Sl 1100 Mini Brochure

Transcript

The SL1100 Smart Communications for Small Business www.NECSL1100.com SmithcommS | 1 State Street, Suite 1500 | Boston | MA | 02109 | (781) 333-4243 | [email protected] Why choose the SL1100? In today’s highly competitive business environment, effective and reliable communications are critical to a business’s success. Therefore, it is important that you invest in a unified communications solution that allows you to take advantage of the latest productivity-enhancing IP applications that can deliver increased performance throughout your organization – that solution is NEC’s SL1100 Communications System. This unique platform is the ideal solution for any small business. The SL1100 makes your team more reachable, responsive and productive. Value for Money Work Smarter – SL Desktop Suite Intuitive applications to increase efficiency and productivity NEC’s SL Desktop Suite delivers to you an integrated unified communications (UC) solution that enhances your organization’s productivity and collaboration. This productivity-boosting solution offers you key functions that deliver excellent business benefits. Manage Communications from Your Desktop PC The SL Desktop Suite’s Desktop Client is an intuitive application providing • Powerful communications with a small business price tag full call control from your PC screen. With just a few clicks of your mouse, • Only pay for what you need, with an entirely scalable solution you can click-to-dial, manage calls and lookup contacts. For Microsoft® • Lower operational costs considerably by making smarter use of your Office Outlook® users, it easily integrates with your Outlook contacts, providing click-to-dial functionality within emails for further time-saving communications • A range of remote/home office options to help lower brick and mortar costs benefits. Support for Remote and Mobile Workers Easy to use The SL Desktop Suite’s Softphone is a portable telephony application, • Intuitive features that the whole team can use, without the need for offering you system phone functionality from your laptop, from wherever you are; ideal for remote and mobile workers. With the Softphone, your training • Desktop phones, wireless handsets and applications include shortcuts that speed up working processes • Time-saving applications empower your team to become more productive Keep them connected • Use your mobile phone to stay connected through your office number, from anywhere • DECT wireless communications maximizes reachability from anywhere on the premises workers will have the communications tools they need to work efficiently and productively, whether they’re in the office or on the road. Stay connected while on the move Remain reachable on the same number from wherever you are With Mobile Extension, you can take your office number with you when you’re on the road. It provides you access to system features such as caller ID, call transfer and voicemail and it really is like being in the office, whether you’re travelling or sitting in traffic. • Built-in conferencing for business meetings reduces travel costs • Never miss important messages with enhanced voicemail to keep you up to date • Company specialists can now be empowered to maintain high service standards when out of the office since they remain reachable from any location. • Salespeople can use Mobile Extension to ensure that even when The SL1100 Advantage they’re on the road, they never miss a call which could lead to a • IP Technology - IP Networking - IP Trunks (SIP) - IP Handsets - IP Softphone • Mobility Options - SMB Wireless (ML440) - Digital DECT Wireless Handsets - Mobile Extension • Voicemail - Email Notification • Automatic Call Distribution (ACD) • SL Desktop Suite (Unified Communications) - Desktop Call Control - Microsoft® Office Outlook® Integration  o Dial Out/End Call, Transfer and Conference from Contact - Company Directory Access - Personal Contact Lists - Softphone • Network Remote Office Locations - Share Voicemail, Transfer Calls and make Intercom Calls • Selection of IP and Digital Handsets Office lucrative business opportunity. • With DECT handsets for wireless voice communications, you Incoming call from customer can keep in-touch with customers and colleagues from any in-building Call automatically diverted to mobile location. SmithcommS | 1 State Street, Suite 1500 | Boston | MA | 02109 | (781) 333-4243 | [email protected] Mobile Worker More than voicemail Advanced features for enhanced communications InMail is more than just a regular voicemail box. Packed with powerful Automatic Call Distribution (ACD) Improve customer service levels through intelligent call routing business features, this is a solution to make keeping up to date easier The SL1100’s ACD facilitates the handling of high call volume with a than ever. It offers Message Notification to your desktop phone, home minimum number of resources. It reduces caller hold time and distributes office or mobile phone to allow you to monitor your mailbox effortlessly call volume evenly among your employees. Callers are given the option of from wherever you are. You can even choose to receive email notifications either immediately leaving a message for agent callback or holding for an with the message included as an audio attachment. agent. Those who wish to hold hear initial and repeating announcements No matter what you’re up to, you can have the right recorded message to match. With three personalized greetings, you can select the one most appropriate depending on your availability or the time of day. Additionally, the Call Record feature enables you to keep track of important discussions. Recordings can be emailed to colleagues and stored for quick reference at a later time. encouraging them to remain in the call queue. This prevents callers from hanging-up and reduces lost calls thereby helping to improve employee efficiency and streamline staffing. Networking Extend the reach of your communications With the SL1100’s networking capabilities, you can extend the reach of your communications to remote offices and mobile workers and ensure that your business can collaborate effectively. You can eliminate duplication and improve efficiencies by transparently sharing a single voicemail and intercom system. It also enables you to share trunks and transfer calls easily. With the InMail advanced features license, get your voicemail messages delivered immediately to your email inbox. SL1100 Station Equipment SL1100 Digital Handset Offers 12 or 24 line keys versions with programmable keys with LEDs, full duplex speakerphone, dual-color call indicator lamp and an energy-saving sleep mode – also available in white SMB Wireless (ML440) IP DECT Multiline Handset Offers true on-site mobility with 4 programmable keys, 3 dedicated soft keys (Hold/Transfer/ Conf.), brilliant color display with graphical user interface, wideband two-way speakerphone, caller ID and a silent vibrator mode UNIVERGE Digital DECT Handset SL1100 IP Handset Offers 24 line keys with programmable keys with LEDs, backlit keypad and display, full duplex Provides 2 line/24 character backlit display with feature icons, backlit keypad, 8 programmable keys with LEDs, headset port and selectable ring tones speakerphone, dual-color call indicator lamp and remote/home office functionality– also available in white DSS Console Provides 60 programmable keys with LEDs and is ideal for receptionists SmithcommS | 1 State Street, Suite 1500 | Boston | MA | 02109 | (781) 333-4243 | [email protected] SL1100 Feature List • Conference • Hotel/Motel - Single Digit • Abbreviated Dialing/Speed • Voice Mail Integration • Single Line Telephones • PBX Compatibility/Behind Dial • Conference, Remote Dialing PBX (Analog) • SL Desktop Suite • PC Programming • Account Code Forced/ • Conference, Voice Call/ • Hotel/Motel - Toll Restriction • Voice Mail Message • SL Net Verified/Unverified Privacy Release (When Checked In) Indication on Line Keys • Power Failure Transfer • Softkeys • Account Code Entry • Continued Dialing • Hotel/Motel - WakeUp Call Prime Line Selection • Station Hunt  Music on• Hold Softkeys • Voice Over  Flexible Timeouts Speed Dial  Navigation Key Line Hunt • Alarm • Data Line Security • Hot Key-Pad • Voice Response System • Private • Station Message DetailStation  Forced Trunk Disconnect d/Verified/Unverified  Night Service  Station Message Group Call Pickup Ringing Recording (VRS) Detail Recording • Alarm Reports  • Delayed • Hotline • Programmable Function Keys  Off-Hook• Signaling Station Name Assignment User Programmable  Group Listen ons Interface (ACI)• Alphanumeric Display Programming from a Multiline Response -System • Station Name  • Voice • Department Calling • Howler Tone Service  One-Touch Calling  Station Relocation  Handset Mute/Handset Cutoff nection Terminal Assignment - User (VRS) Upload Download • Analog Communications • Department Step Calling • Illuminated Dial Pad  Operator  T1 Trunking (with ANI/DNIS Compatibility)  Hands-free and Monitor tic Hold Interface (ACI) Programmable Audio • Pulse to Tone Conversion • Dial Pad Confirmation Tone • InMail  Paging, External  Tandem Ringing  Hands-free Answerback/Forced Intercom Ringing to System Conference) • Ancillary Device Connection • Station Relocation • Voice Response •External Redial Function • Dial Tone Detection • InMail-Automatic Access  Paging, (VRS)  Tandem Trunking (Unsupervised  Headset Operation ection (ARS/F-Route) VM by Caller ID  (VRS) - Call Forwarding - • Answer Hold/Automatic Hold • T1 Trunking (with ANI/DNIS Remote (System) Upgrade • Dialing Number Preview Paging, •Internal TAPI Compatibility  Hold Compatibility)  Park and Page • InMail-Cascade Message • Attendant Call Queuing • Repeat Redial • Digital Trunk Clocking  Park Tone Override  Hotel/Motel Notification • Tandem Ringing • Volume Controls • Automatic Call Distribution • Resident System Program • Direct Dialing (DID)  PC Programming Traffic Reports  Hotel/Motel - Do Inward Not Disturb tem Memory  Power Failure Transfer Transfer • Warning Tone for Long  Hotel/Motel - DSS Console Monitoring • InMail-Email Notification (ACD) • Tandem Trunking • Reverse Voice Over • Direct Inward Line (DIL) tem Power  Prime Line Selection  Trunk GroupConversation Routing  Hotel/Motel - Message WaitingAccess Inward System (Unsupervised Conference) • Automatic Release tendant • InMail-Find-Me Follow-Me • Ring Groups • Direct  Private Line  Trunk Groups  Hotel/Motel Room Status (DISA) • TAPI Compatibility • Automatic Route Selection • InMail - Language Setting • Ring-down Extension  Programmable Function Keys  Trunk Queuing/Camp-On  Hotel/Motel - Room Status Printout Note: Some features may (ARS/F-Route) (Hotline), Internal/External • Direct Station Selection (DSS) • Tone Override • InMail Park and Page  Programming from a Multiline Terminal  Uniform Call Distribution (UCD)  Hotel/Motel - Room-to-Room Call Restriction Follow Me be optional or available at a Console Redial Function • Background Music • RoHS Compliant • Traffic Reports  • InMail Upload Download  User Programming Ability  Hotel/Motel Single Digit Dialing Premise Audio • Directed Call Pickup (When Checked • Barge-In Room Monitor • Transfer future date.  Remote•(System) Upgrade  Virtual Extensions  Hotel/Motel - Toll Restriction In) Not Disturb Override • Intercom • Directory • Battery Backup - SystemHotel/Motel • Save Number Dialed • Trunk Group Routing  Repeat Redial  Voice Mail Integration (Analog) - Wake Dialing Up Call Memory Secondary • IP Multiline Station (SIP) Reverse• Voice • Distinctive Ringing, Tones • Trunk Groups  OverIncoming Voice Mail Message Indication on Line Keys  Hot Key-Pad  Ring Groups  Voice Over and Flash Patterns Extension • Battery Backup - SystemHotline • IP Single Line Telephone (SIP) • Trunk Queuing/Camp-On n  Extension  Paging Voice Response System (VRS)  Howler Tone Power Ring-down • DoService Not Disturb (DND) • Secretary Call (Hotline), (Buzzer) Internal/External • IP Trunk - (SIP) Session • Unicast/Multicast  RoHS Compliant  Voice Response System (VRS) Upload Download  Illuminated Dial Pad Initiation Protocol Mode • Built-in Automated Attendant • Door Box • Secretary Call Pickup Audio  Room Monitor  InMail • ISDN Compatibility • Uniform Call Distribution • Call Arrival (CAR) Keys • Drop Key • Security  Voice Response System (VRS) - Call Forwarding  Save Number Dialed  InMail-Automatic Access to VM by Caller ID inging (UCD) • Last Number Redial • Call Duration Timer • Ecologically Sound Power • Selectable Display Messaging Park and Page  Selectable Display Messaging  InMail-Cascade Message Notification gging ModeE911 • User Programming • Licensing • Call Forwarding  • Selectable Ring Tones  Ability Volume Controls  Selectable Ring Tones InMail-EmailSaving Notification ay/Time and Date Compatibility • Virtual Extensions • Line Preference  • Call Forwarding with • Serial Call  Warning Tone for Long Conversation Single Line Telephones  Follow InMail-Find-Me Follow-Me Restriction • Flash Setting • Long Conversation Cutoff  InMail - Language erride/Toll RestrictionMe Override  InMail Park and Page • Call Forwarding, Off-Premise • Flexible System Numbering • Loop Keys  Not InMail Upload Download • Call Forwarding/Do • Flexible TimeoutsAudio • Maintenance Capacities – Number of SL1100 1 2 3 Intercom • Forced Trunk Disconnect all/Privacy Release Disturb Override  • Meet Me Conference  IP Multiline Station (SIP) Total Ports 148 168 168 • Call Monitoring • Group Call Pickup • Meet Me Paging  IP Single Line Telephone (SIP) • Call Redirect • Group Listen • Meet Me Paging Transfer  IP Trunk (SIP) Session Initiation Protocol Max 64 84 84 ling • Call Waiting/Camp-On • Handset Mute/Handset • Memo Dial  ISDN Compatibility n Tone Cutoff • Callback • Message Waiting  Last Number Redial Analog 12 24 36 • Caller ID Call Return • Microphone Cutoff  Licensing• Hands-free and Monitor Trunk Ports iew PRI/T1 24 48 48  Line Preference • Hands-free Answerback/ • Caller ID • Mobile Extension (DID) Long Conversation Cutoff Ringing Forced Intercom • Caller ID - FlexibleRinging • Mobile Extension - Callback IL) IP Trunk (SIP/H.323 32 32 32 Loop Keys m Access (DISA) • Caller ID - SharedLogging to Mobile Phone • Headset Operation  Meet Me Conference on (DSS) Console • Central Office Calls, • Multiple Trunk Types • Hold Max 84 84 84  Meet Me Paging Answering • Music on Hold • Hotel/Motel  Meet Me Paging Transfer • Central Office Calls, • Name Storing • Hotel/Motel - Do Not Disturb Multiline Terminal 24 48 72  Placing Memo Dial ones and Flash Patterns Hotel/Motel - DSS Console • Class of Service  • Navigation Key Message•Waiting ) Analog Terminal 20 40 60 Monitoring • Clock/Calendar Display/Time • Night Service  Microphone Cutoff Extension  Mobile Extension and Date • Hotel/Motel - Message • Off-Hook Signaling ower Saving ModeE911 IP Terminal (SIP-MLT/Std.) 64 64 64  Mobile Extension Ports Waiting - Callback to Mobile Phone • Code Restriction/Toll • One-Touch Calling  Multiple Trunk Types - Room Status Restriction • Hotel/Motel • Operator DSS Console 12 12 12 mbering • Code Restriction Override/ • Hotel/Motel - Room Status • Paging, External Doorphone 2 4 6 Toll Restriction Override Printout • Paging, External (VRS) • Code Restriction, Dial Block/ • Hotel/Motel - Room-to-Room • Paging, Internal InMail 16 16 16 Toll Restriction, Dial Block Call Restriction • Park st rt Green Office logo and RoHS logo) Capacities listed are system maximums and may be limited by system configuration. RoHS Compliant Green Office Energy Saving Product For further information please contact your local NEC representative or: North America (USA & Canada) NEC Corporation of America www.NECSL1100.com About NEC Corporation of America Headquartered in Irving, Texas, NEC Corporation of America is a leading provider of innovative IT, network and communications products and solutions for service carriers, Fortune 1000 and SMB businesses across multiple vertical industries, including Healthcare, Government, Education and Hospitality. NEC Corporation of America delivers one of the industry’s broadest portfolios of technology solutions and professional services, including unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, microwave radio communications and biometric security. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with operations in 30 countries and more than $38.5 billion in revenues. For more information, please visit www.necam.com. SW11056 | v.4.4.12 | 1AllState Street, Suite 1500 Bostonare| MA | 02109 | (781) 333-4243 | [email protected] © SmithcommS 2012 NEC Corporation. rights reserved. NEC, NEC logo, and |UNIVERGE trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All trademarks identified with ® or ™ are registered trademarks or trademarks respectively. Models may vary for each country. Please refer to your local NEC representatives for further details.