Transcript
Rock ketRAIID 27000 SAS 6Gb/s PCI-E Express 2.0 Host A Adapteers Useer’s Gu uide
R Revision: 2.11
Date: D December 2011 HighP Point Tech hnologiess, Inc.
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Copyright Copyright © 2011 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies, Inc.
Trademarks Companies and products mentioned in this manual are for identification purpose only. Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners. Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals. Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint.
Notice Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint assumes no liability for technical inaccuracies, typographical, or other errors contained herein.
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CONTENTS HIGHPOINT TECHNOLOGIES, INC……………………………………………….. 5 HIGHPOINT ROCKETRAID 2700 SERIES – PCI-EXPRESS 2.0………………….6 1 - Features and Specifications .....................................................................................................................7
Physical Specifications .................................................................................................. 8 2 - Kit Contents ..............................................................................................................................................8
HARDWARE – DESCRIPTION AND INSTALLATION…………………………….9 ROCKETRAID BIOS UTILITY…………………………………………………….. 13 1 - BIOS Settings Overview ........................................................................................................................13
Using the BIOS Utility ................................................................................................ 13 BIOS Commands ......................................................................................................... 13 2 - Creating RAID Arrays ...........................................................................................................................14 3 – Deleting Arrays ......................................................................................................................................16 4 - Adding/Remove Spare Disks .................................................................................................................17 5 - Settings ....................................................................................................................................................19
HIGHPOINT SOFTWARE CD……………………………………………………..…19 Creating a driver diskette ...........................................................................................................................19 Device Driver Installation – Windows Operating Systems ......................................................................21 RocketRAID 2700 Windows Driver Installation ......................................................................................21
Windows XP, 2003 ....................................................................................................... 21 RocketRAID 2700 Windows 7/Vista/Windows 2008 Driver Installation ............... 24 Linux and FreeBSD Device Driver installation ........................................................................................28
HIGHPOINT RAID MANAGEMENT UTILITIES (HRM) – WEB GUI / CLI…...29 Windows Operating Systems – Installing the Web GUI From the Software CD. ..................................29
Red Hat Enterprise/CentOS, Fedora Core, Open SuSE – Installing the Web-based Management utility ..................................................................................................... 29
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Debian/Ubuntu Linux Distributions – Installing the Web-based Management Utility ............................................................................................................................ 30 Linux Distributions – Command Line Interface (CLI) ........................................... 30 1 - Installing the Web GUI (v1.5) - Windows Operating Systems (2000, XP, 2003, Vista, 2008, Windows 7)...................................................................................................................................................30 2 - Starting the Web GUI ............................................................................................................................37 3 - Web GUI – Icon Definitions ..................................................................................................................38 4 - Web GUI - Configuring an Array ........................................................................................................39
Initializing a new hard drive ...................................................................................... 39 Create an Array ........................................................................................................... 39 5 - Web GUI - Configuring Spare Disks ....................................................................................................41
To assign a Spare disk ................................................................................................. 41 6 - Web GUI - Recovering an Array ..........................................................................................................43
To Rebuild an array .................................................................................................... 43 7 - Web GUI - Maintaining RAID Arrays .................................................................................................46
Scheduling Tasks ......................................................................................................... 45 Removing Tasks ........................................................................................................... 46 SHI – Storage Health Inspector ................................................................................. 46 8 - Web GUI - Safeguarding your Array ...................................................................................................47
Automatic RAID Rebuilding ...................................................................................... 47 9 - Web GUI - Event Notification ...............................................................................................................49
Configuring SMTP (E-mail) Notification .................................................................. 50 10 - Web GUI - Advanced RAID Functions (Windows VSS, OCE/ORLM) ...........................................51
VSS – Variable Sector Size ......................................................................................... 51 Online Capacity Expansion and RAID Level Migration (OCE/ORLM) ............... 56 Mac OS X Driver and Web-based RAID Management Utility……………………59 CUSTOMER SUPPORT……………………………………………………………….64 THANK YOU…………………………………………………………………………...65 Contact Us ................................................................................................................................................... 65
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HighPoint Technologies, Inc. HighPoint Technologies, long recognized as a leader in mass storage technologies specializes in the design and manufacturer of HBA (Host Bus Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides a broad range of scalable hardware HBA’s that meet the storage requirements from Enterprise to SMB (Small Medium Sized Business) to PC enthusiast.
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HighPoint RocketRAID 2700 Series – PCI-Express 2.0 RocketRAID 2710, 2711, 2720, 2721, 2722 HOST ADAPTERS The RocketRAID 271x/272x host adapters are high-performance SAS RAID solutions, delivering reliability to demanding data-intensive applications such as tiered storage environments (disk-to-disk or disk-to-disk-to-tape backup), security and surveillance, video editing, and digital content creation. Support for both 6Gb/s SAS and SATA drives on the same controller maintains configuration optimization for performance based on the characteristics of SAS and SATA drives available today. HighPoint RAID Management HighPoint RAID Management software offers a user friendly interface to create, manage and maintain your storage solutions. Email notification and remote are some of the advance features that the RAID Management software has to offer. COMPREHENSIVE OS SUPPORT HighPoint offers the broadest range of support for all major operating systems to ensure OS and hardware server compatibility. Drivers are available for all major operating systems, including Windows, Linux, and FreeBSD.
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1 - Features and Specifications Host Adapter Architecture PCI-Express x8 (Gen2) Support up to 4/8 SAS/SATA drives 1 Internal MiniSAS Connectors (SFF-8087) (RocketRAID 2710) 2 Internal MiniSAS Connectors (SFF-8087) (RocketRAID 2720) 2 External MiniSAS Connectors (SFF-8088) (RocketRAID 2722) 1 External MiniSAS Connector (SFF-8088) / 1 Internal MiniSAS Connector (SFF-8087) (RocketRAID 2721) 1External MiniSAS Connector(SFF-8808)(RocketRAID 2711) Hot Swap and hot plug Low Profile RoHS complaint Advanced RAID Features Supports RAID 0, 1, 5, 10, 6 , 50 and JBOD NCQ (Native Command Queuing) Auto detect of unplug/plug SAS/SATA hard drive for RAID auto rebuild Staggered drive spin up Support bad sector repair feature Support Disk Scrubbing BIOS Booting (INT13) to RAID array for better redundancy 64bit LBA for RAID arrays greater than 2TB single partition S.M.A.R.T array monitoring for hard drive status and reliability Array Monitors, Alerts and Indicators Hard Drive LED Indicators (Activity and Failed) (except RocketRAID 2722) SMTP email notification for events and error reporting Alarm/Buzzer alerts for drive/array failure SAF-TE (I2C) and SGPIO enclosure management RAID Management Online Capacity Expansion (OCE) and Online RAID Level Migration (ORLM) for Windows/Linux/FreeBSD Quick and Background initialization for instant RAID access API library for customization CLI (Command Line Interface)0p Web GUI RAID management (local and remote monitoring) Online array roaming SHI (Drive analysis driven from S.M.A.R.T) Array Monitors, Alerts and Indicators SMTP for email notification Alarm/ Buzzer alerts for drive failure SHI – Storage Health Inspector (S.M.A.R.T. and disk maintenance) HighPoint RAID Management (HRM) Hot key (ctrl-h) boot-up RAID manager via BIOS Web browser-based RAID management software (Web GUI) Command Line Interface (CLI) Operating System Support Windows XP, 2003, Windows Vista, Windows 2008, Windows 7 (32 and 64-bit versions) Linux (Fedora Core, Red Hat Enterprise / CentOS, SuSE, Debian, Ubuntu) FreeBSD Mac OS X (RR2711/2722)
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Physical Specifications Dimensions: Size: 96.3mm X 65.0mm (RocketRAID 2710//2720) Size: 120.0mm X 68.0mm (RocketRAID 2711/2721/2722) EMI: FCC Part 15 Class B and CE Thermal and Atmospheric Characteristics: Work Temperature Range: +5 C ~+ 55 C Relative Humidity Range: 5% ~ 60% non-condensing Storage Temperature: -20 ~ +80 C MTBF: 920,585 Hours Electrical Characteristics: PCI-E 3.3V 12V Power 4W max 1W max
2 - Kit Contents
RocketRAID Host Adapter User’s Guide HighPoint RAID Management and Device Driver CD SFF-8087 cables (x2 for RR2720, x1 for RR2710/RR2721) Low-profile bracket
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H HARDWARE-DES SCRIPIO ON AND IINSTALL LATION RAID 2711x/272x H Host Adap pter layout 1-RocketR 1.1 – RockeetRAID 27110/2720 IIllustration sh hows RocketR RAID 2720
P Port1, Port2 T These represent the RocketR RAID 2720’s 2 Internal Minni-SAS ports. T The RocketRA AID 2710 has only 1 Internaal Mini-SAS pport — Port1. E Each port can support up too 4 SATA/SAS S hard disks. L LED Connections L LED connectoors (Drive-actiivity/Drive-faiilure): The RoocketRAID 2710/2720 host adapter has 2//4 LED connectors that are uused to indicaate the activityy and failure sttatus of hard ddrives attachedd to the card’s 4/8 SATA/SA AS channels. A A1, A2, F1, F F2 A A1/A2 providdes LED suppoort for Drive A Activity, whilee F1/F2 supporrts Drive Failuure. ( RocketRAID D 2710 has onlly A1、F2 Coonnection) L LED connectiion table Pin Numbber Pin 1
Pin 2
Pin3
Pin4
A1
Channel 1
Channel 2
Channel 3
Channel 4
A2
Channel 5
Channel 6
Channel 7
Channel 8
F1
Channel 1
Channel 2
Channel 3
Channel 4
F2
Channel 5
Channel 6
Channel 7
Channel 8
C Connections
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B BEEP1-Speaker A Alarm (speakeer): the speakeer emits and auudible alarm iin the case of D Drive/array faailure. JJ1 T This jumper suupports SAF-T TE interface (I2C). ( Pin Numbber Pin1 Pin2 Pin3
1.2 – RockeetRAID 27221/2722/27111
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PIN N description SCL L GN ND SDA
P Port 1, Port2, Port3 T These represent the RocketR RAID 272x’s Mini-SAS porrts. P Port1 is the innternal Mini-SA AS port (SFF--8087). P Port2 and Portt3 are externall Mini-SAS poorts (SFF-8088). E Each port can support up too 4 SATA/SAS S hard disks. L LED Connections L LED connectoors (Drive-actiivity/Drive-faiilure): The RoocketRAID 2721 host adapteer has 2 LED connectors thaat are used to iindicate the acctivity and faillure status of hhard drives atttached to the ccard’s 4/8 SAT TA/SAS channnels. A A1, F1 A A1 provides LED L support fo for Drive Activvity, while F1 supports Drivve Failure. LED conneection table Pin Number Pin 1
Pin 2
Pin3
Pin4
A11
Channeel 1
Channel 2
Channel 3
Channel 4
F1
Channeel 5
Channel 6
Channel 7
Channel 8
Coonnections
B BEEP1-Speaker A Alarm (speakeer): the speakeer emits and auudible alarm iin the case of D Drive/array faailure. JJ1 T This jumper suupports SAF-T TE interface (I2C). ( Pin Numbber
PIN N description
Pin1
SCL L
Pin2
GN ND
Pin3
SDA A
2 - Installling the R RocketRAIID Host Adapter A N Note: Make suure the system m is powered-ooff before instaalling the RoccketRAID hostt adapter. T The RocketRA AID 272x inclludes both stanndard and low w-profile brackkets. It may bee necessary to attach the low w-profile brackket iin place of thee standard braccket, dependinng upon the chhassis design. 1.
Open the system chassiis and locate an a unused PCII-Express x8.
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Remove tthe PCI slot/brracket cover.
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Gently innsert the RockeetRAID card iinto the PCI-E Express slot, annd secure the bracket b to the system chassiis (illustrationn shows RoocketRAID 27720).
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After insttalling the adaapter, attach haard drives to thhe host adapteer using the daata cable.
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The RockketRAID 27200 (illustration) utilizes 2 Minni-SAS to Minni-SAS Cabless (included in each retail boxx).
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Each Minni-SAS cable ccan support upp to 4 hard drivves. Consult thhe chassis mannual for propeer installation pprocedures. Note: Manyy server-level chassis includde hard-drive hhot-swap bayss. For these system chassis, cables are attaached to the chassis backkplane, rather than directly tto each individdual hard drivve. Consult thee chassis manuual for proper installation procedures.
55. Close and ssecure the systtem chassis.
5 - Verifyying Installlation O Once the host adapter and hhard drives havve been installled into the chhassis, boot-upp the system too verify that thhe hardware iss pproperly recoggnized. 1. Power on thhe system. If tthe system detects the presennce of the adaapter, the RockketRAID BIOS S Utility will be b displayed dduring boot upp. 22. Press Ctrl+ +H to access thhe RocketRAIID adapter’s B BIOS Utility. T The BIOS Utiility will displaay informationn about hard drives d attachedd to the adapteer. M Make sure all attached drivees are detectedd by this utilityy. If any of thee hard drives aare not detecteed, power dow wn the system aand check the power and caable connectionns.
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R RocketR RAID BIOS Utiliity T The RocketRA AID 2700 cardd will display it's BIOS screeen during the system's boott process. P Press Control + H when proompted, to acccess the BIOS settings Menuu.
1 - BIOS Settings Overview O T The RocketRA AID 2700 BIO OS utility is ann interface thatt provides mannagement com mmands and coontroller relateed settings.
Using the e BIOS Uttility T The followingg keys utilizedd by the RockeetRAID 2700 BIOS B utility: A Alt – press Allt to highlight the tool bar. A Arrow keys – use these to move m betweenn different mennu items E Enter – Openn the selected ttoolbar commaand/execute thhe selected com mmand. E Esc – move back b to the previous menu,, cancel the seelected operattion, or exit thhe BIOS Utiliity
B BIOS
Commands
C Create - this command c is uused to open thhe RAID Creattion menu. D Delete - this command c will delete the selected RAID aarray. A Add/Removee Spare - this ccommand is uused to assign hard disks to ffunction as sppare disks. Thee controller is capable of usiing sspare disks to automaticallyy rebuild brokeen or faulted RAID R arrays. S Settings - thiss command oppens the settinggs menu (seleccting the boot disk/array, staaggered drive spinup) V View – this coommand is useed to select beetween two vieews: Devices (HARD DISK KS), and Arrayys (configuredd RAID arrayss). IInitialize - thhis command iis used to preppare disks forr use with RA AID arrays. Disks D must be initialized before they can be uused to create arrays.
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2 - Creatiing RAID D Arrays IInitializingg Disks: B Before creatinng a RAID arraay, the disks must m be initialiized. Disk inittialization writtes necessary R RAID configuuration iinformation too the hard diskks. Select the IInitialize comm mand from thee toolbar, and press ENTER R.
H Highlight the target disks uusing the arrow w keys, then select using E Enter. A num meral will be displayed d befoore each selectted ddisk. Once alll target disks hhave been seleected, press ESC. E The utiliity will displayy a warning, and a ask you too press Y (yes)) to iinitialize, or N (no) to canceel. Once initiaalized, these diisks can be useed to create RA AID arrays. W Warning: Initialization willl destroy all ppre- existing daata on the seleected hard diskks. Only initiaalize disks thatt do not ccontain criticaal data.
C Creating A Arrays: Select Create from the toolbbar and press E Enter.
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Use the aarrow keys to sselect the RAIID level and prress ENTER.
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Use the aarrow keys to hhighlight the Array A Name ooption and preess Enter. The array name diialogue box w will appear. Usse the keybooard to input a new Array N Name, and presss the Enter keey.
N Note: the Arraay Name com mmand is optionnal – it is not necessary to nname the arrayy. The array caan be named aat a later time, aand the name of the array caan be changedd at any time. 33.
On the Crreate menu, usse the arrow kkeys to highlight the Select D Devices item aand press Enteer. A device lisst will appear,, and displaay all availablle hard disk drrives.
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Highlightt the target dissks that you want to use, andd press Enter tto select them.. A numeral w will be displayeed before eachh selected ddisk. This num mber designatees disk order. After all of thhe disks have bbeen selected and a press the ESC E key to return to tthe Create Meenu.
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Next, Usee the ↓ arrow kkey to highlighht the Capacity (GB) optioon and press Ennter. The totall available cappacity will be displayedd. Press ENTE ER if you wishh to use all avaailable space. IIf you wish to reserve disk sspace for addittional arrays/sinngle disks, usee the keyboardd to input the aamount of spacce (in GB) youu wish to set aside a for this pparticular arrayy, and presss Enter.
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N Note: Multiplle arrays can bbe created usinng the same seet of hard disk drives. The Capacity C optionn allows you tto set aside dissk sspace that be used u to create another arrayy, set as a sparee disk, or partiitioned to act aas a single disk (by the operrating system)). 66.
For redunndant RAID arrrays (RAID 11, 5, 10), selecct the Cache Policy: P
W Write Back – utilizes disk cache (higher performing) W Write Througgh – writes diirectly to the ddisks (may redduce the risk off data loss durring a critical failure, f but at the cost of llower perform mance). 77.
Sector Siize – Also knoown as “Variabble Sector Sizze”. Use this option o if you aare using an ollder 32-bit Winndows operatingg system. Thiss allows older operating systtems to suppoort volumes ovver 2TB in sizee. Do not use if the operatingg system alreaddy supports larrge volumes (such as GPT).
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To compllete the creatioon procedure, use the arrow w key to highligght the Start C Creation item m and press Ennter. Press the Y (yes) kkey to create thhe array, or N (no) key to caancel the creatiion process.
3 – Deletiing Arrayys H Highlight the Delete commaand from the ttoolbar, and prress Enter. T The BIOS utillity will displaay a list of avaailable RAID aarrays. Select the array you wish to deletee, and press Ennter.
T The utility willl display a waarning messagge. Press Y (yyes) to delete thhe array, or seelect N (no) to cancel.
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W Warning: all data stored oon the array will w be lost – do not delete if the array ccontains criticcal data.
4 - Adding/Removee Spare D Disks T This Add/Rem move Spare coommand is useed to assign a hard h disk to acct as a Spare Disk. D Spare Diisks are used tto automaticallly rrebuild Redunndant RAID arrrays (RAID 11, 5, 10) in the case of disk ffailure. As witth creating RA AID arrays, dissks must be iinitialized beffore they can be b used as sparres. To set a hhard disk to acct as a Spare D Disk, use the arrrow keys to sselect the targeet ddisk from the list of initializzed disks, and press Enter. T To remove thee Spare Disk seetting from a hard h disk, highhlight the sparre ddisk, and press Enter.
G Generally, sinngle disks are ddesignated to act a as spares (disks ( that are not configured into RAID aarrays). H However, in ssome instancess, disks that arre members oof RAID arrayys may also bee designated too act as a sparre. If the diskss in qquestion are ppart of a RAID D array that ddid not utilize the full availaable capacity at the time off creation, theese disks may be uused as sparess. For examplee: a RAID 0 aarray was creaated between tw wo 200GB haard disks, but oonly 200GB oof space (out of o a ggrand total oof 400GB), w was assigned tto that array.. In this exam mple, 200GB of disk spacce remains uunallocated. T This uunallocated sppace would alllow these diskks to be set ass spares for a sseparate redunndant array thhat falls into thhe same capaccity rrange (200GB B).
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5 - Settinggs T To access the Settings menuu, highlight thhe Settings com mmand from thhe toolbar, andd press Enter.
S Select Boot D Device – selectt which disk or array will acct as the boot ddisk, if the mootherboard BIO OS instructs thhe card to act as a tthe boot devicce. S Staggered Drrive Spinup – This option iss disabled by default. d Enabling this settinng will instrucct the card to ppower up the hhard disks, seqquentially (onne disk approxiimately every 2 seconds). N Not all disk suupport this settting – consult the disk ddocumentationn for more infformation.
W Warning: W Western Digiital hard dissks do not suupport this setting. s Enaabling this ssetting is noot rrecommendded. If enabbled, these disks d may noot be detecteed by non-R RAID controoller.
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HighPo oint Softtware CD E Each retail boox includes a ccopy of the HigghPoint Produucts Software C CD. T This CD can bbe used to gennerate driver ddiskettes, and install the HigghPoint RAID D Managemennt Utility Suitee for a varietyy of ooperating systtems.
C Creating a driver disk kette W Windows XP P, 2003 and several distrributions of L Linux and FreeBSD requuire driver diiskettes whenn installing the t ooperating sysstem directly to t a disk or arrray hosted byy the Rocket RAID host addapter. T To create a drriver floppy d diskette: 1. Insert thee CD into the ssystem’s CD/D DVD drive. Thhe program shhould start autoomatically. 22. Insert a blank floppy diiskette into thee system’s flopppy drive. 33. Click on ““Create Driveer Diskette”. 44. Click on tthe “Please Seelect a Productt” drop-down button, and seelect the approopriate host addapter model from f the list. 55. Click on tthe “Please Seelect the Diskeette you want tto create” dropp-down buttonn, and select thhe desired opeerating system m from the llist. 66. Click on tthe “OK” buttton to create thhe driver diskeette.
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D Device Drivver Installaation – Win ndows Operrating Systeems W We recommend visiting thhe RocketRAIID download pages for thee latest Windoows Device D Driver updatess: hhttp://highpoinnt-tech.com
Select Downlload – this wiill display a liist of our conttroller card prroducts. Clickk on the link pprovided for the t ccorrespondingg RR27xx hoost adapter.
D Drivers are posted in .zip archive a formaat. Most Winddows operatinng systems will w recognize this archive fformat, nativeely. D Double click the driver doownload to viiew and extraact their conteents. Drivers can be extraccted and/or coopied to varioous m media.
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R RocketRAIID 2700 Wiindows Driiver Installaation W Windows XP, P, 2003
IInstalling thee RocketRAIID driver forr an existing Windows system A After the operrating system m has booted, tthe Hardware Wizard will detected the card c and requuest that the D Device Driver be iinstalled. 1.
When thee “Found New w Hardware Wiizard” window w appears and asks to searchh online, selecct “No, not thiss time”.
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Select “Innstall from a liist or specific location (Advvanced)”, and cclick Next to continue. c
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33.
Click on tthe “Include thhis location inn the search” ooption, and clicck “Browse”.
B Browse to thee location of thhe driver and cclick Next. 44.
Windowss will display a warning messsage that statees the driver hhas “not been signed”. S Select “Continnue Anyway”.
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55.
Click finiish when prom mpted. When W Windows asks to reboot the system, choosse Yes.
IInstalling thee RocketRAIID driver du uring a fresh Windows insstallation 1. After bootinng from the W Windows CD or DVD-ROM,, when the Winndows Setup bblue screen apppears, look toowards the botttom of the scrreen. Windowss will pprompt you too press the F6 key if you waant to install a third party SC CSI or RAID ddriver. Press thhe F6 key at thhis time. 22. The setup pprocedure will continue, andd will later insttruct you to prress the “S” keey tto specify addditional adapteers. Press the ““S” key as insttructed. 33. Next, the seetup program w will prompt foor the insertionn of the driverr diskette. Pleaase iinsert the drivver diskette, annd then press E ENTER to conntinue. 44. The next wiindow will dissplay several ddriver options. Please selectt the driver forr tthe correspondding operatingg system, and ppress ENTER R to continue.
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R RocketRAID D 2700 Window ws 7/Vista/W Windows 2008 Driver Installlation
IInstalling thee driver for aan existing W Windows 7, Vista V and 20008 system 1.
Install thee RocketRAID D host adapter into the PC, tthen boot up W Windows Vista.
22.
Windowss should autom matically detecct the card, andd display the ““Found New Hardwaree” wizard pop--up window. Select S “Locatee and install drriver software””. When Wiindows asks: ““Windows neeeds your permiission to contiinue”, select “continuee”.
33.
When askked to search oonline select ““Don’t Search Online”.
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44.
Select “I don’t have dissc, show me other options”.
55.
and then sselect “Browsse my computeer for driver sooftware”.
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66.
Browse too the location of the driver aand click “Nexxt”.
77.
When askked: “Would yyou like to insttall this driver software?”, select “Install””.
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Reboot thhe system wheen prompted. T The RocketRA AID host adaptter will be reaady for use afteer Windows reeboots.
IInstalling thee driver duriing a fresh W Windows 7, 20008, Vista installation 1. Boot from the t Windows Installation I DV VD. 22. When the sccreen “where do you want to install Win ndows” appeaars, click “Loaad ddriver” and brrowse for the ddriver locationn. Windows caan install driveers from sseveral mediaa types: floppyy diskette, USB B flash disk orr CD. 33. Select the RocketRAID R 22700 controlleer driver, and cclick “Next”. 44. The driver is now installeed – the disk oor array will bbe recognized as available disk space. Winndows setup will w then proceeed nnormally.
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L Linux and FreeBSD D Device Drivver installattion B Binary and soource driver uppdates are rouutinely posted for a variety of older Linuxx operating syystems includiing past versioons oof Red Hat Ennterprise, CenttOS, OpenSuS SE, and Fedoraa Core. D Drivers are alsso available foor several FreeeBSD revisionns, and are avaailable from thhe same suppoort page:
Several driverr sets are incluuded with the R RocketRAID S Software CD. E Each binary ddriver and sourrce package inncludes an insttallation guidee (.pdf format)).
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H HighPoiint RAID D Managgement U Utilities (HRM) ( – Web G GUI / CLII T The HighPoinnt RAID Manaagement Utilitty Suite, also known as “H HRM”, includees several userr interface opttions. The lattest vversion of the Web Manageement utility user manual, is available from m our websitee.
W Windows O Operating Systems S – Installing th he Web GU UI From thee Software CD. C Click on “Insstall RAID M Management S Software”. Select the desired software from the dropp down menu, and click on thhe “OK” buttoon.
R Red Hat E Enterprise/C CentOS, Feedora Coree, Open SuSE – Instaalling the W Web-based M Managemeent u utility L Linux operatinng systems that support .rpm m packages, aallow you to ddouble-click thhe HighPoint W Web RAID M Management .rppm ffile to start thee installation pprocess. 1.
Copy the Web RAID M Management paackage from thhe RR2700 Sooftware CD, too the desktop of the Linux ooperating The .rpm file iss located in HiighPoint RAID D Managemennt Software – \\HighPoint R RAID Managem ment system. T Software\\WebGUI\RR22xxx_3xxx_N None-OBM\Linnux\WebGui-L Linux.tbz.
22.
Extract thhe .tbz file to tthe desktop, annd browse to tthe appropriatee .rpm file (theere are 32 andd 64-bit optionns).
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Double cllick the .rpm ffile – this shouuld open the opperating systeems software innstaller. Enterr the Administrrative password when prompted and prooceed with insstallation.
22.
The package can also bbe installed maanually, using a terminal. Loog on in as “rooot”, open a teerminal, and brrowse to the mand: location oof the .rpm filee. Run the folllowing comm
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# rpm -i hhptsvr-https-1..4-10.i386.rpm m (or hptsvr-htttps-1.4-10.x886_64.rpm)
N Note: The i3886 rpm packagge can also woork on 64-bit syystems if you hhave 32-bit ruuntime librariees installed. Iff you use the xx86_64 rpm ppackage, please make sure thhe controller ddriver has 64-bbit ioctl suppoort.
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Debian/Ubuntu Linux Distributions – Installing the Web-based Management Utility For Debian/Ubuntu Linux distributions, you can use alien to convert the rpm packages to a .deb package, then use "dpkg -i" command to install each package. Some script files may be lost during the conversion process from rpm to .deb, so you may need to make manual corrections. . The following files will be installed/configured: /usr/bin/hptsvr - service program /etc/hptcfg - service config file /etc/rc.d/init.d/hptdaemon - service control script /usr/share/hpt/webguiroot - data files If there is no /etc/hptcfg present, you can add it manually using by using the “echo” command on the driver file name to /etc/hptcfg. For example: # echo hptiop.ko >/etc/hptcfg
Uninstalling the Utility Open a terminal, and use the following command: # rpm -e hptsvr-https
Linux Distributions – Command Line Interface (CLI) Command Line interface versions of the RocketRAID management utilities are available for Linux and FreeBSD operating systems. These packages are posted on the HighPoint Technologies, Inc. website, under the BIOS & Driver downloads page for the RocketRAID 272x (RR2720, 2722) and 2710.
1 - Installing the Web GUI (v1.5) - Windows Operating Systems (2000, XP, 2003, Vista, 2008, Windows 7) 1) After downloading the Web GUI, double-click the zip file to view the contents. Double-click “Setup” to start installation. If you are running a 64-bit version of Windows 7, 2008 or Vista, you may need to right-click the icon, and select “Run as Administrator.”
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C Click “Run” to continue: 22) The HighhPoint Web RA AID Managem ment Service innstall screen will display. Cllick Next to coontinue:
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33) Click Yess to install the Management utility:
44) Specify thhe Destinationn folder and cllick Next:
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C Confirm the innstall locationn, and click Neext:
55) Select thee SAF-TE connfiguration filee for the systeem’s chassis. If the system does not suppoort SAF-TE, sselect the defaault option “S Skip and Confiigure Later”.
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66) Specify thhe listening poort. 7402 is thee default settinng, and recom mmended for m most systems.
77) Choose too enable or diisable Remotee Access. Rem mote access alllows the cardd to be managged via a Webb browser from ma separate ssystem.
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88) Click OK K to complete the installationn procedure:
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2 - Startingg the Web G GUI 1) Double-click the “HighhPoint Web R RAID Manageement” Icon oon the the Deesktop to startt the Web GU UI. The system m’s Web Browser w will open the foollowing pagee: default W
22) Type in thhe default userrname and passsword to startt the Web GUII: U Username: R RAID P Password: hp pt N Note: The passsword can be changed usingg the “Settings” menu from m the toolbar. 33) Click Loggin. The Manaage – Array sccreen will be ddisplayed:
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3 - Web GU UI – Icon Definitions D T The Rocket R RAID Web G GUI uses a vaariety of Iconss to representt various statees or functionns. The follow wing is a list of ccommon iconns, and their definitions. d 1.
：“Critiical-broken” status. Fault-toolerance is dissabled. The arrray requires a replacement disk d in order tto rebuild paritty.
22.
：“Veriffying” status. The controllerr is checking tthe consistencyy of RAID datta.
33.
：“Rebu uilding” statuss. The controlller is rebuildinng the array.
44.
：“Critiical” status (m may also be listted as “degradded”). If displlayed above ann Array: the arrray needs to bbe rebuilt. If displayedd above a Deviice (disk): thiss device is a m member of the array that needs to be rebuillt.
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：“Disab bled” status. A An array or deevice marked aas “disabled” hhas experienceed a major harrdware or parity error, and iss hidden froom the operatiing system.
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：This iccon is shown w when an arrayy is being initiialized. There are two types of RAID initiialization: Thee first is know wn as “foregrround” – the ccontroller will write “0’s” too the array diskks. The array ccannot be usedd until this proocedure is complete. The second iis “backgroundd” – the card w will rebuild thhe parity data, while enabling access to thee array.
77.
：“Unin nitialized” stattus. If displayeed above an A Array, this Arraay requires inittialization (seee number 6, abbove). If it appears aabove a Devicee ( array.
), thee disk is considdered new – itt must be initiaalized before it i can be used to create an
88.
：This shows s that Arrray is performiing an OCE/O ORLM proceddure.
99.
：This shows the OCE E/ORLM proocedure has beeen stopped orr paused.
10.
：This icon is displayyed above “Leegacy Disks” – non-RAID ddisks ( disks thatt contain validd partition tables and/or useaable data.
11.
：This icon is displayyed above “sp pare” ( critical arrray.
)). The controlller will assign this status to
) disks。The ccontroller willl use spare diskks to automatiically rebuild a
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4 - Web GU UI - Configguring an A Array T This guide asssumes that thee hard disks hhave already bbeen installed into the externnal chassis, annd attached too the card. Theese hhard disks muust be initializeed before theyy can be configgured as arrayss.
IInitializing a new hard driive U Use the Initiaalize Devices option to preppare hard diskks for use (creeating arrays, rebuilding arrrays, expandinng arrays, Spare ddisks). 1.
Manage”, thenn “Device” from m the toolbar:: Open the Web GUI inteerface, log-on,, and select “M
22.
Click the “Initialize Deevices” button towards the toop of the screeen:
33.
This will open a small menu. Checck the box beffore the disk you y wish to innitialize and press “Submit””. The initializzed disk can nnow be added to the array.
N Note: initializzing disks willl delete all daata from the sselected diskss.
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C Create an Arrray T To create an aarray, select Manage M – Arrray from the Web W RAID M Management U Utility’s toolbarr. This will oopen the Manaage A Array menu:
T To create an aarray:
1) Selecct the desired R RAID level frrom the Array Type drop dow wn menu:
2) Nam me the array – eenter a name for f the array, uusing the Arrayy Name filed ((optional). 3) Whenn creating a R Redundant Arrray (RAID 1, 3, 5, 10, 50),, specify an innitialization m method. Select Backgroundd of Foregground from tthe drop downn menu:
w not build pparity. Select this t when testiing No Initiaalization: Nott recommendeed for most connfigurations. This option will storage. The T array musst be verified m manually if this option is selected Foregrou und: The RAID initializatioon process will be set as higgh priority. Thhe array cannoot be utilized this proceduree is complete,, but the builld process wiill take considderably less time, as the hhost adapter will w dedicate it’s resources to completinng this task. T This is most seecure option.
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Backgrou und: This opption lowers tthe priority oof RAID initiaalization. Thiis option willl start to buildd parity like tthe Foregrounnd option, butt at a lesser ratte of speed. T This option alloows the array to be accessedd immediatelyy. However, as a a result, prootection againnst data loss is much lower ccompared to thhe Foregroundd option. D 1, 5, 10), speecify the array’s Cache Policcy. If you are ccreating a JBO OD 4) If you are creatingg a Redundant Array (RAID AID 0 array, sskip to step 6. Select Write-B Back or Write--Through from m the drop dow wn menu: or RA
Write Baack – this settting is best forr optimal transsfer rates, andd fully utilizess the availablee memory to eenhance read aand write perfformance. Hoowever, this opption raises thee risk of data lloss in the eveent of hardwarre failure. Write Th hrough – this option raises the level of ddata security. D Data is writtenn directly to disk d when thiss Cache Policyy is enabled. However,, this lowers thhe overall perfformance of thhe array, whenn compared to Write Back. 5) Assiggn hard disks to the array. To add a harrd disk to the array, check the box displaayed before each disk’s enttry. You ccan also use thhe “Select All”” button to quuickly select alll disks attacheed to the host aadapter. 6) Specify the capacity. Manually enter the desiired RAID cappacity (in MB). If you wishh to use all available hard ddisk capaccity, leave thee “Maximum” entry in placee, and proceedd to the next sppace. If you cchoose to speccify the capaciity, makee a note that thhe remaining capacity (unused space) cann be used to cconfigure addittional arrays, or set to act aas a “sparre” disk. 7) Oncee all of the RA AID parameterrs have been sspecified clickk the “Create” button to creaate the array. The utility w will displlay a brief sum mmary after suuccessfully creeating the arrayy:
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5 - Web GU UI - Configuring Sparre Disks T The term “Spaare Disk” refeers to a hard ddisk, or dedicaated disk spacee, that is used to rebuild a R RAID array in the case of haard ddisk failure. IIf free ports/chhannels are avvailable, spare disks are ideaal for minimiziing g downtim me – the adminnistrator does nnot hhave to work ddirectly with tthe storage devvices, nor insttall or remove any additionaal hardware in order to rebuiild parity. Spare disks caan be created ffrom availablee hard disks (ddisks that havee been initializzed) or free dissk space (unalllocated space on a set of RAID D disks – leftovver space not aassigned to ann active array).. T To configure Spare S Disks, sselect Manage – Spare from m the utility toool bar:
T To assign a Sp pare disk: 1) Clickk on the box ddisplayed beforre the target ddisk entry, undder the Availabble Disks sectiion, and click the “Add Sparre” buttoon:
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2) Clickk “OK” when the pop-up wiindow is displayed. This wiill add the diskk to the Spare Pool. 3) To reemove a Sparre Disk from the t Spare poool, click the box before the target Spare Disk, and click the “Remoove Sparee” button:
T The disk will be moved o tthe “Availablle Disk” Sectiion
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6 - Web GU UI - Recoveering an Arrray W When a redunndant array’s status is ”Critiical”, fault toleerance is disabbled. The array ay is can be useed in this form mat, but shouldd bbe rebuild as ssoon as possibble. If a Spare disk was conffigured, the RoocketRAID 27700 will use thhis disk to autoomatically rrebuild the arrray. If a spare is not availablle, the array caan be rebuilt m manually. IIf Auto-Rebuiild is enabled, simply installl a new disk – the RocketRA AID 2700 willl initialize the drive, and inittiate the rebuild pprocess. If thee setting is nott enabled, folloow the steps bbelow.
T To Rebuild an n array: 1) Click “Maiintenance” tow wards the rightt of the target array.
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22) Click “Addd Disk”.
33) Select the ddesired drive aand click “subm mit.
44) The Web G GUI will initiatte the rebuild pprocedure, and display a proogress bar.
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7 - Web GU UI - Maintaaining RAIID Arrays R Regular schedduled RAID M Maintenance iis essential to data security. We recomm mend routine R RAID verificaation sessionss to eensure the parrity of redunddant arrays is properly p synchhronized. Unnsynchronized arrays face aan elevated rissk of data losss in tthe event of haardware failurre, even if the array itself is left intact. T To schedule m maintenance seessions, or “Taasks”, select thhe “Task” optiion from the uutility toolbar. T This will openn the Tasks Lisst and Health IInspector Scheduler page:
S Scheduling Tasks: T 1) Enter a naame for the tassk in the “Taskk Name” fieldd. 22) Specify tthe frequency of this task. Click the oppen circle befoore the desireed frequency (Daily, ( Weeklly, Bi-Weekly or Monthly)). 33) Specify thhe time. Selecct the day from m the drop-doown menu, theen enter the deesired time in the provided ffields. Note: tthe Health Innspector Schedduler works froom a 24-hr cloock (3PM is reepresented as hhour “15”, forr example). 44) Once the task has been named and sccheduled, clickk the “Submitt” button to addd the task to tthe Task List.
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R Removing Taasks
From the taskk List, Check the t box beforee the target Tassk and click “D Delete”. S SHI – Storagge Health Insp pector
T The Storage Health H Inspecctor section prrovides real-ttime device reelated inform mation includinng temperaturre readings, bad ssector counts, and access tto SMART daata.
Click “SM MART” besidees each disk too see its SMAR RT attribute sttatus.
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SMART attributes a varyy based on thee disk model annd manufactuurer. This inforrmation is repoorted by the ddrives themselvves – SHI sim mply displays and organizess this data. If aany attribute iss reported to hhave failed, orr generated ann error, we wouuld recommennd contacting the disk manuufacturers for additional technical supportt, and service recommendattions.
8 - Web GU UI - Safeguarding you ur Array T The RocketRA AID Host Addapter providees a number oof innovative maintenance and notification features ddesigned to help sstreamline thee administratioon of critical data storage, and minimizee downtime inn the case of a major harddware failure. To aaccess these fe features, selectt Settings – Syystem from thhe utility toolbar:
A Automatic RAID Reb building A Automatic RA AID rebuilding can save ann administratoor considerablee time when sservicing a faiiled redundannt array, virtuaally eeliminating doowntime. T This feature instructs the H Host Adapter tto automaticaally initiate a rebuild r proceddure for a failled redundant array, when tthe A Administratorr inserts a new w hard disk, using the card’s Hot Swap (Reescan) optionss. Simply inset tthe new hard ddisk and click “Rescan” from m the Managee – Array page. T The host adappter will handlee the rest. C Click on the ddrop down mennu provided foor “Auto Rebuuild”. Select ““Enabled” andd click on the “Submit” “ button.
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E Enable Audib ble Alarm – eenable or disabble the card’s aalarm. The alaarm will soundd if the a disk or o array stops responding. E Event Log Paath – Use this to select the llocation of thee Web GUI’s eevent log. E Enable Contiinue to Rebuiild on Error – this setting iis disabled byy default. We ddo not recomm mend using unnless replacement ddisks are unavvailable, or if rrecommendedd by a Customeer Support tecchnician. S Set Rebuild P Priority – Thhe default settting is Medium m. Alter this setting to low wer or raise thhe priority of an Initializatioon, R Rebuild or Veerification sesssion. A lower setting devootes resourcess to other systtems tasks. A higher settinng prioritizes tthe R RAID maintennance session P Power Savingg – Spin-down n of idle diskss (MAID) T This feature allows the cardd to safely pow wer down RAIID arrays whenn not in use. A Allowing idle disks to spin down minimizzes the power consumption of the system m’s storage devvices. IIn addition to saving energyy, spinning dow wn unused dissks reduces mechanical m weaar and the buildup of waste hheat, which inn tturn, can greattly prolong thee life of the syystem’s storagge hardware, ovver the long-teerm. C Click on the ddrop down mennu provided foor “Spin down n idle disk (m minutes)”, andd select a time (in minutes). This determinnes w when Host Addapter will pow wer down idlee hard disks. C Click the “Subbmit” button tto activate thiss feature. S SAF-TE – Thhis setting is reelated to the syystem chassis.. The RR2700 models do noot support this option. L Listening Porrt – This item is the card’s pport address. 7402 7 is the deffault setting.
P Password – U Use this featuree to change thhe Administrattor’s passwordd. The default ppassword is “hhpt”.
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9 - Web GU UI - Event N Notification n T The RocketRA AID 2700 hosst adapters will record Admiinistrator activvity or RAID rrelated errors to the Web GU UI’s Event Loog. D Data recordedd to the event llog is classifieed as an “eventt”. From the tooolbar, click “Event”. “
T The Event Loog records an nd presents th hree types of ““Events”:
Informaation: Inform mation data inncludes all genneral user/adm ministrator acttivity (creating/deleting arrrays, configuriing sspares, rebuildding arrays, coonfiguring eveent notificationn and maintennance tasks, etcc.).
Warning: Warning data d includes aalerts issued bby the Host Addapter (SMAR RT/SHI warninngs including temperature aand ssector alerts, uunresponsive hhard disks, unsynchronized parity due to a verification failure, etc.)
Error: E Error data inclludes instancees of hardwaree related probleems, such as hhard disk failuure, broken arrrays, card relatted pproblems (BB BU, memory faailure). N Note: Press thhe Clear button to delete thee current eventt log
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C Configuring SMTP (E-maail) Notificatioon T The Web GUII provides an S SMTP notificaation system – this feature ccan be used to instruct the W Web GUI to seend Event dataa to aan Email addrress. This featuure is useful foor remote maiintenance sessions. T To configure E-mail E notificaation, select S Settings – Email from the uttility toolbar:
Enabble event notifi fication – clickk on the box prrovided beforee “Enable Eveent Notification”. Enterr the E-mail Server Addresss. Specify the E-maill “From” addrress. Specify the user loogin name. Specify the user’s password (thiis is required bby some E-maail servers – coonsult your IT T department oor E-mail servvice proviide for more innformation). 6) Specify the SMTP port (25 is deefault). 7) Clickk the “Submit”” button to savve the SMTP ssettings. 8) Enterr the recipientt addresses undder “Add Reciipient”, and cllick the “Subm mit” button to save these setttings. 1) 2) 3) 4) 5)
A Additional op ptions: T Test Recipien nt - You can teest a recipientt’s address using this optionn – this will seend a default ttest message too the selected Em mail address, and display a Pass/Fail messsage. If it is unable to sendd a message (F Fail) double- ccheck the SM MTP and recipient ssettings.
D Delete recipiient – to remoove an E-maill recipient, chheck the box pprovided befoore the target E-mail addreess and click tthe ““Delete” buttton.
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10 - Web G GUI - Advan nced RAID D Functions (Windows VSS, OCE E/ORLM) V VSS – Variab ble Sector Sizee V Variable Sectoor size allows you specify thhe sector size w when creatingg a RAID arrayy. T This feature allows a older, 32-bit 3 versionss of Windows 2000 and XP P to support voolumes over 22TB. This featture is limitedd to ddata volumes – boot volumes are still lim mited to 2TB inn size. In addiition, some typpes of data maanagement or backup softwaare m may not recoggnize the arrayy properly, as they t were desiigned to workk with the defaault Window’s sector size off 512B. S Sector Size 5512B 1K 22K 44K
Capacity 2TB 2-4TB 4-8TB 8-16TB
U Using VSS
1.
Array menu. In I this example a 4-disk RA AID 0 array w was The VSS option is provided towardss the bottom oof the Create A u 1TB hardd disks. A secctor size of 1K K is required foor array with a capacity of 1-4TB. 1 created, using
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22.
After seleecting the blocck size, the Weeb GUI will diisplay a warniing message:
Select OK to continue. c Clicck the “Create”” button once more to createe the array. 33.
The Web GUI will notiify you that thee array has been successfullly created. Click OK to connfirm.
44.
After creating the arraay, access the Windows Disk Managemeent utility. Cllick the “Starrt” button andd select “Conttrol Panel”.
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55.
Double-click “Adminisstrative Tools””.
66.
Double-C Click “Computter Managemeent”.
77.
Under “S Storage”, clickk on the folderr icon labeled “Disk Manageement”. Disk Management should open the Disk Wizaard. Click “Neext” to initializze the new volume.
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D Disk Manageement
88.
Click “Neext” to continuue
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99.
Click “Finnish” to continnue.
10. Right-clicck the “Unalloocated” box annd select “New w Partition”.
11. Partition and format thee array as desiired.
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O Online Capaccity Expansioon and RAID Level Migration (OCE/ORLM) O OCE/ORLM aallows you to add hard diskks to an existiing RAID arraay, and/or connvert the array to another RA AID level. Data sstored on the array is not lost l during thiis procedure. The procedurre described bbelow documeents the expannsion of a 3-ddisk 22TB RAID 5 aarray to a 4-diisk, 3TB RAID D 5 array. 1. Start the Web W GUI and logon. Click ““Maintenancee” to the right oof the target array.
22.
Select thee desired RAIID level from the drop dow wn menu (seleect the existingg RAID level if you only w want to add haard disks to thhe array). Clicck the OCE/OR RLM button.
33. The Web GUI will dispplay the “Arraay Transform ming” menu (siimilar to the crreate array meenu). A Array transfoorm/transforming Menu
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a)
Target Name – The GUI wiill ask that yoou enter a “new T w” name for rreference (the previous RAIID configuratiion w be displaayed until the procedure is complete). The will T name can be changed aafter the arrayy has been fuully e expanded/mig grated.
S the Caache policy (W Write Back is ddefault). b) Specify c)
S Specify the block size (notee: not availablee for all controoller models – check the prooduct documenntation).
S the exissting RAID disks, and the disks d you wish to add to the array. d) Select e)
S Specify the caapacity. Maxim mum (all available space asssigned to the aarray) is defaullt.
f)
C Click “Create”” to start the eexpansion/miggration processs.
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44.
The Web GUI will nottify you whenn the process starts. s A progrress bar will bbe displayed uunder the Statuus column of tthe Array menu. Manage-A
55.
After the expansion/miigration proceess is completee, Disk Managgement shouldd recognize thhe additional capacity. c You are free to creeate a second partition, or exxpand the exissting partitionn.
N Notes:
Boottable volumes should not bee expanded beyyond 2TB – W Windows will nnot recognize the additional capacity.
Older 32-bit versions of Windoows (2000, XP P) limit capaccity to 2TB, unless u the VSS option is ussed. If the V VSS M function – thhe operating ssystem will nnot recognize tthe optioon is not alreaady enabled, ddo not use thee OCE/ORLM addittional space. Y You will need to start from scratch – bacckup the data oon the currentt array and creeate a new arrray usingg the VSS optiion.
Makke sure to enabble “GPT” whhen initializinng/partitioninng arrays for uuse with Winddows 2003, V Vista, 2008 annd , usingg the Window ws Disk Manaagement utiliity. This featuure supports vvolumes overr 2TB in size,, and allows for futurre capacity uppgrades.
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M Mac OS X Driveer and W Web-baseed RAID Manageement U Utility T The RocketRA AID 2722 is compatible w with Mac OS X. The OS X software package p includdes the driverr and Web G GUI m management uutility. P Please check http://www.hp h ptmac.com forr the latest softtware/driver ppackages. D Driver updates are posted on the card’s prroduct page, uunder the “Dow wnload Centerr” section. T The latest pacckage is postedd towards the right-hand sidde of the pagee, under “Mac Driver”. On the left-hand side of the page, tthere is a secction devoted to user docum mentation. Thhe latest versiions of the Prroduct and W Web-based RAIID Management M Manuals are posted p here.
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M Mac OS X Driver and d RAID Maanagement Installation n T The driver andd software pacckages for the RocketRAID 2722 include both the device driver for O OS X, and a coopy of the Webb R RAID Manageement utility. Copy the Macc driver and sooftware packagge from the Sooftware CD, too the Mac Dessktop. Open tthe .dmg file, and double click “RR272x//271x” to begiin installation.
C Click “Contin nue” to proceeed with installation.
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Select the insttallation destinnation. Make sure to install this package to the system boot drive.
C Click “Contin nue”.
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C Click “Install””
O OS X may reqquest that the user account password be enntered. Enter the password and click “OK K”.
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T The installer w will now installl the driver annd Web GUI ffor the RR27222 controller.
C Click “Restarrt” – after OS X reboots, thhe card will bee recognized bby the system. After OS X rreboots, checkk System Profiiler ((About This M Mac, More Infformation), annd click on “P PCI Cards”. T The RocketRA AID 2722 shoould be recognnized as a RA AID ccontroller. OS S X should repport “Yes” undder “Driver In nstalled”.
C Configure arrrays using thee Web GUI – the interface is universal (please refer to the Web GU UI chapter forr more iinformation).
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Customer Support If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about HighPoint Technologies, Inc. products, please contact our Customer Support or Department.
Troubleshooting Checklist Before contacting our Customer Support department:
Make sure the latest BIOS, driver and HighPoint RAID Management software has been installed for the host adapter. The latest updates are available from our website.
Prepare a list of the computer system’s hardware and software (motherboard, CPU, memory, other PCI-E devices/host adapters, operating system, applications)
Contact Information HighPoint Headquarters E-mail address:
[email protected] Phone: 408-942-5800 9:00AM-5:00PM, Pacific Standard Time
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Thank You Thank you for purchasing the RocketRAID 2700 SATAII RAID Host adapter. We appreciate your support, and welcome any questions, comments or product suggestions you may have.
Contact Us HighPoint Corporate Headquarters USA Address 1161 Cadillac Ct. Milpitas, CA, 95035 Website: http://www.highpoint-tech.com Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F) Fax: 1-408-942-5801 E-mail:
[email protected] Support:
[email protected] Web Support: http://www.highpoint-tech.com/websupport/ Support Phone: 1-408-240-6108 (9 am ~ 5 pm PST, M-F) HighPoint Taiwan 5F., No.3, Swei Lane , Jhongjheng Rd. Sindian City, Taipei County 231, Taiwan (R.O.C.) Website: http://www.highpoint-tech.com/Taiwan/indextw.htm Phone: + 886-2-2218-3435 (9 am ~ 6 pm) Fax: + 886-2-2218-3436 E-mail:
[email protected] Support:
[email protected] HighPoint China 4th Floor Kehaifulin Building, N0. 12 Zhong Guan Cun South Rd. Haidian District Beijing, China 100081 Website: http://www.highpoint-tech.cn/ Phone: + 86-10-6213-0920 (9 am ~ 6 pm) Fax: + 86-10-6897-5074 Sales E-mail:
[email protected] Support E-mail: support @highpoint-tech.cn
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FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment under FCC rules. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
European Union Compliance Statement This Information Technologies Equipment has been tested and found to comply with the following European directives:
European Standard EN55022 (1998) Class B European Standard EN55024 (1998)
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