Tbrcc Training V3

Transcript

Tampa Bay RCC Duty Officer Training Presented by: In co-operation with: Topics: Backup Radio – pg 2 Backup Portables – pg 5 Remote Console Login – pg 7 (Take over for other RCC) Interagency – pg 8 Mutual Aid Systems – pg 10 Florida Interoperability Network (FIN) – Page 14 1 Backup Radio Systems – Tampa Bay RCC Site Link Failure “Console Switch” “Site Switch” Backup Radio at Tower 2 Backup Radio Systems – Tampa Bay RCC Console Screen Layout Access Backup Radio Screen using Screen Toolbar on Right Each Tower Site has a module Simulcast Systems have a single module for all towers Modules are normally Muted 3 Backup Radio Systems – Tampa Bay RCC Console Screen Layout First Open Conventional Control Then click on channel selection – it turns white Channel 1 is IA-TPA-1 Channel 2 is IA-TPA-2 Channel 3 and 4 repeat 1 and 2 Channel 5 is used for Maintenance / Testing No other Channels or Functions are supported ** DO NOT LEAVE ON CHANNEL 5 – IF FOUND, CHANGE TO 1 ** Mobiles and Portables are set to scan these groups, unless the trooper/officer has scan turned off. 4 TBRCC BACK UP PORTABLE RADIOS The RCC has a cache of hand held portable radios to use in the event of a console failure. These radios are different for FHP or FWC. You must select the correct radio for the function of your console, as only certain talk groups are in each radio. To start using a portable, turn the small volume knob on the top to ¾ ways up. Wait for the radio to find a tower and become ready for use. Turn large knob (next to antenna) to select the talk group you wish to transmit on. The middle line of the face display shows group. Top line shows LID when receiving; it shows the tower when standing by. Unlike console, aliases do not appear. To transmit, hold the radio antenna straight up. When ready to talk, press in the large button on the left side of the radio, and wait one second then talk. Speak across the front of the radio, about 4-6 inches from your mouth. Speak in a normal tone, do not raise voice. If when you press the button you hear a low tone response, release and try again. That indicates that you did not have a channel to use, or someone else had begun to speak. You do not have priority on a radio, like you have on the console. Unless you need to be listening to other talk groups, for clarity it is recommended you turn off scan. To turn off or on the scan function, press the “ 3 “ button. When scan is on, you will see an arrow rotating on the bottom line of the display. Turning off scan can make selecting the transmit group easier, especially when many people are talking. It is recommended that dispatchers who are not familiar with portable radios practice at non critical times. Dispatchers should be able to select correct talk groups and communicate with the radio. Radios should be checked for operation monthly by making and receiving calls during non busy times. 5 BATTERY MAINTENANCE For centers that have TWO sets of backup radio batteries, it is recommended that batteries be cycled on a weekly basis; preferably on night shift. To do the task, follow these steps at beginning of shift: 1) Inspect bank charger, all battery lights should be in green (ready) state (if not see below *) 2) Remove portables and take off the charged batteries; set them aside. 3) Take previously charged batteries from plastic bin and install on radios. 4) Turn on the radio, with volume down. Do not return to charger at this time. 5) When all the radios are on and discharging batteries, take the set aside (step 2) and place in bin. 6) Now wait until near end of shift and inspect that all portables are still on. (if not see below **) 7) Turn off radios and place in charger with discharge battery. Pocket light should turn red (charging). * If a battery lamp never turns to green ready state (after 24 hours), try it in another pocket. If still not charging, report to NOC you have a bad backup radio battery that may need replaced. If a pocket on the charger always fails to charge, then report to NOC you may have a charger problem. * * If a radio does not stay on for a shift; tag the battery with tape, and request that it be cycle tested. Do return it to the charger and cycle with rest of batteries until it can be tested. Batteries must be recharged weekly to last a shift. IMPORTANT NOTE: Batteries, chargers, antenna and accessories shall remain in the RCC, and are not to be exchanged with field operations. Troopers/Officers should be referred to local policy for radio maintenance or needs. Do not make their problem, your problem, when you urgently need to use a back up portable. 6 REMOTE CONSOLE LOGIN 1st - Use Exit Maestro on Main Menu. If asked to save, Click Yes. Click Yes to Confirm. 2nd - Use Start / Shutdown / Logoff to log off Windows 3rd - Use Cntl-Alt-Delete to Log back into Windows with the new login. The password is the same as the user name FMRCC ftmy-patrol ftmy-investagative ftmy-supervisor TBRCC tpa-patrol tpa-investagative tpa-supervisor JRCC jax-patrol lcty-patrol jax-investagative lcty-investagative jax-supervisor lcty-supervisor TRCC tall-patrol pen-patrol tall-investagative pen-investagative tall-supervisor pen-supervisor MRCC mia-patrol mia-investigative mia-supervisor LWRCC l1-patrol l2-patrol lkw-investigative lkw-supervisor ORCC orl-patrol orl-investigative orl-supervisor LOGINS FWC: lcty-fwcc (JRCC) pan-fwcc (TRCC) lkld-fwcc (TBRCC) mar-fwcc (MRCC) oca-fwcc (ORCC) wpb-fwcc (LWRCC) (FMRCC - none) 7 SLERS Inter-Agency Talkgroups InterAgency Talkgroups are for use for operations with State Law Enforcement - The above illustration is from the Joint Task Force, Standard Operating Procedure 2A Rev. 8 10-26-2006 It is recommend that duty officer supervisors review this guideline and discuss with your Mutual Aid Systems command if you have questions regarding state interagency communications. 8 INTERAGENCY - DETAILS IA talk groups are used to communication with other state agencies (they are not for mutual aid use with counties or cities) They function like regular patrol talk groups. Orlando, Jax, Ft Myers IA and Statewide IA are present for adjacent troop cooperation. Interagency 1 is located on the primary patrol page. IA-TPA-1 when used is sent to all towers in your Troop, irrespective if a mobile or portable has it selected to speak on. This way, any radio in scan mode will hear the communications. 9 Mutual Aid Systems – Tampa Bay RCC Tower Locations and Clusters Hillsborough County System (Simulcast) (Hillsborough & Pinellas) Hernando County System (Simulcast) (Pasco, Hernando, Citrus, Sumter) Polk County System (Voted / Steered) 10 Mutual Aid Systems – Tampa Bay RCC Console Screen Layout Access Mutual Aid Screen using Screen Toolbar on Right Each Cluster has Calling and Tac-1 arranged vertically 8CALLHER = 800MHz, Calling (or TAC1), Hernando County, HIL = Hillsborough, POL = Polk Unselected Mutual Aid Audio is heard on 3rd Speaker Calling is normally not Muted, Tac-1 is normally Muted 11 Mutual Aid Systems – Tampa Bay RCC Repeater Enable / Disable Pick Module (Yellow Box) to be Enabled/Disabled Click Conventional Control from Main Menu Click to Enable / Disable Repeater Up (Grey) Is Disabled, Down (White) is Enabled No other Channels or Functions are active Normal Operational State for all channels is Repeater Disabled When disabled, communications from Mobile is not heard by other Mobiles, only by dispatch. When Enabled, communications from Mobile is heard by both other Mobiles and Dispatch 12 Simulcast System – Mobile Transmitting, Dispatcher Receiving VOTER Voter will select the strongest signal from multiple towers to be received by dispatch Simulcast System – Dispatcher Transmitting, Mobile Receiving TX SYNCRONIZER System will transmit simultaneously from all towers, signals are synchronized by central and site equipment, mobile will receive from strongest tower, or multiple towers 13 FIN QUICK REFERENCE GUIDE Radio Talkpath (Connect to Radio) 1. Click on this icon. The “SELECT RESOURCE” dialog box appears. 2. You may now refine your search by using the dropdown filters. Examples Agency – Police, Fire, Mutual Aid,… Region – Pensacola, Jacksonville, Orlando, Tampa Bay… County – Hendry, Orange, Leon, Putnam, Collier… PSAP – Bradford-so, bro-dof-ftl, lak-lady-lk-pd 3. Select the resource you desire (mouse click) then click “OK” You should here a tone if resource is available for use Important note—some resources may be multi-county. If a resource does not appear in the window, set the filter to ALL. A transmitter control box will appear. Three squares appear inside this box as follows: RED (SPEAK/RECEIVE) – Transmit (using PTT) Receive GREEN (LISTEN ONLY) – Workstation will RECEIVE only GRAY (HOLD) – will not transmit or receive. *.To disconnect, right click in blank area then click „Delete‟. To transmit, select RED “S” and press button on microphone, Or place mouse arrow over PTT and left click. Radio-To-Radio (patch) Talkpath 1. Click on this icon. The “SELECT TWO RADIOS FOR TALKPATH” dialog box appears. 2. You may now refine your search by using the dropdown filters. 3. Use the CTRL key held down to select the two choices. Click OK. . If patching to a console or control station, the owning agency may need to make a selection. Note: The patch will be listed in the PATCH LIST window, however no module will appear on the FIN desktop. To be included in the conversation, set up a radio talkpath (above) To disconnect, double-click on either radio name in the “PATCH LIST” window and click disconnect radio connection. 14 FIN QUICK REFERENCE GUIDE Dispatch Talkpath 1. Click on this icon. The “SELECT RESOURCE” dialog box appears. 2. You may now refine your search by using the dropdown filters. 3. Select the dispatch center (mouse click) and then click OK Important note—Some resources may be multi-county. If a resource does not appear in the window, set Filter to ALL RED (SPEAK/RECEIVE) – Transmit & Receive. GREEN (LISTEN ONLY) – Workstation will RECEIVE only. GRAY (HOLD) –, you will not transmit OR receive. To disconnect, click in blank area and select delete Conference call of several dispatch centers 1. Click this icon. The “CREATE CONFERENCE” selection box appears. 2. Delete the default conference name. 3. Type new conference name. (Pertaining to incident) Max. 19 characters - No caps- No spaces (dashes if necessary) 4. Press and hold the “CTRL” (Control) key while clicking on the PSAP‟s you wish to have in your conference. (The initiating agency will not appear in the list.) Max of 8 members per conference. 5. Click „OK‟. 6. To disconnect a conference, click the initial icon, which now has an “X” over it. You can ADD or DELETE participants by clicking in the blank area of the box and selecting “Add Resource: or select “Delete Resources” Change Conference Bridge can transfer ownership to another agency, thereby permitting you to leave the conference 15 FIN QUICK REFERENCE GUIDE Double Click Here DISABLE DDDD ENABLED Repeater Control Mobile to dispatcher communications is available as soon as a Radio Talkpath is established on the FIN console display. To have car to car communications on many resources, including mutual aid channels, the tower repeater must be turn on. To enable “repeat” first double click on the tower above the red S. Then on the box that opens next to resource, click on the tower. It will change appearance to indicate if repeat enable or disable. NOTE: Sometimes a repeater may be enable in the repeat mode (by some other control point) and it not show on the FIN console. If you are in doubt as to what state the repeater is in, toggle back and forth. Etiquette If you are not the owner or manager of a resource, it is policy to check with the agency that hosts the resource before you connect and use it. 16 Radio Talkgroup Patch • FIN-TPA1 to any Talkgroup on Console Radio Console Talkgroup Name FIN Workstation Resource Patch • SOF-IOPATCH-TPA1 to Other agency Resource • Workstation to workstation first Confirm Connections • Users Test in Field FIN Resource Name FIN TPA1 --------------- sof-iopatch-tpa1 FIN TPA2 --------------- sof-iopatch-tpa2 FIN TPA3 --------------- sof-iopatch-tpa3 FIN TPA4 --------------- sof-iopatch-tpa4 17 WEB RESOURCES: SLERS & Interoperability Training http://slerstraining.state.fl.us/ Public Safety Information for the State of Florida http://dms.myflorida.com/suncom/public_safety Florida Interoperable Network Information http://dms.myflorida.com/suncom/public_safety/radio_communications/florida_intero perability_network_fin Florida Interoperable Network ON LINE TRAINING http://dms.myflorida.com/design/dms2/flash/Inoperability/index.htm Homeland Security Public Safety Communications http://www.safecomprogram.gov/SAFECOM/about/default.htm The Association of Public Safety Communications Officials – Training Courses http://www.apco911.org/institute/ Dispatcher On-Line Magazine http://www.911dispatch.com/db/index.php 18