Transcript
ACADEMY
SWANN
SECURITY CAMPUS LEARN
SEL
L
OW GR
SECURITY BASICS BEGINNER MODULE 1
SECURITY BASICS - BEGINNER MODULE 1
SECURITY BASICS BEGINNER MODULE 1
SWANN SECURITY CAMPUS
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SECURITY BASICS - BEGINNER MODULE 1
MODULE OUTLINE Swann at a Glance What is DIY Security? Why People Buy DIY Security Why Buy Security for Homes? Why Buy Security for Businesses? Think Like a Thief Think like a thief: Outside Think like a thief: Inside Beyond CCTV What is the Right System? What Needs to Be Considered? Types of Resolution: It Can Get Confusing Why Choose HD (720p & 1080p)? Why Choose a Wired System Over Wireless? Wi-Fi & Wire-Free: What’s the Difference? Wi-Fi & Wire-Free: Smart Series What is Infrared Night Vision? Motion Detection Remote Viewing Meet the Updated SwannView Link App DVRs vs NVRs DVRs vs NVRs – Cabling Bullet Cameras Dome Cameras Exploring Our Range What’s On the Box What Else Is On the Box? Questions You Can Ask Your Customer Top DIY Security Terms You Need to Know Course Exam
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4 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 28 29 30 31 32 34 35 38
Security Made Smarter
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SWANN AT A GLANCE • #1 in market share in the UK & globally* • Leaders in the category since 1987 • Free 24/7 tech support with multi-lingual operators • Free 12 month warranty with the ability to register & extend online • Advertising & merchandising support • Product development including smart home integration
* Source: IHS Research: World Market for DIY Video Surveillance Equipment, November 2014 & Amended November 2015
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WHAT IS DIY SECURITY? BEFORE DIY • Installation by security companies • Monitoring by security companies • Ongoing fees to security companies • People you don’t know (staff from security companies) can look into your home / business
DIY BENEFITS • Installation by user saves on labour costs • User is in control: product & infrastructure owned by user • Choice of a one off installation cost with no ongoing fees or subscribe to paid monitoring services • Private: only you or authorised users can see the video • Ease of use, convenience, customisation
DIY = Do It Yourself SWANN SECURITY CAMPUS
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SECURITY BASICS - BEGINNER MODULE 1
WHY PEOPLE BUY DIY SECURITY
PEOPLE PURCHASE DIY SECURITY BECAUSE IT’S
Easy
Do-it-yourself, easy to install & use
Convenience
See what’s happening 24/7 using the latest technology
DO-IT-YOURSELF
SECURE, WITH EASE
Affordable
Value for money solutions with no ongoing fees
Peace of Mind
Have peace of mind by seeing & protecting what matters most
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Deterrence
Prevent unwanted activity before it happens
Evidence
Have a video record in the event that something unwanted happens
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WHY BUY SECURITY FOR HOMES? • Protection – protect your valuables and loved ones
• Deterrence – prevent crime with visible security items
• Monitoring – watch over your loved ones, like kids or pets
• Peace of mind – feel comfortable to check in as you please
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Protection
Deterrence
Monitoring
Peace of mind
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WHY BUY SECURITY FOR BUSINESSES? • Protection – protect your investment & staff
• Deterrence – prevent theft from store rooms and warehouses
• Monitoring – watch over your staff and clientele
• Evidence – hand over tangible evidence to law enforcement
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Protect your staff
Deter theft from store rooms and warehouses
Look over a cash register
Provide evidence of break-ins
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THINK LIKE A THIEF “All I wanted is to be home alone, at someone else’s home” I just wanted to go in quietly and do my thing. I don’t want to be seen. I don’t want to be heard. I don’t want any attention. I don’t want to be recorded. I don’t want to be identified. I don’t want to leave any evidence.
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THINK LIKE A THIEF: OUTSIDE Q: What would discourage you from intruding into the house? A: Being seen & identified. As a thief, you don’t want any attention.
1)
Is there anyone around to see me?
2)
Are there cameras anywhere?
3)
Any lights on inside the house?
4)
Any window open to jump in?
5)
Is there a lot of mail accumulated?
6)
Is the outside of the house well lit?
7)
Is the grass very high?
8)
Are there tools to help me break in?
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THINK LIKE A THIEF: OUTSIDE Q: What would discourage you from intruding into the house? A: Being seen & identified. As a thief, you don’t want any attention.
Cameras
“I’ll be seen & recorded. I could be identified”
View remotely from your phone Set up motion sensor recording See during the night Hand evidence to police
Bullet cams are conspicuous & dissuade intruders
Video Doorbells
Bullet cams are conspicuous & dissuade intruders
“They’ll see me before I attack”
See visitor before opening door Make it ring with motion detection
Sensors & Alarms
“This will draw attention to me. I’ll be seen”
Combine Motion Sensors + Sirens & Doorbell Scare off unintended visitors at 3 am
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Window sensors can be paired with Siren and also send notifications to smartphones Video doorbell lets you screen visitors
This cam can be within reach. Dome cams are harder to vandalise due to its shape
Infrared sensors can be paired with Siren & Doorbell and also send notifications to smartphones
A loud Siren will draw attention and scare off intruders
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THINK LIKE A THIEF: INSIDE Q: What would discourage you from intruding into the house? A: Being seen & identified. As a thief, you don’t want any attention.
Cameras “I’ll be seen & recorded. I could be identified” View remotely from your phone Set up motion sensor recording See during the night Hand evidence to police Infrared Sensors “This thing will detect me even in the dark” Monitors temperature Alerts phone of motion Can make doorbell ring Smart Plugs “Maybe there’s someone inside” Schedule appliances to go on/off Turn appliances on/off remotely from phone
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Add door sensors & pair with siren and set up phone alerts
Add sensors to windows & pair them to a siren and set up phone alerts Monitor home temperature and detect change
Schedule lamps to go on to simulate presence Schedule stereo to go off to simulate presence while you’re away Camera aimed at door. Motion detection & phone alerts
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BEYOND CCTV Swann is not only CCTV…
Swann's Security Systems Provide Peace of Mind
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WHAT IS THE RIGHT SYSTEM?
Handyperson Skills? Are you comfortable with basic handyman tasks?
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Renting or Temporary Installation Do you own your home or do you rent an apartment?
Wireless/Wired Analysis Do you want to view your home from anywhere on your phone?
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ision
SECURITY BASICS - BEGINNER MODULE 1
WHAT NEEDS TO BE CONSIDERED? or Weather Resistant
Colour
Indoor Use
Colour
or CCD High Res
B&W
or Day
or CMOS Med Res
Resolution
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BW
or
Wireless
Night Vision
CC High
or Wired
Wires
Audio
No Audio
Sound
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TYPES OF RESOLUTION: IT CAN GET CONFUSING Resolutions (1080p, 3MP, 4K) are inconsistently named after different image attributes: • Width • Height • Total number of pixels (rounded to Megapixels)
HOW RESOLUTIONS WERE NAMED WIDTH
4K
= 960 pixels wide x 480 pixels high. Older res but 960H Swann still sells a few 960H items.
HIGH DEFINITION STARTS FROM THIS POINT ON:
3840 x 2160
HEIGHT
720p | 1MP = 1280 wide by 720 high. [High Definition]
HEIGHT
1080p | 2MP = 1920 wide by 1080 high. [Full High Definition]. Blu-Ray quality
PIXELS
3MP = 2048 x 1536 = 3,145,728 pixels. Rounded to 3MP [Super HD]. 52% more pixels than 1080p (Full HD)
4MP
2548 x 1440
3MP
2048 x 1536
1080P 1920 x 1080
720P
PIXELS
1280 x 720
960H 960 x 480
WIDTH
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MP = 2560 x 1440 = 3,686,400 pixels. Rounded to 4MP. 4 [Super HD] as well 81% more pixels than 1080p (Full HD) & 4 x > 720p K | 8MP = rounding of the 3840 width. Height is 2160 4 [Ultra HD | UHD] 4x more pixels than 1080p (Full HD). Available in 2017
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WHY CHOOSE HD (720P & 1080P)? To enjoy the sort of image quality you are used to seeing on your flat screen TV with 1080p HD resolution on live & recorded video See license plates, facial detail, wider angles, sharper image quality & more
Why go Super HD (3MP and higher)? If 720p and 1080p are already HD, why would I want Super HD (3MP, 4MP)?
Answer in one word: zo
o
g
m in
Faces
Licence Plates
Clothing Colours
The higher the resolution, the more you can zoom in into identifiable details with the DVR / NVR menu system While 720p is HD and 1080p is Full HD, in the case of 3MP & 4MP, both are called Super HD, while 4K is Ultra HD
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WHY CHOOSE A WIRED SYSTEM OVER WIRELESS?
Wired Security Kit
1. Better if you own your home 2. Permanent solution, must run cables from cameras to DVR/NVR. Installation can be more labour-intense 3. More reliable recording and viewing due to physical connection between cameras and recorder 4. Better suited to multiple streams & therefore large premises
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Wireless Solution
1. Good solution for apartments or temporary install 2. Easier to install in hard-to-reach or detached locations, such as a shed 3. Only power cable, as image transmission is wireless 4. Limitation to 4 cameras or less 5. Distance limitation due to wireless signal 6. Some record to SD card like a digital camera 7. Easy to set up in less than 30 minutes
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WI-FI & WIRE-FREE: WHAT’S THE DIFFERENCE? Wi-Fi
Wire-Free (or Cable-Free)
Wireless data transmission
Wireless data transmission (also Wi-Fi)
Wired power (needs to be plugged into power source)
Battery powered (requires no cables)
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WI-FI & WIRE-FREE: SMART SERIES Wi-Fi Outdoor Cam OPTIONAL WIRELESS DATA TRANSMISSION
REQUIRES POWER CABLE
PTZ CONNECTION
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WHAT IS INFRARED NIGHT VISION? Many wired CCTV cameras now have night vision with an infrared sensor that turns on in low light, allowing you to see in the dark in B&W up to 20-40m (depending on the camera and local conditions).
DAY
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NIGHT
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MOTION DETECTION Motion detection saves time & allows you to be in control that enables you to skip over video that has motionless areas to get to the surveillance video you want to review. This would help you get you through your video footage in a flash
DID YOU KNOW? By selecting “Motion detection” on your DVR you can save Hard Drive space
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REMOTE VIEWING Lets you connect to your security system at the push of a button anytime you like on your mobile phone, tablet or computer with the free remote viewing Swann app. Check the pack or online to see which app is applicable to each product. The most widely used apps at Swann are SwannView Link, SwannOne and SwannnOne Link You can stream live and playback videos on your handheld devices.
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MEET THE UPDATED SWANNVIEW LINK APP • Easy set-up simply search for your DVR or NVR on your local network • Improved playback functionality • New more intuitive User Interface • Configure many features on your DVR or NVR from the app • New multi-channel viewing with up to 16 cameras on screen at the same time • New playback timeline feature • Now capture video from your camera live view to your phone to play back later • Save single and multi-still images to your phone’s picture library • Control PTZ (pan, tilt, zoom) cameras easily remotely via your Smartphone
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DVRS VS NVRS Key differences: DVR vs NVR
DVR
NVR
Use less common coaxial cable
vs
Use Ethernet cables, which are easier to find
Max coaxial cable length: 200m
vs
Max Ethernet cable length: 100m
Coaxial cable: fatter, use BNC connectors (larger, harder to thread, take longer to install)
vs
Cameras are analogue & images processed by DVR
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easier to run and install Power over Ethernet (PoE): power from NVR. No need
Each camera needs power source (via splitter): messier, uses more power
Ethernet cable is slimmer, smaller RJ59 connectors,
vs vs
for power splitters or wall sockets for cams Cameras are digital and processed in cameras, hence the higher camera price
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DVRS VS NVRS Key differences: DVR vs NVR
DVR Coaxial
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NVR Ethernet
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DVRS VS NVRS – CABLING DVR
NVR
COAXIAL CABLES:
ADVANTAGES
ETHERNET CABLES:
ADVANTAGES
Thicker & harder to install
Suits people with existing coax infrastructure
Thinner & readily available
Less connections, thinner cables, easier to run & install
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Cheaper cameras
Cameras powered over Ethernet (PoE)
Max length: 200m
More modern homes/business already have Ethernet wall sockets
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BULLET CAMERAS
Bullet cameras More conspicuous. Works as a deterrent as it is more visible Can be mounted to ceiling and wall Weather resistant, usually IP66 rating Infrared LEDs for night vision Sturdy built, usually polycarbonate or metal
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DOME CAMERAS
Dome cameras Dome cameras are much harder to tamper with or vandalise than bullet cameras Can be mounted to ceiling and wall Weather resistant, usually IP66 rating Infrared LEDs for night vision Sturdy built, usually polycarbonate or metal
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EXPLORING OUR RANGE Swann ranges a few security systems. To help your customer decide on the most suitable security solution for them, you can compare different features on product boxes: • • • •
The number of cameras The quality of recording What’s in the box How much can you record
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• Info on weather proof • Info on night vision • And much more!
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WHAT’S ON THE BOX How to interpret the feature icons
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4 channels means that up to 4 cameras can be installed. A kit can be sold with less cameras than its capacity (as in 4 channels DVR, 2 cameras kit), so that optional cameras can be added. We have 8 & 16 channel security systems.
HD (High Definition) Live View & recording
Special feature such as Time Lapse playback
80 Days of recording, may vary depending on hard drive size, resolutions & amount of cameras (based on activity from all cameras 15% of the time)
Day/Night vision, Cameras can see in the dark
You can mount the cameras outside.
A reminder that Installation is easy
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WHAT ELSE IS ON THE BOX? All installation accessories included to get you started! • • • • • • • • •
DVR4-1600™ with 500GB Hard Drive PRO-T835™ 720p Cameras x 2 BNC Cables 60ft / 18m x 2 Ethernet Cable HDMI Cable Power Adapter & Splitter Mouse Mounting Screws & Plugs Quick Start Guide
What’s in the box
• Theft Deterrent Sticker
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WHAT ELSE IS ON THE BOX? Specifications table can help the more technically minded consumers with a lot of info See info about: Screen resolution, Outputs whether it’s VGA or HDMI or if the system is compatible with Windows or Mac
Use the box to get the right information on the spot for your customer is your best bet!
Remember: the box is your bestie!
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QUESTIONS YOU CAN ASK YOUR CUSTOMER 1) What do you need security for? Surveillance/Capture evidence – recommend NVR (3MP or 4MP), especially because you can zoom in into finer identifiable details Observation (like watching pets) – recommend 720p as entry level with option to upgrade to a NVR system Upgrade Security – recommend 720p for seamless install using existing cables. Option to upgrade to a NVR system (new cables required) 2) Do you have a preference for wired or wireless CCTV? Wireless - Digital wireless or 1080p WiFi – Advise, Wireless security restricts you to FOUR channel security systems only Wired - Find out how many cameras they need. Think of places thieves would use to gain access to property. 3) How many cameras do you think you’ll need? More than four – choice of 8 channel systems Less than four – choice of 4 channel systems 4) Does your place have network wall sockets? YES – Recommend NVR, that uses Ethernet cables. 5) Do you already have a CCTV system or infrastructure? YES – If it is a DVR system the customer will already have the coaxial cabling infrastructure in place and may be looking to upgrade to a higher resolution such as upgrading from 960H to HD (720p or 1080p) or even to Super HD (4MP). In this case NVRs are not suited as NVRs use Ethernet cables and your client would have to replace all the existing DVR coaxial cabling infrastructure. NO – Then you’re open to recommend DVR or NVR according to their budget. 6) Do you have a budget in mind? YES – Offer an entry level system in DVR & NVR range NO – Offer a higher end security in DVR & NVR range
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TOP DIY SECURITY TERMS YOU NEED TO KNOW AHD
Short for Analog High Definition, AHD, is a type of video surveillance technology that has the benefits of High Definition without the higher price tag of digital HD.
App
App is short for Software Application. The SwannView Link app allows endusers to view live video from their DVR (if compatible) on their 3G-enabled Smartphone or tablet.
AV Channel
The channel on your TV that is usually used to watch DVDs & game consoles.
BNC
BNC is a bayonet style connector for coaxial cable that is commonly used in the security industry.
CCD
CCD stands for ‘Charge Coupled Device’, which is used as a type of image sensor. CCD sensors are high quality sensors that are commonly used in portable camcorders & similar video equipment.
CCTV
Closed Circuit Television. A television system used for private purposes & not for public or general broadcast.
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CIF
Common Intermediate Format, a recording resolution originally designed for video conferencing. It is one quarter (1/4) the size of a standard definition TV picture (352x240 NTSC, 352x288 PAL). CIF offers the most recording time but may not provide the level of detail required.
CMOS
Digital Wireless
Image Sensor
DIY Security
Infrared (IR)
Modern technology that uses a point-topoint encrypted signal to produce superior video & sound for wireless surveillance. Do-It-Yourself security. The components including hardware & software can easily be installed without the help of professional installers. Digital Video Recorder. This is a device that records video signal digitally. Normally this is on a large hard drive in the machine.
Infrared Night Vision allows cameras to ‘see in the dark’. It is the method of using IR LEDs (Infrared Light Emitting Diodes) as illumination for a camera with a sensor that can ‘see’ infrared light. Infrared light provides the illumination needed to capture clear images in total darkness or low-light conditions.
HDD
Infrared Cut Filter
CMOS stands for ‘Complimentary Metal Oxide Semiconductor’. CMOS image sensors are medium quality sensors that are commonly used in digital cameras & many low-powered image devices such as USB webcams.
DVR
Co-Axial Cable
Hard Disk Drive. Capacity is usually measured in GigaBytes (GB) or TeraBytes (TB).
This refers to cable that has a central conductor, surrounded by a shield sharing the same axis. The shield can be made from a variety of materials including, braided copper, or lapped foil. There are various standards for specific types of co-axial cable. The cable used for normal CCTV installations is called RG59.
D1
D1 is a full size standard definition TV picture (704x480 NTSC, 704x576 PAL). It is the highest recording resolution on some DVRs. D1 is 4 CIF frames arranged in a square, & therefore takes approximately 4 times the recording space of a CIF picture but offers better picture quality.
The light sensitive chip inside a security camera that can read levels of light & transform them into an image.
HDMI
Short for High Definition Multimedia Interface, compact audio/video interface for transmitting uncompressed digital data. Commonly used in plasma & LCD HDTVs.
High Definition
A term used to classify the image quality of TVs, DVD players, security systems and more, and measured in pixels. Greater picture quality with more pixels giving better detail that can be viewed. Video that is better quality than a standard definition picture ie 720p and above is usually considered high definition.
Is a filter applied to security cameras designed to reflect or block mid-infrared wavelengths while passing visible light. They are also used to block IR due to the high sensitivity of many camera sensors to near-infrared light.
IP Camera
An Internet Protocol camera that can be viewed over a network and the internet.
IP Rating
A system used by manufacturers to describe the ability of their product to resist the effects of dust and water. For example, IP67 = 6 (protected from dust) and 7 (protected from the effects of immersion in water to depth between 15cm and 1m).
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TOP DIY SECURITY TERMS YOU NEED TO KNOW LCD Monitor A monitor that uses liquid-crystal display technology. Many laptop & notebook computers use LCD displays because of their low power requirements.
LUX Unit of light measurement. 0.1 Lux (Full Moon) - 100,000 Lux (Direct Sunlight). The lower the number, the higher the sensitivity.
Megapixel (MP) Is one million pixels, and is used to express the number of image sensor elements of digital cameras or the number of display elements of digital displays.
NTSC NTSC is the television standard used primarily in North America. NTSC defines a standard television picture as 704x480 pixels at approximately 30 frames per second.
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NVR
Network Video Recorder. A device that utilizes digital IP video surveillance streams initially processed at the camera then streamed to the NVRs for storage or remote viewing. NVRs can be wired or wireless. Some hybrid NVRs retain some of the features of a DVR with the network IP connection solely from the NVR, not within the camera.
PAL
PAL is the television standard used primarily in the UK, EU & Australia. PAL defines a standard television picture as 704x576 pixels at approximately 25 frames per second.
Pan & Tilt
A motorized camera mounting that will move a camera both horizontally & vertically via electronic signals from a remote controller or Smartphone with software app.
Pixel
Used in digital imaging, is the smallest controllable element of a picture represented on the screen.
Power Over Ethernet (PoE)
Describes a cabling system, often used by security NVRs, which pass electrical power and video data on a single Ethernet cable.
PTZ Camera
Pan Tilt Zoom Camera is an automated camera with the ability to move and zoom remotely. Position a PTZ in a set place and Pan (move left and right 360 degrees), Tilt (move up and down 90 degrees) and Zoom (zoom in and out) using the controller provided or remotely using a software app. A Pan, Tilt, Zoom camera is a camera that you can control the directional and zoom controls remotely. Using a compatible Swann DVR, you can view a full 360 degrees around your camera, tilt up to 90 degrees vertically as well as zoom in on objects you want a better look at.
RCA AV Connector
A plug and socket for a two-wire (signal and ground) coaxial cable that is widely used to connect analog audio & video.
Resolution
Refers to the sharpness & clarity of an image.
SDI Serial Digital Interface. A type of DVR capable of capturing, recording and transmitting multiple streams of high definition surveillance video.
Television Lines (TVL) This is a measure of the resolution of a video device. Higher number is higher resolution. 700 TVL or greater is considered high resolution.
TVI TVI is a type of analog HD video surveillance that competes alongside other similar technologies such as AHD and CVI. It produces the quality of high definition video without the price tag of digital HD.
VGA A video output port on a DVR (eg 4200 Series) which connects to a compatible computer monitor or high definition television. It supports significantly higher resolutions than the standard composite video outputs.
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TOP DIY SECURITY TERMS YOU NEED TO KNOW IP Rating
A system used by manufacturers to describe the ability of their product to resist the effects of dust and water. For example, IP67 = 6 (protected from dust) and 7 (protected from the effects of immersion in water to depth between 15cm and 1m).
LCD Monitor
A monitor that uses liquid-crystal display technology. Many laptop & notebook computers use LCD displays because of their low power requirements.
NVR
Power Over Ethernet (PoE)
SDI
Network Video Recorder. A device that utilizes digital IP video surveillance streams initially processed at the camera then streamed to the NVRs for storage or remote viewing. NVRs can be wired or wireless. Some hybrid NVRs retain some of the features of a DVR with the network IP connection solely from the NVR, not within the camera.
Describes a cabling system, often used by security NVRs, which pass electrical power and video data on a single Ethernet cable.
Serial Digital Interface. A type of DVR capable of capturing, recording and transmitting multiple streams of high definition surveillance video.
PAL
Unit of light measurement. 0.1 Lux (Full Moon) - 100,000 Lux (Direct Sunlight). The lower the number, the higher the sensitivity.
PAL is the television standard used primarily in the UK, EU & Australia. PAL defines a standard television picture as 704x576 pixels at approximately 25 frames per second.
Megapixel (MP)
Pan & Tilt
LUX
Is one million pixels, and is used to express the number of image sensor elements of digital cameras or the number of display elements of digital displays.
NTSC
NTSC is the television standard used primarily in North America. NTSC defines a standard television picture as 704x480 pixels at approximately 30 frames per second.
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A motorized camera mounting that will move a camera both horizontally & vertically via electronic signals from a remote controller or Smartphone with software app.
Pixel Used in digital imaging, is the smallest controllable element of a picture represented on the screen.
PTZ Camera Pan Tilt Zoom Camera is an automated camera with the ability to move and zoom remotely. Position a PTZ in a set place and Pan (move left and right 360 degrees), Tilt (move up and down 90 degrees) and Zoom (zoom in and out) using the controller provided or remotely using a software app. A Pan, Tilt, Zoom camera is a camera that you can control the directional and zoom controls remotely. Using a compatible Swann DVR, you can view a full 360 degrees around your camera, tilt up to 90 degrees vertically as well as zoom in on objects you want a better look at.
RCA AV Connector A plug and socket for a two-wire (signal and ground) coaxial cable that is widely used to connect analog audio & video.
Resolution Refers to the sharpness & clarity of an image.
Television Lines (TVL) This is a measure of the resolution of a video device. Higher number is higher resolution. 700 TVL or greater is considered high resolution.
TVI TVI is a type of analog HD video surveillance that competes alongside other similar technologies such as AHD and CVI. It produces the quality of high definition video without the price tag of digital HD.
VGA A video output port on a DVR (eg 4200 Series) which connects to a compatible computer monitor or high definition television. It supports significantly higher resolutions than the standard composite video outputs.
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COURSE EXAM BEST OF LUCK
Now log on to answer the short course exam. The format is multiple choice and if you have been paying attention, you will have the necessary knowledge to pass. Good luck! Your exam results will be made known to you within a few minutes of completion.
Exam Link Go to the exam link (noted in the module)
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Exam Takes about 2 minutes
Get Results Your result will be forwarded to you & the examiner within minutes
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