Switching Equipment Iris-ivdx

Transcript

Switching Equipment IRIS-IVDX : IRIS IVDX is an IP based communications platform that operates on open standards based protocols. The communications server along with its TDM based media gateway architecture delivers a perfect hybrid solution for your communication needs. Due to its legacy compatibilty it allows you to retain your legacy hardware and lets you decide when and how much to migrate from the TDM world to the IP packet switching. You can migrate from TDM, TDM/IP to pure IP at a pace you are comfortable with. IRIS IVDX Lite : Iris IVDX Lite is an upgraded version of DX 2000, built around a powerful 32 Bit ARM processor with fully distributed architecture that not only allows faster processing but also optimum utilization of main CPU time. Compact 8 and 12 port, fully featured Line cards are based on DSP (DUSLIC) design to support features like DTMF generation & detection, Caller ID generation (upto Analog Extensions), Polarity Reversal, On Hook Transmission, Echo Cancellation, Message Waiting Lamp & Fax/Modem detection. DX 2000 : INTEGRATED VOICE AND DATA NETWORK DX 2000 is a highly versatile system that can be configured to suit varied communication requirements. It is a digital ISDN Switch capable of handling transmission of Voice, Text and Facsimile. 40 to 504 ports can be configured. They find application in mid size offices and hotels. Coral SBDX : SBDX is a digital ISDN designed for applications of small offices and residential customers. Coral Key Telephone : Coral Key Telephone Instrument is an intelligent and informative terminal on your desk. It is an handy device which gives you the status of your voice traffic. It allows you to re-define keys as per your needs thus enabling you not only to view the status of the lines concerning your department/company but also give one touch access to people and features that you wish to use IRIS-IVDX IRIS IVDX is an IP based communications platform that operates on open standards based protocols. The communications server along with its TDM based media gateway architecture delivers a perfect hybrid solution for your communication needs. Due to its legacy compatibilty it allows you to retain your legacy hardware and lets you decide when and how much to migrate from the TDM world to the IP packet switching. You can migrate from TDM, TDM/IP to pure IP at a pace you are comfortable with. Applications Features  Multi-locational offices : With IP at the core and Coral's feature rich media GWs acting as remote shelves, the communication of the entire organization can be controlled from one central location. A lot of resources, such as Voice-mail, CDR package etc can be shared resulting in reduction in the cost for your organization  Mission Critical application : IRIS IVDX has the option of a disaster recovery (DR) server which can be located at a geographically distant place. The DR server takes over and functions as the main CPU when both main and the HSB server at the principal location fails. A very useful feature for Defense forces and sensitive installations  Large and Medium Corporate : IRIS IVDX allows you to migrate from your current TDM environment to hybrid TDM/IP environment seamlessly. With the option of 'Unified messaging Platform' you can manage your voice mails / E-mails and faxes from your 'customized' user portal. You also have an option of using hard and soft phones which gives you a variety of features at the touch of a button.  Railways : With the main server at the HQ location and smaller media GW at every station, IRIS IVDX serves as a perfect IP hybrid platform with pure soft switching environment at the HQ and IP / TDM environment at the stations, all controlled from a central location  Call Centers : With built-in ACD functionality and its ability to work on standards based SIP protocol, the system behaves like a well integrated solution with IP based predictive dialers / loggers and CDR softwares available in the market  Existing Coral Customers : If you are an existing customer of Coral using our TDM based IRIS IVDX, do give us a call and we shall tell you how you can start migrating to a pure IP environment keeping your existing investment in legacy hardware/ network intact Features  Standards based Protocols : Communication server supports and operates on open standards based protocols such as H.248, H.323 and SIP. This gives clear advantage to the user to use standard SIP devices such as IP loggers, IP Dialers, billing packages, soft phones etc. This also gives you the flexibility of using standard media GWs  Open Licence for features : With Coral you do not have to worry about licensing cost of a 'standard feature' as all standard features are built into the software unless stated. With Coral you have no fine print costs  Fixed Mobile Convergence : IRIS IVDX with an overlay of BSC/MSC software can support GSM handsets as extensions of your PBX giving the much needed convenience and mobility at work place. You can now receive and make calls from your mobile handsets and still be a part of the office PBX  Disaster Recovery server : IRIS IVDX has an optional DR server, which can be placed at a geographically distant location. This server has a data mirrored from the main server and in case of failure of both main and the hot stand-by servers, all end points get registered with the DR. This gives you a third layer of redundancy for mission critical applications. Communication server itself can be duplicated to ensure first and second layer of redundancy  Inter Gateway Alternate Route (IGAR) : We understand the importance of un-interrupted communication to you and hence developed this unique feature. IP link is prone to failure due to variety of reasons including the traffic management alogorithms implemented in your organization but with IRIS IVDX we provide you an alternate TDM link between the media GWs. This link will take over the moment there is an IP link failure  IP based operator : Coral's operator is pure IP based on standard SIP protocol, which supports complete ACD functionality. This helps you to land calls based on traffic analysis in a multi-operator scenario  Voice mail with e-mail notification : Coral's unique 'Unified Messaging platform', UNICOR gives you an email as well as SMS notification if anyone leaves a voice message in your mailbox. E-mail has an attachment of the message which can be played. You can hear your voice-mail through your mobile phone wherever you are in the world  Portals based Voice-mail and Fax : With IRIS IVDX you could customize your own unified messaging portal with your own preference of hearing Voice messages / e-mails or fax messages.  Media Gateway with legacy interface : With its rich experience in handling legacy TDM and analog connectivity Coral's media GW gives you a distinct advantage of retaining all your legacy hardware. This could range from as old as magneto phone line to E&M / E1/T1/ISDN BRI and analog CO on the trunk side and analog subscriber and digital Key phones on the subscriber side. Coral media GW is also self-survivable and continues to function with its own data base in case of IP link failure with the main server. It can be equipped with a duplicated processor, which builds-in additional redundancy to ensure no single point of failure  Pre-set Conference call : This feature allows you to set a conference with a pre-defined set of people at a press of a button. A very useful feature for people who regularly hold tele-conference with a team of people  Server based conferencing : This dedicated conferencing application allows features such as conference notification, recording, locking and conference bridge  IRIS IVDX works on standards based SIP protocol which allows you to connect standard SIP devices as end points to the system. However, complete PBX functionality can only be experienced with Coral recommended SIP end pints.  IRIS IVDX supports all the high end PBX features, some of which are Call Parking, Call pick-up, 64 party conferencing, meet me conference, Name dial, CIDCW, VIP call, Boss-Secretary call, remote programming, Least Cost Routing, Automatic Call Distribution, CLI based call routing and many more. IRIS IVDX Lite Iris IVDX Lite is an upgraded version of DX 2000, built around a powerful 32 Bit ARM processor with fully distributed architecture that not only allows faster processing but also optimum utilization of main CPU time. Compact 8 and 12 port, fully featured Line cards are based on DSP (DUSLIC) design to support features like DTMF generation & detection, Caller ID generation (upto Analog Extensions), Polarity Reversal, On Hook Transmission, Echo Cancellation, Message Waiting Lamp & Fax/Modem detection. Applications Features GSM PBX application : With a plug-in 8 port GSM card and Least Cost Routing feature, IRIS IVDX Lite is a perfect GSM PBX where all calls made to the GSM network are automatically sent over the GSM network, there by reducing the cost of communication GSM Gateway application: IRIS IVDX Lite can be programmed to behave as a digital GSM gateway. It can take in 30 SIMS and give out an ISDN PRI. It can be used to quickly deploy communication set-up wherever landline trunk lines are not available. PRI Gateway : With its plug-in IP trunk connectivity, IRIS IVDX Lite can be used as a IP-PRI gateway. A very useful application in Call Centers. Call Center application: IRIS IVDX Lite can be very easily integrated with most call center softwares such as Agent Management Software(AMS), Voice logger, dialer and CRM application. Features Hot Duplication : IRIS IVDX Lite offers full redundancy of controls in true hot standby mode (HSB) with hot swappable controls. In the event of the failure of the 'active' set, the change over to the standby set is automatic, transparent and without any disruption of services. Q-Sig Networking : Comprehensive Q-Sig compliance with full feature transparency, based on ECMA and ETSI standards, with full support over both ISDN and IP. Audio Conferencing: Up to 128 party conference supported, supervised as well as un-supervised ( Meet me, Progressive and Add-On) involving any kind of circuit (external as well as internal). Conerence bridges such as 2X32 party, 4X16 party and 8X8 party can be easily configured. ISDN 'U' interface : This feature extends the ISDN 'U' bus on a single pair copper wire up-to a distance of 5 kms from the exchange. All standard ISDN equipments such as ISDN phones and video conferencing equipments can be terminated using NT1. Voice over IP (VoIP) : In-skin VoIP card enabling direct connectivity to IP cloud, with the ability to convert analog signals to packets and routing calls through the IP backbone. Uses standard codecs with in-built echo cancellation. Automatic Call Distribution(ACD) and MIS reporting : Extensive built-in ACD capabilities with comprehensive and customizable MIS with on-line and historical report generation. Intelligent routing and landing of calls within various ACD groups can be configured for call center application. DX 2000 INTEGRATED VOICE AND DATA NETWORK DX 2000 is a highly versatile system that can be configured to suit varied communication requirements. It is a digital ISDN Switch capable of handling transmission of Voice, Text and Facsimile. 40 to 504 ports can be configured. They find application in mid size offices and hotels. Applications Features Coral DX 2000 series is a digital communication switching system available in a variety of configurations. The system is based on time division multiplexing (TDM), pulse code modulation (PCM) switching technology. Advanced CMOS chips are used to ensure optimum processor speed and minimum power utilization. Each card in the system is provided with an SMPS to convert 28-volt dc to its own operating and logic voltages. The system has a combination of active and passive bus to ensure reliable communication between the cards. All the cards are plug in type to ensure ease of maintenance. Features Superior Design The advanced technology, such as universal port and non- blocking architecture, ensures that performance is second to none. Through the deployment of VLSI and general LSI technologies,required number of components have been greatly reduced resulting in a high level of reliability. Seamless Migration The systems are so designed that they provide a seamless migration from 40 ports to 512 ports i.e. the systems can actually grow with the growing needs of the organization. The DX 2000 is designed on an open port architecture offering exceptionally feature rich, state-of-the-art communication performance. DX modularity gives your organization a telecommunication switch that is tailored to your current needs and is designed to grow with your business requirements. DX 2000 will let you integrate new technological advances and migrate to larger capacity without wasting the existing hardware. You can also network them with other platforms giving you the benefits of a virtual integrated PBX system. Fully functional ACD DX has inbuilt ACD capability for circular and fixed call routing which combined with sophisticated management information services provides an ideal platform for creating cost effective and efficient call center. It has powerful software where you can have access to multiple MIS reports for real time and historical agent activity. GSM/CDMA Gateway DX 2000 provides GSM/CDMA gateway functionality. Mobile calls can be routed through GSM/CDMA gateway thereby minimizing the call charges. It also provides least cost routing by which outgoing calls can be routed on the optimum trunk route. PLCC Interface DX 2000 systems can be connected to PLCC equipment for electricity boards to provide communication over electrical transmission wires. Transit capabilities of the DX 2000 can be used to set up private telecom networks over geographically spread out electrical grids by networking several EPABXS. GPAX/DID Environment DX 2000 behaves similar to a PSTN exchange. It supports all telecom connectivities like analog, digital (El) DID and ISDN lines. It can sense and extend polarity reversal and 16 KHz signaling for subscriber billing. It is intelligent enough to capture the CLI and extend DNI to the users. Seven Level Voice Announcer Card (VSN2/VSN8) The seven level vsn2/vsn8 card greets and guides the caller to the desired extension. These cards also work as direct outward station access (DOSA), which allows the incoming caller to access the co line of the system and dial another distant location. All updates required at the customer premises can be remotely programmed through the telephone line without using a modem. HMS/PMS The system can be integrated to any standard HMS/PMS available in the industry. DX 2000 can work in perfect unison with such packages to provide customized hospitality solutions. CTI (Computer Telephony Integration) The DX 2000 provides immensely useful solutions based on CTI applications. It supports both first party & third party CTI interface. It is empowered to capture the calling number information (CLI) and dialed number information (DNI) from the incoming lines and forward it to the server. This integration provides a platform for various applications such as the automatic call distribution (ACD) and interactive voice response system (IVRS). It effectively merges telephone and computer systems into a single unit thus transforming your communication system into an even more powerful and versatile tool. Voice Mail Integration The system can be seamlessly integrated to a voice mail system using DTMF in dialing or serial port connectivity, which allows every user the privilege of having a private mailbox where messages are stored and can be retrieved by the user at a later stage. ISDN Compatibility DX 2000 systems support ISDN protocols. It can handle CLI, AOC, MSN & other supplementary services at all extensions. This voice related services are transparently provided to both KTS extensions and also to analog single line telephones. Salient Features • In-built battery backup • Power-on maintenance • Multi level DISA (voice guidance) • Remote programming while talking • Auto redial multiple numbers multiple times • Least cost routing • Call budgeting • ASMDR with currency billing • Shared out station calls • 3/8/64 party conference • Zone paging mode free dial bank Coral SBDX SBDX is a digital ISDN designed for applications of small offices and residential customers. Applications Features A portable business genius designed specifically to serve you better in this era of fast changing technologies. A compact and smart business 'switch', equipped with a bouquet of digital features you usually associate with large switches. It can handle various telecom connectivities but yet retains the user-friendly commands for system configuration & use. Features Mini Voice Mail 16 minutes of voice mail recording facility with 48 voice boxes. This unique feature allows flexibility of allocating any number of voice boxes to extensions as per user requirements. CLI Based Routing It can automatically transfer calls from pre-defined telephone numbers to specific extensions thus making it an effective and intelligent switch that would directly land calls from your home to your extension. External Call Forward SBDX can intelligently forward incoming calls to your mobile or any Fixed Line / GSM / WLL numbers. GSM Port This allows interface of GSM (SIM) based connectivity as trunk line to the PBX . It facilitates the user to implement Least Cost Routing to dial mobile numbers on cellular network (GSM Port) thereby saving costs. Calling Line Identification (CLI) The system has the capability to capture CLI from both analog and digital trunks (ISDN) in DTMF as well as FSK format. SBDX displays the CLI information on both digital and analog ports throughout the duration of the call. Intelligent SBDX will even transfer the CLI of the calling party if call is transferred from one extension to another. Missed Call Details SBDX memory can keep record of all incoming calls answered and unanswered by extensions. Restricted DISA External call using DISA can be restricted to land directly on certain extensions. Auto Redial The system allows Auto redial of multiple numbers multiple times. Other Salient Features: • PMS/HMS: Property/Hotel Management Software Integrations • Call Billing Software • Multiple Disconnect Timers • 3 party conference from analog extension with two P&T lines • Door Lock • Smart Switch with Sensor for remote activation of external devices* like airconditioner, fan etc. • Walking Class of Service • Virtual Accounts for unrestricted usage • Incoming / Outgoing Call Buffer & Printout • Call back to last incoming caller • VIP Call with distinctive ring patterns • Camp on - No Reply / Busy • Listen in / Barge in • Room Monitoring • Call Budgeting for Extension and P&T lines • Multiple Alarms • Interface for External Paging, External “Hold on Music” Coral Key Telephone Coral Key Telephone Instrument is an intelligent and informative terminal on your desk. It is an handy device which gives you the status of your voice traffic. It allows you to re-define keys as per your needs thus enabling you not only to view the status of the lines concerning your department/company but also give one touch access to people and features that you wish to use Applications Features Coral key phones come in variety of models. Ranging from simple 16X2 character LCD display to large 40X4 ‘ Vacuum Florescent displays(VFD) which can work at very low temperatures. These devices are designed to work on specific Coral range of products and are available in Elegance , Grace and Cosmoseries. Features ELEGENCE RANGE IRIS KT - 30 Plus Unmatched Convenience, Superb Effectiveness The IRIS Digital Set (KT 30 Plus) is a high performance, user-friendly terminal that offers excellent voice quality along with sophisticated features to meet requirements in all working environments. Stylish, yet rugged, the IRIS KT 30 Plus, ushers in a new age of user convenience with unmatched flexibility for managing your voice calls and messages. Features • Caller Name and Number presentation on a large 4 x 40 Character Alphanumeric adjustable Display • 4 Soft Keys for User Guidance on the display • Hands free operation on speaker • Integrated Directory Service & Phonebook • Jog Dial for Dial-by-Name facility • Message Key • 30 Soft Programmable User Keys with LED for Abbreviated Dialing and Monitoring • On line Advice-of-Charge • Volume Control for Speakerphone • Remote Activation and Voice Paging • Message Wait Lamp • Background Music in Idle mode GRACE RANGE Features • Caller Name / Number Display • Speaker and On-hook Dialing • Remote Activation of Speaker • Message Wait Lamp • Adjustable Ringer and Speaker Volume • Background Music and Voice Page • Display of Advice of Call Charges • 12 Keys KTS with 48 Keys DSS Available in 4 models • IRIS KT 18 for IRIS range • DT 8840 D for DX range • IRIS DSS 40 as operator console 40 keys works with IRIS IVDX • DX DSS 48 as operator console with 48 keys works with DX Cosmo Range Features • Caller Name / Number Display • Speaker and On-hook Dialing • Remote Activation of Speaker • Message Wait Lamp • Adjustable Ringer and Speaker Volume • Background Music and Voice Page • Display of Advice of Call Charges • 12 / 24 Programmable Keys Available in 3 models • DT 8850 D with 12 keys for DX range • DT 8860 D with 24 keys for DX range • IRIS KT 20 Plus with 12 keys for IRIS IVDX.