Transcript
NWIMS
Secure Online Backup
January 2010
Product Guide
Contents This product guide is designed to cover everything you need to know about NWIMS – Secure Online Backup and how it will benefit your organisation.
Introduction
2
Key Benefits
3
Features
4
Security & Backup
5-6
Stability & Availability
7
Technical Support
8
Maintenance & Updates
9
Price Guide
10
Next Steps
10
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NWIMS Secure Online Backup Secure, Managed Offsite Data Backup that has been designed with small to medium sized organization in mind. Our dedicated online hardware storage infrastructure coupled with powerfull leading enterprise class software creates a solution which will meet the backup requirements of all organizations regardless of size. Its simple, we offer an offsite backup solution which is easy to use, totally automated, totally secure yet affordable which will ensure your files, documents, pictures, email, MS Active Directory, MS Exchange, MS SQL, Oracle and MySQL data will always be available for recovery, regardless of disaster. Easy to use – only 5 mouse clicks are required, from start to finish, which will guide you though the installation of the software, to configurating your Individual routine. “Set and Forget” – Once you have installed our software, selected what needs to be securely backed up, all you need to do is relax in the knowledge your data will be backed up automatically every night with Continuious data protection. Total Security – Your data will be encrypted to the same levels currently being used our by National Banks prior to being transferred to our data centers to ensure that yoru data is secure. All data will be stored in our data centers in the same encrypted state ensuring nobody other than you have access.
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Key Benefits Some of the key benefits of using NWIMS Online Bckup in your organisation are...
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Easier - Backups are fully automated on a daily basis or with
a
frequency of
your choice.
You
can
automatically backup as many times a day as you like. This means you never have to get involed with taking backups home, switching tapes etc.
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Safer - You will receive an e-mail notification with a comprehensive report detailing new, changed and deleted file information after every backup. This form of reporting puts you in total control of your backup process and offers you peace of mind knowing that your data is safe.
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More Privacy - All backups are encrypted on your computer or server and your data can only be read with your own password. Even NWIMS cannot read your data.
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Ease - Simple, intuitive and straight forward interface dispensing with the need for training.
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Easy Restore - restoring your files is incredibly simple. This can be done straight from the software which we provide at your convenience.
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Cheaper - Making conventional backups takes time and effort. As where a making a secure online backup is a fully automated process, which enables you to focus on your work, without forgetting to change a daily tape, misplacing it on the bus on the way to work or damaging the media
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Features CDP Advanced continuous data protection technology captures every version of the data file that has been saved to your hard disk. With CDP, even if your hard disk crashes completely after you have worked for a full day without invoking backup manually yourself. The saved copy of your working files will still be intact on the backup server. It provides a highly dependable means of real-time, continuous data protection for servers, desktops and laptops, effortlessly and transparently, without any human intervention. Compreshensive Email Reports NWIMS Secure Online Backup pro-actively informs you of the status of the backup job, including a log of all data backed up. This greatly reduces the time required to verify daily backups. Minimal effort NWIMS Backup Software automatically performs all necessary housekeeping tasks such as removing obsolete data files, checking data integrity and automatically updating the software for a seemless working backup.
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Security Security at our data centers is treated with high priority. Data is transferred in a compressed and encrypted state via a SSL (a secure connection) to our data centers and every online backup account owner can limit access to their accounts from particular IPaddresses. Access An encryption key (think of it like a key for a lock) which the startup wizard helps you create is only known by you and will never be sent via the internet (Its important to keep it safe). The content of your backup is unreadable by anybody (even NWIMS) except you. All we are able to do with your files is back them up. They can not be read by anybody else except you Connection To establish the secure online internet connection NWIMS – SOB uses a SSL connection (Secure Socket Layer). This protocol is similar to the one that banks use for online banking. Despite the fact your data is transmitted via the internet it is impossible for people to intercept and read the content. Software • Point-to-point Secure Communication between your computer and NWIMS • Supports HTTP/HTTPS Proxy and Socks v4/v5 Firewall • Your data is 128-bit encrypted and stored • Choice of different encryption methods, e.g. TwoFish, Triple DES, Advanced Encryption Standard (AES)
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Data Center Your data is stored on highly secured servers located in Sheffield. These online storage infrastructures can only be accessed by Security vetted NWIMS Staff.
CCTV, motion detection, key fob access and a 24/7 guard presence ensure high levels of physical security.
The access key fob system ensures high levels of entry security.
The APC UPS Systems are fully monitored and configured in an N+1 resilliant architecture.
Each Server Rack has combination locks as standard, allowing individual privacy and security.
Other features of the centres include • • • •
Bandit Proof Glass Onsite Security – Including weekends Required Photo ID Cards Required Driving Licence ID Card or Passport
Our servers are located behind • • •
3 security checkpoints, 6 security key fob and combination locked doors Combination locked racks
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Stability & Availability NWIMS Online Secure Backup is managed on what is known as H.A.S Equipment. This is where multiple servers and or server components work together to provide high availability. The benefits of H.A.S equipment is that if a component fails in a server then the others components within that server will take over the task immediately. We provide this though RAID Hot Swap Disks, where your data is automaticly replicated onto secondary or even tertiary disks within that individual server, thus providing constant availability to your data while we can repair the affected disk in realtime. Each of our dedicated servers provides 1000 MBits of data transfer per second, this is over 100 times faster than the average home broadband connection.
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Technical Support On the occasion that a problem does arise, we endeavour to find an accurate and reliable solution as soon as possible with a minimum of inconvenience to your organisation. We will keep you updated on progress and let you know as soon as a resolution is in place. All backup technical support is completely free.
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Maintenance & Updates NWIMS – Online Secure Backup is constantly maintained and updated. Once updates have taken place we will inform you by email, or contact you by telephone. The great news is that all the maintenance and updates are free.
This means that you will always be using the very latest version of the backup software.
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Price Guide NWIMS – Secure Online Backup has many advantages when it comes to costs. There are no worries when it comes to purchasing new equipment, maintenance, updates and technical support as these are all included in your monthly charge. There is no initial expenses or any setup charges. Note: If your organisation is a registered charity or an educational establishment then please contact us for a price list.
Next Steps... If you have not already seen a demonstration of our backup software then you can visit our website (www.nwims.com) and create a free 30 day trial. If you have seen a demonstration of the software and you would like us to activate your account or if you would like more information on Secure Online Backup and how it will benefit your organisation then please contact us. Once you would like to proceed with your order (assuming you have not already got a demonstration or a free trial set up as you can just continue using this) your account will be activated immediately on informing us that you would like to use NWIMS Secure Online Backup in your organisation. You can contact us either by calling our friendly and helpful sales team on 01539 898115 or emailing us at
[email protected]
Our telephone opening hours are 9am – 5.30pm Monday to Friday. If you have lost your data and its vital you retrieve it out of hours support is still available. If you leave a message somebody will get back to you as soon as possible. Please note that for technical support outside office hours our support team are available in the form of E-mail.
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