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Page 1 of 3 WATCH REPAIR SERVICE MAILING INSTRUCTIONS Note: If your watch is under warranty, please include the original corresponding brands warranty along with the completed form. 2 1 Please remove and complete the bottom portion of the Package your timepiece using a sturdy box. Your watch form as shown. The completed form must be included with should be secure and not move. Please wrap the watch in your watch. a few layers of tissue paper followed by a layer of bubble wrap to insure its protection. 4 3 Place the completed form along with the warranty on the Close and secure all sides of the box with tape, preferably top of the packaged watch. brown paper tape. 6 5 Address packaged to our Club Jibarito location: Club Jibarito202 Cristo Street Old San Juan, PR 00901 Bring the box to your nearest Post Office. Remember to tell the postal clerk to attach a tracking number to your package. Page 2 of 3 WATCH REPAIR SERVICE MAILING INSTRUCTIONS Note: If your watch is under warranty, please include the original corresponding brands warranty along with the completed form. 7 8 We recommend declaring the replacement value of the Pay the total postage amount and keep the receipt for watch. This serves as a form of insurance; you do not need your records. Your receipt contains the tracking number for to purchase additional insurance. your shipment. *Note: To track your shipment, check online at your selected Post Office’s website. How it works: 1.Send your watch to our address following the mailing instructions.- It takes around 3-6 business days on average to receive your package at our store. 2.Once we receive your watch, we will forward it to the corresponding manufacturer. We insure and send all of our timepieces through UPS next day services. 3.Within the upcoming weeks you will receive an estimate from Club Jibarito. Our Service & Repair expert will contact you to review your estimate which may be E-mailed or Faxed to you at your convenience. The estimate will include repair fees determined by the manufacturers and additional shipping and insurance fees, if applicable. If there is no charge due to the damage falling under warranty, you will be notified in said estimate. *Note: If you didn’t purchase your watch at Club Jibarito, different insurance and shipping rates will apply. 4.Once you have reviewed and signed your estimate, please E-mail or Fax it back to Club Jibarito. If you have any questions about your estimate, don’t hesitate to contact our Service and Repair Expert at the provided phone number who will clarify any doubts you may have. 5.After your estimate is approved, the service takes four to six weeks depending on the brand. 6.Once the service is completed, a One Year service warranty will be issued on the movement by the manufacturer. 7.Your watch will be returned to you by insured Mail along with a tracking number for you to keep track of your package. Page 3 of 3 WATCH REPAIR SERVICE MAILING INSTRUCTIONS Note: If your watch is under warranty, please include the original corresponding brands warranty along with the completed form. ✁ *Required Information Clu b J i b a r i t o W a t c h R e p a i r Se rv i c e M a i l i ng Form *Client Name: *Address: *Daytime Telephone #: *Fax #: *Email: *Watch Brand: *Model Number: *Model Name: *Place of Purchase: *Date Purchased: *Please state the reason you are sending the watch/ bracelet. Is it for maintenance, timekeeping, repair, or replacement of a part, etc.? If applicable, please indicate the seconds/minutes/ hours it is running fast/slow per hour/ day / week. This information is essential to the technician to evaluate your watch. Slow Sec. Min. Hrs. per Hr. Day Week Fast Sec. Min. Hrs. per Hr. Day Week Date/Location of Previous Service Write down any questions you may have concerning your watch or service.