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Service Manual

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November 2018
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METROLOGIC INSTRUMENTS, INC. MS2020 Stratos™ Series SERVICE MANUAL i ©2004 Metrologic Instruments, Inc. All rights reserved Stratos Service Manual This page has been intentionally left blank. ©2004 Metrologic Instruments, Inc. All rights reserved ii Stratos Service Manual COPYRIGHT INFORMATION Copyright © 2004 by Metrologic Instruments, Inc. All rights reserved. No part of this publication may be reproduced, in any form or by any means for any commercial purposes. iii ©2004 Metrologic Instruments, Inc. All rights reserved Stratos Service Manual This page has been intentionally left blank. iv ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TABLE OF CONTENTS COPYRIGHT INFORMATION ............................................................................................................ III PRELIMINARY INFORMATION........................................................................................................... 1 INFORMATION & SAFETY................................................................................................................... 1 EUROPEAN STANDARD ...................................................................................................................... 2 GENERAL PRECAUTIONS ................................................................................................................... 3 Product ESD Information ..................................................................................................................... 3 Laser Safety Information....................................................................................................................... 3 Laser Classes ........................................................................................................................................ 3 GENERAL PRECAUTIONS ........................................................................................................................... 5 INTRODUCTION....................................................................................................................................... 7 MANUAL SCOPE ........................................................................................................................................ 7 MANUAL SYMBOL KEY............................................................................................................................. 7 STRATOS SCANNER HISTORY PROFILE ..................................................................................................... 8 THEORY & OPERATION........................................................................................................................ 9 SCANNER OPERATION ............................................................................................................................... 9 SCANNER OPERATION BLOCK DIAGRAM ................................................................................................ 10 Scanner Component Description ........................................................................................................ 10 SIGNAL PROCESSOR BLOCK DIAGRAM ................................................................................................... 11 SCALE ELECTRONICS FLOW CHART........................................................................................................ 12 POWER DISTRIBUTION FLOW .................................................................................................................. 13 SCAN ZONE ............................................................................................................................................. 14 TROUBLESHOOTING ........................................................................................................................... 17 INDICATOR DESCRIPTIONS ............................................................................................................. 17 Audible ................................................................................................................................................ 17 Visual .................................................................................................................................................. 18 Failure Modes..................................................................................................................................... 19 Diagnostic Indicator Display.............................................................................................................. 20 Diagnostic Error Code Chart ............................................................................................................. 20 TROUBLESHOOTING CHART .................................................................................................................... 23 All Interfaces....................................................................................................................................... 23 RS232 Only ......................................................................................................................................... 25 Aux Port Operation With Any Interface.............................................................................................. 26 RS232 DEMONSTRATION PROGRAM ....................................................................................................... 27 v ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES ........................................................................ 29 OPENING & ACCESSING SCANNER MODULES ........................................................................................ 29 Platter Removal .................................................................................................................................. 29 Removal from Counter ........................................................................................................................ 29 Vertical Hood Cover Removal ............................................................................................................ 30 Stratos Hood Board Assembly View ................................................................................................... 31 OPENING & ACCESSING INTO STRATOS BOTTOM BUCKET .................................................................... 32 WINDOW & GLASS: REMOVAL & REPLACEMENT .................................................................................. 34 Vertical Scan Window Replacement:.................................................................................................. 34 Horizontal Scan Window Replacement (Sapphire Window ONLY!) .................................................. 35 Horizontal Scan Window Replacement (Diamonex Window ONLY!) ................................................ 35 MOTHERBOARD: REMOVAL AND INSTALLATION ................................................................................... 36 OPTIONAL IBM DAUGHTER BOARD: REMOVAL & INSTALL .................................................................. 37 VERTICAL SCAN MODULE – REMOVAL PROCEDURE.......................................................................... 38 HORIZONTAL SCAN MODULE - REMOVAL .............................................................................................. 39 VERTICAL/HORIZONTAL SCAN MODULE – INSTALLATION .................................................................... 40 PCB SPECIFICATIONS.......................................................................................................................... 41 MOTHERBOARD (MAIN BOARD) ............................................................................................................. 41 Motherboard (Main board) Layout Top Side...................................................................................... 42 Motherboard (Main board) Layout Bottom Side ................................................................................ 43 I.R. CHANNEL/SENSOR BOARD ............................................................................................................... 45 Stratos IR Board Layout ..................................................................................................................... 46 LED DISPLAY/BUTTON BOARD .............................................................................................................. 47 Stratos LED/Button Board Layout...................................................................................................... 49 POWER CONNECTOR BOARD ................................................................................................................... 50 Stratos Power Connector Board Layout............................................................................................. 51 COMMUNICATIONS / INTERFACE BOARD ................................................................................................ 52 Stratos Communication Board............................................................................................................ 53 FAILURE DISPLAY / INDICATOR BOARD ................................................................................................. 54 Stratos Display Board Layout............................................................................................................. 55 HORIZONTAL CONNECTOR BOARD ......................................................................................................... 56 Horizontal Engine Connector Board Layout ...................................................................................... 57 SCALE BUTTON / INTERFACE BOARD LAYOUT ....................................................................................... 58 STRATOS IBM INTERFACE ADAPTER BOARD LAYOUT .......................................................................... 59 STRATOS PREAMPLIFIER LAYOUT ........................................................................................................... 60 STRATOS VERTICAL ENGINE BOARD LAYOUT ........................................................................................ 61 STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP................................................... 63 RS232 Configuration .......................................................................................................................... 64 Full Speed USB Configuration ........................................................................................................... 65 Low Speed USB Configuration ........................................................................................................... 66 IBM 46xx Configuration ..................................................................................................................... 67 OCIA Configuration............................................................................................................................ 68 Secondary Scanner Installation .......................................................................................................... 69 Integrated Scale on Single Cable Scanner.......................................................................................... 70 EAS Deactivation Set-Up.................................................................................................................... 71 SERVICING DIAGRAMS, PARTS & PINOUTS................................................................................. 73 Scanner Pinout Connections............................................................................................................... 73 Pin out Charts Continued…................................................................................................................ 74 Cable Connector Configurations ........................................................................................................ 75 CAUTION AND SERIAL NUMBER LABELS ................................................................................................ 76 MS2020 SERIES DESIGN SPECIFICATIONS .............................................................................................. 77 vi ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS & GENERAL SERVICING INFORMATION ................................................. 79 Base Models ........................................................................................................................................ 79 Model Number Designation Graph..................................................................................................... 79 Stratos Replacement Parts Available.................................................................................................. 80 Replacement / Spare Parts Listing...................................................................................................... 82 IMPORTANT SITE INSTALLATION INFORMATION .................................................................................... 83 SCANNER TERMS & GLOSSARY .............................................................................................................. 85 METROLOGIC SERVICE LOCATIONS ........................................................................................................ 88 PATENTS............................................................................................................................................... 89 INDEX .................................................................................................................................................... 90 NOTES: .................................................................................................................................................... 92 vii ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual This page has been intentionally left blank. viii ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PRELIMINARY INFORMATION INFORMATION & SAFETY NOTICE This equipment has been tested and found to comply with limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Any unauthorized changes or modifications to this equipment could void the users authority to operate this device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation. NOTICE This Class A digital apparatus complies with Canadian ICES-003. Remarque Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner. Never attempt to look at the laser beam, even if the scanner appears to be nonfunctional. Never open the scanner in an attempt to look into the device. Doing so could result in hazardous laser light exposure. The use of optical instruments with the laser equipment will increase eye hazard. Atención La modificación de los procedimientos, o la utilización de controles o ajustes distintos de los especificados aquí, pueden provocar una luz de láser peligrosa. Bajo ninguna circunstancia el usuario deberá realizar el mantenimiento del láser del escáner. Ni intentar mirar al haz del láser incluso cuando este no esté operativo. Tampoco deberá abrir el escáner para examinar el aparato. El hacerlo puede conllevar una exposición peligrosa a la luz de láser. El uso de instrumentos ópticos con el equipo láser puede incrementar el riesgo para la vista. 1 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PRELIMINARY INFORMATION ATTENTION L'emploi de commandes, réglages ou procédés autres que ceux décrits ici peut entraîner de graves irradiations. Le client ne doit en aucun cas essayer d'entretenir lui-même le scanner ou le laser. Ne regardez jamais directement le rayon laser, même si vous croyez que le scanner est inactif. N'ouvrez jamais le scanner pour regarder dans l'appareil. Ce faisant, vous vous exposez à une rayonnement laser qú êst hazardous. L'emploi d'appareils optiques avec cet équipement laser augmente le risque d'endommagement de la vision. ACHTUNG Die Verwendung anderer als der hier beschriebenen Steuerungen, Einstellungen oder Verfahren kann eine gefährliche Laserstrahlung hervorrufen. Der Kunde sollte unter keinen Umständen versuchen, den Laser-Scanner selbst zu warten. Sehen Sie niemals in den Laserstrahl, selbst wenn Sie glauben, daß der Scanner nicht aktiv ist. Öffnen Sie niemals den Scanner, um in das Gerät hineinzusehen. Wenn Sie dies tun, können Sie sich einer gefährlichen Laserstrahlung aussetzen. Der Einsatz optischer Geräte mit dieser Laserausrüstung erhöht das Risiko einer Sehschädigung. ATTENZIONE L’utilizzo di sistemi di controllo, di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale può provocare delle esposizioni a raggi laser rischiose. Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser. Non guardate mai il raggio laser, anche se credete che lo scanner non sia attivo. Non aprite mai lo scanner per guardare dentro l’apparecchio. Facendolo potete esporVi ad una esposizione laser rischiosa. L’uso di apparecchi ottici, equipaggiati con raggi laser, aumenta il rischio di danni alla vista. EUROPEAN STANDARD Warning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Funkstöreigenschaften nach EN 55022:1998 Warnung! Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem fall kann vom Betrieber verlangt werden, angemessene Maßnahmen durchführen. STANDARD EUROPEO Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. Attention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférences radio. Dans ce cas l’utiliseteur peut être amené à predre les mesures adéquates. 2 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PRELIMINARY INFORMATION GENERAL PRECAUTIONS ** ESD PREVENTION STEPS MUST BE USED DURING ANY MODIFICATIONS AND/OR REPAIRS TO THIS UNIT! ** Product ESD Information This product contains ESD sensitive components, or ‘Electrostatic Discharge’ sensitive electronic parts. The Electrostatic discharge is defined as the transfer of charge between bodies at different electrical potentials. Electrostatic discharge has the ability to modify the electrical characteristics of a semiconductor device, possibly degrading or even destroying it. Electrostatic discharge also may upset the normal operation of an electronic system, causing equipment malfunction or failure. Laser Safety Information Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Under no circumstances should the customer attempt to service the scanner. Never attempt to look at the laser beam, even if the scanner appears to be nonfunctional. Doing so could result in hazardous radiation exposure. The MS7100 Unit is rated as a CLASS IIA laser product, as defined by The U.S. Federal Laser Product Performance Standard (FLPPS): Title 21 of the Code of Federal Regulations; Part 1000; [Parts 1040.10 and 1040.11]. Laser Classes CLASS I, II, and IIA lasers are defined as: • CLASS I: cannot emit laser radiation at known hazard levels (typically continuous (CW): 0.4microwatts at visible wavelengths). Users of a Class I laser products are generally exempt from radiation hazard controls during operation and maintenance (but not necessarily during service). • CLASS II: low power visible lasers, which emit above Class I levels but emitting a radiant power not above 1mW. The concept is that the human aversion reaction to bright light will protect a person. • CLASS IIA is a special designation that is based upon a 1000 second exposure and applies only to lasers that are "not intended for viewing" such as a supermarket laser scanner. These laser are emitting light in the visible wavelengths (0.4 to 0.7 mm) with power not above 1mW. 3 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual This page has been intentionally left blank. 4 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PRELIMINARY INFORMATION GENERAL PRECAUTIONS The following are some general precautions to remember when handling your MS2020 Series scanner. DO NOT TURN the unit upside down with the platter in place. DO NOT PRESS on the window in the replacement platter or the vertical window frame. LIFT the platter straight up to remove. No hardware or tools are required To remove or replace the platter. REST your thumbs against the vertical window frame when lifting the unit with the provided handles. 5 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual This page has been intentionally left blank. 6 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual INTRODUCTION MANUAL SCOPE This guide provides a way to perform service repairs. It contains an overview of the scanner with detailed information about troubleshooting, functionality, and scanner performance. MANUAL SYMBOL KEY Caution! Important Additional Information. Manufacturer’s Note 7 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual INTRODUCTION STRATOS SCANNER HISTORY PROFILE MS2020 Stratos Prototype February 1996 • ?? MS2020 Stratos Revision ‘A’ August 1996 • Signal Processor 35505B; Computer 35505B and 37505C mixed. MS2020 Stratos Revision ‘B’ November 1996 • Same PCB’s as ‘A’ VLD Focus/Cluster bracket/Optics Bench made stronger separate computer PCB’s for Keyboard Wedge and RS232. • 232 driver not added to Keyboard Wedge PCB. (BASEBOARD 35505C). MS6720 Revision ‘C’ February 1997 • Signal Processor 35509B, with add on Motor Control PCB, Motor speed is 2500-2700 RPM. • Computer 35505C without Motor Control PCB, Motor speed is 3000 RPM. • Head Cable not changeable in field. MS6720 Revision ‘D’ December 1997 • Signal Processor – 35509C. • Computer PCB 35505D & Motor Control circuit incorporated into computer. • Added 49970 VCC Cable to protect from ESD. • Head cable is interchangeable between all communication protocols. MS6720 Revision ‘E’ August 2000 • SONY VLD upgraded to Samsung VLD. MS6720 Revision ‘F’ December 2001 • Signal Processor 37-37582 is now a new one sided design. • 353505L board incorporated a Hollow Effects Switch on board. • 353505L board is grounded through securing the board rather than with ground wire. • VLD to Laser-Welded with a flex cable. • VLD bracket has been replaced by plastic. • October 2002 • Black anodizing no longer done. • Self-tapping screws used instead of PEM nuts. 8 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual THEORY & OPERATION SCANNER OPERATION Startup When the scanner first receives power the white LED will flash, the blue LED will turn on and the scanner will beep once (the white LED will remain on for the duration of the beep). The scanner is now ready to scan. Power-Up Test Mode When a Stratos scanner is first powered up, it cycles through a number of self-tests before starting normal operation. If there are any initial failures during this sequence of tests the scanner will beep or razz to indicate the error and an error code will appear in the diagnostic indicator display. The following are examples of the types of tests performed at power-up. 1. 2. 3. 4. 5. 6. Memory tests Hardware setup tests Motor tests Laser tests Configuration tests Interface tests These tests are also performed on a periodic basis with the operator alerted to any failures. Programming Mode All MS2020 series scanners have been configured at the factory with a set of default communication protocols. Since many host systems have unique formats and protocol requirements, Metrologic provides a wide range of configurable features that may be selected with the use of the MetroSelect® Configuration Guide (MLPN 00-02407) or MetroSet. For a complete list of the factory default settings, refer to the Default Settings section of the MS2020 Stratos™ Series Installation and User’s Guide. 9 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual THEORY & OPERATION SCANNER OPERATION BLOCK DIAGRAM Basic Operation Theory of Standard Bar Code Scanner Scanner Component Description Photodiode (Detector): • • Receives the optical signal reflected off the bar code Converts into electrical signal (current) of about 100 nanoamps Pre-Amplifier: • • • Converts the electrical current to a voltage signal Voltage signal is amplified by a factor of 1000 Ambient light noise is filtered out. Resultant signal is routed to the mother board to primary signal processing circuitry Signal Processor: • Converts analog waveform into a digital signal that can be used by the microprocessor Decoder: • Decoding algorithm decodes digital signals into ASCII characters 10 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual THEORY & OPERATION SIGNAL PROCESSOR BLOCK DIAGRAM 4.0V 3.0V 1st Derivative Signal 2.0V 1.0V 0V 0s 20us 40us V(first_derivative) 60us 80us Time 0.5 0.4 0.3 0.2 Voltage 0.1 2nd Derivative Signal 0 -0.1 -0.2 -0.3 -0.4 0.00603 0.00605 11 ©2004 Metrologic Instruments, Inc. All rights reserved 0.00607 0.00609 0.00611 0.00613 0.00615 0.00617 Time MS2020 Stratos Service Manual THEORY & OPERATION SCALE ELECTRONICS FLOW CHART 12 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual THEORY & OPERATION POWER DISTRIBUTION FLOW Optional Scale/ Interface Board Power Converter Module J1 +12VDC / +5VDC / GROUND OUT Horizontal Engine J6 J1 J2 Power Connector J4 Board Display Board Horizontal Engine J2 Connector Board J5 J5 J1 Communicatio n Board J4 J4 J5 Motherboard (Main Board) Vertical Engine J11 Coverts +5VDC to –12VDC J6 J8 J9 J2 J10 LED Board Red J1 +5VDC J1 IR Sensor Board IR Sensor Board Orange +12VDC Brown –12VDC Power distribution flow 13 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual THEORY & OPERATION SCAN ZONE Checker Side (13 mil) Horizontal left/right (13 mil) 14 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual THEORY & OPERATION Scan Zone Continued Horizontal Direct (13 mil) Vertical Direct (13 mil) 15 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual THEORY & OPERATION Scan Zone Continued Top-down (13 mil) IR activation area perpendicular to package flow 16 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING INDICATOR DESCRIPTIONS Audible When the MS2020 is in operation, it can provide audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, 6 alternate tones and no tone) plus three volume settings. To change the tone or volume, refer to the Changing the Beeper Tone & Volume section of the Users manual. One Beep When the scanner first receives power the white LED will flash, the blue LED will turn on and the scanner will beep once (the white LED will remain on for the duration of the beep). The scanner is now ready to scan. When the scanner successfully reads a bar code, the white LED will flash and the scanner beeps once (if programmed to do so). If the scanner does not beep once and the white light does not flash, then the bar code has not been successfully read. Razzberry Tone This is a failure indicator. Refer to failure modes page 19 of this manual. Three Beeps - during operation When placing the scanner in program mode, the white LED will flash while the scanner simultaneously beeps three times. The white and blue LEDs will continue to flash until the unit exits program mode. Upon exiting program mode, the scanner will beep three times and the white LED will stop flashing. When configured, 3 beeps can also indicate a communications timeout during normal scanning mode. When using one-code-programming, the scanner will beep three times (the current selected tone), followed by a short pause, a high tone and a low tone. This tells the user that the single configuration bar code has successfully configured the scanner. Three Beeps - on power up This is a failure indicator. Refer to failure modes page 19 of this manual. 17 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING INDICATOR DESCRIPTIONS Visual There is an array of LEDs (white and/or blue) located on the top of the hood of the MS202x. When the scanner is on, the flashing or constant illumination of the LEDs indicates the status of the current scan and the scanner. SCANNER LEDS No White or Blue LED The LEDs will not be illuminated if the scanner is not receiving power from the host or transformer. They are also not illuminated when all lasers are turned off for any reason. Steady Blue When all lasers are active, the blue LED is illuminated. The blue LED will remain illuminated until all lasers are deactivated. Steady Blue and Single White Flash When the scanner successfully reads a bar code, the white LED will flash and the scanner will beep once. If the white LED does not flash or the scanner does not beep once, then the bar code has not been successfully read. Steady White and Blue After a successful scan, the scanner transmits the data to the host device. Some communication modes require that the host inform the scanner when data is ready to be received. If the host is not ready to accept the information, the scanner’s white LED will remain on until the data can be transmitted. Flashing Blue then Flashing White This indicates the scanner is in program mode. A razzberry tone indicates that an invalid bar code has been scanned in this mode. or If the unit is in sleep mode, each LED will flash once every 15 seconds. Steady White, Blue Off This indicates the scanner may be waiting for communication from the host. 18 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING INDICATOR DESCRIPTIONS Failure Modes Flashing Blue and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure. The scanner will try up to 3 times to correct the failure condition. If the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an error indication will be shown on the Diagnostic Indicator Display. This error stays on the display until corrected. If the remaining subsystem is still operational, scanning will continue using the operational components! Flashing Blue and White and Two Razzberry Tones This indicates that the scanner has experienced a laser subsystem failure. The scanner will try up to 3 times to correct the failure condition. If the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an error indication will be shown on the Diagnostic Indicator Display. This error stays on the display until corrected. If the remaining subsystem is still operational, scanning will continue using the still operational components! Continuous Razzberry Tone with both LEDs off If, upon power up, the scanner emits a continuous razzberry tone, then the scanner has an electronic failure. Return the unit for repair at an authorized service center. Three Beeps - on power up If the scanner beeps 3 times on power up then, the nonvolatile memory that holds the scanner configuration has failed. Return the unit for repair at an authorized service center. 19 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING INDICATOR DESCRIPTIONS Diagnostic Indicator Display This error display consists of a pair of seven-segment numerical displays for relating numerical error codes to the operator. It is located under the platter near the bottom right corner of the output window. The following is a list of possible error codes and their meanings. Some errors will require immediate scanner maintenance. Error display Diagnostic Error Code Chart Error Code Description 01 Reserved 02 RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty. Return the unit for repair at an authorized service center. 03 PROGRAM ERROR – The scanner’s software program is failing. Return the unit for repair. 04 INTERFACE ERROR – After power up and any application exit (e.g. MetroSet, etc.), the scanner checks the interface hardware with that chosen in configuration. If they do not agree, an interface error exists. Correct this problem by getting the proper hardware interface OR programming Stratos configuration for the proper interface hardware attached. 05 CONFIGURATION ERROR – The non-volatile configuration memory did not agree with the data last saved. Default configuration data is then used and the scanner continues operating. This error is also accompanied by 3 beeps. This error will remain during operation as a reminder that this power cycle is scanning against a defaultgenerated configuration. 20 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING INDICATOR DESCRIPTIONS Diagnostic Indicator Display Error Code Description 11 SWITCH ERROR – The switch used for volume selection or sleep mode is detected in error (always closed). The condition is self-correcting if possible. If the error persists, return the unit for repair at an authorized service center. The scanning operation can continue with this error active. 12 Reserved 13 SCALE ERROR – Single Cable Scanner/Scales Only. The scanner does not communicate with the scale. Make sure there is nothing plugged into the ‘Scale RS232 to Host’ port. If there is disconnect the cable, it may be causing the communication error. If there is still no communication between the scanner and scale return the unit to authorized service center for repair. 21 LASER #1 (vertical) ERROR – The laser in the vertical scanning subsystem denotes a failure. The scanner will try three times to correct the laser operation. If the laser error persists, the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators. If the horizontal scanning subsystem is still healthy, it will remain active and scanning can CONTINUE using the remaining good subsystem! The unit, however, should be scheduled for repair at an authorized service center when convenient. 22 LASER #2 (right horizontal) ERROR – The right laser in the horizontal scanning subsystem denotes a failure. The scanner will try three times to correct the laser operation. If the laser error persists, and the left horizontal laser (#3) is also in error, the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators. If the left (Laser #3) horizontal scanning subsystem is still healthy, the horizontal scanning subsystem remains active and scanning can CONTINUE using the remaining good components! The unit, however, should be scheduled for repair at an authorized service center when convenient. 21 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING INDICATOR DESCRIPTIONS Diagnostic Indicator Display Error Code Description 23 LASER #3 (left horizontal) ERROR – The left laser in the horizontal scanning subsystem denotes a failure. The scanner will try three times to correct the laser operation. If the laser error persists, and the right horizontal laser (#2) is also in error, the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators. If the right (Laser #2) horizontal scanning subsystem is still healthy, the horizontal scanning subsystem remains active and scanning can CONTINUE using the remaining good components! The unit, however, should be scheduled for repair at an authorized service center when convenient. 31 MOTOR #1 (vertical) ERROR – The motor in the vertical scanning subsystem denotes a failure. The scanner will try three times to correct the motor operation. If the motor error persists, the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators. If the horizontal scanning subsystem is still healthy, it will remain active and scanning can CONTINUE using the remaining good subsystem! The unit, however, should be scheduled for repair at an authorized service center when convenient. 32 MOTOR #2 (horizontal) ERROR – The motor in the horizontal scanning subsystem denotes a failure. The scanner will try three times to correct the laser operation. If the motor error persists, the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators. If the vertical scanning subsystem is still healthy, it will remain active and scanning can CONTINUE using the remaining good subsystem! The unit, however, should be scheduled for repair at an authorized service center when convenient. 22 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING TROUBLESHOOTING CHART Symptom All Interfaces Possible Cause(s) Solution No LEDs, beep or motor spin. No power is being supplied to the scanner. Check the transformer, outlet and the power strip. Make sure the power cable is plugged into the scanner. No LEDs, and no beep. No power is being supplied to the scanner. The host system cannot supply enough current to power the MS2020 series scanner. Use the power supply included with the scanner. During power up the unit beeps 3 times. A Non-volatile RAM failure. Contact a Metrologic service representative, if the unit will not hold the programmed configuration. During power up the unit razzes continuously. A RAM or ROM failure. Contact a Metrologic service representative, if the unit will not function. During power up the unit razzes once and the blue LED flashes. A VLD failure. Contact a Metrologic service representative. During power up the unit razzes twice and both LEDs flash. Scanner motor failure. Contact a Metrologic service representative. There are multiple scans upon presentation of code. The same symbol timeout is set too short. Adjust same symbol timeout for a longer time. The beeper is disabled. Enable the beeper. No volume is selected. Select a volume. No tone is selected. Select a tone. The unit powers up but does not beep. 23 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING Troubleshooting chart Continued… Symptom Possible Cause(s) Solution All Interfaces Continued… The unit is trying to scan a particular symbology that is not enabled. The unit powers up but does not scan and/or beep. The unit has been programmed for a character length lock or a minimum length and the bar code being scanned does not satisfy the programmed criteria. UPC/EAN and Code 128 are enabled by default. Verify that the type of bar code being read has been selected. Verify that the bar code that is being scanned falls into the criteria. Typical of Non-UPC/EAN codes. The scanner defaults to a minimum of 4 character bar code. The unit scans a bar code, but locks up after the first scan (the white LED stays on). The scanner is configured to support some form of host handshaking but is not receiving the signal. If the scanner is setup to support ACK/NAK, RTS/CTS, XON/XOFF or D/E, verify that the host cable and host are supporting the handshaking properly. The unit scans but the data transmitted to the host is incorrect. The scanner’s data format does not match the host system requirements. Verify that the scanner’s data format matches that required by the host. Make sure that the scanner is connected to the proper host port. Scanner beeps at some bar codes and NOT from others of the same bar code symbology. The print quality of the bar code is suspect. Check the character length lock. The aspect ratio of the bar code is out of tolerance. The type of printer and/or the printer settings could be the problem. Check the print mode or change the printer settings. For example change to econo mode or high speed. 24 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING Troubleshooting chart Continued… Symptom Possible Cause(s) Solution All Interfaces Continued… The unit is trying to scan a particular symbology that is not enabled. The unit powers up but does not scan and/or beep. The unit beeps at some bar codes but NOT for others of the same bar code symbology. The unit has been programmed for a character length lock or a minimum length and the bar code being scanned does not satisfy the programmed criteria. UPC/EAN and Code 128 are enabled by default. Verify that the type of bar code being read has been selected. Verify that the bar code that is being scanned falls into the criteria. Typical of Non-UPC/EAN codes. The scanner defaults to a minimum of 4 character bar code. The bar code may have been printed incorrectly. Check if it is a check digit, character or border problem. The scanner is not configured correctly for this type of bar code. Check if check digits are set properly. The minimum symbol length setting does not work with the bar code. Check if the correct minimum symbol length is set. RS232 Only The unit powers up OK and scans OK but does not communicate properly to the host. The com port at the host is not working or is not configured properly. The cable is not connected to the proper com port. Check to make sure that the baud rate and parity of the scanner and the communication port match and the program is looking for “RS232” data. The com port is not operating properly. 25 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING Troubleshooting chart Continued… Symptom Possible Cause(s) Solution RS232 Only Continued… The host is receiving data but the data does not look correct. The scanner and host may not be configured for the same interface. Check that the scanner and the host are configured for the same interface. Characters are being dropped. The intercharacter delay needs to be added to the transmitted output. Add some intercharacter delay to the transmitted output by using the MetroSelect Configuration Guide (MLPN 00-02407B). Aux Port Operation With Any Interface The secondary scanner is not functioning. Refer to the user’s guide provided with the secondary scanner. Cable (MLPN 54-54667) may not be connected to the proper port. The secondary scanner powers up but data is not relayed to the host. Ensure that the secondary scanner is connected to the MS2020 com port marked “Aux” port. * The MS2020 series must be programmed to enable the auxiliary port. The auxiliary com port may not be operating properly. The auxiliary input port’s data format must match the main output format of the secondary scanner. * Use MetroSet. For the auxiliary interface, choose “HoloTrak Decode” All remaining parameters will be automatically chosen. 26 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual TROUBLESHOOTING RS232 DEMONSTRATION PROGRAM If an RS232 scanner is not communicating with your IBM compatible PC, key in the following BASIC program to test that the communication port and scanner are working. This program is for demonstration purposes only. It is only intended to prove that cabling is correct, the com port is working, and the scanner is working. If the bar code data displays on the screen while using this program, it only demonstrates that the hardware interface and scanner are working. At this point, investigate whether the application software and the scanner configuration match. If the application does not support RS232 scanners, a software wedge program that will take RS232 data and place it into a keyboard buffer may be needed. This program tells the PC to ignore RTS-CTS, Data Set Ready (DSR) and Data Carrier Detect (DCD) signals. If the demonstration program works and yours still does not, jumper RTS to CTS and Data Terminal Reading (DTR) to DCD and DSR on the back of your PC. 10 20 30 35 40 50 60 70 100 110 32766 32767 CLS ON ERROR GOTO 100 OPEN “COM1:9600,S,7,1,CS0,DS0,CD0,LF” AS #1 PRINT “SCAN A FEW BAR CODES” LINE INPUT #1, BARCODE$ PRINT BARCODE$ K$ = INKEY$: IF K$ = CHR$(27) THEN GOTO 32766 GOTO 40 PRINT “ERROR NO.”; ERR; “ PRESS ANY KEY TO TERMINATE.” K$ = INKEY$: IF K$ = “” THEN GOTO 110 CLOSE: SYSTEM END 27 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual This page has been intentionally left blank. 28 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES OPENING & ACCESSING SCANNER MODULES Remove Platter Platter Removal 1. Remove Platter by gently grasping platter on the left & right sides, and carefully lifting straight up. 2. Refer to the picture and diagrams shown on this page. No Special tools are required to complete Removal from Counter 1. Raise lifting hooks as shown in picture and figures. 2. Press your thumbs against vertical window and place one or two fingers underneath each lifting hook. 3. Carefully lift unit directly up out of counter and take care not to pull/damage attached cables or connections. Lifting Hooks Refer to the picture and diagrams shown on this page. No Special tools are required to complete this step. 29 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES Vertical Hood Cover Removal 1. Using a Phillips #1 Screwdriver, remove all screws shown in pictures below. 2. Once all 8 screws shown are removed, grasp the rear base of cover and pull in a backward/up motion to remove cover. 3. Follow Stratos Hood Installation procedure. PC Board Vertical Hood Cover Refer to the picture and diagrams shown on this page. Screws to be removed. Screws to be removed. Forward View of Hood Unit **Underside view of Stratos Unit** 30 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES LED Display Board I.R. Sensors Speaker Motherboard Stratos Hood Board Assembly View 31 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES OPENING & ACCESSING INTO STRATOS BOTTOM BUCKET ** Vertical Hood must be removed prior to opening bottom bucket area. 1. Opening & Accessing Stratos Bottom Bucket 2. Locate and remove all screws shown in figures to the right. 3. Remove Stratos Scanner chassis from counter. (Refer to Removal Instructions on page 29 of this manual.) 4. Carefully turn Stratos Scanner unit upside-down and locate the 4 TORX Screws keeping the Horizontal Scanner Module in place. (Refer to Figure to the right.) Screws to be removed. 5. Using a size T-10 torx screwdriver, remove all 4 torx screws noted in previous step. 6. Carefully grip Horizontal Scanner Module with both hands, one hand on each side of the Module. 7. With a gentile pulling motion, module should easily lift out of Stratos chassis. 8. Place old Horizontal Scan Module aside and follow Vertical Scan Module – Installing procedure located on page 40 of this manual. Screws to be removed. Rear Cover Plate 32 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES Communications Board Power Connector Board Horizontal Connect Board Display Board Bottom view board layout Shown without Horizontal Engine Module Installed 33 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES WINDOW & GLASS: REMOVAL & REPLACEMENT Vertical Scan Window Replacement: 1. Pull forward on the top of the vertical window frame. 2. Tilt the Vertical Window Frame forward and up to clear the buttons and tabs. 3. Align and insert the tabs on the bottom on the replacement frame with the slots at the base of the window in scanner. Removing Window Frame. 4. Tilt the frame back into place, over the buttons, until you hear a ‘click’ indicating the window frame is secure. Tilt Window Frame forward and up. Align new Window Frame. Secure New Window Frame to Unit. 34 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES Horizontal Scan Window Replacement (Sapphire Window ONLY!) 1. Lift platter straight up to remove. 2. Position the replacement platter in the support channel and over the alignment guide. The MS2020 scale unit does not have a support channel or alignment guide. The platter simply sits over the scale arms. Horizontal Scan Window Replacement (Diamonex Window ONLY!) 1. Lift platter straight up to remove from Stratos Chassis. 2. Remove two philips head screws on window side of the platter, allowing the steel reinforcement bar to come free. (Shown in Figure to the right) STEEL REINFORCEMENT BAR 3. Carefully remove plastic Metrologic Logo ‘BREAK’ brace from platter by pulling straight out, away from the platter itself. (See Figure to the right) 4. Diamonex glass can now be removed by carefully push up on glass from underside of platter, along rear edge shown in Figure below. 5. Carefully install new glass in the reverse order as glass was removed. Ensure that when glass is installed, the ‘THIS SIDE UP’ message etched into glass is readable. (See Figure below & to the right) 35 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES MOTHERBOARD: REMOVAL AND INSTALLATION Motherboard Removal: Motherboard Installation: 1. Carefully place new motherboard over mounting screw sockets and keep aligned with motherboard screw holes. 1. Gain access to motherboard area. (Refer to Vertical Hood Removal Instructions located on page 29 of this manual.) 2. Insert pan head screws motherboard screw holes. 2. Disconnect all cables and plugs from motherboard, including wire braided grounding strap. Removing the grounding strap will remove on the pan head screws securing the board to the chassis. Remove the remaining two pan head screws and set aside. through 3. Insert pan head screw through wire grounding strap, then through the motherboard hole and secure in mounting screw socket. 4. Attach all connectors to the motherboard according to the cabling chart 3. Carefully remove motherboard and place in protective storage such as an ESD safe bag or ESD safe protect foam. Table 1 – MOTHERBOARD CONNECTIONS Motherboard Connection J1 J4 J5 J6 J2 J8 J9 J10 J11 J12 J13 Remote Board Connection SPEAKER J5 – POWER CONN PCB J4 – INTERFACE CONN PCB J2 – VERTICAL ENGINE INTERFACE DAUGHTER BOARD (OPTIONAL) J1 – IR CHANNEL 1 J1 – IR CHANNEL 2 J1 – HORIZONTAL ENGINE J2 – LED/BUTTON PCB J3 – LED/BUTTON PCB 36 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES OPTIONAL IBM DAUGHTER BOARD: REMOVAL & INSTALL J2 / J3 Connections IBM Interface Daughter Board Install: 1. Gain access to motherboard area. (Refer to Vertical Hood Removal Instructions located on page 29) 2. Locate J2 & J3 on the motherboard, as shown in Figure to the right. 3. Locate J2 & J3 on the IBM Daughter Board. 4. Carefully, hold the IBM Daughter board in front of the motherboard and align J2 with J2 & J3 with J3 from each board. Attach the IBM daughter board to the motherboard and ensure the daughter board is firmly seated. IBM Daughter board Removal: 1. After gaining access to the motherboard area, follow the Daughter Board Install procedure above in reverse. 37 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES VERTICAL SCAN MODULE – REMOVAL PROCEDURE Removal Instructions: 1. Remove platter tray and carefully set a side in a safe location. (Refer to Removal Instructions located on page 29 of this manual) 2. Remove Stratos Scanner chassis from counter. (Refer to Removal Instructions Section.) 3. Carefully turn Stratos Scanner unit upside-down and locate the 6 TORX Screws keeping the Vertical Scanner Module in place. (Refer to Figure to the right.) Vertical engine 4. Using a size T-10 torx screwdriver, remove all 6 torx screws noted in step 3. Vertical Scan Module 5. Remove rear plate as shown in picture to the right. 6. Carefully grip Vertical Scan Module with both hands around front and rear of Vertical Scan Module’s metal base plate. Rear 7. With a gentle pulling motion, pull module slightly back then begin to lift module up. Torx Screws 8. Unsnap ZIF connector to remove cable before module is removed. 9. Place old Vertical Scan Module aside and follow Vertical Scan Module – Installing procedure. Stratos Scanner Shown Upside-down, Hood Cover Removed, Rear View. 38 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES HORIZONTAL SCAN MODULE - REMOVAL Removal Instructions: 1. Remove platter tray and carefully set a side in a safe location. (Refer to Removal Instructions located on page 29 of this manual) Safe Lift Areas! 2. Remove Stratos Scanner chassis from counter. (Refer to Removal Instructions Section.) 3. Carefully turn Stratos Scanner unit upside-down and locate the 4 TORX Screws keeping the Horizontal Scanner Module in place. (Refer to Figure to the right.) Horizontal Scan Module 4. Using a size T-10 torx screwdriver, remove all 4 torx screws noted in step 3. 5. Carefully grip Horizontal Scanner Module with both hands one both left and right sides of Module. (Refer to Figure to right.) Torx Screws holding Horizontal Scan 6. With a gentle pulling motion, module should easily lift out of Stratos chassis. 7. Place old Horizontal Scan Module aside and follow Vertical Scan Module – Installing procedure. 39 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING AND MAINTENANCE PROCEDURES VERTICAL/HORIZONTAL SCAN MODULE – INSTALLATION Operator must be properly grounded with wrist strap while performing this operation! Assembly Procedure 1. Blow off inside of unit and horizontal engine assembly with ionized air gun. 2. With unit standing on the flange end, grasp the horizontal engine with both hands and insert the engine assembly into the bottom base, aligning the blind mate connector on the engine with the mating connector on the bottom base. 3. Fasten the engine with four (4) M3x.5x8mm Torx screws. Tighten with power driver and T-10 bit. 4. Rotate the rear of the vertical engine base into the bottom case and slide the engine forward to engage the front flange. Press the rear of the engine against the bottom base. Gasket in 5. Snap open the ZIF connector on the vertical engine board and insert the vertical engine ZIF cable with the blue stiffener facing out. Fully seat the cable and close the connector lock. 6. Fasten the vertical engine to the case bottom with two (2) M3x.5x8mm Torx screws. Tighten with Torx driver using a T-10 bit. 7. If necessary, install horizontal, vertical and rear cover plates and fasten with M3x.5x6mm PH Phillips screws. 40 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS MOTHERBOARD (MAIN BOARD) J9 J1 J12 J13 J10 J 5 J 4 E C D B Horizontal SBT A Vertical SBT J11 J6 Main Board: Motherboard Summary • • • • • • • • • • • 1 decoding Hitachi based microprocessor 3 signal processing channels Generates -12V for 3 pre-amplifier boards Fuses for +12V and +5 V 2 IR detection circuits Speaker drive circuitry Headers for interface selection daughter boards RS232 communication to host Scale communication Auxiliary port 10 flex cable/wire connections to main board A: B: C: D: J E: +12VDC Offboard -12VDC +5VDC Ground F4 - Reset Capable Fuse +5VDC 41 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Motherboard (Main board) Layout Top Side Motherboard - top side view 42 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Motherboard (Main board) Layout Bottom Side Motherboard - Bottom side view 43 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Motherboard (Main Board) Connector Pin-Outs J11 – To Horizontal Engine 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 +5VDC +5VDC +5VDC +5VDC GROUND GROUND GROUND +12VDC +12VDC -12VDC -12VDC VLD3 ENABLE VLD3 STATUS VLD2 STATUS VLD2 ENABLE MOTOR2 STATUS MOTOR2 ENABLE Ground AN2 GROUND AN3 GROUND J6 – To Vertical Engine 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 +12VDC TO MOTOR +12VDC TO MOTOR +12VDC TO MOTOR +12VDC TO MOTOR GROUND GROUND GROUND +12VDC TO SP +12VDC TO SP -12VDC TO SP -12VDC TO SP GROUND +5VDC +5VDC GROUND VLD1 STAT VLD1 EN MOTOR1 STAT MOTOR1 EN GROUND GROUND GROUND GROUND AN1 J8 – To LED Board 1 2 3 4 5 6 +12VDC BLUE LED WHITE LED VOLUME BUTTON SCALE ZERO GROUND J1 – To Speaker 1 2 SPEAKER + GROUND J10 – To IR Board ‘1’ 1 2 3 4 J5 – To Interface Board 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 +5VDC +5VDC +5VDC HOST TRANSMIT HOST RTS AUX TRANSMIT AUX CTS GROUND HOST RECEIVE HOST CTS AUX RECEIVE AUX RTS DTR OUT GROUND BA+ DD+ RDATA RDATA RETURN CLOCK IN CLOCK OUT/USB +V CLOCK IN RETURN GROUND IR RECEIVE GROUND +5VDC IR DRIVE J4 – To Display Board 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 +12VDC +12VDC +12VDC +12VDC SP +12VDC SP +5VDC +5VDC +5VDC +5VDC GROUND GROUND GROUND GROUND GROUND GROUND DISPLAY0 DISPLAY1 DISPLAY2 DISPLAY3 LATCH SCALE ZERO SCALE STAT TRANSMIT FROM SCALE RECEIVE TO SCALE RTS FROM SCALE CTS TO SCALE J9 – To IR Board ‘2’ 1 2 3 4 IR RECEIVE GROUND +5VDC IR DRIVE 44 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS I.R. CHANNEL/SENSOR BOARD Top Side I.R. Sensor Board J1 to either J3 or J9 on Rear Side This side of board will face towards rear of scanner (Motherboard area) when installed. IR Channel Boards Summary • • Left IR board : Transmitter/receiver IR detector IR block Right IR board: Transmitter/receiver IR detector IR block 45 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Stratos IR Board Layout IR Board Layout - Top Side IR Board Layout - Bottom Side Stratos IR Connector Pin-out J1/J1A Connector 1 2 3 4 IR RECEIVE GROUND +5VDC IR DRIVE 46 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS LED DISPLAY/BUTTON BOARD Faces towards Motherboard LED Display J2 to Motherboard LED Display J3 to Motherboard LED/Button Board Summary • • • • Blue = Laser on White = Good read Left button: Volume, Sleep mode, wakeup Right button: Scale zero (not active for MS2021/2022) MANUFACTURE NOTE: LED Display Board is set in place and secured using 3M Double Sided Tape. Special Removal Instructions: 1. Follow procedure to remove Vertical Hood Cover to gain access to this board. 2. Disconnect cables attached into J2 & J3. 3. Insert fingers underneath board at end of board where J2 & J3 connectors are located. 47 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS 4. Pull up until board begins starts to separate from vertical hood chassis. 5. Once separation begins, slowly continue pulling up board until it unfastens from vertical hood chassis. Special Installation Instructions: 1. Place 1.5”(length) x 1”(width) 3M Double-Sided 1/32” Thick Sticky Foam Tape on underside of LED/Button Board, close to center as possible. See figure to the right. Sticky Tape on back of PCB 2. With LED/Button board facing in the topside up direction, insert board flat and directly into cutout notches with buttons SW1 & SW2 fully depresses again plastic UP/DOWN controller. (See figure to the right) 3. While keeping a small amount of forward pressure from the step above, drop the rear end of the board flush along the Stratos Hood surface pressing in the directions of the arrows show in the figure. (See bottom figure on this page) LED/Button board installation direction 4. Connect board cables to appropriate location: LED/Button Board (FROM) Motherboard (TO) J2 J12 J3 J13 Securing Led/BUTTON Board to Hood 48 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Stratos LED/Button Board Layout LED/Button Board Connector Pin-outs J1/J1A Connector 1 2 3 4 5 6 GROUND SCALE ZERO VOLUME WHITE LEDS BLUE LEDS +12VDC J2 Connector 1 2 3 4 +12VDC GROUND WHITE LEDS VOLUME J3 Connector 1 2 3 4 +12VDC GROUND BLUE LEDS SCALE ZERO 49 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS POWER CONNECTOR BOARD Power Connector Board – Bottom View (Shown inside Stratos Chassis) Power Connector Board – Topside Power Connector Board Summary • • • • • Houses external connector ports (right side - facing vertical window) Feeds +5V & +12V from power supply to Main Board Scale to host & Remote display RJ 45 connection Scale data and remote display data feed through to scale electronics Passes data from Main board to Display board (StratosSTATS) 50 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Stratos Power Connector Board Layout Power Connector Board Layout Power Connector Board Pin-outs J2 – 24 pin ZIF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SCALE STATUS +12VDC GROUND TRANSMIT RECEIVE READY TO SEND CLEAR TO SEND +5VDC +5VDC SIGNAL 1/ V_UN SIGNAL 2/ GND SIGNAL 3/ Y+ SIGNAL 4/ ZSIGNAL 5/ A+ SIGNAL 6/ BSIGNAL 7 SIGNAL 8 GROUND DISPLAY 0 DISPLAY 1 DISPLAY 2 DISPLAY 3 LATCH SCALE ZERO J5 – 26 pin ZIF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 +12VDC +12VDC +12VDC +12VDC TO SP +12VDC TO SP +5VDC +5VDC +5VDC +5VDC GROUND GROUND GROUND GROUND GROUND GROUND DISPLAY 0 DISPLAY 1 DISPLAY 2 DISPLAY 3 LATCH SCALE ZERO SCALE STATUS TRANSMIT RECEIVE READY TO SEND CLEAR TO SEND J1 – 3 pin MiniFit 1 2 3 +12VDC IN GROUND IN +5VDC IN J3 – RJ45 Jack 1 2 3 4 5 6 7 8 9 10 GROUND TRANSMIT RECEIVE READY TO SEND CLEAR TO SEND NO CONNECTION NO CONNECTION NO CONNECTION NO CONNECTION SHIELD 51 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS COMMUNICATIONS / INTERFACE BOARD Communications / Interface Board - Topside Communications / Interface Board – Bottom (Shown inside Stratos Chassis) Interface Connector Board Summary • • • • • Houses external connector ports (left side - facing vertical window) 3 RJ 45 ports RS232 or IBM 46xx data communication to host (POS) IBM USB or OCIA data communication to host (POS) Auxiliary RS232 port (+5V @ 200 mA) 52 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Stratos Communication Board Communication Board Layout Communication Board Connector Pin-outs J4 – 24 PIN ZIF CONNECTOR 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 GROUND CLOCK IN RETURN CLOCK OUT/ USB+ CLOCK IN RDATA RETURN RDATA D+ DA+ BGROUND DTR AUX READY TO SEND AUX RECEIVE HOST CLEAR TO SEND HOST RECEIVE GROUND AUX CLEAR TO SEND AUX TRANSMIT HOST READY TO SEND HOST TRANSMIT +5VDC +5VDC +5VDC J1 – 10 Pin Modular Jack – VERTICAL 1 2 3 4 5 6 7 8 9 10 GROUND TRANSMIT RECEIVE READY TO SEND CLEAR TO SEND DTR BA+ NOT CONNECTED NOT CONNECTED J3 – 10 Pin Modular Jack – VERTICAL 1 2 3 4 5 6 7 8 9 10 GROUND DD+ RDATA RDATA RETURN CLOCK IN CLOCK OUT / USB+ CLOCK IN RETURN NOT CONNECTED SHIELD J2 – 10 Pin Connector 1 2 3 4 5 6 7 8 9 10 GROUND RECEIVE TRANSMIT READY TO SEND CLEAR TO SEND NOT CONNECTED NOT CONNECTED NOT CONNECTED SW +5VDC NOT CONNECTED 53 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS FAILURE DISPLAY / INDICATOR BOARD Failure Display Board Summary • • • StratosSTATS Visual Diagnostic Indicator (2-digit code) Feed through data to and from scale Feed through for power to scale board 54 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Stratos Display Board Layout Display Board Layout - Top Side Display Board Layout - Bottom Side Display Board Connector Pin-outs J3 – 24 Pin ZIF to Power Connection Board 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 SCALE ZERO LATCH DISPLAY 3 DISPLAY 2 DISPLAY 1 DISPLAY 0 GROUND SIGNAL 8 SIGNAL 7 SIGNAL 6 SIGNAL 5 SIGNAL 4 SIGNAL 3 SIGNAL 2 SIGNAL 1 +5VDC IN +5VDC IN CTS RTS RECEIVE SIGNAL TRANSMIT SIGNAL GROUND +12VDC IN SCALE STATUS J4 – 10 PIN Modular Jack TO Scale Data 1 2 3 4 5 6 7 8 9 10 +12VDC OUT GROUND +5VDC OUT GROUND TRANSMIT RECEIVE READY TO SEND CLEAR TO SEND SCALE STATUS SCALE ZERO J5 – 10 PIN Modular Jack TO Scale Display 1 2 3 4 5 6 7 8 9 10 SIGNAL 1 SIGNAL 2 SIGNAL 3 SIGNAL 4 SIGNAL 5 SIGNAL 6 SIGNAL 7 SIGNAL 8 NO CONNECTION NO CONNECTION 55 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS HORIZONTAL CONNECTOR BOARD Horizontal Connector Board - Topside • • Horizontal Connector Board – Bottom View Horizontal Engine Connector Board Summary Blind mate connector Facilitates easy removal (StratosSWAP concept) 56 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Horizontal Engine Connector Board Layout Horizontal Connect Board Layout Horizontal Engine Connector Board Pin-outs J1 – 22 pin ZIF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 GROUND AN3 GROUND AN2 GROUND MOTOR2 ENABLE MOTOR2 STATUS VLD2 ENABLE VLD2 STATUS VLD3 STATUS VLD3 ENABLE -12VDC -12VDC +12VDC +12VDC GROUND GROUND GROUND +5VDC +5VDC +5VDC +5VDC J2 – Molex Blind Mate Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 +12VDC -12VDC AN2 GROUND TO PREAMP AN3 GROUND +5VDC GROUND VLD2 STATUS VLD2 ENABLE VLD3 STATUS VLD3 ENABLE MOTOR2 ENABLE MOTOR2 STATUS 57 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS SCALE BUTTON / INTERFACE BOARD LAYOUT Scale Button / Interface Board Layout Scale/Button Interface Connector Pin-outs J1 – 10 PIN JST 1 2 3 4 5 6 7 8 9 10 +12VDC OUT GROUND +5VDC IN GROUND TRANSMIT RECEIVE READY TO SEND CLEAR TO SEND SCALE FAIL SCALE ZERO J3 – TO Serial Connector 0 (RS232 PORT) 1 2 3 4 5 6 7 8 9 10 V_UNREGULATED GROUND V_DIGITAL POWER ON TRANSMIT HOST RECEIVE HOST READY TO SEND CLEAR TO SEND SLIDE SWITCH SCALE ZERO J4 – TO Serial Connector 1 (RS485 PORT) 1 2 3 4 5 6 7 8 9 10 V_UNREGULATED GROUND V_DIGITAL NO CONNECTION TRANSMIT DISPLAY RECEIVE DISPLAY DRIVE ENABLE NO CONNECTION SCALE STATUS CALIBRATION BUTTON J2 – 6 pin Connector 1 2 3 4 5 6 V_UN GROUND Y+ Z-/RX A+/DE B-/TX 58 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS STRATOS IBM INTERFACE ADAPTER BOARD LAYOUT IBM Interface Adapter Board Layout IBM Interface Adapter Board Connector Pin-outs J2 – 12 PIN Connector Vertical Receptacle 1 2 3 4 5 6 7 8 9 10 11 12 +5VDC GROUND INT SEL1 INT SEL2 INT SEL0 SWR RDATA CLOCK IN CLOCK OUT SDATA RESET ENABLE J3 – 12 PIN Connector Vertical Receptacle 1 2 3 4 5 6 7 8 9 10 11 12 +5VDC GROUND -B A+ DD+ RDATA RDATA RETURN CLOCK IN CLOCK OUT CLOCK IN RETURN DSR ON 59 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS STRATOS PREAMPLIFIER LAYOUT Preamplifier Board – Top Side Layout Preamplifier Board – Bottom Side layout Preamplifier Connector Pin-out J2 – J1 4 PIN Connector 1 2 3 4 +12VDC IN –12VDC IN GROUND ANALOG SIGNAL 60 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS STRATOS VERTICAL ENGINE BOARD LAYOUT Vertical Engine – Top Side Layout Vertical Engine - Bottom Side Layout 61 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual PCB SPECIFICATIONS Vertical Engine Connector Pin-outs J1 – 4 PIN Connector 1 2 3 4 +12VDC IN –12VDC IN GROUND AN1 J3 – 3 PIN Connector 1 2 3 I DRIVE +5VDC I FEEDBACK J2 – 24 PIN Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 AN1 GROUND GROUND GROUND GROUND MOTOR1 ENABLE MOTOR1 SENSE VLD1 ENABLE VLD STATUS GROUND +5VDC +5VDC GROUND –12VDC –12VDC +12VDC +12VDC GROUND GROUND GROUND +12VDC TO MOTOR +12VDC TO MOTOR +12VDC TO MOTOR +12VDC TO MOTOR J4 – 7 PIN Connector 1 2 3 4 5 6 7 +5VDC SCAN SENSE GROUND MOTOR B/ MOTOR V MOTOR A MOTOR B MOTOR A J4A – 3 PIN Connector 1 2 3 SCAN SENSE GROUND MOTOR V 62 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual Stratos System Available Configuration / Set-up Manufacturer’s Note: Plugging the scanner into the serial port of the PC does not guarantee that scanned information will appear at the PC. A software driver and correct configuration settings are also required for proper communication to occur. Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950. To maintain compliance with standard CSA C22.2 No. 60950/UL 60950 and norm EN/IEC 60950, the power source should meet applicable performance requirements for a limited power source. 63 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP RS232 Configuration Initializing Scanner into RS-232 Communications Mode: 1. With only Stratos Scanner Power on and Host device Power off, scan Recall Defaults barcode. 2. After scanner defaults is settings and beeps, then scan Enable RS-232 mode. (This will place the Stratos Scanner in the RS-232 communications setting between itself and the Host device.) 3. Now apply power to Host Device. Enable RS-232 Recall Defaults Scan 1st 9 9 9 9 9 4 8 1 5 5 5 4 64 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP Full Speed USB Configuration Initializing Scanner into Full Speed USB mode: 1. With only Stratos Scanner Power on and Host device Power off. 2. Scan ‘Enable Full Speed USB Defaults’ barcode below. (This will place the Stratos Scanner in the USB communications setting between itself and the Host device.) 3. Now apply power to Host Device. E n a b le F u ll S p e e d U S B D e fa u lts 65 ©2004 Metrologic Instruments, Inc. All rights reserved ³ 9 9 9 9 7 0 MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP Low Speed USB Configuration Initializing Scanner into Low Speed USB (With MX009) mode: 1. With only Stratos Scanner Power on and Host device Power off, scan ‘Enable Low Speed USB Defaults’ barcode. 2. Once Stratos Scanner defaults, scan ‘Transmit into Converter’ barcode below. 3. Now apply power to Host Device. E n a b le L o w S p e e d U S B D e fa u lts ³ 9 9 9 9 7 Transmit into Converter 8 ³ 1 1 7 8 1 6 66 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP IBM 46xx Configuration Initializing Scanner into IBM 46xx mode: 1. With only Stratos Scanner Power on and Host device Power off. 2. Scan ‘Load 46xx IBM Defaults’ barcode below. (This will set-up internally with software, the proper settings for 46xx IBM Mode.) 3. Now apply power to Host Device. Load 46xx IBM Defaults For additional communication options for IBM interfaces refer to the MetroSelect Programming Guide (MLPN 00-02407). ³ 9 9 9 9 9 5 67 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP OCIA Configuration Initializing Scanner into OCIA mode: 1. With only Stratos Scanner Power on and Host device Power off. 2. Scan ‘Load OCIA Defaults’ barcode below. (This will set-up internally with software, the proper settings for OCIA system configuration.) 3. Now apply power to Host Device. Load OCIA Defaults 9 9 9 9 9 For additional communication options for OCIA interfaces refer to the MetroSelect Programming Guide (MLPN 00-02407). 3 68 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP Secondary Scanner Installation Initializing Scanner for Secondary Scanner operation: Enable Aux Port 1. Turn Host device Power off. 2. Scan ‘Enable Aux Port’ barcode to the right. 3. Scan the following bar codes, in order, to configure the secondary scanner to match the auxiliary port’s data format. 1st Enable AUX Output 1 2 4 8 1 1 8 4 1 3 7 3 3 0 2nd Secondary Scanner Data Format 7 4 3rd Enable Comm Timeouts 1 4 3 7 5 3 0 4th (Optional) Turn OFF Secondary Scanner’s Beeper 2 3 1 8 5 0 5 4. Turn on the host system. 69 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP Integrated Scale on Single Cable Scanner The following bar codes configure the scanner as to the current configuration of the scale. The scale operation can be integrated into the software of Stratos. Presently, the scale cannot be configured from the scanner. The scale is configured with a down load file/utility on the PC. The following bar codes are to let the scanner know the configuration of the scale so it can refute commands that do not make sense to the scale configuration, if needed. Use the English Scale Defaults bar code to lay a template of English mode operation into the scanner’s memory. This will not change scanner defaults. This bar code activates the scale in 4digit weigh mode (xx.yy lbs.), sets the scale to English mode, and sets display required. 5-Digit Weight 1 4 1 0 1 English Scale Defaults 9 *No Scale 8 5 0 9 6 2 0 Metric Scale Defaults 9 3 9 When it is desired to give the English mode weight in 5 digits (xx.yyy lbs.), scan the 5-Digit Weight bar code after the English scale defaults above. For Metric mode operation, use the Metric Scale Defaults bar code. It activates the scale in scanner memory in 5-digit weight mode, sets the scale to Metric mode, and display required. 1 9 7 9 9 9 6 1 When it is desired to remove the scale from the scanner’s configuration or the scale resides in a dual cable system, use the No Scale bar code. The scanner will not attempt to communicate with the scale as a default condition or after this bar code has been scanned. No Display Scan the No Display bar code when no Metrologic remote display is required with the scanner/scale. 1 4 0 9 0 2 70 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual STRATOS SYSTEM AVAILABLE CONFIGURATION / SET-UP EAS Deactivation Set-Up SW1 and SW2 are the switch banks inside the CheckPoint Device that set the deactivation range. The following is a list of CheckPoint recommended switch bank settings. Base Model MS2020 MS2021 MS2022 CheckPoint Recommended Switch Bank Settings SW1 & SW2 switches 1 and 6 set to ON SW1 & SW2 switches 1 and 6 set to ON SW1 & SW2 switches 1 and 6 set to ON All models have a connector (marked EAS In) on the bottom of the scanner/scale. Metrologic provides an EAS cable (MLPN 52-52511A) for connection between the scanner/scale and the Checkpoint Device. EAS Cable Connection (Bottom of Stratos) The following figure shows the location of the EAS deactivation area for Stratos. It is important to pass the entire tag through this area to deactivate the security tag. EAS Deactivation Area 71 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual This page has been intentionally left blank. 72 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING DIAGRAMS, PARTS & PINOUTS Scanner Pinout Connections The MS2020 Series scanner interfaces terminate to 10-pin modular jacks located on the bottom of the units. The serial number label indicates the model number of the scanner. DC Power Pin 1 2 3 Function 12VDC Ground 5VDC EAS Pin 1 2 Function EAS In EAS Out Connector Layout Scale RS232 Port for Scale Data Pin Function 1 Ground 2 Scale RS232 TX 3 Scale RS232 RX 4 Scale RS232 RTS 5 Scale RS232 CTS 6 NC 7 NC 8 NC 9 NC 10 Shield Scale Manufacture Specific Pin 1 2 3 4 5 6 7 8 9 10 Function Scale Display SIG0 Scale Display SIG1 Scale Display SIG2 Scale Display SIG3 Scale Display SIG4 Scale Display SIG5 Scale Display SIG6 Scale Display SIG7 NC NC 73 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING DIAGRAMS, PARTS & PINOUTS Pin out Charts Continued… Scanner IBM to Host Pin Function 1 Ground 2 RS232 TX 3 RS232 RX 4 RS232 RTS 5 RS232 CTS 6 RS232 DTR 7 IBM B8 IBM A+ / RS232 DSR 9 NC 10 NC Pin 1 2 3 4 5 6 7 8 9 10 USB or OCIA Function Ground OCIA Sdata / LS USB DOCIA Sdata / LS USB D+ OCIA RDATA OCIA RDATA Return OCIA Clock In / FS USB D+ OCIA Clock Out / +USBV OCIA Clock In Return / USB D- FS NC Shield Pin 1 2 3 4 5 6 7 8 9 10 Scanner RS232 to Host Function Ground RS232 TX RS232 RX RS232 RTS RS232 CTS RS232 DTR IBM BIBM A+ / RS232 DSR NC NC Auxiliary Port RS232 IN Only Pin Function 1 Ground 2 RS232 Receive Input 3 RS232 Transmit Output 4 5 RS232 RTS In RS232 CTS Out 6 NC 7 NC 8 NC 9 10 +5V Out NC FS = Full Speed USB LS = Low Speed USB 74 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING DIAGRAMS, PARTS & PINOUTS Cable Connector Configurations Cable Connector Configurations (Host End) Cable MLPN 54-54xxx Pin 1 2 3 4 5 6 7 8 9 9 5 6 1 (xxx specifies connection to the host) Function Shield Ground RS232 Transmit Output RS232 Receive Input DTR Input Power/Signal Ground Reserved CTS Input RTS Output +5VDC 9-Pin D-Type Connector RS232 LSO/AUX Cable MLPN 5454667 Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 RTS Output 5 CTS Input 6- N/C 10 1 10 10-Pin Modular plug Low Speed USB Power Cable (MLPN 54-54165, Type A non-locking) Pin Function 1 PC+5V USB 2 D3 D+ 4 Ground 4 1 USB Type A Full Speed USB Power Cable (MLPN 54-54227A-N, Type A Locking) Pin Function 1 PC+5V USB 2 D3 D+ 4 Ground 4 1 Locking Type A with Power 75 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING DIAGRAMS, PARTS & PINOUTS CAUTION AND SERIAL NUMBER LABELS MS2022 Label Locations (Top) and Examples (Bottom) On MS2021-14 Model On MS2021-11 Model On MS2021-40 & MS2022-40 Models On MS2021-9 Model 76 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING DIAGRAMS, PARTS & PINOUTS MS2020 SERIES DESIGN SPECIFICATIONS Operational Light Source Laser Power: Depth of Field: Depth of Field: Scan Speed: No. of Scan Lines: Motor Speed: Min Bar Width: Decode Capability: System Interfaces: Print Contrast: No. Characters Read: Roll, Pitch, Yaw: Beeper Operation: Indicators (LED) Design Specifications VLD 650 ± 10 nm: 1.5 mW / 2.2 mW (horizontal / vertical) 0 mm - 152 mm (0”- 6”) for 0.33 mm (13 mil) bar code 0 mm - 216 mm (0”- 8.5”) for 0.33 mm (13 mil) bar code 6000 scans lines per second 68 (40 horizontal / 28 vertical) 4800 / 6000 RPM 0.152 mm (6.0 mil) , All standard 1-D bar codes RSS-14, RSS-Expanded, and RSS-14 Limited RS232, Aux RS232, IBM468x/469x, USB (low speed and full speed), OCIA 35% minimum reflectance difference up to 80 data characters (Maximum number will vary based on symbology and density) 360°, 60°, 60°: 7 tones or no beep; 3 volume settings Blue = laser on, ready to scan; White = good read, decoding MEChanical MS2020 (full size scanner/scale), 508 mm (20.0") Length: MS2021 (full size scanner only), 508 mm (20.0") MS2022 (compact size scanner only), 420 mm (16.5") Width: 268 mm (11.3") Depth (below 101 mm (4.0") counter): Height (above 178 mm (7.0") counter): MS2020 9.1 Kg (25 lbs.) Weight: MS2021 7.2 Kg (16 lbs.) MS2022 6.8 Kg (15 lbs.) Specifications subject to change without notice. 77 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual SERVICING DIAGRAMS, PARTS & PINOUTS MS2020 Series Design Specifications Continued… Design Specifications Scale Capacities Capacity: Minimum Increment: Maximum Static Weight: Adjustments required: 15 kg 30.0 lb. 0.005 kg 0.01 lb. 75 kg 150 lb. Calibration Only Electrical Voltage Supply: Operating Power: Standby Power: Operating Current: Standby Current: DC Transformers: 1.5 A @ +5V / 1.5A @ +12V 14.25 Watts 3.25 Watts 1 A @ 5V / .75 A @ 12V .44 A @ 5V / .08 A @ 12V Class II; 5VDC @ 1.5 A; 12 VDC @ 1.5 A IEC 60825-1:1993+A1:1997+A2:2001 Laser Class 1: EN 60825-1:1994+A11:1996+A2:2001 EMC: FCC, ICES-003 & EN 55022 Class A Environmental Operating Temperature: IP Rating: Storage Temperature: Humidity: Contaminants: Ventilation: 0°C to 40°C (32°F to 104°F) IP 55 -40°C to 60°C (-40°F to 140°F) 5% to 95% relative humidity, non-condensing Sealed to resist airborne particulate contaminants None required Specifications subject to change without notice. 78 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual Ordering Parts & General Servicing Information Base Models Metrologic's Stratos Series is available in three base models. BASE MODEL NO. DESCRIPTION MS2020-xx Scanner with integrated scale – full size MS2021-xx Scanner only – full size MS2022-xx Scanner only – compact size -xx = Interface type see model number designation for options. Model Number Designation Graph MODEL NUMBER DESIGNATION 79 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION Stratos Replacement Parts Available BASE KIT COMPONENTS AND OPTIONAL ACCESSORIES B ASE K IT Part # MS202xxxx Description Stratos™ Series Scanner 00-02407 MetroSelect® Programming Guide 00-02983A MS2020 Stratos Series Installation and User’s Guide 52-52511A 24” EAS cable Guides also available for download at www.metrologic.com. O PTIONAL A CCESSORIES Part # 57-57xxx* Description Interface Cable Straight, 3.7 m (12ft.) cord with short strain relief xxx* specifies connection to the host. Contact a customer service representative for additional information. MVC-** Metrologic Voltage Converter Cable +12VDC to +5VDC or -12VDC to +5.2VDC ** Contact a Metrologic Customer Service representative for additional information on Metrologic’s MVC cable series and the host connections available. 53-53004 RS232 Aux Cable, Coiled 2.7 m (9') cord 54-54004 RS232 Aux Cable, Straight 2.1 m (7') cord 54-54667 RS232 PowerLink AUX Cable with built in power jack Straight, 2.1 m (7') cord with long strain relief Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or call Metrologic’s Customer Service Department at 1-800-ID-METRO or 1-800-436-3876. 80 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION BASE KIT COMPONENTS AND OPTIONAL ACCESSORIES O PTIONAL A CCESSORIES Part # Description AC to DC Power Transformer - Regulated +5V @ 1.5 A +12V @ 1.5 A 46-46812 120V United States 46-46813 220V – 240V Continental European 46-46814 220V – 240V United Kingdom 46-46817 220V – 240V China 46-46928 220V – 240V Australia 46-46816 Remote Scale Display 81 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION Replacement / Spare Parts Listing MS202X SPARE PARTS LIST eff 4/26/04 LIST PRICE MLPN DESCRIPTION 46-46805 Vertical Window 46-46806 Diamonex Platter, Full Size 46-46807 Diamonex Platter, Medium Size 46-46808 Sapphire Platter, Full Size 46-46809 Sapphire Platter, Medium Size 46-46810 Vertical Optics Engine Module 46-46811 Horizontal Optics Engine Module 46-46812 Power Supply, US 46-46813 Power Supply, EU 46-46814 Power Supply, UK 46-46815 Scale Upgrade, 2022-2020 Diamonex 46-46816 Remote Scale Display 46-46817 Power Supply, China 46-46819 Scale Upgrade, 2021-2020 Diamonex 46-46928 Power Supply, Australia 46-46868 MotherBoard, 37-37780 46-46877 IBM Interface Board 46-46888 Diamonex Window 46-46890 Wire Seal Conversion Kit 46-46831 Inner Hood/Mirror S/A 46-46832 Helmet Assy 46-46833 LED Board 46-46834 Button, Vol/Zero 46-46835 IR Board 46-46836 Speaker Cable 46-46837 IR Cable 46-46838 LED Cable 46-46839 Lift Handle 46-46892 Top Cover/Mirror S/A 46-46893 Bottom Bucket/Mirror S/A 46-46855 Sapphire Window 46-46894 OCIA Board 37-37813A SERVICE CENTER PRICE Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or call Metrologic’s Customer Service Department at 1-800-ID-METRO or 1-800-436-3876. 82 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION IMPORTANT SITE INSTALLATION INFORMATION Before installing your Stratos scanner/scale, please consider the following items! Vertical Clearance A minimum clearance height of 7.50" from the check stand surface is needed for the vertical 'hood' on all of the scanner models. Additional clearance is recommended for unobstructed LED viewing by the operator. Ventilation and Spacing All Stratos models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. Metrologic recommends that the temperature surrounding the unit does not exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit. A cooling fan with a filter is recommended if there will be a conveyor motor or other heat producing equipment close to the unit that will create a high temperature environment. Adequate spacing between the unit and the check stand opening is required for proper operation of the scale. When the scanner/scale model is mounted properly, the scale platter should be able to move up and down freely without hitting the edges of the check stand cutout. Refer to Installing the Unit in the Counter for detailed cutout dimensions and mounting instructions. Service Access When routing and installing the cable(s) and power supply, make sure you leave access that these components may be swapped easily without the need to remove the unit from the check stand. When changing the StratosSWAP optics engine modules, Metrologic recommends removing the unit completely from the check stand. When calibrating or zeroing the scale, do not remove the unit from the check stand. Refer to the Scale Operation Section of this guide for detailed instructions on zeroing and calibration. Power Installation The Power Supply (AC/DC) should be connected to an AC Outlet that is free of electrical noise (clean). A qualified electrician can determine the amount of electrical noise on the AC line. See additional information on power installation and restrictions on pages 31 - 45. 83 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION Check Stand Layout Considerations When placing a scanner in a check stand, the following factors should be considered. • Items should flow at a distance to the operator that maximizes comfort. The operator should not need to stretch or strain to reach for and scan packages. • The Stratos can scan a bar code on all 6 sides of a package. The packages should flow into the scan area that provides the maximum reading performance. No lifting or orientation of the items is necessary. A properly placed item diverter can maximize the flow of packages. • In what direction are the packages flowing? Most check stands are designed for lefthanded takeaway. If the operator is facing the vertical window of the scanner, packages flow from the operator's right to left. The packages are in queue on the conveyor to the right and the bagging is to the left. 84 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION SCANNER TERMS & GLOSSARY StratosSYNCTM Stratos’s vertical and horizontal scanning zones operate totally independently from one another. If one scanning plane were to go down, the other will keep on scanning allowing no interruption to the checkout process and keeping customers moving through the checkout lane. StratosSWAPTM Modular optics engine technology, which are pre-aligned, field replaceable modules that pop into place within minutes. Stratos incorporates two StratosSWAP modules. The first is for the vertical scanning plane and the second is for the horizontal scanning plane. Both optics modules come equipped with the necessary electrical/mechanical/optical components necessary to produce the laser scan zone. No alignment or power level settings are required, the vertical and horizontal modular optics engine are simply Plug N Play. StratosSCOPETM An LED indicator that provides a 2-digit code that signifies and references a condition within the scanner. This feature allows an operator to easily determine the status of the scanner and quickly identify any error conditions that may exist or scanner/scale component that may require service. StratosSCHOOLTM StratosSCHOOL when enabled will store information on whether the product/barcode was decoded at the vertical window, horizontal right or horizontal left window or scanned via a hand-held scanner that is attached the aux. RS232 port. This information will be reported to a graphical statistical application, which will display the scanning statistics via a bar chart percentage format. Managers will be able to take this data and determine whether their operators are scanning inefficiently by favoring one scanning plan over the other. The primary objective of Stratos is to allow an operator to successfully scan a product without having to orientate the product. StratosSCHOOL will provide information as to whether the operator is using safe and efficient scanning techniques. 85 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION StratosSTATSTM StratosSTATS is a software tool standard within Stratos that will provide information on the quality of the barcodes that can be found on products. Poorly printed barcodes on products will cause the operator to pass the product through the scan zone more than once in order to achieve a successful scan. In many cases the barcode is of such poor quality that the operator will need to enter the product UPC code into the POS system via keyboard entry. Both of these scenarios will add unwanted time to the checkout process and will have a negative impact on productivity and customer satisfaction. StratosSTATS leverages off the UCC ANSI rating system, which grades a barcode with an A, B, C, D, or F to indicate barcode quality. StratosSTATS when enabled will append a quality rating to the product be read and store this data for uploading into a laptop or PC. Store managers will be able to gather and analyze this data and isolate which are the products that are slowing up the checkout process. Store managers can use this information to work more closely with their product vendors in order to improve the quality of the barcodes/products. Flash ROM The MS2020 comes standard with Flash ROM, allowing the user to upgrade the firmware. If new bar code standards are introduced, improvements are made to scanner, or new features are added, Flash ROM gives the end user the flexibility and peace of mind knowing that the scanner can be upgraded without the need to send it back to the factory. Electronic Article Surveillance (EAS) EAS is used in retail applications as a theft deterrent. The MS2020 is equipped with an EAS deactivation antenna in all units shipped from the factory. Sleep mode The MS2020 is equipped with multiple sleep mode options. For added flexibility, the laser and motor can be set for different timeout delays or sleep modes. Scanners installed in idle checkout lanes can be set to go to sleep faster, saving power and ultimately saving cost during dormant periods. Scanners installed in high-traffic lanes, can be set for a fast-wakeup mode, so that the checkout lane is not slowed by a slow wakeup time. The MS2020 default sleep mode provides instantaneous wakeup using IR activation. Scan Speed Faster scans per second in high-speed applications leads to faster checkout times with cost savings to end-users and increased customer satisfaction. The MS2020 series scanners has a scan rate of 6000 scans per second. Scan Performance StratosSCAN and StratosSPHERE combine to allow Stratos to have exceptional scan aggressiveness, First Pass Read Rate (FPRR) and decode capability with poor quality barcodes. The MS2020 and its 6 sides allows for less product orientation and the MS2020’s exceptional scan coverage for operator side scanning allows for aggressive scanning of barcodes that pass through the sweet spot (center of horizontal glass). 86 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION LIMITED WARRANTY The MS2020 Series scanners are manufactured by Metrologic at its Blackwood, New Jersey, U.S.A. facility. The MS2020 Series scanners have a two (2) year limited warranty from the date of manufacture. Metrologic warrants and represents that all MS2020 Series scanners are free of all defects in material, workmanship and design, and have been produced and labeled in compliance with all applicable U.S. Federal, state and local laws, regulations and ordinances pertaining to their production and labeling. This warranty is limited to repair, replacement of Product or refund of Product price at the sole discretion of Metrologic. Faulty equipment must be returned to the Metrologic facility in Blackwood, New Jersey, U.S.A. or Puchheim, Germany. To do this, contact Metrologic’s Customer Service/Repair Department to obtain a Returned Material Authorization (RMA) number. In the event that it is determined the equipment failure is covered under this warranty, Metrologic shall, at its sole option, repair the Product or replace the Product with a functionally equivalent unit and return such repaired or replaced Product without charge for service or return freight, whether distributor, dealer/reseller, or retail consumer, or refund an amount equal to the original purchase price. This limited warranty does not extend to any Product which, in the sole judgement of Metrologic, has been subjected to abuse, misuse, neglect, improper installation, or accident, nor any damage due to use or misuse produced from integration of the Product into any mechanical, electrical or computer system. The warranty is void if the case of Product is opened by anyone other than Metrologic’s repair department or authorized repair centers. THIS LIMITED WARRANTY, EXCEPT AS TO TITLE, IS IN LIEU OF ALL OTHER WARRANTIES OR GUARANTEES, EITHER EXPRESS OR IMPLIED, AND SPECIFICALLY EXCLUDES, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE UNDER THE UNIFORM COMMERCIAL CODE, OR ARISING OUT OF CUSTOM OR CONDUCT. THE RIGHTS AND REMEDIES PROVIDED HEREIN ARE EXCLUSIVE AND IN LIEU OF ANY OTHER RIGHTS OR REMEDIES. IN NO EVENT SHALL METROLOGIC BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, DAMAGES TO PERSON OR PROPERTY, OR EFFECT ON BUSINESS OR PROPERTY, OR OTHER DAMAGES OR EXPENSES DUE DIRECTLY OR INDIRECTLY TO THE PRODUCT, EXCEPT AS STATED IN THIS WARRANTY. IN NO EVENT SHALL ANY LIABILITY OF METROLOGIC EXCEED THE ACTUAL AMOUNT PAID TO METROLOGIC FOR THE PRODUCT. METROLOGIC RESERVES THE RIGHT TO MAKE ANY CHANGES TO THE PRODUCT DESCRIBED HEREIN. 87 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION METROLOGIC SERVICE LOCATIONS Corporate Headquarters North America Metrologic Instruments, Inc. 90 Coles Road Blackwood, NJ 08012-4683 European Headquarters Germany, Metrologic Instruments GmbH Middle East and Africa 82178 Puchheim b. Munich, Germany Asia Customer Service: 1-800-ID-METRO Tel: 856-228-8100 Fax: 856-228-6673 Email: [email protected] Internet: www.metrologic.com Tel: +49 89 89019 0 Dornierstrasse 2 Fax: +49 89 89019 200 Email: [email protected] Germany Email: [email protected] Spain Metrologic Eria lbérica SL Julián Camarillo 29, D-1 Edificio Diapasón 28037 Madrid Tel: +34 913 272 400 Fax: +34 913 273 829 Email: [email protected] Italy Metrologic Instruments Italia srl Tel: +39 0 51 6511978 Via Emilia 70 Fax: +39 0 51 6521337 40064 Ozzano dell’Emilia (BO) Email: [email protected] France Metrologic Eria France SA Tel: +33 (0) 1 48.63.78.78 69 Rue de la Belle Etoile Fax: +33 (0) 1 48.63.24.94 ZI Paris Nord II, BP 50057 Email: [email protected] 95947 – ROISSY CDG CEDEX United Kingdom Metrologic Instruments UK Limited Tel: +44 (0) 1256 365900 58 Tempus Business Centre Fax: +44 (0) 1256 365955 Kingsclere Road, Basingstoke Email: [email protected] Hampshire RG21 6XG Singapore Metrologic Asia (Pte) Ltd No. 8 Kaki Bukit Place 4th Floor Singapore 416186 China Metro (Suzhou) Technologies Co., Ltd. Tel: 86-512-62572511 221 Xing Hai Street Fax: 86-512-62571517 Suzhou Industrial Park Email: [email protected] Suzhou, China 215021 Japan Metrologic Japan Co., Ltd. Tel: 81-03-3839-8511 Matsunoya Building, 6 Floor Fax: 81-03-3839-8519 3-14-8 Higashiueno Email: [email protected] Taitou-Ku, Tokyo 110-0015 Japan South America Brazil Outside Brazil Metrologic do Brasil Ltda. Rua da Paz 2059 CEP 04713-002 Chácara Santo Antônio São Paulo, SP, Brasil Rua da Paz 2059 CEP 04713-002 Chácara Santo Antônio São Paulo, SP, Brasil Tel: 65-6842-7155 Fax: 65-6842-7166 Email: [email protected] Tel: 55-11-5182-8226 Fax: 55-11-5182-8315 Email: [email protected] Metrologic South America Fax: 55-11-5182-7198 Email: [email protected] Tel: 55-11-5182-7273 88 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual ORDERING PARTS AND GENERAL SERVICING INFORMATION PATENTS *Patent Information This METROLOGIC product may be covered by one or more of the following U.S. Patents: U.S. Patent No.; 4,360,798; 4,369,361; 4,387,297; 4,460,120; 4,496,831; 4,593,186; 4,607,156; 4,673,805; 4,736,095; 4,758,717; 4,816,660; 4,845,350; 4,896,026; 4,923,281; 4,933,538; 4,960,985; 4,992,717; 5,015,833; 5,017,765; 5,059,779; 5,081,342; 5,117,098; 5,124,539; 5,130,520; 5,132,525; 5,140,144; 5,149,950; 5,180,904; 5,200,599; 5,216,232; 5,229,591; 5,247,162; 5,250,790; 5,250,791; 5,250,792; 5,260,553; 5,262,628; 5,280,162; 5,280,164; 5,304,788; 5,321,246; 5,324,924; 5,340,971; 5,340,973; 5,396,053; 5,396,055; 5,408,081; 5,410,139; 5,424,525; 5,436,440; 5,449,891; 5,468,949; 5,468,951; 5,479,000; 5,484,992; 5,525,789; 5,528,024; 5,532,469; 5,545,889; 5,557,093; 5,570,093; 5,591,953; 5,616,908; 5,627,359; 5,637,852; 5,661,292; 5,767,501; 5,777,315; 5,789,730; 5,789,731; 5,796,091; 5,811,780; 5,825,012; 5,828,048; 5,844,227; 5,883,375; 5,886,337; 5,895,907; 5,925,870; 5,925,871; 5,939,698; 5,942,743; 6,029,894; D385,265; No license right or sublicense is granted, either expressly or by implication, estoppel, or otherwise, under any METROLOGIC or third party intellectual property rights (whether or not such third party rights are licensed to METROLOGIC), including any third party patent listed above, except for an implied license only for the normal intended use of the specific equipment, circuits, and devices represented by or contained in the METROLOGIC products that are physically transferred to the user, and only to the extent of METROLOGIC’s license rights and subject to any conditions, covenants and restrictions therein.” Other worldwide patents pending. 89 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual INDEX A G AC ................................................ 81, 83 accessories .................................. 80, 81 application .................................... 20, 27 AUX.............................................. 26, 80 ground .......................................... 73–75 H handles................................................. 5 host .................................... 9, 18, 26, 80 B I bar code ..................... 17, 18, 27, 77, 84 bar width............................................. 77 beep ............................. 9, 17, 18, 26, 77 blue LED ............................ 9, 17, 18, 23 indicators............................................ 77 beep....................................................... 9 diagnostic........................................20–22 error codes......................................20–22 failure ........................................19, 20–22 LED........................................................ 9 visual ....................................................18 C cable........................... 23, 24, 26, 80, 83 pinouts ............................................ 73–75 routing ..................................................71 input voltage....................................... 78 interface ..................... 26, 73, 76, 77, 79 IR........................................................ 16 caution...................................... 7, 63, 76 checkstand ................................... 83, 84 communication ................. 18, 25, 27, 63 compliance ................................... 63, 87 configuration9, 17, 19, 20, 23, 26, 27, 63 connector ............................... 71, 75, 76 L labels.................................................. 76 LED .............................. 9, 17, 24, 77, 83 light source......................................... 77 locations ............................................. 88 pinouts ............................................ 73–75 current .............................. 17, 18, 23, 78 customer service .................... 80, 87, 88 M maintenance....................................... 20 manual ........................................... 7, 17 mechanical ................................... 77, 87 model number .................................... 79 mounting ............................................ 83 D DC .................................... 73, 78, 81, 83 decode ............................................... 77 default settings ..................................... 9 depth of field................................. 14, 77 design specifications .................... 77, 78 dimensions ......................................... 83 display .................................... 20, 21, 22 O OCIA ............................................ 74, 77 operational specifications ........................................77 E output window .................................... 20 EAS .................................................... 73 electrical ................................. 78, 83, 87 enviromental....................................... 78 error codes ............................. 20, 21, 22 P PC ................................................ 27, 63 platter ................................................... 5 port ................. 24, 25, 26, 27, 63, 73, 74 power supply .......................... 23, 81, 83 programming guide ............................ 80 protocols............................................... 9 F failure error codes ..................................... 20–22 indicator ................................................17 modes.............................................17, 19 R frame .................................................... 5 function................................... 23, 73–75 razzberry tone .............................. 17, 19 90 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual symbol.................................................. 7 RDATA ............................................... 74 repair .......................... 19, 20, 21, 22, 87 RMA ................................................... 87 RS232 .............................. 25, 27, 75, 77 T test ................................................. 9, 27 tone .............................................. 17, 77 transformer................................... 78, 81 troubleshooting................................... 27 S scale............................................. 78, 83 scan lines ........................................... 77 scan pattern ....................................... 77 scan speed......................................... 77 scan zone........................................... 14 scanner V ventilation ........................................... 78 voltage.......................................... 78, 80 W interface................................................79 pinouts ............................................ 73–75 warranty ............................................. 87 weight........................................... 77, 78 white LED................................. 9, 17, 24 window ........................................... 5, 84 SELV .................................................. 63 specifications................................ 77, 78 storage ............................................... 78 switch ................................................. 71 91 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual NOTES: 92 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual Notes: 93 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual Notes: 94 ©2004 Metrologic Instruments, Inc. All rights reserved MS2020 Stratos Service Manual

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