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IPAC Guide Wiring and Cloud Programming IPAC Dealer Guide Wiring and Programming Thank you for purchasing a LiftMaster IPAC system. LiftMaster strongly recommends setting up and configuring any IPACs and door controllers prior to the day of installation. TABLE OF CONTENTS Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 How do I login? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Wiring Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Add IPAC Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connect Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connect Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Add IPAC Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10 Create a New Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Add Doors/Gates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Configure a Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Wire Door #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Wire Door #2 (If applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Create a Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Configure IPAC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-17 Set Group Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Bulk Load Cards/Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Create Credentialed User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21 Create a Resident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Create a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Set a Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-25 Create a New Senior Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 2 ((OVERVIEW (O OVE VERV RVIE IEW IMAGE IIM MA MAG AG GE HERE) HEERE H R ) Introduction BEFORE YOU BEGIN: 1 Order IPAC and/or door controller (SKU: IPACIPDCC) 2 Setup LiftMaster Hosted Services Account Call LiftMaster Customer support at (800) 323-2276 and have credit card and primary account holder information ready. NOTE: Record the Administrator ID and you will receive an email to set up a permanent password. 3 IPAC and IPACIPDCC require an active Internet connection at the installation location (including Cat-5 or Cat-6 at the IPAC installation location). Multiple connection options: • High speed Internet • DSL 4 Map of facility indicating entrance(s) and exit(s). Use a map to plan out all entrances and exits to be controlled. Plan wire runs and installation points prior to getting started. NOTE: Before installing the IPAC and Door Controller, power on and set up the hardware at your office or shop. Follow this manual to configure the hardware and ensure proper functionality prior to installation. This requires access to an Internet connection. 3 Cloud Login HOW DO I LOGIN? 1 Open a web browser and type LiftMaster.com/IPAC into the address bar. LiftMaster.com/IPAC 2 3 Enter login information you were provided in “Before you get started”. NOTE: ID and Password are case sensitive. 4 Click “Log In”. Scroll down and click “Cloud Login”. 4 Wiring Overview Not responsible for conflicts between the information listed in the wiring diagram and the requirements of your local building codes. The information is for suggested use ONLY. Check your local codes BEFORE installation. ACCESS POINT 1 READER 1 Passport Receiver Model PPWR (factory installed) INPUT 1 Door Sensing Device for access point 1 ChasisEnclosure Open abierto ACCESS POINT 2 READER 2 - Wiegand Device input for access point 2 REX 2 - Exit Request Button (REX), Keyswitch, Passive Infrared Device (PIR) for access point 2. INPUT 2 - Door Sensing Device for access point 2 RELAY 1 Gate/Door Operator, Maglock, or Door Strike. INPUT 2 COM ACCESS POINT 1 SENSE SHLD REX 2 COM SENSE COM SHLD INPUT 1 SHLD 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHIELD 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHLD READER 2 SENSE B Sense A Common Sense COM LINK -> READER 1 Common Sense Common RELAY BOARD RELAY 1 SHLD N.C. Common COM N.O. N.O. Common AUX 1 Alarm, Light, or Camera N.O. AUX 1 SHLD COMM LINK MODULE RELAY BOARD N.C. COM N.O. RELAY 2 SHLD N.C. RELAY 2 Gate/Door Operator, Maglock, or Door Strike Common COM N.O. N.O. AUX 2 SHLD N.C. COM N.O. Common N.O. ACCESS POINT 2 POWER RELAY BOARD ETHERNET PORT Optional Keypad 3 2 3 5 6 7 8 9 ¿ 0 # O 1 N 2 1 4 LAN 4 3 2 ON O 1 N PERIPHERAL BOARD CONFIG CONFIG USB ADMIN CONFIG 4 Config Switches ON PERIPHERAL BOARD AUX 2 Alarm, Light, or Camera USB - Device SHLD COM Common SENSE REX 1 Sense REX 1 - Postal Lock, Exit Request Button (REX), Keyswitch, Passive Infrared Device (PIR) for access point 1 PERIPHERAL BOARD 5 Setup ADD IPAC PANEL 1 Unpack IPAC and set it on a clean surface. Open IPAC using the included Key. IPPNL MAC 00:00:00:00:00:00 CP# TEC–3K–YYYYL 2 Move #1 dipswitch to “ON” position to enter administration mode. IPPNL MAC 00:00:00:00:00:00 4 3 2 O 1 N ON LAN USB ADMIN CONFIG CP# TEC–3K–YYYYL 4 3 2 OO 11 NN ON ON CONFIG PERIPHERAL BOARD USB - Device SHLD COM SENSE REX 1 3 Write down Control Panel number: TEC – _ _ – _ _ _ _ _. Close the door. PERIPHERAL BOARD 6 Wiring CONNECT POWER INPUT 2 COM SHLD SENSE COM SHLD SENSE REX 2 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHIELD 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHLD READER 2 INPUT 1 B COM A SHLD COM LINK -> READER 1 SENSE • DO NOT use ANY power supply other than those supplied with your access control panel. • DO NOT power electronic strikes and latches with the same power supply used to power the access control panel; doing so will cause DAMAGE to the access control panel. • DO NOT connect the power supply to a switched outlet or otherwise controlled AC outlet. • DO NOT connect the power supply to the 120 Vac outlet until ALL wiring is completed. • Install the transient noise suppression device (MOV) supplied with the access control panel for AC powered devices and Diode for DC powered devices. RELAY 1 SHLD N.C. COM N.O. N.C. COM N.O. SHLD RELAY 2 COMM LINK MODULE RELAY BOARD AUX 1 SHLD N.C. COM N.O. AUX 2 SHLD N.C. COM N.O. Connect the included power transformer to the IPAC power input connector using at least 18 gauge wire (AWG). NOTE: When installing, make all wire connections prior to applying power to the unit. RELAY BOARD 7 Wiring CONNECT ETHERNET IPPNL MAC 00:00:00:00:00:00 CP# TEC–3K–YYYYL USB ADMIN ON 1 O O N N 2 3 4 LAN PERIPHERAL BOARD CONFIG Connect the IPAC to an available port on an Internet modem, router, DSL Modem, or network switch using a Cat-5 or Cat-6 Ethernet cable. USB - Device SHLD COM SENSE REX 1 PERIPHERAL BOARD 8 Programming ADD IPAC PANEL TO A CLOUD ACCOUNT 1 On the touch screen, press “DHCP”, then “Advanced Settings”. 2 3 Press “Go Cloud”. IPAC will download latest firmware and restart. Confirm the proper firmware has been downloaded after the IPAC restarts. • • • Press “MISC” then “System Info”. Firmware Version should be “5.0.21”. If firmware starts with a “1” (e.g. 1.2.2) press the “Go Cloud” button and confirm IPAC downloads the latest firmware and restarts. 9 Programming 4 Return the #1 Dipswitch to the OFF position to return IPAC to user mode. From your computer or tablet open a web browser and log into IPAC hosted service account (LiftMaster.com/IPAC). 5 From the hosted account page, click “Setup” from the top toolbar. Navigate to Setup –> Sites and Doors –> New Control Panel. 6 Name the IPAC panel and enter Control Panel Number (CP#). Optional comments may be added to describe control panel in further detail. 7 Click “Save Control Panel”. CREATE A NEW SITE 1 Navigate to Setup –> Sites and Doors –> New Site. 10 2 Enter all required fields. 3 Click “Save Site”. Programming ADD DOORS/GATES 1 Navigate to Setup –> Sites and Doors. NOTE: If already on the “Site” page, click ”Add Door” Click “Add Door”. 2 3 Enter Door Name. Select Control Panel from drop-down. 4 Click “Next”. 5 11 Select Board from drop-down. Select Node from drop-down. NOTES: Board 1 Node 1 = Door 1 Board 1 Node 2 = Door 2 Programming CONFIGURE A DOOR 1 Navigate to Setup –> Sites and Doors –> Edit Door. NOTE: If already creating a new door, the user will already be on this page. Follow the steps below. 2 Enter the door name. 3 Confirm door settings. 4 Set a door unlock schedule if the gate or door is held open or does not require a credential to enter at certain times. Note: Instructions for how to a schedule can be found on page 22. The default values are appropriate for most applications. 12 5 Select “Yes” for control from browser (allows administrator to open door through web). 6 Click “Save Door”. Wiring WIRE DOOR #1 Unpack and mount IPAC using the provided knockouts. INPUT 2 COM SHLD SENSE COM SHLD SENSE REX 2 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHIELD 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHLD READER 2 COM B INPUT 1 A SHLD COM LINK -> READER 1 SENSE Connect Wiegand input to Door #1 to trigger the Primary and Auxiliary relays. 2 RELAY 1 SHLD N.C. COM N.O. Primary Relay AUX 1 SHLD COMM LINK MODULE RELAY BOARD N.C. COM N.O. Auxiliary Relay Connected Monitor Input RELAY 2 SHLD N.C. COM N.O. 3 Connect monitored input AUX 2 SHLD for Door #1 (door monitor switch). N.C. COM N.O. RELAY BOARD 4 IPPNL MAC 00:00:00:00:00:00 CP# TEC–3K–YYYYL 4 3 2 1 O O N N If a Request to Exit (REX) switch is used, wire it to REX 1 on the main board of the unit. (Postal Lock switch) USB ADMIN LAN PERIPHERAL BOARD CONFIG ON 1 USB - Device SHLD COM SENSE REX 1 REX 1 REX SWITCH PERIPHERAL BOARD 13 Wiring WIRE DOOR #2 (IF APPLICABLE) INPUT 2 COM SHLD SENSE COM SHLD SENSE REX 2 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHIELD 12V D1 D0 LED-RED HOLD BUZ LED-GRN GND SHLD READER 2 COM B INPUT 1 A SHLD COM LINK -> READER 1 SENSE 1 Connect Wiegand input to Door #2 to trigger the Primary and Auxiliary relays. RELAY 1 SHLD N.C. COM N.O. AUX 1 SHLD COMM LINK MODULE RELAY BOARD N.C. COM Connected Monitor Input N.O. RELAY 2 SHLD N.C. Primary Relay COM N.O. 2 Connect monitored input AUX 2 SHLD N.C. Auxiliary Relay COM N.O. for Door #2 (door monitor switch). RELAY BOARD 3 If a Request to Exit (REX) switch is used, wire it to REX 2. REX 2 REX SWITCH 14 Programming CREATE A DIRECTORY 1 Navigate to Users –> Telephone Entry System –> New Telephone Directory. 2 Name the directory. 3 Set the directory code length. The directory code is a 4-6 digit code guests use to dial a resident from the IPAC. WARNING: The code length cannot be changed once residents are added to the directory. 4 Click “Save”. CONFIGURE IPAC 1 Navigate to Setup –> Sites and Doors –> Site Directory. 2 Click on the desired site. 3 15 Select “More Operations” and then “Add IPAC Device”. Programming CONFIGURE IPAC 16 4 Select IPAC Control Panel. Enter device name. 5 Enter SIP Account Information. Domain: SIP.Phone.com SIP Username: (Example: 81976) SIP Password: (Example: 8$Sh77y69dBm7v) Programming CONFIGURE IPAC 6 Set other parameters: Enter greeting message (appears at top of IPAC screen). GATE 1: • Select DTMF key to grant access. • Select Gate/Door to be controlled. • Click Yes to enable access code entry from IPAC panel. GATE 2 (Optional): • Select DTMF key to grant access. • Select Gate/Door to be controlled. • Click Yes to enable access code entry from IPAC panel. Edit Speaker and Mic Volume. Select a Telephone Directory (the list of names that will display on IPAC). 7 Click “Save”. 17 Programming SET GROUP PRIVILEGES 1 Navigate to Users –> New Group. 2 Name Group and click “Save Group”. 3 4 5 Select “Site” pull-down menu and select “All Sites” or the desired site. Assign a schedule to each door/gate this group can open. Leave schedule blank if group has no rights to that door/gate. NOTE: See “schedule” section in this manual for how to create a new schedule. Scroll to the bottom of the Site list to see the options to Save Group. 18 Programming BULK LOAD CARDS/TRANSMITTERS 1 Navigate to Setup –> Cards –> Add Cards. 2 Select the format of the card/transmitter. NOTE: Different formats may display additional settings. 3 4 5 Enter Facility code. Click “Add Cards”. 19 Enter first and last Card Number. Leave off leading zeros. It is recommended to pick a standard format for all imported credentials. Programming CREATE CREDENTIALED USER For someone with a card, transmitter, PIN, or other credential: 1 Navigate to Users –> New User. 2 Enter First Name, middle name, and last name. Click “Save Identity”. 3 Assign PIN (Optional). • Click “Credentials” Tab. • Enter PIN or click 4, 5, 6, 7, or 8 to auto-assign PIN. • Click “Save PIN” button. 4 To add a card, transmitter, or other credential, click “Choose” to open “Card Bank” and add credential to user. • Select credential from “Add Cards” pop-up menu. • Use filter or arrows to search for card. • User can have multiple credentials. • Click (X) to close “Add Cards” pop-up menu. 20 Programming CREATE CREDENTIALED USER 5 Set dates user will have access. Leave blank if permanent user. 6 Repeat as needed. 7 Select “Groups” tab. • Click “Choose” button. • Select group(s) from “Select Group” pop-up menu. NOTE: User can be in multiple groups. • Click (X) to close “Add Cards” pop-up menu. 21 Programming CREATE A RESIDENT A resident is someone with a phone number. 1 Navigate to Users –> Telephone Entry System –> New Resident. 7 8 2 Select Directory. 3 Enter the resident’s name as it will appear on IPAC. 4 Enter Directory Code (Or use the buttons on the right to auto-populate). The Directory Code is the number a guest can use to quickly call the associated resident from IPAC. 5 Enter resident information. NOTE: it is important to enter all 10 digits of the resident’s phone number. 6 Set “Do Not Disturb Schedule” (Optional). IPAC will not allow calls to the resident during these times and the guest is notified. If resident does not want to be search-able in directory, select “YES”. Click “Save”. 22 Programming NOTE: Schedules have many uses when programming your IPAC and Door IPDC. • Access times for groups assigned to each entrance. During the selected times, members of a group can present a card, PIN, transmitter, or other credential to open the gate or door. • Use to hold open a gate or leave a door unlocked. Select the times the gate or door should be open or unlocked. • As a “do not call time” for residents. During the selected times guest cannot call the resident from IPAC. CREATE A SCHEDULE 1 Navigate to Setup –> Schedules –> New Schedule. 2 Enter schedule name. 3 Click and drag up or down to block out the times which the schedule will be ACTIVE. 4 23 Click “Save Schedule”. Programming SET A NOTIFICATION 1 Navigate to Setup –> Notifications –> New Notification. 2 Select all sites the notification rule will apply to . 3 Enter a description of the notification rule and enter the email address to send the notification. 4 Select the events to trigger the notification. 24 Programming 7 5 If a notification is tied to a group or user, add the group or user. 6 If desired, select a schedule for the notification rule to be active. Click “Save Notification”. 25 Programming CREATE A NEW SENIOR ADMINISTRATOR 1 Navigate to Setup –> Account –> Administrators. 2 7 Click “Save Administrator”. 26 Click “New” next to “Senior Administrators”. 3 Enter the administrator information. 4 Determine whether this new administrator can create other administrators. 5 Enter the Administrator ID, Password, Secret Qestion, and Secret Answer. 6 Enter your password to confirm who is creating the new administrator. Testing AFTER COMPLETING THE SOFTWARE SETUP Try to make a phone call from IPAC. 1 Press the directory button on the IPAC touch screen. The list of residents should appear. Press the desired name and then press the “call” button. IPAC will show a “connecting” then a “calling” message and will ring. 2 Pick up the resident’s or called phone and press the desired number to trigger the door to open. The IPAC welcome message will appear. 3 After the welcome message, confirm the customizable message has appeared in the upper left of the IPAC display and the clock is correct in the upper right of the IPAC display. 4 Confirm all Wiegand inputs correctly trigger the relays and events appear in the Cloud software Activity Log. When everything is working properly the IPAC is ready to be installed. 5 Install the IPAC. NOTE: Be sure all wiring is connected before applying power. 27 LiftMaster 845 Larch Ave. Elmhurst, IL 60126-1196 LiftMaster.com 01-38241 © 2015, LiftMaster All Rights Reserved