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Shopping Centre Communications Personal security at shopping centres. ascom Shops and shop assistants are today — unfortunately more than ever before — exposed to a number of security risks in their daily work. Robberies, assaults and arson have become more common and shoplifting occurs every day. Unpleasant situations vary from being just uncomfortable to direct threats. This trend makes many working situations unsafe and reveals the obvious need for reliable security. will clearly show which shop the alarm comes from and what type of alarm it is. This enables the guard to judge the situation in advance and take fast, appropriate action. In this way, the time from reaction to action is minimised. Security system Ascom Wireless Solutions has developed a specific security system for shops in shopping centres and malls. This system is based on the idea of patrolling guards. The personal security system consists of a cordless alarm transmitter with a simple push-button function and a pager with signal or display. One or more alarm transmitters are placed in the shops and the guards are equipped with pagers. Immediate action The function is simple. When a dangerous or threatening situation occurs — you just push the alarm button; one long push for a soft alarm and two short pushes for an emergency alarm. A signal will immediately be sent to the guard’s pager and the display Shopping Centres Security staff on the move can always be reached by the wireless system from Ascom. Two levels of alarm enable guards to take different action depending on the seriousness of the incident. Soft alarms and emergency alarms are presented with different text messages and beep characters in the guard’s pager. This also makes the shop staff more confident in using the alarm button. They can push the button not only in emergency situations, but also when they feel that an uncomfortable situation has the potential to develop into a direct threat. department store. The system can easily be supplemented and extended in the same measure as the shop expands. Discretion The alarm transmitter is discreet and efficient. The security for the staff with this type of alarm means that immediate help can be called for without giving rise to any obvious attention caused by sirens, confusion or unnecessary curiosity from the people in the vicinity. An alarm signal is transmitted silently over radio waves directly to the guard’s pocket where the pager emits a sound signal and shows a display text. The alarm transmitter is so small that it easily fits in the pocket and can be fixed in place (i.e. by the cashier), or staff can carry them. This enables staff to be on the move and still feel secure. Dynamic system All you need to ensure a reliable security system is one or more alarm transmitters. The number of transmitters depends on the size of the shop. The instant alarm is just as efficient for a small shop as it is for a large Fire alarm To further strengthen security and efficiency, fire alarms and other technical alarms in the shopping centre can be connected to the security system to ensure rapid action. For instance, this means that if a fire starts, security guards can immediately receive notification of the fire location. The guards can then take appropriate action according to the actual situation to avoid unnecessary and expensive evacuations of the shopping centre. With the Ascom Shopping Centre solution you will solve the right problem at the right time. Ascom Wireless Solutions has almost 50 years of experience from radio-based telecommunication and internal customised solutions for maximum personal security and efficiency. 3|4 Ascom Wireless Solutions Remote Service Ascom 9d, CTS 900 Cordless Telephony Technical Alarms Personal Security Messaging Building Automation teleCOURIER Messaging Intranet / Internet teleCARE M Nurse Call PBX / PSTN Fire Alarms telePROTECT Personal Security M0264701 Rev A Mar 2003 Ascom Tateco AB Common System Platform Ascom Tateco AB Wireless Solutions P.O. Box 8783 SE-402 76 GÖTEBORG T +46 31 55 93 00 F +46 31 55 20 31 www.ascom.com/ws ascom Specifications are subject to change without notice. Messaging