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User‘s manual VECTRON SYSTEMS Vectron Vectron POS Mobile 3 Date: 04.08.2004 © 2001 by Vectron Systems, Muenster, Germany Subject to error and modifications Vectron User‘s manual Vectron Systems Willy-Brandt-Weg 41 D-48155 Muenster Germany www.vectron.de Vectron POS Mobile 4 Table of contents 1 2 3 4 5 6 6.1 6.1.1 6.1.2 Introduction.................................................................. 7 Basic configuration ..................................................... 8 Instructions for use .................................................... 9 Notes on Safety............................................................ 10 System concept and function ................................. 12 Overview of components ......................................... 14 Base station ............................................................................14 Front panel ..............................................................................14 Back panel ...............................................................................15 6.2 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6 6.2.7 6.2.8 6.2.9 6.2.10 Mobile terminal.....................................................................17 Keyboard and display.........................................................17 Stylus.........................................................................................18 Slot for chip cards.................................................................19 Terminal battery...................................................................20 Smart cards and reset .......................................................20 Charge contacts and infrared diodes...........................22 Keyboard- and soft key functions ..................................23 Terminal On/Off ...................................................................24 Local settings.........................................................................25 Power failure ..........................................................................28 6.3 6.3.1 6.3.2 6.3.3 6.3.4 6.3.5 6.3.6 Mobile printer ........................................................................28 Operating elements .............................................................29 LEDs ..........................................................................................30 Acoustic signals....................................................................31 Inserting battery and paper.............................................31 Starting the printer ..............................................................33 Self test .....................................................................................34 6.4 Charge station and batteries ...........................................35 7 Set-up of the Vectron POS Mobile ........................ 39 8 Starting ........................................................................... 40 Vectron POS Mobile 9 9.1 9.1.1 9.1.2 Operation of the POS system.................................. 41 Logging on and off the cash register ...........................41 Logging on ..............................................................................41 Log off .......................................................................................41 9.2. 9.2.1 9.2.2 9.2.3 Guest checks ..........................................................................42 Opening guest checks........................................................42 Servicing guest checks .....................................................42 Payment of guest checks...................................................42 9.3 Reports......................................................................................43 9.4 9.4.1 9.4.2 9.4.3 Additional remarks ..............................................................45 Extension of radio range ...................................................45 Energy saving measures ...................................................46 Careful handling of the terminal....................................47 9.5 Final Remark ..........................................................................48 10 10.1 10.1.1 10.1.2 10.1.3 Accessories.................................................................... 49 System accessories..............................................................49 Terminals and battery........................................................49 Radio printer...........................................................................49 Memory extension 4 MB....................................................50 10.2 10.2.1 10.2.2 10.2.3 Radio accessories.................................................................50 Internal radio module .........................................................50 External radio module........................................................50 Roaming station....................................................................51 10.3 10.3.1 10.3.2 10.3.3 Additional accessories .......................................................51 Bags and belts for terminal and radio printer...........51 Fastening swirl for terminal.............................................53 Printer paper...........................................................................53 5 6 Vectron POS Mobile 11 Maintenance, service and repair ........................... 54 12 Disposal........................................................................... 54 13 Feedback ........................................................................ 55 14 Printer LEDs................................................................... 56 15 15.1 15.1.1 15.1.2 Troubleshooting........................................................... 57 Error messages at the base station ...............................57 Error messages during start ............................................57 Other error messages..........................................................57 15.2 Error messages at the terminal ......................................58 Supplement I: Technical Data .................................................. 61 1 Base station ............................................................................61 2 Terminal...................................................................................62 3 Printer .......................................................................................63 4 Charge station .......................................................................64 Supplement II: Pin assignment................................................. 65 1 Parallel interface (LPT 1)....................................................65 2 Serial interfaces (COM1 - COM4) ....................................66 3 Network connection (10BaseT Network).....................66 Supplement III: Documentation of modifications ............ 67 EU-Declaration of conformity ................................................. 68 Compliance with the FCC Rules .............................................. 69 Glossary of terms ......................................................................... 70 Vectron POS Mobile 1 7 Introduction The Vectron POS Mobile is a complete mobile register system providing the full functionality of the Vectron POS family. The mobile input terminals allow fast and easy operation in a variety of applications. The Vectron POS Mobile system consists of a base station, a terminal, an optional printer and the charge station. These four components form a complete POS system that can be extended by adding terminals, printers and base stations. In addition, wired peripherals can be connected to the base station and a network can be established with other Vectron POS systems. All data processing and storage is done in the base station, which runs the proven Vectron POS-software. The terminals are only the input devices, they receive output from the base station and pass on entries to the base station. This ensures that damage to a terminal will not cause a loss of data. This manual contains basic information on the individual components and the complete Vectron POS Mobile system. In the supplement you will find technical data, the index and a glossary of terms. 8 2 Vectron POS Mobile Basic configuration In order to work with the Vectron POS Mobile system you need: • One base station with power pack HW 1204 (US) • One Mobile terminal with appropriate battery This manual will also discuss the charge station and the Mobile printer. These components and other accessories are available at your Vectron dealer. Please verify that all components have been received, as we cannot accept later complaints. Due to printing deadlines, manufacturing concerns and other circumstances beyond our control, not all features mentioned in this document may be available in your system. Vectron POS Mobile 3 9 Instructions for use • Only operate the cash register with the dealer installed peripherals. • Do not insert any foreign objects into any openings on the devices. • Use only the supplied special cables for connection of devices to the serial interfaces. • The base station must be plugged into a properly grounded outlet. • Only use the supplied stylus for the touch screen. Do not use pens, pencils or any sharp objects. • Only change batteries when the device is off. • Take out the batteries if the cash register will not be used for more than a day. • Charge the unused batteries every 4 to 6 weeks, or leave them in the charge station • Only charge the batteries when the terminal issues a low battery warning or when the printer does not work properly. • Do not use the device near strong electromagnetic fields (TV, Loudspeakers, Microwave ovens, etc) • The cash register may not be exposed to high temperatures or direct sunlight. • Protect the cash register from humidity and dust. • Protect the cash register from improper voltages. 10 Vectron POS Mobile • Clean only with a damp cloth using a mild cleanser. • Protect devices and smart cards from theft and misuse. • Damages of device due to non-applicable packaging means during shipment or due to non-authorized opening will cause invalidity of warranty! 4 Notes on Safety • Improper installation, maintenance, or operation may result in injury to the user and damage to the devices. • Maintenance and repair of the Vectron POS Mobile is to be carried out only by trained personnel. • The Vectron POS Mobile has been manufactured to the highest possible standard. However, we cannot guarantee that the delivered components, their constituent parts and the documentation are, and will remain, free of faults. • This device must not be changed or modified unless expressly approved by Vectron Systems. Any unapproved modification could void the user´s authority to operate the equipment. • The maximum output power of the base station transmitter is 100 mW. Though this is a low power level a minimum separation distance of 20 cm (8 inches) from the enclosure of the base station to all persons must be kept. Please read the additional hints on page 11! • The maximum output power of the printer transmitter is 100 mW. Though this is a low power level a minimum separation distance of 20 cm (8 inches) from the enclosure of the printer to all persons must be kept. Please read the additional hints on page 11! Vectron POS Mobile 11 • The terminal is a hand-held use only transmitter with a maximum output power of 125 mW. Though this is a low power level a minimum separation distance of 20 cm (8 inches) from the antenna(s) of the terminal to all persons except hands and wrists must be kept. The antenna(s) are located near the display in the upper half of the terminal and must not be co-located or operating in conjunction with any other antenna or transmitter. Please read the following additional hints! • The indicated distances between radioing devices and persons are temporary and are based on instructions of the FCC (American authorities for the security of devices). • At present, the Vectron POS Mobile is passing a new certification procedure that aims at operating the radioing devices without distance to persons. • We assume that the restriction will be omitted within the year 2001. 12 5 Vectron POS Mobile System concept and function The Vectron POS Mobile is a complete cash register system providing the full functionality and features of the Vectron POS series, with the addition of mobile terminals and printers. Data input is carried out on the mobile terminals by means of a touch screen and a 20 key keyboard. Data processing and storage takes place in the base station. Guest Checks can be printed on either a Mobile printer or on any system printer. Fig. 1: System concept and application possibilities Vectron POS Mobile 13 For Europe: Communication between the base station, Mobile terminals and Mobile printers is in accordance with DECT digital standard. The DECT technology guarantees a high transmission rate and with considerably less interference when compared to analogue techniques. For Non-European countries: The radio signals are transmitted with a frequency range of 2.4 GHz. This frequency band also allows for interference-free operation of the Vectron POS Mobile. Several Vectron POS Mobile base stations and stationary Vectron POS systems can be networked in a system with the full functionality of any Vectron network. The basic version of the base station has 4 radio channels and can communicate with 4 mobile devices. This can be extended to 8 channels with an internal expansion module. By means of optional external radio modules, addtional mobile devices can be connected and the range can be extened considerably. The mobile printers will dynamically attach to a free channel only when printing. This channel is not available for the terminals. The base station has four serial and one parallel interface to which peripherals such as stationary printers or PCs can be connected. The input terminal is operated by keyboard or touch screen and stylus. Entered orders are immediately transmitted to the base station where they are processed. The terminal accepts payment by smart card. The mobile printer can print a bill at the customer‘s table and may also be used for other printing that may need to be done. The printer may also be used for reading of Credit Cards. The batteries for the Mobile terminals and the Mobile printers are charged in the charge station. The available accessories for the Vectron POS Mobile will be presented in chapter 10. If you want to purchase accessories, please Vectron POS Mobile 14 contact your Vectron dealer. Before starting the system read the mounting instructions in chapter 7! 6 Overview of components 6.1 Base station 6.1.1 Front panel The Vectron POS Mobile base station corresponds to the cash register. The program and all necessary data are stored in the base station. The base station communicates with the Mobile terminals and Mobile printers using the installed radio modules. With the included network connection, the base station can communicate with other registers in the Vectron POS family. Fig. 2: Base station - Front panel The LEDs on the front of the base station have the following meaning: PWR..................... power on LNK...................... network connection exists ACT...................... network active 1-8......................... radio channels 1-8 active Vectron POS Mobile 15 6.1.2 Back panel 4 serial ports Parallel interface Network connector Fig. 3: Base station - Back panel Power connector The four serial ports (COM1 - COM 4) may be used for connecting printers or for PC communications with the Vectron Commander software. The parallel interface can be used for connection of either a POS printer or a standard 80 column report printer. Printers which will only work under the Microsoft Windows® operating system cannot be used. The 10BaseT network connector allows the base station to be networked with other Vectron POS products. This network is necessary for using the Mobile system in roaming mode. The Mobile terminals will communicate with the nearest base station yet the transmitted data is sent over the network to the correct base station. For details concerning roaming please ask your Vectron Systems dealer. Always use the supplied power adaptor for the base station! For pin assignments see below, supplement II. 16 Vectron POS Mobile Attention! Attention! Only connect peripheral devices, or use accessories supplied by your Vectron Systems dealer. The use of other accessories or peripherals may damage the POS system or its components. No liability is accepted for such damages! Start the base station by connecting it to the power pack HW 1204 (US). All green LEDs flash twice simultaneously. Then you will hear a short beep and LEDs 1,2 and 3 flash. Then, LEDs 1 to 8 flash one after the other. Then all LEDs flash twice. Then all LEDs flash continuously two or three times and go out. The base station is now operating. This sequence will take approximately one minute. In case of disturbances during operation (indicated by simultaneous flashing of LEDs 1,3,5,7 alternately with LEDs 2,4,6,8) unplug the power pack from the outlet, wait one minute and plug in the power pack. This will cause the base station to reset and clear the error. If the error re-occurs, contact your Vectron dealer for assistance. An internal battery protects the program and sales data in the base station against power failure. In case of power failure your data will be stored. Nevertheless, you should restore the power supply as soon as possible. Vectron POS Mobile 17 6.2 Mobile terminal 6.2.1 Keyboard and display The Vectron POS Mobile input terminal is operated by means of the numeric keyboard and the touch screen. The supplied stylus aids in using the touch screen. Keyboard and display/touch screen provide you with all the functions of other Vectron POS systems. Display 4 Soft keys Cursor keys Numeric keys Multiplication Enter On/Off and Clear key Fig. 4: Terminal - front panel The keyboard consists of the green Numeric keys, four Soft keys, two Cursor keys, Multiplication, Enter and the On/Off/Clear key. The detailed key functions are described in section 6.2.7 (see below) 18 Vectron POS Mobile The keyboard is designed only for the use of fingers. Attention! The use of styluses, pens, pencils or other sharp objects may damage the keyboard and the device! No liability is accepted for such damages! 6.2.2 Stylus The stylus is stored in a slot on the right side of the terminal. Gently touch the displayed buttons on the screen to make the required entry. Stylus Fig. 5: Terminal - Stylus The touch screen may only be touched with the supplied stylus. Attention! The use of pens, pencils or other sharp objects may damage the device! No liability is accepted for such damages! Vectron POS Mobile 19 If the stylus is not available, the screen may be touched with a fingertip. However, due to the size of the buttons, this may lead to inexact entries! Your Vectron dealer can supply replacement styluses. 6.2.3 Slot for chip cards On top of the terminal there is a slot for a chip card (e.g. customer card). The chip card reader cannot read cards with magnetic strips. Credit cards can not be used for payment in this slot. Slot Fig. 6: Terminal - Slot For chip card payment insert the card with the chip on top into the slot (see fig. 6). Choose the corresponding media (= payment mode) from the keyboard or display. The terminal debits the amount to the chip card and confirms the entry. For payment with magnet strip cards (EC- or credit card) please use the mobile printer (see below). 20 Vectron POS Mobile Note: The account mode and the necessary entries at the terminal may be different than described above. For complete information on using chip cards please ask your Vectron dealer. 6.2.4 Terminal battery The battery compartment is located on the back of the Mobile terminal (see fig. 7). Battery compartment with inserted battery Cover of battery compartment Fig. 7: Back panel of terminal - battery compartment To insert a battery, remove the cover of the battery compartment and slide in the battery with the contacts to the front. Replace the cover. 6.2.5 Smart cards and reset Under the battery there are two receptacles for smart cards. These serve for transferring amounts from the customer‘s chip card to the clerk‘s account. For questions on application and functioning of smart cards please contact your Vectron dealer. Vectron POS Mobile 21 Reset Smart cards Fig. 8: Back panel of terminal - Reset and smart cards In case of disturbances during operation, the terminal may be reset by removing the battery and carefully pressing the reset switch with a paper clip. If the disturbance re-occurs contact your Vectron dealer for assistance. Caution! Attention! The reset is very pressure-sensitive! Frequent and intensive use can damage or destroy the terminal. The reset should only be activated if the terminal cannot be operated in any other way. It exclusively serves to make the terminal function again in case it is completely inoperative Completely inoperative means: entries cannot be made, neither via keyboard nor via TouchPen/Stylus. Communication with the base station cannot be established. For damaged caused by improper use of the reset Vectron does not accept liability! 22 Vectron POS Mobile 6.2.6 Charge contacts and infrared diodes At the bottom there are two infrared diodes for communication with other devices and four contacts to charge the installed battery. 4 contacts for charge 2 infrared diodes Fig. 9: Terminal - bottom Data processing is carried out only in the base station. So if during operation the battery of the terminal becomes low you simply exchange the battery and go on working without any data loss. To charge a battery that is installed in the terminal, insert the terminal into the front slot of the charge station (see below). The LED at the right side of the slot will go out as soon as the battery is charged. Vectron POS Mobile 23 6.2.7 Keyboard- and soft key functions Keyboard The keys on the Mobile terminal have the following functions: ...............................Clears the last numeric entry. When the terminal is powered off, holding this key for two seconds will turn it on. When the terminal is on, holding it for two seconds will turn off the power. ............For numeric entries ...............................For numeric entries ...............................Scrolls up and down lists ...............................Used to sell many items in one entry ...............................To make selections These keys may have different functions, depending on your needs. Soft keys ...........The four soft keys under the display may have changing functions. Please ask your Vectron dealer for details. 24 Vectron POS Mobile 6.2.8 Terminal On/Off Pressing for two seconds will switch the terminal on and off. Powering the terminal on or off will be confirmed with a short beep. When the terminal is switched on, the display shows „Searching...“ as the terminal searches for its base station. Having found the base station, the display shows „Connecting “ and the terminal tries to log on to the base station. Various identification data is checked to ensure the terminal may communicate with the base station. This identification process prevents unauthorized terminals from accessing your data and ensures that the system is aware of the correct assignment of printers, terminals and other connected base stations and Vectron POS terminals. When the identification process is successful, the display will briefly say „Connected“. The terminal is now logged on to the base station and ready for use. This process may take one or two minutes. When your dealer installs your Vectron POS Mobile system, he will make any needed settings to optimize the assignment of terminals and to minimize the possibility of disturbances. Occasionally, when the terminal is logging on to the base station, problems may occur. This is the case when „Searching“ or „Connecting“ stay in the display. This means that the identification could not be carried out successfully. To solve the problem please see the chapter „Trouble shooting“. Vectron POS Mobile 25 6.2.9 Local settings The Mobile terminal will normally be in registration mode when it is switched on. Under certain circumstances the „Local Settings“ menu may be displayed. Local settings Contrast Display light value Sleep time (sec) Display light Display lighttime (sec) Keyboard light Keyboard lighttime (sec) Force Calibration On/Off sound Keyclick Version Other settings Medium 120 On 120 On 60 Off On On End Fig. 10: Local settings of the input terminal This menu may be slightly different from that of your terminal, depending on the applied software version. To return to registration mode at any time, press the soft key under „End“. The register is now ready for normal operations. The following settings are available. Use the cursor keys to highlight the item, press and then make the appropriate entry. 26 Vectron POS Mobile Contrast: Adjust the contrast of the display with „+“ and „-“. The soft key „Back“ closes the entry. Display light value: Adjust the background lighting of the display. Sleep time (sec): The number of seconds after which the terminal goes to sleep. (0= no sleep mode). A short key stroke will awaken the terminal and work can continue from where it was interrupted. Display light: Switches the background light on or off. Display light time (sec): Number of seconds after which the background light will switch off (0 = No switching off). Keyboard light: Switches the keyboard lighting on or off. Keyboard light time (sec): Number of seconds after which the keyboard light will switch off (0 = No switching off) Force calibration: Recalibrates the touch screen. This should only be done if the touch screen is not responding correctly. Proceed as follows: 1. Use the scroll keys to highlight „Force Calibration“ and then press . 2. At the bottom of the display a bar with the inscription „Off“ appears. 3. Press one of the scroll keys until „On“ appears in the bar. Vectron POS Mobile 27 4. Press Ok or . The menu option next to „Force Calibration“ changes to „On“. 5. Press the soft key belonging to „End“. The display says „please touch the marked edge“, an arrow appears in one of the corners. 6. Touch this corner with the stylus. The display changes to „and now this edge please“, and an arrow appears in another corner. 7. Touch this corner with the stylus. The display changes to „please hit the circle“, and a small circle appears on the display. 8. Touch the circle with the stylus. If the text and circle disappear and the terminal logs on to the base station, then the calibration was successful and the terminal may be used. If the calibration was not successful, you will see the message „Touch calibration failed. Try again please!“. The sequence will automatically restart. The success of the calibration depends on your accuracy when you touch the marked corners and circle. On/Off sound: Switches the On/Off confirmation tone on or off. Keyclick Here you can determine, whether each pressing of a button is to be accompanied by an acoustic signal. Version: Displays the software version of your Vectron POS Mobile. Press any key to return to the local settings menu. Other settings: This area is for dealer use only. Changing these settings may stop the POS mobile from operating or may cause a loss of data. 28 Vectron POS Mobile End: Return to registration mode. Note: If the Local Settings menu does not appear when you power on the terminal and you need to make some changes in this menu, carry out a reset as described above. 6.2.10 Power failure The terminal will beep, display an icon and a message when the battery is low. The data in the Mobile terminal is protected against loss in case the battery becomes completely discharged, but the battery should be replaced or the terminal should be placed in the charging station as soon as possible. For ease of carrying the terminal, a belt clip or shoulder belt are available from your Vectron dealer 6.3 Mobile printer The Mobile printer works like an ordinary printer. As with the Mobile terminal, data is not transferred by cable but by radio. Each terminal can be assigned to a Mobile printer. The printer communicates with the base station, not with the terminal. The printers only use a radio channel when needed. Thus, if Mobile printers are being used, there must be one free channel available on the base station. All Mobile printers can share the one available channel. Because of this channel sharing, there may be slight delays when printing. Vectron POS Mobile Cover Tear-bar Opener 29 Magnetic card reader Fig. 11: Printer - top Example: Three Mobile terminals and three Mobile printers are running at a base station with one radio module (= four radio channels). Each terminal attaches to a channel. The three Mobile printers share the fourth channel and attach to it dynamically (only when printing). When the Mobile printer has finished communicating, the channel is released and one of the other printers can contact the base station. 6.3.1 Operating elements The green button opens the lid of the paper compartment. Inside the paper compartment is the installed paper roll. At the front edge of the paper compartment there is the tear-bar. On top of the printer there is a magnetic card reader for credit card payments. Chip cards may not be used here, only cards with magnetic strips. 30 Vectron POS Mobile 6.3.2 LEDs At the front, on top of the battery compartment are the On/Off switch, two infrared diodes for communication with other devices and the indicator LEDs. Infrared diodes On-/Off Green LED Red LED battery compartment cover Fig. 12: Printer - Front panel LED indications: The green LED indicates the operating mode of the printer and the battery status. The red LED indicates an error. Green LED on ........................................ Device is switched on and ready for operation; battery ok Green LED flashing slowly .............. Device is switched on and ready for operation; battery weak or empty Green LED flashing quickly ............ Device is in sleep mode. To awaken it, press the ON/OFF button until the green LED stays on Red LED on ............................................ Mechanical fault (no paper, lid open, paper jam) Red LED flashing ................................. Loss of communication Vectron POS Mobile 31 A combination of LEDs indicates other errors. See the supplement for a complete list. 6.3.3 Acoustic signals In addition to the LED indications, the Mobile printer gives audible signals to indicate the current status. Print error, e. g.................................... 3 short beeps open paper compartment, loss of communication, empty battery Start of magnetic card read........ 1 short beep Successful magnetic card read .. 1 short beep 6.3.4 Inserting battery and paper Remove the battery compartment cover by sliding it towards the front. Slide in a charged, five-cell battery with the contacts to the front into the compartment. Replace the cover. Battery compartment Fig. 13: Printer - Inserting the battery 32 Vectron POS Mobile Open the paper compartment by pressing the green button. Unroll 10 cm (4 inches) of paper. Place the roll in the compartment so that the paper is supplied from the bottom of the roll. Let the paper hang over the tear-bar and close the paper compartment. Fig. 14: Printer - Inserting the paper Fig. 15: Printer - Closing the paper compartment Should the printer not recognize the end of the roll and continue to print without paper, carefully clean the paper compartment. Vectron POS Mobile 33 In order to prevent damage to the printer, use only standard thermal paper rolls with 9 m (29,5 ft) length, outer diameter of 30 mm (1,18 in), paper weight < 60 g/m² and a width of 58 mm (1,89 in). The following paper can be recommended: TF50KS-E2C ..... 65 µm (Nippon Paper Industries) TP50KJ-R ........... 65 µm AP50KS-E .......... 65 µm HP220-AB1........ 65 µm (Mitsubishi Paper) PD160R-N........... 75 µm (Oji Paper) This paper is available at specialized stores and from your Vectron dealer. 6.3.5 Starting the printer Switch on the printer by pressing the On/Off button for 2 or 3 seconds. The printer now tries to establish radio communication with the base station. This is indicated by the red LED, flashing for several seconds. When communication is established, the red LED goes out and the LED of the corresponding channel at the base station flashes. The printer then changes to sleep mode, indicated by a short flashing of the green LED. If radio communication could not be established, the LED goes out after a few seconds but the green LED at the base station does not flash. The printer changes to sleep mode. Switch on the printer once more (see above) to establish the radio communication between printer and base station. When in sleep mode, the printer minimizes its electrical use to prolong the battery life. It also releases the radio channel to which it is logged on. The printer will automatically wake up from sleep mode when it receives a radio print command. To switch off the printer, press the On/Off button for 2 or 3 seconds. 34 Vectron POS Mobile This is a complete power down. A radio command will not reactivate it. The printer must be powered on as described at the beginning of this section. 6.3.6 Self test The printer has a self test function. When the printer is switched on, open the paper cover, press the On/Off button and close the cover. On release of the On/Off button a test printout will be generated that shows the installed fonts, special characters, serial number, BIOS and boot loader versions. Fig. 16: Printer - test printout (partial) The details of your test printout may be slightly different, depending on the installed software version. For ease of carrying the printer, a belt clip or shoulder belt are available from your Vectron dealer. Vectron POS Mobile 35 6.4 Charge station and batteries The batteries in the Mobile terminal and printer can be recharged in the charging station. The large slot at the front of the station receives a Mobile terminal and will charge the battery that is installed in the Mobile terminal. The small rectangular slot is for a Mobile terminal battery and the large rectangular slot will charge either a printer or terminal battery. Use only the supplied power pack HW 1204 (US) to connect the charge station to an outlet. The green LED indicates the charge station is ready for operation. Terminal battery Printer battery Terminal Charge station Charge control lamps Fig. 17: Charge station with terminal and batteries 2 Charge contacts Fig. 18: Terminal battery 2 Charge contacts Fig. 19: Printer battery 36 Vectron POS Mobile At the front of the batteries there are the charge contacts. These fit into the contacts of the corresponding slots. The shape of battery block and the slots guarantees that the batteries will be connected correctly. When inserting a battery into the slot, press firmly to seat the battery and ensure a proper contact. Stand-by lamp 2 charge contacts Terminal slot Battery slots Fig. 20: Charge station - top view The corresponding charge control lamp (yellow LED) flashes. The charging takes 3-4 hours. When the battery is charged, the control lamp goes out and the device switches to conservation of charge to prevent overcharging and subsequent damage to the battery. If the charge control lamp does not flash when the battery is inserted into the slot, the battery is either completely charged or defective. Check the charge status by inserting it into terminal or printer and look at the charge indicator. If this indicates an empty or weak battery and the charge control lamp still does not come on when the battery is inserted, the battery is defective and must be replaced. If the charge control lamp flashes quickly when the battery is inserted, the battery may be defective. Remove and re-insert the bat- Vectron POS Mobile 37 tery into the charging slot. If the control lamp again flashes quickly, the battery is defective and must be replaced. Batteries are available from your Vectron dealer. A new battery may need to be completely discharged and charged again 3 or 4 times before it exhibits maximum lifespan. A complete charge takes 3 to 4 hours. Put unused batteries into the charge station where they will be maintained at a full charge. Excursion: operating life of batteries The batteries’ capacity mainly depends on how they are used and treated. A permanent charging of half-used batteries regularly leads to a decrease of power (so-called Memory-effect). The batteries may even loose the complete capacity. Terminals and radio printers may switch off without warning and cannot be switched on again. Other symptoms indicating exhausted batteries: • The battery must be charged in shorter intervals. • The terminal suddenly switches off and can only be operated with a new charged battery. The error message “Battery empty” is not displayed. • The terminal with exhausted battery shows “Searching...” after being switched on, then the message disappears and the display remains dark. • The printer suddenly stops printing, does no longer react and can only be operated with a new charged battery. Please note: Exhausted or defect batteries cannot be repaired, they must be exchanged and disposed of properly! Hints for a long operating life of batteries: • If possible use the batteries until terminal or printer point out the discharge. • Terminal: “Battery empty” is displayed. • Printer: When switched on, the green LED flashes at approx. 2 Hz. 38 Vectron POS Mobile • Charge the discharged batteries completely in the charge station. They are completely charged when the control lamps go out. • Leave the charged batteries in the charge station if you don’t need them. There, they are supplied with sustain voltage. Vectron POS Mobile 7 39 Set-up of the Vectron POS Mobile Due to its specific feature as mobile POS system where data exchange takes place via radio, some aspects concerning the set-up site of the Vectron POS Mobile should be considered which later on will optimize your work. • Set-up according to the surroundings First of all, the set-up of base station and mobile devices depends of the surroundings. Here, you must take into consideration the required radio coverage and the assignment user - mobile devices. When using the Vectron POS Mobile in a restaurant with several floors, the set-up must be different than that in a restaurant with indoor and outdoor service. • Testing the set-up Before putting into operation the Vectron POS Mobile, it is recommended to test it under real conditions. For this purpose, the restaurant for instance should be completely occupied and on terraces or in beergardens there should be sunshades and partitions which might disturb radio communication. • Set-up site of the base station Independent of the surroundings, the base station should always be mounted at a height of min. 2 m. It should be set-up at a central position in order to avoid disturbances in radio communication through ceilings or partitions. • Alignment of antennas Make sure that the antennas of the base station are always aligned vertically. Ask your Vectron Systems dealer to assist you with the set-up of the POS system. Vectron POS Mobile 40 8 Starting Note: Your Vectron dealer will assist you with the starting of your Vectron POS Mobile system. • Fully charge the batteries for the Mobile terminals and printers and install them in the Mobile terminals and printers. • Install the base station on a stable and level surface. Ensure that the base station is protected from damaging influences such as high or low temperatures, high air humidity or splashes. See the supplement for the appropriate ambient conditions. • Connect the base station to a dedicated, isolated ground outlet with the supplied power pack HW 1204 (US). • When the base station is powered on, the lights on the front will flash for approximately 2 minutes. Wait until only the red LED „PWR“ is on. • Switch on the Mobile terminal which then connects to the base station. Make any needed adjustments in Local settings or change to operating mode by pressing the „End“ key. • Install a paper roll in the printer and switch it on (see above). Your Vectron POS Mobile is now ready for operation. Vectron POS Mobile 9 41 Operation of the POS system This chapter is an introduction to the basic operation of the Vectron POS Mobile. Your Vectron dealer has programmed your POS system to meet your operating requirements. Because of this some operating procedures may differ from those described in this manual. Your Vectron dealer will fully explain the functions installed for you. 9.1 Logging on and off the cash register Before entries can be made, the cashier must log on to the Mobile terminal. This is to prevent unauthorized use of the terminal and to provide accurate recording of your sales information. 9.1.1 Logging on Enter the cashier number and with the stylus touch the field „cashier“ in the Mobile display. If a clerk has been given a code number, the display says „enter code“. Type the code on the keyboard and confirm with . The cashier is now logged on. 9.1.2 Log off There are 3 different ways of logging off. • by closing the guest check • by touching the „cashier“ field in the display • by logging on a different cashier Your Vectron dealer will select the method that is best suited to your needs 42 Vectron POS Mobile 9.2. Guest checks With the guest check function you can have several orders active simultaneously. This allows you to track the food and beverages for each table separately. Guest checks are opened and closed on the Mobile terminal using the keyboard and display. 9.2.1 Opening guest checks To start a new Guest Check or recall an existing one, enter the Guest Check number on the keyboard and then touch „G.C.“ in the display. The Guest Check number is displayed and items may be sold 9.2.2 Servicing guest checks Touch the „G.C.“ field in the display. This will update the Guest Check with the new items and will print the food and beverage in the kitchen and bar. 9.2.3 Payment of guest checks To pay a guest check, open it and the balance will be displayed. Press „Cash“ and the invoice will be printed and all items are deleted from the guest check. Before pressing „Cash“ you can enter the amount you received from the guest and the change amount will be displayed. Your Vectron dealer may include other options for printing the Guest Check prior to payment or for methods of payment other than Cash. Vectron POS Mobile 9.3 43 Reports The Vectron POS Mobile offers many different reports. All available reports can be printed by touching „Mode“ and selecting „X-Reports“ or „Z-Reports“. In addition, reports can be read into your PC with the Vectron Commander Software where they can be further processed. The reports that are available will depend on the programming of Vectron Mobile system. „X-reports“ are interim reports. The totals are printed, but are not changed in any way. The totals will continue accumulating until a Z-Report is taken. „Z-reports“ are final reports. The totals are printed and then are reset to zero. They cannot be reprinted! After choosing either an X-Report or a Z-Report, then you may decide which report to print. The following are short descriptions of some of the most common reports. Transactions Gives an overview of the financial data, including turnover, taxes and Cash in drawer totals. Cashiers An overview of the financial data for each cashier. Cashier (single) An overview of the financial data for only one cashier. PLUs, Departments, Main groups Reports the source of your sales by individual item or by groupings of similar items. 44 Vectron POS Mobile Open balances Lists all Guest Checks that have not yet been paid. Invoices Shows all invoices that were created in the reporting period. Cashier-invoices Shows the invoices that were created by each Cashier in the reporting period. Hourly report Indicates the turnover per hour Journal Records all actions carried out on the POS system (sales, programming and reporting) since the last Z-report. For many of these reports you can choose between different report levels. For instance there may be a level for daily reports and another level for weekly reports. For some reports you may also select an evaluation range and print only the report for certain items. Due to the amount of data that may be printed, the PLU report, Invoice reports and Journals may require a large amount of time to print. Vectron POS Mobile 9.4 45 Additional remarks In the following we will give you some additional hints that optimize your work with the Vectron POS Mobile and help to avoid disturbances. 9.4.1 Extension of radio range If the required radio coverage cannot be obtained and communication is often interrupted you should consider the application of roaming stations respectively external radio modules. • Roaming station The Vectron POS Mobile can be connected to another base station which works as a so-called „roaming station”. This is a base station with restricted functions that serves to guarantee radio communication with terminals over larger distances. Compared to a complete base station, the roaming station does not include: • serial interfaces • entries If you have questions concerning the combination of Vectron POS Mobile and roaming station please ask your Vectron Systems dealer. • External radio modules For a considerable extension of radio range between terminals and base stations, an external radio module can be connected to the base station (see fig. 21). The advantage is that you can cover spacious restaurants without installing additional baserespectively roaming stations. Base station and external radio module are connected via serial cable. Depending on the quality of the cable, an up to 100 m connection can be established. 46 Vectron POS Mobile Fig. 21: External radio module If you have questions concerning the operation of Vectron POS Mobile with external radio module please ask your Vectron Systems dealer. 9.4.2 Energy saving measures As already mentioned, the terminal changes to the so-called sleep mode (see above, chapter 6.2.9.) after a pre-defined period. This sleep mode can be configured. • When choosing the „Strong“ mode, display and radio module of the terminal are switched off in sleep mode. If the terminal is activated again, it must log on to the base station via radio before it can be operated. This may cause a delay in transmission of entries from and to the base station. • When choosing „Weak“ mode, only the terminal display is switched off in sleep mode. The radio module of the terminal is still switched on and radio communicaiton is maintained. If the terminal is activated again, entries can be transmitted to the base station without delay. Vectron POS Mobile 47 Since in „Weak” mode only the display is switched off, this leads to lower energy saving of the terminal battery than in the “Strong” mode. As a result, the battery is discharged faster and must be charged more often. It depends on the individual local circumstances which mode should be used. Please ask your Vectron Systems dealer to adjust the appropriate energy saving mode for you. 9.4.3 Careful handling of the terminal Especially during peak periods in restaurants the terminal can easily be damaged or even destroyed due to carelessness. At this point we would like to give you some hints on how you can protect your terminals and thus extend their operating life. • Do not put the terminal on a tray with drinks! When serving customers, the glasses may fall and the terminal will get wet. Always carry the terminal in the optionally available belt and holster. This is the best protection against moisture and other damage. A massive moisture damage will in any case lead to unserviceability of the terminal! • Even when carrying the terminal in belt and holster you cannot exclude that the display is damaged if it is turned away from the body. In narrow rooms or in times of hectic you easily bump against tables or counters. Thus, the display can be scratched completely. To protect the display from being scratched always carry the terminal with the display turned towards the body! 48 9.5 Vectron POS Mobile Final Remark We hope we were able to give you some helpful information about your Vectron POS Mobile. Due to the numerous programming possibilities, the description had to be quite general and the information restricted to the main functions. Your Vectron dealer will gladly answer any of your questions. Please visit us on the web at www.vectron.de where you will find the latest Vectron news and in addition you can give us your comments and questions. Vectron POS Mobile 49 10 Accessories By using high-quality accessories, the Vectron POS Mobile can be equipped for all requirements. On the following pages we will present you all accessories available for the Vectron POS Mobile. It can be purchased from your Vectron Systems dealer. He will also assist you with the configuration of POS system and accessories. 10.1 System accessories As already mentioned, the base station of the Vectron POS Mobile in its standard version can communicate with up to four mobile devices simultaneously. Therefore you can order additional mobile devices 10.1.1 Terminals and battery Additional terminals (see fig. 4) incl. battery (see fig. 18) can be ordered from your Vectron Systems dealer under article number 10060111. Terminal without battery: article number 21010011. Terminal battery without terminal: article number 21010201 10.1.2 Radio printer Radio printers (see fig. 11) can be ordered from your Vectron Systems dealer under article number 21010021. Printer battery without printer: article number 21010202 50 Vectron POS Mobile 10.1.3 Memory extension 4 MB The standard memory of the Vectron POS Mobile base station comprises 2 MB. This memory can be extended to 4 MB, allowing you to process a cinsiderably higher number of bookings. The memory extension to 4 MB can be ordered from you Vectron Systems dealer under article number 20012101. He will also carry out the mounting. 10.2 Radio accessories We already pointed out that the radio range of the Vectron POS Mobile can be considerably extended with the corresponding accessories. In addition, the number of mobile devices that can be operated simultaneously, can be increased. 10.2.1 Internal radio module With the second internal radio module up to eight mobile devices can be operated simultaneously with the base station. Yet, this does not extend the range. A second radio module can be ordered from your Vectron Systems dealer under article number 11020099. He will also carry out installation and configuration. 10.2.2External radio module By means of external radio modules (see fig. 21) four additional mobile devices can communicate with the base station. Since the serial connection cable between base station and external radio module can be up to 100 m long, the radio range can be extended considerably. External radio modules (incl. power pack) can be ordered from your Vectron Systems dealer under article number 70060005. Vectron POS Mobile 51 At a base station, max. two external radio modules can be operated simultaneously. A combination of internal and external radio modules is possible. 10.2.3 Roaming station Like the external radio module, the roaming station (see above) serves to increase the number of mobile devices to be operated and to extend the radio range. The roaming station is available with one or two internal radio modules. A roaming station with one internal radio module can be ordered from your Vectron Systems dealer under article number 10060103. A roaming station with two internal radio modules can be ordered from your Vectron Systems dealer under article number 10060104. A combination of roaming station, internal and external radio modules is possible. 10.3 Additional accessories For the Vectron POS Mobile the following additional accessories are available: 10.3.1 Bags and belts for terminal and radio printer To protect terminals and radio printers you can purchase durable bags from your Vectron Systems dealer. These bags can be pulled over a belt that can also ordered from your dealer. Thus, the bags can easily be carried around the waist. Vectron POS Mobile 52 Fig. 22: Bag for terminal Fig. 23: Bag for radio printer Fig. 24: Belt Bags and belt are available separately or as a set. Article numbers: • bag for terminal: 11020101 • bag for printer: 11020102 • belt: 11020103 • Set: 11020104 Vectron POS Mobile 53 10.3.2 Fastening swirl for terminal For the terminal of the Vectron POS Mobile a fastening swirl is available. It is fastened into one of the two threads on the back of the terminal (see fig. 25). By means of a strap the terminal can be carried out around the waist. The swirl turns freely, adjusting to body motion without inhibiting the work process. The fastening swirl can be ordered from your Vetron Systems dealer under article number 11020021. Fig. 25: Fastening swirl 10.3.3Printer paper You can also order the paper required for your radio printer from your dealer. Article number 30520101. 54 Vectron POS Mobile 11 Maintenance, service and repair The components of the Vectron POS Mobile are designed to be maintenance-free. Only the batteries need to be charged and installed in the Mobile terminal and printer. If any repairs should be needed, they must be performed by your Vectron dealer. The Vectron POS Mobile should be cleaned with a dry cloth. If necessary the cloth may be dampened with a mild cleanser. Do not put any liquids or cleansers directly on the Mobile terminal or printer and do not immerse the Mobile terminal or printer in any liquids. The display of the Mobile terminal should be cleaned with tissues like those used for eyeglasses or computer monitors. Scouring agents or agents containing solvents and/or acids should not be used and the casing should never be opened. These will void your warranty. Contact your Vectron dealer for further information. 12 Disposal The Vectron Systems AG is legally obliged to take back electric and electronic equipment that was produced by or on behalf of the company after use and to guarantee a proper recycling of this equipment. Please send back any electric or electronic devices and any accessories and peripherals that you do not require or that cannot be used anymore to your Vectron Systems dealer. Vectron POS Mobile 55 13 Feedback Dear Vectron-user, We strive to make the use of the sophisticated Vectron POS Mobile as easy and trouble-free as possible for you. We therefore tried to draw up this manual in a comprehensive and logical manner, providing you with some basic information. Since we strive to constantly improve our hardware, our software and also our manuals, we depend on your feedback to tell us what you think of this manual. Please use the form that you find in the contact section of our homepage www.vectron.de. We thank you very much for your support. Vectron Systems Vectron POS Mobile 56 14 Printer LEDs The green and red LEDs at the front of the printer indicate its status. Printer status Battery status Paper status Radio connection status green LED red LED OFF - - - off off SLEEP - - - flashes (1x / 2 sec) off ON ok ok ok on off ON ok Error - on off ON ok ok Error on flashes (2x / sec) ON weak resp. empty ok ok flashes (2x / sec) off ON weak resp. empty Error - flashes (2x / sec) on ON weak resp. empty ok Error flashes (2x / sec) flashes (2x / sec) Update / Transmission - - ok flashes (1x / 2 sec) off Update / Programming - - ok off on Vectron POS Mobile 57 15 Troubleshooting This chapter describes solutions for some common problems that may occur. As Vectron Systems constantly develops its hardware and software, errors may occur that are not yet indicated here. In this case please contact your Vectron dealer. 15.1 Error messages at the base station As the base station does not have a screen, error messages are indicated on the green LEDs (no. 1-8). In normal operation, the green LEDs are switched on in a specific sequence when the base station is powered on. 15.1.1 Error messages during start If no terminal is logged on and one or several of the green LEDs are on, there is a hardware fault. Contact your Vectron dealer.for assistance. 15.1.2 Other error messages If other problems occur at the base station (e.g. software-problems) and the LEDs 2, 4, 6, 8 and then 1, 3, 5, 7 flash alternately, you should try to eliminate the error by carrying out a reset (see above). If the problem remains, please contact you Vectron dealer. 58 Vectron POS Mobile 15.2 Error messages at the terminal Display „Searching“ remains on terminal Reason: The terminal‘s radio module does not find the base station • Possible error source: Base station not switched on or out of range Fault clearance: Switch on the base station or approach it with the terminal • Possible error source: Bbase station switched on but not ready for operation Fault clearance: Carry out a reset (see above) • Possible error source: All radio channels are in use Fault clearance: Release a radio channel by switching off a terminal or the radio printers • Possible error source: Identification numbers of the base station and terminal do not match. Fault clearance: Ask your Vectron dealer to correct the identification numbers. Display „Connecting“ remains in terminal Reason: Radio module finds the base station but cannot log-on • Possible error source: Base station does not work properly Fault clearance: Carry out a reset at the base station Display „Terminal ID wrong“ Reason: The terminal has an incorrect ID • Possible error source: An incorrect terminal ID was entered on the terminal. Fault clearance: Ask your Vectron dealer to adjust the terminal ID Vectron POS Mobile 59 Display „Terminal code wrong“ Reason: The terminal has an incorrect code. • Possible error source: An incorrect terminal code was entered at the base station Fault clearance: Ask your Vectron dealer to adjust the code Display „Too few hold buffers“ Reason: There are more terminals in operation than have been programmed in the base station • Possible error source: Not enough hold buffers have been configured Fault clearance: Ask your Vectron dealer to correct the number of hold buffers Display „Terminal has wrong DECT-No.“ Reason: the base station does not accept the terminal • Possible error source: Two Mobile terminals have been programmed with identical Terminal codes, ID codes and Base ID numbers. Fault clearance: Re-start your base station or ask your Vectron dealer to configure the terminals again Display „Terminal-ID already connected“ Reason: The base station does not accept the terminal • Possible error source: Several terminals with identical Ids, codes and Base Ids are logged on Fault clearance: Ask your Vectron dealer to configure your terminals again 60 Vectron POS Mobile Display „Update not possible“ Reason: Different software versions on base station and terminals • Possible error source: The base station runs an older version than the terminal and the versions are not compatible Fault clearance: Ask your Vectron dealer to update the software version of your POS Mobile Display „Battery empty“ Reason: Battery loses capacity • Possible error source: The battery is discharged Fault clearance: Change and charge battery Vectron POS Mobile Supplement I: 1 61 Technical Data Base station Processor.............................. Intel 486, 66 MHz Operating system ............. Vectron proprietary Main memory..................... 8 MB DRAM Data memory...................... 2 MB SRAM Mass storage ...................... 8 MB Flash Disk RF module ........................... Europe: DECT HW 86010 USA: HW 86020 integrated in casing, 2nd module optional Frequency range............... Europe: 1,88-1,9 GHz USA: 2.4 GHz DECT Communication.... meets DECT EN 300 175, ETS 300 699 Generic data service type c, class 1. Four radio channels per DECT-module may be operated simultaneously, e.g. three mobile terminals and one channel for printers. Data transfer rate.............. 24 kbps per channel Range .................................... Up to 300 m (1000 ft) in unobstructed, outdoor use. May be less when used indoors Certification ........................ TBR06 Licenses................................ BaPT-license (CE-Conformity, p. 60) Compliance with the FCC Rules (p. 61) Interfaces ............................. 1x Ethernet, RJ 45, 8-pin. 4x RS 232, RJ 69, 10-pin. Internal connection for a 2nd RF module LEDs ..................................... LED 1: Power (PWR) LED 2: Communication active (ACT) LED 3: Network link active (LNK) Further 8 LEDs for activity on radio channels Casing ................................... Diecast plastic Power supply ...................... External power adapter HW 1204 (US) (120 V / 60 Hz / 100 mA / 23 VA primary, 13,5 V / 1000 mA / 13,5 VA secondary) Vectron POS Mobile 62 Back-up power ................... Internal battery Casing color ........................ light gray Dimensions ......................... 200 mm x 155 mm 60 mm (WxHxD) 7,87 in x 6,10 in x 2,36 in (WxHxD) Weight ................................... 265 gr / 9,35 oz 2 Terminal Processor.............................. Motorola 68328 Operating system ............. Vectron proprietary Main memory..................... 1 MB S-RAM Mass storage ...................... 1 MB Flash ROM Display .................................. Supertwist LCD, 240x320 pixels, software adjustable contrast and brightness. Touchscreen ....................... Analog, resistive touch element Keyboard.............................. Membrane type keyboard with 20 keys, 16 are fixed function and 4 are programmable. The 16 fixed keys are backlit. Chip card reader ............... ISO 7816 compatible Charge card function ...... Plug-In for 2 smart cards in ID-000 format RF module ........................... Europe: DECT HW 86010 USA: HW 86020 Antenna................................ Omni directional, internal Frequency range............... Europe: 1,88 - 1,99 GHz USA: 2.4 GHz DECT Communication.... Meets DECT EN 300 175, ETS 300 699 Generic data service type c, class 1 Data transfer rate.............. 24kbps Range .................................... Up to 300 m (1000 ft.) in unobstructed, outdoor use. May be less when used indoors Certification ........................ TBR06 Licenses................................ As for the base station (see above) Connections........................ 3.3 V, serial interface Temperature ....................... 0° à +40° C / +32° à +104°F Storage temperature........ -20° à +60°C / -4° à +140° F Humidity .............................. Up to 95% (non condensing) Power supply ...................... Rechargeable battery HW 19196 Vectron POS Mobile 63 Data backup........................ Approximately 2 minutes while changing batteries Special features................. Programmable buzzer Casing ................................... Robust, ergonomically designed case that is suitable for use in either the right or left hand Dimensions ......................... 155 mm x 80 mm x 35 mm WxHxD 6.10 in x 3.15 in x 1.38 in WxHxD Weight ................................... 345 grams / 12.1 oz including battery 3 Printer Printing unit........................ High speed thermal printer, extremely quiet Paper width......................... 58 mm / 2,28 inches Print width .......................... 48 mm / 1,89 inches Paper roll .............................. 30 mm / 1,18 inches diameter Paper weight....................... < 60 g/m2) Paper types ......................... TF50KS-E2C 65 µm (Nippon Paper Industries) TP50KJ-R 65 µm AP50KS-E 65 µm HP220-AB1 65 µm (Mitsubishi Paper) PD160R-N 75 µm (Oji Paper) Paper control....................... Paper end sensor Printing speed ................... 27 mm/s = 1 inch/s Character set ...................... Graphics and special characters are supported RF module ........................... Europe: DECT HW 86010 USA: HW 86020 Certification ........................ TBR06 Licenses................................ As for the base station (see above) Magnetic card reader...... Meets ISO 7811, 3 tracks ON/OFF switch ................. Push button Indicators............................. 1 red LED, 1 green LED Power supply ...................... external power adapter HW 19195 64 Vectron POS Mobile Casing ................................... Robust plastic casing with mountings for belt Color....................................... dark gray Dimensions ......................... 125 mm x 97 mm x 60 mm WxHxD 4.92 in x 3.82 in x 2.36 in WxHxD Weight ................................... 460 g / 16.2 oz including battery 4 Charge station Sockets.................................. 1 slot for a mobile terminal 1 slot for battery HW 19195 or HW 19196 1 slot for battery HW 19196 Charger................................. Full charge in 3-4 hours; when charged, maintenance mode Indicators............................. Green LED power on Yellow LED (1 per slot) charging status Power supply ...................... External power adapter HW 1204 (US) (see above) Color....................................... Dark gray Dimensions ......................... 198 mm x 97 mm x 132 mm WxHxD 7.80 in x 3.82 in x 5.20 in WxHxD Weight ................................... 585 grams / 20.6 oz Vectron POS Mobile Supplement II: 65 Pin assignment In the following you find the pin assignments of the base station. 1 Parallel interface (LPT 1) Fig. 26: Parallel Interface PIN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19-25 Name / Strobe Data0 Data1 Data2 Data3 Data4 Data5 Data6 Data7 / Acknlg / Busy PE Select Auto Feed Error / Init Select In GND GND Meaning Data Timing Data bit 0 Data bit 1 Data bit 2 Data bit 3 Data bit 4 Data bit 5 Data bit 6 Data bit 7 Acknowlege Ready to receive Paper end Online / Offline status Automatic Line-Feed Error message Reset of printer Activation of printer Ground Ground Vectron POS Mobile 66 2 Serial interfaces (COM1 - COM4) RJ 45 10p10c PIN 1 2 3 4 5 6 7 8 9 10 Signal RI DCD RTS RxD Ground TxD DTR CTS DSR + 5V Fig. 27: Serial interface Note: The pin assignment of the serial interfaces at the base station does not correspond to the pin assignment of the other Vectron POS systems. For the connection of peripherals you therefore need an appropriate adapter cable. For this purpose please contact your Vectron dealer. 3 Network connection (10BaseT Network) RJ 45 8p8c 8. . . 1 Fig. 28: Network connection PIN 1 2 3 4 5 6 7 8 Signal TD+ TDRD+ NC NC RDNC NC Vectron POS Mobile 67 Supplement III: Documentation of modifications Date Modifications 18.04.2001 • First creation and publication 10.05.2002 • Layout adaptation; • Chapter 5 „System concept and function“ expanded; • Chapter 6.2.5 „Smart cards and reset“ expanded (notes on using the reset contact); • Chapter 6.2.9 „Local Settings“ expanded („Keyclick“); • Chapter 7 „Installation of the Vectron POS Mobile“ added; • Chapter 9, 4 „Additional remarks“ added; • Chapter „Euro compatibility“ removed; • Chapter 10 „Accessories“ added; • Chapter 12 „Disposal“ added; • Chapter „Documentation of modifications“ added; • Table of contents, glossary and index adapted 19.07.2002 • Chapter 6.4 “Charge station and batteries” expanded (“Excursion: operating life of batteries”) 28.08.2002 • Chapter 6.2.1 „Keyboard and display“ expanded (notes on using the keyboard) 12.11.2002 • New article numbers adapted 04.08.2004 • Information on power pack HW 1204 (US) added Vectron POS Mobile 68 EU-Declaration of conformity in compliance with guideline 1999/5/EG (R&TTE) Manufacturer: Address: Vectron Systems Willy-Brandt-Weg 41, D-48155 Münster, Germany Product designation: Type designation: VECTRON POS Mobile Base Station, Charging Station, Printer, Terminal Vectron Systems declares, that the above designated product complies with the fundamental standards of Article 3 of R&TTE when applied as directed. Air interface for radio installations according to Article 3 (2). Applied harmonised standards: CTR 6 Ed 2: 1997 Protection requirements concerning the electromagnetic compatibility according to Article 3 (1) b. Applied harmonised standards: EN 55022 Kl. B: 1999 ETS 300329: 1997 EN 61000-4-2: 1996 EN 61000-4-3: 1999 Health and safety according to Article 3 (1) a. EN 60950: 1997 Münster, 14.03.2001 Jens Reckendorf Member of the board Research & Development Thomas Stümmler Member of the board Marketing & Sales Vectron POS Mobile 69 Compliance with the FCC Rules This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 70 Vectron POS Mobile Glossary of terms Barcode-Scanner ........................... For reading of bar codes Battery ............................................... Rechargeable Battery BIOS..................................................... Basic Input Output System Boot ..................................................... Loading of BIOS and operating system at power-on Calibration........................................ Correction of geometric or colour faults of screens, scanners, printers etc. Capacitor........................................... Electronic component for storing electricity CE......................................................... Mark that indicates that a product conforms to EU standards and regulations. Chip..................................................... Small electronic component which can store information and carry out calculations Chip card........................................... SmartCard, where information is stored in a chip Code .................................................... encryrpts and decryrpts of confidential information Conservation of charge ............... Ensures a battery stays fully charged when it is in the charge station for an extended period of time. DECT................................................... Digital Enhanced Cordless Telecommunication Ethernet ............................................. The communication protocol for connecting terminals Euro..................................................... The standard currency to be used in participating European nations after 01.01.2002 Vectron POS Mobile 71 FlashROM-memory........................ Memory containing the operating system of the VPOS, which may be updated by qualified technicians Hardware.......................................... Physical components of a computer and its peripherals Hub...................................................... A device needed to implement the Ethernet protocol. Infrared diode ................................. Electronic component for data transmission by invisible light Interface ............................................ Connection between computers or computers and peripherals Internet .............................................. Worldwide computer network Isolated Ground.............................. A type of electrical circuit in a building designed to provide stable computer operation. LCD ...................................................... Liquid Crystal Display LED...................................................... Light Emitting Diodes Magnetic strip card....................... SmartCard where information can be stored in a magnetic strip Micro chip......................................... see Chip Network connection..................... An interface that allows connection of computers Parallel interface ............................ An interface for parallel data transfer Peripherals........................................ Devices connected to a computer Pixel .................................................... Picture element with defined coordinates POS ...................................................... Point Of Sale Processor........................................... The main chip in a computer. It is responbsible for carrying out the main functions of the computer. 72 Vectron POS Mobile Roaming............................................ Automatic transferring of Mobile terminals to a second base station as the Mobile moves out of range of the first base station. Roaming station............................. Base station with restricted functions allowing radio communication with mobile devices over large distances. Serial interface................................ Sequential data transfer Sleep mode....................................... see Stand-By-Mode Smart cards...................................... Chip cards which manage the clerk‘s account SmartCard ........................................ Plastic card storing electronic information on a micro chip or on a magnet strip Soft key .............................................. Can be allocated with any function Stand-By-Mode ............................... Disables most functions of a device when it is not being used in order to extend the life of the battery Sub-D-plug........................................ A type of connector used for serial and parallel connections Subscription..................................... Assignment of a Mobile terminal or Mobile printer to a base station Supertwist........................................ LCD-technology, allowing a larger viewing angle with higher contrast than the standard LCD-technology Thermal printer ............................... A printer using a technology that creates the image on the paper with heat Touch screen ................................... Pressure sensitive screen TouchPen .......................................... Stylus for operating the touch screen Vectron POS Mobile 73 Index Symbole 10BaseT ............................................. 15, 66 A Accessories ...................................... 8, 13, 16, 49, 50, 51, 54 Acoustic signal............................... 27, 31 Antenna............................................. 11, 39, 62, 69 B Base station...................................... 7, 8, 9, 10, 12, 13, 14, 15, 16, 21, 22, 24, 27, 28, 29, 33, 39, 40, 45, 46, 49, 50, 51, 57, 58, 59, 60, 61, 65, 66, 68, 72 Battery ............................................... 8, 9, 16, 20, 21, 22, 28, 30, 31, 33, 35, 36, 37, 47, 49, 56, 60, 61, 62, 63, 64, 70, 72 Battery compartment................... 20, 30, 31 Belt....................................................... 28, 34, 47, 51, 52, 63 Belt clip .............................................. 28, 34 C Cables................................................. 9 Calibration........................................ 25, 26, 27, 70 Capacity ............................................ 37 Cashier............................................... 41, 43, 44 Cashier-invoice ............................... 44 Charge contact ............................... 22, 36 Charge station................................. 7, 8, 9, 13, 22, 35, 36, 37, 38, 64, 70 Chip card........................................... 19, 20, 29, 70, 72 Chip card reader ............................ 19, 62 Clean................................................... 10, 32, 54 Components..................................... 7, 8, 10, 14, 16, 54 Conformity ....................................... 61, 68 Contrast ............................................. 25, 26, 62, 72 Control lamps .................................. 38 Credit cards...................................... 13, 19 Currency ........................................... 70 Customer card ................................ 19 74 Vectron POS Mobile D Damage ............................................. 7, 10, 16, 18, 21, 33, 36, 47 Data processing ............................. 7, 12, 22 DECT................................................... 13, 59, 61, 62, 63, 70 Department...................................... 43 Display ............................................... 11, 17, 19, 23, 24, 25, 26, 27, 41, 42, 46, 47, 54, 62, 71 Distance ............................................ 10, 11 Dust..................................................... 9 E Electromagnetic fields................. 9 Error .................................................... 16, 30, 31, 56, 57, 58 F Fastening swirl............................... 53 Faults .................................................. 10, 70 FCC Rules ......................................... 61, 69 Feedback........................................... 55 Frequency......................................... 13, 61, 62, 69 G Glossary ............................................ 70 Guest check ..................................... 12, 41, 42, 44 H Homepage ........................................ 55 Hourly report ................................... 44 Humidity ........................................... 9, 40, 62 I Infrared diode ................................. 22, 30, 71 Installation ....................................... 10, 69 Interference...................................... 13, 69 Introduction ..................................... 7 Invoice................................................ 42, 44 Vectron POS Mobile 75 J Journal ............................................... 44 K Keyboard........................................... 12, 13, 17, 19, 21, 23, 25, 26, 42, 62 L LED...................................................... 14, 16, 22, 30, 31, 33, 35, 36, 40, 56, 57, 61, 63, 64, 71 Liability.............................................. 16, 18, 21 Local settings.................................. 25, 40 Logging on ....................................... 24, 41 Log off ................................................ 41 M Magnetic card reader................... 29, 63 Maintenance ................................... 10, 54 Main group....................................... 43 Media.................................................. 19 Memory-effect................................. 37 Memory extension ........................ 50 Microsoft Windows....................... 15 N Network............................................. 7, 13, 14, 15, 61, 66, 71 Non-European countries............. 13 O Opener ............................................... 29 Open balance .................................. 44 Operating life .................................. 37 Operating mode ............................. 30, 40 Operation .......................................... 7, 10, 13, 16, 21, 22, 25, 30, 35, 39, 40, 41, 46, 57, 58, 59 Overcharging .................................. 36 76 Vectron POS Mobile P Packaging ......................................... 10 Paper................................................... 30, 31, 32, 33, 53, 56, 63, 72 Paper clip .......................................... 21 Paper compartment ...................... 29, 31, 32 Paper roll ........................................... 29, 33, 40, 63 Parallel interface ............................ 13, 15, 65, 71 Payment............................................. 13, 19, 42 Payment mode ................................ 19 Peripherals........................................ 7, 9, 13, 16, 54, 66, 71 Pin assignments............................. 15, 65 PLU ...................................................... 43, 44 Power adaptor................................. 15 Power connector............................ 15 Power failure ................................... 16, 28 Power pack....................................... 8, 16, 35, 40, 50 Printer ................................................ 7, 9, 10, 12, 13, 14, 15, 19, 24, 28, 29, 30, 31, 32, 33, 34, 35, 36, 40, 49, 51, 52, 53, 54, 56, 58, 63, 68, 72 R Radio channels ............................... 13, 14, 29, 58, 61 Radio communication.................. 33, 39, 45, 69, 72 Radio connection........................... 56 Radio module .................................. 13, 14, 29, 45, 46, 50, 51, 58 Receptacle ........................................ 20 Registration mode ......................... 25, 28 Repair ................................................. 10, 54 Reports............................................... 43, 44 Reset ................................................... 16, 20, 21, 28, 43, 57, 58 Reset switch .................................... 21 Roaming............................................ 15, 72 Roaming station............................. 45, 51, 72 Vectron POS Mobile 77 S Safety.................................................. 10 Self test .............................................. 34 Serial interface................................ 9, 45, 62, 66, 72 Serial ports ....................................... 15 Service ............................................... 54 Shoulder belt.................................... 28, 34 Sleep mode....................................... 26, 30, 33, 46, 72 Sleep time ......................................... 25, 26 Smart card........................................ 13, 20, 21, 62, 72 Soft key .............................................. 17, 23, 25, 72 Starting.............................................. 14, 33, 40 Storage............................................... 7, 12, 61, 62 Storage temperature..................... 62 Stylus .................................................. 9, 13, 17, 18, 19, 21, 72 Supplement ...................................... 7, 15, 31, 40, 61, 65, 67 Sustain voltage............................... 38 T Tear-bar ............................................. 29, 32 Technical Data................................ 7, 61 Terminal............................................ 7, 8, 9, 11, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 35, 36, 40, 41, 42, 45, 46, 47, 49, 51, 52, 53, 54, 57, 58, 59, 60, 62, 68, 72 TouchPen .......................................... 21, 72 Touch screen ................................... 9, 12, 13, 17, 18, 26, 72 Transactions.................................... 43 Transmitter ...................................... 10, 11 Troubleshooting............................. 24, 57 V Vectron Commander .................... 15, 43 Version ............................................... 25, 27, 34, 49, 60 78 Vectron POS Mobile W Warranty ........................................... 10, 54 X X-Reports .......................................... 43 Z Z-Reports........................................... 43

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