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System And Method For Recording And Monitoring User Interactions

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US 20130054794A1 (19) United States (12) Patent Application Publication (10) Pub. No.: US 2013/0054794 A1 Liu et al. (54) (43) Pub. Date: SYSTEM AND METHOD FOR RECORDING (52) Feb. 28, 2013 US. Cl. ..................................................... .. 709/224 AND MONITORING USER INTERACTIONS WITH A SERVER (57) (75) Inventors; Yi-Li Liu, De1ta(CA); shill-yuan Huang, Shijr city (TW); Chih-tao ABSTRACT A system includes multiple KVM switches, multiple user consoles and a recording system connected via a network. Hsieh, Shijr City (TW) Each KVM switch facilitates interactions between user con (73) Assignee: ATEN INTERNATIONAL CO., LTD., Taipei (TW) KVM switch transmits keyboard, mouse and video data exchanged between user consoles and servers, and adminis trative data, to the recording system. The recording system records the keyboard, mouse, video and administrative data, soles and selected servers connected its server ports. The (21) APP1- NOJ 13/400,560 _ and detects trigger events based on such data. Trigger events (22) Flled? Feb- 20’ 2012 include prede?ned keywords, mouse operations, video _ _ images, user IDs and server IDs, or combinations thereof. Related U‘s‘ Apphcatlon Data When a trigger event is detected, the recording system auto (63) continuatiomimpan of application NO 11/530,367, ?led on Sep 8, 2006,110“, pat NO_ 8,120,583 matically transmits monitoring information to an administra tive console via the network. The monitoring information Publication Classi?cation may include combined video data containing information about keyboard and mouse actions superimposed on desktop images. The administrative console may also request speci?c recorded data for review. The recording system may employ (51) Int. Cl. G06F 15/1 73 (2006.01) a master-slave con?guration. 1 0 KVM Cable ‘ 204 User Q Console 4 Keyboard Cable _..___ ' V @- ' Eh \ Q hm1(7) Keyboard U . 1‘ I 203 Console 3 U . . a , Display Console 2 , o " . V’d 1 60 C M a e ' 1 1 , Adm‘lms ' trat or Console 1 . 202 .1 Keyboard Cable Keyboard KVM Cable 201 Patent Application Publication Feb. 28, 2013 Sheet 1 0f 8 US 2013/0054794 A1 Q‘. _ vow ‘2N.35 ~,HumD g~ ‘ wo?bw2EM?a%w8 3m7EmoQmoM H :mom 82>038HSN onGo>0w232D FoaEc2wmi3Un5.g w.b o? vw H.UE Patent Application Publication Feb. 28, 2013 Sheet 2 0f 8 US 2013/0054794 A1 ow?opm 025m _,2350wr g |/ >wowIHwe, , )ME:E QZ E U mliécom Z327is8»m. \»|\ .QGSHn?EmQogDU7VN2 M4Mt2EvIi.o5Q6Em0g2U ow?oDp9\wA0258M 052 m3 8m _ ri8:5 QM E0 .v So? K * =Q: Mn 2 *“Saginw/ + o: gm2IN.5NGE6 2Ht_H_Iw0o.|5m80 w a Patent Application Publication Feb. 28, 2013 Sheet 3 0f 8 US 2013/0054794 A1 310 H A Keyword Filter with a Keywords Database Prepared for Different l l Codes, Different Input Methods, Multi-Languages 320 keyword detected? 330 record keyboard input data and Video data l alarming according to the-Pre-Setting (alarming an administrator) 340 Patent Application Publication Feb. 28, 2013 Sheet 4 of 8 US 2013/0054794 A1 410 comparing keyboard input data from the console with the [\J predetermined keyword data in the keyword database detecting Whether a predetermined keyword is 420 ' inputted from the console into one of the computers by a keyword ?lter 430 recording video data from the one of the computers and keyboard input data from the console by a capture unit if the predetermined keyword is detected 1 storing the video data and the keyboard input data /alarming an administrator FIG. 4 j Patent Application Publication Feb. 28, 2013 Sheet 5 0f 8 US 2013/0054794 A1 | Server S1_-1 ' | : : Recording Recording serverE server? ' ' Recording i : server?g ( KVM | switch ( sw1 : I : Recording system B I | ' I Server S2_-1 KVM switch Network? SW2 FIG. 5 Server S2-m2 I |