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Software and Hardware Recommendations [Helpdesk] Is your browser compatible with Blackboard? See the following table regarding browser compatibility and support as defined by Blackboard, Inc. for version 9.1 SP3 Certified - fully tested and supported Compatible - key application areas tested Provisional - future technologies considered supported by Blackboard Support Not tested - specified browser is not supported for the operating system Microsoft Windows XP
Vista (32-bit)
Vista (64-bit)
Windows 7 (32 bit)
Apple Macintosh Windows 7 (64 bit)
10.5
10.6
Microsoft Internet Explorer
7.0
Compatible Compatible Compatible Not tested
Not tested
Not tested
Not tested
8.0
Compatible Certified
Compatible Not tested
Not tested
Mozilla Firefox
3.5
Compatible Compatible Compatible Compatible Compatible Compatible Compatible
3.6
Compatible Certified
Compatible Certified
Compatible Compatible Certified
4
Not tested
Not tested
Not tested
Not tested
Not tested
Compatible Compatible
5
Not tested
Not tested
Not tested
Not tested
Not tested
Compatible Certified
Apple Safari
Compatible Certified
Notes:
IE6, Firefox 3.0, and Google Chrome are NOT supported and should not be used with Blackboard. Internet Explorer 8 is supported in Standards Mode only. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior). Blackboard Learn requires the latest version of Sun Java™ Runtime Environment 6 (JRE™6). Blackboard strives to make all its products as accessible as possible. JAWS 9 and 10 are used during accessibility testing.
Pop-Up/Spam Blockers All popup blockers on your computer should be turned off before logging into Blackboard. If they aren't you may experience difficulties when using Blackboard JavaScript and Cookies Javascript and Cookies must be set to "enabled' or "true". Also, Java must be enabled. Alternatively, selecting the "Medium Security Level" (on the "Privacy" tab of the "Internet Options" panel) will provide the necessary settings.
Browser Plug-ins For some courses, you may be required to have one or more of these plug-in application programs. Each course should specify which plug-ins are required. Generally, plug-in software should already be present on your computer when you purchase it. However, we recommend that you verify that (1) you have these plug-ins installed & configured on your web browser, and (2) you have at least the minimum required version for each plug-in.
Adobe Reader Apple Quicktime Adobe Flash Player Microsoft Windows Media Player Windows Media Player Plugin for Firefox browsers Windows Media Player Plugin for Macs (Flip4Mac) RealNetworks RealOne Player Sun Java SE Runtime Environment 6
Remember, all these plug-in software applications are free downloads from the vendors. For installation assistance with these plug-ins, please contact the technical support of the respective vendors.
What are the system hardware requirements for Blackboard? See the following table regarding hardware system requirements. Microsoft Windows Operating System
Processor Speed/Type
XP
Vista
300 MHz recommended; Intel Pentium/ Celeron family, or AMD K6/Athlon/ Duron family, or compatible processor recommended
1 GHz 32-bit (x86) or 64bit (x64) processor
Windows 7
Mac 10.5
1 gigahertz (GHz) or faster 32-bit (x86) or 64bit (x64) processor
Intel, Power PC G5, or Power PC G4 (867 MHz or faster) processor
512 MB of RAM
1024 x 768
CPU 128 MB of Memory RAM (minimum*)
1 GB of RAM
1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64bit)
Monitor
1024 x 768
DirectX 9
1024 x 768
Apple Macintosh Mac 10.6 Intel processor
1 GB of RAM
Resolution
Free Hard Disk Space (minimum*)
Internet Connection
graphics device with WDDM 1.0 or higher driver 1.5 gigabytes (GB) of free disk space
40 GB hard drive with at least 15 GB of free space
16 GB available hard disk space (32bit) or 20 GB (64-bit)
9 GB of free disk space
5 GB of free disk space
Minimum: 56 kbps Dial-up Modem Recommended: Any high-speed connection (e.g. Cable Broadband or DSL)
References for hardware system requirements: 1. Microsoft Windows XP: http://www.microsoft.com/windowsxp/sysreqs/pro.mspx 2. Microsoft Windows Vista: http://www.microsoft.com/windows/windowsvista/get/system-requirements.aspx 3. Microsoft Windows 7: http://windows.microsoft.com/systemrequirements 4. Mac OS 10.5: http://support.apple.com/kb/HT3759 5. Mac OS 10.6: http://www.apple.com/macosx/specs.html
*Note: Minimum requirements do not insure optimal performance nor do they take into account any background tasks or programs (i.e. anti-virus) which may be using memory.
