Remote Services Monitoring Brochure

Transcript

Emerson Network Power Remote Services & Monitoring Solutions Improving Availability, Energy Use, Maintenance Costs and CapEx in Telecom Networks The Challenge The Path to a Reliable and Efficient Network Ensuring availability and capac- Advancements in monitoring and communications technologies have made deploying monitoring ity of your critical network solutions on a wider scale affordable. In order to be successful, four components are required: infrastructure at the lowest 1. Application engineers to design the monitoring solution and define the functionality that will generate the best ROI. 2. Site hardware (HW) to acquire the signals, generate control capabilities and manage communication to and from the site. 3. High level monitoring software (SW) that allows the operator to effectively collect site information, organize and escalate alarms, remotely test, control and reconfigure the site, generate reports and so on. 4. that you deploy an efficient NOC operators, with a thorough understanding of the site equipment being monitored, to run the high level SW. mix of resources? Can you work Operational success can be achieved with a small team of proactive equipment experts using smarter by having a small team of remote information and control capabilities to increase the efficiency and robustness of the equipment experts with remote network. Within seconds, these specialists can move their capabilities between network nodes. monitoring & control capabilities When site work is needed they can quickly dispatch and support generalist technicians to rectify complementing and supporting problems. Implementing the four essential components above gives you the knowledge and your generalist field resources? resources to leverage a sophisticated, cost effective monitoring program. possible cost is a constant struggle. You know your cost structure components such as energy, field technicians, capital expenses, etc., but do you have the information and control needed to ensure Operating a Network without Remote Information and Control is Challenging Can my rectifier / UPS capacity drive the load with redundancy? Do I have any weak system components, like rectifiers that run hot or can’t share the load? Does my genset work when I need it to? Network Availability Do I have the correct system set points for my current situation? Do I need to dispatch a technician for a module alarm or can this wait until next visit? When do I need to refill the fuel tank? Field Maintenance If I knew equipment operating conditions and run time hours, could I extend the time between onsite maintenance visits? When a problem arises, do I have a detailed alarm description, equipment history and failure sequence at hand? EN313SRA-MON Does my battery capacity match my design criteria? When do I need to replace my batteries and what is the appropriate type of batteries to use? Have I put my battery capacity where I have the biggest grid problems? CapEx & Planning Is there extra capacity at one site that can be used at another? Is my equipment running at optimum efficiency versus benchmarks? Are my off grid sites using the most cost efficient selection of energy sources and are my planned savings achieved? Energy Efficiency Can I reprogram the free cooling functionality to save more energy? Is my equipment running at optimum efficiency for operating conditions? I've brought my maintenance costs down through outsourcing but am I taking a hit elsewhere? 1 Emerson Network Power Remote Services & Monitoring Solutions In order to drive targeted improvements in network availability as well as efficiencies in energy, maintenance and CapEx, various monitoring components and operator activities are required. Operators gain the necessary information through feedback from monitoring hardware connected to site infrastructure or from intelligent site equipment with built-in monitoring capabilities. Network Operation Center EnergyMaster™ ENEC Monitoring Platform ENEC Web JSP EnergyMaster™ ENEC is a robust remote monitoring platform from Emerson Network Power that provides detailed condition-based information centrally, giving you a complete and instant overview of your infrastructure devices, as well as remote control of settings and functions. EnergyMaster™ ENEC can be installed in your own facilities or using our hosting service. ENEC Control ENEC DB Sampling Processes Alarm Call-backs Servlet Javabeans Connections On Demand Web Servers Databases Software Site Supervision Platform Site Equipment Internet / Intranet Communications Devices Emerson has a portfolio of high availability communications devices, GPRS, PSTN modems and TCP-IP cards with functionalities like Watchdog and double SIM. EnergyMaster™ SM-BAT SM-BAT monitors the status of your battery, providing early battery status warnings by measuring cell voltage. SM-BAT EnergyMaster™ SM-BRC In addition to the SM-BAT functionality, SM-BRC includes remote resistance test measurement. Battery life prediction is based on internal resistance trends. SM-BRC EnergyMaster™ SM-AC The SM-AC combined solution monitors the grid and your diesel genset, using a single device to perform remote start up tests and monitor your genset battery. EnergyMaster™ SM-IO SM-IO is a general purpose module that collects environmental conditions and monitors cooling units. 2 Operator Activities Identify block faults based on voltage   Assess battery capacity    Assess remaining battery backup time    Assess state of health based on IR    Assess remaining service life and backup time    Check status of intercell connections  Review capacity versus load  Perform remote genset tests SM-AC DC Cooling           Optimize free cooling and cycling control   Track fuel consumption Fuel Tanks SM-IO Identify fuel theft    Plan refueling   Monitor environment alarms (open door/smoke)   Perform access and security control Surveillance Identify temperature and humidity profiles Enable multi-tenant billing SM-DU   Track equipment settings and PUE EnergyMaster™ SM-DU+ SM-DU+ measures the status of distribution units and DC energy consumption, a useful tool for multi-tenant applications. Complementary Devices Additional devices for onsite equipment include fuel sensors, smoke alarms, thermostats, video cameras and so on. Batteries Ava ilab Fie ilit ld M y ain ten anc Ene e rgy Eff icie ncy Ca pE x& Pla nn ing Equipment without Built-In Controller Ne tw ork Site Controllers Emerson controllers offer advanced monitoring capabilities that can be combined with our SM modules for full control of your DC system and site support equipment. DPU or DC Site Controller         Track DC and AC breaker status    Distribution Track DC and AC consumption per load/tenant     EnergyMaster™ ENEC communicates with infrastructure equipment without built-in control through Supervision Modules (SM). EN313SRA-MON Onsite and Remote Monitoring Operator Activities Ne tw ork Ava ilab Fie ilit ld M y ain ten anc Ene e rgy Eff icie ncy Ca pE x& Pla nn ing Common Operator Activities Remote monitoring activities that apply to all site equipment. Manage equipment inventory ATS Diesel Genset AC & DC Power Cooling PDU Off Grid Hybrid service support that provides   security, protecting our   network from unexpected  Plan preventive maintenance     problems that could expose Identify early warning signals  Monitor alarms; correct or define actions   our business to risk.” Dispatch and manage/support field force   — NOC Manager, European Operating Company Ava ilab Fie ilit ld M y ain ten anc Ene e rgy Eff icie ncy Ca pE x& Pla nn ing Operator Activities Track energy consumption and AC quality  Track PUE AC Metering efficient and effective remote Perform capacity planning Ne tw ork Equipment with Built-In Controller “Emerson has delivered      Plan AC capacity    Test load transfer   Verify functionality   Perform a functionality test   Monitor battery, oil pressure and temperature    Track efficiency  Emerson Network Power has developed a complete portfolio of hardware designed to collect the most important information at your site, such as alarms and analog values. This information is transmitted and managed by our remote monitoring platform supporting your NOC center, to evaluate the status of your site and speed up the resolution of any incidents that may arise. On top of that, the equipment with built-in controllers can be connected directly to our remote monitoring platform, enabling all critical infrastructure at your core, access or data center site to be fully monitored using Emerson's solution.  Review capacity versus load  Review/reconfigure parameter settings   Perform remote battery tests    Review/reconfigure free cooling and cycling    Identify humidity and temperature profiles   Verify cooling efficiency    Plan AC distribution capacity    Review and define load balance improvements    Review/reconfigure hybrid functionality     Track efficiency of diesel/solar/wind   Track capacity of the battery      Legend  Primary benefit  Collateral benefit EnergyMaster™ ENEC communicates directly with intelligent site equipment through built-in monitor or controller. EN313SRA-MON 3 Emerson Network Power Remote Services & Monitoring Solutions You may be wondering… Are my off grid sites using the most efficient source? Do I have enough information to solve site problems in one visit? Configuring and fine tuning the settings of an off grid alternative energy hybrid site provides fuel savings up to 20%. This attention to detail allows the site to perform according to design expectations. Leveraging detailed alarm information decreases second site visit up to 75%. Having the data and expertise to develop a costeffective plan – like knowing which piece of equipment triggered the alarm or if it's a redundant unit – is the key to solving issues in the first visit to the site. Rest Assured Deploying an advanced monitoring solution is a decision to change to a different way of working. You invest in capabilities that remotely collect information and exercise control in order to improve in other areas, like network availability, reduced energy and site maintenance costs, as well as optimized use of equipment CapEx. Your degree of success will be defined by the weakest link in the chain; from the site hardware via the high level system, to the remote operator. To make sure that you are getting the most of your monitoring investment, Emerson Network Power offers a comprehensive set of 24 x 7 remote services backed by infrastructure equipment experts with remote access capabilities who work in harmony with your NOC. For over 20 years we have performed these services for major global operators to small regional operators. We have highly trained, well educated AC, DC and Thermal Management experts. Over the years we have developed best practices and benchmarks. Our monitoring solutions work with all brands through SNMP/ ModBus and can be delivered to the extent that you define, from one of our multi-client NOCs or by a dedicated team. Choosing our multiclient NOC solution ensures cost-effective access to network infrastructure experts whenever you need them. Working with Emerson means working with a company that takes a holistic approach toward maximizing your monitoring investment yield. From the energy conversion products we monitor to the remote equipment experts interpreting the data, we provide an unmatched range of products and services. Rest assured. Emerson Network Power has the competence, tools and processes to drive operational efficiency for you. EmersonNetworkPower.com/EnergySystems (North America) EmersonNetworkPower.eu/EnergySystems (EMEA) © Emerson Network Power, Energy Systems, North America, Inc. 2014. Business-Critical Continuity™, Emerson Network Power™, the Emerson Network Power logo, Emerson™ and Consider it Solved are service marks and trademarks of Emerson Electric Co. EnergyMaster ™, eSure™, NetPerform™, NetReach™, NetSpan™, NetSure™ and NetXtend™ are trademarks of Emerson Network Power, Energy Systems, North America, Inc. Any other product, brand, or company names or logos are the property of the respective owner. 4 While every precaution has been taken to ensure accuracy and completeness herein, Emerson Electric Co. assumes no responsibility, and disclaims all liability, for damages resulting from use of this information or for any errors or omissions. Specifications subject to change without notice. EN313SRA-MON