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Sun Educational Services—Instructor-led Course Description Sun Fire™ Workgroup/Enterprise Server Maintenance SM-340 The Sun Fire™ Workgroup/Enterprise Server Maintenance course provides students with the information and skills necessary to install, configure, and maintain the Sun Fire™ 280R, Sun Fire ™ 3800, Sun Fire ™ 4800, Sun Fire™ 4810, and Sun Fire™ 6800 workgroup-to-midrange servers. Additionally, students learn to diagnose, remove, replace, and troubleshoot hardware, software, and firmware issues on these servers. Who can benefit Students who can benefit from this course are field service engineers, enterprise system network engineers, and anyone responsible for maintaining workgroup-to-midrange networked database servers. Prerequisites To succeed fully in this course, students should be able to: • Understand server hardware maintenance strategies • Understand concurrent maintenance concepts • Demonstrate common SolarisTM Operating Environment skills, such as logging in to the system, working with directories, and displaying files • Assemble, troubleshoot, and replace field-replaceable units (FRUs) for workgroup-tomidrange server systems Skills gained Upon completion of this course, students should be able to: • Describe the architecture, functional goals, models, and advanced reliability, availability, and serviceability (RAS) of Sun’s workgroup-to-midrange servers • Install, configure, connect, and start the servers • Configure an administrative workstation • Identify part, serial, and revision numbers of components and subcomponents • Remove and install FRUs • Set up and verify platform configuration parameters using the system controller • Create multiple segments and domains using hardware, system configuration, and access control lists (ACLs) • Perform flash programmable read-only memory (PROM) image updates • Use OpenBootTM programmable read-only memory (OBP) commands and interpret the results • Define and alter nonvolatile random access memory (NVRAM) parameters • Configure devices in the Solaris Operating Environment 50% 06/29/01 SM340_revA_CD_0601.fm 5 Lab Days Lab Duration For further information on courses please visit our Web site at http://www.sun.com/service/suned, or to order, please call: 1-800-422-8020. SM-340: Sun FireTM Workgroup/Enterprise Server Maintenance • • • • • Use Dynamic Reconfiguration to analyze, remove, and install system boards among domains Use Solaris Operating Environment support utilities and analyze their output Configure the SunTM Remote System Control (RSC) and perform maintenance activities Use the SunTM Management Center to monitor the status of multiple hosts and identify host error conditions Interpret and apply troubleshooting strategies Related courses Module 2 – Sun Fire 280R Server Architecture • • • • • • • Describe the Sun Fire 280R server architecture Install and remove the Sun Fire 280R server field-replaceable units (FRUs) Identify part numbers, serial numbers, and revision numbers of components and subcomponents Install the serve in an enterprise server rack Configure the system console Connect the server to a local network Power up the server Before: • SM-101: Solaris™ Operating Environment Essentials for System Maintainers • SA-118: Fundamentals of the SolarisTM 8 Operating Environment for System Administrators • SM-210: SunTM Desktop System Maintenance or SM-238: SolarisTM Operating Environment System Administration I After: • SM-250: SunTM Storage System Maintenance Module 3 – Sun Fire Midrange Server Architecture Course outline Module 4 – Sun Fire Midrange Platform Management Module 1 – Introducing the Sun Fire™ Servers • • • List the functional goals of the Sun Fire workgroup and midrange server product lines List of the models of the Sun Fire workgroup and midrange server product lines Describe the key features of each Sun Fire server • • • • • • • • • • • • • • • Sun Educational Services Describe the Sun Fire midrange server architecture Identify field-replaceable units (FRUs) by location and function Install and remove FRUs Identify part numbers, serial numbers, and revision numbers of each FRU Configure an administrative workstation Power up the Sun Fire midrange servers Invoke a platform shell and a domain shell Verify system hardware resources Verify system environments Determine firmware levels Determine hardware attributes View system controller message logs Set the time-of-day (TOD) clock Configure the platform for the Capacity-on-Demand (COD) software Set up the system controller network interface 2 of 4 SM-340: Sun FireTM Workgroup/Enterprise Server Maintenance • • Perform flash programmable read-only memory (PROM) image updates on various system components Back up and restore the system controller configuration files Module 5 – Sun Fire Segments and Domains • • • • • Determine the benefits of dividing the Sun Fire midrange server into multiple segments and domains Identify the hardware required to create multiple segments and domains Create a system configuration consisting of multiple segments and domains Configure an access control list (ACL) for a domain Navigate between shell environments Module 6 – OpenBoot PROM/ NVRAM • • • • • • • Describe the purpose and function of the OpenBoot programmable read-only memory (PROM) Corre4late OpenBoot PROM device tree entries to the physical system components of the Sun Fire 280R server Correlate OpenBoot PROM device tree entries to9 physical system components of the Sun Fire midrange servers Use OpenBoot PROM commands to gather system information Use the OpenBoot PROM test commands Define the configuration parameters available in the nonvolatile random access memory (NVRAM) Alter NVRAM parameters Sun Educational Services Module 7 – Solaris™ Operating Environment Support Utilities • • • • Determine how the Solaris Operating Environment references system components Identify the steps required to configure devices in the Solaris Operating Environment Identify Solaris Operating Environment support utilities Analyze output from various Solaris Operating Environment support utilities Module 8 – Dynamic Reconfiguration • • • • • Describe the benefits of Dynamic Reconfiguration Analyze domain configuration status using Dynamic Reconfiguration Identify the steps required for removing system boards using Dynamic Reconfiguration Identify the steps required for installing system boards using Dynamic Reconfiguration Move a system board between domains using Dynamic Reconfiguration Module 9 – Sun Remote System Control 2.0 Software • • • • Determine the benefits of Sun Remote System Control Install and configure Sun Remote System Control hardware and software Perform Sun Remove System Control user administration Configure a Sun workstation as the Sun Remote System Control console 3 of 4 SM-340: Sun FireTM Workgroup/Enterprise Server Maintenance Module 10 – Troubleshooting the Sun Fire Midrange Servers • • • • • • • • • • Identify the available tools for troubleshooting Sun Fire servers Determine how the power-on selftest (POST) test the Sun Fire servers Determine how OpenBoot diagnostics tests the Sun Fire 280R server Determine how data error correction code (EDD) and parity are checked in the Sun Fire midrange servers Understand how automatic system reconfiguration (ASR) reconfigures Sun Fire midrange hardware Interpret Sun Fire midrange server status light-emitting diodes (LEDs) Match Sun Fire midrange server error messages to failed fieldreplaceable units (FRUs) Blacklist system Sun Fire midrange server components recover from a hung domain Use a troubleshooting flowchart to isolate Sun fire midrange server defaults 4 of 4 Sun Microsystems, Inc. 901 San Antonio Road Palo Alto, CA 94303 Telephone: 800 422-8020 Specifications are subject to change without notice. Copyright 2001 Sun Microsystems, Inc. All Rights Reserved. Use is subject to license terms. Third-party software, including font technology, is copyrighted and licensed from Sun suppliers. Sun, Sun Microsystems, the Sun logo, Java, the Java logo, OpenBoot, Solaris, Sun Fire, Sun Fire 280R, Sun Management Center, and Sun Remote System Control are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Portions may be derived from Berkeley BSD systems, licensed from the University of California. Use, duplication, or disclosure by the U.S. Government is subject to the restrictions of 52.227-14(g)(2)(6/87) and FAR 52.227-19(6/87), or DFAR 252.227-7015 (b)(6/95) and DFAR 227.7202-3(a).