Smartvue® S4 Ip Video Intelligence System User Guide V4.5

Transcript

Smartvue® S4 IP Video Intelligence System User Guide v4.5 1 2 Copyright Notice ©1996-2007 Smartvue Corporation. All rights reserved. No part of this publication may be reproduced, stored, in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Smartvue Corporation. The information contained herein is designed only for use with this Smartvue product. Smartvue is not responsible for any use of this information as applied to other products. Warranty Notice Smartvue Corporation specifically disclaims the implied warranties of merchantability and fitness of this product for a particular purpose. Smartvue shall not be liable for any errors contained in this manual or for any damages resulting from loss of use, data profits, or any incidental or consequential damages arising from the use of Smartvue products or services. See warranty in the index for the complete product warranty. Neither Smartvue nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of accident, misuse or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with operating and maintenance instructions. Trademark Notice See for Yourself® and Smartvue® are registered trademarks of the Smartvue Corporation. Visual Management System™, Securevue™, PriorityCam™, PocketVideo™, Remotevue™, NoShow™, vRFID™, MeshCam™, Lowband MultiCam™, ClearChannel™, Quickvue™, Trackvue™, Visual Business Intelligence™, DynamicVue™ and 1-Click Surveillance™ are all trademarks of Smartvue Corporation. Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Smartvue disclaims any rights in those marks. Copyright © 1996-2007 SMARTVUE CORPORATION, all rights reserved. 3 4 Table of Contents Chapter 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 Introduction...................................................................................................................... 9 Welcome.......................................................................................................................................... 9 Using this Guide.............................................................................................................................. 9 Worldwide Compatibility ................................................................................................................. 9 Requirements.................................................................................................................................. 9 Warranty and Liability ..................................................................................................................... 9 Safety Instructions and Other Notices........................................................................................... 9 Wireless Notice ............................................................................................................................. 11 Chapter 2 Smartvue S4 Overview ................................................................................................. 13 2.1 Features Summary ....................................................................................................................... 13 Chapter 3 System Contents ........................................................................................................... 15 3.1 Package Contents......................................................................................................................... 15 Chapter 4 Setup Assistant CD-ROM............................................................................................. 17 4.1 Running the Smartvue Setup Assistant....................................................................................... 17 Chapter 5 Wireless Camera Setup................................................................................................ 19 5.1 Camera Placement ....................................................................................................................... 19 5.2 Camera Setup ............................................................................................................................... 19 5.3 Camera Reset ............................................................................................................................... 20 Chapter 6 Wired Camera Setup ..................................................................................................... 21 6.1 Camera Placement ....................................................................................................................... 21 6.2 Camera Setup ............................................................................................................................... 21 6.3 Camera Reset ............................................................................................................................... 22 Chapter 7 Smartvue S4 DVM (Digital Video Manager) Setup................................................... 23 7.1 DVM Location................................................................................................................................ 23 7.2 DVM Setup .................................................................................................................................... 23 7.3 DVM Camera Status Lights.......................................................................................................... 23 Chapter 8 Viewing Video from a Local PC .................................................................................. 25 8.1 DVM Setup on a Network............................................................................................................. 25 8.2 DVM Setup with Direct to PC Connection................................................................................... 26 8.3 Login .............................................................................................................................................. 26 5 8.4 Settings.......................................................................................................................................... 28 8.4.1 Camera Management .......................................................................................................... 29 8.4.2 Camera Settings .................................................................................................................. 29 8.4.3 Scan Settings ....................................................................................................................... 31 8.4.4 Add Cameras ....................................................................................................................... 32 8.4.5 Motion Detection .................................................................................................................. 33 8.4.6 Alert Settings ........................................................................................................................ 34 8.4.7 Recording Settings............................................................................................................... 35 8.4.8 DVM Settings ....................................................................................................................... 36 8.4.9 Storage Settings................................................................................................................... 37 8.4.10 Network Connection ............................................................................................................ 38 8.4.11 User Management ............................................................................................................... 39 8.4.12 Securevue Keys................................................................................................................... 40 8.4.13 Registration .......................................................................................................................... 41 8.4.14 DVM Log............................................................................................................................... 43 Chapter 9 9.1 9.2 9.3 9.4 9.5 9.6 9.7 9.8 Preview Display Options............................................................................................................... 45 Camera Scan ................................................................................................................................ 46 Pan, Tilt, and Zoom....................................................................................................................... 47 Quick Record................................................................................................................................. 47 Full Screen View ........................................................................................................................... 47 Quad View - Multiple Camera View............................................................................................. 47 Nine View - Multiple Camera........................................................................................................ 48 Low Bandwidth Interface .............................................................................................................. 49 Chapter 10 10.1 10.2 10.3 10.4 10.5 Video Search and Playback......................................................................................... 51 Search Recorded Video ............................................................................................................... 51 Playback Recorded Video ............................................................................................................ 51 Delete Recorded Video ................................................................................................................ 52 Save Still........................................................................................................................................ 52 Save Clip ....................................................................................................................................... 52 Chapter 11 11.1 11.2 11.3 11.4 Viewing Live Video........................................................................................................ 45 Insight Server................................................................................................................. 53 Insight Server Overview ............................................................................................................... 53 Registering with Insight Server .................................................................................................... 53 PC Access with Insight Server..................................................................................................... 55 Cell Phone Access with Insight Server........................................................................................ 56 Chapter 12 Direct Remote Internet Access ................................................................................... 59 12.1 Setting Up a Direct Connection.................................................................................................... 59 12.2 Direct Remote Internet Access from PC ..................................................................................... 59 12.3 Low Bandwidth Direct Remote Internet Access from PC........................................................... 59 6 12.4 Direct Remote Internet Access from a Cell Phone..................................................................... 59 Chapter 13 Common Troubleshooting........................................................................................... 61 Chapter 14 Customer Support......................................................................................................... 63 Chapter 15 Legal Notices ................................................................................................................. 65 15.1 FCC/CE Certification .................................................................................................................... 65 15.2 UL Notifications ............................................................................................................................. 65 15.3 Product Alteration Notification...................................................................................................... 65 Chapter 16 Warranty.......................................................................................................................... 67 Chapter 17 SMS Text Messaging Worldwide Email List ............................................................. 69 Chapter 18 Index ................................................................................................................................ 75 7 8 Chapter 1 Introduction 1.1 Welcome Thank you for selecting visual business intelligence technologies from Smartvue Corporation, one of the world’s leading IP video solution companies. To maximize the performance of your Smartvue solution, we recommend that you read this guide and follow the instructions. 1.2 Using this Guide All major sections and subsections are listed in the Table of Contents. Use this table when searching for information on a specific procedure or feature. Refer to the Index at the end of this guide for additional information. 1.3 Worldwide Compatibility Smartvue S4 is designed to work in most countries but may have special power requirements in your country. Please contact the organization which you purchased from for more information. The electric power frequency in any country is measured in the number of hertz (cycles per second). In countries which use 50hz, the cameras should be set to PAL and in 60hz countries the cameras should be set to NTSC (see Camera Settings). 1.4 Requirements • Smartvue requires a Personal Computer with the following: o o o o o • 1.5 1.2GHz Pentium or higher processor Microsoft Windows 2000 or XP or Apple OS Internet Explorer 6.0 or higher At least 512MB RAM Internet Explorer, Firefox, Safari, or Netscape IMPORTANT NOTE: Your web browser must have support for ACTIVE X enabled to support playback of H.264 video and use the Securevue USB security key functions. In Internet Explorer, under the TOOLS menu option select INTERNET OPTIONS, select SECURITY, then click on CUSTOM LEVEL and check to insure that all ACTIVE X settings are either set to ENABLED or PROMPT. Warranty and Liability For information on product warranty and liability, please see the Warranty section in this guide. 1.6 Safety Instructions and Other Notices 1. Instructions – All instructions should be read before operating the product. All operating and maintenance instructions should be followed. Follow all warnings and important notes in this guide. The instructions should be retained for future reference. 9 2. Cleaning – Unplug this product from the wall outlet before cleaning. Wipe the product with a dry towel. Do not use liquid or aerosol cleaners. 3. Accessories – Do not use accessories not recommended in this manual or in writing by the manufacturer, as they may be hazardous. 4. Avoid magnetic or electric fields – Do not use the camera close to TV transmitters, portable communication devices or other sources of electric or magnetic radiation. They may cause picture interference, or permanently damage the camera. 5. Water and Moisture – Hazard of Electric Shock – Do not use this product near water or in rainy/moist environments. 6. Placing or Moving – Do not place product on an unstable cart, stand, tripod, bracket or table. It may fall, causing serious injury to a child or adult, and damage to the product. 7. Power Source – The Smartvue S4 camera power adaptor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply, consult the dealer or local power company. 8. Power Cord Protection – Power cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to plugs and the point from which the cords exit the product. 9. Lightning – For added protection of this product during a lightning storm, disconnect it from the wall outlet. This will prevent damage due to lightning and power-line surges. 10. Overloading – Do not overload wall outlets and extension cords as this can result in a risk of fire or electric shock. 11. Objects and Liquid Entry – Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Be careful not to spill liquid of any kind onto the product. 12. Servicing – Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards and will void the warranty. Refer all servicing to qualified personnel. 13. Damage Requiring Service – Disconnect this product from the wall outlet and all power sources. Refer servicing to qualified service personnel under the following conditions: a. When the power-supply cord or plug is damaged. b. If any liquid has been spilled onto, or objects have fallen into, the product. c. If the product has been exposed to rain or water. d. If the product does not operate even if you follow the operating instructions. e. If the product has been dropped or the cabinet has been damaged. 10 14. This product contains a lithium coincell type battery recognized by Underwriters Laboratories UL File No. MH12210. CAUTION: Risk of explosion if battery is replaced by an incorrect type. This battery is not an EPA listed hazardous waste but all batteries may be considered hazardous waste. Disposal regulations and policies are different in each State and are subject to periodic revision. Contact your local jurisdiction for specific advice on disposal. 15. No one is permitted to disassemble or modify this product without the express permission of Smartvue Corporation. Alteration of this product will void the warranty and may void the user’s authority to operate this equipment under FCC guidelines. 16. Underwriters Laboratories Inc. (“UL”) UL has only tested for fire, shock or casualty as outlined in UL’s Standard(s) for Safety of Information Technology Equipment, UL 609501. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL has not tested the performance or reliability of the security or signaling aspects of this product. UL MAKES NO PREPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT 1.7 Wireless Notice Transmission of video data may be interfered with due to the nature of wireless communications and wireless interference from other wireless signal sources. This may affect the recording of video data. 11 12 Chapter 2 Smartvue S4 Overview 2.1 Features Summary The award-winning Smartvue® S4 wireless IP video surveillance solution includes the Smartvue S4 Digital Video Manager (DVM) and at least one Smartvue S4 camera. Smartvue significantly reduces the cost, complexity, and time required to install secure IP video surveillance with wireless video and self-configuring technologies which automatically set up the camera network, manage video storage as well as enable remote access from PCs and cell phones. Smartvue utilizes 802.11N draft wireless technology, which fundamentally changes how wireless signals are sent and processed. This technology enables Smartvue to deliver range and throughput enhancements up to ten times that of most other wireless technologies. H.264 video compression inside the camera offers better network bandwidth utilization and high quality imaging output. Smartvue also offers ultra-wide dynamic range “human eye” imaging which enables each pixel to use its own exposure setting to effectively process difficult lighting conditions such as those which have both bright and dark areas. Additional features include: o 1-Click Surveillance™ - Simple functionality makes Smartvue S4 easy to use o 10 Camera Support - Monitor up to 10 cameras with each DVM o DVD Resolution - High resolution D1 720x480 video o Extended Video Storage - H.264 video compression stores more video o Area Definable Motion Detection - Detects motion in a specific area o Motion Detection Alerts - Email and SMS cell notification on motion detection o System Alerts – Email and SMS cell notification on system issues o Calendar Programming - Schedule system operations by day and time o Recorded Video Archive - Point and click search for recorded video o Save Image and Video - Save high quality still images and video clips to PC o Camera ID - Customize each camera name and display it on screen o Remote DVM Control - Remotely control DVM from any web connected PC o Cell Phone Access – View cameras from any web enabled cell phone o Securevue™ Access Key – Encrypted USB key required for access (optional) o Progressive Scan Imaging – Delivers the clearest video with the greatest detail 13 o Zero Network Load – Wireless closed network system puts no load on network o All Digital Solution – From image capture through display o Reliable – All Linux system improves reliability and security o QuickVue™ Indicators – Lights on front of DVM and cameras display status 14 Chapter 3 System Contents 3.1 Package Contents The Smartvue S4 solution includes the S4 DVM (Digital Video Manager) and at least one Smartvue S4 Camera (purchased separately). The Smartvue S4 Digital Video Manager package includes one power cable, one standard network cable (gray), one crossover network cable (red), this Smartvue S4 User Guide, a setup CD-ROM, and QuickStart guide. The Smartvue S4 DVM will only work with Smartvue S4 cameras which are purchased separately. Smartvue camera packages include one power cable, an adjustable shelf stand, and a wall/ceiling mounting kit. 15 16 Chapter 4 Setup Assistant CD-ROM 4.1 Running the Smartvue Setup Assistant Smartvue recommends that you read this entire User Guide and follow the instructions, notes, and warnings. After that you may use the Smartvue Setup Assistant CD-ROM to assist you in the system setup. Insert the Smartvue Setup Assistant CD-ROM into the CD-ROM player on your PC, the application will automatically start. Click on the Run the Setup Assistant option to walk through installation step by step. 17 18 Chapter 5 Wireless Camera Setup 5.1 Camera Placement Before placing camera(s) in their desired locations, place them in the same room as the DVM for initial setup. Smartvue S4 cameras can be placed extended distances away from the DVM, depending on the environment and number of cameras used. Metal reinforced walls and floors will significantly impact camera distance. If the distance is too far for the camera to reach the DVM, Smartvue S4 cameras can be plugged directly into a network. Please see the next chapter for more information. To place the camera on a shelf or flat surface, slide the camera into its shelf stand then place the camera on any bookshelf or flat surface and adjust the tilt (up and down direction) of the stand as needed by adjusting the screw on the bottom of the stand. To wall mount the camera, attach the wall mount to a wall with the included screws then attach the camera. To mount the camera to a drop ceiling, use the drop ceiling mount then attach the camera to the mount. Be careful to attach the mount to the wall or ceiling securely so the mount will not dislodge and cause damage to the camera. 5.2 Camera Setup Plug the camera power cable into an outlet then plug the connecter into the back of the camera at its Power Input. The power indicator light will illuminate green on the front of the camera, then the light will turn red until it establishes a connection to the DVM. The indicator light on the front of the cameras indicates the camera’s status. Red means the camera is not connected to a DVM. Yellow means it is in the connection or upgrade process and green means it is connected and communicating with a DVM. On the back of the camera the Mounting Adapter allows you to mount the camera to a wall or ceiling using any standard mounting hardware or the included hardware. The Composite Video 19 Out is analog video and uses an RCA jack to connect to a monitor to give you a live view from the camera directly. The Power Input is where the power adaptor is connected to the camera. The Network Port is used to connect the camera to a network where the integrated wireless networking may not be required. To find out how to use the Smartvue S4 camera in wired mode, please see the section Wired Camera Setup. 5.3 Camera Reset In the case where a camera reset is required, use the Reset function to return the camera to its original factory configuration. While the camera is powered on, slide a paper clip into the small hole at the bottom of the camera where the reset button is located and press it three (3) times. Resetting the camera will erase all settings from the camera and the camera will need to be reconnected to the DVM. A reset is required to re-associate a camera with a DVM. 20 Chapter 6 Wired Camera Setup 6.1 Camera Placement Smartvue cameras can be used both in wireless and wired (connected through a network) modes. For longer distances between floors of a building or where the wireless may not reach, you can plug a Smartvue S4 camera directly into a network. To place the camera on a shelf or flat surface, slide the camera into its shelf stand then place the camera on any bookshelf or flat surface and adjust the tilt (up and down direction) of the stand as needed by adjusting the screw on the bottom of the stand. To wall mount the camera, attach the wall mount to a wall with the included screws then attach the camera. To mount the camera to a drop ceiling, use the drop ceiling mount then attach the camera to the mount. Be careful to attach the mount to the wall or ceiling securely so the mount will not dislodge and cause damage to the camera. 6.2 Camera Setup Plug a network cable into the Network Port on the back of the Smartvue camera and the other end into your network. Plug the camera power into an outlet then plug the power connecter into the camera’s Power Input. You must connect the camera to the network before connecting it to the power. The power indicator light on the camera will illuminate. For Smartvue S4 cameras to work properly when wired, they must be connected to the same network as the DVM. The indicator light on the front of the cameras indicates the camera’s status. Red means the camera is not connected to a DVM. Yellow means it is in the connection or upgrade process and green means it is connected and communicating with a DVM. Smartvue S4 cameras can be used with external Power Over Internet (PoE) power supplies. Please contact your Smartvue sales representative for more details. On the back of the camera the Mounting Adapter allows you to mount the camera to a wall or ceiling using any standard mounting hardware or the included hardware. The Composite Video 21 Out is analog video and uses an RCA jack to connect to a monitor to give you a live view from the camera directly. The Power Input is where the power adaptor is connected to the camera. The Network Port is used to connect the camera to a network where the integrated wireless networking may not be required. 6.3 Camera Reset In the case where a camera reset is required, use the Reset function to return the camera to its original factory configuration. While the camera is powered on, slide a paper clip into the small hole at the bottom of the camera where the reset button is located and press it three (3) times. Resetting the camera will erase all settings from the camera and the camera will need to be reconnected to the DVM. A reset is required to re-associate a camera with a DVM. 22 Chapter 7 Smartvue S4 DVM (Digital Video Manager) Setup 7.1 DVM Location Place the DVM on a flat and dry area close to a network connection or your PC. Locating the DVM so its antennas are above other electrical components and also centrally locating the DVM between all your cameras will improve wireless range. 7.2 DVM Setup Plug the power cable into an outlet and the other end it into the Power Input on back of the DVM. If you are connecting the DVM to a network, use the network cable (gray) or any other standard Ethernet cable. Plug one end into the Network Port of the DVM and the other into your network. If you are connecting the DVM directly to your PC, use the crossover cable (red). Plug one end into the Network Port of the DVM and the other to the network port on your PC. To turn on the DVM, press and release the Power Switch on the back of the DVM only once, the Smartvue logo on the front of the DVM will illuminate. To turn off the DVM, also press and release the Power Switch only once. Shutdown may take up to a few minutes. On the rear of the DVM there are two USB Ports (male and female) and the Securevue USB port. The Securevue USB port is where the Securevue USB Key is connected (optional). See the chapter on Securevue in this guide for more information. To turn off the DVM, press the Power Switch ONLY once and release. The system will process the shutdown, which make take up to two minutes. 7.3 DVM Camera Status Lights The Smartvue S4 DVM is designed to enable users to monitor the status of cameras without requiring the user to login to the system. There are ten Camera Status Lights on the front of the DVM, each marked with the numbers 1-10 and each representing a camera. 23 Each light on the front of the DVM has two status modes. Green signifies the camera is connected and operational and flashing red signifies the camera has lost its connection to the DVM or is in upgrade mode. 24 Chapter 8 Viewing Video from a Local PC 8.1 DVM Setup on a Network Insure your DVM is on and connected to a network using the gray cable provided or any standard network cable. Insert the Setup CD-ROM and the startup menu will appear. Click on the Install the DVM Finder option. The DVM Finder will assist in connecting you to your DVM by finding its IP address on your network. After installation, the DVM Finder dialog will appear. Click on the Search button. The application will begin to scan your network for the DVM, this may take some time. The IP address for your DVM will appear in the list below, click on the address then click on the Create Icon button. This will create an icon on your desktop that will link you to your DVM. 25 8.2 DVM Setup with Direct to PC Connection To connect the DVM directly to your PC, use the crossover cable (red) or a suitable patch cable. Plug one end into the Network Port of the DVM and the other to the network port on your PC. When connecting directly to your PC, you must change the IP address of your PC to 192.168.1.110 (or 192.168.1.XXX) and use the URL 192.168.100 to access the DVM. If the DVM is connected directly to your PC, the wireless on your pc must be disabled. In Windows, from NETWORK CONNECTIONS, right click on the WIRELESS NETWORK CONNECTION then select DISABLE. 8.3 Login Double click the Smartvue DVM icon on your desktop (which the DVM Finder created) and your browser will open to the Smartvue DVM log-in screen. Enter the username ADMIN and the password ADMIN then click on Login. If you click on the KEY icon button, the Securevue login will appear. See the section titled Securevue for more details on this feature. Before you can play Smartvue video in your browser, Active X must be enabled. In Internet Explorer, under the tools menu option select INTERNET OPTIONS, then SECURITY, then CUSTOMIZE. Select ENABLE or PROMPT for all Active X options. Smartvue requires Windows XP or 2000, Internet Explorer, and a PC with a 1.2GHz processor or higher. 26 Once you log into the Smartvue DVM you will see the main interface. Click on the SETTINGS button to access the system Settings. 27 8.4 Settings The Settings dialog enables quick and easy access to all aspects of managing your Smartvue DVM. Here are the options available from the Settings dialog. To add cameras to your DVM, click on the Add Cameras button. Camera Management – Upgrade, edit, or delete cameras Camera Settings – Change color, sharpness, frame rate, and more Scan Settings – Pick the cameras and time to display in scan mode. Add Cameras – Add new cameras to your DVM Motion Detection – Change motion detection settings Alert Settings – Set alerts along with email/text message addresses Recording Settings – Set the day and time to record video DVM Settings – Upgrade DVM and camera software Storage Settings – Change settings for how video is recorded Network Connection – Change dynamic or static IP settings User Management – Add and edit users and privileges Securevue Keys – Create and manage Securevue USB keys Registration – Register for upgrades and free remote access DVM Log – Logs all system activities 28 8.4.1 Camera Management To access the camera management feature, in the Settings dialog, click on Camera Management. A list of all cameras which are connected to the DVM will appear. A preview image of each camera will appear to the right. Click on the Edit button to edit the camera settings or change its name. Click on the Delete button to remove the camera from the system. Once removed, a camera can only be added by using the Add Cameras function. Click on the Upgrade button to upgrade the software for the camera if an upgrade is available. To add cameras, see the settings option Add Cameras. 8.4.2 Camera Settings From the Camera Settings dialog, you can control settings of each camera individually. Select a camera from the Camera Selection drop down list which will list every camera connected to the 29 DVM. The settings are divided into two sections, General Camera Information and Advanced Camera Information. The General options and display for each camera in the drop down list include: Camera Name – Edit the Camera Name Camera Version – Lists the software version on the camera Encoder Version – Lists the version of the video encoder Enabled – Enables or Disables the Camera Timestamp – Displays the camera name, date and time 30 Contrast – Adjusts the video contrast (click on the + or – to adjust, default is 18) Saturation – Adjusts the video saturation (click on the + or – to adjust, default is -4) Sharpness – Adjusts the video sharpness (click on the + or – to adjust, default is 0) The Advanced options and display for each camera in the drop down list include: Region– Select NTSC or PAL. NTSC is the common format used in the United States. Video Format– Select H264 or MJPEG. The default the option for the lowest disk space requirements when recording video is H.264. Frame Rate (fps)– Select frame per second recording rate from 1 frame per second up to 30 frames per second. Frame rate may vary based on content of video. Bitrate (kbps) – The default setting is 1500. Increase this amount to increase video quality, reduce this amount to increase range (reduces bandwidth). Low Light Mode – This tells the camera to either stay in color mode or switch to black and white when the light is very low. The default setting and the highest quality will be achieved with Black and White. Reboot Camera – Restarts the camera Click on the Save button to save changes. Click on the Reset button to reset the camera settings to default and click on the General button to view the general camera options. 8.4.3 Scan Settings Smartvue offers the feature of “scanning” through cameras on video playback. Like a police scanner, this feature will “scan” through cameras, displaying a short clip from each camera in succession. You can select the cameras for scanning and also the time to display each camera. 31 To select a camera to be part of the video scanning, check the box just left of the camera’s name. Then select the Scan Duration option below. This will determine the amount of time that each camera is displayed before it switched to the next camera. To turn on scanning, from the Live Video interface, under the Scan menu option, select Start. 8.4.4 Add Cameras To add a camera to a DVM, click on the Add Cameras option from the Settings dialog, this will display the Add Cameras dialog. To add a new camera to your system, click on the Add Cameras button. A message will appear, warning that all camera streams will be shut down, click OK. If you are moving cameras from DVM to DVM or the camera will not scan properly either on the network or wirelessly, you may have to reset the camera. See the Reset Camera function. The add camera process will begin and the DVM will start searching for cameras and the search progress will be displayed. During this time, the DVM will search for new and “unlocked” Smartvue S4 cameras that are wireless or wired and connected to the same network as the DVM. The search may take between one and two minutes. Once the search is completed, a list of all available cameras will be displayed. Select any camera you want to add to the system by checking in the check box. To preview, click on Preview. Once a camera has been found by the DVM and associated to that DVM, it cannot be viewed or found by any other DVM. If a camera or any cameras did not appear after the search, check to insure that the power light is on for each camera and then adjust the location of the camera (bring it closer to the DVM) and try to scan again. If that does not work, reset each camera then try again. 32 8.4.5 Motion Detection To use the motion detection features built into Smartvue cameras, click on the Motion Detection option in the Settings dialog. To set detection, a motion detection area (part of the video image to watch) must be set first. Select a camera you would like to detect motion in from the drop down list. A preview image will appear. Left click anywhere in the image and then drag to set the area to watch for motion. A red rectangle will appear. If the rectangle is not in the correct area, draw it again by clicking and dragging a new area. Set the motion detection sensitivity by clicking on the + or – buttons. The default sensitivity is level is 38. Click on the Test button to test the sensitivity settings. When the test is run, live video will not be displayed, but a test dialog will appear to indicate when motion is detected. Click on Reset Area to remove the current motion detection area from the image. Click on the Save Changes button to save the settings. To record video when motion is detected, click on the Recording Settings option and set the day and time to watch for motion detection for cameras which have motion detection set. To enable e-mail or SMS text message alerts to your cell phone when motion is detected, click on Alerter Settings, and then the warning exclamation next to any recipient and select the Motion Detection option. For more information see Recording Settings and Alert Settings. 33 Video environments can vary greatly and the best sensitivity setting may be different than the default. Test different settings to find the very best one for you. 8.4.6 Alert Settings Click on the Alert Settings option to set email and text message notifications. These settings enable you to receive alerts for specific events. Recipient Settings Fill in the alert recipient information by entering the e-mail address. Select the alert method, whether SMS (text message) or e-mail by clicking on the respective boxes. You will need to know your cell carrier text messaging e-mail address to send SMS to your cell phone. Click on the exclamation to the right of each recipient to select the alert notification event options: • • • Motion Detection – Send alert when motion detected Disk Full – Send alert when disk drive is full (no space available for recording) Power On/Off – Send alert on power on or power off of DVM 34 • System Error – Send alert on any system error such as a camera being disconnected Sender Settings If you desire to use a different e-mail (SMTP) account for sending alert notifications than the one provided by Smartvue, enter the required settings: User Name, E-mail Address, Password, Server, and Port #. Click on Save to save changes. 8.4.7 Recording Settings Click on the Recording Settings button in the Settings dialog. These settings manage when video is recorded and when motion is detected. To record video based on time or when motion is detected, first select a camera from the Select Camera dropdown. Double-click either option for Recording Type to set the camera to record. To set the camera to record when motion is detected, double click on ON MOTION. To set the camera to record video at designated days and times, double click on ON TIME. After double clicking on a Recording Type, move the cursor over the horizontal time bars denoting a time-range for a particular day of the week. Double click on the time you wish the camera to start recording. Drag it across the time bar to the time when you want the recording 35 to end. Do the same for each day of the week until you have scheduled the entire week. To apply these settings to all the cameras, click on the Apply to All Cameras button. To reset the camera schedule, click the Clear All button and the existing setting will be deleted. When you have completed scheduling the week, click on the Save button to save your settings. If you don’t want to save the new settings, just click on the Cancel button and the screen will revert to your previous settings. 8.4.8 DVM Settings In the Settings dialog, click on the DVM Settings button, the dialog will appear. The DVM Configuration dialog displays and configures the following settings. • DVM SSID is the SSID used for the DVM • Generate Password will generate a new SSID password for the DVM • Current Version will list the current software version of the DVM 36 • Latest Version will list the latest version number of software that is available from the Smartvue Insight Server. You must register with the Insight Server for this feature. • Upgrade Software Now will upgrade the software of the DVM and the software for any of the cameras to the Latest Version. The upgrade process may take from ten to thirty minutes or more as all the software in the DVM and all cameras will be upgraded. The DVM will not record video while in upgrade mode. Do not turn off the DVM or cameras during the upgrade process. This may cause a fatal error in the system. • Current Local Time displays the time the DVM is set to • Current Local Date displays the date the DVM is set to • Synchronize Time will synchronize the date and time of the DVM to the date and time of the computer accessing the DVM Click on the Save button to save changes and the Reset button to reset to default settings. 8.4.9 Storage Settings Click on the Storage Settings button and the dialog will appear. These settings manage how video is recorded and stored on the DVM. Archive Settings These settings enable overwriting of old videos from the system to make room for new recordings. Videos can be overwritten in two different methods, by Duration and by Disk Space. 37 If you set overwrite by disk space, when the system becomes full to the % set (for example 90%), then the system will begin overwriting video files starting with the oldest. Select by Duration to automatically overwrite files from the system after they are a number of days and/or hours old. For example, if this option is set to 30 days, when any recorded video is older than 30 days, it will be overwritten. Select Purge by Disk Space (default setting) to automatically delete files from the system when the disk drive in the DVM reaches a specific capacity. When the disk reaches this limit, new video files will automatically be recorded over older video files. Archive Disk Space Total disk space will list the total amount of disk space in the DVM in megabytes. Available Disk Space will list how much of the disk space is currently available for video recording. Select and modify options, then click on Save. Click on Reset to reset to the default settings. 8.4.10 Network Connection Click on the Network Connection button and the dialog will appear. These settings manage how the DVM connects to your network. 38 The Network Connection dialog offers the following configuration options. • Configuration Type From the drop down list select Static IP Address or Dynamic IP Address (DHCP) which is the default. If you do not understand the requirements of setting IP addresses, select the Dynamic IP Address option. • IP Address is the static IP address for the DVM when set manually. This is automatically set in the Dynamic IP Address mode. • Subnet Mask is the static Subnet Mask for the DVM when set manually. This is automatically set in the Dynamic IP Address mode. • Default Gateway is the Default Gateway for the DVM when set manually. This is automatically set in the Dynamic IP Address mode. • Name Server 1 is the DNS Name Server 1 for the DVM when set manually. This is automatically set in the Dynamic IP Address mode. • Name Server 2 is the DNS Name Server 2 for the DVM when set manually. This is automatically set in the Dynamic IP Address mode. Click on Save to save settings or click on Reset to return to default settings. 8.4.11 User Management Click on the User Management button and the dialog will appear. These settings manage system users, their rights, and passwords. 39 Add User Click on the Add User button, a New User will appear at the top of the dialog. Enter the Account Name (which will be the username for the login) along with a password for the user. Also select a status from the drop down list. Administrator has all system rights and the Normal (or Read Only) User has read only rights (they cannot change settings or delete videos). Enter the rest of the information and click Add User. Delete User To delete a user, select the user from the User Management list and then click on the Delete button. You will be asked to confirm the deletion, click on OK to delete the user. You cannot delete the admin user, although you can change the admin username and password. Modify User To change a username, password, access rights, or otherwise modify a user, select the user from the User Management list and change the information as required them click on Save. 8.4.12 Securevue Keys Securevue is patent-pending 128bit USB encrypted key technology that enables very high levels of security access to the DVM. From click on the Securevue Keys button. Insert the Securevue Key (purchased separately) into the USB port on your PC. Select one or both of the locking options for use with the Securevue key; Client View Key and DVM Lock Key. 40 • Client View Key If this option is selected, along with a username and password, any user who accesses the DVM whether locally or remotely through the IS Server must enter a username, password and insert the Securevue USB encryption key in the USB slot of their PC to access the DVM. To enable the user of this key to access the Settings (and change the key settings or make new keys), check the “Allow this key to view DVM configuration page” option. To prevent users from accessing the Settings and make new keys, deselect this option. • DVM Lock Key If this option is selected, the user must have the Securevue USB key inserted in the back of the DVM to access the DVM. If the key is not in place and the option is set, then there is NO incoming traffic into the DVM, only outgoing traffic such as alerts. Click on the Program Key and Save button then remove the Securevue Key from your USB port. Securevue Login When logging into a DVM when Securevue is enabled, click on the small key in the upper right hand corner of the main login, a special Securevue login dialog will appear. Insert the Securevue USB Key into a USB port on your PC, enter the password if you set one to match with the key, then click on Login to login to the DVM. All existing users with log-in and password rights will be able to log-in without USB key unless they are deleted. To enable total security for USB key access only, please delete all users. 8.4.13 Registration When a DVM is registered to the Smartvue Insight Server it is enable for remote access from the server (at www.Insight Server.com) from cell phone and PC. In addition, registering to the Insight Server enables the DVM to automatically download important software upgrades which can be installed at anytime. Click on the Registration button and the Registration dialog will appear. 41 Complete the information on this page. If you would like to register the system with the secure Smartvue Insight Server, check the Register to Insight Server option, then click Save, the registration confirmation will appear along with your DVM Key Number. 42 To use the Insight Server remote access services you must complete the registration. To complete the registration, see chapter Viewing from a Remote PC. 8.4.14 DVM Log The DVM Log will display a complete log of all activity on the Smartvue system. Click on the WebApp or DVM log option to display system activity. 43 44 Chapter 9 Viewing Live Video To view live video, log into the DVM and click on one of the preview video images in the preview list on the left side of the screen. If you do not see any cameras in the list, you may need to add cameras to the DVM, see the Add Cameras option in Settings. The first time live video is displayed, a window may appear asking if you want to install the Smartvue ActiveX video playback control, click YES. The left side of the screen will show a bank of up to ten camera previews. These images will be updating every few seconds and represent the video from each camera. Click on any preview image to view live video from that camera. 9.1 Preview Display Options The list of cameras on the left side of the screen can be displayed either as preview images (default) or as a directory with the DVM and a list of all the cameras. To change this option, from Live Video select the menu item Options from above the camera list. Select either Thumbnails (default setting – displays a list of small thumbnail images each representing a camera) or Directory Tree. 45 9.2 Camera Scan Smartvue offers the feature of “scanning” through cameras on video playback. Like a police scanner, this feature will “scan” through cameras, displaying a short clip from each camera in succession. You can select the cameras for scanning and also the time to display each camera. From the Live Video interface, from the Scan menu option above the preview list, select the Settings option. To select a camera to be part of the video scanning, check the box just left of the camera’s name (if you do not select a camera, it will not be displayed during the scan). Then select the Scan Duration option below (minimum of 5 seconds for each camera). This will determine the amount of time that each camera is displayed before it switches to the next camera. To start 46 scanning, from the Live Video interface, under the Scan menu option, select Start. To stop scanning, select Stop. 9.3 Pan, Tilt, and Zoom In the Live Video window with a camera selected and displaying video, you can control pan, tilt, and zoom by clicking the small buttons on the lower right hand corner. Note: smartvue cameras use digital zoom and although the image is oversampled, more than 2x zoom will adversely affect video quality. To Zoom in on the video, click ( ) to zoom in and press ( ) to zoom out. You can zoom up to four levels in twelve increments. To Tilt up and down, click the ( ) button to tilt the camera up and click the ( ) button to tilt the camera down. You must zoom in before tilting. To Pan left and right, click the ( ) button to pan the camera to the left and click the ( ) button to pan camera to the right. You must zoom in before panning. 9.4 Quick Record To record video at anytime, right click on the button in the upper right corner of the live display. This will immediately begin video recording and the button will turn red. To stop recording, click on the button again. The button will turn gray. 9.5 Full Screen View To enable full screen live video view, click on the full screen icon in the upper right corner of the application. The video screen will play in it largest size. To select a camera to display in the full screen mode, click on the Select Camera menu option in the lower left corner. To turn on scanning, from the Scan menu option in the lower left corner, select Start. Note that video quality may be reduced when the size of the video is increased on playback. 9.6 Quad View - Multiple Camera View To enable quad view (see four cameras at the same time), click on the quad view icon in the upper right corner of the application. Click on any preview image in the left list to see that video live in the standard interface. Note that in quad view, the video previews are still images that are updated each 3-5 seconds. 47 9.7 Nine View - Multiple Camera To enable nine view (see nine cameras at the same time), click on the nine view icon in the upper right corner of the application. Click on any preview image in the left list to see that video live in the standard interface. Note that in nine view, the video previews are still images that are updated each 3-5 seconds. 48 9.8 Low Bandwidth Interface By default, the video from a Smartvue DVM is displayed in the 720x240 D1 DVD high resolution. To log into the DVM using a low bandwidth interface that displays either still images only or video in the 320x240 CIF low resolution, simple put “/remote” at the end of the IP address. For example, if the IP address of the DVM is 192.168.1.100, to use the remote interface enter the following as the URL “192.168.1.100/remote.” Note: The video in the low bandwidth video mode will be displayed in a smaller size, at a slower frame rate and may be less quality to insure low bandwidth. 49 The low bandwidth Remote interface offers the options to view still images only or video. To view images only, select the option Picture Mode and then select the Refresh Image rate (this is how often the image is captured from the camera and displayed in the interface). To view the camera in low bandwidth video, select Video Mode. 50 Chapter 10 Video Search and Playback To search and playback recorded video, click on Search. 10.1 Search Recorded Video From the Select Camera dropdown, select the camera from which you wish to search recorded video or select All Cameras to search through all recorded video. Select the date by selecting the Month and Year then clicking on the Date in the calendar below. 10.2 Playback Recorded Video The search results will be displayed in the Search Results list box. Click on any file in the list and the video will automatically start to play. To pause the video click the Pause button. To stop the video click the Stop button. To rewind the video, click on the Rewind button and to play the video click on the Play button. 51 10.3 Delete Recorded Video To delete a video, click on the file in the Search Results list box then click on the Delete button below. To delete all videos from that day, click on the Delete All button. 10.4 Save Still To save a still image from the video clip, click on the pause button to pause the video then click on the Save Still button. A Save File dialog box will appear to let you select where you want to save the image. The still image is saved in the BMP format. 10.5 Save Clip To save a video clip, select a clip from the search list then click on the Save Clip button. A standard Save File dialog box will appear to let you select where you want to save the video clip. The video clip is saved in either the H.264 or MJPEG format (depending on the format it was recorded in). 52 Chapter 11 Insight Server Access and control your DVM at anytime from any remote PC or view live cameras from any web enabled cell phone using the Smartvue Insight Server. 11.1 Insight Server Overview To make it simple to access your DVM from the Internet, Smartvue has provided a service called Insight Server. The Insight Server is your gateway through the internet which allows you access to your DVM from almost any PC or cell phone. It is also a secure way of accessing your DVM without any special configuration of your network. When you connect through the Insight Server you will be allowed the same control and interface of your system as if you were monitoring it from your local network. If you do not want to use the Insight Server, you can setup direct access to your DVM. See the instructions in the following chapter titled Accessing your DVM Direct from the Internet. 11.2 Registering with Insight Server To use the Insight Server service, you must first register your DVM. To register, click on Settings, then Customer Information. Enter your information then check the Register to Insight Server option at the bottom of the dialog, then click Save. 53 A Registration Confirmation dialog will appear and your Insight Server Registration Key will be displayed. Save this number. To complete the registration, go to www.insightserver.com then click on Register Here. You will be prompted to enter the DVM Registration Number that was provided when you registered for Remote Access. Enter the Registration Key that was provided to you at the time you registered your DVM. Please type this Registration Key in the boxes provided then click Verify. Once the DVM is verified, you can start using Insight Server. 54 11.3 PC Access with Insight Server After registering with Insight Server, you can remotely access your DVM from almost any PC from anywhere at anytime by going to www.insightserver.com and log in with your username and password. NOTE: Your Insight Server username and password may be different from your DVM username and password. After you login, a list of all the DVMs you have registered to Insight Server will appear. Select one of the DVMs from the drop down list and click on Connect to DVM. You will be prompted to enter the username and password for that DVM. 55 To insure video playback over the Internet at lower bandwidths, live and recorded video is played back in a smaller size (320x240 pixel size) than recorded. The framerate of the playback video may be reduced to properly display the video. 11.4 Cell Phone Access with Insight Server After registering with Insight Server, you can remotely access your DVM from almost any wap enabled cell phone at anytime by going www.insightserver.com and clicking on the Cell Phone Access icon or going direct to www.insightserver.com/wap. NOTE: Your Insight Server username and password may be different from your DVM username and password. 56 Select a camera to view from a drop down list. Select a camera then click VIEW CAMERA. The selected camera view will be displayed. To refresh the image, click on the Refresh button. To go back and view another camera, click on the Back hypertext and to log out of the system, click on the Logout hypertext. 57 58 Chapter 12 12.1 Direct Remote Internet Access Setting Up a Direct Connection To directly access your Smartvue DVM remotely from the Internet you must configure your broadband router for a public IP address and to allow incoming data traffic. For security reasons this is usually done on a specific port. This procedure requires advanced networking expertise. 1. Assign a static (fixed) IP on your DVM to prevent the IP address from changing. This is your LAN IP address. You may consider DNS forwarding as an option with DHCP. 2. Find out what your public IP address is. A public IP address is an IP addresses that is visible to the public. This IP address might change from time to time because most ISP’s use DHCP to assign IP addresses to their customers. 3. Configure your router so that the public IP is directed to your fixed IP (DVM address) on your network. This process is called port forwarding. When you or someone else enters your public IP address to the web browser, the request will be forward to your static (fixed) IP of your DVM inside you network. 4. The public IP address will now connect directly to your DVM. Please refer to the documentation for your broadband router and contact your ISP for further instructions and assistance. 12.2 Direct Remote Internet Access from PC To access your DVM directly from the internet, enter the public IP address in the browser. This will display the standard DVM interface with the live video displayed in its native resolution and video will be displayed in the D1 720x480 resolution at the standard bitrate. For lower bandwidth direct access, see the following section Low Bandwidth Direct Access from PC 12.3 Low Bandwidth Direct Remote Internet Access from PC To access the Smartvue system using a lower bandwidth interface in which cameras can be displayed as still images or in video at the lower bandwidth 320x240 resolution, put “/remote” at the end of the public IP address, for example “192.168.1.100/remote.” This will enable you to view quality video from lower bandwidth connections. 12.4 Direct Remote Internet Access from a Cell Phone To access the cell phone interface, put “/wap” at the end of the public IP address, for example “192.168.1.100/wap.” This will open the cell phone enabled interface to your Smartvue system. 59 60 Chapter 13 Common Troubleshooting Issue: Color Wander Solution: The electric power frequency in any country is measured in the number of hertz (cycles per second). In countries which use 50hz, the cameras should be set to PAL and in 60hz countries the cameras should be set to NTSC. Use the Advanced Settings for each camera for this setting. With fluorescent lighting some form of color wander is common. Issue: Video Will Not Play (although Preview Images Appear) Solution: Insure ActiveX is enabled in your browser. ActiveX is required for decoding of the H.264 video stream and Java is required for decoding the MJPEG video stream. In Internet Explorer, under the tools menu option select internet options, then security, then customize and set to enable or prompt for all ActiveX options. To playback MJPEG video you must have the Java runtime installed (available on the CD in the startup). To playback H.264 recorded video your system requires a Windows XP or Windows 2000 based PC with a P4 or higher speed processor. Issue: Video Quality Seems Poor Solution: One solution may be to optimize how your computer displays graphics. From the Windows Display Settings set the screen resolution for 1024 x 768, set the color quality for Highest 32 Bit and then click Save. In addition, you can improve the computers graphic performance. From the Control Panel select System, then Advanced, then Performance, then enable Adjust for Best Performance the click OK. Issue: I Can’t Find the IP Address of the DVM Solution: Plug the DVM into a network which your PC is also connected to. Open the DVM Finder application by clicking on Start, Program Files, Smartvue, then DVM Finder. If you did not install the DVM Finder, install it from the attached CD-ROM or download it from the Smartvue website at www.smartvue.com. When the DVM Finder application starts, click on Find DVM. The DVM will be found on your network and an icon for the DVM will be placed on your desktop. If your IP address changes frequently, the IP address of the DVM may change as well, simply run the DVM Finder again. Optionally, if you un-plug all Ethernet cables from the DVM, turn it off, then turn it on again, the DVM will set itself to the IP address of 192.168.1.100. If you set your PC to match this domain (such as using the IP address 192.168.1.101) then connect the Ethernet crossover cable, you will be able to connect directly to the DVM by opening a browser and entering the domain 192.168.1.100. 61 62 Chapter 14 Customer Support Smartvue is committed to your success. If you have need for customer support, you can contact us in different ways. Please have your DVM Serial Number (located on a white sticker on the back of the DVM) available when you contact support. Contact Smartvue Customer Support Visit www.smartvue.com and click on Support E-mail [email protected] with your questions (9am to 6pm EST Mon-Fri) Phone (800) 670-3612 For information on our Premium Support packages, please contact your Smartvue sales representative. 63 64 Chapter 15 15.1 Legal Notices FCC/CE Certification The Smartvue S4 Wireless DVM and the Smartvue S4 Wireless Camera conform to FCC Part 15. According to ISO/IEC Guide 22 and EN 45014 the Smartvue S4 Wireless DVM and the Smartvue S4 Wireless Camera conform to the following EMC Directive 89/336/EEC. 15.2 UL Notifications This product contains a lithium coincell type battery recognized by Underwriters Laboratories UL File No. MH12210. CAUTION: Risk of explosion if battery is replaced by an incorrect type. This battery is not an EPA listed hazardous waste but all batteries may be considered hazardous waste. Disposal regulations and policies are different in each State and are subject to periodic revision. Contact your local jurisdiction for specific advice on disposal. Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock or casualty as outlined in UL’s Standard(s) for Safety of Information Technology Equipment, UL 60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO PREPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT 15.3 Product Alteration Notification No one is permitted to disassemble or modify this product without the express permission of Smartvue Corporation. Alteration of this product in any way will void the warranty and may void the user’s authority to operate this equipment under FCC guidelines. 65 66 Chapter 16 Warranty ® This document sets forth Smartvue Corporation’s standard limited product warranty terms for Smartvue products. Smartvue Corporation (“Smartvue”) warrants that the Smartvue® S4 product will be free from defects in workmanship or materials for a period of one (1) year from the date of purchase. A Return Material Authorization (RMA) number must be issued by the Smartvue ® Service Department before any Smartvue S4 product is returned to Smartvue. The RMA must appear on the return paperwork to ® ensure proper handling. If Smartvue establishes that the returned Smartvue S4 product is defective, Smartvue will ship a replacement or repaired unit for defects reported during the warranty period within 5 (five) business days after an RMA is issued. ® Customer agrees to provide prompt written notice to Smartvue after Customer’s discovery of any defect in the Smartvue S4 product. Smartvue’s sole obligation and Customer’s exclusive remedy under the above warranty is for Smartvue to repair or replace the ® defective Smartvue S4 product for problems reported during the applicable warranty period. This warranty shall not be enlarged and ® no obligation or liability shall arise out of rendering of technical advice or service in connection with any Smartvue S4 product. This limited warranty is valid only for Customer and may not be transferred or assigned. ® The warranty is void if: (a) the Smartvue S4 product case has been opened or otherwise tampered with, has been dropped, or otherwise used in a manner not in accordance with the product documentation; (b) any unauthorized modifications are made to a ® ® Smartvue S4 product; (c) Customer mishandles, abuses, alters or improperly installs, uses or stores any Smartvue S4 product; or (d) ® the Smartvue S4 product is subject to over- or under-temperature conditions, over- or under voltage conditions, outdoor use or extreme weather conditions, or misapplication of electrical power or other physical connections. Customer is solely responsible for the ® proper installation and operation of the Smartvue S4 product in accordance with the documentation and instructions accompanying ® ® the Smartvue S4 product. In addition, Smartvue does not warrant that the Smartvue S4 product will meet Customer’s requirements, ® operate without interruption, or be error-free. Customer is solely responsible for the proper operation of the Smartvue S4 product in ® accordance with the instructions and specifications set forth in the documentation accompanying the Smartvue S4 product. INTERRUPTIONS IN TRANSMISSION OF VIDEO DATA MAY BE INTERFERED DUE TO THE NATURE OF WIRELESS COMMUNICATIONS. THIS MAY AFFECT THE RECORDING OF VIDEO DATA. SMARTVUE DOES NOT WARRANT IT PRODUCTS FROM THE NATURE OF WIRELESS COMMUNICATIONS OR INTERFERENCE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS SET FORTH IN THESE LIMITED WARRANTY TERMS, SMARTVUE MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, TITLE, OR FITNESS FOR ANY PARTICULAR PURPOSE. WARRANTY AND LICENSE TERMS FOR ANY SOFTWARE OR FIRMWARE, IF ANY, INCLUDED WITH THE SMARTVUE® S4 PRODUCT SHALL REMAIN SEPARATE AND DISTINCT FROM THIS LIMITED PRODUCT WARRANTY. 67 68 Chapter 17 SMS Text Messaging Worldwide Email List Company Name SMTP Format 3 River Wireless [email protected] ACS Wireless [email protected] Advantage Communications [email protected] Airtouch Pagers [email protected] Airtouch Pagers [email protected] Airtouch Pagers [email protected] Airtouch Pagers [email protected] AlphNow [email protected] Alltel [email protected] Alltel PCS [email protected] Ameritech Paging (see also American Messaging) [email protected] Ameritech Paging (see also American Messaging) [email protected] American Messaging (SBC/Ameritech) [email protected] Ameritech Clearpath [email protected] Andhra Pradesh Airtel [email protected] Arch Pagers (PageNet) [email protected] Arch Pagers (PageNet) [email protected] Arch Pagers (PageNet) [email protected] AT&T Free2Go [email protected] AT&T PCS [email protected] AT&T Pocketnet PCS [email protected] Beepwear [email protected] BeeLine GSM [email protected] Bell Atlantic [email protected] Bell Canada [email protected] Bell Canada [email protected] Bell Mobility (Canada) [email protected] Bell Mobility [email protected] Bell South (Blackberry) [email protected] Bell South [email protected] Bell South [email protected] Bell South [email protected] Bell South [email protected] Bell South Mobility [email protected] Blue Sky Frog [email protected] Bluegrass Cellular [email protected] Boost [email protected] BPL mobile [email protected] Carolina West Wireless [email protected] Carolina Mobile Communications [email protected] Cellular One East Coast [email protected] 69 Cellular One South West [email protected] Cellular One PCS [email protected] Cellular One [email protected] Cellular One [email protected] Cellular One [email protected] Cellular One [email protected] Cellular One [email protected] Cellular One [email protected] Cellular One West [email protected] Cellular South [email protected] Centennial Wireless [email protected] Central Vermont Communications [email protected] CenturyTel [email protected] Chennai RPG Cellular [email protected] Chennai Skycell / Airtel [email protected] Cincinnati Bell [email protected] Cingular [email protected] Cingular [email protected] Cingular [email protected] Cingular [email protected] Cingular [email protected] Cingular Wireless [email protected] Cingular Wireless [email protected] Cingular Wireless [email protected] Clearnet [email protected] Comcast [email protected] Communication Specialists [email protected] Communication Specialist Companies [email protected] Comviq [email protected] Cook Paging [email protected] Corr Wireless Communications [email protected] Delhi Aritel [email protected] Delhi Hutch [email protected] Digi-Page / Page Kansas [email protected] Dobson Cellular Systems [email protected] Dobson-Alex Wireless / Dobson-Cellular One [email protected] DT T-Mobile [email protected] Dutchtone / Orange-NL [email protected] Edge Wireless [email protected] EMT [email protected] Escotel [email protected] Fido [email protected] Galaxy Corporation [email protected] GCS Paging [email protected] Goa BPLMobil [email protected] 70 Golden Telecom [email protected] GrayLink / Porta-Phone [email protected] GTE [email protected] GTE [email protected] GTE [email protected] Gujarat Celforce [email protected] Houston Cellular [email protected] Idea Cellular [email protected] Infopage Systems [email protected] Inland Cellular Telephone [email protected] The Indiana Paging Co [email protected] JSM Tele-Page [email protected] Kerala Escotel [email protected] Kolkata Airtel [email protected] Kyivstar [email protected] Lauttamus Communication [email protected] LMT [email protected] Maharashtra BPL Mobile [email protected] Maharashtra Idea Cellular [email protected] Manitoba Telecom Systems [email protected] MCI Phone [email protected] MCI [email protected] Meteor [email protected] Meteor [email protected] Metrocall [email protected] Metrocall 2-way [email protected] Metro PCS [email protected] Metro PCS [email protected] Microcell [email protected] Midwest Wireless [email protected] MiWorld [email protected] Mobilecom PA [email protected] Mobilecomm [email protected] Mobileone [email protected] Mobilfone [email protected] Mobility Bermuda [email protected] Mobistar Belgium [email protected] Mobitel Tanzania [email protected] Mobtel Srbija [email protected] Morris Wireless [email protected] Motient [email protected] Movistar [email protected] Mumbai BPL Mobile [email protected] Mumbai Orange [email protected] NBTel [email protected] 71 Netcom [email protected] Nextel [email protected] Nextel [email protected] Nextel [email protected] NPI Wireless [email protected] Ntelos [email protected] O2 [email protected] O2 [email protected] O2 (M-mail) [email protected] Omnipoint [email protected] Omnipoint [email protected] One Connect Austria [email protected] OnlineBeep [email protected] Optus Mobile [email protected] Orange [email protected] Orange Mumbai [email protected] Orange - NL / Dutchtone [email protected] Oskar [email protected] P&T Luxembourg [email protected] Pacific Bell [email protected] PageMart [email protected] PageMart Advanced /2way [email protected] PageMart Canada [email protected] PageNet Canada [email protected] PageOne NorthWest [email protected] PCS One [email protected] Personal Communication [email protected] (number in subject line) Pioneer / Enid Cellular [email protected] PlusGSM [email protected] Pondicherry BPL Mobile [email protected] Powertel [email protected] Price Communications [email protected] Primeco [email protected] Primtel [email protected] ProPage [email protected] Public Service Cellular [email protected] Qualcomm [email protected] Qwest [email protected] RAM Page [email protected] Rogers AT&T Wireless [email protected] Rogers Canada [email protected] Safaricom [email protected] Satelindo GSM [email protected] Satellink [email protected] SBC Ameritech Paging (see also American Messaging) [email protected] 72 SCS-900 [email protected] SFR France [email protected] Skytel Pagers [email protected] Skytel Pagers [email protected] Simple Freedom [email protected] Smart Telecom [email protected] Southern LINC [email protected] Southwestern Bell [email protected] Sprint [email protected] Sprint PCS [email protected] ST Paging [email protected] SunCom [email protected] SunCom [email protected] Sunrise Mobile [email protected] Sunrise Mobile [email protected] Surewest Communicaitons [email protected] Swisscom [email protected] T-Mobile [email protected] T-Mobile [email protected] T-Mobile Austria [email protected] T-Mobile Germany [email protected] T-Mobile UK [email protected] Tamil Nadu BPL Mobile [email protected] Tele2 Latvia [email protected] Telefonica Movistar [email protected] Telenor [email protected] Teletouch [email protected] Telia Denmark [email protected] Telus [email protected] TIM [email protected] Triton [email protected] TSR Wireless [email protected] TSR Wireless [email protected] UMC [email protected] Unicel [email protected] Uraltel [email protected] US Cellular [email protected] US Cellular [email protected] US West [email protected] Uttar Pradesh Escotel [email protected] Verizon Pagers [email protected] Verizon PCS [email protected] Verizon PCS [email protected] Vessotel [email protected] Virgin Mobile [email protected] 73 Virgin Mobile [email protected] Vodafone Italy [email protected] Vodafone Japan [email protected] Vodafone Japan [email protected] Vodafone Japan [email protected] Vodafone UK [email protected] VoiceStream / T-Mobile [email protected] WebLink Wiereless [email protected] WebLink Wiereless [email protected] West Central Wireless [email protected] Western Wireless [email protected] Wyndtell [email protected] 74 Chapter 18 Index Client View Key, 41 Color Wander, 61 Compatibility, 9 Composite Video, 19, 21 Configuration Type, 39 Configuring your PC, 25 Contrast, 31 Copyright Notice, 3 crossover cable, 23, 26 Current DVM Version, 36 Current Local Date, 37 Current Local Time, 37 Customer Information, 41 Date, 37 Default Gateway, 39 delete a video, 52 Delete User, 40 DHCP, 39 Digital Video Manager, 23 Direct Access Options, 59 Disk Full Alert, 34 DNS Name Server 1, 39 DNS Name Server 2, 39 drop ceiling, 19, 21 DVM, 23 DVM Key Number, 42 DVM Lock Key, 41 DVM Registration, 54 DVM SSID, 36 Dynamic IP Address, 39 dynamic range, 13 Email Alert, 34 /remote, 59 /wap, 59 10 Camera Support, 13 1-Click Surveillance, 13 320x240 Interface, 49 50hz, 9, 61 60hz, 9, 61 802.11n, 13 ACTIVE X, 26 ActiveX, 45 Add Cameras, 32 Add User, 40 Administrator, 40 Alerter Settings, 34 Analog Video Out, 20, 22 Apple OS, 9 Archive Settings, 37 Available Disk Space, 38 Bitrate, 31 Calendar Programming, 13 camera distance, 19, 21 Camera Indicator Light, 19, 21 Camera Location, 17, 19, 21 Camera Management, 29 Camera Name, 30 Camera Reset, 20, 22 Camera Settings, 29, 31, 32 Camera Setup, 17, 19, 21 Camera Version, 30 CD-ROM, 25 CE, 65 Cleaning, 10 75 Mounting, 19, 21 Multiple Camera Nine View, 48, 49 Multiple Camera Quad View, 47 Name Server 1, 39 Name Server 2, 39 Netscape, 9 Normal User, 40 NTSC, 31 P4 PROCESSOR, 26 Package Contents, 15 PAL, 31 PoE, 21 Port #, 35 Power Adaptor, 10 Power On/Off Alert, 34 Power Over Internet, 21 Preview Display Options, 45 Program Key, 41 Program Settings, 28 Progressive Scan, 13 public IP address, 59 Purge by Disk Space, 38 Purge By Duration, 38 purging (deletion) of old videos, 37 quad view, 47, 48 Quad View, 47 Quick Record, 47 QuickVue, 14 RCA jack, 20, 22 Reboot Camera, 31 record when motion is detected, 33 Recorded Video, 51 Registration Key, 54 Remote Viewing from PC, 55, 56 EN 45014, 65 Enabled - Camera, 30 FCC, 11, 65 FCC Part 15, 65 Features Summary, 13 Firefox, 9 Framerate, 31 Full Screen View, 47 Generate SSID Password, 36 H.264, 13 H264, 31 human eye imaging, 13 IEC Guide 22, 65 Insight Server, 53, 59 IP Address, 39 IP Address of the DVM, 61 ISO/IEC, 65 kbps, 31 Key Number, 42 Latest DVM Version, 37 Legal Notices, 65 Liability, 9 Login, 26 Low Bandwidth Interface, 49 Manage Cameras, 29 MH12210, 11, 65 Modify User, 40 Moisture, 10 motion detectioin - e-mail alert, 33 Motion Detection, 33 motion detection - record video, 33 motion detection - SMS alert, 33 Motion Detection Alert, 34 motion detection sensitivity, 33 76 Text Messaging E-Mail Addresses, 69 Time, 37 Timestamp, 30 Trademark Notice, 3 UL Certification, 11, 65 Underwriters Laboratories, 11, 65 Upgrade Camera, 29 Upgrade Camera Software, 37 Upgrade DVM Software, 37 Upgrade Software Now, 37 USB Ports (male and female), 23 User Management, 39 USER MANAGEMENT, 39 User Rights, 40 Video Archive, 13 Video Search, 51 Video Storage, 13 Viewing Live Video Setup, 25, 26 Visual Management, 9 wap, 59 Warranty, 67 WINDOWS 2000, 26 Windows PC, 9 WINDOWS XP, 26 Worldwide Compatibility, 9 Remove Camera from System, 29 Requirements, 9 Safari, 9 Saturation, 31 Save Clip, 52 Save Still, 52 Scan, 32, 47 SecureVue, 13 SecureVue Key Manager, 40 Servicing, 10 Setup Assistant CD-ROM, 17 Sharpness, 31 Smartvue S2 DVM, 23 SMS Alert, 34 SMS E-mail Addresses, 69 SMTP, 35 SSID, 36 SSID Password, 36 Static IP Address, 39 Storage Settings, 37, 38 Subnet Mask, 39 Synchronize Time, 37 System Error Alert, 35 Technical Support, 61, 63 Test Motion Detection, 33 Text Message Alert, 34 Copyright ©1996-2007 Smartvue Corporation. All rights reserved. 77