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Tape Drive Maintenance

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7$3(&203$7,%,/,7< Use only high quality Digital Data Storage (DDS) certified tapes. You can identify these tapes by the DDS logo on the package. Tape Drive T701 T702 T801 T802 T705 T706 T805 T806 Compatible Cartridges DDS1, DDS2 7528%/(6+227,1* To prevent accidental reuse, discard all tapes that have been: • written more than 100 times • exposed to dust, dirt, high humidity, or direct sunlight • broken • contaminated • dropped • stored improperly • otherwise damaged 7$3('5,9(67$786/,*+76 DDS1, DDS2, DDS3 T702, T706, T802, T806 There are several variables involved in tape drive errors. Very often you can resolve tape drive problems by: • cleaning the tape drive • using a new tape or cartridge • checking the software You should try these solutions before you contact Customer Service. For all problems involving read or write errors, please send the cartridge and the tape drive to Stratus so that they may be tested together. The tape media may be related to the failure. Cartridge Tape Caution Green Green Amber On Off Off A magazine is loaded in the drive. Proper tape handling and storage extends the life of the tape drive. You can expect to use a tape approximately 100 times under normal operating conditions (14 weeks of nightly backups). Flashing Off Off Loading or about to eject a magazine. On On Off A cartridge is loaded in the drive. On Flashing Off Reading or writing data. Loading or ejecting a cartridge. Off Off On Tape drive error: LCD message describes problem. Keep the following guidelines in mind when handling and storing tapes: • Store tapes vertically with a protective cover. • Apply only one label to the tape cover. • Make sure that the tape label is stuck. firmly to the recessed area of the tape and is not peeling away from the tape in any way. • Rewind all tapes fully before removing them from the tape drive. • Do not force cartridges in or out of the tape drive. Any Any Any High error rate detected. LCD specifies problem. You may need to try a new tape or clean the drive heads. Meaning 7$3(+$1'/,1*$1'6725$*( T701, T705, T801, T805 Green Light Amber Light Meaning Flashing Off Loading, ejecting, or self-testing. Fast Flashing Off Reading or writing data. On Off Drive on line. Cartridge loaded. Any Flashing Off On Clean the tape heads. Tape drive fault. Contact Stratus CAC. 72&/($17+(7$3('5,9( 1. Insert the cleaning cartridge 2. Wait until the tape drive automatically ejects the cartridge. 3. Repeat steps one and two. Tape Drive Maintenance If the tape drive ejects the cartridge in fewer than 14 seconds or when all of the tape is wound on the right spool (look from the top, holding the tape as if inserting it in the drive), discard the cartridge. It may be old or defective. A Quick Reference for T701, T702, T705, T706, T801, T802, T805, and T806 Tape Drives 7 +(´&/($10(µ,1',&$725 T702, T706, T802, T806 In addition to the regular cleaning schedule described on the cover of this reference card, you should clean the tape drive when the “Clean Me” error message appears on the LCD. If the tape drive continues to display the “Clean Me” message after several cleanings, the tape you are using may be contaminated. Try a new one. If the problem persists, contact the CAC. The drive may be defective. T701, T705, T801, T805 In addition to the regular cleaning schedule described on the front of this reference, you should clean the tape drive when the amber light on the tape drive flashes. If the amber light continues to flash after several cleanings, the tape you are using may be contaminated. Try a new one. If the problem persists, contact the CAC. The drive may be defective. Your Stratus Tape Drive Operation Manual contains complete instructions on the proper operation and maintenance of your tape drive. Stratus, the Stratus logo, Continuum, Continuous Processing, StrataLINK, and StrataNET are registered trademarks of Stratus Computer Systems, S.à r.l. ftServer, ftServer with design, The World’s Most Reliable Server, Selectable Availability, XA/R, SQL/2000, and The Availability Company are trademarks of Stratus Computer Systems, S.à r.l. All other trademarks are the property of their respective owners. Stratus Computer (DE), Inc. 111 Powdermill Road Maynard, Massachusetts 01754-3409 © 2000 Stratus Computer Systems, S.à r.l. All rights reserved. R469-00 &/($1,1*6&+('8/( Tapes Used Per Day Cleaning Frequency 1 1/ week 2–3 2/ week 4+ 1/ day Following the suggested cleaning schedule keeps the tape drive clean and prevents the heads of the tape drive from becoming unnecessarily worn by the mildly abrasive cleaning cartridge. See the section titled “To Clean the Tape Drive” for more information.