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DATASHEET Get the help you need to install, configure and make effective use of Hitachi Command Director software. Transform Virtualization Economics Reliable Trusted Innovate Information Global Change Intelligent Technology Services Value Insight Opportunity Social Infrastructure Integrate Analyze Discover Competitive Hitachi Command Director Implementation Service Properly Manage Storage Capacity and Performance Requirements for Your Business Applications IT organizations spend a considerable amount of time and effort developing tracking processes to correlate and analyze storage resources back to the respective business applications that rely on them. Without accurate and detailed storage reporting, there are no assurances that application service levels are being met, and effectiveness of storage management practices is limited. Hitachi Command Director software centralizes management and reporting across Hitachi Command Suite to provide the business intelligence you need to make informed storage management decisions. With business application views into the storage environment, you can easily align Hitachi storage systems with the applications and business functions that rely on them. Ensure an Optimal Setup of Hitachi Command Director Hitachi Command Director Implementation Service assists you with the initial planning and implementation of the product in your storage management environments. Hitachi Data Systems Global Solution Services (GSS) consultants implement Command Director and configure and validate it according to the parameters you specify. As part of the service offering, GSS also supplies knowledge transfer to maximize use of the software’s reporting and service level objective (SLO) monitoring features. By taking advantage of these features, you can improve management of the storage services you provide to your organization. Features and Scope of Service Features of the Hitachi Command Director Implementation Service include: ■■ Installation and validation of 1 instance of Command Director server software. ■■ Installation, configuration and validation of 1 license server. ■■ Installation, configuration and valida- tion of 1 Hitachi Tuning Manager data collector. ■■ Installation, configuration and valida- tion of 1 Hitachi Device Manager data collector. ■■ Installation, configuration and validation of 1 Hitachi Tiered Storage Manager data collector. ■■ Definition of 1 to 5 business views. ■■ Configuration and validation of moni- toring and reporting for 1 Hitachi NAS Platform. ■■ Configuration of monitoring and report- ing for 1 host. ■■ Knowledge transfer on product func- tions, capabilities and configuration. DATASHEET Benefits of Hitachi Command Director Implementation Service ■■ Maximize use of Command Director Hitachi Command Director Implementation Service allows you to quickly gain a business intelligence view of your Hitachi storage system. We help you: ■■ Understand a broad range of require- reporting and SLO monitoring features. ■■ Improve management of storage services. ments for application and storage system monitoring and reporting. ■■ Maintain Command Director effectively. Take the Next Step Find out how our services experts can help you successfully deploy Hitachi Command Director to monitor and manage your storage environment effectively. We invite you to contact your Hitachi Data Systems representative or visit us at www.HDS.com/services. ■■ Gain a quick and accurate implementa- tion of Hitachi Command Director. ■■ Learn the features and functionality of Command Director to manage even the most complex storage environment successfully. Corporate Headquarters 2845 Lafayette Street Santa Clara, CA 96050-2639 USA www.HDS.com Regional Contact Information Americas: +1 408 970 1000 or [email protected] Europe, Middle East and Africa: +44 (0) 1753 618000 or [email protected] Asia Pacific: +852 3189 7900 or [email protected] © Hitachi Data Systems Corporation 2013. All rights reserved. HITACHI is a trademark or registered trademark of Hitachi, Ltd. Notice: This document is for informational purposes only, and does not set forth any warranty, expressed or implied, concerning any equipment or service offered or to be offered by Hitachi Data Systems Corporation. DS-307-A DG April 2013