Solution Book

Transcript

About was founded in 1979 in Taiwan. As a global provider of AIDC (automatic identification and data capture) technologies with over 30 years experience, Unitech manufactures a wide range of Enterprise Mobile computers, Rugged handheld PDAs, Industrial Tablets, RFID Readers, Barcode Scanners, integrated T&A and Smart Living devices. Unitech products bring value to customers throughout the world in various industries, such as logistics, healthcare, retails, warehousing, manufacturing, transportation, and field services. Nowadays, deriving from its core competence in AIDC and IP based device expertise and expanding with an intention of being a comprehensive solution provider, Unitech has developed to serve additional markets with innovative applications on Smart Living, Energy saving, Tele-health, and Remote management bundled with integrated intelligent solutions serving both residential and enterprise sectors. www.ute.com @2014 Unitech Electronics Co., Ltd. All rights reserved. Solution Book About MoboLink MoboLink is a mobile device and application management platform that enables enterprise users to streamline the provisioning, monitoring and safeguard operations remotely on Unitech branded mobile devices. MoboLink is a Software as a Service (SaaS) solution that enables users to easily manage devices remotely from using a web browser, without the need to install any software. The MoboLink solution will allow enterprises to focus less on troubleshooting, and more on staying competitive in the market. The key features include: Dashboards, Device Management, Application Management, Notification Management, Remote Assistance, Logs & Reports. 01 Key Benefits Remote Help Desk Device Provisioning and Monitoring Application Management and White List Control Hardware-level Device Capability Control Flexible Delivery Options Highly Scalable Architecture administrators can logon to the Real-time monitoring and Deployment of applications, Hardware capabilities such as MoboLink is offered as either MoboLink is designed with device, see the device screen in management of device capabilities, firmware, configurations and files Barcode scanner, Camera, and so Hosted or On-Premise license. scalability in mind. This helps not real-time, and control the device events and alerts, deployments, to a group of devices can be done forth, can be enabled or disabled Enterprises can choose the only just for maintaining high remotely like it is on your hands. and security remotely from the at a specified time that suite the to meet the corporate compliance license that meets their business performance standard, corporates This helps to troubleshoot with the web portal, enabling corporates needs of changing operational policies. When Unitech hardware is requirements. In addition, upcoming needing the On-Premise license can insightful diagnostics information to streamline operational efforts environment. For enhanced security, used, the control of the capabilities new features can also be offered as also be more assured the need to to pin point the resolution with high and protect corporate assets from devices are also protected from are implemented in the driver level supplementary packs that can be invest in server hardware that only confidence, and to get the device issues developing into jeopardy. unapproved application installation to minimize security concerns from added to your existing licenses. meets their device volumes and so that only the white listed apps system tampering. When a device develops issues, back to work quickly. usages. can be run on the device. Dashboards Device Management Logs & Reports MoboLink Agent Remote Assistance Device Management Interface Firmware Application Management 02 Notification Management OS Libraries HW Components 03 Function Breakdown Dashboards System and Group Dashboards provide quick overview to problems that need the most attention. When a failed task shows up on the Dashboard, administrators can immediately Application Management Devices Applications and Firmware can be managed individually or as a group. When an application/firmware needs to install or upgrade, administrators can schedule the application/ know who they are, and engage corrective actions right away. In addition, Dashboard provides firmware push to devices all at one touch of the screen. Administrators can even remotely detailed list of devices that meet specified Event and Alert criteria, so that administrators can command devices to run an application immediately or schedule at a specified date time. immediately take actions on them before potential problems escalate into jeopardy. Furthermore Application White List can be enabled or disabled to enforce corporate security compliances. Device Management Devices are managed individually or as a group. Administrators not only can monitor device data in real-time, hardware capabilities can be enabled or disabled remotely to enforce corporate policy compliances. To further enhance security compliances, devices can be remotely locked, unlocked, restarted, and even wiped (factory reset) instantly from the administration console. 04 File Management Applications and Firmware files are managed by versions. When a new version of software is released, it is uploaded to the server and then administrators or users with application management permissions can deploy the files to devices immediately or at a specified time. 05 Function Breakdown Notification Management Events triggers can be set up on devices and they are monitored in real-time. When a device determines that it meets the trigger condition, it will notify the system immediately. On the Logs and Reports System activity logs can be reviewed to get more insightful understanding of trends or potential issues of devices, users, and the system. In addition, informative reports can be other hand, more complex trigger conditions using logical operands can be defined as Alerts. generated up to the preceding 12 weeks, and can be exported to a spreadsheet file for When events or alerts are triggered, not only they will notify as pop-up dialog on the web archive. user interface, they are also being logged and may support e-mail notifications. Remote Assistance When a device develops issues that the user could Account Administration The top level administrator can set up accounts that specify access control to system features. In addition, projects can be created to logically separate control of the devices not resolve, help desk enrolled in the system so that they can be managed by different group of users and with can help troubleshooting different device, application, event and alert configurations. by immediately "remote desktop" into the device, together with diagnosis information that are available from Device and Application Management capabilities, issues could be fixed on the spot, and the device can get back to work immediately 06 afterwards. 07 Software Specification Remote Assistance • Remote Desktop Hardware Capability Management • Remote Diagnostics • List all hardware capabilities (model dependent) • SSL Encryption Data Communication • Application White List Control Device Data Collection • View/Enable/Disable capabilities • Remote Lock & Unlock Device • Device and IP information • Supported capabilities: GPS, • Device Data Wipe (Factory Reset) • Remote Device Restart • Hardware capability data collection Bluetooth, WLAN, WWAN, Internal/ • Application inventory collection External Memory, Storage, CPU, • Event Trigger Battery, Touch Panel, Camera, Group Management Keyboard, USB, Barcode Scanner, • Manage a group of devices all at Application Management New Capabilities from Future • Install/Uninstall/Upgrade Models • Retrieve List of Installed Apps on a device • List Apps that are running • Schedule the task at a specified • Upgrade OS Image, Bootloader, Logo, Agent • Schedule the task at a specified date & time • Supported tasks: Account Management Hardware Capability Management, • Manage Projects/Users/Roles Security Management • Roles can define access • List all Group Events permissions to system functions Reports and Dashboards date & time Firmware Management once. Application Management, Applications Notification Management • Overview of AM & DM Tasks • Events available: Available Memory, • Overview of Events, Alerts, and Available Storage, CPU Load, Logs Battery Temperature, Battery Level • Group Management Dashboard • Alerts available: Available Memory, • Logging for Events/Alerts/Tasks/ Available Storage, CPU Load, Battery Temperature, Battery Level, Device Last Connection Time, Device Type, Device Status, Hardware Capability Enabled or Disabled • Notification by e-mails 08 Security Management User/System • Reports for Events/Alerts/Tasks/ Devices • Customize reports period from 1 to 12 weeks. • Support export as Spreadsheet