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REO SERIES™ AN-DBP-072a: Configuring the Symantec Backup Exec 10d Remote Intelligent Disaster Recovery (IDR) Option for Use with REO Standalone Devices Overland Storage REO SERIES™ Preface This document assumes that you have already set up and configured your REO. For more information, see the Setup Guide that came with your appliance. It also assumes that you are familiar with Backup Exec 10d and its options. For additional information on using IDR, see the following: ! The IDR process: http://seer.support.veritas.com/docs/192923.htm ! How to restore a Windows server using IDR in Backup Exec 9.x (IDR works the same in both versions 9 and 10, although the screens might be slightly different): http://seer.support.veritas.com/docs/262134.htm Before continuing, make sure that the following requirements are met: ! Version 10d of Backup Exec and IDR are installed on the host backup server that is using the appliance as part of the disaster recovery configuration ! The Remote Agent is installed on the remote server (the server that will be used in the recovery process). ! You have a CD-R and CD-RW drive available to burn the IDR image (.iso). (Floppy disks are not supported with IDR on Windows 2003.) Summary The following Windows Server 2003 (Enterprise Edition) configuration is a summary of the environment used with the Symantec IDR option. The host backup server, which has Backup Exec 10d and the IDR installed, is attached directly to a REO 4000 via Fibre Channel (FC). The REO 4000 is configured with standalone devices (disk and virtual tape). The remote server is a Windows Server 2003 with the Remote Agent installed; it is the system that will be protected over the local-area network (LAN). LAN Backup Network, 10/100/1000 BaseT Ethernet FC GbE REO 4000 FC/iSCSI connectivity 1 Virtual Tape 1 Disk (R:) Host Backup Server: APPS-SVR-WIN2K3 Windows Server 2003 (Enterprise) Backup Exec 10d Installed QLogic 2310F DOMAIN/APPS GbE Remote Protected Server: APPS-SVR-GW2k3 Windows Server 2003 (Enterprise) Symantec Remote Agent Installed DOMAIN/APPS 1 Launch the Backup Exec Management console, and click the Devices tab. 2 Notice that both a virtual tape-drive (HP 1 Fibre) and Backup-to-Disk Folders (REO-IDR-DISK) are configured for this environment. 2 ! AN-DBP-072a: Configuring the Symantec Backup Exec 10d Remote Intelligent Disaster Recovery (IDR) Option for Use with REO Standalone Devices Application Note You can use either device with IDR to recover a remote server. Creating and Running a Backup Job for the Remote Server 1 On the toolbar, click Backup. 2 On the Selections tab, select the remote system that you want to back up. 3 To verify that the Remote Agent is installed, complete the following: a Right-click the Remote Server that you want to back up, and select Properties. Creating and Running a Backup Job for the Remote Server " 3 Overland Storage REO SERIES™ b Under Remote Agent, make sure that Installed indicates Yes and Status indicates Running. 4 On the Device and Media tab, select either the virtual tape-device (HP 1 Fibre) or the disk folder (REO-IDR-DISK) as the target device for this backup job. For this example, Overland uses the virtual tape-device (HP 1 Fibre). 5 Use the Schedule tab to set the appropriate schedule for this backup job. 6 To submit the job for immediate processing, click the Run Now button. 4 ! AN-DBP-072a: Configuring the Symantec Backup Exec 10d Remote Intelligent Disaster Recovery (IDR) Option for Use with REO Standalone Devices Application Note 7 To view details about the active backup job, on the Job Monitor tab, double-click the applicable job name. After the backup process is finished, a dialog box appears to remind you to update or create the IDR disks for the remote server that is protected with the backup. 8 Click OK to continue. Creating the IDR Bootable CD-ROM 1 In the Tools menu, click Wizards > Intelligent Disaster Recovery Preparation Wizard. Creating the IDR Bootable CD-ROM " 5 Overland Storage REO SERIES™ 2 To begin creating the media, select the Choose a media server that has the IDR option installed check box, and then click Next. 3 Insert (type or browse to) the name of the Media Server that was used to back up the remote server, and click Next. 4 In the next dialog box, leave the default setting (Create Media) selected, and click Next. 6 ! AN-DBP-072a: Configuring the Symantec Backup Exec 10d Remote Intelligent Disaster Recovery (IDR) Option for Use with REO Standalone Devices Application Note 5 When the next dialog box appears, select the remote server from the Available Computers list, and click --> to add it to the Selected Computers list. 6 Click Next to continue. 7 In the next dialog box, leave the default settings (Bootable CD…) selected, and click Next. Creating the IDR Bootable CD-ROM " 7 Overland Storage REO SERIES™ This option creates an IDR image file (*.iso) that you can later burn to a blank CD. 8 When the next dialog box appears, insert the Windows Server 2003 (Enterprise) CD-ROM, and click Next. 9 When the next dialog box appears, indicate where you want the IDR image file created, and then click Next. 8 ! AN-DBP-072a: Configuring the Symantec Backup Exec 10d Remote Intelligent Disaster Recovery (IDR) Option for Use with REO Standalone Devices Application Note You can use the default, or click Browse to point to an alternate location. In the following example, Overland selected an alternate location on the host media server. 10 When the next dialog box appears, enter Product Key for the Windows 2003 Enterprise Server, and click Next to continue. 11 When the next dialog box appears, leave the default (Create and…) selected, and click Next to continue. Creating the IDR Bootable CD-ROM " 9 Overland Storage REO SERIES™ The process of creating the IDR bootable image might take awhile. 12 When the final dialog box appears, click Finish. Burning the IDR Bootable Image to a CD Backup Exec includes support for burning the disaster recovery CD image to supported CD-R and CD-RW drives. If a CD-R or CD-RW drive is not supported by this component, use a third-party ISO 9660compliant application. Overland strongly recommends that you verify that the image created by third-party software works before you need it for disaster recovery. You will need a blank, writable or rewritable CD if you use the Symantec IDR CD-writing feature. For the following process, Overland used a third-party CD-burning application to create the IDR Bootable CD. 10 ! AN-DBP-072a: Configuring the Symantec Backup Exec 10d Remote Intelligent Disaster Recovery (IDR) Option for Use with REO Standalone Devices Application Note 1 Launch the applicable program to create a CD. 2 After the IDR Bootable CD is created, verify that the contents of the IDR Bootable CD include the following. Restoring a Remote Protected Server To restore a remote server, the following requirements must be met. ! The remote server must have the original hardware configuration as when the initial backup took place. ! The remote server must be on the LAN for communication with the host media server. ! The remote server must have the basic input/output system (BIOS) configured so that the boot priority is set to launch from a CD-ROM first. ! You must have the most recent IDR Bootable CD inserted into the CDROM drive of the remote server. ! You must have the following information about the backup server to recover the remote server: Restoring a Remote Protected Server " 11 Overland Storage REO SERIES™ ! Backup Server Name ! Domain/Computer ! User Name ! Password The following are the steps for recovering a remote server using the IDR Bootable CD that was created using the steps outlined earlier. For additional information on recovering a remote server, use the following Symantec document: http://seer.support.veritas.com/docs/262134.htm 1 At the computer being recovered, insert the Backup Exec IDR bootable CD into the CD-ROM drive, and enable power to the system. Note: Be sure that the BIOS is enabled to boot from a CD. 2 When the Backup Exec Intelligent Disaster Recovery for Windows screen displays, press Enter to begin the disaster recovery process. The Windows Setup process will occur first, followed by the restoration of data using the Disaster Recovery Wizard. 3 When the Windows Setup process begins, press F2 to enter Automated System Recovery (ASR) mode. IDR uses Windows ASR to restore the critical partitions that were on the computer previously. The partitions are created as they were defined in the ASR configuration file. Important: This F2 prompt appears for a very short time. Be sure to watch the bottom of the Windows Setup screen for this prompt and press F2 as soon as you are prompted. 4 When the Disaster Recovery Wizard dialog box appears, leave the default (Automated Option…) selected. 5 Select the Restoring to the exact same system check box. 6 Select Use the network to restore from a remote media server, and click Next. 7 Follow all prompts to acquire network connectivity. 8 Follow the prompts until the restore has successfully completed. 9 Remove the IDR Boot CD from the CD-ROM, and then click Finish to exit the Recovery Wizard and restart the computer. The following is an example of an active IDR restore from a REO virtual tape-device (HP1 Fibre). 12 ! AN-DBP-072a: Configuring the Symantec Backup Exec 10d Remote Intelligent Disaster Recovery (IDR) Option for Use with REO Standalone Devices Application Note The following is an example of an active IDR restore from a REO Backupto-Disk Folder (REO-IDR-DISK). The following shows the status of a successfully restored remote server. Restoring a Remote Protected Server " 13