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Schaerer Coffee Vito

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Schaerer Coffee Vito Operating instructions V06 / 11.2015 Schaerer Ltd. P.O. Box 336 Original operating instructions 1 Topping- / Choc-Container 2 Control panel (Details see below) 3 Touchscreen 4 Frontcover left 5 Hot water outlet 6 Height-adjustable Combi Spout 7 Removable drip tray with drip tray grid 8 Bean hopper with cover (lockable) 9 Tablet and coffee powder insert (not displayed) 1 8 9 Steam outlet (optional) 10 Water tank intern 11 ON / OFF button 12 Steam button 13 Hot water button 14 Touchscreen 15 6 Beverage buttons (programmable) 16 Labeling for beverage buttons 2 3 4 5 6 10 7 Download: www.schaerer.com/download 11 14 12 15 13 16 Schaerer Ltd. P.O. Box 336 Allmendweg 8 CH-4528 Zuchwil [email protected] www.schaerer.com Original operating instructions BA SCV_en N° 022001 www.schaerer.com Schaerer Coffee Vito Operating instructions V06 / 11.2015 Published by Schaerer Ltd., P.O. Box 336, Allmendweg 8, CH-4528 Zuchwil Edition Version 06 | 11.2015 Software V5.1.1 Concept and editorial department Schaerer Ltd., P.O. Box 336, Allmendweg 8, CH-4528 Zuchwil Copyright by © Schaerer Ltd., P.O. Box 336, Allmendweg 8, CH-4528 Zuchwil This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or translation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing. Schaerer Ldt. reserves the right to make changes at any time without further notice. All pictures, illustrations and display messages in this manual serve only as examples. Due to the wide variety of possible options, a particular machine may differ from the devices depicted here. Schaerer AG is only liable for the contents of the original German document. BA SCV_EN V06 | 11.2015 3 www.schaerer.com Table of contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Signs and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 General safety notes . . . . . . . . . . . . . . . . . . . . . . . . . 7 Danger to the user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Risk of damage to the machine . . . . . . . . . . . . . . . . . . . . . . 10 Product description . . . . . . . . . . . . . . . . . . . . . . . . 11 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Beverage types and output . . . . . . . . . . . . . . . . . . . . . . . . . 11 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Scope of delivery and accessories. . . . . . . . . . . . . . . . . . . . 13 Options and optional accessories . . . . . . . . . . . . . . . . . . . . 14 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Serial plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Applied standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Manufacturer's address . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installation and commissioning. . . . . . . . . . . . . . . 20 Setting up the coffee machine . . . . . . . . . . . . . . . . . . . . . . . 20 Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Ambient conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Water connection/drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Switching between mains water supply and drinking water tank (Option) . . . . . . . . . . . . . . . . . . . 22 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Unpacking the machine . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installing the mains water supply (Option) . . . . . . . . . . . . 23 Installing a waste water outlet. . . . . . . . . . . . . . . . . . . . . . 23 Connecting the milk system . . . . . . . . . . . . . . . . . . . . . . . 23 Button labelling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Commissioning program . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Deinstallation and disposal . . . . . . . . . . . . . . . . . . . . . . . . . 28 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Check before switching on . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Filling and connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Coffee beans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Automatic machine powder . . . . . . . . . . . . . . . . . . . . . . . 31 Switching the machine on . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Main touch screen window. . . . . . . . . . . . . . . . . . . . . . . . . . 35 Dispensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Pre-warming cups (Option). . . . . . . . . . . . . . . . . . . . . . . . 36 Adjusting the outlet height . . . . . . . . . . . . . . . . . . . . . . . . 36 4 Coffee beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Beverages with ground coffee. . . . . . . . . . . . . . . . . . . . . . 37 Hot water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Milk beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Hot milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Milk foam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Steam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Dispensing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Stopping and cancelling beverage dispensing . . . . . . . . . 39 Double beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Emptying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Grounds container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Under-counter grounds disposal (Option) . . . . . . . . . . . . . 40 Drip tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Waste water tank (Option) . . . . . . . . . . . . . . . . . . . . . . . . 41 Transport requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Display notes/instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 In self-service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Switching the machine off. . . . . . . . . . . . . . . . . . . . . . . . . . . 44 End of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Extended downtimes (1 week or more). . . . . . . . . . . . . . . 44 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Cleaning intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Mandatory cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Cleaning options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Warm rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Mixer rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Milk foamer cleaning with "Plug & Clean" (Option) . . . . . . 47 Removing the foamer head . . . . . . . . . . . . . . . . . . . . . . . . 48 As needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Brewing unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Daily cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Daily cleaning card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Milk container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Internal cooling unit (Option) . . . . . . . . . . . . . . . . . . . . . . . 52 Side cooling unit (Option) . . . . . . . . . . . . . . . . . . . . . . . . . 52 Internal/external drinking water tank (Option) . . . . . . . . . . 52 External waste water tank (Option) . . . . . . . . . . . . . . . . . . 53 Manual weekly cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Weekly cleaning card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Bean hoppers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Powder container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Cup Heater (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Cup & Cool (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Defrosting the cooling unit (Option). . . . . . . . . . . . . . . . . . 56 HACCP cleaning concept . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Cleaning regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Cleaning products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Cleaning tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Milkpure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Descalers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 BA SCV_EN V06 | 11.2015 www.schaerer.com Service and maintenance . . . . . . . . . . . . . . . . . . . . .58 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Setting the grind level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Descaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Descaling message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Descaling preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Starting the descaling programme . . . . . . . . . . . . . . . . . . 59 Water filter (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Installing the water filter for the internal drinking water tank (Option) . . . . . . . . . . . . . . 62 Changing the water filter for the internal drinking water tank (Option) . . . . . . . . . . . . . . 63 External water filter (Option) . . . . . . . . . . . . . . . . . . . . . . . 63 Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Emergency information . . . . . . . . . . . . . . . . . . . . . . . . . . 92 92 92 92 Hygiene rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Milk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic machine powder / Instant powder . . . . . . . . . . 93 93 93 93 94 Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Operator responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Warranty and liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 "Milk and foam" menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Topping quality / Foam quality . . . . . . . . . . . . . . . . . . . . . 65 Macchiato pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 "Timer programme" menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Timer status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Set timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Timer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Clear timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Timer info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 "Care" menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Filling the coin changer (Option) . . . . . . . . . . . . . . . . . . . . 68 "Settings" menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Recipes and beverage buttons . . . . . . . . . . . . . . . . . . . . . 68 Boiler temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Calcium filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Water hardness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Warm-up rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Foamer rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Rinse interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Operating options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Expert settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Intro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Eco Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Setting the "MDB" (Option) . . . . . . . . . . . . . . . . . . . . . . . . 82 "PIN entry" menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 "Access control" menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 "Accounting" menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Faults with display message. . . . . . . . . . . . . . . . . . . . . . . . . 85 Error messages with fault code . . . . . . . . . . . . . . . . . . . . . 88 Faults without display message . . . . . . . . . . . . . . . . . . . . . . 90 Safety notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Danger posed by cleaning products . . . . . . . . . . . . . . . . . . . 92 BA SCV_EN V06 | 11.2015 5 www.schaerer.com Introduction Introduction Welcome This coffee machine is part of the next generation of fully automatic coffee machines. In de­ signing this equipment, we utilised both our company's core competencies and our decades of experience. These operating instructions provide information about the product, its operation and how to clean the coffee machine. If the coffee machine is not used in accordance with the instructions, we cannot be held liable for any damages. However, these operating instructions cannot take every possible application into account. For further information, please contact our customer service. The performance of the coffee machine depends on its proper operation and maintenance. Carefully read the operating instructions before using the machine for the first time, and keep the instructions in an easily accessible place. We hope you enjoy using your new coffee machine! Signs and symbols See also "Safety notes" The following signs and symbols are used in these operating instructions to point out hazards and special features: DANGER! Risk of electrocution! CAUTION! User at risk! CAUTION! Risk of machine damage! CAUTION! Hot fluid! CAUTION! Hot steam! CAUTION! Hot surface! CAUTION! Risk of trapping fingers! 6 An imminently dangerous situation that may result in death or serious injury from electrocution. The measures described for preventing this danger must be adhered to. A generally dangerous situation that may result in injury. The measures described for preventing this danger must be adhered to. A situation that may result in damage to the machine. The measures described for preventing this danger must be adhered to. A dangerous situation that may result in scalding injuries. This danger is present at the dispensing units. In this document, the danger is only indicated by this symbol. The measures described for preventing this danger must be adhered to. A dangerous situation that may result in scalding injuries. This danger is present at the dispensing units. In this document, the danger is only indicated by this symbol. The measures described for preventing this danger must be adhered to. A dangerous situation that may result in burn injuries. This danger is present at the dispensing units and cup warmer locations (option). In this document, the danger is only indicated by this symbol. The measures described for preventing this danger must be adhered to. A dangerous situation that may result in crushing injuries. In this document, the danger is only indicated by this symbol. The measures described for preventing this danger must be adhered to. BA SCV_EN V06 | 11.2015 General safety notes www.schaerer.com General safety notes Maximum safety is one of the most important features of Schaerer AG products. The effective­ ness of the safety equipment can only be ensured if the chapter containing precautions for avoiding injury and health hazards is adhered to. Safety notes can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member). Danger to the user CAUTION! User at risk! Improper handling of the coffee machine can lead to minor injuries. Please observe the following points: Read the operating instructions carefully before using the device. • Do not use the coffee machine if it is not working properly or is dam­ aged. • • Under no circumstances must the installed safety devices be modi­ fied. • Do not touch hot machine parts. • Under continuous supervision this device can be used by children aged 8 and up and by persons with limited physical, sensory or mental capabilities or a lack of experience and/or knowledge, pro­ vided they have been instructed about the safe use of the device and understand the potential hazards resulting from said use. • Supervise children to ensure that they do not play with the device. • Cleaning and user maintenance must not be performed by children. • The coffee machine must be installed so that care and maintenance are possible without any interference. • Whether the machine is used for self-service or full-service opera­ tion, trained personnel must supervise the machine to ensure that care measures are performed and that personnel is available to an­ swer questions regarding its use. • BA SCV_EN V06 | 11.2015 Only fill the bean hopper with coffee beans, the powder container with automatic machine powder and the manual inlet with ground coffee (or cleaning tablets during cleaning). 7 www.schaerer.com DANGER! Risk of electrocution! General safety notes Improper handling of electrical devices can result in electric shock. Please observe the following points: • Work on electrical systems must only be performed by qualified electricians. • The device must be connected to a fused electrical network (we rec­ ommend routing the connection through a residual-current device). • All applicable low voltage guidelines and/or country-specific or local safety regulations and laws must be observed. • The connection must be properly earthed and protected against electric shock. • The voltage must match the specified values on the device's serial plate. • Never touch live parts. • Before performing service work, always switch off the main switch and/or disconnect the device from the power supply. • The power cable must only be replaced by qualified service techni­ cians. CAUTION! User at risk! Beverages containing additives or traces of additives may trigger allergies. Please observe the following points: • • 8 For self-service mode, a sign should be displayed in the vicinity of the machine to provide information about any additives used which could trigger an allergic reaction. For full-service mode, trained personnel should be on hand to pro­ vide information about any additives used which could trigger an al­ lergic reaction. BA SCV_EN V06 | 11.2015 General safety notes CAUTION! User at risk! www.schaerer.com Danger of poisoning from swallowing cleaning products. Always observe the following points: Store cleaning products away from children and unauthorised per­ sons. • Do not swallow the cleaning products. • • Never mix cleaning products with other chemicals or acids. • Never pour cleaning products into the milk container. • Never pour cleaning products into the drinking water tank (internal/ external). • Only use the cleaning and descaling products for their intended pur­ pose (see label). • Do not eat or drink while handling cleaning products. • Ensure that the area is well ventilated when handling cleaning prod­ ucts. • Wear safety gloves when handling cleaning products. • Wash your hands thoroughly after handling cleaning products. Before using cleaning products, read the information on the package carefully. If it is not already on hand, the health and safety data sheet can be obtained from the sales partner (see cleaning product packaging). CAUTION! Hot fluid! CAUTION! Hot surface! CAUTION! Risk of trapping fingers! BA SCV_EN V06 | 11.2015 There is a risk of scalding in the area where beverages, hot water and steam are dispensed. Never reach under the dispensing units while the machine is dispensing or during cleaning. The dispensing units and brewing unit can become hot. Do not touch any part of the dispensing equipment except for the grips provided. Only clean the brewing unit after the coffee machine has cooled down. When working with moving components, there is a risk of fingers or hands becoming trapped. While the coffee machine is switched on, never reach into the bean hoppers or powder containers or into the opening of the brewing unit. 9 www.schaerer.com General safety notes Risk of damage to the machine CAUTION! Risk of machine damage! Improper handling of the coffee machine can lead to damage or contamination. Please observe the following points: • • • • • • • • • • • • • • • • • 10 For water with a carbonate hardness above 5 °dH, install a calcium filter, as the coffee machine can otherwise be damaged by limes­ cale deposits. For insurance reasons, always ensure that at the end of the busi­ ness day, the stop valve on the water supply (coffee machine with mains water supply) is closed and the main power switch is switched off or the power cable is unplugged. Applicable low voltage guidelines and/or country-specific or local safety regulations and laws must be observed. Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. To prevent water damage in case of hose breakage, Schaerer AG recommends routing the water supply connection through a water shut-off valve (at the installation site). After extended downtime (e.g. holiday), the coffee machine must be cleaned before it is put back into operation. Protect the coffee machine from weather elements (frost, moisture, etc.). Faults must only be remedied by a qualified service technician. Only use Schaerer AG original spare parts. Report any noticeable damage or leaks immediately to an author­ ised service partner, and have any faulty parts replaced and/or re­ paired. Never spray off the device with water or clean it using a steam cleaner. Do not set up the device on surfaces on which a water jet might be used. When using caramelised coffee (flavoured coffee), clean the brew­ ing unit twice daily. Only fill the bean hopper with coffee beans, the powder container with automatic machine powder and the manual inlet with ground coffee (or cleaning tablets during cleaning). Never use freeze-dried coffee as it clogs the brewing unit. If the coffee machine and/or auxiliary equipment is transported at temperatures below 10°C, the coffee machine and/or auxiliary equipment must be stored at room temperature for three hours be­ fore it can be connected to the power supply and switched on. If these instructions are not followed, condensation may cause short circuits or damage electrical components. Always use the new hose set supplied with the machine (drinking water/waste water hose). Never use old hose sets. BA SCV_EN V06 | 11.2015 Product description www.schaerer.com Product description Intended use The Schaerer Coffee Vito has been designed to dispense coffee beverages, hot water, milk beverages and/or powder-based beverages (toppings & chocolate) in different versions and combinations – in cups, glasses or pots. The steam wand is intended only for warming up milk. This device is intended for commercial use in hotels, restaurants and similar establishments. The device can be installed at self-service locations where a staff member is present for su­ pervision purposes. It is permitted for use in businesses, offices and other similar work envi­ ronments, hotels, motels and bed and breakfast establishments, and it can be operated by non-experts and customers. Under continuous supervision this device can be used by children aged 8 and up and by per­ sons with limited physical, sensory or mental capabilities or a lack of experience and/or knowl­ edge, provided they have been instructed about the safe use of the device and understand the potential hazards resulting from said use. Children must not play with the device. Cleaning and user maintenance must not be performed by children. Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any form of use that differs from or extends beyond the scope of the aforementioned use shall be considered unintended use. The manufacturer does not accept any liability for damage resulting from unintended use. CAUTION! Risk of machine damage! Improper handling of the coffee machine can result in damage. Under no circumstances must the Schaerer Coffee Vito be used to heat or dispense any liquid other than the beverages indicated herein or cooled milk (pasteurised, homogenised, UHT). Beverage types and output Depending on the machine model and options, the following beverages can be prepared (bev­ erage output? is specified in cups per hour): Beverages dispensed per hour (coffee - espresso) Beverage type SCV PM* SCV FM** Coffee / Espresso ± 100 cups ± 100 cups SCV PM* SCV FM** Espresso 120 120 Coffee / Café crème 90 90 Available dispensing options and daily output Beverage type Ristretto Small pot (250 ml) Latte / Bowl Cappuccino 130 Latte macchiato Chociatto Hot milk Hot milk foam Hot water BA SCV_EN V06 | 11.2015 120 l 120 l 11 www.schaerer.com Product description Available dispensing options and daily output Beverage type SCV PM* Steam – Powder based beverages SCV FM** – * PM = powdered milk ** FM = fresh milk Models The following versions are available: • • 12 Schaerer Coffee Vito Fresh Milk Schaerer Coffee Vito Powdered Milk BA SCV_EN V06 | 11.2015 Product description www.schaerer.com Scope of delivery and accessories Quantity Designation Article number Documentation 1 Operating instructions (EN) 022001 1 Daily cleaning card (EN) 022021 1 Weekly cleaning card (EN) 022041 1 Delivery quality form (FRG) - Cleaning / Accessories cleaning ** Descaler, Schaerer AG - 100 "Coffeepure" cleaning tablets 065221 * "Milkpure" cleaning product (1000 ml bottle) 071530 2 Brushes (two different sizes) 3315219000 3303500000 2 Cleaning brush 067409 1 Carbonate hardness test 067720 General accessories 1 Complete spare foamer head (upper and lower part) 3322598000 1 Multi-tool 071261 1 Labels 3323153000 1 Measuring spoon for ground coffee 3307424000 1 Right-hand front cover 060692 1 Drinking water tank cpl. with lid 060704 * Milk nozzle set 071246 * Milk hose 0.7 m 061108 * Mixer hose 0.21 m 0000480064 * Drain hose 1.5 m 0000480042 * Elbow 3321658000 * Fixed water hose 3322921000 * Choco outlet 3322962000 1 Food-grade grease (Molykote 111) for sealing rings 3321799000 2 Membrane pockets for button labelling 060613 1 Outlet sticker 071718 Special accessories * Optional cover for drinking water tank 060689 * Closed drip tray with floater 060702 * Water filter (for tank or Aquaflex) 071398 ** Drinking water tank lid 060706 Waste water tank lid 065415 Drinking water tank 16 l 064998 Waste water tank 13 l 064999 * * Depending on machine version. ** Please contact a service partner in your vicinity or our customer service department. BA SCV_EN V06 | 11.2015 13 www.schaerer.com Product description Options and optional accessories Example Option Description Aquaflex For switching from the mains water supply to the internal drinking water tank and vice ver­ sa. Under-counter grounds disposal The grounds container and the bottom of the coffee machine have a cutout that extends through the counter. The coffee grounds are collected in a large container underneath the counter. Side cooling unit Cooling unit for machines with Milk Smart. The cooling temperature can be regulated. Milk capacity: 4 l Side cooling unit with cup dispenser Side cooling unit for machines with Milk Smart. The cooling temperature can be regu­ lated. Milk capacity: 4 l Cup dispenser with two dispensing tubes: • • • 14 Diameter from 60 mm Diameter up to 90 mm Cup capacity ca. 40 pcs BA SCV_EN V06 | 11.2015 Product description Example www.schaerer.com Option Description Cup & Cool Cup warmer with a cooling unit for machines with Milk Smart. The milk temperature and the cup heating can be regulated. Milk capacity: 4 l Cup capacity: max. 60 cups Cup warmer For preheating several different cups. Cup heating can be regulated. Cup capacity: ca. 70 – 100 Integrated cooling unit Integrated cooling unit, built directly into the machine. For the preparation and refrigerati­ on of milk beverages. This option is also appropriate where limited space is available on or under the counter. Milk capacity: up to 1 l ("Tetra Pak") Milk capacity: 1 l (milk container) Plug & Clean BA SCV_EN V06 | 11.2015 Integrated cooling unit, built directly into the machine. For automatic cleaning of the milk hose and milk foamer. 15 www.schaerer.com Example Product description Option Description Under-machine cooling unit UM KE Cooling unit for fresh milk positioned directly under the machine. The cooling temperature can be regulated. Milk capacity: 9.5 l Trolley The trolley offers space for an external drin­ king water tank and an external waste water tank. When positioned on a trolley, the machine can be operated at different locations. External drinking water tank/waste water An external drinking water tank and waste tank with level monitoring water tank in a trolley enables operation at different locations. An external drinking water tank provides a large drinking water supply in places where there is no connection to the mains water supply. An external waste water tank replaces a wa­ ste water outlet where none is available on­ site. For detailed information, please contact your local sales partner. 16 BA SCV_EN V06 | 11.2015 Product description www.schaerer.com Technical data Nominal power*: 2000 – 2200 W 10 – 16 A Mains power supply*: 220 – 240 V CA 50/60 Hz Operating temperature*: Steam boiler ** Hot water boiler ** Minimum (Tmin. ) 10°C 10°C Maximum (Tmax. ) 192°C 192°C Operating temperature 140°C 95°C Overpressure: Steam boiler ** Hot water boiler ** Working overpressure 2.5 bar 2.5 bar Permissible working overpressure (pmax. ) 12 bar 12 bar Test overpressure 24 bar 24 bar Filling quantities: Drinking water tank 4.5 l Coffee bean hopper 1100ca. each g Grounds container 40 coffee grounds cakes Powder system Choco Choco 1x1400 g / Twin Choco 2x 700 g External dimensions: Width 329 mm Height 836 mm Depth 570 mm Empty weight: 30 – 40 kg Continuous sound pressure level*** <70 dB (A) Power cable length 1.0 m We reserve the right to make technical changes. * For special equipment, see serial plate. The values specified here apply to the basic equip­ ment. ** Depending on machine configuration and model. *** The A-weighted sound pressure level Lpa (slow) and Lpa (impulse) at the operator work­ station is less than 70 dB (A) in each operating mode. Serial plate The serial plate label is located behind the drip tray on the left side and behind the left machine cover plate. BA SCV_EN V06 | 11.2015 17 www.schaerer.com Product description ► In case of a technical problem or warranty claim, state the serial number indicated on the serial plate. Example of serial plate The first 2 digits in the serial number denote the year the machine was manufactured, and the second 2 digits indicate the calendar week. Declaration of conformity Manufacturer Documentation specialist Schaerer AG P.O. Box 336 Allmendweg 8 CH-4528 Zuchwil, Switzerland T +41 (0)32 681 62 00 F +41 (0)32 681 64 04 [email protected] www.schaerer.com Schaerer AG Hans-Ulrich Hostettler P.O. Box Allmendweg 8 CH-4528 Zuchwil, Switzerland Applied standards The manufacturer indicated above hereby declares that this machine complies with all relevant provisions of the specified directives. Any device modifications that are not approved by Schaerer will render this declaration invalid. The following harmonised standards have been applied. For proper implementation of the requirements, a quality management system certi­ fied to SN EN ISO 9001: 2008 by Bureau Veritas has been applied. CE conformity Machinery Directive 2006/42/EC • • • EMC Directive 2004/108/EC EN 60335-1:2002 +A1 +A11 +A12 +A13 • +A14 +A2 • EN 60335-2-75:2004 +A1 +A11 +A12 • +A2 • EN 62233:2008 EN 55014-1:2006 +A1 EN 55014-2:1997 +A1 +A2 EN 61000-3-2:2006 EN 61000-3-3:2008 International CB 18 Safety EMC • • • • • • • • • • • • • IEC 60335-1 Ed4.2:2006 IEC 60335-2-14 Ed 5.1:2008 IEC 60335-2-15 Ed 4.1:2000 IEC 60335-2-15 Ed 5.2:2008 IEC 60335-2-24 Ed6:2002/2006 +A1 +A2 IEC 60335-2-75 Ed 2.2:2009 IEC 62233 Ed1:2005 IEC 60335-1 Ed5:2010-05 IEC 60335-2-24 Ed7:2010 CISPR 14-1:2005 +AMD1 CISPR 14-2:1997 +AMD1 +AMD2 IEC 61000-3-2:2005 IEC 61000-3-3:2008 BA SCV_EN V06 | 11.2015 Product description www.schaerer.com China Safety • • • GB4706.19-2008 GB4706.1-2005 GB4706.13-2008 Manufacturer's address BA SCV_EN V06 | 11.2015 Manufacturer Documentation specialist Schaerer AG P.O. Box 336 Allmendweg 8 CH-4528 Zuchwil, Switzerland T +41 (0)32 681 62 00 F +41 (0)32 681 64 04 [email protected] www.schaerer.com Schaerer AG Hans-Ulrich Hostettler P.O. Box Allmendweg 8 CH-4528 Zuchwil, Switzerland 19 www.schaerer.com Installation and commissioning Installation and commissioning Setting up the coffee machine Location CAUTION! Risk of machine damage! The location where the coffee machine is installed must satisfy the conditions specified below. If they are not satisfied, the coffee machine may become damaged. Be sure that the following conditions are met: • The installation surface must be stable and level so that it does not become deformed un­ der the weight of the coffee machine. • Do not set up the coffee machine on hot surfaces or close to heat sources. • Set up the coffee machine in such a way that it can be monitored by trained personnel at all times. • Route the necessary supply connections to within 1 m of the machine location according to the on-site installation plans. • Maintain the following clearances for maintenance work and operation: • Allow enough space above the machine for refilling the beans. • Leave min. 5 cm of clearance between the back of the machine and the wall (for air cir­ culation). • Comply with all applicable local regulations for kitchen equipment. Ambient conditions CAUTION! Risk of machine damage! The location where the coffee machine is set up must provide the ambient conditions specified below. If these conditions are not ensured, the coffee machine may become damaged. Please adhere to the following conditions: • Ambient temperature of +10 °C to +40 °C (50 °F to 104 °F) • Relative humidity of max. 80% RH • The coffee machine is designed for indoor use only. Do not use in the open and never ex­ pose to the weather (rain, snow, subzero temperatures). If the coffee machine was exposed to subzero temperatures: ► Contact customer service before commissioning. Power supply Conditions The equipment must be connected in accordance with the regulations of the country in which it is installed. The voltage specified on the serial plate must match the mains voltage at the installation location. 20 BA SCV_EN V06 | 11.2015 Installation and commissioning DANGER! Risk of electrocution! www.schaerer.com Risk of electrocution! Always observe the following points: • The phase must be fused at the ampere value specified on the serial plate. • It must be possible to disconnect the device from the mains power supply at all poles. • Never operate a device with a damaged power cable. Have a defective power cable or plug replaced immediately by a qualified service technician. • Schaerer AG does not recommend using an extension cable. If an extension cable is nev­ ertheless used (minimum cross-section: 1.5 mm²), please comply with the manufacturer’s specifications for the cable (operating instructions) and with applicable local regulations. • Route the power cable in such a way that it does not pose a tripping hazard. Do not pull the cable over corners or sharp edges, pinch it between objects or allow it to hang loosely in open spaces. Do not position the cable over hot objects, and be sure to protect the cable from exposure to oil and aggressive cleaning products. • Never lift or pull the device by the power cable. Never pull the plug out of the socket by its cable. Never touch the power cable or plug with wet hands. Never insert a wet plug into a power socket. Power requirements Mains Power requirements 1L, N, PE: 220 – 240 V CA 50/60 Hz 2000 – 2200 W 1L, N, PE: 100 – 120 V 2L, PE: 200 – 220 V 2L, PE: 200 – 220 V Connecting cable conFuse protecductor tion (on-site) cross-section 10 – 16 A 3 x 1.0 mm² CA 50/60 Hz 1800 – 2100 W 20 A 3 x 14AWG CA 50/60 Hz 1700 – 1900 W 2x15 A 3 x 1 mm² CA 50/60 Hz 2600 – 3200 W 2x15 A 3 x 1.5 mm² Water connection/drain Conditions CAUTION! Risk of machine damage! The machine can become damaged as a result of poor material and incorrect water values. Always observe the following points: • The water must be free of contaminants and the chlorine content must not exceed 100 mg mg per litre. • Do not connect the machine to pure reverse osmosis water or other aggressive types of water. • The carbonate hardness must not exceed 5 – 6°dKH (German carbonate hardness) or 8.9 – 10.7°fKH (French carbonate hardness), and the total hardness value must always be greater than the carbonate hardness. • The minimum carbonate hardness is 5°dKH or 8.9°fKH. The pH value must be between 6.5 and 7. • Always use the new hose set (fresh water/waste water hose) supplied with the machine. The machine must be connected to the water supply in accordance with applicable require­ ments and the regulations of the respective country. If the machine is connected to a newly installed water pipe, the pipe and intake hose must be rinsed thoroughly to ensure that no dirt gets into the machine. The coffee machine must be connected to an installed drinking water line with a shut-off valve. The machine is connected to the pressure reducing valve on the main water valve (set to 0.3 MPa (3 bar)) using the mounted pressure hose and the G 3/8" screw connection. If the machine is connected to a drain, the supplied thermally stable drain hose must be con­ nected to the drip tray and the siphon. This hose must be firmly attached to the drain and slant­ ed at a downward angle (so that the water is able to drain). BA SCV_EN V06 | 11.2015 21 www.schaerer.com Installation and commissioning The "Water quality" supplementary instructions include information about recording water values and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member). Power requirements Water pressure Water inlet temperature Recommended: 0.1 – 0.6 MPa (1 – 6 bar) Maximum: 0.6 MPa (6 bar) Minimum: 10°C Maximum: 30°C Switching between mains water supply and drinking water tank (Option) Switching from the mains water supply to the drinking water tank (e.g. for descaling) and vice versa is possible with the "Aquaflex" option. Option 1: Switching from mains water supply to drinking water tank ► Close the stop valve on the water supply line and, if necessary, detach the hose. ► Remove the right-hand front cover. ► Turn the rotary switch anticlockwise with the multi-tool.  The arrow on the rotary switch now points to the tank symbol. ► Fill and insert the drinking water tank. Option 2: Switching from drinking water tank to mains water supply. ► Remove and empty the drinking water tank. ► Turn the rotary switch clockwise with the multi-tool.  The arrow on the rotary switch now points to the water tap symbol. The set screw is located behind the drinking water tank. ► Attach the right-hand front cover. ► Fit the hose for the water supply to the machine and the water supply line. ► Open the stop valve on the water supply line. Installation Unpacking the machine Read the "Setting up the coffee machine" and "Power supply" chapters carefully before installing. ► Unpack the machine. ► Check the remaining package contents for accessories. ► Remove the accessories supplied in the grounds container and water tank. ► Keep the original packaging in case the equipment needs to be sent back. 22 BA SCV_EN V06 | 11.2015 Installation and commissioning www.schaerer.com Installing the mains water supply (Option) ► Insert the seals carefully (attached to the hose). ► It is imperative that you check the connections for seal tightness. ► Attach the hose to the connector on the back of the machine and to the on-site angle valve (3/8"). ► Open the main water valve. Installing a waste water outlet Option 1: Inserting a drip tray without an opening ► Insert the drip tray. Option 2: Drip tray with opening ► Insert the drip tray. ► Assemble the waste water connection (see below). Option 3: Waste water connection ► Connect the waste water hose and elbow to the hose end on the back of the machine. ► Connect the drain hose to the waste water system. ► Make sure that the hose does not sag (shorten it if necessary!). With the "Aquaflex" option, a selection can be made from the options indicated above. Connecting the milk system ► Slide the beverage outlet into its highest position. ► Press the release on the rear side of the beverage outlet and pull the foamer head down­ wards. ► Pass the milk hose through the opening (arrow) and fit it onto the foamer head (see figure). ► Reinsert the foamer head upwards into the beverage outlet guide from below until the head engages. BA SCV_EN V06 | 11.2015 23 www.schaerer.com Installation and commissioning Option 1: External cooling units ► Pass the milk hose through the bottom openings (see figure). Make sure that the milk hose does not become kinked when the beverage outlet is adjusted. ► Select the desired milk nozzle (included in the scope of delivery) and insert it at the hose end located outside the machine.  The milk connection is now ready for external milk cooling units. Option 2: Internal cooling unit ► Select the desired milk nozzle (included in the scope of delivery) and insert it at the hose end located outside the machine. ► Insert the milk hose into the guide (arrow) and position the end of the hose in the milk con­ tainer.  The milk connection is now ready for the internal milk cooling unit. The milk nozzles (1 mm – 1.7 mm) contained in the scope of delivery influence the milk temperature. If the milk foam is too cold, a smaller nozzle diameter is necessary. If the milk foam is too hot, a larger nozzle diameter is necessary. Button labelling ► Switch off the coffee machine to avoid accidentally dispensing a beverage. ► Remove the bottom cover of the user panel. Push the tongue on the right-hand side to the left while pulling the cover downwards. ► Pull out the existing button label in a downward direction by the protruding tab. ► Download a new button labelling template at (www.schaerer.com-Member-MediaCentre). ► Define the desired beverage assignment using the template. ► Print the template (printer setting A4). ► Cut out the label sheet. ► Insert the button labels into the designated plastic sleeve (see illustration) and slide it back into place behind the front pane. K Label templates can be downloaded free of charge from www.schaerer.com. 24 BA SCV_EN V06 | 11.2015 Installation and commissioning www.schaerer.com Commissioning program When the coffee machine is switched on for the first time, the commissioning programme is started automatically. It goes through the initial settings step by step. A detailed description of all steps follows. Before starting the commissioning programme, determine the water hardness and have it on hand. See "Water quality" - "Determining the water hardness". The following machine settings are configured: • • • • • • • • General information about the touch screen. Language setting Descaling filter/Water filter setting Water hardness Water supply connection Container filling Activating the 2nd button level Cup fill volume (optional) ► Press the button.  The coffee machine switches on and the commissioning programme begins. ► Follow the instructions on the touch screen. Display/ Display text Parameter description Setting range Notes The greeting text before the com­ missioning programme begins. - The default setting is "English". Note that the ensuing instructions should be followed. The default setting is "English". Note that this display has a "touch "Continue" screen" function. The default setting is "English". ► Touch the "Continue" field on the display. Button functions: - Navigation buttons within the com­ missioning programme ► Confirm with BA SCV_EN V06 | 11.2015 The default setting is "English". . ► Press to go back a step. ► Press for information. 25 www.schaerer.com Display/ Display text Installation and commissioning Parameter description Setting range Notes "Is the language setting correct?" "YES/NO" The default setting is "English". Option 1: "NO" In this step, the display al­ ternates between "English" and "German". ► Select the button "NO".  Leads to choice of languag­ es. Option 2: "YES" ► Select "YES".  The next commissioning step appears. Language selection: German, English, Italian, French, Dutch, ► Press the arrow buttons Spanish, Danish, Esto­ to move to the desired language. nian, Finnish, Norwegi­ ► Touch the field with the desired an, Polish, Romanian, language. Russian, Swedish, Tur­  The next commissioning kish, Greek, Hungarian, step appears. Lithuanian, Latvian The pre-installed language packages (max. 6 langu­ ages) are compiled specifi­ cally for each individual customer. Calcium filter / Water filter: The water hardness setting can also be configured at later point in time in the "Settings" menu. "YES/NO" "Continue" Option 1: "YES" ► Connect the calcium filter in the water tank according to the op­ erating instructions and fill the water tank. "Exit" See "Service and maintenance" - "Water filter". ► Touch "Continue".  The next commissioning step "Water hardness" ap­ pears. Option 2: "NO"  The next commissioning step "Water hardness" ap­ pears. Option 3: "Exit"  Skips the "Wader hardness" setting. Water hardness: 1 – 28 hardness levels ► Using the buttons, set the water hardness that has been determined. "Back" / "Next" ► Confirm the setting with The water hardness is spe­ cified in °dKHor "German carbonate hardness". See "Water quality". . ► Confirm the water hardness with "Continue" or touch "Back" to re­ peat the setting.  The next commissioning step appears. 26 BA SCV_EN V06 | 11.2015 Installation and commissioning Display/ Display text www.schaerer.com Parameter description Setting range Notes Water connection: - The water supply connecti­ on with the optional "Aquaflex" device makes it possible to switch from the drinking water tank to the mains water supply. Option: Drinking water tank ► Fill the drinking water tank. ► Confirm tank filling with .  The next commissioning step appears See "Switch over Aquaflex". Option: Mains water supply ► Switch the "Aquaflex" from "wa­ ter tank" to "mains water supply" using the multi-tool. ► Confirm with .  The next commissioning step appears. Information about system filling and "Continue" the heating-up phase:  The system is filled and heat­ ed up. The heating-up phase takes ca. 5 minutes to re­ ach the operating tempera­ ture. ► Touch "Continue".  The next commissioning step appears. Filling the containers: - Fill with milk. ► Confirm with .  The next commissioning step appears. - ► Fill with choco powder Various powder systems are possible as an option. See "Operation" - "Filling and connecting" - "Machine powder" ► Confirm with .  The next commissioning step appears. Fill with espresso beans. Various milk systems are possible as an option. See "Operation" - "Filling and connecting" - "Milk" ► Connect/fill with milk. Fill with choco powder. During the heating-up pha­ se the thermostat symbol flashes. - The right-hand bean hop­ per is reserved for espres­ so. - The left-hand or middle bean hopper is reserved for coffee beans. ► Pour the espresso beans into the right-hand bean hopper. ► Confirm with .  The next commissioning step appears. Fill with coffee beans. ► Pour the coffee beans into the left-hand or middle bean hopper. ► Confirm with .  The next commissioning step appears. BA SCV_EN V06 | 11.2015 27 www.schaerer.com Display/ Display text Installation and commissioning Parameter description Setting range Notes Information about the second beve­ rage button level - The buttons can optionally have double assignments. The possible button selecti­ on is "top" or "bottom". Selection of the beverage button le­ vel: "Top" level ► Change to 2nd level .  The level changes. The new level is displayed. "Bottom" level Cup fill volume 50% – 150% Option 1: "NO"  The commissioning pro­ gramme is complete. The coffee machine is now ready for use. See "Operation - Operating options" to deactivate this function. The cup fill volume can also be set at a later point in ti­ me. See "Programming" - "Settings menu" The display will then automatically be ready for use. Option 2: "YES" ► Select the button "YES". ► Select the beverage button (be sure to note the level selected). ► Use the buttons to con­ figure the setting. ► If necessary, check the cup vol­ ume with the button. ► Confirm the setting with "OK". ► Repeat the procedure with the other buttons.  The display indicates that the coffee machine is ready for use. Deinstallation and disposal The coffee machine must be disposed of correctly in conformity with local and legal regula­ tions. ► Contact your service partner. 28 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com Operation Check before switching on ► Before switching on the coffee machine, check whether the conditions below are met. Conditions for switching on the coffee machine: • • • • • • The drinking water supply is open or the water tank is filled. The waste water hose (option) is correctly routed. The bean hopper(s) is/are filled and the locking mechanism is open. The powder container(s) is/are filled. The grounds container is empty and inserted correctly. The coffee machine is connected to the mains power supply. Filling and connecting Coffee beans CAUTION! User at risk! CAUTION! Risk of machine damage! Rotating grinding discs in the grinder are an injury hazard. Never reach into the bean hoppers while the coffee machine is switched on. Filling the hoppers with foreign objects can lead to clogging or destruction of the grinder. Never fill the bean hoppers with anything other than beans. ► Rotate the turn-lock fastener in the bean hopper lid anticlockwise.  The locking device opens. ► Remove the lid. ► Pour in coffee beans (max. 1100 g per bean hopper). Ensure that the filled beans do not touch the closed bean hopper lid. ► Reattach the lid and turn the turn-lock fastener in the bean hopper lid clockwise. Water Option: Internal/External drinking water tank ► Rinse out the drinking water tank thoroughly with fresh water every day. ► Clean the lid of the drinking water tank with fresh water. ► Fill the drinking water tank with fresh drinking water before using it. ► Reinsert the drinking water tank. BA SCV_EN V06 | 11.2015 29 www.schaerer.com Operation Ensure that the filled drinking water does not touch the closed drinking water tank lid. Option: Mains water supply See also "Installation and commissioning" - "Changeover from mains water supply to drinking water tank" ► Connect to the water mains the hose for the supply of water to the coffee machine. ► Open the water valve on the water supply line. Milk Option 1: Milk Smart No more than 40 cm should be between the milk package and the beverage outlet. ► Have fresh, pre-cooled milk (3 – 5°C) ready. ► Place the hose or hoses in the milk.  The hose end must be in contact with the container floor. See also "Safety notes" - "Hygiene" - "Milk". Option 2: Side cooling unit ► Open the door. ► Remove and rinse the milk container. ► Pour in fresh, pre-cooled milk (3 – 5°C). ► Place the milk container in the cooling unit. ► Place the hose or hoses in the container.  The hose end must be in contact with the container floor. ► Close the door. Option 3: Internal cooling unit ► Remove the left-hand door or cover. ► Remove and rinse the milk container. ► Pour in fresh, pre-cooled milk (3 – 5°C). ► Place the milk container into the cooling unit. ► Place the hose or hoses in the container.  The hose end must be in contact with the container floor. See "Installation and commissioning" - "Connecting the milk system" for additional information about milk nozzles. ► Close the door or cover. Option 4: Cup & Cool Ensure that the filled milk does not touch the closed milk container lid. 30 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com ► Open the door. ► Pull the milk hose adapter out of the lid. ► Connect the desired milk nozzle (1 mm – 1.7 mm) between the hose and the adapter if not already installed. ► Remove and rinse the milk container. ► Pour in fresh, pre-cooled milk (3 – 5°C). ► Place the milk container back in the cooling unit. ► Push the hose adapter back into the lid. ► Close the door. The milk nozzles (1 mm – 1.7 mm) contained in the scope of delivery influence the milk temperature. If the milk foam is too cold, a smaller nozzle diameter is necessary. If the milk foam is too hot, a larger nozzle diameter is necessary. Option: Under-machine cooling unit ► Open the door. ► Remove and rinse the milk container. ► Pour in fresh, pre-cooled milk (3 – 5°C). Ensure that the filled milk does not touch the closed milk container lid. ► Place the milk container into the cooling unit. ► Place the hose in the container.  The hose end must be in contact with the container floor. ► Close the door. Automatic machine powder CAUTION! User at risk! CAUTION! Risk of machine damage! Danger of injury from rotating dosing screws! Never reach into the powder container while the device is switched on. Risk of blockage from adding improper powder! Never fill anything into the powder container other than powder for automatic operation. Ensure that the filled choco powder does not touch the closed powder container lid. Option 1: Choco ► Add the desired choco powder. Option 2: Topping ► Add the desired milk powder. BA SCV_EN V06 | 11.2015 31 www.schaerer.com Operation Option 3: Choco topping The powder container for chocolate topping is divided in the middle and has two compartments for one type of milk powder and one type of chocolate powder. The feed screws for chocolate powder and milk powder have different sizes. Label the two container compartments from the outset to avoid mix-ups when topping up the powder. ► Fill compartment 1 with the desired milk powder. ► Fill compartment 2 with the desired chocolate powder. Option 4: Twin Topping The powder container for Twin Topping is divided in the middle and has two compartments for two different types of milk powder. ► Pour the desired milk powders into compartments 1 and 2. Option 5: Twin Choco The powder container for Twin Choco is divided in the middle and has two compartments for two different types of chocolate powder. ► Pour the desired chocolate powder into compartments 1 and 2. Switching the machine on ► Press and hold the button for 5 sec.  The coffee machine switches on and heats up.  The "Ready for use" main window appears as soon as the coffee machine is ready to dispense a beverage.  The beverage buttons are lit. "Ready for use" display with "2nd lev­ el" option "Ready for use" display without "2nd level" option See also "Programming" - "Settings" - "Operating options". Option 1: Cup warmer ► Switch on the cup warmer unit via the main switch (1).  The switch lights up. 32 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com Option 2: Cup & Cool ► Switch on the cup warmer unit via the main switch (1).  The switch lights up. ► Switch on the cooling unit via the main switch (2).  The switch lights up. A detailed description of how to set the thermostats (see arrow) can be found in the separate operating instructions for the "Cup warmer and Cup & Cool". Option 3: Integrated cooling unit ► Remove the left front cover. ► Switch on the toggle switch at the top left.  The switch lights up green.  The temperature is preset at the factory. ► Mount the front cover again. Option 4: Side cooling unit ► Connect the side cooling unit to the power supply. ► Turn the rotary switch clockwise to the middle position. ► Check for a cooling temperature of 3 – 5°C and adjust the temperature setting if neces­ sary. Be sure to observe the operating instructions for the side cooling unit. Option 5: Under-machine cooling unit Connecting: ► Connect the under-machine cooling unit at the rear using the separate mains cable BA SCV_EN V06 | 11.2015 33 www.schaerer.com Operation Switching on: ► Open doors. ► Switch on the toggle switch on the bottom.  The switch lights up green. Temperature setting:  The temperature is preset at the factory.  The thermostat (A) is located on the rear for any necessary temperature adjustments. ► Close the door again. Be sure to observe the operating instructions for the under-machine cooling unit. 34 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com Main touch screen window Visible and hidden symbols are displayed in the main window. The menus, information and functions behind these are described below: Symbol Description Shift field Each beverage button has two levels and can therefore be assigned two be­ verages. In order to do so, this function must be activated in the program­ ming. By default, the 1st level is always active. Level 1 active ► Press the shift field.  The 2nd level is now active. ► Press the shift field once more.  The 1st level is active again. See also "Programming" - "'Settings' menu" - "Operating options" to (de)activate this function. Level 2 active Warm rinsing field Pressing the field allows the coffee system to be rinsed with warm wa­ ter after an extended downtime (recommended after 30 minor more). This heats the brewing unit and pipes, which ensures an optimal coffee tempe­ rature. ► Press the field.  Warm rinsing begins. See also "Programming" - "Settings" - "Operating options" to (de)activate this function. Barista field The Barista field can be used to adjust the strength of the dispensed beve­ rage for one brewing. Once beverage dispensing is complete, the Barista field returns to the "normal" standard setting. ► Press the weak (−15%) field repeatedly until the desired strength is reached. ► Press the desired beverage button.  The beverage button flashes and beverage dispensing begins.  The display shows the beverage name and dispensing progress. normal strong (+15%) Information The Information field is a hidden field. ► Tap the right third of the touch screen.  The hidden fields and will appear (see figure). ► Press the field.  The "Information" menu appears. See also "Programming" - "Settings" - "Operating options" for additional function options. BA SCV_EN V06 | 11.2015 35 www.schaerer.com Operation Symbol Description MENU The MENU field is a hidden field. ► Tap the right third of the touch screen.  The hidden fields and will appear (see figure). ► Press the field.  The "Information" menu appears. See also "Programming" - "Settings" - "Operating options" for additional function options. Dispensing Pre-warming cups (Option) Option 1: Cup warmer CAUTION! Hot surface! Hot surfaces can cause burns. Do not touch the cup storage surface. ► Place cups on the heated storage surfaces. ► Regulate the temperature as required on the rear side of the cup warmer.  The cups are prewarmed. Option 2: Cup & Cool CAUTION! Hot surface! Hot surfaces can cause burns. Do not touch the cup storage surface. ► Place cups on the heated storage surfaces. ► Regulate the temperature as needed on the rear side of the "Cup & Cool".  The cups are then pre-warmed. Adjusting the outlet height Adjustable height = 70 – 180 mm. 36 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com ► Place a cup under the beverage outlet. ► Grasp the beverage outlet from the front and slide it into the correct position (see figure). ► Remove the cup after the beverage has been dispensed. Coffee beverages Lit beverage buttons signal that the respective beverage is ready for dispensing. CAUTION! Hot fluid! ► Place a cup under the beverage outlet. ► Slide the beverage outlet into the desired position. ► Press the desired beverage button.  The beverage button flashes while the machine is dispensing the beverage.  The beverage name and the dispensing progress are shown on the display. ► Remove the cup after the beverage has been dispensed. See also "Operation" - "Dispensing options" - "Stopping and cancelling beverage dispensing". Beverages with ground coffee The inlet for ground coffee is located between the bean hoppers. CAUTION! Risk of machine damage! Incorrect use may damage the machine. Never put anything into the inlet other than ground coffee or cleaning tablets. ► Open the manual inlet.  The display messages "Insert ground coffee" and "Close manual inlet" appear. If the manual inlet remains open for too long, the message "Manual inlet time limit exceeded" appears and the procedure is cancelled. ► Pour in ground coffee (max. 15 g). ► Close the manual inlet lid.  The "Select coffee beverage" display instruction appears. ► Press the desired beverage button.  The beverage button flashes while the machine is dispensing the beverage.  The beverage name and the dispensing progress appear on the display.  The dispensing process cannot be interrupted. ► Remove the cup after the beverage has been dispensed. BA SCV_EN V06 | 11.2015 37 www.schaerer.com Operation Hot water ► Place a cup under the hot water outlet. Three different dispensing options are available for dispensing hot water: CAUTION! Hot fluid! Option 1: Metered ► Press the hot water button.  The set quantity is dispensed.  Dispensing cannot be interrupted. Option 2: Free flow ► Press and hold the hot water button.  Dispensing continues for as long as the button is pressed. Option 3: Start/Stop ► Press the hot water button. ► If desired, you can end the dispensing process by pressing the beverage button again. The dispensing option can only be set by the service technician. Milk beverages The dispensing process for milk beverages that contain multiple ingredients (coffee, choco­ late, etc.) and are stored on a beverage button is identical to the dispensing of coffee bever­ ages. See "Operation" - "Dispensing" - "Coffee beverages". Hot milk ► Place a cup under the beverage outlet. To dispense hot milk, three dispensing options are available: CAUTION! Hot fluid! Option 1: Metered ► Press the [Hot milk] button.  The set quantity is dispensed.  Dispensing cannot be interrupted. Option 2: Free flow ► Press and hold the [Hot milk] button.  Dispensing continues for as long as the button is pressed. Option 3: Start/Stop ► Press the [Hot milk] button.  The set quantity is dispensed. ► If desired, you can end the dispensing process by pressing the beverage button again. The dispensing option can only be set by the service technician. Milk foam ► Place a cup under the beverage outlet. 38 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com To dispense milk foam, three different dispensing options are available: CAUTION! Hot fluid! Option 1: Metered ► Press the [Milk foam] button.  The set quantity is dispensed.  Dispensing cannot be interrupted. Option 2: Free flow ► Press and hold the [Milk foam] button.  Dispensing continues for as long as the button is pressed. Option 3: Start/Stop ► Press the [Milk foam] button.  The set quantity is dispensed. ► If desired, you can end the dispensing process by pressing the beverage button again. The dispensing option can only be set by the service technician. Steam ► Place a cup under the steam wand. To dispense steam, three different dispensing options are available: CAUTION! Hot steam! Option 1: Metered ► Press the steam button.  The set quantity is dispensed.  Dispensing cannot be interrupted. Option 2: Free flow ► Press and hold the steam button.  Dispensing continues for as long as the button is pressed. Option 3: Start/Stop ► Press the steam button.  The set quantity is dispensed. ► If desired, you can end the dispensing process by pressing the steam button again. The dispensing option can only be set by the service technician. Dispensing options Stopping and cancelling beverage dispensing To cancel beverage dispensing, the "Beverage cancel" parameter in the "Operating options" menu must be activated. See "Programming" - "Settings menu" - "Operating options". Dispensing of a beverage has started: ► Select the active (flashing) beverage button again.  Beverage dispensing is cancelled.  The "Beverage cancel" notice appears on the display.  All set beverages are available for selection again. BA SCV_EN V06 | 11.2015 39 www.schaerer.com Operation On machines with a payment system (option), the cancellation of beverage dispensing cannot be selected. Double beverages The "Two beverages" dispensing option can be used to dispense two beverages at the same time. The following beverages can be programmed: • • • • • • • 2 cappuccinos 2 café cremes 2 mugs of café crème 2 espressos 2 lattes 2 mugs of milk coffee 2 latte macchiatos See also "Main touch screen window" and/or "Programming" - "Settings" - "Recipes and beverage buttons" for assigning the beverage buttons and setting the dosage. ► Place two cups under the beverage outlet. ► Press the desired beverage button.  The beverage button flashes while the machine is dispensing the beverage.  The beverage name and the dispensing progress appear on the display. Emptying Grounds container The coffee grounds cakes ejected out of the brewing unit are collected in the grounds contain­ er. This container holds coffee grounds from ca. 40 – 45 brewings. A message appears on the display when the grounds container is full. Beverage dispensing is disabled until the grounds container is emptied and reinserted. ► Slide the beverage outlet into its highest position. ► Remove the grounds container. ► Empty the grounds container and insert it again.  The message shown here appears on the display. ► Acknowledge the display message accordingly.  If "Yes" is pressed: Beverages can now be dispensed again.  If "No" is pressed: Beverage dispensing remains blocked. If the prompt is accidentally acknowledged with "No" after the grounds container is emptied, the instruction to empty the container remains visible on the display. The grounds container must be removed and inserted again, and the prompt then reappears. Under-counter grounds disposal (Option) The coffee grounds cakes ejected out of the brewing unit pass through the under-counter grounds disposal cutout and into the grounds container below the counter. ► Open the counter door and remove the under-counter grounds container. ► Empty the under-counter grounds container. ► Return the under-counter grounds container to its proper position and close the counter door. When the container is full, no instruction to empty it will appear on the machine’s display. The under-counter grounds container should therefore be checked at regular intervals. 40 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com Drip tray The drip tray must be emptied as soon as the floater appears or at least once daily. CAUTION! Risk of trapping fingers! ► Carefully pull out the drip tray. ► Empty the drip tray and reinsert it. ► Check that the tray is correctly positioned. An incorrectly inserted drip tray can cause water to leak or the machine to jam. Waste water tank (Option) Option: Emptying the waste water tank On coffee machines with an external waste water tank, the tank needs to be emptied regularly, or at the very latest when the instruction to empty appears on the display. ► Remove and empty the waste water tank. ► Clean the waste water tank thoroughly with household cleaner and rinse with fresh water. ► Replace the waste water tank. Transport requirements CAUTION! User at risk! Improper transport of the coffee machine can result in injuries. Observe general regulations for health and safety. ► Before moving the coffee machine, be certain to disconnect the drinking water supply, power supply and waste water outlet. ► Before moving the coffee machine, check the floor for obstacles and uneven areas. CAUTION! Risk of machine damage! Improper transport of the machine can result in damage to the machine. Adhere to the following instructions when moving machines on a cart: • For safety reasons, the cart must be pulled and not pushed when moving the coffee ma­ chine. • Only pull the cart; never pull the machine directly. • The cart is not intended to be used for transporting freight. The manufacturer cannot be held liable for any damage resulting from unintended use of the cart or the failure to comply with the operating instructions. Display notes/instructions The machine shows display messages when intervention by the user or a service technician is necessary to be able to assure that the machine remains ready for use. There are two different categories of display messages: • Note / Instruction • Error message BA SCV_EN V06 | 11.2015 41 www.schaerer.com Operation If one of these display messages is present on the machine: Option 1: It will appear directly. Option 2: The field appears with an error code. If an error code is displayed, a fault has occurred. ► Follow the displayed instruction to reference the operating instructions. Some error messages have the same display messages as notes/instructions. ► Always perform the action indicated by the notes/instructions first. These actions are de­ scribed in the table below. If the error message persists after the action is performed, a fault has occurred. See "Troubleshooting" - "Fault with display message". Display message Cause What to do Reheating The water in the boilers is not warm enough. The machine reheats it. Beverages cannot be dispensed. This display message is only informational. The message disappears as soon as the boiler has reached working temperature. The bean hopper on the left is empty. ► Refill the beans. Refill beans Beverages cannot be dispensed. If the machine has two bean hoppers, the one that is empty flashes in the error message. Fill topping hopper The powder container is empty. ► Add powder. It is not possible to dispense beverages with topping or choco powder. Fill the water tank. The drinking water tank is empty. ► Rinse out and fill up the drinking water tank. Only on machines with a drinking water tank or Aquaflex! Manual inlet closed? The manual inlet is open. ► Close the manual inlet. The dispensing of a beverage with ground coffee has been aborted. See chapter "Dispensing" - "Beverages with ground coffee". Open water supply! The stop valve on the water supply line is closed. ► Open the stop valve of the water supply. Only on machines with mains water supply or Aquaflex! 42 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com Display message Cause What to do Empty grounds container! The grounds container is full. ► Pull out the grounds container, empty it and push it back in.  A prompt appears on the display. Beverages cannot be dispensed. ► Confirm with [Yes]. Please clean soon Daily cleaning is due. ► Perform the daily cleaning routine. Please clean now If the message "Please clean soon" appears, beverages can continue to be dispensed. If the message "Please clean now" appears, bever­ age dispensing is disabled until the cleaning has been performed. "Cleaning" - "Daily cleaning". Please descale! Descaling of the machine is due. ► Perform the descaling procedure. The descaling must be performed within a week. Beverage dispensing is disabled once this period of time expires. "Service and maintenance" - "Descaling". The calcium filter in the drinking water tank must be replaced. ► Replace the filter in the drinking water tank. Change filter "Service and maintenance" - "Filter replaceOnly on machines with a drinking water tank or ment" Aquaflex! The message appears once daily. However, if the filter is not changed within a week, the mes­ sage then appears after each brewing cycle. Rinse filter The calcium filter in the drinking water tank must be replaced. ► Replace the filter in the drinking water tank. "Service and maintenance" - "Filter replaceOnly on machines with a drinking water tank or ment" Aquaflex! The message appears once daily. However, if the filter is not changed within a week, the mes­ sage then appears after each brewing cycle. Change filter The calcium filter in the drinking water tank must be replaced. ► Replace the filter on the mains water sup­ ply. Only on machines with mains water supply or See operating instructions for the calcium filter. Aquaflex! The message appears once daily. However, if the filter is not changed within a week, the mes­ sage then appears after each brewing cycle. Service maintenance Service is due. Milk empty message (option) The milk level in the milk container is below the level of the sensor monitor. BA SCV_EN V06 | 11.2015 ► Please contact your service partner. ► Fill the milk container. The optional cooling unit has a level monitor. The level monitor must be activated in the machine data by the service technician. 43 www.schaerer.com Operation In self-service mode The following display messages and functions are available in the "Self-service" mode: Display symbols Function Default setting Self-service display 2nd button level (A) No / (Yes) The 2nd button level is not available. The cup symbol (B) is shown instead. The beverages of the top button level are used. The beverage buttons are ready. On/Off button direct / (via PIN) Switching on/off is possible directly. Warm rinsing field (C) inactive / (active) Display without warm rinsing button. Barista field (D) inactive / (active) Display without barista field. Beverage cancel No / (Yes) Dispensing of a beverage cannot be can­ celled. Menu field (E) delayed / (immediate) The "Menu" field appears with a delay. Error display symbol / (normal) Error messages appear as a symbol. Full-service display symbols Self-service display symbols Switching the machine off End of operation See "Cleaning". ► Perform the daily cleaning routine. ► Press the button.  The machine switches off. Option 1: Mains water supply and drinking water tank ► Close the stop valve of the mains water supply. Option 2: Drinking water tank ► Empty the drinking water container, then clean and reinsert it. Option 3: Aquaflex ► Perform and complete the steps described for options 1 and 2. ► Unplug the power cable. Failure to follow the instructions above will result in a loss of warranty coverage in the event of damage. Extended downtimes (1 week or more) For extended downtimes, such as company holidays, the coffee machine and accompanying accessories must be taken out of service. ► Carry out all the steps described in the "End of operation" chapter. If the machine will be exposed to subzero temperatures, the boilers must be drained before­ hand: ► Please contact your service partner. 44 BA SCV_EN V06 | 11.2015 Operation www.schaerer.com c CAUTION! Risk of machine damage! The boilers can be destroyed by freezing water as it expands. In rooms where the temperature can fall below freezing, the boilers must be emptied. Perform a daily cleaning before putting the machine back into operation. BA SCV_EN V06 | 11.2015 45 www.schaerer.com Cleaning Cleaning Cleaning intervals As instructed When switching off When switching on Weekly Daily Cleaning intervals Coffee machine x x Cleaning programme x Foamer cleaning (optional) x Mixing bowl rinsing (optional) x Mixing bowl cleaning (optional) x Under-counter grounds disposal (optional) x x Grounds container x Drip tray x External surface of machine x Internal drinking water tank x Bean hopper x Powder container x Brewing unit x Brewing chamber Optional accessories/options x Clean the milk container x Cleaning of interior of cooling unit x Cleaning of interior of the side cooling unit x Defrost cooling unit x Clean outer surfaces of side cooling unit x External surfaces of Cup & Cool x External surfaces of cup warmer Legend Daily: At least once a day or more often if necessary. Weekly: At least once a week or more often if necessary. When switching on: Automatically when the coffee machine is switched on. When switching off: Automatically when the coffee machine is switched off. As instructed: An instruction appears on the display. For a better overview of the cleaning steps that are required or that have already been performed, use the cleaning schedule in this chapter. 46 BA SCV_EN V06 | 11.2015 Cleaning www.schaerer.com Mandatory cleaning If the display shows an instruction that a cleaning is due, but this cleaning is not performed, notification of a mandatory cleaning will occur (if programmed) after a certain time. When the notification for a mandatory cleaning appears, beverage dispensing is blocked. Beverages cannot be dispensed again until after the machine has been cleaned. Mandatory cleaning, along with the amount of time that elapses before the notification appears, can only be programmed by the service technician. Cleaning options Warm rinsing "Warm rinsing" can be activated via a button on the display. See "Operation" - "Main window" and "Programming" - "Settings menu" - "Operating options" to (de)activate this function. Mixer rinsing If milk or powder beverages have been dispensed, mixer rinsing is performed automatically during the cleaning programme. However, it can also be performed separately. See "Daily cleaning card", "Cleaning programme"- "Care" - "Mixer rinsing" Milk foamer cleaning with "Plug & Clean" (Option) ► Remove the milk hose adapter from the milk container by turning it anticlockwise a 1/4 turn. ► Remove the front panelling on the left-hand side of the machine. BA SCV_EN V06 | 11.2015 47 www.schaerer.com Cleaning ► After being instructed by the cleaning programme, connect the milk hose adapter to the "Plug & Clean" equipment on the coffee machine with a 1/4 clockwise turn. ► Follow the instructions on the display. See "Daily cleaning". Removing the foamer head ► Press the locking lever behind the foamer head.  The foamer head is unlocked. ► Pull off the foamer head in the downward direction. ► Detach hose (A) from the powder system (option) and milk hose (B) (option) from the foam­ er head. ► Perform a daily cleaning. ► After daily cleaning of the foamer head, insert it back into the beverage outlet in reverse order until the locking mechanism can be heard to engage. The instruction to perform a daily cleaning of the foamer head appears during the "Daily cleaning programme". With the "Plug & Clean" option, daily cleaning takes place without any instruction based on the "Daily cleaning programme". See "Daily cleaning card", "Daily cleaning programme", step (4). As needed Brewing unit CAUTION! User at risk! 48 Coffee residue in the brewing unit can quickly lead to the formation of mould. The spread of mould spores in the machine results in the risk of the coffee becoming contaminated. Clean the brewing unit monthly (depending on the degree of soiling) as described. BA SCV_EN V06 | 11.2015 Cleaning www.schaerer.com CAUTION! Risk of machine damage! Never wash the brewing unit in a dishwasher, as this may damage the unit considerably. Only clean the brewing unit as described below. ► Remove the drip tray. ► Remove the grounds container. ► Unlock the brewing unit by pulling slider (A) toward you.  The unlocked brewing unit will fall into your hand under its own weight. ► Pull the unlocked brewing unit down while pivoting it forward out of the machine. ► Turn the spindle of the brewing unit all the way anti-clockwise using the multi-tool.  The scraper (B) is in the scraper position. ► Push the funnel (C) out in the direction of the arrow. ► Remove any ground coffee residue with a dry brush. ► To clean, slightly lift the drop-in slide (D) away from the brewing screen. ► Clean the brewing screen under warm running water if necessary. ► Clean the brewing unit under warm running water if necessary. ► Allow the brewing unit to dry fully. ► Grease the O-ring of the brewing screen with Molykote 111 grease. See Scope of delivery and accessories for more information on food-grade grease. ► Slide the funnel (C) back on to the brewing unit. ► Turn the spindle clockwise back to the stop using the multi-tool. ► Turn the spindle away from the stop with a brief 1/4 rotation. ► Insert the brewing unit into the machine in reverse order. ► Reinsert the grounds container. ► Reinsert the drip tray. BA SCV_EN V06 | 11.2015 49 www.schaerer.com Cleaning Daily cleaning Daily cleaning card Schaerer Ltd. P.O. Box See also "Safety instructions" and "Cleaning" in the operating instructions. CAUTION! User at risk! CAUTION! Risk of machine damage! There is a risk of scalding in the dispensing area of beverages, hot water and steam. Never reach under the dispensing areas during dispensing or cleaning. The touch screen can suffer damage from improper handling. Never press the touch screen using force, strong pressure or pointed objects. Do not use abrasive cleaning products. Never spray glass cleaning products directly onto the touch screen. Preparations Ź Press the area on the touch screen. Ź Select . Ź Press [cleaning symbol]. ; The "Care" menu appears with all available programmes. Option 1: Without waste water tank Ź Place a container under the outlet (ca. 2 l). Option 2: With waste water tank Ź Push the outlet to the lowest position. Daily cleaning program Ź Select [cleaning program]. Ź Select whether the machine should switch off after cleaning or not. Option 1: With fresh milk Ź Continue with step 2. Option 2: With powder system Ź Continue with step 5. Option 3: Without milk/powder Ź Continue with step 6. Option 4: With Plug&Clean Ź Continue with step 7. 50 Ź Select for foamer cleaning. Ź Put 25 ml of cleaning product (Milk­ pure) and 500 ml of cold water into a cleaning container. Ź Immerse the milk intake hose with the nozzle in the container. Ź Select . ; Cleaning is running. Ź Fill the cleaning container with ±400 ml of fresh water. Ź Immerse the milk hose with the nozzle in the container. Ź Select . ; Water rinsing starts. ; A request for foamer cleaning ap­ pears. Ź Press the release at the back of the foamer head. Ź Pull the foamer head off downward. BA SCV_EN V06 | 11.2015 Cleaning www.schaerer.com Ź Demount the foamer head parts. Ź Place the parts and milk hose ±30 min in a solution of 500 ml hot water and 25 ml cleaning product (Milkpure). Ź Clean all the parts in lukewarm running water. Ź Refit the foamer head parts. Ź Mount the foamer head at the outlet so that it engages with a "click". Ź Select and continue with step 6. ; The mixer rinse runs automatically. Ź Continue with step 6. for machine cleaning. Ź Select Ź Follow the instructions on the touch screen. Ź Insert the cleaning tablet into the inlet for ground coffee. Ź Close the inlet. Ź Select . ; Cleaning runs and ends. Outer surfaces and containers Separate programmes Ź Wipe down the outer surfaces of the machine with a damp paper towel. Foamer cleaning and mixer rinsing can be performed separately. Depending on the option available, per­ form the following actions: Ź Rinse out the drinking water tank with fresh water. Ź Thoroughly rinse out the milk container with fresh water. Ź Thoroughly clean the waste water tank and/or drip tray with a domestic clean­ ing product. Option 1: Foamer cleaning Ź Press [Foamer cleaning] in the "Care" menu. Ź Select . ; Foamer cleaning starts. Option: Plug & Clean Perform the specified cleaning steps once a week. Option: Plug & Clean Ź Select for machine cleaning. Ź Push the milk hose adapter into the "Plug&Clean" device. Ź Select . Ź Follow the instructions on the touch screen. Ź Insert the cleaning tablet into the inlet for ground coffee. Ź Close the inlet. Ź Select . ; Cleaning runs and ends. Ź Weekly foamer head cleaning, see step 4. CAUTION! User at risk! Option 2: Mixer rinsing Ź Press [Mixer rinsing] in the "Care" menu. Ź Select . ; Mixer rinsing starts. Improper handling of beans, water, milk, powder or other coffee ingredients can lead to health problems! Comply with the hygiene regulations stipulated in HACCP! See also "Safety instructions" - "HACCP hygiene regulations" in the operating instructions. BA SCV_EN V06 | 11.2015 51 www.schaerer.com Cleaning Milk container CAUTION! User at risk! There is a risk of contamination of the milk and milk container due to milk deposits and bacteria. Clean the milk container and lid daily and every time before filling. See also "Safety notes" - "Hygiene rules" - "Milk". ► Mix 5 ml of the Milkpure cleaning product with 500 ml of warm water in a container. ► Clean the milk container and lid with the prepared cleaning solution. ► Rinse with clear water and dry with a clean cloth. Internal cooling unit (Option) CAUTION! User at risk! There is a risk of contamination of the milk and cooling unit due to milk deposits and bacteria. Clean the cooling unit daily. ► Open the front door or remove the cover. ► Take the milk out of the cooling unit. ► Mix 5 ml of the Milkpure cleaning product with 500 ml of warm water in a container. ► Clean the interior of the cooling unit with the prepared cleaning solution. ► Clean with clear water and wipe dry with a clean cloth. ► Place the milk back into the cooling unit. ► Insert the hose into the milk container again. ► Close the front door or attach the cover. See also "Safety notes" - "Hygiene rules" - "Milk". Side cooling unit (Option) CAUTION! User at risk! There is a risk of contamination of the milk and cooling unit due to milk deposits and bacteria. Clean the cooling unit daily. ► Take the milk container out of the cooling unit. ► Wipe out the inside of the cooling unit with fresh water and a fresh, unused cloth. ► Place the milk back into the cooling unit. See also "Safety notes" - "Hygiene rules" - "Milk". Internal/external drinking water tank (Option) CAUTION! User at risk! There is a risk of contamination of the drinking water tank due to deposits and bacteria. Rinse and clean the drinking water tank and lid daily; do not use cleaning products. See also "Safety notes" - "Hygiene rules" - "Water". ► Thoroughly rinse the drinking water tank with fresh water several times. ► Thoroughly clean the lid of the drinking water tank with fresh water. ► Dry with a clean cloth. 52 BA SCV_EN V06 | 11.2015 Cleaning www.schaerer.com External waste water tank (Option) CAUTION! User at risk! There is a risk of contamination of the waste water tank due to deposits and bacteria. Rinse and clean the waste water tank and lid every day. ► Thoroughly rinse the waste water tank with fresh water several times. ► Thoroughly clean the lid of the waste water tank with fresh water. ► Dry with a clean cloth. BA SCV_EN V06 | 11.2015 53 www.schaerer.com Cleaning Manual weekly cleaning Weekly cleaning card Schaerer Ltd. P.O. Box See also "Safety instructions" and "Cleaning" in the operating instructions. CAUTION! User at risk! CAUTION! It is dangerous to reach into the machine. Before any manual cleaning, switch off the machine and disconnect it from the mains supply. Carry out weekly cleaning at least once weekly! The weekly cleaning is additional to the daily cleaning and is not a substitute for it. Risk of machine damage! Outlet mixing cup (optional) This cleaning is only necessary on ma­ chines with an optional "powder system". Ź Switch off the machine with the button. Ź Disconnect the power plug. Ź Remove the left-hand cover. Ź Pull the hose (that leads from the mixer to the beverage outlet) off the bever­ age outlet. Ź Pull off the hose and disassemble the outlet mixing cup. Ź Clean both parts of the outlet mixing cup and the hose under running water. Ź Reassemble the outlet mixing cup again. Turn all the openings in the same direction. Ź Insert the outlet mixing cup again in the reverse order. Ź Push the mixer hose complete with the spiral guide back onto the beverage outlet. Ź Reinsert the left-hand cover. 54 Ź Turn the bayonet fastening handle an­ ticlockwise. ; The outlet mixing cup is released from the locking device. Ź Take out the outlet mixing cup com­ plete with hose. ; The mixer’s impeller is now visible. Ź Clean the impeller with a cloth. BA SCV_EN V06 | 11.2015 Cleaning www.schaerer.com Bean hoppers Old coffee bean oil in the bean hopper can negatively impact the taste of the coffee. CAUTION! User at risk! CAUTION! Risk of machine damage! Rotating grinding discs in grinder are an injury hazard. Never reach into the bean hoppers while the coffee machine is switched on. High temperatures can cause damage. Never clean the bean hopper in the dishwasher. ► Clean the bean hopper with a moist cloth. ► Clean the bean hopper lid with a moist cloth ► Dry the lid and hopper with a clean cloth. Powder container CAUTION! Risk of machine damage! Never clean the product hoppers in a dishwasher. The hoppers can get damaged. Clean the hoppers only with a damp cloth. ► Switch off the coffee machine using the button and unplug the power cable. ► Release the powder container by pressing the button and lift it out. ► Empty the powder container. ► Loosen the securing screw(s) and pull out the drive wheel(s). ► Pull out the slider. ► Take out the dosing screw(s) and thoroughly clean the component parts. ► Thoroughly clean the powder container with a damp cloth. ► Let the parts dry fully. ► Reassemble the dosing screws in the reverse order. ► Screw the securing screw(s) back onto the drive wheel(s). ► Reinsert the powder container by pressing the release button. If using a twin topping container, i.e. with special compartments divided in the centre, for two different products, e.g. milk powder and choco powder, different dosing screws are used. Use dosing screw (1) for choco powder. Use dosing screw (2) for milk powder. It is best to label the powder container from the very beginning. BA SCV_EN V06 | 11.2015 55 www.schaerer.com Cleaning Optional accessories Cup Heater (Option) The cleaning for the cup warmer is described in the separate operating instructions "Cup warmer/ Cup & Cool". Cup & Cool (Option) The cleaning procedure for Cup & Cool is described in the separate "Cup Warmer/Cup & Cool" operating instructions. Defrosting the cooling unit (Option) Option 1: Cup & Cool Defrosting of the cooling unit is described in the separate "Cup warmer/ Cup & Cool" operating instructions. Option 2: Defrosting the side cooling unit CAUTION! Risk of machine damage! The interior surface of the cooling unit can become damaged. Never remove the ice layer with pointed or sharp objects; always let it defrost. ► Switch off the side cooling unit or unplug the power cable. ► Open the front door and leave it open. ► Wipe up all accumulated condensation water with an absorbent cloth. ► Repeat the procedure until the ice layer has melted completely. ► Close the front door and switch the device on again or plug the power cable in again. HACCP cleaning concept Cleaning regulations When installation, maintenance, care and cleaning are performed properly, Schaerer AG cof­ fee machines satisfy the conditions of HACCP requirements. CAUTION! Risk of machine damage! If the coffee machine is not cared for and cleaned properly, the dispensing of milk beverages will become a health hazard in terms of food hygiene. Always observe and comply with the following points: • • • • • • • • • • • • 56 Wear safety gloves during cleaning. Wash your hands thoroughly before and after cleaning. Clean the coffee machine daily after beverage dispensing has ended. Clean the milk container before each filling and after you have finished dispensing bever­ ages for the day. Never pour cleaning products into the milk container. Never pour cleaning products into the drinking water tank (internal/external). Never mix cleaning products. Store cleaning products separately from coffee, milk and automatic machine powder. Do not use any abrasive products, brushes or cleaning tools made of metal. Do not touch parts that come into contact with beverages after cleaning. Read and follow the dosage and safety instructions specified on the cleaning product. For daily and weekly cleaning, proceed as described in the operating instructions and on the cleaning cards. BA SCV_EN V06 | 11.2015 Cleaning www.schaerer.com For a better overview of the cleaning steps that are required or that have already been performed, use the cleaning schedule in this chapter. Cleaning products CAUTION! Risk of machine damage! The use of incorrect cleaning products can damage the machine. Only use the cleaning products recommended by Schaerer AG for daily and weekly cleaning. Daily cleaning Weekly cleaning Schaerer cleaning tablets - Milkpure milk system liquid cleaner - Cleaning tablets Information Application Coffee system cleaning Purpose Removal of residual grease in the coffee system Interval min. once every 7 days. Milkpure Information Application Daily cleaning of the milk system Purpose Removal of limescale deposits and milk stone from the milk system and steam nozzle Interval Once daily State and odour See Safety Data Sheet Descalers Information BA SCV_EN V06 | 11.2015 Application Descaling the boiler and line system Purpose of cleaning Removal of lime scale deposits in the coffee machine Application interval As instructed by the coffee machine 57 www.schaerer.com Service and maintenance Service and maintenance Maintenance The coffee machine requires regular maintenance. The maintenance schedule depends on multiple factors, most notably the degree to which the machine is used. When maintenance is due, the machine indicates this on the display. The machine can con­ tinue to be operated normally. ► Notify your service partner that maintenance is due. CAUTION! Risk of machine damage! Failure to perform required maintenance in a timely manner may lead to wear, and reliable operation will no longer be assured. Inform the service partner as soon as possible after the maintenance message appears. Setting the grind level The grind level is influenced by wear on the grinding discs. The grind level needs to be adjust­ ed as necessary to achieve constant grinding quality. CAUTION! User at risk! There is a danger of injury from the inside of the grinders. Never reach into the grinders. ► Lock the bean hopper by turning the closure. ► Remove the bean hopper. ► Remove the blind plug.  Access to the adjusting screws is clear. CAUTION! Risk of machine damage! Adjusting the grind level when the grinder is stationary can cause damage. Always run the grinder while adjusting. ► Press the beverage button (coffee beverage without milk) and wait until the grinder has started up. ► Push the multi-tool well into the opening of the adjusting screw, hold it tightly and alter the grind level as desired. A scale is provided by the adjusting screw as a guide: Grind level 0 (clockwise) = coarsest grinding. Grind level 20 (anticlockwise) = finest grinding. ► Reattach the bean hopper. ► Open the locking mechanism by turning the closure. ► Refit the blind plug. ► Perform a reference grind. See "Programming" - "Weigh grounds". 58 BA SCV_EN V06 | 11.2015 Service and maintenance www.schaerer.com Descaling Descaling message When the machine needs to be descaled, a corresponding instruction appears on the display. The interval between descaling procedures depends on the following factors: • Water hardness • Water flow rate • Use of a water filter CAUTION! User at risk! CAUTION! Risk of machine damage! Danger of poisoning from ingesting or inhaling the descaler. Do not drink or inhale the descaler or the rinse water output during the descaling process. Household descalers can destroy the coffee machine. Only use Schaerer descaler for descaling. Liability cannot be accepted for damage resulting from the use of other descalers. Option: Resetting the descaling instruction When the 1st display instruction for descaling appears, descaling must be performed within a week. During this week, the 1st display instruction can be overridden. field. ► Touch the  The "Ready for use" window appears and the machine is ready for use again. Option: Mandatory descaling 1st display instruction If descaling is not performed within one week after the 1st display instruction appears, bever­ age dispensing is blocked. The 2nd display request cannot be reset. 2nd display instruction Descaling preparations The following utensils are needed for the descaling process: Option 1: With drip tray • • • • • 2 bottles of Schaerer liquid descaler (0.75 dl each). 5 l collecting containers. Drinking water tank Sufficient drinking water for rinsing. The multi-tool and a screwdriver (size 3) for switching from mains water supply to drinking water tank (optional). Option 2: With waste water outlet • • • • 2 bottles of Schaerer liquid descaler (0.75 dl each). Drinking water tank Sufficient drinking water for rinsing. The multi-tool and a screwdriver (size 3) for switching from mains water supply to drinking water tank (optional). Starting the descaling programme The entire descaling procedure takes ca. 80 min BA SCV_EN V06 | 11.2015 59 www.schaerer.com Service and maintenance The descaling process consists of four stages: • • • • Cooling down of the machine, the "cooling down routine" (ca. 5 – 10 min). System descaling (ca. 36 min). 3-fold system rinsing (ca. 8 min per rinse). Preparing the machine for use (ca. 5 min). The display provides guidance through the entire descaling process. ► Select the menu "Care". ► Select the "Descaling" field. ► Follow the optional display instruction for machines with a mains water supply. See option "With water filter". ► Confirm the "Start descaling" display instruction by pressing "Continue".  The descaling process cannot be interrupted. 1. "Cooling down routine" descaling step Once the machine is at working temperature, the "cooling down routine" has to be started with [YES]. ► Touch the [YES] field.  The cooling down routine starts.  The "Fill water tank to max." display instruction appears. ► The [No] field  Leads to the next descaling step. ► Fill and insert the water tank. Confirm the ensuing display requests with [Continue].  The "Place container under outlets" display instruction appears. ► Place the previously provided 5 l container under the outlets and confirm the display in­ struction. (for machines with a waste water outlet (optional), confirm the display instruc­ tion).  The "cooling down routine" begins (ca. 5-10 min).  A display instruction to empty the container and drip tray appears. ► Empty the container and drip tray and place them under the outlets again. 2. "Descaling" descaling step ► Follow the optional display instruction for machines with an internal water filter. See option "With water filter". ► Fill the internal drinking water tank with the correct mixture ratio of Schaerer liquid descaler and water and then insert it. Prepare a descaling solution with a mixture ratio of 1 to 1.5: • Pour 2 bottles of liquid descaler (2 x 0.75 l) = 1.5 l in the drinking water tank. • Fill an empty liquid descaler bottle (0.75 l) with water 3 times and add the contents to the drinking water tank each time = 2.25 l ► Insert the drinking water tank with the descaling solution. ► Continue the descaling process by pressing the field "Continue". ► Follow the display instruction to "Place container under outlets".  The descaling process begins.  After the descaling process the instruction appears to rinse out the drinking water tank and empty the collecting container and drip tray. 60 BA SCV_EN V06 | 11.2015 Service and maintenance www.schaerer.com 3. 3-fold system rinsing ► Rinse the drinking water tank with water, fill it and reinsert it. ► Empty the collecting container and drip tray and place them back under the outlets. ► Continue the descaling process by pressing the field "Continue".  Rinsing starts and is then repeated with 2 additional identical rinsing procedures. ► Empty and replace the collecting container and drip tray after the 3rd system rinse. ► Fill and insert the drinking water tank. ► Continue the descaling process by pressing the [Continue] field. 4. Preparing for operation. ► Follow the optional display instruction for machines with an internal water filter. See option "With water filter". ► Continue the descaling process by pressing the "Continue" field. Prompt occurs only with an internal water filter (optional) CAUTION! Hot steam! There is a danger of scalding in the dispensing area. The machine heats up automatically, so do not reach under the dispensing areas. ► Confirm the display message "Caution! Heating up!" by pressing the "Continue" field.  The machine heats up automatically.  The display message "Descaling completed correctly" appears. ► Confirm the display message by pressing the [Continue] field.  The machine heats up and starts "warm rinsing".  The machine blows steam out of the steam outlet. ► Switch over again, if the machine has an optional mains water supply. See below "Option: With mains water supply"  The descaling process is complete and the machine is ready for operation. Option 1: With water filter If an optional internal water filter is used in the drinking water tank, the "Remove calcium filter from tank" display instruction appears after the cooling down routine. ► Remove the water filter (optional) from the drinking water tank before pouring in the des­ caler. ► Then continue the descaling process by pressing the [Continue] button. Prompt occurs only with an internal water filter (optional) ► Follow the ensuing display instructions, see descaling process. ► Reinsert the water filter at the end of the descaling process. See "Service and maintenance" - "Water filter (optional)" - "Changing the water filter for the internal drinking water tank". Option 2: With mains water supply If a mains water supply connection is available, the "Change Aquaflex" display instruction ap­ pears after the descaling process starts. ► Close the main water valve of the mains water supply. ► Remove the right-hand front cover. ► Switch from the mains water supply to "drinking water tank". Display message, if with "mains wa­ ter supply" (optional) See "Installation and commissioning" - "Switching between mains water supply and drinking water tank" BA SCV_EN V06 | 11.2015 61 www.schaerer.com Service and maintenance ► Open the sealing plug on the water tank coupling by turning it anticlockwise with a slot screwdriver (size 3) and remove the plug. ► Follow the ensuing display instructions, see descaling process. Water filter (Option) Installing the water filter for the internal drinking water tank (Option) The supplied water filter is only suitable for installation in the machine’s internal drinking water tank. Prior to installation of the supplied water filter in the internal drinking water tank, a water test must be performed to determine whether use of the water filter is necessary. In addition, the water value must be entered when the machine is first put into service. See "Determining the water hardness" in this chapter. ► Remove the water outlet screen installed in the water tank. ► Open the water filter box.  The water filter adapter is located on top, and the filter cartridge is packaged separately underneath it. ► Pull up the locking mechanism on the adapter. ► Attach the adapter to the water outlet connector from above and push down the locking mechanism. ► Unpack the filter cartridge and place it in water.  Tiny bubbles will rise from the cartridge. ► When there are no more bubbles, remove the filter cartridge from the water. 62 BA SCV_EN V06 | 11.2015 Service and maintenance www.schaerer.com ► Attach the filter cartridge to the adapter. Changing the water filter for the internal drinking water tank (Option) An instruction appears on the display when the filter needs to be replaced. ► Remove the drinking water tank from the machine. ► Take the old filter cartridge out of the adapter. ► Unpack the new filter cartridge and place it in water.  Tiny bubbles will rise from the cartridge. ► When there are no more bubbles, remove the filter cartridge from the water and attach it to the adapter. ► Slide the drinking water tank back into the machine. Replacement cartridges can be ordered from Schaerer AG. The required article number is contained in the machine-specific spare parts catalogue. External water filter (Option) The external water filter must be replaced by an authorised service partner/service technician after the programmed number of litres is reached. The "Water quality" supplementary instructions include information on recording the water values and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member). BA SCV_EN V06 | 11.2015 63 www.schaerer.com Programming Programming Navigation Symbol Description Starts a programme or a function Confirms a step and continues to the next step Confirms a prompt Answers a prompt in the negative Scrolls a page up or down in the menu Increases or decreases the particular setting Saves settings, confirms a prompt Exits a menu or message Clears or resets Overview ► In the main window, touch the hidden [Menu] field.  The "Selection menu" is displayed. The selection menu includes the following submenus (from top left to bottom right): • • • • • • • • Milk and foam Timer programme Care Settings PIN entry Access control Accounting Manual removal (only valid for operation with a payment system). The submenus are described below in this chapter. "Milk and foam" menu ► Touch the field in the "Selection menu".  The "Milk and foam" menu is displayed. The menu contains the following subitems: • • 64 Topping quality or foam quality Macchiato pause BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Topping quality / Foam quality Coffee machines with a powder system have the "Topping quality" parameter, and coffee ma­ chines with fresh milk have the "Foam quality" parameter. Display/ Display text Topping quality Parameter description Setting range Notes Setting for the milk powder intensity. 20 – 100 Reducing the value = lighter fla­ vour ► Touch the [Topping quality] field in the "Milk & foam" menu.  The "Topping quality" window appears. ► Press and Increasing the value = more inten­ sive flavour to set. ► Confirm with .  The new settings are active. Foam quality Setting for the milk foam quality. 40 – 99 ► Touch the [Foam quality] field in the "Milk & foam" menu.  The "Foam quality" window appears. ► Press and Reducing the value = finer foam pores Increasing the value = coarser foam pores to set. ► Confirm with .  The new settings are active. Macchiato pause Display/ Display text Parameter description Setting range Macchiato pause This parameter can be used to shorten or lengthen 1 – 20 the pause between milk dispensing and milk foam dispensing for a latte macchiato. Notes The quality of a latte macchiato generally improves when the pau­ se is extended. ► Touch the [Macchiato pause] in the "Milk & foam" menu.  The "Macchiato pause" window appears. ► Press and to set. ► Confirm with .  The new settings are active. "Timer programme" menu In the "Timer programme" menu, the switching on and switching off times can be programmed. field in the "Selection menu". ► Touch the  The "Timer programme" menu is displayed. The menu contains the following subitems: • • • • • BA SCV_EN V06 | 11.2015 Timer status Set timer Timer overview Clear timer Timer info 65 www.schaerer.com Programming Timer status Display/ Display text Parameter description Setting range Timer status The timer function can be activated and deactivated On/Off in this menu. Notes When the timer is activated, the ti­ mer symbol , a small clock, appears in the main window. ► Touch the [Timer status] field in the "Timer pro­ gramme" menu.  A prompt window appears and the new timer status is indicated. ► Confirm with .  The new settings are active. Set timer Display/ Display text Parameter description Set timer In this menu, the switching on and switching off Day times can be set. Hours ► Touch the [Set timer] field in the "Timer pro­ Minutes gramme" menu. Action ► Touch the [Operating time] field. Programme  The "Operating time" window appears. When the timer is activa­ ted, the timer symbol, a small clock, appears in the main window. Day (set day, 1=Monday ... 7=Sunday) 1 to 7 Individual days (Mon, Tu­ es, ...) 1–5 Monday – Friday 1–7 Monday – Sunday Hrs and mins (set time) Hrs: 01 – 00 – ► Press Mins: 00 – 59 ► Press and and to set. to set. Action (set action) ► Press and Setting range O = Off to set. Prg (set programme) If the day, time and action have been set and ac­ knowledged with the programme number automatically increases. ► Confirm with .  The new settings are active. Notes – I = On 1 – 16 Touching the field dele­ tes the settings of the cur­ rent programme. With the field, the timer overview field can be ope­ ned directly. To modify previously set programmes: ► Press and to navigate to the desired programme number. ► Modify the programme as described above. 66 BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Timer overview Display/ Display text Parameter description Setting range Timer overview In this menu, the switching on and switching off – times can be set. Notes The timer times are shown in a days/hours diagram. ► Touch the [Timer overview] field in the "Timer programme" menu. ► Touch the [Operating time] field.  The "Timer overview" window appears. Clear timer Display/ Display text Parameter description Setting range Notes Clear timer In this menu, the timer settings can be cleared. Days: Monday to Sunday This procedure cannot be undone! ► Touch the [Clear timer] field in the "Timer programme" field.  The "Clear timer" window appears. ► Select the desired day or option.  A prompt window appears. ► Confirm the prompt with  The timer is cleared. Options: wor­ king days, whole week . Timer info Display/ Display text Parameter description Setting range Notes Timer info The "Timer info" menu contains information on: – – • • Timer status Next pending timer programme ► Touch the [Timer info] field in the "Timer pro­ gramme" menu.  The "Timer info" window appears. "Care" menu In the "Care" menu, the programmes for cleaning, descaling and filter rinsing can be started and a filter change and customer care procedure can be confirmed. field in the "Selection menu". ► Touch the  The "Care" menu is displayed. The menu contains the following subitems: • • • • • • • BA SCV_EN V06 | 11.2015 Cleaning programme Foamer cleaning Mixer rinsing Descaling Filter change (if the filter is activated in the "Settings" menu) Rinse filter (if the filter is activated in the "Settings" menu) Customer care 67 www.schaerer.com Programming See "Cleaning" for the following menus: Cleaning programme, Foamer cleaning and Mixer rinsing. See "Service and maintenance" for the following menus: Filter change, Rinse filter and Customer care. Filling the coin changer (Option) If the coffee machine comes with an optional coin changer, the additional "Insert money" menu item appears in the "Care" menu. The coin changer can be filled without opening the housing. ► In the "Care" menu, select the [Insert money] parameter. ► Insert money into the coin changer.  The inserted amount is displayed.  The coin changer is filled. . ► End the filling process with  Filling of the coin changer is completed. "Settings" menu ► Touch the field in the "Selection menu".  The "Settings" menu is displayed. The menu contains the following subitems: • • • • • • • • • • • • • • • • • • Recipes/Buttons Boiler temperature Reset Time/Date Language Contrast Calcium filter Water hardness Warm-up rinsing Foamer rinsing Rinse interval Operating options Lighting Expert settings Milk Intro Eco Mode Setting the MDB (payment system option) Recipes and beverage buttons ► Touch the [Recipes/Buttons] field in the "Settings" menu.  The "Recipes/Buttons" menu is displayed. The menu contains the following subitems: • • • • • • 68 Cup volumes Change recipes Button alloc. Weigh grounds Cash price (MDB accounting option). Card price (MDB accounting option). BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Display/ Display text Parameter description Setting range Notes Cup volumes In this menu, the total volume of a drink can be altered as a percentage. The individual compo­ nents of the beverages are automatically adju­ sted to the new cup volumes. Dependent on the basic set­ ting of each be­ verage – ► Touch the [Cup volumes] field.  The "Select beverage" window appears. Espresso example ► Touch the desired beverage button.  The "Cup volume" window pictured here appears. ► Set the cup volume as desired using the and buttons. Touch to perform a test dispensing. ► Confirm with .  The new settings are active. Change recipes ► Touch the [Change recipes] field.  The "Select beverage" window appears. ► Press the desired beverage button.  The "Change recipes" window pictured here appears.  The window shows all parameters that can be set for the selected beverage. Example with all possible compo- Key to the symbols: nents: coffee, milk/milk powder, choco powder Dependent on the compo­ nents of a beve­ rage Quality: The five available quality levels influence the brewing. The higher the quality level, the more intensive the release of the coffee’s flavouring agents. Powder volume Water volume Foam volume Milk volume ► Select the desired parameter and set as needed in the window that appears by touch­ ing and . ► Confirm with .  The new settings are active. Button alloc. One beverage can be assigned to each bevera­ ge button. ► Touch the [Button alloc.] field.  The "Select beverage" window appears. All programmed beverages The "2nd level" option can be used to assign two beverages to each beverage button. ► Press the desired beverage button.  The "Button allocation" window appears. ► Touch the desired beverage that is to be stored on the selected button. Option 1: Machine with 1 grinder  The beverage is assigned to the bever­ age button. Option 2: Machine with 2 grinders  The "Select portioner" prompt appears. ► Select the right or left grinder.  The beverage is assigned to the bever­ age button. BA SCV_EN V06 | 11.2015 69 www.schaerer.com Programming Display/ Display text Parameter description Setting range Weigh grounds This function is used to adjust the quantity of Dependent on ground coffee for a beverage. the basic set­ ting of each be­ ► Empty the grounds container. verage ► Touch the [Weigh grounds].  The "Select beverage" window appears. Notes – ► Press the desired beverage button.  The "Weigh grounds" window appears. ► Touch the field.  The ground coffee is dispensed directly into the grounds container. ► Weigh the dispensed coffee grounds. ► Adjust the quantity of ground coffee using and . ► Confirm with .  The new settings are active. Cash price (option) This function is used to assign the beverage 0 – 9 price for a cash payment. The "MDB" accounting mode is activated by the service technician. ► Select the [Cash price] field.  The "Select beverage" instruction ap­ pears. The "2nd price line" sub­ menu is selected in the "MDB settings". ► Select the beverage to which a cash price is to be assigned.  The numeric keypad appears. ► Enter a beverage price. ► Confirm with .  The cash price is assigned to the select­ ed beverage. Card price (option) This function is used to assign the beverage 0 – 9 price for a card payment. The "MDB" accounting mode is activated by the service technician. ► Select the [Card price] field.  The "Select beverage" instruction ap­ pears. The "2nd price line" sub­ menu is selected in the "Expert settings" in the "Settings" menu. ► Select the beverage to which a card price is to be assigned.  The numeric keypad appears. ► Enter a beverage price. ► Confirm with .  The card price is assigned to the selected beverage. Boiler temperature Display/ Display text Parameter description Setting range Notes Boiler temperature ► Touch the [Boiler temperature] field in the "Settings" menu.  The "Boiler temperature setting" window appears. 91 – 99°C – ► Set the desired boiler temperature by touch­ ing and . ► Confirm by touching .  The new settings are active. 70 BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Reset Display/ Display text Parameter description Setting range Notes Reset When a reset is performed, the software is re­ started. – Mandatory cleaning and descaling cannot be reset with the reset function. Setting range Notes ► Touch the [Reset] field in the "Settings" menu.  The "Reset service routines" window ap­ pears. ► Confirm with .  The new settings are active. Time and date Display/ Display text Parameter description Time/Date In this menu the date, day of the week and time Infinite calen­ can be set. dars – ► Touch the [Time/Date] field in the "Settings" menu.  The "Time/Date" window appears. ► Set the date, day of the week or time by touching and . ► Confirm with .  The new settings are active. Language Display/ Display text Parameter description Setting range Notes Language In this menu, all stored languages can be set. All stored lan­ guages Additional languages can be stored in the "Langu­ age" menu by a service technician. ► Touch the [Language] field in the "Settings" menu.  The "Language" window appears with all available languages. ► Select the desired language by pressing the corresponding field.  The selected language is active. BA SCV_EN V06 | 11.2015 71 www.schaerer.com Programming Contrast Display/ Display text Parameter description Setting range Notes Contrast In this menu, the display contrast can be set. 0 – 100 – Setting range Notes ► Touch the [Contrast] field in the "Settings" menu.  The "Contrast setting" window appears. ► Set the contrast by touching and . ► Confirm with .  The new settings are active. Calcium filter Display/ Display text Parameter description Calcium filter This parameter can be used to specify the use of Yes / No a calcium filter. ► Touch the [Calcium filter] field in the "Set­ tings" menu.  Each press of the field switches the set­ ting between "Yes" and "No". The use of a calcium filter extends the interval before the next descaling and protects the machine against calcium deposits. See also "Water quality" - "Connect filter". Water hardness Display/ Display text Parameter description Setting range Water hardness In this menu, the water hardness can be entered. 1 – 28 ► Press the [Water hardness] field in the "Set­ tings" menu.  The "Water hardness setting" window ap­ pears. Notes This setting uses German carbonate hardness °dKH. ► Determine the water hardness. See "Water quality" - "Determining water hardness". ► Press and to set. ► Confirm with .  The new settings are active. Warm-up rinsing Display/ Display text Parameter description Setting range Notes Warm-up rinsing This parameter can be used to switch the warm­ up rinsing feature on and off. active / inacti­ ve If warm-up rinsing is set to "active", the brewing unit is rinsed with hot water, and thereby warmed up, after the heating up phase. ► Touch the [Warm-up rinsing] field in the "Set­ tings" menu.  Each press of the field switches the set­ ting between "active" and "inactive". 72 BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Foamer rinsing Display/ Display text Parameter description Setting range Foamer rinsing system Automatic foamer head rinsing on machines active / inacti­ without Plug & Clean and after beverage dispen­ ve sing with milk components. ► Touch the [Foamer rinsing] field in the "Set­ tings" menu.  Foamer rinsing is activated and is carried out based on the settings in the "Rinse in­ terval" parameter. Notes The "Foamer rinsing" func­ tion is activated in the Cleaning menu in the ma­ chine data. The "Foamer rinsing" func­ tion appears in the Cleaning menu in the ma­ chine data when the "Plug & Clean" option is deacti­ vated. The settings in "Machine data" must be configured by the service technician. Rinse interval Display/ Display text Parameter description Setting range Rinse interval Starts a rinsing procedure for the milk system af­ 0 – 5 min ter a beverage is dispensed with milk and after the time set in this parameter expires. ► Touch the [Rinse interval] in the "Settings" menu.  The window for the "Rinse interval" set­ ting appears. ► Set a rinse interval of 0 – 5 min.  Milk system rinsing begins with a delay equal to the set time. Notes A setting of (0) causes the system to be rinsed imme­ diately after a milk bevera­ ge is dispensed. The "Plug&Clean" function is activated in the machine data. The standard setting is 2 min. Operating options ► Touch the [Operating options] field in the "Settings" menu.  The "Operating options" menu is displayed. The menu contains the following subitems: • • • • • BA SCV_EN V06 | 11.2015 Warm rinsing field Barista field 2nd level ON/OFF button ( Menu field button) 73 www.schaerer.com Programming Display/ Display text Parameter description Setting range Notes Warm rinsing field This parameter can be used to switch the warm active / inacti- For self-service mode, it is rinsing field on and off in the main window. ve recommended that this function be deactivated. ► Touch [Warm rinsing field]. Otherwise, the operator  Each press of the field switches the set­ could possibly trigger a ting between "active" and "inactive". warm rinse by mistake. See also "Operation" - "Main touch screen window" for a detailed description. Main window with warm rinsing field activated. Barista field This parameter can be used to switch the Barista active / inacti- For self-service mode, it is field on and off in the main window. ve recommended that this function be deactivated. ► Touch [Barista field]. The operator does not  Each press of the field switches the set­ have access to the functi­ ting between "active" and "inactive". on if it is used only once. See also "Operation" - "Main touch screen window" for a detailed description. Main window with Barista field acti­ vated. 2nd level With this parameter, the 2nd level in the main active / inacti­ window can be switched on and off. ve – ► Touch the [2nd level] field.  Each press of the field switches the set­ ting between "active" and "inactive". See also "Operation" - "Main touch screen window" for a detailed description. Main window with activated 2nd lev­ el. Main window with deactivated 2nd level. ON/OFF button The ability to switch the machine on and off can directly / via be controlled with this parameter. For direct swit­ PIN ching on and off, the machine can be switched on and off as usual. The "via PIN" function can be used to require a PIN entry in order to switch the machine on or off. For self-service mode, it is recommended that the function "via PIN" be deac­ tivated. The prevents the machine from being swit­ ched off by mistake. ► Touch the [ON/OFF button] field.  Each press of the field switches the set­ Input window PIN with the variant ting between "directly" and "via PIN". "via PIN" activated. The PIN from the "Cleaning" level will be requested. See "Programming" - "Menu, Access control PIN". 74 BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Display/ Display text Parameter description Menu field The behaviour of the hidden fields MENU and In­ immediate formation can be set using this parameter. With delayed the "immediate" setting, the hidden fields appear directly when the right-hand third of the touch screen is pressed. With the "delayed" setting, the hidden fields will only appear when they are tapped twice or pressed and held. Visible "hidden fields" on the right­ hand third of the touch screen. Setting range Notes – ► Touch the [Menu field].  Each press of the field switches the set­ ting between "immediate" and "delayed". See also "Operation" - "Main touch screen window" for a detailed description. Beverage cancel If this parameter is set to (YES), a beverage can YES / NO be cancelled during beverage dispensing. ► Touch the [Beverage cancel] field.  Each press of the field switches the set­ ting between "YES" and "NO". On machines with a pay­ ment system (option), the cancellation of beverage dispensing cannot be selected. See also "Dispensing options" - "Stopping and cancelling beverage dispensing. Display after cancelled beverage. Fault indication If the parameter is set to (symbol), the following normal symbol appears on the display instead of an er­ symbol ror message: ! . The standard setting is "normal". If an error message is active:  The Normal error message. ! symbol appears on the display. ► Touch the displayed symbol.  The actual error message/instruction (e.g. Left bean hopper empty) is shown. ► Follow the displayed instruction or resolve the displayed error. ► Acknowledge the error message / instruction with .  The machine is now ready for use again and performs the selected functions. See also "Troubleshooting". BA SCV_EN V06 | 11.2015 75 www.schaerer.com Programming Lighting Display/ Display text Parameter description Setting range Lighting This parameter can be used to select a colour for In this order: the illumination of the user panel. light blue, orange, royal ► Touch the [Lighting] field.  Each press of the field changes the light­ blue, yellow­ green, light ing colour. violet, turquoise, green, blue, violet, rose pink, orange­ yellow, pink, light green, light red, Off, running light, freeze Notes To select an individual co­ lour, allow the running light to run and touch the [Ligh­ ting] field again for the de­ sired colour. The current colour is selected. Expert settings The "Expert settings" menu contains different parameter settings based on the selected pay­ ment system (MDB or serial) in the "Machine data" menu. I Machine data settings are configured by the service technician. ► Touch the [Expert settings] field in the "Settings" menu.  The "Expert settings" menu is displayed. With an "MDB" payment system, the "Expert settings" menu contains the following subitems: • • • Connected devices Vending options Expert options With direct integration in a point of sale system via a serial RS232 port, the "Expert settings" menu contains the following subitems: • • • • • • • • Credit enquiry Price line Number On timeout Working timeout E protocol CRC check Baud rate The settings in the "Expert settings" menu are complex and are therefore described only briefly. Schaerer AG recommends consulting a Schaerer payment systems specialist to determine the required settings. I 76 BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Display/ Display text (MDB) Parameter description Setting range Connected devices Selection of possible means of payment based Card reader on the payment system connected. Coin unit Note reader EVA-DTS module Vending options Notes Selecting "Card reader" opens the "Vending opti­ ons" parameter. Selecting "Coin unit" opens the "Coin unit type" and "Coin unit menu" para­ meters. "Vending options" are used to define how a be­ verage can be purchased. Multi vend on The "Vending options" With oblig. to parameter appears when "Card reader" is selected buy Option 1: Multi vend on in "Connected devices", Price line see above. Offers the possibility of dispensing multiple bevThe "price line" 1 can be erages consecutively without the need to insert assigned as an example the card in the machine for each new beverage. for the top beverage level Option 2: With oblig. to buy and the "price line" 2 for the lower level. No change is returned until beverage dispensing has taken place. Option 3: Price line (Yes / No) Activates the "price line" (001 to 998) assigned to each beverage. Coin unit type Selects one of the two coin unit types. Option 1: Coin tester Coin tester – Coin changer Identifies the value of inserted coins without the coin return option. Option 2: Coin changer Identifies the value of inserted coins with the coin return option. Coin unit menu Offers token selection and the ability to disable Token coin channels. Disable coin – Option 1: Token [1]/[2] Assigns values via numerical input. Option 2: Disable coin Selection for disabling the coin channels (1 – 8). BA SCV_EN V06 | 11.2015 77 www.schaerer.com Programming Display/ Display text (MDB) Parameter description Expert options Configuration of accounting parameters based Numerical on the selected optional accessories and functi­ entry ons. [Max. credit]: Disables the coin unit once set credit li­ mit has been reached. Option: Coin devices and card readers [Max. return]: Limits the re­ turn amount. The following additional settings are displayed for selected card readers, coin testers or coin changers: [Display at unit]: For a card reader device with an inte­ grated display. • • • Setting range Notes Max. credit [99.99] Max. return [0.00] Display at unit [no] Option: Select text Click to scroll – Numerical entry [Timeout request]: Time li­ mit for payment. The following selection is available depending on the payment system selected: • • • • • [no display] text [Insert token] text [Please card] text [Insert money] text [Bank note] text ► Click to scroll to the required text. Option: General settings The following settings are independent of the Yes / No payment system selected. • • • • • • • • Timeout request [60] Auto reset [No] 2 price lines [Yes] Tap & Go [No] Disable LA [No] Disable EVA reset [No] EVA event send [No] MDB single mode [No] Schaerer AG recommends consulting a Schaerer payment systems specialist to determine the required settings. 78 [Auto reset]: Cancels pay­ ment if no confirmation oc­ curs after the "Timeout request". [2 price lines]: A separate price line for each bevera­ ge level. [Tap&Go]: No-touch pay­ ment system with money card. Beverage dispensing after card is held up to de­ vice one time. [Disable LA]: Sending of the LA protocol for EVADTS can be disabled. BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Display/ Display text (serial) Parameter description Credit enquiry Opens request in a credit pool or assigns"free Numerical credit". entry Option 1: [No] setting Setting range Yes / No Setting options with "E protocol": • • [external E protocol]: Di­ rect connection to point of sale system. [CRC check]: If the connected point of sale sy­ stem supports a "CRC check", the [Yes] setting can be used.  Free credit  Opens the settings for the "E protocol" • Notes [internal] (baud rate selection using the [+/-] buttons) [external] (baud rate selection using the [+/-] buttons) and the additional "CRC check" op­ tion. [CRC check] [no] Option 2: [Yes] setting  "Beverage credit" mode with request to pool mode is active. If "Pool mode" is active, two additional parame­ ters are available: • • on timeout [3] sec working timeout [20] sec See bottom of page for description Price line A separate "price line2 can be assigned to each Numerical beverage. entry ► Select the "Price line" parameter. – 01 – 998 ► Select the beverage to which a price line is to be assigned.  The numerical input window opens. ► Enter a "price line" between 1 and 998 and confirm with [OK]. Number The credit amount that must be charged when 1 / 2 the selected beverage is dispensed. – Option 1: Example for [1] (Single beverage)  The credit amount is charged once for beverage dispensing. Option 2: Example for [2] (Double beverage)  The credit amount is charged twice for beverage dispensing. On timeout Delay before "OFFLINE" appears when the Numerical connection is disrupted. entry 0 – 50 Working timeout Delay before "OFFLINE" appears after data Numerical exchange with the point of sale system stops. entry 0 – 50 BA SCV_EN V06 | 11.2015 The standard setting is range [3]. The "Credit enquiry" para­ meter is set to [Yes]. The standard setting is range [20]. The "Credit enquiry" para­ meter is set to [Yes]. 79 www.schaerer.com Programming Display/ Display text (serial) Parameter description Setting range Notes E protocol Option 1: internal internal / With the [external] setting, the additional setting for the "CRC check" is availa­ ble. The internal E protocol is used for connections external to an ISB. Option 2: external The external E protocol is used for direct con­ nections to a point of sale system. The point of sale system manufacturer must also comply with the Schaerer specifications for the E protocol. CRC check ► Activate the "CRC check" with the [Yes] set­ ting.  The point of sale system supports an evaluation. Yes / No The "E protocol" parame­ ter is set to [external]. ► Deactivate the "CRC check" with the [No] setting.  The point of sale system cannot evaluate the "CRC check". Baud rate The baud rate can be set to between 2400 and In di 38400 baud. The standard setting is 9600 baud. Intro Display/ Display text Parameter description Setting range Notes Intro This parameter can be used to start the machi­ ne's commissioning programme again. – – ► Touch the [Intro] field in the "Settings" menu.  The commissioning programme starts. See "Installation and commissioning" - "Commissioning programme". Eco Mode ► Touch the [Eco Mode] field in the "Settings" menu.  The "Eco Mode" menu is displayed. The menu contains the following subitems: • • • • • 80 Eco Mode Switching off Eco start time SB reduction HW boiler reduction BA SCV_EN V06 | 11.2015 Programming www.schaerer.com Display/ Display text Parameter description Setting range Eco Mode Reduced energy consumption during lighter use. inactive 10 min (standard setting) after the last beverage active was dispensed, the machine switches to the "Eco Mode". The control temperature is decreased. The heat-up time for the next beverage to be dispensed is ca. . 15 sec. Notes The standard setting is [in­ active]. Display backlighting is switched off in the "Eco Mode". Option 1: Inactive parameter The button rings for pro­ duct selection remain illu­ minated. This parameter should be disabled if the ma­ chine constantly needs to be ready for use for the following requirements: "Eco Mode" is not supported when a payment system (MDB) is used. • • • Dispensing coffee, milk, milk foam or hot wa­ ter with no wait time. The machine is working at full capacity throughout the entire day. Mainly beverages with milk are dispensed. Option 2: Active parameter The parameter should be enabled if the machine can also be used for the following reduced re­ quirements: • • If after a 10 min break in beverage dispens­ ing a wait time of ca. 15 sec does not present a problem. If coffee beverages without milk account for the main output at certain times of the day. Switching off The machine switches to Standby mode after a never, 30, 60, period of inactivity based on the switching off 90, 120, 150, 180 min time has expired. The standard setting is [never]. Eco start time Starts the "Eco Mode" after a period of inactivity 001 min – based on the set "Eco start time". 120 min The standard setting is [010]. ► Set the value, e.g. 10 min, by pressing and .  If no other beverage is dispensed after 10 min, the "Eco Mode" is activated. SB reduction Setting for modifying the reduction of the steam 000°C – boiler temperature (SB). 080°C ► Set the value, e.g. [007], by pressing . The standard setting is [007]. and ► Confirm by touching .  When the machine runs in Eco Mode, the boiler temperature is decreased from 96°C to 89°C. HW boiler reduction Setting for modifying the reduction of the hot wa­ 000°C – ter (HW) boiler temperature during "Eco Mode" 080°C operation. ► Set the value, e.g. [009], by pressing . The standard setting is [009]. and ► Confirm by touching .  When the machine runs in Eco Mode, the boiler temperature is decreased from 96°C to 87°C. BA SCV_EN V06 | 11.2015 81 www.schaerer.com Programming Milk Display/ Display text Parameter description Setting range Notes Milk This parameter can be used to activate/deacti­ vate a beverage block. YES / NO (YES) setting: A beverage block is activated when the optional sensor monitor detects that the milk level is too low. ► Touch the [Milk] field in the "Settings" menu. ► Select the [Beverage block] field.  Pressing the [Beverage block] field acti­ vates/deactivates beverage blocking.  The "Remaining beverages" parameter appears. Remaining beverages The "Milk/Empty messa­ ge" function was activated in the "Machine data" by the service technician. Entry for the number of beverages that can still 0 – 10 be dispensed after a milk "empty message". The "Milk" parameter is ac­ tivated with (YES). ► Touch the [Remaining beverages] field in the "Settings" menu.  The setting window appears. ► Enter a beverage number between 0 and 10. Setting the "MDB" (Option) A payment system with an MDB interface is set in the machine data by the service technician. If a payment system is activated, additional menu items appear in the "Settings" menu. These settings are configured by the service technician during commissioning. The term "MDB" (Multi Drop Bus) denotes the type of data interface between the payment sys­ tem and the coffee machine. "PIN entry" menu Display/ Display text Parameter description PIN entry Individual levels or functions can be protected by 0 – 9 a PIN (Personal Identification Number). For ac­ cess to a PIN-secured level, the corresponding PIN must be entered in the PIN entry window. ► Touch the field in the selection menu.  The "PIN entry" window appears. ► Enter the required 4-digit PIN. ► Confirm with .  If the entry is valid, the level or function is now unlocked. Setting range Notes The ability to switch the machine on and off can also be protected by a PIN. See "Programming" - "Settings" - "Operating options". After 3 attempts at ente­ ring a PIN, the entry window is temporarily loc­ ked (ca. 45 sec). See "Programming" - "Access control menu". 82 BA SCV_EN V06 | 11.2015 Programming www.schaerer.com "Access control" menu Display/ Display text Parameter description Setting range Notes Access control In the "Access control PIN" menu, 3 different le­ vels can be protected with a separate PIN (Per­ sonal Identification Number). The levels authorise access to various menu items. Levels: Ac­ counting, Setting, Cleaning. The ability to switch the machine on and off can also be protected by a PIN. ► Touch the field in the selection menu. "Accounting" level Selection menu with a protected "Accounting" le­ vel. The following menu options are not visible: access control PIN, accounting, manual remo­ val. "Settings" level Selection menu with a protected "Settings" level. The following menu options are not visible: ac­ cess control PIN, accounting, manual removal. "Cleaning" level. Selection menu with a protected "Cleaning" le­ vel. The following menu options are not visible: access control PIN, accounting, manual remo­ val, and cleaning. Defining / Deleting a PIN ► Select desired level.  The window "PIN entry" appears. See "Programming" - "Settings" - "Operating options". The levels are hierarchi­ cally structured. Access to the highest level automati­ cally also includes access to the other two lower le­ vels. 0–9 Defining a PIN: ► Enter desired 4-digit PIN. ► Confirm with .  The level is now protected by the entered PIN. Deleting a PIN: ► Touch the field.  The PIN is deleted. BA SCV_EN V06 | 11.2015 83 www.schaerer.com Programming "Accounting" menu Display/ Display text Parameter description Setting range Notes Accounting The counter status for each beverage is display­ ed in the "Accounting" menu. All program­ med bevera­ ges – – – ► Touch the field in the selection menu.  The "Accounting" menu appears. ► Press the [Counter] field.  The "Counter" menu appears, showing all beverages and their counts. "Counter" menu ► Select the desired beverage. To clear all counters: ► In the "Counter" menu, touch the field.  The "Clear all counters" window appears. ► Touch again to confirm.  All counters are cleared. To clear individual counters: ► In the "Counter" menu, touch the desired counter.  The prompt "Clear counter?" appears. ► Touch to confirm.  The selected counter is cleared. 84 BA SCV_EN V06 | 11.2015 Troubleshooting www.schaerer.com Troubleshooting Faults with display message The coffee machine is equipped with a diagnostics program. When outside intervention is nec­ essary, a corresponding display message appears. There are two different types of display messages. • Instructions • Error messages Pending instructions or error messages are indicated by: Option: Direct messages The instruction or error message is shown directly on the display. Option: Indication is via the warning symbol in the main window field. ► Touch the  The instruction or error message is displayed. Basic procedure for pending faults. ► Switch the coffee machine off and, after several seconds, on again. ► Repeat the procedure that triggered the fault.  In many cases the fault will then be eliminated. Error message is displayed again or persists. ► Search for the displayed fault text or fault code in the fault list shown below and proceed as instructed.  In many cases the fault can be eliminated. If the error message still persists: ► Contact your service partner and state the fault code or fault text. Some messages cause individual functions to be disabled. Disabled functions are recognisable by the fact that the beverage buttons are no longer illuminated. Error messages with an instruction are shown symbolically on the display with the affected ma­ chine element. Display message Cause What to do Refill beans The coffee beans are not sliding down in the hopper. ► Stir the coffee beans in the bean hopper us­ ing a large spoon. If the machine has two bean hoppers, the one ► Confirm the display message with that is empty flashes in the error message. The monitor sensor is faulty. . ► Contact your service partner. If the machine has two bean hoppers, the one that is empty flashes in the error message. Empty the grounds contai­ ner! The last emptying has not been confirmed. ► Pull out the grounds container again, wait for a short time and reinsert it.  A confirmation prompt appears on the display. ► Confirm the display prompt with [Yes]. BA SCV_EN V06 | 11.2015 85 www.schaerer.com Troubleshooting Display message Cause What to do Grounds container missing! The grounds container has not been correctly inserted. ► Check the grounds container for correct po­ sitioning. The monitor sensor is faulty. ► Contact your service partner. The grounds container contained coffee grounds when it was removed and was not re­ inserted within 5 sec. ► Pull out the grounds container again, wait for a short time and reinsert it.  A confirmation prompt appears on the display. Grounds container empty?! ► Confirm the display prompt with [Yes]. Insert the brewing unit Brewing unit error The brewing unit was not detected after the grounds container was inserted. ► Clean the brewing screen. The microswitch is faulty or dirty. ► Check the microswitch and clean or replace it. The brewing screen is clogged. ► Clean the brewing screen. See "Cleaning" - "Weekly cleaning". See "Cleaning" - "Weekly cleaning". Remove the brewing unit A flow error occurred in the cleaning pro­ gramme. Drain the drinking water tank Only with "Aquaflex": Fill the drinking water tank ► Clean the brewing unit. See "Cleaning" - "Weekly cleaning". ► Empty and remove the drinking water tank. Aquaflex is set to the mains water supply, but there is still water in the internal drinking water tank. ► Insert the front panel. The drinking water tank is empty or not insert­ ed. ► Fill and insert the drinking water tank. The monitor sensor is faulty. ► Contact your service partner. See "Cleaning" - "Daily cleaning". ► Insert the right front panel. See "Installation and commissioning" - "Switching between mains water supply and drinking water tank (option)" Empty the drip tray Without waste water outlet: ► Empty and clean the drip tray. Drip tray is full. 86 BA SCV_EN V06 | 11.2015 Troubleshooting www.schaerer.com Display message Cause What to do Open water supply The water supply is interrupted. ► Open the stopcock of the mains water sup­ ply. Customer care The annual service is due. (15,000 brewings) ► Notify your service partner that the "Cus­ tomer care kit 1/15,000 (without brewing unit)" maintenance must be performed. Service maintenance Service is due. (after 30,000 brewings or 2 years) ► Notify your service partner that the "Service kit 2 (with brewing unit)" maintenance must be performed. Service maintenance An inspection is due after 6 years. ► Contact your service partner to have the re­ quired inspection work performed. Change filter Message for machines with mains water supply or external drinking water tank. ► Replace the external calcium filter. Change filter Message for machines with internal drinking water tank. ► Replace the calcium filter in the drinking water tank. The grounds chute is mis­ sing! The grounds container has not been correctly inserted. ► Check that the grounds container is in the proper position. Only on machines with an under-counter grounds container! The monitor sensor is faulty. ► Contact your service partner. Only on machines with an under-counter grounds container! Manual inlet closed? The monitor sensor is faulty. Milk empty message (option) The milk level in the monitored milk container is too low. The monitor sensor is faulty. BA SCV_EN V06 | 11.2015 ► Contact your service partner. ► Clean the milk container and fill with fresh milk. ► Contact your service partner. 87 www.schaerer.com Troubleshooting Error messages with fault code Potential error messages, with a fault code, are shown as pictured in the figure on the left. Code Designation Cause and effect What to do 2 Brewer motor without current Current sensor does not indicate current, pulse generator does not indicate pulses. ► Contact your service partner. 3 Brewer motor pulse generator: no pulses Pulse generator not supplying pulses. Cur­ rent sensor indicates traction current. Faulty pulse generator. 4 Current error, brewer motor 3 Pulse generator: Pulses are present but the current sensor does not indicate a current. 5 Brewer motor limit switch: no signal The brewer limit switch is not reached, but current and pulses are OK or the limit switch does not open. 6 Brewer overcurrent The brewing screen is clogged. ► Clean the brewing screen. See "Cleaning" - "Weekly cleaning". 26 Right grinder blocked The grinding fineness setting is too fine. ► Set the grind level one level coarser. The fine dust contaminates the mill too quick- See "Service and maintenance" - "Finer setly. ting of grind level". 36 Left grinder blocked The grinder is blocked. ► Contact your service partner. The grind level setting is too fine. ► Set the grind level one level coarser. The fine dust contaminates the mill too quick- See "Service and maintenance" - "Finer setly. ting of grind level". The grinder is blocked. ► Contact your service partner. 87 Boiler sensor breakage Beverage dispensing is not possible. ► Contact your service partner. 88 Boiler temperature too high The water supply is interrupted. Option 1: With drinking water tank Dispensing of beverages is blocked. ► Check that the drinking water tank is filled and installed correctly. Option 2: With mains water supply ► Check whether the main water valve is open. The brewing unit is blocked. ► Clean the brewing unit. Dispensing of beverages is blocked. See "Cleaning" - "Weekly cleaning". The machine is overheated. ► Switch off the coffee machine and let it cool. Dispensing of beverages is blocked. ► Switch the coffee machine back on. ► If not rectified, contact your service part­ ner. 89 Boiler heating time er­ ror Fault while heating ► Switch the machine off and back on. 130 General current error Current consumption of power supply when switching on is too high. ► Contact your service partner. 149 Boiler heating time er­ ror Current consumption with 24 V/30 V power supply is too high. 157 Boiler heating time er­ ror The battery is almost empty. The PC board fails when the battery is fully empty. 88 BA SCV_EN V06 | 11.2015 Troubleshooting www.schaerer.com Code Designation Cause and effect What to do 161 Brew water fault The water supply is interrupted. Option 1: With drinking water tank Dispensing of beverages is blocked. ► Check that the drinking water tank is filled and installed correctly. Option 2: With mains water supply ► Check whether the main water valve is open. Option 3: Aquaflex ► Check whether the switch between the mains water supply and drinking water tank is correctly set. See "Installation and commissioning" "Switching between mains water supply and drinking water tank" The brewing unit is blocked. ► Clean the brewing unit. Dispensing of beverages is blocked. See "Cleaning" - "Weekly cleaning". The grind level setting is too fine. ► Set the grind level one level coarser. The fine dust contaminates the mill too quick- See "Service and maintenance" - "Finer setly. ting of grind level". The highest quality level can lead to a brew­ ing water error. ► Set the quality lower. ► Check the water supply. Water pressure is OK. Minimum flow not achieved. A mandatory cleaning routine follows. See "Programming" - "Settings" menu "Recipes and beverage buttons". 162 Flow meter error du­ ring cleaning • • • 163 Warm rinse water fault The water supply is interrupted. Option 1: With drinking water tank Dispensing of beverages is blocked. ► Check that the drinking water tank is filled and installed correctly. Option 2: With mains water supply ► Check whether the main water valve is open. The brewing unit is blocked. ► Clean the brewing unit. Dispensing of beverages is blocked. See "Cleaning" - "Weekly cleaning". Flow meter error du­ ring hot water dosing Minimum flow not achieved. ► Check the water supply. Flow meter error du­ ring choco dosing Minimum flow not achieved. 166 Flow meter error du­ ring steam boiler feed Minimum flow not achieved. 167 Flow meter error du­ ring descaling • • 170 Steamer sensor short circuit Infinite resistance at control input for sensor. ► Contact your service partner. 171 Steamer sensor bro­ ken/not correctly mounted Resistance at control input for sensor ap­ proaches zero. 164 165 BA SCV_EN V06 | 11.2015 ► Check and clean the brewing unit. ► Check the water supply. ► Check and clean the powder doser. ► Check the water supply. Minimum flow not achieved. ► For descaling, remove the screw from the drinking water tank neck (reinsert after During descaling, the screw in the drink­ descaling). ing water tank neck must be removed on machines with a mains water supply. ► Contact your service partner. 89 www.schaerer.com Troubleshooting Code Designation Cause and effect What to do 186 Steam boiler level The level in the steam boiler was not reached ► Switch the coffee machine off and back within 30 sec. on. ► Check the water supply. The steam feed valve is defective. ► If not rectified, contact your service part­ ner. 187 Boiler sensor broken Beverage dispensing is not possible. ► Contact your service partner. 188 Heating! Disconnect the machine from the power supply The steam wand or beverage outlet is ► Disconnect the machine from the power clogged. supply Dispensing of beverages is blocked. ► Contact your service partner. The machine is overheated. ► Switch off the coffee machine and let it cool. Dispensing of beverages is blocked. ► Switch the coffee machine back on. ► If not rectified, contact your service part­ ner. 189 Steam boiler heating time fault Error while heating. ► Switch the coffee machine off and back on. ► If not rectified, contact your service part­ ner. Faults without display message Fault description Cause and effect No hot water dispensing; Hot water outlet clogged. water in grounds contain­ Hot water dispensing valve defective. er. What to do ► Clean the hot water outlet. ► If not rectified, contact your service partner. Coffee dispensing not pos­ sible. No choco dispensing; wa­ ter in grounds container. Coffee dispensing not pos­ sible. Choco dosing screw blocked, only water is dis­ pensed. Mixing bowl is clogged. ► Do not use choco dispensing. Beverage outlet is clogged. ► Contact your service partner. Choco dispensing valve is faulty. Dosing screw is clogged. ► Clean the dosing screw. Mixing bowl is clogged. See "Cleaning" - "Powder container". ► Empty the powder. ► Turn the screw by hand until all powder has been removed. ► Rinse with water, if necessary. ► Let it dry fully. Coffee dispensing left/right is different. Beverage outlet is clogged. ► Clean the beverage outlet. No milk foam or milk dis­ pensing, even though there is milk in the milk container. Milk hose kinked or crushed. ► Lay the milk hose correctly. Milk nozzle is clogged. ► Clean the milk nozzle. Cooling unit (internal/external) is iced up. See "Cleaning". See "Cleaning". ► Defrost the cooling unit. See "Cleaning" - "Optional accessories" - "Defrosting the cooling unit". 90 BA SCV_EN V06 | 11.2015 Troubleshooting www.schaerer.com Fault description Cause and effect What to do Milk foam is not correct, temperature is too cold Wrong milk nozzle. ► Change the milk nozzle (green nozzle = cooled milk / white nozzle = uncooled milk). Beverage outlet is clogged. ► Clean the beverage outlet. See "Cleaning" or cleaning card. Internal/external cooling unit is not cooling. Cooling unit is not switched on. ► Switch on the cooling unit. Cooling unit is defective. ► If not rectified, contact your service partner. Pump runs constantly, wa­ ter in the grounds contain­ er. PC board is faulty. ► Switch the machine off and back on again. Choco/Topping container cannot be inserted. Position of the dosing screw is wrong BA SCV_EN V06 | 11.2015 Electrical problem between the pump and PC ► Disconnect the machine from the mains pow­ er supply and reconnect it. board. ► If not rectified, contact your service partner. ► Manually turn the dosing screw drive slightly clockwise. 91 www.schaerer.com Safety notes Safety notes Danger posed by cleaning products Use CAUTION! User at risk! Danger of poisoning from swallowing cleaning products. Always observe the following points: • • • • • • • • • • Store cleaning products away from children and unauthorised persons. Do not swallow the cleaning products. Never mix cleaning products with other chemicals or acids. Never pour cleaning products into the milk container. Never pour cleaning products into the drinking water tank (internal/external). Only use the cleaning and descaling products for their intended purpose (see label). Do not eat or drink while handling cleaning products. Ensure that the area is well ventilated when handling cleaning products. Wear safety gloves when handling cleaning products. Wash your hands thoroughly after handling cleaning products. Before using cleaning products, read the information on the package carefully. If it is not already on hand, the health and safety data sheet can be obtained from the sales partner (see cleaning product packaging). Storage Always observe the following points: • • • • • • • Store in a place that is inaccessible to children and unauthorised persons. Protect cleaning products from heat, light and moisture. Store in a separate location from acids. Only store in the original packaging. Store cleaning products for daily and weekly use separately. Do not store together with food and drink or other consumable items. Local regulations regarding the storage of chemicals (cleaning products) apply. Disposal If a cleaning product must be disposed of unused, dispose of the product and its container in accordance with local and legal regulations. Emergency information Obtain the phone number of the emergency information service (toxicological information cen­ tre) from the cleaning product manufacturer (see cleaning product label). If your country does not have this type of institution, please see the following table: Swiss Toxicological Information Centre International calls 92 +41 44 251 51 51 Calls from Switzerland 145 Internet www.toxi.ch BA SCV_EN V06 | 11.2015 Safety notes www.schaerer.com Hygiene rules Water CAUTION! User at risk! Improper handling of water can cause health problems. Always observe the following points: • The water must be uncontaminated. • Do not connect the machine to pure reverse osmosis water or other aggressive types of water. • The carbonate hardness must not exceed 5-6 °dKH(German carbonate hardness) or 8.9­ 10.7 °fKH(French carbonate hardness). • The total hardness must always be higher than the carbonate hardness. • The minimum carbonate hardness is 5 °dKHor 8.9 °fKH. • Maximum chlorine content of 100 mg per litre. • pH value between 6.5 and 7 (pH neutral). Machines with drinking water tank (internal & external): • Fill the drinking water tank with fresh water daily. • Rinse the drinking water tank thoroughly before filling. Coffee CAUTION! User at risk! Improper handling of coffee can cause health problems. Always observe the following points: • • • • • • • • Check the packaging for damage before opening. Do not add more beans than will be needed for one day. Close the bean hopper lid immediately after filling. Store coffee in a cool, dry, dark place. Store coffee separately from cleaning products. Use the oldest products first ("first in, first out" principle). Use before the expiry date. Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination. Milk CAUTION! User at risk! Improper handling of milk can cause health problems. Always observe the following points: • • • • • • • • • • • • • • • BA SCV_EN V06 | 11.2015 Do not use unpasteurised or raw milk. Only use pasteurised milk or milk heated at ultra-high temperatures. Only use homogenised milk. Use pre-cooled milk at a temperature between 3–5°C. When working with milk, wear protective gloves. Use milk directly from the original packaging. Never add additional milk. Always clean the container thoroughly before filling. Check the packaging for damage before opening. Do not add more milk than will be needed for one day. Close the milk container lid and cooling unit (internal/external) immediately after filling. Store milk in a cool, dry (max. 7°C) and dark place. Store milk separately from cleaning products. Use the oldest products first ("first in, first out" principle). Use before the expiry date. Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination. 93 www.schaerer.com Safety notes Automatic machine powder / Instant powder CAUTION! User at risk! Improper handling of automatic machine powder can cause health problems. Always observe the following points: • Check the packaging for damage before opening. • Do not fill the machine with more automatic machine powder than will be needed for one day. • Close the powder container lid immediately after filling. • Store the automatic machine powder in a cool, dry, dark place. • Store the automatic machine powder separately from cleaning products. • Use the oldest products first ("first in, first out" principle). • Use before the expiry date. • Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination. 94 BA SCV_EN V06 | 11.2015 Liability www.schaerer.com Liability Operator responsibilities The operator must ensure that the machine undergoes regular maintenance and that the safe­ ty devices are checked regularly by a Schaerer AG service partner, a representative thereof, or other authorised persons. Schaerer AG must be notified in writing of any defects within 30 days. For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil. Safety-relevant parts such as safety valves, safety thermostats, boilers etc. must not be re­ paired under any circumstances. They must be replaced. The following intervals apply: • Safety valves: every 24 months. • Boilers (steam boilers, flow heaters): every 72 months. These measures are performed by a Schaerer AG service technician or your service partner as part of the maintenance routine. When using additional products it is the responsibility of the operator to provide information on any properties which may trigger an allergic reaction. Warranty and liability No responsibility will be taken for warranty or liability claims in the event of personal injury or material damage as a result of one or more of the following causes: • Improper use of the device. • Improper mounting, commissioning, operation, cleaning and maintenance of the device and the associated optional devices. • Failure to observe maintenance intervals. • Operation of the unit with defective safety devices or safety and protective equipment that is not properly installed or is not functional. • Failure to observe the safety notes in the operating instructions pertaining to storage, in­ stallation, commissioning, operation and maintenance of the machine. • Operation of the device when it is not in a flawless condition. • Repairs that have not been carried out properly. • Use of spare parts that are not original Schaerer AG spare parts. • Use of cleaning products that are not recommended by Schaerer AG. • Catastrophic incidents due to foreign objects, accidents, vandalism or force majeure. • If the device is penetrated by any type of object or the housing is opened. The manufacturer assumes the warranty with respect to any liability claims only and exclusive­ ly if the specified maintenance and service intervals are adhered to and if original spare parts were used that were ordered from the manufacturer or another authorised supplier. The "General Terms and Conditions" of Schaerer AG apply. BA SCV_EN V06 | 11.2015 95