUT/OUTPUT CHECK)
Measure the voltage and resistance of the affected terminals (listed on page 11) on the wire harness for Remote Engine Starter ECU and Accessory Gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.) NO
GO TO STEP 5-3
OK 5-2
CHECK VEHICLE CIRCUIT (REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU INPUT/OUTPUT CHECK)
Measure the voltage and resistance of the other or all terminals on the wire harness for Remote Engine Starter ECU and Accessory gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.) NO
GO TO STEP 5-3
OK GO TO STEP 6 5-3
CHECK VEHICLE CIRCUIT (WIRE HARNESS CONTINUITY CHECK)
Check for continuity of the wire harness. (See Installation Instruction and Electrical Wiring Diagram.) OK
NO
CHANGE REMOTE ENGINE STARTER WIRE HARNESS
PLEASE VERIFY THE WIRE HARNESS CONNECTIONS If they are OK: CHANGE REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU
Remote Engine Starter Troubleshooting Guide Page 15
INSPECTION 3/9 6
RETRY REGISTRATION OF IMMOBILIZER ID CODE
See Remote Engine Starter installation instructions posted on TIS for the registration method. NO
OK 7
CHANGE REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU
RETRY REMOTE ENGINE START NO OK
PLEASE CALL Fujitsu Ten Technical Support at (800) 237-5413
END * Please fax “RES Replacement Authorization Request Form” and “Customer Problem Analysis Check” to (800) 438-5410 to receive an authorization number before you change the parts.
Remote Engine Starter Troubleshooting Guide Page 16
INSPECTION 4/9
ENGINE DOES NOT STOP BY REMOTE. INSPECTION PROCEDURE (a) Ignition must be “OFF” when starting this procedure. 1
CHECK REMOTE KEYLESS ENTRY OPERATION
(a) Press the UNLOCK button.
(b) Confirm the doors are unlocked.
GO TO VEHICLE’S REPAIR MANUAL AND CHECK REMOTE KEYLESS ENTRY OPERATION
NO
OK 2
CHECK REMOTE ENGINE STOP OPERATION
(a) Press the UNLOCK button once. OR (b) Press and hold the LOCK button for 2 seconds. OK
HINT: If the engine does not stop by remote: Press the POWER button to stop the engine. Disconnect the Remote Engine Starter ECU connector.
NO 3-1
END
CHECK VEHICLE CIRCUIT (REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU INPUT/OUTPUT CHECK)
Measure the voltage and resistance of each terminal on the wire harness for Remote Engine Starter ECU and Accessory Gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.) NO OK GO TO STEP4
GO TO STEP 3-2
Remote Engine Starter Troubleshooting Guide Page 17
INSPECTION 5/9 3-2
CHECK VEHICLE CIRCUIT (WIRE HARNESS CONTINUITY CHECK)
Check for continuity of the wire harness. (See Installation Instruction and Electrical Wiring Diagram.) OK
NO
CHANGE REMOTE ENGINE STARTER WIRE HARNESS
PLEASE VERIFY THE WIRE HARNESS CONNECTIONS If they are OK: CHANGE REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU
4
RETRY REMOTE ENGINE STOP
OK
NO
PLEASE CALL Fujitsu Ten Technical Support at (800) 237-5413
END * Please fax “RES Replacement Authorization Request Form” and “Customer Problem Analysis Check” to (800) 438-5410 to receive an authorization number before you change the parts.
Remote Engine Starter Troubleshooting Guide Page 18
INSPECTION 6/9
ENGINE STOPS UNEXPECTEDLY INSPECTION PROCEDURE 1
CHECK THE REMOTE ENGINE STARTER TOTAL OPERATION TIME
(a) Ask the customer the operation time and how the customer operates the Remote Engine Starter. (b) Remote start engine and let it run for 10 minutes. OK
END
HINT: EXPLAIN HOW ENGINE STARTER WORKS TO CUSTOMER:
Any vehicles started with the Remote Engine Starter can idle for a total 20 minutes. Automatic engine shutdown occurs after 10 minutes, but the vehicle may be remotely started as many times as the user wishes and run for an additional 10 minutes. After 20 minutes of total operation, however, the vehicle must be started manually to reset the Remote Engine Starter.
NO 2
CHECK REMOTE ENGINE STARTER DIAGNOSIS
(a) Please check the diagnostic code by scan tool. (See “Diagnostic Code by Scan Tool” on page 12). If [B2334] or [B2333] is indicated, please call Fujitsu Ten Technical Support at (800) 237-5413. (b) Connect the diagnostic connectors to enter the Diagnostic Mode. (See “Diagnostic Operation” on page 10 for the location of the connectors). If the connectors are already plugged in, please disconnect and plug them in again. (c) Check the factor to stop the engine by applying the brake in Diagnostic Mode. Hazard lights will flash in accordance with the factor of engine stop. (See “Diagnostic Factor Identification” on page 11.)
Number of hazard light flashes: 1 to 10
GO TO STEP 3-1
Number of hazard light flashes: 0
GO TO STEP 5-2
Remote Engine Starter Troubleshooting Guide Page 19
INSPECTION 7/9 3-1
CHECK VEHICLE CIRCUIT (REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU INPUT/OUTPUT CHECK)
Measure the voltage and resistance of the affected terminals (listed on page 11) on the wire harness for Remote Engine Starter ECU and Accessory Gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.) NO
GO TO STEP 3-3
OK 3-2
CHECK VEHICLE CIRCUIT (REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU INPUT/OUTPUT CHECK)
Measure the voltage and resistance of the other or all terminals on the wire harness for Remote Engine Starter ECU and Accessory gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.) NO
GO TO STEP 3-3
OK PLEASE CALL (800) 237-5413. 3-3
CHECK VEHICLE CIRCUIT (WIRE HARNESS CONTINUITY CHECK)
Check for continuity of the wire harness. (See Installation Instruction and Electrical Wiring Diagram.) NO OK
CHANGE REMOTE ENGINE STARTER WIRE HARNESS
PLEASE VERIFY THE WIRE HARNESS CONNECTIONS If they are OK: CHANGE REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU
* Please fax “RES Replacement Authorization Request Form” and “Customer Problem Analysis Check” to (800) 438-5410 to receive an authorization number before you change the parts.
Remote Engine Starter Troubleshooting Guide Page 20
INSPECTION 8/9
FAILED REGISTRATION OF IMMOBILIZER ID CODE INSPECTION PROCEDURE 1
CONFIRM THE PROCEDURE OF REGISTRATION
(a) See the installation instructions posted on TIS for the ID code registration process. (b) For any assistance with the registration process, call Fujitsu Ten Technical Support at (800) 237-5413. NEXT 2
RETRY REGISTRATION OF IMMOBILIZER ID CODE
(a) VEHICLES WITH SMART ENTRY Retry registration slowly with scan tool. END
OK
NO GO TO STEP 3-1
(b) VEHICLES WITHOUT SMART ENTRY Retry manual registration slowly. OK
NO 3-1
END
CHECK VEHICLE CIRCUIT (REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU INPUT/OUTPUT CHECK)
Measure the voltage and resistance of each terminal on the wire harness for Remote Engine Starter ECU and Accessory gateway ECU. Then, compare measured value to specifications. (See RES ECU and Accessory Gateway ECU pin layout and terminal information from pages 4 to 6 for specifications.) NO OK GO TO STEP 4
GO TO STEP 3-2
Remote Engine Starter Troubleshooting Guide Page 21
INSPECTION 9/9 3-2
CHECK VEHICLE CIRCUIT (WIRE HARNESS CONTINUITY CHECK)
Check for continuity of the wire harness. (See Installation Instruction and Electrical Wiring Diagram.) NO
OK
CHANGE REMOTE ENGINE STARTER WIRE HARNESS
PLEASE VERIFY THE WIRE HARNESS CONNECTIONS If they are OK: CHANGE REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU
4
RETRY REGISTRATION NO
CHANGE REMOTE ENGINE STARTER ECU AND ACCESSORY GATEWAY ECU
OK END * Please fax “RES Replacement Authorization Request Form” and “Customer Problem Analysis Check” to (800) 438-5410 to receive an authorization number before you change the parts.
