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Table of Contents: Overview ............................................................................................... 2 Enhanced Multimedia Experience on an RDP Connection ..................................2 Extends USB Connectivity ................................................................................2 Hardware and Software Requirements .................................................... 2 Installation ............................................................................................. 3 Client side .......................................................................................................3 Server Side .....................................................................................................4 Configuration ......................................................................................... 5 Editing the Registry Key for VMWare View 3 ........................................... 6 Known Limitations and Considerations..................................................... 7 For more information .............................................................................. 8 1 Overview HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements software provides multimedia and USB device redirection to reduce the limitations sometimes associated with Microsoft Remote Desktop Protocol and the VMware View 3 (or VDI) desktop experience. Enhanced Multimedia Experience on an RDP Connection Available for HP Thin Clients running the Microsoft® Windows® XP Embedded or Windows® Embedded Standard operating system, HP RDP Enhancements improves audio and video performance over RDP connections. Extends USB Connectivity Enjoy access to USB-connected devices such as drive keys, local printers, and scanners by redirecting USB communication between the thin client and the remote desktop session. Hardware and Software Requirements Supported platforms Supported thin client platforms VMware View 3 with Genuine Microsoft® Windows® XP Professional 32-bit guests Microsoft Terminal Services (Windows Server 2003) - Enhanced multimedia support only HP gt7720 Thin Clients HP t5630 Thin Clients HP t5630w Thin Clients HP Compaq t5720 Thin Clients HP Compaq t5730 Thin Clients HP Compaq t5730w Thin Clients HP 2533t Mobile Thin Clients HP 4410t Mobile Thin Clients HP Compaq 6720t Mobile Thin Client Supported Virtualization platforms for VDI Media formats supported HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements software is preinstalled on selected models or available as a downloadable add-on. The thin client must have Microsoft® Windows® XP Embedded with SP3 (image version 5.1.606 or higher) or Windows® Embedded Standard operating system provided by HP to use this software. VMware ESX WMA 7/8/9, WMV 7/8/9, MPEG-1, MP3, MPEG-4 part 2 (DiVX, Xvid, H.263) Note: These formats are included in currently shipping XPe image 5.1.606 and higher. Broker support VMware View Manager 3 System requirements Required system memory 1 GB recommended (thin client) Required disk space 15 MB (thin client) Media player Windows Media Player 9/10 (hosted desktop) Windows Media Player 11 (thin client) Protocol specifications Protocol Microsoft RDP 6.0 or higher Transport method RDP virtual channel Data encryption RDP encryption Supported and tested USB USB storage HP External USB 2.0 Multibay II: HDD 80 GB (PH357A), DVD/CD-RW (PA509A) devices (VMware View 3.0 environment) USB headsets Cyber Acoustics AC-850, Microsoft LifeChat LX-3000, w/microphone Logitech USB (Audio will come out of the headset for everything on the RDP session except for multimedia played with MMR.) USB printer HP LaserJet 1150, HP LaserJet 1300, HP DeskJet 5650 USB printer/scanner HP OfficeJet 9100, HP Color LaserJet 2840, Canon CanoScan LiDE 60, HP ScanJet 4200 CXi, HP ScanJet 4890 USB scanner HP OfficeJet V45 Scanner 2 Download details USB drive key 2 GB Apacer, 4 GB Apacer USB dongle USB parallel (Belkin F5U002), USB Serial (Belkin F5u257) XPE/WES HP RDP Multimedia and USB Enhancements Software (Available as add-on on HP.com (preinstalled on selected models.) Installation Client side 1. Go to www.hp.com. From Customer Support, select Software & Driver Downloads. 2. Select See support and troubleshooting information for product: and type the model number of your thin client into the text box. 3. Press the Enter key or click >> to continue. 4. Locate and download HP XPe Add-On (HP RDP Multimedia and USB Enhancement Software [Client Side]). Follow the instructions in the text file that accompanies the Softpaq to unbundle the compressed files. 5. Locate the Add_HP_RDP_MMR_USB_Enhancements_1.00_A1.exe file. Copy it to a USB drive key, then execute it on the thin client. NOTE: This add-on requires uncompressed free space on the flash memory (Drive C:) and uncompressed free space in the temporary folder. These space requirements must be met in order to successfully deploy this add-on. 1) Space required on the flash memory for installation : 2.0 MB 2) Space required on the flash memory after installation : 1.4 MB (with NTFS Compression) 3) Space required in the temporary folder for installation : 1.6 MB To ensure that the temporary folder always has the required amount of free space for installation, HP recommends that the %TEMP% and %TMP% variables be temporarily re-defined to a network share on the deployment server, and that the setup program be executed from the deployment server. Otherwise, the add-on may fail to deploy correctly. 3 6. After executing the program, the write filter must commit the changes to the flash memory. This can be done by executing the following command from the command line: C:\windows\system32\ewfmgr.exe c: -commit NOTE: To successfully deploy this component to the client using HP Device Manager or Altiris, you will need to complete the following steps: 1) Execute Add_HP_RDP_MMR_USB_Enhancements_1.00_A1.exe using the "-s" switch. If this program is not executed using the "-s" switch, the program may not run correctly. 2) After executing the program, the write filter must commit the changes to the flash memory. This can be done by executing the following command from the command line: C:\windows\system32\ewfmgr.exe c: -commit 3) Reboot the thin client after changes are committed to the flash memory. Server Side NOTES: In VMWare View 3 environments that use View Manager 3 broker, please uninstall TCX Multimedia and USB redirection if you want to use HP RDP Multimedia and USB enhancements. If you install additional VMWare features after installing the HP RDP Multimedia and USB Enhancements software, the registry keys are cleared and the add-on is no longer functional. You will need to edit the Registry key, as shown in Editing the Registry Key for VMWare View 3 below. 1. Go to www.hp.com. From Customer Support, select Software & Driver Downloads. 2. Select See support and troubleshooting information for product: and type the model number of your thin client into the text box. 3. Press the Enter key or click >> to continue. 4. Locate and download HP RDP Multimedia and USB Enhancement Software (Server Side). Follow the instructions in the text file that accompanies the Softpaq to unbundle the compressed files. 5. Double-click HP RDP Multimedia and USB Enhancements (Server Side). 6. Follow the on-screen prompts to install the server-side components. When prompted, choose which components to install:   Complete: This is the default; select this to install all components. Custom: This option allows you to choose which components (Multimedia Redirection, USB Redirection) to install. NOTE: USB Redirection is not supported under Windows Terminal Server. If running Terminal Server 2003, you will need to deselect USB Redirection when installing the server side component. 7. Restart the server to complete installation. 4 Configuration A redirected, or shared, device is a device that behaves as if it is connected to the remote desktop. An unshared or excluded device is only available locally. An excluded device will not be automatically shared, even if Auto-share is checked. To redirect (share) USB devices, complete the following steps: 1. On the thin client, open the Control Panel and select HP RDP USB Redirector Client: NOTE: If Use Taskbar Icon is checked in the HP RDP USB Redirector Client dialog, you can right-click the icon in the taskbar to open the HP RDP USB Redirector status as shown below: This lists the devices that are currently available, plugged in, or busy: Plugged in: The USB device is plugged in and available locally. It is not redirected (shared) for use with the remote desktop. Available: The USB device is ready to be redirected (shared) and used with the remote desktop. The USB device is not available locally at this time. Busy: The USB device is redirected to the remote desktop session and is in use. It is not available locally. Click Advanced to display the HP RDP USB Redirector Client dialog. 5 2. Select the USB devices you want to redirect.  To automatically redirect all USB devices, check Auto-share devices (Auto-share is off by default). NOTE: Auto-share will automatically share devices when they are plugged in. Most USB keyboards and mice are automatically excluded from Auto-share, because when a device is shared, it is disconnected from the local system. However, some multi-interface (composite USB) keyboards might not be automatically excluded from Auto-share. These types of devices should be manually excluded before enabling Auto-share.   To redirect specific USB devices, select each device individually from the list displayed, then click Share, Unshare, or Exclude. o A shared (redirected) device behaves as if it is connected to the remote desktop. o An unshared (not redirected) device is available to the local thin client only. o An excluded device will not be automatically shared, even when Auto-share is selected. To prevent a device from being automatically redirected for use with the remote desktop, select the device and click Exclude. This disables both Share and Unshare. In order to share the device manually or automatically, you must click Unexclude. Editing the Registry Key for VMWare View 3 NOTE: It is highly recommended that you back up (export) the Registry prior to modifying anything in it. If you install additional VMWare features after installing the HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements software, the registry keys are cleared and the add-on is no longer functional. You will need to edit the Registry key, as shown in the steps below. 1. Click Start > Run. 2. Type REGEDIT and click OK. 3. Browse to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM\Client 4. Right-click VirtualChannelDLLs and select Modify. 5. Type the following text into the key value text box: C:\Program Files\Common Files\VMware\VMware Virtual Printing\TPClnRDP.dll,hpusbrdpclnt.dll,HPMMRCLI.dll 6. Click OK. 6 Known Limitations and Considerations Multimedia The MPEG-4 file format, as defined by the MPEG-4 specification, contains MPEG-4 encoded video and Advanced Audio Coding (AAC)-encoded audio content. It typically uses the .mp4 extension. Windows Media Player does not support playback of the .mp4 file format. You can play back .mp4 media files in Windows Media Player when you install DirectShow-compatible MPEG-4 decoder packs. DirectShow-compatible MPEG-4 decoder packs include the Ligos LSX-MPEG Player and the EnvivioTV. Please refer to http://support.microsoft.com/kb/316992#34 for additional information. High-Definition (HD) video is not supported on t5630, 5630w, t5720, t5730, t5730w. Audio Cannot mute video over HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement No sound from USB headset on multimedia applications. Use USB headset for voice applications only. Video Video stops playing (rendering) after opening local Task Manager on t5630, t5720, t5730. Press Stop on Windows Media Player, then press Start – video will restart. Moving Windows Media Player from one display to another while using RDP Span mode will cause video to freeze. Start Windows Media Player on the display you want to use. USB USB Redirection is not supported under Windows Terminal Server. If installed on Windows Terminal Server 2003, a mapped USB device will show up on all user sessions. This is a security consideration. HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement has control of the USB port on the thin client. No other application will have access to any USB ports unless Auto-Shared is turned off after installation. Refer to the Configuration section, above. USB drive with EXT3 format may cause HP Virtual Client server to crash. USB keyboard causes device error when shared and unshared rapidly. Logitech QuickCam Communicate Deluxe causes session to terminates when redirected. This device is not supported. HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement applet will list some devices as “USB DEVICE” instead of displaying the correct device name or class name. 7 For more information HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement Software is part of the HP Virtual Client Essentials software portfolio. For more information, please visit www.hp.com/go/vce. To learn about the types of files you can (and can't) play in Windows Media Player, visit the Microsoft Web site at http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadv ice/0071.mspx © 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. 536578-002, July 2009