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Coffee to go Module INSTALLATION AND MAINTENANCE MANUAL Original instructions MAN4200041 rel. 00 dated 28.11.2012 __________________________________________ www.rheavendors.com Coffee to go Module by notes 00 28.11.2012 REL. DATE first issue; DESCRIPTION MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 2 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by general guarantee conditions these conditions regulate Rheavendors Industries S.p.A. / MPR S.p.A. ’s obligations with reference to guarantee and repair; any other term or condition, either verbal or written, is not applicable, including those in the purchaser’s purchase orders, if not explicitly accepted and signed by Rheavendors Industries S.p.A. / MPR S.p.A.; if the guarantee terms here below should be held not to be valid and/or lawful in the Country where the product is sold, they will not be effective whereas all the other clauses will remain valid and applicable; 1st the mechanical and electronic components of the machine are guaranteed for twelve months, starting from the sales date certified by the fiscal receipt; 2nd the guarantee shall be understood as the free replacement of any part of the machine that – at the manufacturer’s unquestionable discretion – should prove to be originally defective due to manufacturing defects; the cost of sending the manufacturer machines, defective pieces and spare parts will be totally charged to the user’s account; the manufacturer reserves the right to use new or reconditioned components for repair; if replaced, original components will be guaranteed for 12 months; the parts replaced under guarantee will become the property of Rheavendors Services S.p.A. (request for “Form PO 19.01/2b” Materials under guarantee – Authorisation to return); 3rd in case of irreparable failure or if a failure of the same origin is repeated, the manufacturer may – at its unquestionable discretion – replace the machine with another one, the model of which is either the same or an equivalent one; the guarantee of the new machine will be extended up to the original term of guarantee of the replaced machine; 4th all the parts that should prove to be defective due to negligence or carelessness (non-observance of the instructions for the operation of the machine), incorrect installation or maintenance by unauthorised personnel, transport damage or any circumstance – anyway – not due to the manufacturing defects of the machine are not covered by guarantee; the installation and connection with supply plants as well as the maintenance operations mentioned by the installation manual are also excluded from any performance under guarantee; the guarantee will not cover payment systems either; whether installed on the machine or supplied as an accessory, they are subject to their manufacturer’s guarantee whereas Rheavendors Industries S.p.A. / MPR S.p.A. will just act as brokers; all changes made to the machine and not agreed with the manufacturer in writing will involve the immediate termination of the guarantee period and anyway fall under the Customer’s total responsibility; 5th the guarantee is excluded in all cases of improper use of the machine; 6th Rheavendors Industries S.p.A. / MPR S.p.A. will disclaim all responsibility for any damage that may be directly or indirectly caused to people, animals or things as a result of: improper use of the vending machine; incorrect installation; improper energy or water supply; serious maintenance deficiency; actions or changes not explicitly authorised; use of non original spare parts; in case of failure, Rheavendors Industries S.p.A. / MPR S.p.A. are obliged neither to compensate any economic damage due a forced stop of the machine nor to extend the guarantee period; 7th if the machine should be transferred to a centre designated by the manufacturer for overhaul or repair, the relative transportation risks and costs will be charged to the user’s account; the freight charges of machines, defective pieces and spare parts are always understood as charged to the user’s account; MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 3 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by declaration of conformity Rheavendors Industries S.p.A. / MPR S.p.A. declare that this vending machine has been designed and manufactured in compliance with the following directives and safety standards: Directives: 2004/108/EC; 2006/42/EC; 2002/95/EC (RoHS); 2002/96/EC (RAEE); 1907/2006/EC (REACH); Standards: EMC: EN 55014-1: 2006 + A1: 2009; EN 55014-2: 1997 + A1: 2001 + A2: 2008; EN 61000-3-2: 2006 + A1: 2009 + A2: 2009; EN 61000-3-3: 2008; EMF: EN 62233: 2008; manufacturer of the machine Rheavendors Industries S.p.A. Via Trieste, 49 21042 Caronno Pertusella Varese Italia MPR Macchine Per Ristorazione S.p.A. Via Milano, 257 20021 Baranzate Milano Italia The Legal Representative (A. D. Majer ) ISO 9001 certification MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 4 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by table of contents 01. legend page 06 02. introduction page 07 03. technical data page 08 04. presentation page 09 05. preliminary actions page 10 06. connections page 11 07. maintenance page 13 08. solution of problems page 14 09. how to do to... page 14 10. diagram page 15 the Coffee to go Module vending machine is not an autonomous and independent machine; it works only if slaved, supplied and controlled by a Rhea vending machine, with the (hardware and software) requirements arranged for such a function; in the listed chapters, the manual describes a Coffee to go Module vending machine in its hardware and software components for a complete and fully-aware use of all machine functions; due to the large variety of available options and the constant technical update of our vending machines, some special device or function might be indicated and described not in the manner you expect; in this case, do not hesitate to contact us; telephone: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] ATTENTION: this label applied next to the serial number label inside the vending machine points out that the instructions supplied by this manual must be carefully read before the installation and operation of the vending machine; please, print this manual only protection is our common interest; if necessary; environmental MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 5 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 01. legend some general instructions that may be of use for reference to this manual; 01.01. symbols of attention if the text is highlit by this symbol, it is recommended to pay special attention to the performance of the procedures described; if not carefully performed on safe conditions, they can be source of general danger; if not properly performed, the actions marked by this symbol may expose to accidental contacts with electric voltage; the same symbols can be found inside the vending machine to specify the parts on which to act with the outmost care; the symbol means that it is forbidden to dispose of the equipment as urban waste and compulsory to provide for separate collection in order to prevent any potential effect on the environment and human health; strictly follow the provisions of the European Parliament’s 2002/96/EC Directive; 01.02. tools some tools commonly used and easy to find are necessary to act with this vending machine: - a a a a pair of scissors for electricians; star screwdriver 4/6 mm; set of fixed wrenches up to 13 mm; set of socket head screws from 2 to 8 mm; it may be of use to procure some expendables, such as disposable paper, single-use gloves, clean cloths …; MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 6 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 02. introduction 02.01. copyright information © Rheavendors Industries S.p.A.; all rights reserved; © MPR Macchine per Ristorazione S.p.A.; all rights reserved; this document contains some confidential information of Rheavendors Industries S.p.A. / MPR S.p.A.’s exclusive property; the content of this document can be neither disclosed in favour of third parties, nor copied or reproduced in any form whatsoever, either fully or partially, without Rheavendors Industries S.p.A. / MPR S.p.A.’s prior authorisation in writing; the utilisation, reproduction or disclosure of the technical information in this document can be protected by Rheavendors Industries S.p.A. / MPR S.p.A. according to the Law; this manual is intended for the owner of the vending machine; it is an integral part of the machine and it shall be kept with it; the information supplied by this manual are intended to achieve the best performances of the vending machine within the scope of application established by the Manufacturer; Rheavendors Industries S.p.A. / MPR S.p.A. reserve the right to improve future production without serving any prior notice and without assuming any obligation to update the products on the market; the manufacturer will disclaim all responsibility for any inaccuracy due to misprints; 02.02. rules safety rules for using the vending machine ** ** ** ** ** ** 02.03. contacts ** pay special attention to the chapters and notes high lit by the symbols of alert; strictly observe the rules concerning, in particular, the operators’ and users’ safety; ** under no circumstance may the vending machine be used by children or by people with poorer physical, sensorial or mental capacities or who have not been properly informed on correct use; children shall be supervised to prevent them from playing with the vending machine; ** if you should find out the presence of smoke, immediately detach the vending machine from the electric network, never try to restore its operation and apply to skilled technicians; ** the machine shall be installed according to national rules; ** the user is not allowed to access the maintaining and servicing area that shall be properly signalled; ** never remove protections, never override safety devices and never modify the machine or its components; Rheavendors Services S.p.A. is at disposal for any kind of support and information on this vending machine; telephone: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] for any reference about our partners all over the world please visit site : www.rheavendors.com 02.04. serial number labels to be able to identify the vending machine rapidly and univocally as well as to get the best support, please specify the data of the serial number label; code : D12345A67890 s/n: 1234 56 7890 (example) silvery serial number labels are applied inside and outside the case of the machine; MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 7 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 03. technical data 03.01. dimensions height: width: depth: depth with open door: 1,830 mm 225 mm 730 mm 1,030 mm 03.02. weight 30 kg 03.03. power supply low voltage, entirely taken from the master machine: no connection with the power mains; 5 V dc; 24 V dc; 03.04. sound pressure A weighted sound pressure level: less than 70 dB (A) 03.05. dispensing compartment closed; protected by a machine-driven transparent bulkhead; 03.06. accessibility front panel extractable in the front and slidable on guides; protected by mechanical key; 03.07. electric safety 03.08. covers tank derived from the master machine circuits and guards; vertical covers tank with anti-dust closure; capacity 03.09. covers n° 300; dimensions suitable for the diameter of the cup released by the master machine; theoretically : the external diameter must be between: Ø 80 mm; 82 mm ÷ 86 mm more information in 04.06.; 03.10. notes environment the Coffee to go Module shall be installed in an environment protected against atmospheric agents and on the following conditions: - temperature: - relative humidity: master machine software 5 °C ÷ 35 °C max. 80% the Coffee to go Module can not operate autonomously and it must be slaved to a master machine that must be able to supply it electrically; moreover, the latter shall accommodate a resident software release including the function intended to manage the Coffee to go Module; attention the electric connection cable supplied with the vending machine shall be altered in no way; in case of damage, replace it with the original component only; however, the efficient and functional earth connection that is absolutely necessary shall be ensured by the master machine; (see the instructions supplied by the Installation and Maintenance Manual of the master machine); MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 8 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 04. introduction 04.01. general information the Coffee to go Module Rhea vending machine is a machine explicitly designed for user-friendly operation. It requires no specific competence and a cover is automatically dispensed as a slave to the master machine controls; the latter can also supply the module electrically; the vending machine is properly operated in a closed room, on normal environmental conditions and at a temperature between 5 and 35°C, relative humidity below 80%; use specific products for vending machines only; 06 04.02. door lock the lock makes sure that the door is closed and the key mapping is numbered for identification; the door slides on roll guides, thus enabling the user to open the vending machine; 04.03. dispensing compartment protected by a transparent bulkhead that can be lifted by the machine controls only; the space inside is lighted by a led during the dispensing cycle; 04.04. grilled cover for support the grilled cover for support inside the dispensing compartment is intended to accommodate the covers dispensed, thus enabling the user to use them; it is driven by a motor in order to remove any hindrance or residue from the previous dispensing cycles; 04.05. lighting led's the dispensing compartment is lighted by a red led to inform the user that a cover is ready for use; 04.06. covers tank a transparent turret, closed by a protection, contains the covers ready for delivery; 02 05 03 07 attention the covers must: - have the profile as in the pictures to the side (parallel edges); no profiles or other shapes allowed such, for example, as below; X - be produced for cups with 80 mm nominal diameter; - have been tested beforehand with cups; - be loaded into the turret with the concave side facing upwards; 04.07. waste bag ring 04.08. electric connection a common waste bag can be hung up for waste collection from the grilled cover for support; 07 power supply and the message exchange with the master machine occur by means of the connection cable of the covers dispenser; MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 9 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 05 preliminary actions 05.01. handling the vending machine may be transported, handled and positioned by skilled and trained personnel only; while handling, never overturn the machine; observe the orientation arrows on the package; attention handle the machine carefully to prevent the authorised personnel from being injured; considering the weight and overall dimensions of the vending machine, it is recommended to use a truck at low speed; 05.02. unpacking - put the packed vending machine close to the left side of the master machine; - cut the film intended to wrap the machine for protection along one of the protection angles; - remove the vending machine from the pallet by unscrewing the self-threading screws; use a 10 mm Allen wrench to loosen the four support feet; - lift the vending machine by means of the lift truck, remove the pallet from beneath the vending machine; - place the vending machine carefully on the ground; attention the materials composing the package shall never be left within the reach of people from outside, in particular of children, because they represent a potential source of danger; only specialised companies may be charged to provide for the disposal of package components; 05.03. positioning the vending machine shall be arranged for work in a sheltered room by using a support suitable for the weight of the machine (see 03.02.); its distance from the walls shall provide for good air circulation and easy access; attention calibrate the four feet on the lower corners of the cabinet; adjust them to position the vending machine properly and safely; the inclination of the machine cabinet shall not exceed 2°; 05.04. preparation - remove the bag with the accessories; - put the module close to the right side of the master machine; - remove one of the two metal sheet plugs and insert the connection cable; - place the module against the left side of the master machine; - from the rear side of the machines mount the two fastening bars by using four bolts supplied with the machine (10 mm spanner); MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 10 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 06. connections now prepare the master machine for connection with the Coffee to go Module; 06.01. foreword attention power off the master machine and disconnect the 230 V power supply cable; - remove the pre-cut metal sheet rectangle from the back of the vending machine; - assemble the cable connector of the accessories with the support setting plate; - access the power board of the master machine by removing the protection plate (two side screws); - position the cable according to the indicated path by inserting it from the outside; - secure the support plate and the connector (screw and nuts in the bag of accessories); - connect the wiring cables with the power board: to position the J4P-9 single wire, extract the connector from the board, position the wire into the correct seat and insert the connector again; connectors: J4P-9 connector: J60 J6 J16 - re-assemble the protection plate of the power board; - insert the connection cable of the Coffee to go Module into the connector on the back of the master machine; - connect the 230 V ac power supply cable and power on the master machine again; MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 11 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by the cover delivery shall be programmed in the master machine recipes; 06.02. software programming access the programming mode of the master machine and enable in the recipes that shall also dispense the cover; the cover delivery enable may be made available (according to the various existing software architectures): - in a parameter of the recipe, just as prod1, mixer1, water1, …, cover; - in a parameter of the item “selections”; 06.03. dispensing during the dispensing cycle of a drink, in the recipe of which a cover delivery has been programmed, the module will place one on the grilled cover for support. The lighting led will flash on and off and the block of the transparent hatch of the dispensing compartment is released to enable the user to take it; it shall be pointed out that: - as soon as the hatch is lifted up and lowered down, the led will stop lighting up the dispensing compartment; - if the dispensed cover has been taken, the module will certainly dispense another one at the next selection; - if the dispensed cover has not been taken and the hatch has not been lifted up, the module will not dispense a new one at the next selection involving the delivery of a cover, but it will make the one on the grilled cover available, thus enabling the user to open the hatch; - if the dispensed cover has not been taken and the hatch has been lifted up, the grilled cover for support will move to unload the cover dispensed at the previous selection by conveying it into the bag and the machine will dispense a new one; - the lack of covers is not intended to stop the master machine operation; dispensing cycles will continue regularly whereas an alert message will be displayed (OFF 111, see 08.); attention check beforehand that the covers loaded into the Coffee to go module are adequate to cups loaded into the master machine; MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 12 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 07. maintenance the Coffee to go Module vending machine requires no special maintenance procedure to carry out its work; however, general cleaning operations carried out as carefully and as frequently as required may help the machine to keep its performance constant and to prevent failures; the time interval of cleaning operations largely depends upon the number of dispensing cycles and it shall be adjusted to the working conditions of the vending machine; recommendations before accessing the machine for each maintenance operation, it is recommended to inform the users by means of warning signs properly positioned - that it is forbidden to use and approach the vending machine; attention power off and detach the master machine from 230 V; never use water jets to wash the Coffee to go Module vending machine; wash your hands carefully with water and soap before handling the machine and its products; use neutral detergents only; never use abrasive pieces of cloth, steel brushes, aggressive or foamy detergents and other solvents, boiling water and acid; 07.01. out of service temporary if the vending machine is to be inactive for a long period of time, it is recommended to act as follows: - permanent disconnect the connection cable from the master machine; empty and clean the covers container; use a piece of wet cloth to clean internal and external surfaces; use a piece of cloth to cover the machine; store the machine in a sheltered place at a temperature not below 5 °C, relative humidity not above 80%; if you should put the vending machine out of order definitively and provide for the disposal of the components thereof, after carrying out the operations above, disassemble the vending machine by separating every single component and by subdividing the parts according to the nature of the materials; the symbol applied means that the components of the vending machine shall not be treated as household waste, but delivered to the dump sites suitable for recycling electric and electronic machine; refer to Directive 2002/96/CE and the provisions thereof; the complete text of the European Directive concerning the specific topic can be consulted at the Internet address: http://eur-lex.europa.eu/ directive 2002/96/EC dated 27/01/2003 MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 13 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by 08. solution of problems some malfunctions produce an error message displayed on the master machine; some preliminary information about these messages is supplied here below; actions/comments error OFF 111 add some covers into the vending machine turret; cause no cover attention covers shall be loaded with the concave part upwards; OFF 112 make sure that the grilled cover for support can freely move; grilled cover for support locked OFF 113 make sure that the covers release assembly can freely move and that there is no cover blocking the movement thereof; covers release OFF 114 make sure that the hatch can freely move and that there is no hindrance; check the control motor and microswitch assembly; dispensing hatch open 09. how to do to 13.01. load the covers remove the protection plug of the translucent column of covers; insert the covers from above with the concave part upwards; as an alternative, remove the translucent column from the cup dispenser, place it on a surface, fill in with the covers and reposition it into the machine while preventing them from slipping; 13.02. empty the waste bag lift the support ring up, remove the bag in use and position a new one while winding up the edge thereof onto the support ring; MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com page no. 14 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group Coffee to go Module by covers dispenser MAN4200041 rel. 00 dated 28.11.2012 www.rheavendors.com covers waste motor covers waste LS sensor hatch Lighting led EM hatch COFFEE TO GO MODULE connector for connection Luce X2 connector for connection Coffee to go Module J16 J4P-9 MASTER MACHINE LUCE X2 J60 J6 10. diagram page no. 15 of 15 tel: 0039 02 966 551 fax: 0039 02 96 55 086 e mail: [email protected] exclusive property of rheavendors group